Liabilities / Assets
82nd percentile
Higher debt load relative to assets than 82% of similar nonprofits.
990 • Fiscal year 2020 • EIN 02-0272024
Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.
Liabilities / Assets
82nd percentile
Higher debt load relative to assets than 82% of similar nonprofits.
Liabilities / Revenue
53rd percentile
Higher debt load relative to revenue than 53% of similar nonprofits.
Net Margin
42nd percentile
Higher net margin than 42% of similar nonprofits.
Top Officer Pay
Score unavailable
This filing does not contain officer compensation rows.
Asset Growth
8th percentile
Faster asset growth than 8% of similar nonprofits.
Revenue Growth
38th percentile
Faster revenue growth than 38% of similar nonprofits.
Assets
Up$336,061,351
Up $26,915,288 (+8.7%) from 2019
Net Assets
Up$28,129,625
Up $760,016 (+2.8%) from 2019
Liabilities
Up$307,931,726
Up $26,155,272 (+9.3%) from 2019
Revenue
Down$15,309,975
Down $451,969 (-2.9%) from 2019
Expenses
Down$13,835,256
Down $540,751 (-3.8%) from 2019
Net Income
Up$1,474,719
Up $88,782 (+6.4%) from 2019
To be a responsible, community-focused organization members can trust to help them achieve their financial goals by demonstrating compassion, embracing innovation, remaining flexible and delivering exceptional service
To be a responsible, community-focused credit union
| Line | Beginning | End | Change |
|---|---|---|---|
| Assets | |||
| Other Notes and Loans Receivable, Net | $217,901,839 | $221,607,865 | ▲ $3,706,026 |
| Savings and Temporary Cash Investments | $62,626,523 | $87,289,088 | ▲ $24,662,565 |
| Rtn Earn Endowment Incm Other Fnds | $27,369,609 | $28,129,625 | ▲ $760,016 |
| Land, Buildings, and Equipment, Net | $7,357,667 | $7,143,611 | ▼ $214,056 |
| Investments Other Securities | $7,762,553 | $6,669,612 | ▼ $1,092,941 |
| Receivables From Officers Etc | $6,093,816 | $6,175,749 | ▲ $81,933 |
| Cash and Non-Interest-Bearing Accounts | $5,744,159 | $5,547,352 | ▼ $196,807 |
| Prepaid Expenses and Deferred Charges | $578,087 | $539,360 | ▼ $38,727 |
| Accounts Receivable | $59,846 | $92,717 | ▲ $32,871 |
| Pd in Cap Srpls Land Bldg Eqp Fund | $0 | $0 | → $0 |
| Cap Stk Tr Prin Current Funds | $0 | $0 | → $0 |
| Total Assets | $309,146,063 | $336,061,351 | ▲ $26,915,288 |
| Other Assets Total | $1,021,573 | $995,997 | ▼ $25,576 |
| Liabilities | |||
| Other Liabilities | $281,070,851 | $307,002,686 | ▲ $25,931,835 |
| Accounts Payable and Accrued Expenses | $705,603 | $929,040 | ▲ $223,437 |
| Total Liabilities | $281,776,454 | $307,931,726 | ▲ $26,155,272 |
| Net Assets / Fund Balance | |||
| Total Net Assets Fund Balance | $27,369,609 | $28,129,625 | ▲ $760,016 |
| Total Liabilities and Net Assets / Fund Balance | $309,146,063 | $336,061,351 | ▲ $26,915,288 |
| Asset | Book Value | Depreciation | Basis |
|---|---|---|---|
| Buildings | $4,230,076 | $2,434,992 | $6,665,068 |
| Other Land Buildings | $1,246,387 | $5,307,938 | $6,554,325 |
| Leasehold Improvements | $763,252 | $505,329 | $1,268,581 |
| Land | $903,896 | - | $903,896 |
| Name | Title | Full / Part Time | Base | Other | Total |
|---|---|---|---|---|---|
| Brian Hughes | President/CEO | FT | $253,189 | $47,952 | $301,141 |
| Rosemary Shields | Evp/COO | FT | $167,709 | $41,389 | $209,098 |
| Brian Therrien | Chief Financial Officer | FT | $133,175 | $23,164 | $156,339 |
| Tyler Hudson | VP of Digital Strategy & E-services | FT | $122,001 | $24,211 | $146,212 |
| Ken Mauser | Chief Information Officer | FT | $124,985 | $17,951 | $142,936 |
| Ginger Gagne | VP of Lending | FT | $11,637 | $1,325 | $12,962 |
| Name | Title |
|---|---|
| Dana Flanders | Chairman |
