Maitri Compassionate Care

“The cfo reviews the form 990 and ties out the figures and other financial and performance driven data as well as reads through all the questions and write-ups to ensure their accuracy. Any questions or concerns the cfo has are discussed with the executive director (ed) who also reviews the form 990. After the cfo and ed have completed their review, the bod finance committee then thoroughly reviews the draft 990 and votes to endorse.”

“Maitri continuously monitors all business transactions, including payroll, accounts payable and other payments for potential conflicts of interest. This is done as part of the ongoing accounting duties as well as through the cfo and executive director. Personnel are also screened for potential conflicts as part of the hiring process. Each year, all employees receive a copy of the organization's conflict of interest policy and are required to sign a form to acknowledge receipt. The acknowledgement form is filed in the employees personnel file. In addition, the conflict of interest policy is stated in the board by-laws and board members are required to sign a statement at the end of each fiscal year affirming no conflicts of interest have occurred within the fiscal year.”

“An hr consultant with expertise on the subject was hired to determine an appropriate salary range recommendation for every position at maitri in 2011. This same consultant has been hired to update the salary ranges at least every other year since, to ensure that maitri staff compensation remains competitive with the changing external marketplace. For the 2015 salary range update - like those before it - this determination was based on prevailing local market salaries for comparable positions using at least 2 independent local salary surveys as reference. The low end of the salary range is set at 25% level (meaning 3 out of 4 comparable positions outside of maitri earn more) and the maximum of the salary range is set at 75% level (meaning 2 out of 4 comparable positions outside of maitri earn less). Salary range studies have been done every two years since 2011. One was done in 2015 and then 2017. The 2015 study was used for the employee increases 1/3/2016 and 1/1/2017. More recently, online tools such as salary calculators and comparison by cities or job titles have been used as well as additional research to validate the reasonableness of key employees' compensation. Further, free salary guides from various local recruiting agencies and other compensation comparisons online using recruitment and executive job search websites are analyzed.”

“Review of local market salaries for same or similar industry in the area as well as review of salary guides and online research. Salary amounts are presented to the bod for review and approval.”

“The organization makes its governing documents and conflict of interest policy available upon request. The organization makes its financial available on its website.”

“No one should have to suffer or die alone. Maitri provides compassionate residential care to men and women with advanced aids in need of hospice or 24-hour care and cultivates the deepest respect and love for life among its residents and caregivers.”

“Nursing & attendant care: during fiscal year 2019-2020, maitri served a total of 32 (unduplicated) residents; there were 5 deaths and 17 discharges during this period. Dual and triply diagnosed marginally housed residents require residential medical care and safe sanitary indoor accommodations in order to successfully adhere to hiv and hep c drug therapies and regain health. In addition to hospice care, maitri provides 24-hour care for those with medical conditions that require short-term stabilization respite care and provides the subsequent support transitioning into a lower level of care program or independent living in the community. Nursing & attendant care (continued): nursing and attendant care staffing including certified nursing assistants and a licensed vocational nurse (supervised by a fulltime rn) are on-site 24 hours/day. The combination of increasingly effective antiretroviral medications and the intensive care at maitri has resulted in more of our residents living longer, healthier lives. Food & nutrition: in fiscal year 2019-2020 over 14,000 meals were served to 32 residents. Food and nutrition are critical components for the care that we provide. Maitri prepares three daily meals for 365 days per year with special attention paid to the nutritional requirements for hiv drug therapies, conditions specific to each resident, cultural and taste preferences, and the context of family and community in which the meals are presented. Social work case management: in fiscal year 2019-2020 one fulltime and two part-time social work case managers provided guidance to 32 residents with regard to accessing community resources and benefits, mental health services, and spiritual care, while working with their caregivers and loved one to provide respite and bereavement support. As fewer residents require hospice care, we are increasingly involved in collaborative efforts with other community service providers to assist those residents who became capable of leaving maitri and resuming a life independent of institutional care. Assisting our residents who are experiencing homelessness or who are unstably housed, in locating safe, affordable, permanent housing has become a difficult task added to the role of the social work case managers.”