Civic Intelligence

The Refuge Center for Counseling Inc

990 • Fiscal year 2021 • EIN 20-3931843

Jul 01, 2020 to Jun 30, 2021 • Filed on Mar 22, 2022

103 Forrest Crossing BlvdFranklin, TN 37064

(615) 591-5262

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

28th percentile

0.01x

Higher debt load relative to assets than 28% of similar nonprofits.

2021 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2021

Liabilities / Revenue

23rd percentile

0.01x

Higher debt load relative to revenue than 23% of similar nonprofits.

2021 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2021

Net Margin

78th percentile

36%

Higher net margin than 78% of similar nonprofits.

2021 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2021

Top Officer Pay

66th percentile

$92,172

Higher top officer pay than 66% of similar nonprofits.

Top officer pay equals 2.4% of source-year revenue.

2021 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2021

Asset Growth

92nd percentile

90%

Faster asset growth than 92% of similar nonprofits.

2021 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2020 to 2021

Revenue Growth

96th percentile

293%

Faster revenue growth than 96% of similar nonprofits.

2021 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2020 to 2021

Assets

Up

$3,394,253

Up $1,609,994 (+90%) from 2020

Net Assets

Up

$3,370,743

Up $1,763,984 (+110%) from 2020

Liabilities

Down

$23,510

Down $153,990 (-87%) from 2020

Revenue

Up

$3,904,998

Up $2,911,459 (+293%) from 2020

Expenses

Up

$2,515,359

Up $1,439,962 (+134%) from 2020

Net Income

Up

$1,389,639

Up $1,471,497 (+1798%) from 2020

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$15M$10M$5.0M$0Assets 2011: $50,293Liabilities 2011: $0Net Assets 2011: $50,2932011Assets 2012: $87,189Liabilities 2012: $0Net Assets 2012: $87,1892012Assets 2013: $156,346Liabilities 2013: $5,424Net Assets 2013: $150,9222013Assets 2014: $174,403Liabilities 2014: $4,136Net Assets 2014: $170,2672014Assets 2015: $255,973Liabilities 2015: $32,911Net Assets 2015: $223,0622015Assets 2016: $322,633Liabilities 2016: $5,039Net Assets 2016: $317,5942016Assets 2019: $2,032,362Liabilities 2019: $343,745Net Assets 2019: $1,688,6172019Assets 2020: $1,784,259Liabilities 2020: $177,500Net Assets 2020: $1,606,7592020Assets 2021: $3,394,253Liabilities 2021: $23,510Net Assets 2021: $3,370,7432021Assets 2022: $6,324,018Liabilities 2022: $51,493Net Assets 2022: $6,272,5252022Assets 2023: $8,324,509Liabilities 2023: $28,911Net Assets 2023: $8,295,5982023Assets 2024: $11,815,877Liabilities 2024: $2,213,277Net Assets 2024: $9,602,6002024Assets 2025: $14,828,164Liabilities 2025: $4,628,250Net Assets 2025: $10,199,9142025

Highlighted filing

2021

Assets$3,394,253
Liabilities$23,510
Net Assets$3,370,743

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$6.0M$4.0M$2.0M$0-$2.0MRevenue 2011: $375,318Expenses 2011: $362,679Net Income 2011: $12,6392011Revenue 2012: $457,553Expenses 2012: $420,657Net Income 2012: $36,8962012Revenue 2013: $574,348Expenses 2013: $510,615Net Income 2013: $63,7332013Revenue 2014: $749,433Expenses 2014: $730,088Net Income 2014: $19,3452014Revenue 2015: $948,355Expenses 2015: $895,560Net Income 2015: $52,7952015Revenue 2016: $1,064,991Expenses 2016: $970,460Net Income 2016: $94,5312016Revenue 2019: $2,473,041Expenses 2019: $1,972,953Net Income 2019: $500,0882019Revenue 2020: $993,539Expenses 2020: $1,075,397Net Income 2020: -$81,8582020Revenue 2021: $3,904,998Expenses 2021: $2,515,359Net Income 2021: $1,389,6392021Revenue 2022: $5,985,207Expenses 2022: $3,062,425Net Income 2022: $2,922,7822022Revenue 2023: $5,287,226Expenses 2023: $3,264,153Net Income 2023: $2,023,0732023Revenue 2024: $5,090,940Expenses 2024: $3,783,938Net Income 2024: $1,307,0022024Revenue 2025: $5,138,825Expenses 2025: $4,541,511Net Income 2025: $597,3142025