| Ronald Vachon | Vice Chairman |
| Jean Grover | Director |
| Leonard Pinault | Director |
| Richard Brunelle | Director |
| Richard Falardeau | Director |
| Kathleen Simoneau | Secretary |
| Paul Auger | Treasurer |
| Line Item | Amount |
|---|---|
| Other Expenses | $8,270,555 |
| Salaries, Compensation, and Employee Benefits | $5,557,451 |
| Grants and Similar Amounts Paid | $7,250 |
| Professional Fundraising Fees | $0 |
| Total Fundraising Expense | $0 |
| Line Item | Program | Management | Fundraising | Total |
|---|---|---|---|---|
| Other Salaries and Wages | - | - | - | $3,581,731 |
| Interest | - | - | - | $2,061,731 |
| Current Officers, Directors, Trustees, and Key Employees | - | - | - | $968,688 |
| All Other Expenses | - | - | - | $849,249 |
| Information Technology | - | - | - | $759,991 |
| Depreciation Depletion | - | - | - | $687,775 |
| Other Employee Benefits | - | - | - | $561,547 |
| Other Expenses | - | - | - | $458,855 |
| Occupancy | - | - | - | $396,829 |
| Payroll Taxes | - | - | - | $330,769 |
| Advertising | - | - | - | $323,956 |
| Insurance | - | - | - | $120,121 |
| Pension Plan Contributions | - | - | - | $114,716 |
| Office Expenses | - | - | - | $108,753 |
| Fees for Services Accounting | - | - | - | $89,004 |
| Fees for Services Legal | - | - | - | $76,941 |
| Conferences and Meetings | - | - | - | $44,261 |
| Grants to Domestic Individuals | - | - | - | $7,250 |
| Total Functional Expenses | $0 | $0 | $0 | $13,835,256 |
| Line Item | Amount |
|---|---|
| Expenses per Audited Statements | $13,835,256 |
| Total Expenses per Audited Statements | $13,835,256 |
| Total Expenses per Form 990 | $13,835,256 |
| Expenses Not Reported on Financial Statements | $0 |
| Expenses Not Reported on Form 990 | $0 |
| Line Item | Amount |
|---|---|
| Professional Fundraising Fees | $0 |
| Line Item | Beginning | End | Change |
|---|---|---|---|
| Receivables from Officers, Directors, Trustees, and Key Employees | $6,093,816 | $6,175,749 | ▲ $81,933 |
| Liability | Amount |
|---|---|
| Shares | $83,413,830 |
| Certificates | $73,306,985 |
| Share Drafts | $51,047,814 |
| Money Markets | $49,472,337 |
| Ira Certificates | $15,543,595 |
| Clubs | $9,904,076 |
| Business Share Drafts | $9,614,401 |
| Ira Shares | $5,994,873 |
| Business Money Markets | $3,120,979 |
| Business Shares | $2,120,194 |
| Hsa Share Drafts | $1,903,190 |
| Escrow Clubs | $1,451,497 |
| Student Share Drafts | $108,915 |
“Persons who meet the requirements of the organization's field of membership who hold at least one share of the capital.”
“Each member has a vote at the election of the board of directors.”
“Any changes to the incorporating documents i.e. Bylaws, are approved by the membership.”
“The cfo reviews the 990 on behalf of the audit committee and then the full board is provided with a copy subsequent to it being filed with the irs.”
“Key employees and volunteers are required to disclose information directly to human resources that could be questionable. The conflict of interest policy is reviewed and approved annually at which time employees are required to read and acknowledge their understanding.”
“The credit union gathers salary survey data from a third party vendor to establish market based salary ranges for each position. The president & ceo salary is reviewed by the board's executive compensation committee. Staff salary increases are based on performance appraisals, goals and credit union performance.”
“A financial statement summary is posted in the vestibule at all branches and to members who attend the annual meeting. Other information is available upon request.”
