Civic Intelligence

Better Business Bureau Inc

990 • Fiscal year 2020 • EIN 04-1102640

Jul 01, 2019 to Jun 30, 2020 • Filed on Nov 13, 2020

290 Donald Lynch Boulevard No 102Marlborough, MA 01752-4705

(508) 652-4844

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

33rd percentile

0.11x

Higher debt load relative to assets than 33% of similar nonprofits.

2020 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2020

Liabilities / Revenue

21st percentile

0.09x

Higher debt load relative to revenue than 21% of similar nonprofits.

2020 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2020

Net Margin

36th percentile

0.3%

Higher net margin than 36% of similar nonprofits.

2020 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2020

Top Officer Pay

83rd percentile

$459,092

Higher top officer pay than 83% of similar nonprofits.

Top officer pay equals 7.5% of source-year revenue.

2020 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2020

Asset Growth

44th percentile

2.6%

Faster asset growth than 44% of similar nonprofits.

2020 filings • 501(c)6 • $5M-$10M nonprofits • Annualized from 2019 to 2020

Revenue Growth

62nd percentile

-2.8%

Faster revenue growth than 62% of similar nonprofits.

2020 filings • 501(c)6 • $5M-$10M nonprofits • Annualized from 2019 to 2020

Assets

Up

$5,004,207

Up $124,558 (+2.6%) from 2019

Net Assets

Up

$4,468,401

Up $18,802 (+0.4%) from 2019

Liabilities

Up

$535,806

Up $105,756 (+25%) from 2019

Revenue

Down

$6,086,533

Down $176,538 (-2.8%) from 2019

Expenses

Down

$6,067,731

Down $123,495 (-2.0%) from 2019

Net Income

Down

$18,802

Down $53,043 (-74%) from 2019

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$8.0M$6.0M$4.0M$2.0M$0Assets 2010: $2,034,512Liabilities 2010: $256,635Net Assets 2010: $1,777,8772010Assets 2011: $2,791,254Liabilities 2011: $368,484Net Assets 2011: $2,422,7702011Assets 2012: $3,189,128Liabilities 2012: $356,985Net Assets 2012: $2,832,1432012Assets 2013: $3,600,348Liabilities 2013: $373,866Net Assets 2013: $3,226,4822013Assets 2014: $4,111,979Liabilities 2014: $407,036Net Assets 2014: $3,704,9432014Assets 2015: $4,188,139Liabilities 2015: $397,199Net Assets 2015: $3,790,9402015Assets 2016: $4,744,266Liabilities 2016: $479,407Net Assets 2016: $4,264,8592016Assets 2017: $4,729,227Liabilities 2017: $413,001Net Assets 2017: $4,316,2262017Assets 2018: $4,822,623Liabilities 2018: $444,869Net Assets 2018: $4,377,7542018Assets 2019: $4,879,649Liabilities 2019: $430,050Net Assets 2019: $4,449,5992019Assets 2020: $5,004,207Liabilities 2020: $535,806Net Assets 2020: $4,468,4012020Assets 2021: $5,753,340Liabilities 2021: $801,444Net Assets 2021: $4,951,8962021Assets 2022: $5,408,175Liabilities 2022: $237,368Net Assets 2022: $5,170,8072022Assets 2023: $5,975,928Liabilities 2023: $495,541Net Assets 2023: $5,480,3872023Assets 2024: $6,486,872Liabilities 2024: $619,977Net Assets 2024: $5,866,8952024Assets 2025: $6,534,111Liabilities 2025: $379,793Net Assets 2025: $6,154,3182025

Highlighted filing

2020

Assets$5,004,207
Liabilities$535,806
Net Assets$4,468,401

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0Expenses 2010: $3,376,7402010Revenue 2011: $4,101,462Expenses 2011: $3,456,569Net Income 2011: $644,8932011Expenses 2012: $4,098,0112012Revenue 2013: $4,801,403Expenses 2013: $4,407,064Net Income 2013: $394,3392013Revenue 2014: $5,334,915Expenses 2014: $4,856,454Net Income 2014: $478,4612014Revenue 2015: $5,374,325Expenses 2015: $5,288,328Net Income 2015: $85,9972015Revenue 2016: $5,841,208Expenses 2016: $5,367,289Net Income 2016: $473,9192016Revenue 2017: $6,121,157Expenses 2017: $6,069,790Net Income 2017: $51,3672017Revenue 2018: $6,236,630Expenses 2018: $6,175,102Net Income 2018: $61,5282018Revenue 2019: $6,263,071Expenses 2019: $6,191,226Net Income 2019: $71,8452019Revenue 2020: $6,086,533Expenses 2020: $6,067,731Net Income 2020: $18,8022020Revenue 2021: $5,727,747Expenses 2021: $5,244,252Net Income 2021: $483,4952021Revenue 2022: $6,008,226Expenses 2022: $5,789,315Net Income 2022: $218,9112022Revenue 2023: $5,522,197Expenses 2023: $5,212,617Net Income 2023: $309,5802023Revenue 2024: $5,363,882Expenses 2024: $4,977,374Net Income 2024: $386,5082024Revenue 2025: $5,188,650Expenses 2025: $4,901,227Net Income 2025: $287,4232025

Highlighted filing

2020

Revenue$6,086,533
Expenses$6,067,731
Net Income$18,802
Jump To
Filing Snapshot
Filing Period
Jul 1, 2019 to Jun 30, 2020
Signed
Nov 13, 2020
Return Version
2019v5.1
Gross Receipts
$6,086,533
Mission and Program Overview

Mission

To be the leader in advancing marketplace trust.

