Civic Intelligence

Service Credit Union

990 • Fiscal year 2016 • EIN 02-0240752

Jan 01, 2016 to Dec 31, 2016 • Filed on Nov 14, 2017

3003 Lafayette RoadPortsmouth, NH 03801

(603) 422-8300

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

26th percentile

0.88x

Higher debt load relative to assets than 26% of similar nonprofits.

2016 filings • 501(c)14 • $1B+ nonprofits • Source year 2016

Liabilities / Revenue

26th percentile

17.60x

Higher debt load relative to revenue than 26% of similar nonprofits.

2016 filings • 501(c)14 • $1B+ nonprofits • Source year 2016

Net Margin

35th percentile

15%

Higher net margin than 35% of similar nonprofits.

2016 filings • 501(c)14 • $1B+ nonprofits • Source year 2016

Top Officer Pay

77th percentile

$1,186,902

Higher top officer pay than 77% of similar nonprofits.

Top officer pay equals 0.8% of source-year revenue.

2016 filings • 501(c)14 • $1B+ nonprofits • Source year 2016

Asset Growth

54th percentile

9.1%

Faster asset growth than 54% of similar nonprofits.

2016 filings • 501(c)14 • $1B+ nonprofits • Annualized from 2015 to 2016

Revenue Growth

46th percentile

9.0%

Faster revenue growth than 46% of similar nonprofits.

2016 filings • 501(c)14 • $1B+ nonprofits • Annualized from 2015 to 2016

Assets

Up

$3,029,052,948

Up $252,708,774 (+9.1%) from 2015

Net Assets

Up

$353,067,880

Up $19,331,598 (+5.8%) from 2015

Liabilities

Up

$2,675,985,068

Up $233,377,176 (+9.6%) from 2015

Revenue

Up

$152,043,485

Up $12,560,960 (+9.0%) from 2015

Expenses

Up

$129,836,566

Up $9,265,719 (+7.7%) from 2015

Net Income

Up

$22,206,919

Up $3,295,241 (+17%) from 2015

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$4.0B$3.0B$2.0B$1.0B$0Assets 2010: $1,747,812,577Liabilities 2010: $1,532,686,822Net Assets 2010: $215,125,7552010Assets 2011: $1,979,083,679Liabilities 2011: $1,733,533,638Net Assets 2011: $245,550,0412011Assets 2012: $2,205,519,032Liabilities 2012: $1,931,476,238Net Assets 2012: $274,042,7942012Assets 2013: $2,348,031,305Liabilities 2013: $2,058,812,102Net Assets 2013: $289,219,2032013Assets 2014: $2,539,043,112Liabilities 2014: $2,227,218,407Net Assets 2014: $311,824,7052014Assets 2015: $2,776,344,174Liabilities 2015: $2,442,607,892Net Assets 2015: $333,736,2822015Assets 2016: $3,029,052,948Liabilities 2016: $2,675,985,068Net Assets 2016: $353,067,8802016Assets 2017: $3,249,124,832Liabilities 2017: $2,867,933,029Net Assets 2017: $381,191,8032017Assets 2018: $3,502,730,439Liabilities 2018: $3,088,020,339Net Assets 2018: $414,710,1002018Assets 2019: $3,821,189,390Liabilities 2019: $3,373,231,836Net Assets 2019: $447,957,5542019Assets 2020: $0Liabilities 2020: $0Net Assets 2020: $02020

Highlighted filing

2016

Assets$3,029,052,948
Liabilities$2,675,985,068
Net Assets$353,067,880

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$1.0B$500M$0-$500MExpenses 2010: $96,559,0282010Expenses 2011: $100,385,0782011Expenses 2012: $107,303,2902012Revenue 2013: $134,481,413Expenses 2013: $113,670,516Net Income 2013: $20,810,8972013Revenue 2014: $135,230,335Expenses 2014: $113,387,922Net Income 2014: $21,842,4132014Revenue 2015: $139,482,525Expenses 2015: $120,570,847Net Income 2015: $18,911,6782015Revenue 2016: $152,043,485Expenses 2016: $129,836,566Net Income 2016: $22,206,9192016Revenue 2017: $166,962,952Expenses 2017: $141,341,926Net Income 2017: $25,621,0262017Revenue 2018: $190,069,385Expenses 2018: $154,341,217Net Income 2018: $35,728,1682018Revenue 2019: $212,206,611Expenses 2019: $174,349,235Net Income 2019: $37,857,3762019Revenue 2020: $158,075,310Expenses 2020: $609,472,276Net Income 2020: -$451,396,9662020