“Change in fas115 -714,703.”
“Audited financials are prepared by an outside firm as of june 30th and the process has not changed from the previous year.”
This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.
| Path | # | Value |
|---|---|---|
| IRS990/AccountantCompileOrReviewInd | 0 | 0 |
| IRS990/AccountsPayableAccrExpnssGrp/BOYAmt | 0 | 705603 |
| IRS990/AccountsPayableAccrExpnssGrp/EOYAmt | 0 | 929040 |
| IRS990/AccountsReceivableGrp/BOYAmt | 0 | 59846 |
| IRS990/AccountsReceivableGrp/EOYAmt | 0 | 92717 |
| IRS990/ActivitiesConductedPrtshpInd | 0 | 0 |
| IRS990/ActivityOrMissionDesc | 0 | TO BE A RESPONSIBLE, COMMUNITY-FOCUSED CREDIT UNION |
| IRS990/AdvertisingGrp/TotalAmt | 0 | 323956 |
| IRS990/AllOtherExpensesGrp/TotalAmt | 0 | 849249 |
| IRS990/AnnualDisclosureCoveredPrsnInd | 0 | 1 |
| IRS990/AuditCommitteeInd | 0 | 1 |
| IRS990/BackupWthldComplianceInd | 0 | 1 |
| IRS990/BooksInCareOfDetail/BusinessName/BusinessNameLine1Txt | 0 | BRIAN THERRIEN |
| IRS990/BooksInCareOfDetail/PhoneNum | 0 | 6033326840 |
| IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt | 0 | 133 BROCK STREET |
| IRS990/BooksInCareOfDetail/USAddress/CityNm | 0 | ROCHESTER |
| IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd | 0 | NH |
| IRS990/BooksInCareOfDetail/USAddress/ZIPCd | 0 | 03867 |
| IRS990/BusinessRlnWith35CtrlEntInd | 0 | 0 |
| IRS990/BusinessRlnWithFamMemInd | 0 | 0 |
| IRS990/BusinessRlnWithOrgMemInd | 0 | 0 |
| IRS990/CapStkTrPrinCurrentFundsGrp/BOYAmt | 0 | 0 |
| IRS990/CapStkTrPrinCurrentFundsGrp/EOYAmt | 0 | 0 |
| IRS990/CashNonInterestBearingGrp/BOYAmt | 0 | 5744159 |
| IRS990/CashNonInterestBearingGrp/EOYAmt | 0 | 5547352 |
| IRS990/ChangeToOrgDocumentsInd | 0 | 0 |
| IRS990/CntrctRcvdGreaterThan100KCnt | 0 | 0 |
| IRS990/CollectionsOfArtInd | 0 | 0 |
| IRS990/CompCurrentOfcrDirectorsGrp/TotalAmt | 0 | 968688 |
| IRS990/CompensationFromOtherSrcsInd | 0 | 0 |
| IRS990/CompensationProcessCEOInd | 0 | 1 |
| IRS990/CompensationProcessOtherInd | 0 | 1 |
| IRS990/ConferencesMeetingsGrp/TotalAmt | 0 | 44261 |
| IRS990/ConflictOfInterestPolicyInd | 0 | 1 |
| IRS990/ConservationEasementsInd | 0 | 0 |
| IRS990/ConsolidatedAuditFinclStmtInd | 0 | 0 |
| IRS990/CreditCounselingInd | 0 | 0 |
| IRS990/CYBenefitsPaidToMembersAmt | 0 | 0 |
| IRS990/CYContributionsGrantsAmt | 0 | 0 |
| IRS990/CYGrantsAndSimilarPaidAmt | 0 | 7250 |
| IRS990/CYInvestmentIncomeAmt | 0 | 1289688 |
| IRS990/CYOtherExpensesAmt | 0 | 8270555 |
| IRS990/CYOtherRevenueAmt | 0 | 0 |
| IRS990/CYProgramServiceRevenueAmt | 0 | 14020287 |
| IRS990/CYRevenuesLessExpensesAmt | 0 | 1474719 |
| IRS990/CYSalariesCompEmpBnftPaidAmt | 0 | 5557451 |
| IRS990/CYTotalExpensesAmt | 0 | 13835256 |
| IRS990/CYTotalFundraisingExpenseAmt | 0 | 0 |
| IRS990/CYTotalProfFndrsngExpnsAmt | 0 | 0 |
| IRS990/CYTotalRevenueAmt | 0 | 15309975 |
| IRS990/DecisionsSubjectToApprovaInd | 0 | 1 |
| IRS990/DeductibleArtContributionInd | 0 | 0 |
| IRS990/DeductibleNonCashContriInd | 0 | 0 |
| IRS990/DelegationOfMgmtDutiesInd | 0 | 0 |
| IRS990/DepreciationDepletionGrp/TotalAmt | 0 | 687775 |
| IRS990/Desc | 0 | MAINTENANCE OF MEMBERS' SHARE, DEPOSIT, AND LOAN ACCOUNTS. |
| IRS990/DescribedInSection501c3Ind | 0 | 0 |
| IRS990/DisregardedEntityInd | 0 | 1 |
| IRS990/DocumentRetentionPolicyInd | 0 | 1 |
| IRS990/DonorAdvisedFundInd | 0 | 0 |
| IRS990/DonorRstrOrQuasiEndowmentsInd | 0 | 0 |
| IRS990/ElectionOfBoardMembersInd | 0 | 1 |
| IRS990/EmployeeCnt | 0 | 121 |
| IRS990/EmploymentTaxReturnsFiledInd | 0 | 1 |
| IRS990/FamilyOrBusinessRlnInd | 0 | 0 |
| IRS990/FederalGrantAuditRequiredInd | 0 | 0 |
| IRS990/FeesForServicesAccountingGrp/TotalAmt | 0 | 89004 |
| IRS990/FeesForServicesLegalGrp/TotalAmt | 0 | 76941 |
| IRS990/ForeignActivitiesInd | 0 | 0 |
