Civic Intelligence

Qsource

EIN 62-0924699 • 501(c)3 • Memphis, TN

Profile

At qsource, our mission is to improve healthcare through patient-centered, provider-focused solutions.

8245 Tournament Drive 201Memphis, TN 38125

www.qsource.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

21st percentile

0.03x

Higher debt load relative to assets than 21% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Liabilities / Revenue

21st percentile

0.08x

Higher debt load relative to revenue than 21% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Net Margin

21st percentile

-6.4%

Higher net margin than 21% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Top Officer Pay

82nd percentile

$491,103

Higher top officer pay than 82% of similar nonprofits.

Top officer pay equals 4.3% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Asset Growth

25th percentile

-1.4%

Faster asset growth than 25% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2024 to 2025

Revenue Growth

9th percentile

-27%

Faster revenue growth than 9% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2024 to 2025

Assets

Down

$30,908,626

Down $435,243 (-1.4%) from 2024

Liabilities

Up

$933,379

Up $259,868 (+39%) from 2024

Net Assets

Down

$29,975,247

Down $695,111 (-2.3%) from 2024

Revenue

Down

$11,338,029

Down $4,186,261 (-27%) from 2024

Expenses

Down

$12,058,653

Down $2,786,246 (-19%) from 2024

Net Income

Down

-$720,624

Down $1,400,015 (-206%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$40M$30M$20M$10M$0Assets 2011: $10,230,065Liabilities 2011: $1,115,117Net Assets 2011: $9,114,9482011Assets 2012: $10,630,879Liabilities 2012: $906,602Net Assets 2012: $9,724,2772012Assets 2013: $13,026,320Liabilities 2013: $1,305,808Net Assets 2013: $11,720,5122013Assets 2014: $14,832,485Liabilities 2014: $1,861,612Net Assets 2014: $12,970,8732014Assets 2015: $17,900,160Liabilities 2015: $2,079,759Net Assets 2015: $15,820,4012015Assets 2016: $19,159,505Liabilities 2016: $2,124,792Net Assets 2016: $17,034,7132016Assets 2017: $22,951,457Liabilities 2017: $2,129,463Net Assets 2017: $20,821,9942017Assets 2018: $25,188,752Liabilities 2018: $1,526,625Net Assets 2018: $23,662,1272018Assets 2019: $27,803,352Liabilities 2019: $1,839,350Net Assets 2019: $25,964,0022019Assets 2020: $27,560,294Liabilities 2020: $1,047,812Net Assets 2020: $26,512,4822020Assets 2021: $31,766,060Liabilities 2021: $1,278,160Net Assets 2021: $30,487,9002021Assets 2022: $28,235,810Liabilities 2022: $1,423,769Net Assets 2022: $26,812,0412022Assets 2023: $29,137,999Liabilities 2023: $948,583Net Assets 2023: $28,189,4162023Assets 2024: $31,343,869Liabilities 2024: $673,511Net Assets 2024: $30,670,3582024Assets 2025: $30,908,626Liabilities 2025: $933,379Net Assets 2025: $29,975,2472025

Highlighted filing

2025

Assets$30,908,626
Liabilities$933,379
Net Assets$29,975,247

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MExpenses 2011: $10,481,7942011Expenses 2012: $9,848,0192012Expenses 2013: $10,778,8392013Revenue 2014: $13,825,848Expenses 2014: $13,079,863Net Income 2014: $745,9852014Revenue 2015: $17,354,452Expenses 2015: $14,550,908Net Income 2015: $2,803,5442015Revenue 2016: $18,769,879Expenses 2016: $17,715,420Net Income 2016: $1,054,4592016Revenue 2017: $22,238,402Expenses 2017: $19,070,051Net Income 2017: $3,168,3512017Revenue 2018: $22,812,770Expenses 2018: $20,483,546Net Income 2018: $2,329,2242018Revenue 2019: $23,093,771Expenses 2019: $21,363,949Net Income 2019: $1,729,8222019Revenue 2020: $14,798,417Expenses 2020: $14,844,384Net Income 2020: -$45,9672020Revenue 2021: $12,128,798Expenses 2021: $10,939,305Net Income 2021: $1,189,4932021Revenue 2022: $12,558,575Expenses 2022: $12,767,250Net Income 2022: -$208,6752022Revenue 2023: $14,152,366Expenses 2023: $13,429,675Net Income 2023: $722,6912023Revenue 2024: $15,524,290Expenses 2024: $14,844,899Net Income 2024: $679,3912024Revenue 2025: $11,338,029Expenses 2025: $12,058,653Net Income 2025: -$720,6242025

Highlighted filing

2025

Revenue$11,338,029
Expenses$12,058,653
Net Income-$720,624

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$30.9$0.93$30.0$11.3$12.1$0.72
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$31.3$0.67$30.7$15.5$14.8$0.68
2023Detailed filing. Detailed filing data is available for this year.$29.1$0.95$28.2$14.2$13.4$0.72
2022Detailed filing. Detailed filing data is available for this year.$28.2$1.42$26.8$12.6$12.8$0.21
2021Detailed filing. Detailed filing data is available for this year.$31.8$1.28$30.5$12.1$10.9$1.19
2020Detailed filing. Detailed filing data is available for this year.$27.6$1.05$26.5$14.8$14.8$0.05
2019Detailed filing. Detailed filing data is available for this year.$27.8$1.84$26.0$23.1$21.4$1.73
2018Detailed filing. Detailed filing data is available for this year.$25.2$1.53$23.7$22.8$20.5$2.33
2017Detailed filing. Detailed filing data is available for this year.$23.0$2.13$20.8$22.2$19.1$3.17
2016Detailed filing. Detailed filing data is available for this year.$19.2$2.12$17.0$18.8$17.7$1.05
2015Detailed filing. Detailed filing data is available for this year.$17.9$2.08$15.8$17.4$14.6$2.80
2014Detailed filing. Detailed filing data is available for this year.$14.8$1.86$13.0$13.8$13.1$0.75
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$13.0$1.31$11.7$10.8
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$10.6$0.91$9.72$9.85
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$10.2$1.12$9.11$10.5
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Aug 1, 2024 to Jul 31, 2025
Signed
Feb 6, 2026
Return Version
2024v5.1
Gross Receipts
$21,275,005
Mission and Program Overview

