Civic Intelligence

Qsource

990 • Fiscal year 2024 • EIN 62-0924699

Aug 01, 2023 to Jul 31, 2024 • Filed on Nov 07, 2025

Organization ProfileWWW.QSOURCE.ORG

View Organization Page

8245 Tournament Drive 201Memphis, TN 38125

(901) 682-0381

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

18th percentile

0.02x

Higher debt load relative to assets than 18% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

13th percentile

0.04x

Higher debt load relative to revenue than 13% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

51st percentile

4.4%

Higher net margin than 51% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

79th percentile

$441,484

Higher top officer pay than 79% of similar nonprofits.

Top officer pay equals 2.8% of source-year revenue.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Asset Growth

57th percentile

7.6%

Faster asset growth than 57% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Revenue Growth

53rd percentile

9.7%

Faster revenue growth than 53% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets18th percentile

Assets

Up

$31,343,869

Up $2,205,870 (+7.6%) from 2023

Net Assets

Up

$30,670,358

Up $2,480,942 (+8.8%) from 2023

Liabilities

Down

$673,511

Down $275,072 (-29%) from 2023

Revenue And Expenses
Liabilities / Revenue13th percentileNet Margin51st percentile

Revenue

Up

$15,524,290

Up $1,371,924 (+9.7%) from 2023

Expenses

Up

$14,844,899

Up $1,415,224 (+11%) from 2023

Net Income

Down

$679,391

Down $43,300 (-6.0%) from 2023

Historical Trend

Balance Sheet Trend

Asset Growth57th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$40M$30M$20M$10M$0Assets 2011: $10,230,065Liabilities 2011: $1,115,117Net Assets 2011: $9,114,9482011Assets 2012: $10,630,879Liabilities 2012: $906,602Net Assets 2012: $9,724,2772012Assets 2013: $13,026,320Liabilities 2013: $1,305,808Net Assets 2013: $11,720,5122013Assets 2014: $14,832,485Liabilities 2014: $1,861,612Net Assets 2014: $12,970,8732014Assets 2015: $17,900,160Liabilities 2015: $2,079,759Net Assets 2015: $15,820,4012015Assets 2016: $19,159,505Liabilities 2016: $2,124,792Net Assets 2016: $17,034,7132016Assets 2017: $22,951,457Liabilities 2017: $2,129,463Net Assets 2017: $20,821,9942017Assets 2018: $25,188,752Liabilities 2018: $1,526,625Net Assets 2018: $23,662,1272018Assets 2019: $27,803,352Liabilities 2019: $1,839,350Net Assets 2019: $25,964,0022019Assets 2020: $27,560,294Liabilities 2020: $1,047,812Net Assets 2020: $26,512,4822020Assets 2021: $31,766,060Liabilities 2021: $1,278,160Net Assets 2021: $30,487,9002021Assets 2022: $28,235,810Liabilities 2022: $1,423,769Net Assets 2022: $26,812,0412022Assets 2023: $29,137,999Liabilities 2023: $948,583Net Assets 2023: $28,189,4162023Assets 2024: $31,343,869Liabilities 2024: $673,511Net Assets 2024: $30,670,3582024Assets 2025: $30,908,626Liabilities 2025: $933,379Net Assets 2025: $29,975,2472025

Highlighted filing

2024

Assets$31,343,869
Liabilities$673,511
Net Assets$30,670,358
Open 2024 Filing

Operations Trend

Revenue Growth53rd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$30M$20M$10M$0-$10MExpenses 2011: $10,481,7942011Expenses 2012: $9,848,0192012Expenses 2013: $10,778,8392013Revenue 2014: $13,825,848Expenses 2014: $13,079,863Net Income 2014: $745,9852014Revenue 2015: $17,354,452Expenses 2015: $14,550,908Net Income 2015: $2,803,5442015Revenue 2016: $18,769,879Expenses 2016: $17,715,420Net Income 2016: $1,054,4592016Revenue 2017: $22,238,402Expenses 2017: $19,070,051Net Income 2017: $3,168,3512017Revenue 2018: $22,812,770Expenses 2018: $20,483,546Net Income 2018: $2,329,2242018Revenue 2019: $23,093,771Expenses 2019: $21,363,949Net Income 2019: $1,729,8222019Revenue 2020: $14,798,417Expenses 2020: $14,844,384Net Income 2020: -$45,9672020Revenue 2021: $12,128,798Expenses 2021: $10,939,305Net Income 2021: $1,189,4932021Revenue 2022: $12,558,575Expenses 2022: $12,767,250Net Income 2022: -$208,6752022Revenue 2023: $14,152,366Expenses 2023: $13,429,675Net Income 2023: $722,6912023Revenue 2024: $15,524,290Expenses 2024: $14,844,899Net Income 2024: $679,3912024Revenue 2025: $11,338,029Expenses 2025: $12,058,653Net Income 2025: -$720,6242025