Highlighted filing

2021

Revenue$3,904,998
Expenses$2,515,359
Net Income$1,389,639
Jump To
Filing Snapshot
Filing Period
Jul 1, 2020 to Jun 30, 2021
Signed
Mar 22, 2022
Return Version
2020v4.0
Gross Receipts
$3,925,275
Mission and Program Overview

Mission

The refuge center exists to offer excellent, accessible and affordable mental and emotional healthcare service in support of a transformational impact on communities. In carrying out this mission, the staff and board of directors strive to strengthen systemic, community health and to make excellent, life-saving mental and emotional healthcare services accessible and affordable to all, through an income-based sliding-fee scale. The refuge center indeed offers "refuge" by providing a place that offers support, connection, hope, and healing to children, individuals and families facing crisis, loss, and suffering. As an "emotional first responder," the refuge center always has a significant demand for life- saving mental and emotional health counseling at an affordable rate. In the 2024-2025 fiscal year, the refuge center served 4,247 clients from 18+ counties in middle tennessee through 41,498 life-changing counseling sessions on the income- based sliding scale fee structure. 86% of refug

The organization offers therapeutic resources to people living in the middle tennessee area regardless of their income level.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$1,375,314$1,465,899▲ $90,585
Savings and Temporary Cash Investments-$1,427,530-
Pledges and Grants Receivable-$287,093-
Cash and Non-Interest-Bearing Accounts$408,945$159,270▼ $249,675
Accounts Receivable-$23,865-
Total Assets$1,784,259$3,394,253▲ $1,609,994
Other Assets Total-$30,596-
Liabilities
Other Liabilities$177,500--
Accounts Payable and Accrued Expenses-$23,510-
Total Liabilities$177,500$23,510▼ $153,990
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,534,032$2,357,979▲ $823,947
Net Assets With Donor Restrictions$72,727$1,012,764▲ $940,037
Total Net Assets Fund Balance$1,606,759$3,370,743▲ $1,763,984
Total Liabilities and Net Assets / Fund Balance$1,784,259$3,394,253▲ $1,609,994

Asset Categories

AssetBook ValueDepreciationBasis
Land$1,410,587-$1,410,587
Equipment$53,846$33,534$87,380
Leasehold Improvements$1,466$42,011$43,477
Other Land Buildings-$5,967$5,967
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseTotal
Amy AlexanderExecutive DiFT$92,172$92,172

Board Members and Trustees

NameTitle
Bryan DoleshelPresident 20
Angel MayDirector
Ben ChristyDirector
Ben ZobristDirector
Bret WaeringDirector
Chris HamiltonDirector
David WinninghamDirector
Debbie TempleDirector
Doug SwansonDirector
J Edward CampbellDirector
Jennifer GillettDirector
Kathy SpeedyDirector
Lindsay HarrisDirector
Matt ToyDirector
Milissa ReiersonDirector
Paul JeterDirector
Rob StokesDirector
Robin McveyDirector
Shelley MoellerDirector
Thomas CabellDirector
Steve HackneyPRES '21 AND
Katie HaseltineSecretary
Doug EdwardsTREASURER '2
Sandra HatcherTREASURER '2
Bill ParsonsVICE PRES '2
Revenue and Support

Revenue Composition

Contributions and Grants
$2,056,928
Program Service Revenue
$1,836,849
Investment Income
$1,616
Other Revenue
$9,605
All Other Contributions
$1,722,688
Change in Net Assets
$1,389,639

Audited Revenue Reconciliation

Revenue per Audited Statements
$3,904,998
Revenue Not Reported on Form 990
$592,451
Total Revenue per Audited Statements
$4,497,449
Total Revenue per Form 990
$3,904,998
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$1,350,777
Salaries, Compensation, and Employee Benefits$1,164,582
Total Fundraising Expense$234,668
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$780,471$78,374$110,265$969,110
Fees for Services Other$788,441$12,546$-1,754$799,233
Occupancy$195,213$12,987$16,439$224,639
Office Expenses$89,545$-6,997$35,606$118,154
Current Officers, Directors, Trustees, and Key Employees$30,417$31,338$30,417$92,172
Payroll Taxes$64,173$8,502$7,112$79,787
Insurance$19,649$15,274-$34,923
Information Technology$14,960$8,316$387$23,663
Other Employee Benefits$12,743$10,770-$23,513
Advertising$-916$57$20,538$19,679
Other Expenses$13,396$222$12,952$13,618
Depreciation Depletion$4,029$1,270$1,039$6,338
Interest--$1,636$1,636
Total Functional Expenses$2,086,761$193,930$234,668$2,515,359

