Maitri Compassionate Care

“The finance director (fd) reviews the form 990 and ties out the figures and other financial and performance driven data as well as reads through all the questions and write-ups to ensure their accuracy. Any questions or concerns the fd has are discussed with the chief executive officer (ceo) who also reviews the form 990. After the fd and ceo have completed their review, the bod finance committee then thoroughly reviews the draft 990 and votes to endorse. The full bod then reviews the draft 990 that was endorsed by the finance committee and votes to approve.”

“Maitri continuously monitors all business transactions, including payroll, accounts payable and other payments for potential conflicts of interest. This is done as part of the ongoing duties in the human resources and accounting/finance departments as well as through frequent review by both the financer director (fd) and ceo. Personnel are also screened for potential conflicts as part of the hiring process. Each year, all employees receive a copy of the organization's conflict of interest policy and are required to sign a form to acknowledge receipt. The acknowledgement form is filed in the employees personnel file. In addition, the conflict of interest policy is stated in the board by-laws and board members are required to sign a statement at the end of each fiscal year affirming no conflicts of interest have occurred within the fiscal year.”

“Maitri utilizes various salary guides and market research reports that list salaries by titles/positions within our industry as well as other online tools such as salary calculators and fair market compensation websites. These are compared against a range of competitive rates by cities, local companies and/or job titles. Additional research is performed using other independent market data and/or professional consultants from time to time. Salary guides from various local recruiting agencies are also used in combination with the analysis from recruitment and executive job search websites. All salaries for any executive, officer or other key employee are required to be approved by the board. Lastly, as part of the annual financial statement audit, maitri's independent cpa's often examine the reasonableness and range of compensation in addition to testing internal controls over payroll.”

“Review of local market salaries for same or similar industry in the area as well as review of salary guides and online research. Salary amounts are presented to the bod for review and approval.”

“The organization makes its governing documents and conflict of interest policy available upon request. The organization makes its financial statements available on its website.”

“No one should have to suffer, transition, or die alone. Maitri provides compassionate residential care to low-income people who are in need of hospice or 24-hour care for people living with hiv/aids or recovering from gender affirmation surgery. Maitri offers comprehensive coordinated care through an interdisciplinary team approach that includes: nursing care, psychosocial support, nutritious meals, social work case management and mental health. Maitri cultivates the deepest respect and love for life among its residents and caregivers.”

“Nursing & attendant care: during fiscal year 2023-2024, maitri served a total of 12 (unduplicated) residents; there were 6 deaths and 14 discharges during this period. Dual and triply diagnosed marginally housed residents require residential medical care and safe sanitary indoor accommodations in order to successfully adhere to hiv and hep c drug therapies and regain health. In addition to hospice care, maitri provides 24-hour care for those with medical conditions that require short-term stabilization respite care and provides the subsequent support transitioning into a lower level of care program or independent living in the community. Nursing and attendant care staffing including certified nursing assistants and a licensed vocational nurse (supervised by a fulltime rn) are on-site 24 hours/day. The combination of increasingly effective antiretroviral medications and the intensive care at maitri has resulted in more of our residents living longer, healthier lives. Food & nutrition: in fiscal year 2023-2024 over 13,140 meals were served to 12 residents. Food and nutrition are critical components for the care that we provide. Maitri prepares three daily meals for 365 days per year with special attention paid to the nutritional requirements for hiv drug therapies, conditions specific to each resident, cultural and taste preferences, and the context of family and community in which the meals are presented. Social work case management: in fiscal year 2023-2024 two full-time social work case managers provided guidance to 12 residents with regard to accessing community resources and benefits, mental health services, and spiritual care, while working with their caregivers and loved one to provide respite and bereavement support. As fewer residents require hospice care, we are increasingly involved in collaborative efforts with other community service providers to assist those residents who became capable of leaving maitri and resuming a life independent of institutional care. Assisting our residents who are experiencing homelessness or who are unstably housed, in locating safe, affordable, permanent housing has become a difficult task added to the role of the social work case managers.”