| IRS990/ForeignFinancialAccountInd | 0 | 0 |
| IRS990/ForeignOfficeInd | 0 | 0 |
| IRS990/Form8282PropertyDisposedOfInd | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 0 | 2.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 1 | 2.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 2 | 2.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 3 | 2.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 4 | 2.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 5 | 2.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 6 | 2.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 7 | 2.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 8 | 45.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 9 | 45.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 10 | 45.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 11 | 45.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 12 | 45.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 13 | 45.00 |
| IRS990/Form990PartVIISectionAGrp/HighestCompensatedEmployeeInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 1 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 2 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 3 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 4 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 5 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 6 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 7 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 1 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 2 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 3 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 4 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 5 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 6 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 7 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 8 | X |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 8 | 24952 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 9 | 19930 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 10 | 8973 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 11 | 17951 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 12 | 1325 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 13 | 24211 |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 0 | DANA FLANDERS |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 1 | RONALD VACHON |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 2 | PAUL AUGER |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 3 | KATHLEEN SIMONEAU |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 4 | RICHARD BRUNELLE |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 5 | JEAN GROVER |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 6 | RICHARD FALARDEAU |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 7 | LEONARD PINAULT |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 8 | BRIAN HUGHES |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 9 | ROSEMARY SHIELDS |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 10 | BRIAN THERRIEN |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 11 | KEN MAUSER |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 12 | GINGER GAGNE |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 13 | TYLER HUDSON |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 8 | 276189 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 9 | 189168 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 10 | 147366 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 11 | 124985 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 12 | 11637 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 13 | 122001 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 8 