Civic Intelligence

Service Credit Union

990 • Fiscal year 2015 • EIN 02-0240752

Jan 01, 2015 to Dec 31, 2015 • Filed on Nov 03, 2016

3003 Lafayette RoadPortsmouth, NH 03801

(603) 422-8300

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

17th percentile

0.88x

Higher debt load relative to assets than 17% of similar nonprofits.

2015 filings • 501(c)14 • $1B+ nonprofits • Source year 2015

Liabilities / Revenue

23rd percentile

17.51x

Higher debt load relative to revenue than 23% of similar nonprofits.

2015 filings • 501(c)14 • $1B+ nonprofits • Source year 2015

Net Margin

23rd percentile

14%

Higher net margin than 23% of similar nonprofits.

2015 filings • 501(c)14 • $1B+ nonprofits • Source year 2015

Top Officer Pay

91st percentile

$1,870,609

Higher top officer pay than 91% of similar nonprofits.

Top officer pay equals 1.3% of source-year revenue.

2015 filings • 501(c)14 • $1B+ nonprofits • Source year 2015

Asset Growth

59th percentile

9.3%

Faster asset growth than 59% of similar nonprofits.

2015 filings • 501(c)14 • $1B+ nonprofits • Annualized from 2014 to 2015

Revenue Growth

19th percentile

3.1%

Faster revenue growth than 19% of similar nonprofits.

2015 filings • 501(c)14 • $1B+ nonprofits • Annualized from 2014 to 2015

Assets

Up

$2,776,344,174

Up $237,301,062 (+9.3%) from 2014

Net Assets

Up

$333,736,282

Up $21,911,577 (+7.0%) from 2014

Liabilities

Up

$2,442,607,892

Up $215,389,485 (+9.7%) from 2014

Revenue

Up

$139,482,525

Up $4,252,190 (+3.1%) from 2014

Expenses

Up

$120,570,847

Up $7,182,925 (+6.3%) from 2014

Net Income

Down

$18,911,678

Down $2,930,735 (-13%) from 2014

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$4.0B$3.0B$2.0B$1.0B$0Assets 2010: $1,747,812,577Liabilities 2010: $1,532,686,822Net Assets 2010: $215,125,7552010Assets 2011: $1,979,083,679Liabilities 2011: $1,733,533,638Net Assets 2011: $245,550,0412011Assets 2012: $2,205,519,032Liabilities 2012: $1,931,476,238Net Assets 2012: $274,042,7942012Assets 2013: $2,348,031,305Liabilities 2013: $2,058,812,102Net Assets 2013: $289,219,2032013Assets 2014: $2,539,043,112Liabilities 2014: $2,227,218,407Net Assets 2014: $311,824,7052014Assets 2015: $2,776,344,174Liabilities 2015: $2,442,607,892Net Assets 2015: $333,736,2822015Assets 2016: $3,029,052,948Liabilities 2016: $2,675,985,068Net Assets 2016: $353,067,8802016Assets 2017: $3,249,124,832Liabilities 2017: $2,867,933,029Net Assets 2017: $381,191,8032017Assets 2018: $3,502,730,439Liabilities 2018: $3,088,020,339Net Assets 2018: $414,710,1002018Assets 2019: $3,821,189,390Liabilities 2019: $3,373,231,836Net Assets 2019: $447,957,5542019Assets 2020: $0Liabilities 2020: $0Net Assets 2020: $02020

Highlighted filing

2015

Assets$2,776,344,174
Liabilities$2,442,607,892
Net Assets$333,736,282

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$1.0B$500M$0-$500MExpenses 2010: $96,559,0282010Expenses 2011: $100,385,0782011Expenses 2012: $107,303,2902012Revenue 2013: $134,481,413Expenses 2013: $113,670,516Net Income 2013: $20,810,8972013Revenue 2014: $135,230,335Expenses 2014: $113,387,922Net Income 2014: $21,842,4132014Revenue 2015: $139,482,525Expenses 2015: $120,570,847Net Income 2015: $18,911,6782015Revenue 2016: $152,043,485Expenses 2016: $129,836,566Net Income 2016: $22,206,9192016Revenue 2017: $166,962,952Expenses 2017: $141,341,926Net Income 2017: $25,621,0262017Revenue 2018: $190,069,385Expenses 2018: $154,341,217Net Income 2018: $35,728,1682018Revenue 2019: $212,206,611Expenses 2019: $174,349,235Net Income 2019: $37,857,3762019Revenue 2020: $158,075,310Expenses 2020: $609,472,276Net Income 2020: -$451,396,9662020

Highlighted filing

2015

Revenue$139,482,525
Expenses$120,570,847
Net Income$18,911,678
Jump To
Filing Snapshot
Filing Period
Jan 1, 2015 to Dec 31, 2015
Signed
Nov 3, 2016
Return Version
2015v2.1
Gross Receipts
$139,742,990
Mission and Program Overview

Mission

Doing what is right for our members by improving financial well-being, supporting communities we serve and creating value and enduring relationships.