Highlighted filing

2016

Revenue$152,043,485
Expenses$129,836,566
Net Income$22,206,919
Jump To
Filing Snapshot
Filing Period
Jan 1, 2016 to Dec 31, 2016
Signed
Nov 14, 2017
Return Version
2016v3.0
Gross Receipts
$152,043,485
Mission and Program Overview

Mission

Doing what is right for our members by improving financial well-being, supporting communities we serve and creating value and enduring relationships.

Credit union operated without profit for mutual purposes.

Balance Sheet Detail
LineBeginningEndChange
Assets
Other Notes and Loans Receivable, Net$2,198,187,908$2,420,131,379▲ $221,943,471
Rtn Earn Endowment Incm Other Fnds$333,736,282$353,067,880▲ $19,331,598
Savings and Temporary Cash Investments$153,331,874$256,941,657▲ $103,609,783
Investments Program Related$236,941,094$176,248,296▼ $60,692,798
Land, Buildings, and Equipment, Net$89,437,927$86,906,780▼ $2,531,147
Accounts Receivable$14,949,181$25,415,026▲ $10,465,845
Cash and Non-Interest-Bearing Accounts$18,898,851$18,794,809▼ $104,042
Prepaid Expenses and Deferred Charges$6,015,133$5,163,520▼ $851,613
Intangible Assets$410,647$346,650▼ $63,997
Pd in Cap Srpls Land Bldg Eqp Fund$0$0→ $0
Cap Stk Tr Prin Current Funds$0$0→ $0
Total Assets$2,776,344,174$3,029,052,948▲ $252,708,774
Other Assets Total$58,171,559$39,104,831▼ $19,066,728
Liabilities
Other Liabilities$2,194,357,300$2,451,470,557▲ $257,113,257
Mortgage Notes Payable Secured by Investment Property$208,383,029$183,238,770▼ $25,144,259
Accounts Payable and Accrued Expenses$39,867,563$41,275,741▲ $1,408,178
Total Liabilities$2,442,607,892$2,675,985,068▲ $233,377,176
Net Assets / Fund Balance
Total Net Assets Fund Balance$333,736,282$353,067,880▲ $19,331,598
Total Liabilities and Net Assets / Fund Balance$2,776,344,174$3,029,052,948▲ $252,708,774

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$55,016,575$12,901,554$67,918,129
Equipment$11,282,161$22,392,611$33,674,772
Land$16,396,007-$16,396,007
Leasehold Improvements$4,212,037$6,357,770$10,569,807
Investment Program Related Org$176,248,296--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Gordon SimmonsFormer President/CEO-$777,704$409,198$1,186,902
David Van RossumPresident/CEOFT$406,653$389,742$796,395
Fawn TerwilligerCLOFT$239,591$206,588$446,179
Andrew McgeorgeCFOFT$264,925$172,517$437,442
Philip Von StreicherVP OverseasFT$203,087$213,545$416,632
Dan ClarkeCOOFT$207,041$164,964$372,005
Patrick HarriganCROFT$220,148$140,275$360,423
Joanne NadeauVP Human ResourcesFT$213,953$132,031$345,984
Karen BenedettiVP Marketing-$201,104$140,018$341,122
Satish MehtaCIOFT$222,810$111,522$334,332
Michael BergeronVP LogisticsFT$157,107$115,754$272,861
Michael PorterVP Foreign ExchangeFT$149,478$103,349$252,827
David WeedAvp Business ServicesFT$131,866$91,175$223,041
Michael MulhernAvp Real EstateFT$131,533$86,674$218,207
Clifford TaylorBoardPT$11,980-$11,980
Joanne WhitingBoardPT$10,675-$10,675
Barbara RobergeBoardPT$10,659-$10,659
Dr James FishbeinBoardPT$8,440-$8,440
Scott WensleyBoardPT$1,473-$1,473
David HanchettBoardPT$1,048-$1,048