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$2,733,465
Expenses per Audited Statements$2,515,359
Total Expenses per Form 990$2,515,359
Expenses Not Reported on Form 990$218,106
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$29,882
Fundraising Direct Expenses$20,277
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Hope Grows$182,940$26,200$8,579$17,621
Total Events$182,940$26,200$20,277$5,923
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
No
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

The organization's form 990 is reviewed by the full board of directors prior to filing

Form 990, Page 6, Part VI, Line 12C

The conflict of interest policy is monitored by the excutive committee of the board of directors

Form 990, Page 6, Part VI, Line 15A

Compensation is determined through performance evaluation and through board examination of compensation for similar positions in the tennessee region

Form 990, Page 6, Part VI, Line 15B

Compensation is determined through performance evaluation and through board examination of compensation for similar positions in the tennessee region

Form 990, Page 6, Part VI, Line 19

The organization's governing documents are available upon request

Filing and Contact Details

Filer

Filer Name
The Refuge Center for Counseling
EIN
20-3931843
Phone
6155915262
Address
103 FORREST CROSSING BLVD, FRANKLIN, TN 37064

Signing Officer

Name
Amy Alexander
Title
Executive Director
Phone
6155915262
Signed
2022-03-22
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Amy Alexander
Formed
2005
Legal Domicile
Tn
Voting Board Members
19
Independent Board Members
19
Employees
29
Volunteers
25

Preparer

Firm
Blankenship CPA Group Pllc
Address
215 WARD CIRCLE, BRENTWOOD, TN 37027-2304
Preparer
Abigail L Campbell CPA
Phone
6153733771
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

The refuge center for counseling offers therapeutic resources to people living in the middle tennessee area regardless of their income level. The center offers counseling in many areas such as domestic violence, addiction, marriage, grief, and loss.

Form 990, Page 2, Part III, Line 4A

The refuge center's mission is to offer affordable, professional counseling services in order to empower, educate and support individuals, couples, and families and children in need. In carrying out this mission, the staff and board of directors strive to strengthen systemic, community health and to make excellent, life-saving mental and emotional healthcare services accessible and affordable to all. Through an income-based sliding-fee scale, the refuge center is able to live out its vision that "no matter who you are, where you're from, what's been done to you or what you have done, you deserve the highest quality of care and an opportunity to heal and flourish." the refuge center indeed offers "refuge" by providing a place that offers support, connection, hope, and healing to children, individuals and families facing crisis, loss, and suffering. As an "emotional first responder" often serving some of the most vulnerable in the community, those struggling with self-harm, suicidality domestic abuse and on, the refuge center always has a significant demand for life-saving mental and emotional health counseling at an affordable rate. In the 2020-2021 fiscal year, the refuge center served 4,305 clients from 17 counties in middle tennessee through 33,510 life-changing counseling sessions on the income- based sliding scale fee structure. The refuge center currently has more than 70 counselors, and by partnering with several local and regional universities, master's level interns on the team. Each counselor brings a different area of focus, including anxiety, depression, domestic and sexual violence, addictions, marital therapy, grief and loss counseling, family counseling, divorce adjustment, parenting challenges, and therapy for children and teens. In addition to these areas of focus, the refuge center offers continuity of care through specialized therapeutic modalities like emdr, neurofeedback, group counseling and also a psychiatric nurse practitioner - all on a sliding-fee scale. The refuge center for counseling values systemic health, affordability, excellence, education and hope. Counseling helps remove the burdens, barriers, and shame stories that keep people from experiencing freedom and allows individuals and families to live fully alive with an authentic connection to themselves, and others. We see first-hand how when one person becomes healthier, a family becomes healthier, a community becomes healthier, and so on. When pain is transformed, not transmitted, it changes families. Healed families change communities. The refuge center believes deeply in the ripple effect of healing and the power it has to change communities.

Form 990, Part IX, Line 11G

788,441 12,546 -1,754

Form 990, Part XI, Line 9

Fundraising event expenses 20,277 fundraising event expenses -20,277

Financial Statement Notes

Schedule D, Page 3, Part X

The organization is exempt from federal income tax under section 501(c)(3) of the internal revenue code. However, income from certain activities not directly related to the organizations tax-exempt purpose is subject to taxation as unrelated business income. As of june 30, 2021, the organization has recognized in the financial statements the effects of all tax positions and continually evaluates expiring statutes of limitations, audits, changes in tax law, and new authoritative rulings. The organization is not aware of any circumstances or events that make it reasonably possible that unrecognized tax benefits may increase or decrease within 12 months of the statement of financial position date.