To promote and foster the highest ethical relationship between businesses and the public through voluntary self-regulation, consumer and business education service excellence.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$2,065,925$2,364,227▲ $298,302
Accounts Receivable$2,381,957$2,292,698▼ $89,259
Land, Buildings, and Equipment, Net$264,168$200,507▼ $63,661
Prepaid Expenses and Deferred Charges$167,599$105,859▼ $61,740
Total Assets$4,879,649$5,004,207▲ $124,558
Other Assets Total$0$40,916▲ $40,916
Liabilities
Accounts Payable and Accrued Expenses$323,570$446,398▲ $122,828
Other Liabilities$65,905$56,378▼ $9,527
Deferred Revenue$40,575$33,030▼ $7,545
Total Liabilities$430,050$535,806▲ $105,756
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$4,449,599$4,468,401▲ $18,802
Total Net Assets Fund Balance$4,449,599$4,468,401▲ $18,802
Total Liabilities and Net Assets / Fund Balance$4,879,649$5,004,207▲ $124,558

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$114,474$900,119-
Leasehold Improvements$86,033$98,208-
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Kevin J SandersPresident & CEOFT$348,077$111,015$459,092
Paula FlemingChief Marketing & Sales ofFT$126,443$83,836$210,279
Lisa VenturaVP of Finance and Human ReFT$126,443$75,100$201,543

Board Members and Trustees

Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$6,084,418
Investment Income
$0
Other Revenue
$2,115
Change in Net Assets
$18,802
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$4,011,219
Other Expenses$2,056,512
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$2,214,338
Other Employee Benefits---$769,350
Current Officers, Directors, Trustees, and Key Employees---$731,721
Office Expenses---$720,369
Payroll Taxes---$295,810
All Other Expenses---$247,425
Occupancy---$214,854
Depreciation Depletion---$87,859
Other Expenses---$76,100
Travel---$27,068
Fees for Services Accounting---$16,797
Fees for Services Legal---$13,735
Total Functional Expenses$0$0$0$6,067,731
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
In-house lobbying only
No
Subject to proxy tax
Yes
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
-DirectorReview of Monthly Financial StatementsNo$5,000
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Lease Obligation$56,378
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

The board retains the services of an independent cpa firm to prepare the organization's form 990. Before the form 990 is filed with the irs copies of the form 990 and all related schedules are provided to the board for review and approval.

Form 990, Part VI, Section B, Line 15A

The board committee that determines the ceo's compensation uses comparables data from bbbs, american society of association executives and similar sized massachusetts non-profit organizations.

Form 990, Part VI, Section C, Line 18

The better business bureau, inc. Provides copies of the forms upon request.

Form 990, Part VI, Section C, Line 19

The better business bureau, inc. Provides copies of its articles of incorporation, by-laws, conflict of interest policy and reviewed financial statements available to the public upon request.

Filing and Contact Details

Filer

Filer Name
Better Business Bureau Inc
EIN
04-1102640
Phone
5086524844
Address
290 DONALD LYNCH BOULEVARD NO 102, MARLBOROUGH, MA 01752-4705

Signing Officer

Name
Kevin J Sanders
Title
President & CEO
Phone
5086524800
Signed
2020-11-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Kevin J Sanders
Formed
1920
Legal Domicile
Ma
Voting Board Members
20
Independent Board Members
20
Employees
61
Volunteers
0

Preparer

Firm
Gray Gray & Gray Llp
Address
150 ROYALL STREET SUITE 102, CANTON, MA 02021
Preparer
C Joseph Ciccarello
Phone
7814070300
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

The board assumes responsibility for the oversight of the audited financial statements and the selection of the independent cpa firm who prepares the organization's financial statements.

Financial Statement Notes

PART X, LINE 2:

The organization has adopted the provisions of fasb accounting for uncertainty in income taxes. The standard provides detailed guidance for the financial statement recognition, measurement, and disclosure of uncertain tax positions. The organization is required to recognize the financial statement impact of a tax position unless it is more likely than not that the position will be sustained upon examination. Any interest and penalties recognized associated with a tax position would be classified as component of income tax expense in the organizations financial statements. As of june 30, 2020, management believes that the organization continues to satisfy the requirements of a tax exempt organization and therefore had no uncertain income tax positions.

