San Francisco Consumer Action

“Prior to its filing, the 990 is reviewed by the Executive Director and Business Manager. It is circulated among the board of directors after filing.”

“All Board members covered; annual assertions requested to confirm lack of conflicts”

“All of these documents are available to the public upon request; form 990 posted on our web site.”

“Governing documents, the conflict of interest policy and financial statements are available to the public upon request.”

“OTHER PROGRAM SERVICES 4: The Trombley BofA Cy Pres Banking Education Project: This project covers research on bank payment systems, and the issues about using them that impact consumers. Funds from this general cy pres grant also cover the cost of publishing fact sheets on other banking services. OTHER PROGRAM SERVICES 5: The Credit Card Tying Cy Pres Project: This project has produced "Questions and Answers About Secured Credit Cards", a training manual and group leader's guide designed to give community advocates and outreach workers a background on the topic so that they can counsel clients and/or lead workshops for other staff members. It is intended to be used with the brochure titled "Building and Repairing Your Credit with a Secured Credit Card," an easy-to-read introduction to the subject available in Chinese, English and Spanish. OTHER PROGRAM SERVICES 6: The Financial Literacy Project: Consumer Action's Financial Literacy Project has produced many fact sheets to help people be aware of their financial rights and options. These fact sheets cover opening a bank account, shopping for savings instruments and resolving complaints against financial institutions. OTHER PROGRAM SERVICES 7: OTHER PROGRAM SERVICES 8: The Housing Education Project: The Housing Education Project works to help people become aware of their rights as tenants. It has worked with the federal housing department to make people aware of how to assert their rights when they are victims of housing discrimination. OTHER PROGRAM SERVICES 9: Other Projects: In addition to the projects mentioned above, Consumer Action produced a quarterly newsletter on consumer affairs, CA News, which the organization has been printing since 1971. The organization also conducts advocacy by researching current marketplace issues and contacting legislators and regulators about the pro-consumer position on these developments. Within the last year Consumer Action also conducted educational projects concerning: internet privacy and security, consumer education for veterans, medical privacy issues, and education about contact lens awareness.”

“(Cont'd from pg. 2) These publications cover such topics as: earning a paycheck, budgeting and saving, learning about credit, achieving financial goals, dealing with debt and taxes, saving and renting versus home ownership and mortgages, investing for a longer life, retirement income, home equity loans, protecting assets, long-term care insurance and medical expenses. This project has now taken over the MoneyWise Project formerly funded by Capital One, which for 14 years created innovative and educational pamphlets about banking services. The extensive MoneyWise publication list includes such topics as: "Building and Keeping Good Credit", Tracking your Money", "Manage Your Money". "Banking Basics", "Rebuilding Your Credit", "Bankruptcy", "Saving to Build Wealth", "Talking to Teens About Money", "Micro Business Basics", "and "Elder Fraud". All of these publications are available for free from Consumer Action, and are available in English, Chinese, Korean, Spanish and Vietnamese while supplies last. This MM123 Chase cy pres project has also launched a new series on Job Training, including a free publication on "A guide to finding the right job training school". Individuals and CBOs interested in these publications and Consumer Action's CBO training programs should contact Consumer Action at [email protected].”