Highest Paid Contractors

ContractorServicesLocationCompensation
Digital InsightHome Banking & Online Bill PayPO BOX 515306, Los Angeles, CA 90051-6606$5,124,821
Ncr CorporationAtm Provider And Maintenance Support For14181 COLLECTIONS CENTER DRIVE, Chicago, IL 60693$1,512,687
Keenan And AssociatesBuilding Construction And Renovation7 ROSE LANE, Atkinson, NH 03811$974,187
Fiserv Solutions INCAtm Network Provider, Core Systems ProviPO BOX 99924, Grapevine, TX 76099-9724$836,003
Fairpoint CommunicationsPhone Service ProviderPO BOX 11021, Lewiston, ME 04243-9472$634,618
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$152,043,485
Investment Income
$0
Other Revenue
$0
Change in Net Assets
$22,206,919
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$62,689,452
Salaries, Compensation, and Employee Benefits$49,674,472
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$31,300,133
Benefits to Members---$17,472,642
All Other Expenses---$7,203,241
Current Officers, Directors, Trustees, and Key Employees---$6,048,627
Depreciation Depletion---$5,693,494
Other Employee Benefits---$5,545,844
Other Expenses---$4,530,634
Occupancy---$4,444,504
Pension Plan Contributions---$4,001,788
Advertising---$2,883,525
Payroll Taxes---$2,778,080
Interest---$2,380,996
Office Expenses---$643,685
Insurance---$566,473
Travel---$443,185
Fees for Services Legal---$180,311
Fees for Services Accounting---$139,250
Conferences and Meetings---$18,909
Total Functional Expenses$0$0$0$129,836,566
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Share Accounts$1,532,292,341
Other Certificates$814,127,632
Ira Certificates$105,050,584
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

Service credit union is owned by the membership.

Form 990, Part VI, Section A, Line 7A

Annually, service credit union holds a shareholder meeting. At this meeting, the members have the ability to vote on the board of directors.

Form 990, Part VI, Section B, Line 11B

The form 990 is reviewed by the controller, cfo, and ceo prior to submission.

Form 990, Part VI, Section B, Line 12C

Volunteers must disclose to the board of directors annually any involvement with organizations which do business with the credit union.

Form 990, Part VI, Section B, Line 15

The compensation committee gathers data from outside sources and reviews survey and other data on a periodic basis.

Form 990, Part VI, Section C, Line 19

Service credit union's financials are provided monthly for all members by being posted in each branch location. Our annual report is distributed to all attendees at the annual meeting, provided in each branch location, and is also posted on our website. Members have the right to request and receive pertinent documentation as demanded. Service credit union is a member-owned cooperative and as such pertinent business documentation is always provided as requested by members.

Filing and Contact Details

Filer

Filer Name
Service Credit Union
EIN
02-0240752
Phone
6034228300
Address
3003 LAFAYETTE ROAD, PORTSMOUTH, NH 03801

Signing Officer

Name
David Van Rossum
Title
President/CEO
Phone
6034228300
Signed
2017-11-14
Discuss with paid preparer
Yes

Organization Details

Principal Officer
David Van Rossum
Formed
1957
Legal Domicile
Nh
Voting Board Members
5
Independent Board Members
5
Employees
932
Volunteers
14

Preparer

Firm
Cliftonlarsonallen Llp
Address
20 E THOMAS RD STE 2300, PHOENIX, AZ 85012
Preparer
Anne B Davison
Phone
6022662248
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

Other comprehensive income -3,044,756. Unrealized gain/loss on availible for sale securities 169,435.

FORM 990, PART XII, LINE 2C:

The supervisory committee oversees the audited financial statements.

Raw XML AppendixShowing 400 of 799 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm18GORDON SIMMONS
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IRS990/Form990PartVIISectionAGrp/TitleTxt10CIO
IRS990/Form990PartVIISectionAGrp/TitleTxt11VP OVERSEAS
IRS990/Form990PartVIISectionAGrp/TitleTxt12VP HUMAN RESOURCES
IRS990/Form990PartVIISectionAGrp/TitleTxt13VP LOGISTICS
IRS990/Form990PartVIISectionAGrp/TitleTxt14AVP BUSINESS SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt15VP FOREIGN EXCHANGE
IRS990/Form990PartVIISectionAGrp/TitleTxt16AVP REAL ESTATE
IRS990/Form990PartVIISectionAGrp/TitleTxt17BOARD
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