Raw XML AppendixShowing 400 of 500 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt20CHIEF MARKETING & SALES OF
IRS990/Form990PartVIISectionAGrp/TitleTxt21VP OF FINANCE AND HUMAN RE
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IRS990/OtherExpensesGrp/Desc2TELEPHONE
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IRS990/PoliticalCampaignActyInd00
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IRS990/PrincipalOfficerNm0KEVIN J SANDERS
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IRS990/ReportOtherLiabilitiesInd01
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IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt056378
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0DEFERRED LEASE OBLIGATION
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0THE ORGANIZATION HAS ADOPTED THE PROVISIONS OF FASB ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES. THE STANDARD PROVIDES DETAILED GUIDANCE FOR THE FINANCIAL STATEMENT RECOGNITION, MEASUREMENT, AND DISCLOSURE OF UNCERTAIN TAX POSITIONS. THE ORGANIZATION IS REQUIRED TO RECOGNIZE THE FINANCIAL STATEMENT IMPACT OF A TAX POSITION UNLESS IT IS MORE LIKELY THAN NOT THAT THE POSITION WILL BE SUSTAINED UPON EXAMINATION. ANY INTEREST AND PENALTIES RECOGNIZED ASSOCIATED WITH A TAX POSITION WOULD BE CLASSIFIED AS COMPONENT OF INCOME TAX EXPENSE IN THE ORGANIZATIONS FINANCIAL STATEMENTS. AS OF JUNE 30, 2020, MANAGEMENT BELIEVES THAT THE ORGANIZATION CONTINUES TO SATISFY THE REQUIREMENTS OF A TAX EXEMPT ORGANIZATION AND THEREFORE HAD NO UNCERTAIN INCOME TAX POSITIONS.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0PART X, LINE 2:
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IRS990ScheduleD/TotalLiabilityAmt056378
IRS990ScheduleJ/CompensationCommitteeInd0X
IRS990ScheduleJ/CompensationSurveyInd0X
IRS990ScheduleJ/EquityBasedCompArrngmInd00
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BaseCompensationFilingOrgAmt1126443
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BaseCompensationFilingOrgAmt2126443
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990RltdOrgsAmt10
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990RltdOrgsAmt20
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompensationFlngOrgAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompensationFlngOrgAmt10
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompensationFlngOrgAmt20
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/NontaxableBenefitsRltdOrgsAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/NontaxableBenefitsRltdOrgsAmt10
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/OtherCompensationFilingOrgAmt116157
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/OtherCompensationFilingOrgAmt214746
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/OtherCompensationRltdOrgsAmt20
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm0KEVIN J SANDERS
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm1PAULA FLEMING
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm2LISA VENTURA
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt0PRESIDENT & CEO
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt1CHIEF MARKETING & SALES OF
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt2VP OF FINANCE AND HUMAN RE
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TotalCompensationFilingOrgAmt0459092
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TotalCompensationFilingOrgAmt1210279
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IRS990ScheduleJ/SeverancePaymentInd00
IRS990ScheduleJ/SupplementalNonqualRtrPlanInd00

Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$6.53$0.38$6.15$5.19$4.90$0.29
2024Detailed filing. Detailed filing data is available for this year.$6.49$0.62$5.87$5.36$4.98$0.39
2023Detailed filing. Detailed filing data is available for this year.$5.98$0.50$5.48$5.52$5.21$0.31
2022Detailed filing. Detailed filing data is available for this year.$5.41$0.24$5.17$6.01$5.79$0.22
2021Detailed filing. Detailed filing data is available for this year.$5.75$0.80$4.95$5.73$5.24$0.48
2020Detailed filing. Detailed filing data is available for this year.$5.00$0.54$4.47$6.09$6.07$0.02
2019Detailed filing. Detailed filing data is available for this year.$4.88$0.43$4.45$6.26$6.19$0.07
2018Detailed filing. Detailed filing data is available for this year.$4.82$0.44$4.38$6.24$6.18$0.06
2017Detailed filing. Detailed filing data is available for this year.$4.73$0.41$4.32$6.12$6.07$0.05
2016Detailed filing. Detailed filing data is available for this year.$4.74$0.48$4.26$5.84$5.37$0.47
2015Detailed filing. Detailed filing data is available for this year.$4.19$0.40$3.79$5.37$5.29$0.09
2014Detailed filing. Detailed filing data is available for this year.$4.11$0.41$3.70$5.33$4.86$0.48
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.60$0.37$3.23$4.80$4.41$0.39
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.19$0.36$2.83$4.10
2011Summary only. Only limited summary data is available for this year.$2.79$0.37$2.42$4.10$3.46$0.64
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.03$0.26$1.78$3.38
Peer Organizations

Similar nonprofits based on the same Siviq industry and scale cohort. 2020 filings • 501(c)6 • $5M-$10M nonprofits