Highlighted filing

2024

Revenue$15,524,290
Expenses$14,844,899
Net Income$679,391
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Aug 1, 2023 to Jul 31, 2024
Signed
Nov 7, 2025
Return Version
2023v6.0
Gross Receipts
$22,880,888
Mission and Program Overview

Mission

At qsource, our mission is to improve healthcare through patient-centered, provider-focused solutions.

At qsource, our mission is to serve healthcare communities by driving value, improving quality and providing innovative business solutions.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$22,333,655$25,246,171▲ $2,912,516
Cash and Non-Interest-Bearing Accounts$4,024,749$3,854,282▼ $170,467
Pledges and Grants Receivable$1,807,331$1,275,184▼ $532,147
Savings and Temporary Cash Investments$324,119$324,191▲ $72
Prepaid Expenses and Deferred Charges$181,083$259,693▲ $78,610
Land, Buildings, and Equipment, Net$185,018$245,743▲ $60,725
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities$0--
Investments Program Related$0--
Loans From Officers Directors-$0-
Total Assets$29,137,999$31,343,869▲ $2,205,870
Other Assets Total$282,044$138,605▼ $143,439
Liabilities
Accounts Payable and Accrued Expenses$731,082$578,986▼ $152,096
Other Liabilities$217,501$94,525▼ $122,976
Total Liabilities$948,583$673,511▼ $275,072
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$28,189,416$30,670,358▲ $2,480,942
Total Net Assets Fund Balance$28,189,416$30,670,358▲ $2,480,942
Total Liabilities and Net Assets / Fund Balance$29,137,999$31,343,869▲ $2,205,870

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$115,462$496,196$611,658
Other Land Buildings$106,573$233,744$340,317
Leasehold Improvements$23,708$67,249$90,957
Compensation and Service Providers
Top Officer Pay79th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Mary Lyn BaldaufCEOFT$439,161$2,323$441,484
Joseph GreerInformation Technologies DirectorFT$183,235$13,309$196,544
Denise GeeVP Corporate Services & ComplianceFT$192,182$1,358$193,540
Ann WrigleyCOOFT$165,936$9,834$175,770
Mitzi DaffronTask Order DirectorFT$159,902$11,398$171,300
Rebel Ward-McKnightVP OperationsFT$158,252$11,573$169,825
Cheryl MasellaVP of FinanceFT$145,625$969$146,594
John R CostaAnalytic Informatics DirectorFT$140,625-$140,625
William B WagnerChair-$6,100-$6,100
Erica L GettisChair Elect-$4,925-$4,925
JoAnn M BurkeImmediate Past Chair-$4,650-$4,650
Rebecca Riley ZaseckSecretary-$4,100-$4,100
Susan R CooperDirector-$4,050-$4,050
Mark PrifogleDirector-$3,800-$3,800
Terri SabellaDirector-$3,650-$3,650
Preethi YerramDirector-$3,500-$3,500
Claude J PirtleDirector-$3,400-$3,400
Lisa Tate NixTreasurer-$2,800-$2,800
Mitch GravesDirector-$2,075-$2,075

Board Members and Trustees

NameTitle
Jody FlemingDirector
Jorene LoganDirector

Highest Paid Contractors

ContractorServicesLocationCompensation
KoaaAdvertising Services5520 Tech Center Drive, Colorado Springs, CO 80919$200,833
Technology RiverTechnology Services12110 Sunset Hills Rd Ste 600, Reston, VA 20190$149,510
BdoAccounting Services325 W Mcbee Ave Ste 200, Greenville, SC 29601$120,939
Revenue and Support

Revenue Composition

Contributions and Grants
$8,552,311
Program Service Revenue
$5,782,891
Investment Income
$1,189,088
Other Revenue
$0
Change in Net Assets
$679,391