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 9 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 10 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 11 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 12 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 13 | 0 |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 0 | CHAIRMAN |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 1 | VICE CHAIRMAN |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 2 | TREASURER |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 3 | SECRETARY |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 4 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 5 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 6 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 7 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 8 | PRESIDENT/CEO |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 9 | EVP/COO |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 10 | CHIEF FINANCIAL OFFICER |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 11 | CHIEF INFORMATION OFFICER |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 12 | VP OF LENDING |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 13 | VP OF DIGITAL STRATEGY & E-SERVICES |
| IRS990/Form990ProvidedToGvrnBodyInd | 0 | 0 |
| IRS990/Form990TFiledInd | 0 | 1 |
| IRS990/FormationYr | 0 | 1962 |
| IRS990/FormerOfcrEmployeesListedInd | 0 | 0 |
| IRS990/FSAuditedBasisGrp/ConsolidatedBasisFinclStmtInd | 0 | X |
| IRS990/FSAuditedInd | 0 | 1 |
| IRS990/FundraisingActivitiesInd | 0 | 0 |
| IRS990/GainOrLossGrp/OtherAmt | 0 | 14908 |
| IRS990/GamingActivitiesInd | 0 | 0 |
| IRS990/GoverningBodyVotingMembersCnt | 0 | 9 |
| IRS990/GrantsToDomesticIndividualsGrp/TotalAmt | 0 | 7250 |
| IRS990/GrantsToIndividualsInd | 0 | 1 |
| IRS990/GrantsToOrganizationsInd | 0 | 0 |
| IRS990/GrantToRelatedPersonInd | 0 | 0 |
| IRS990/GrossAmountSalesAssetsGrp/OtherAmt | 0 | 14908 |
| IRS990/GrossReceiptsAmt | 0 | 15309975 |
| IRS990/GroupReturnForAffiliatesInd | 0 | 0 |
| IRS990/IncludeFIN48FootnoteInd | 0 | 0 |
| IRS990/IndependentAuditFinclStmtInd | 0 | 1 |
| IRS990/IndependentVotingMemberCnt | 0 | 9 |
| IRS990/IndivRcvdGreaterThan100KCnt | 0 | 5 |
| IRS990/IndoorTanningServicesInd | 0 | 0 |
| IRS990/InfoInScheduleOPartVIInd | 0 | X |
| IRS990/InfoInScheduleOPartXIIInd | 0 | X |
| IRS990/InfoInScheduleOPartXIInd | 0 | X |
| IRS990/InformationTechnologyGrp/TotalAmt | 0 | 759991 |
| IRS990/InsuranceGrp/TotalAmt | 0 | 120121 |
| IRS990/InterestGrp/TotalAmt | 0 | 2061731 |
| IRS990/InvestmentIncomeGrp/ExclusionAmt | 0 | 1274780 |
| IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt | 0 | 1274780 |
| IRS990/InvestmentInJointVentureInd | 0 | 0 |
| IRS990/InvestmentsOtherSecuritiesGrp/BOYAmt | 0 | 7762553 |
| IRS990/InvestmentsOtherSecuritiesGrp/EOYAmt | 0 | 6669612 |
| IRS990/IRPDocumentCnt | 0 | 7760 |
| IRS990/IRPDocumentW2GCnt | 0 | 0 |
| IRS990/LandBldgEquipAccumDeprecAmt | 0 | 8248259 |
| IRS990/LandBldgEquipBasisNetGrp/BOYAmt | 0 | 7357667 |
| IRS990/LandBldgEquipBasisNetGrp/EOYAmt | 0 | 7143611 |
| IRS990/LandBldgEquipCostOrOtherBssAmt | 0 | 15391870 |
| IRS990/LegalDomicileStateCd | 0 | NH |
| IRS990/LessCostOthBasisSalesExpnssGrp/OtherAmt | 0 | 0 |
| IRS990/LoanOutstandingInd | 0 | 1 |
| IRS990/LocalChaptersInd | 0 | 1 |
| IRS990/MaterialDiversionOrMisuseInd | 0 | 0 |
| IRS990/MembersOrStockholdersInd | 0 | 1 |
| IRS990/MethodOfAccountingAccrualInd | 0 | X |
| IRS990/MinutesOfCommitteesInd | 0 | 1 |
| IRS990/MinutesOfGoverningBodyInd | 0 | 1 |
| IRS990/MissionDesc | 0 | TO BE A RESPONSIBLE, COMMUNITY-FOCUSED ORGANIZATION MEMBERS CAN TRUST TO HELP THEM ACHIEVE THEIR FINANCIAL GOALS BY DEMONSTRATING COMPASSION, EMBRACING INNOVATION, REMAINING FLEXIBLE AND DELIVERING EXCEPTIONAL SERVICE |