Schedule D, Page 4, Part XI, Line 2D

Fundraising event expenses 20,277

Schedule D, Page 4, Part XII, Line 2D

Fundraising event expenses 20,277

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IRS990/Desc0THE REFUGE CENTER'S MISSION IS TO OFFER AFFORDABLE, PROFESSIONAL COUNSELING SERVICES IN ORDER TO EMPOWER, EDUCATE AND SUPPORT INDIVIDUALS, COUPLES, AND FAMILIES AND CHILDREN IN NEED. IN CARRYING OUT THIS MISSION, THE STAFF AND BOARD OF DIRECTORS STRIVE TO STRENGTHEN SYSTEMIC, COMMUNITY HEALTH AND TO MAKE EXCELLENT, LIFE-SAVING MENTAL AND EMOTIONAL HEALTHCARE SERVICES ACCESSIBLE AND AFFORDABLE TO ALL. THROUGH AN INCOME-BASED SLIDING-FEE SCALE, THE REFUGE CENTER IS ABLE TO LIVE OUT ITS VISION THAT "NO MATTER WHO YOU ARE, WHERE YOU'RE FROM, WHAT'S BEEN DONE TO YOU OR WHAT YOU HAVE DONE, YOU DESERVE THE HIGHEST QUALITY OF CARE AND AN OPPORTUNITY TO HEAL AND FLOURISH." THE REFUGE CENTER INDEED OFFERS "REFUGE" BY PROVIDING A PLACE THAT OFFERS SUPPORT, CONNECTION, HOPE, AND HEALING TO CHILDREN, INDIVIDUALS AND FAMILIES FACING CRISIS, LOSS, AND SUFFERING. AS AN "EMOTIONAL FIRST RESPONDER" OFTEN SERVING SOME OF THE MOST VULNERABLE IN THE COMMUNITY, THOSE STRUGGLING WITH SELF-HARM, SUICIDALITY DOMESTIC ABUSE AND ON, THE REFUGE CENTER ALWAYS HAS A SIGNIFICANT DEMAND FOR LIFE-SAVING MENTAL AND EMOTIONAL HEALTH COUNSELING AT AN AFFORDABLE RATE. IN THE 2020-2021 FISCAL YEAR, THE REFUGE CENTER SERVED 4,305 CLIENTS FROM 17 COUNTIES IN MIDDLE TENNESSEE THROUGH 33,510 LIFE-CHANGING COUNSELING SESSIONS ON THE INCOME- BASED SLIDING SCALE FEE STRUCTURE. THE REFUGE CENTER CURRENTLY HAS MORE THAN 70 COUNSELORS, AND BY PARTNERING WITH SEVERAL LOCAL AND REGIONAL UNIVERSITIES, MASTER'S LEVEL INTERNS ON THE TEAM. EACH COUNSELOR BRINGS A DIFFERENT AREA OF FOCUS, INCLUDING ANXIETY, DEPRESSION, DOMESTIC AND SEXUAL VIOLENCE, ADDICTIONS, MARITAL THERAPY, GRIEF AND LOSS COUNSELING, FAMILY COUNSELING, DIVORCE ADJUSTMENT, PARENTING CHALLENGES, AND THERAPY FOR CHILDREN AND TEENS. IN ADDITION TO THESE AREAS OF FOCUS, THE REFUGE CENTER OFFERS CONTINUITY OF CARE THROUGH SPECIALIZED THERAPEUTIC MODALITIES LIKE EMDR, NEUROFEEDBACK, GROUP COUNSELING AND ALSO A PSYCHIATRIC NURSE PRACTITIONER - ALL ON A SLIDING-FEE SCALE. THE REFUGE CENTER FOR COUNSELING VALUES SYSTEMIC HEALTH, AFFORDABILITY, EXCELLENCE, EDUCATION AND HOPE. COUNSELING HELPS REMOVE THE BURDENS, BARRIERS, AND SHAME STORIES THAT KEEP PEOPLE FROM EXPERIENCING FREEDOM AND ALLOWS INDIVIDUALS AND FAMILIES TO LIVE FULLY ALIVE WITH AN AUTHENTIC CONNECTION TO THEMSELVES, AND OTHERS. WE SEE FIRST-HAND HOW WHEN ONE PERSON BECOMES HEALTHIER, A FAMILY BECOMES HEALTHIER, A COMMUNITY BECOMES HEALTHIER, AND SO ON. WHEN PAIN IS TRANSFORMED, NOT TRANSMITTED, IT CHANGES FAMILIES. HEALED FAMILIES CHANGE COMMUNITIES. THE REFUGE CENTER BELIEVES DEEPLY IN THE RIPPLE EFFECT OF HEALING AND THE POWER IT HAS TO CHANGE COMMUNITIES.
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