Audited Revenue Reconciliation

Revenue per Audited Statements
$15,413,434
Revenue Not Reported on Financial Statements
$110,856
Revenue Not Reported on Form 990
$1,801,551
Other Revenue Adjustments
$-15,216
Total Revenue per Audited Statements
$17,214,985
Total Revenue per Form 990
$15,524,290
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$10,167,711
Other Expenses$4,677,188
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$5,439,792$1,099,478-$6,539,270
Other Employee Benefits$1,289,262$481,544-$1,770,806
Office Expenses$1,163,486$561,273-$1,724,759
Current Officers, Directors, Trustees, and Key Employees-$978,269-$978,269
Payroll Taxes$449,424$167,862-$617,286
Travel$237,225$87,240-$324,465
Pension Plan Contributions$190,811$71,269-$262,080
Occupancy-$225,566-$225,566
Fees for Services Accounting-$155,471-$155,471
Fees for Service Investment Mgmnt Fees-$126,072-$126,072
Fees for Services Legal-$97,544-$97,544
Depreciation Depletion-$67,654-$67,654
Insurance-$58,412-$58,412
Other Expenses$38,337$134,936-$38,337
Conferences and Meetings$38,061--$38,061
Advertising-$14,706-$14,706
Total Functional Expenses$10,448,016$4,396,883$0$14,844,899

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$14,844,899
Expenses per Audited Statements$14,734,043
Total Expenses per Audited Statements$14,734,043
Expenses Not Reported on Financial Statements$110,856
Expenses Not Reported on Form 990$0
Other Expense Adjustments$-15,216
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees-$0-
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liability$94,525
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 11B Review of form 990 by governing body

“RETURN IS GIVEN TO THE CEO TO REVIEW BEFORE IT IS FILED. In addition, qsource posts a draft of the tax return to its board portal and emails a link to the tax return to each board member letting them know where it is posted and giving them a deadline by which to send any comments or questions. if no responses or only "no-change" responses are received by that deadline then approval is assumed and the tax return is filed. If changes are recommended they will be considered in an executive committee meeting before changes are made and the tax return is filed.”

Form 990, Part VI, Line 12C Conflict of interest policy

“board of directors members, ceo, CFO, vps, directors and key employees complete the conflict of interest disclosure annually. the disclosures are reviewed annually and are updated by the vp, corporate compliance and exceptions are reported to centers for medicare and medicaid services.”

Form 990, Part VI, Line 15A Process to establish compensation of top management official

“Compensation is reviewed by independent members of the board of directors. Salary survey of comparable entities are considered. Documentation regarding the process is retained.”

Form 990, Part VI, Line 19 Required documents available to the public

“the organization makes its GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST.”

Part VII

“The return has been amended to correct an error on Part VII. Kennedy was removed from the top 5 highest compensated employees and replaced with Costa.”

Filing and Contact Details

Filer

Filer Name
QSource
EIN
62-0924699
Phone
9016820381
Address
8245 Tournament Drive 201, Memphis, TN 38125

Signing Officer

Name
Cheryl Masella
Title
VP of Finance
Phone
9016820381
Signed
2025-11-07
Discuss with paid preparer
Yes

Organization Details

Formed
1973
Legal Domicile
Tn
Voting Board Members
11
Independent Board Members
11
Employees
101
Volunteers
0

Preparer

Firm
Forvis Mazars LLP
Address
500 Ridgefield Court, Asheville, NC 28806
Preparer
Amy Bibby
Phone
8282542254
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 4A-4C Description of program services

“(Expenses $ 580,522 including grants of $)(Revenue $ 5,782,891)”

Form 990, Part XII, Line 2C

“The organization did not change its oversight or selection process this year.”

Financial Statement Notes

Schedule D, Part X, Line 2 FIN 48 (ASC 740) footnote

“The Organization has determined that it does not have any uncertain tax positions as of July 31, 2024 and 2023, and there are no interest and penalties related to income tax assessments.”

Schedule D, Part XI, Line 4(B) Other revenues in form 990 not in audited financial statements

“Losses on disposal - -15216”

Schedule D, Part XII, Line 4(B) Other expenses in form 990 not in audited financial statements

“Losses on disposal - -15216”