| IRS990/MoreThan5000KToIndividualsInd | 0 | 0 |
| IRS990/MoreThan5000KToOrgInd | 0 | 0 |
| IRS990/NetAssetsOrFundBalancesBOYAmt | 0 | 27369609 |
| IRS990/NetAssetsOrFundBalancesEOYAmt | 0 | 28129625 |
| IRS990/NetGainOrLossInvestmentsGrp/RelatedOrExemptFuncIncomeAmt | 0 | 14908 |
| IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt | 0 | 14908 |
| IRS990/NetUnrelatedBusTxblIncmAmt | 0 | 0 |
| IRS990/NondeductibleContributionsInd | 0 | 0 |
| IRS990/OccupancyGrp/TotalAmt | 0 | 396829 |
| IRS990/OfficeExpensesGrp/TotalAmt | 0 | 108753 |
| IRS990/OfficerMailingAddressInd | 0 | 0 |
| IRS990/OperateHospitalInd | 0 | 0 |
| IRS990/Organization501cInd | 0 | X |
| IRS990/OrgDoesNotFollowFASB117Ind | 0 | X |
| IRS990/OtherAssetsTotalGrp/BOYAmt | 0 | 1021573 |
| IRS990/OtherAssetsTotalGrp/EOYAmt | 0 | 995997 |
| IRS990/OtherChangesInNetAssetsAmt | 0 | -714703 |
| IRS990/OtherEmployeeBenefitsGrp/TotalAmt | 0 | 561547 |
| IRS990/OtherExpensesGrp/Desc | 0 | DEBIT CARD EXPENSE |
| IRS990/OtherExpensesGrp/Desc | 1 | LOAN SERVICING |
| IRS990/OtherExpensesGrp/Desc | 2 | PROVISION FOR LOAN LOSS |
| IRS990/OtherExpensesGrp/Desc | 3 | OUTSIDE SERVICES |
| IRS990/OtherExpensesGrp/TotalAmt | 0 | 913985 |
| IRS990/OtherExpensesGrp/TotalAmt | 1 | 716997 |
| IRS990/OtherExpensesGrp/TotalAmt | 2 | 662107 |
| IRS990/OtherExpensesGrp/TotalAmt | 3 | 458855 |
| IRS990/OtherLiabilitiesGrp/BOYAmt | 0 | 281070851 |
| IRS990/OtherLiabilitiesGrp/EOYAmt | 0 | 307002686 |
| IRS990/OtherSalariesAndWagesGrp/TotalAmt | 0 | 3581731 |
| IRS990/OthNotesLoansReceivableNetGrp/BOYAmt | 0 | 217901839 |
| IRS990/OthNotesLoansReceivableNetGrp/EOYAmt | 0 | 221607865 |
| IRS990/PartialLiquidationInd | 0 | 0 |
| IRS990/PayrollTaxesGrp/TotalAmt | 0 | 330769 |
| IRS990/PdInCapSrplsLandBldgEqpFundGrp/BOYAmt | 0 | 0 |
| IRS990/PdInCapSrplsLandBldgEqpFundGrp/EOYAmt | 0 | 0 |
| IRS990/PensionPlanContributionsGrp/TotalAmt | 0 | 114716 |
| IRS990/PoliciesReferenceChaptersInd | 0 | 1 |
| IRS990/PoliticalCampaignActyInd | 0 | 0 |
| IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt | 0 | 578087 |
| IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt | 0 | 539360 |
| IRS990/PrincipalOfficerNm | 0 | BRIAN THERRIEN |
| IRS990/ProfessionalFundraisingInd | 0 | 0 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 0 | 522291 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 1 | 900099 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 2 | 900099 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 3 | 900099 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 4 | 900099 |
| IRS990/ProgramServiceRevenueGrp/Desc | 0 | LOAN INTEREST |
| IRS990/ProgramServiceRevenueGrp/Desc | 1 | ACCOUNT FEES |
| IRS990/ProgramServiceRevenueGrp/Desc | 2 | MISCELLANEOUS INCOME |
| IRS990/ProgramServiceRevenueGrp/Desc | 3 | UBIT - NON MEMBER ATM FEES |
| IRS990/ProgramServiceRevenueGrp/Desc | 4 | UBIT - INSURANCE |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 0 | 10088129 |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 1 | 3691019 |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 2 | 174963 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 0 | 10088129 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 1 | 3691019 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 2 | 174963 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 3 | 37262 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 4 | 28914 |
| IRS990/ProgramServiceRevenueGrp/UnrelatedBusinessRevenueAmt | 0 | 37262 |
| IRS990/ProgramServiceRevenueGrp/UnrelatedBusinessRevenueAmt | 1 | 28914 |
| IRS990/ProhibitedTaxShelterTransInd | 0 | 0 |
| IRS990/PYBenefitsPaidToMembersAmt | 0 | 0 |
| IRS990/PYContributionsGrantsAmt | 0 | 0 |