Credit union operated without profit for mutual purposes.

Balance Sheet Detail
LineBeginningEndChange
Assets
Other Notes and Loans Receivable, Net$1,804,983,020$2,198,187,908▲ $393,204,888
Rtn Earn Endowment Incm Other Fnds$311,824,705$333,736,282▲ $21,911,577
Investments Program Related$300,330,043$236,941,094▼ $63,388,949
Savings and Temporary Cash Investments$225,432,209$153,331,874▼ $72,100,335
Land, Buildings, and Equipment, Net$88,442,583$89,437,927▲ $995,344
Cash and Non-Interest-Bearing Accounts$19,699,887$18,898,851▼ $801,036
Accounts Receivable$35,118,601$14,949,181▼ $20,169,420
Prepaid Expenses and Deferred Charges$6,071,251$6,015,133▼ $56,118
Intangible Assets$474,644$410,647▼ $63,997
Pd in Cap Srpls Land Bldg Eqp Fund$0$0→ $0
Cap Stk Tr Prin Current Funds$0$0→ $0
Total Assets$2,539,043,112$2,776,344,174▲ $237,301,062
Other Assets Total$58,490,874$58,171,559▼ $319,315
Liabilities
Other Liabilities$2,016,759,855$2,194,357,300▲ $177,597,445
Mortgage Notes Payable Secured by Investment Property$167,939,285$208,383,029▲ $40,443,744
Accounts Payable and Accrued Expenses$42,519,267$39,867,563▼ $2,651,704
Total Liabilities$2,227,218,407$2,442,607,892▲ $215,389,485
Net Assets / Fund Balance
Total Net Assets Fund Balance$311,824,705$333,736,282▲ $21,911,577
Total Liabilities and Net Assets / Fund Balance$2,539,043,112$2,776,344,174▲ $237,301,062

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$56,317,030$11,330,390$67,647,420
Equipment$12,526,623$20,100,899$32,627,522
Land$16,396,007-$16,396,007
Leasehold Improvements$4,198,267$5,685,386$9,883,653
Investment Program Related Org$236,941,094--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Gordon SimmonsPresident/CEOFT$765,294$1,105,315$1,870,609
William NewmanExecutive Vice President (former)-$599,626$-21,517$578,109
Fawn TerwilligerVP LendingFT$230,170$185,286$415,456
Dan ClarkeVP Member ServiceFT$199,910$157,110$357,020
Karen BenedettiVP MarketingFT$193,198$159,111$352,309
Joanne NadeauVP Human ResourcesFT$203,664$144,994$348,658
Andrew McgeorgeCFOFT$230,264$108,603$338,867
Patrick HarriganCROFT$181,659$147,496$329,155
Philip Von StreicherVP OverseasFT$188,607$102,692$291,299
William ArnoldCIO (former)-$182,401$93,166$275,567
Michael BergeronVP LogisticsFT$147,730$99,527$247,257
Ana ForetCRO (former)-$175,178$65,263$240,441
Satish MehtaInterim CIOFT$135,857$76,995$212,852
David Van RossumCAOFT$165,087$41,950$207,037
David WeedAvp Business ServicesFT$125,187$68,817$194,004
Gerry DemoulinVP Northern DevelopmentFT$145,218$41,905$187,123
Joanne WhitingBoardPT$16,630-$16,630
Clifford TaylorBoardPT$14,187-$14,187
Barbara RobergeBoardPT$11,695-$11,695
Dr James FishbeinBoardPT$3,228-$3,228
David Van RossumBoardPT$2,317-$2,317
David HanchettBoardPT$2,083-$2,083