Raw XML AppendixShowing 400 of 712 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm5Claude J Pirtle
IRS990/Form990PartVIISectionAGrp/PersonNm6Jody Fleming
IRS990/Form990PartVIISectionAGrp/PersonNm7Jorene Logan
IRS990/Form990PartVIISectionAGrp/PersonNm8Mark Prifogle
IRS990/Form990PartVIISectionAGrp/PersonNm9Mitch Graves
IRS990/Form990PartVIISectionAGrp/PersonNm10Preethi Yerram
IRS990/Form990PartVIISectionAGrp/PersonNm11Susan R Cooper
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IRS990/Form990PartVIISectionAGrp/PersonNm15Rebel Ward-McKnight
IRS990/Form990PartVIISectionAGrp/PersonNm16Ann Wrigley
IRS990/Form990PartVIISectionAGrp/PersonNm17Cheryl Masella
IRS990/Form990PartVIISectionAGrp/PersonNm18John R Costa
IRS990/Form990PartVIISectionAGrp/PersonNm19Joseph Greer
IRS990/Form990PartVIISectionAGrp/PersonNm20Mitzi Daffron
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IRS990/Form990PartVIISectionAGrp/TitleTxt0Chair Elect
IRS990/Form990PartVIISectionAGrp/TitleTxt1Immediate Past Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt2Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt3Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt4Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
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IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Director
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt14VP Corporate Services & Compliance
IRS990/Form990PartVIISectionAGrp/TitleTxt15VP Operations
IRS990/Form990PartVIISectionAGrp/TitleTxt16COO
IRS990/Form990PartVIISectionAGrp/TitleTxt17VP of Finance
IRS990/Form990PartVIISectionAGrp/TitleTxt18Analytic Informatics Director
IRS990/Form990PartVIISectionAGrp/TitleTxt19Information Technologies Director
IRS990/Form990PartVIISectionAGrp/TitleTxt20Task Order Director
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IRS990/GrantsToOrganizationsInd0false
IRS990/GrantToRelatedPersonInd0false
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IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembersOrStockholdersInd0false
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd0true
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IRS990/MissionDesc0at qsource, our mission is to improve healthcare through patient-centered, provider-focused solutions.
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IRS990/OfficeExpensesGrp/ProgramServicesAmt01163486
IRS990/OfficeExpensesGrp/TotalAmt01724759
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IRS990/OperateHospitalInd0false
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IRS990/OrganizationFollowsFASB117Ind0X
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IRS990/ProgSrvcAccomActy2Grp/Desc0Qsource provides the State of Tennessee Department of Finance and Administration with an independent, external review of the quality of services available to TennCare enrollees.
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IRS990/ProgSrvcAccomActy3Grp/Desc0qsource OVERSEES AND IMPROVES THE QUALITY OF CARE DELIVERED TO END-STAGE RENAL DISEASE PATIENTS THROUGH THE DEVELOPMENT AND EXECUTION OF QUALITY IMPROVEMENT PROGRAMS & INTERVENTIONS, THE COLLECTION AND ANALYSIS OF OUTCOMES DATA, AND THE PROVISION OF TECHNICAL ASSISTANCE TO PATIENTS AND PROVIDERS OF DIALYSIS AND KIDNEY TRANSPLANTATION, INCLUDING THE PROCESSING OF COMPLAINTS AND GRIEVANCES.
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IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt0580522
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt05782891
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IRS990/PYTotalRevenueAmt014152366
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Document Assets

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Filings

Displayed year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$31,343,869
Liabilities
$673,511
Net assets
$30,670,358
Revenue
$15,524,290
Expenses
$14,844,899
Net income
$679,391
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$30.9$0.93$30.0$11.3$12.1$0.72
2024Detailed filing. Detailed filing data is available for this year.$31.3$0.67$30.7$15.5$14.8$0.68
2023Detailed filing. Detailed filing data is available for this year.$29.1$0.95$28.2$14.2$13.4$0.72
2022Detailed filing. Detailed filing data is available for this year.$28.2$1.42$26.8$12.6$12.8$0.21
2021Detailed filing. Detailed filing data is available for this year.$31.8$1.28$30.5$12.1$10.9$1.19
2020Detailed filing. Detailed filing data is available for this year.$27.6$1.05$26.5$14.8$14.8$0.05
2019Detailed filing. Detailed filing data is available for this year.$27.8$1.84$26.0$23.1$21.4$1.73
2018Detailed filing. Detailed filing data is available for this year.$25.2$1.53$23.7$22.8$20.5$2.33
2017Detailed filing. Detailed filing data is available for this year.$23.0$2.13$20.8$22.2$19.1$3.17
2016Detailed filing. Detailed filing data is available for this year.$19.2$2.12$17.0$18.8$17.7$1.05
2015Detailed filing. Detailed filing data is available for this year.$17.9$2.08$15.8$17.4$14.6$2.80
2014Detailed filing. Detailed filing data is available for this year.$14.8$1.86$13.0$13.8$13.1$0.75
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$13.0$1.31$11.7$10.8
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$10.6$0.91$9.72$9.85
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$10.2$1.12$9.11$10.5