| IRS990/PYGrantsAndSimilarPaidAmt | 0 | 6500 |
| IRS990/PYInvestmentIncomeAmt | 0 | 1357973 |
| IRS990/PYOtherExpensesAmt | 0 | 8529053 |
| IRS990/PYOtherRevenueAmt | 0 | 0 |
| IRS990/PYProgramServiceRevenueAmt | 0 | 14403971 |
| IRS990/PYRevenuesLessExpensesAmt | 0 | 1385937 |
| IRS990/PYSalariesCompEmpBnftPaidAmt | 0 | 5840454 |
| IRS990/PYTotalExpensesAmt | 0 | 14376007 |
| IRS990/PYTotalProfFndrsngExpnsAmt | 0 | 0 |
| IRS990/PYTotalRevenueAmt | 0 | 15761944 |
| IRS990/QuidProQuoContributionsInd | 0 | 0 |
| IRS990/ReceivablesFromOfficersEtcGrp/BOYAmt | 0 | 6093816 |
| IRS990/ReceivablesFromOfficersEtcGrp/EOYAmt | 0 | 6175749 |
| IRS990/ReconcilationRevenueExpnssAmt | 0 | 1474719 |
| IRS990/RegularMonitoringEnfrcInd | 0 | 1 |
| IRS990/RelatedEntityInd | 0 | 0 |
| IRS990/RelatedOrganizationCtrlEntInd | 0 | 0 |
| IRS990/ReportInvestmentsOtherSecInd | 0 | 0 |
| IRS990/ReportLandBuildingEquipmentInd | 0 | 1 |
| IRS990/ReportOtherAssetsInd | 0 | 0 |
| IRS990/ReportOtherLiabilitiesInd | 0 | 1 |
| IRS990/ReportProgramRelatedInvstInd | 0 | 0 |
| IRS990/RtnEarnEndowmentIncmOthFndsGrp/BOYAmt | 0 | 27369609 |
| IRS990/RtnEarnEndowmentIncmOthFndsGrp/EOYAmt | 0 | 28129625 |
| IRS990/SavingsAndTempCashInvstGrp/BOYAmt | 0 | 62626523 |
| IRS990/SavingsAndTempCashInvstGrp/EOYAmt | 0 | 87289088 |
| IRS990/ScheduleBRequiredInd | 0 | 0 |
| IRS990ScheduleD/BuildingsGrp/BookValueAmt | 0 | 4230076 |
| IRS990ScheduleD/BuildingsGrp/DepreciationAmt | 0 | 2434992 |
| IRS990ScheduleD/BuildingsGrp/OtherCostOrOtherBasisAmt | 0 | 6665068 |
| IRS990ScheduleD/ExpensesNotReportedAmt | 0 | 0 |
| IRS990ScheduleD/ExpensesNotRptFinclStmtAmt | 0 | 0 |
| IRS990ScheduleD/ExpensesSubtotalAmt | 0 | 13835256 |
| IRS990ScheduleD/InclEscrowCustodialAcctLiabInd | 0 | 0 |
| IRS990ScheduleD/LandGrp/BookValueAmt | 0 | 903896 |
| IRS990ScheduleD/LandGrp/OtherCostOrOtherBasisAmt | 0 | 903896 |
| IRS990ScheduleD/LeaseholdImprovementsGrp/BookValueAmt | 0 | 763252 |
| IRS990ScheduleD/LeaseholdImprovementsGrp/DepreciationAmt | 0 | 505329 |
| IRS990ScheduleD/LeaseholdImprovementsGrp/OtherCostOrOtherBasisAmt | 0 | 1268581 |
| IRS990ScheduleD/OtherLandBuildingsGrp/BookValueAmt | 0 | 1246387 |
| IRS990ScheduleD/OtherLandBuildingsGrp/DepreciationAmt | 0 | 5307938 |
| IRS990ScheduleD/OtherLandBuildingsGrp/OtherCostOrOtherBasisAmt | 0 | 6554325 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 0 | 83413830 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 1 | 2120194 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 2 | 51047814 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 3 | 108915 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 4 | 9614401 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 5 | 1903190 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 6 | 9904076 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 7 | 1451497 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 8 | 5994873 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 9 | 49472337 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 10 | 3120979 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 11 | 73306985 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 12 | 15543595 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 0 | SHARES |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 1 | BUSINESS SHARES |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 2 | SHARE DRAFTS |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 3 | STUDENT SHARE DRAFTS |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 4 | BUSINESS SHARE DRAFTS |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 5 | HSA SHARE DRAFTS |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 6 | CLUBS |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 7 | ESCROW CLUBS |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 8 | IRA SHARES |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 9 | MONEY MARKETS |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 10 | BUSINESS MONEY MARKETS |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 11 | CERTIFICATES |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 12 | IRA CERTIFICATES |