Highest Paid Contractors

ContractorServicesLocationCompensation
Digital InsightHome Banking & Online Bill PayPO BOX 515306, Los Angeles, CA 90051$4,434,963
Keenan And AssociatesBuilding Construction And Renovation7 ROSE LANE, Atkinson, NH 03811$2,193,188
Ncr CorporationAtm Provider And Maintenance Support For14181 COLLECTIONS CENTER DRIVE, Chicago, IL 60693$1,503,204
Financial Supermarkets INCConstruction, Renovation, Build Out Of W383 CLARKSVILLE STREET, Cornelia, GA 30531$1,133,974
Fiserv Solutions INCAtm Network Provider, Core Systems ProviPO BOX 99924, Grapevine, TX 76099-9724$902,242
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$139,670,390
Investment Income
$-187,865
Other Revenue
$0
Change in Net Assets
$18,911,678
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$72,303,570
Salaries, Compensation, and Employee Benefits$48,267,277
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Expenses---$38,540,207
Other Salaries and Wages---$30,685,954
Interest---$18,678,428
Current Officers, Directors, Trustees, and Key Employees---$6,495,903
Depreciation Depletion---$5,615,703
Other Employee Benefits---$5,284,612
Occupancy---$4,299,299
Pension Plan Contributions---$3,145,533
Advertising---$3,134,870
Payroll Taxes---$2,655,275
Office Expenses---$667,738
Travel---$663,843
Insurance---$520,061
Fees for Services Legal---$95,497
Fees for Services Accounting---$71,056
Conferences and Meetings---$16,868
Total Functional Expenses$0$0$0$120,570,847
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Share Accounts$1,370,609,847
Other Certificates$735,337,519
Ira Certificates$88,409,934
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

Service credit union is owned by its members.

Form 990, Part VI, Section A, Line 7A

A meeting open to all members is held each spring where all members have the opportunity to vote on candidates for the board of directors.

Form 990, Part VI, Section B, Line 11

The form 990 is reviewed by the controller, cfo, and ceo prior to submission.

Form 990, Part VI, Section B, Line 12C

Volunteers must disclose to the board of directors annually any involvement with organizations which do business with the credit union.

Form 990, Part VI, Section B, Line 15

The compensation committee gathers data from outside sources and reviews survey and other data on a periodic basis.

Form 990, Part VI, Section C, Line 19

Service credit union's financials are provided monthly for all members by being posted in each branch location. Our annual report is distributed to all attendees at the annual meeting, provided in each branch location, and is also posted on our website. Members have the right to request and receive pertinent documentation as demanded. Service credit union is a member-owned cooperative and as such pertinent business documentation is always provided as requested by members.

Filing and Contact Details

Filer

Filer Name
Service Credit Union
EIN
02-0240752
Phone
6034228300
Address
3003 LAFAYETTE ROAD, PORTSMOUTH, NH 03801

Signing Officer

Name
David Van Rossum
Title
President/CEO
Phone
6034228300
Signed
2016-11-03
Discuss with paid preparer
Yes

Organization Details

Principal Officer
David Van Rossum
Formed
1957
Legal Domicile
Nh
Voting Board Members
5
Independent Board Members
4
Employees
945
Volunteers
14

Preparer

Firm
Cliftonlarsonallen Llp
Address
20 E THOMAS RD STE 2300, PHOENIX, AZ 85012
Preparer
Janis Isaacson
Phone
6022662248
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

Other comprehensive income -3,532,051. Unrealized gain/loss on availible for sale securities -1,240,951. Acquisition of guardian angel credit union 7,772,901.

FORM 990, PART XII, LINE 2C:

The supervisory committee oversees the audited financial statements.

Raw XML AppendixShowing 400 of 825 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm19WILLIAM NEWMAN
IRS990/Form990PartVIISectionAGrp/PersonNm20WILLIAM ARNOLD
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IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD
IRS990/Form990PartVIISectionAGrp/TitleTxt6PRESIDENT/CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt7CAO
IRS990/Form990PartVIISectionAGrp/TitleTxt8CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt9CRO
IRS990/Form990PartVIISectionAGrp/TitleTxt10VP LENDING
IRS990/Form990PartVIISectionAGrp/TitleTxt11VP MEMBER SERVICE
IRS990/Form990PartVIISectionAGrp/TitleTxt12VP MARKETING
IRS990/Form990PartVIISectionAGrp/TitleTxt13VP OVERSEAS
IRS990/Form990PartVIISectionAGrp/TitleTxt14VP HUMAN RESOURCES
IRS990/Form990PartVIISectionAGrp/TitleTxt15VP LOGISTICS
IRS990/Form990PartVIISectionAGrp/TitleTxt16INTERIM CIO
IRS990/Form990PartVIISectionAGrp/TitleTxt17AVP BUSINESS SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt18VP NORTHERN DEVELOPMENT
IRS990/Form990PartVIISectionAGrp/TitleTxt19EXECUTIVE VICE PRESIDENT (FORMER)
IRS990/Form990PartVIISectionAGrp/TitleTxt20CIO (FORMER)
IRS990/Form990PartVIISectionAGrp/TitleTxt21CRO (FORMER)
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IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0IRA CERTIFICATES
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc1OTHER CERTIFICATES
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc2SHARE ACCOUNTS

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