| IRS990ScheduleD/RevenueNotReportedAmt | 0 | 0 |
| IRS990ScheduleD/RevenueNotReportedFinclStmtAmt | 0 | 0 |
| IRS990ScheduleD/RevenueSubtotalAmt | 0 | 15309975 |
| IRS990ScheduleD/TotalBookValueLandBuildingsAmt | 0 | 7143611 |
| IRS990ScheduleD/TotalExpensesPerForm990Amt | 0 | 13835256 |
| IRS990ScheduleD/TotalLiabilityAmt | 0 | 307002686 |
| IRS990ScheduleD/TotalRevenuePerForm990Amt | 0 | 15309975 |
| IRS990ScheduleD/TotalRevEtcAuditedFinclStmtAmt | 0 | 15309975 |
| IRS990ScheduleD/TotExpnsEtcAuditedFinclStmtAmt | 0 | 13835256 |
| IRS990ScheduleI/GrantRecordsMaintainedInd | 0 | 0 |
| IRS990ScheduleI/GrantsOtherAsstToIndivInUSGrp/CashGrantAmt | 0 | 7250 |
| IRS990ScheduleI/GrantsOtherAsstToIndivInUSGrp/GrantTypeTxt | 0 | STUDENT SCHOLARSHIP |
| IRS990ScheduleI/GrantsOtherAsstToIndivInUSGrp/RecipientCnt | 0 | 8 |
| IRS990ScheduleJ/BoardOrCommitteeApprovalInd | 0 | X |
| IRS990ScheduleJ/CompensationSurveyInd | 0 | X |
| IRS990ScheduleJ/EquityBasedCompArrngmInd | 0 | 0 |
| IRS990ScheduleJ/IdemnificationGrossUpPmtsInd | 0 | X |
| IRS990ScheduleJ/IndependentConsultantInd | 0 | X |
| IRS990/ScheduleJRequiredInd | 0 | 1 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BaseCompensationFilingOrgAmt | 0 | 253189 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BaseCompensationFilingOrgAmt | 1 | 167709 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BaseCompensationFilingOrgAmt | 2 | 133175 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusFilingOrganizationAmount | 0 | 23000 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusFilingOrganizationAmount | 1 | 21459 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusFilingOrganizationAmount | 2 | 14191 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusRelatedOrganizationsAmt | 0 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusRelatedOrganizationsAmt | 1 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusRelatedOrganizationsAmt | 2 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompensationBasedOnRltdOrgsAmt | 0 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompensationBasedOnRltdOrgsAmt | 1 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompensationBasedOnRltdOrgsAmt | 2 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990FilingOrgAmt | 0 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990FilingOrgAmt | 1 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990FilingOrgAmt | 2 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990RltdOrgsAmt | 0 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990RltdOrgsAmt | 1 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990RltdOrgsAmt | 2 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompensationFlngOrgAmt | 0 | 15078 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompensationFlngOrgAmt | 1 | 10129 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompensationFlngOrgAmt | 2 | 8111 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompRltdOrgsAmt | 0 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompRltdOrgsAmt | 1 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompRltdOrgsAmt | 2 | 0 |
| IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/NontaxableBenefitsFilingOrgAmt | 0 | 9874 |
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Displayed year
2020 • Form 990Detailed filing. Detailed filing data is available for this year.