Mission

At qsource, our mission is to improve healthcare through patient-centered, provider-focused solutions.

At qsource, our mission is to serve healthcare communities by driving value, improving quality and providing innovative business solutions.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$25,246,171$25,326,649▲ $80,478
Cash and Non-Interest-Bearing Accounts$3,854,282$3,524,543▼ $329,739
Pledges and Grants Receivable$1,275,184$1,170,544▼ $104,640
Prepaid Expenses and Deferred Charges$259,693$190,519▼ $69,174
Land, Buildings, and Equipment, Net$245,743$168,603▼ $77,140
Savings and Temporary Cash Investments$324,191$49,236▼ $274,955
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities$0--
Investments Program Related$0--
Loans From Officers Directors-$0-
Total Assets$31,343,869$30,908,626▼ $435,243
Other Assets Total$138,605$478,532▲ $339,927
Liabilities
Accounts Payable and Accrued Expenses$578,986$497,564▼ $81,422
Other Liabilities$94,525$435,815▲ $341,290
Total Liabilities$673,511$933,379▲ $259,868
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$30,670,358$29,975,247▼ $695,111
Total Net Assets Fund Balance$30,670,358$29,975,247▼ $695,111
Total Liabilities and Net Assets / Fund Balance$31,343,869$30,908,626▼ $435,243

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$72,147$409,874$482,021
Other Land Buildings$86,405$268,597$355,002
Leasehold Improvements$10,051$46,374$56,425
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Mary Lyn BaldaufCEOFT$332,439$158,664$491,103
Cheryl MasellaVP of FinanceFT$180,604$42,177$222,781
Denise GeeVP of HR, Compliance & Corporate ServicesFT$181,689$34,987$216,676
Rebel WardVP of OperationsFT$159,992$50,610$210,602
Joseph GreerInformation Technologies DirectorFT$169,859$36,685$206,544
John CostaAnalytic Informatics DirectorFT$169,811$22,373$192,184
Jennifer FesmireAccounting ControllerFT$140,505$1,057$141,562
Jennifer RidePractice Solutions Team DirectorFT$124,581$16,098$140,679
Reginald PhillipsData Analyst IIIFT$114,241$6,926$121,167
Rebecca ZaseckVice Chair-$3,983-$3,983
William WagnerChair-$3,800-$3,800
Mark PrifogleSecretary-$3,100-$3,100
Joann BurkeBoard member-$3,000-$3,000
Lisa NixTreasurer-$2,800-$2,800
Claude PirtleBoard member-$2,510-$2,510
Preethi YerramBoard member-$2,111-$2,111
Terri SabellaBoard member-$1,500-$1,500
Jorene LoganBoard member-$1,285-$1,285
Jody FlemingBoard member-$1,000-$1,000

Highest Paid Contractors

ContractorServicesLocationCompensation
Baker DonelsonLegal165 MADISON AVE SUITE 2000, Memphis, TN 38103$247,845
Myers And StaufferSubcontractor700 W 47TH STREET SUITE 1100, Kansas City, MO 64112$179,359
Baker TillyProfessional SvcsPO BOX 7398, Madison, WI 53707$156,642
QuestSubcontractor9225 INDIAN CREEK PKWY SUITE 200, Overland Park, KS 66210$106,050
Revenue and Support

Revenue Composition

Contributions and Grants
$4,396,230
Program Service Revenue
$4,767,005
Investment Income
$2,174,794
Other Revenue
$0
Change in Net Assets
$-720,624

Audited Revenue Reconciliation

Revenue per Audited Statements
$11,214,030
Revenue Not Reported on Financial Statements
$123,999
Revenue Not Reported on Form 990
$25,513
Other Revenue Adjustments
$-13,850
Total Revenue per Audited Statements
$11,239,543
Total Revenue per Form 990
$11,338,029
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$8,874,135
Other Expenses$3,169,518
Grants and Similar Amounts Paid$15,000
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$4,383,407$800,010-$5,183,417
Other Employee Benefits$1,184,545$494,329-$1,678,874
Current Officers, Directors, Trustees, and Key Employees-$1,058,309-$1,058,309
Office Expenses$285,343$640,552-$925,895
Payroll Taxes$346,516$144,607-$491,123
Pension Plan Contributions$326,259$136,153-$462,412
Fees for Services Legal-$273,926-$273,926
Fees for Services Accounting-$210,489-$210,489
Occupancy-$189,067-$189,067
Insurance-$144,100-$144,100
Other Expenses$140,405$164,740-$140,405
Fees for Service Investment Mgmnt Fees-$137,849-$137,849
Travel$75,908$24,395-$100,303
Depreciation Depletion-$79,607-$79,607
Grants to Domestic Orgs$15,000--$15,000
Conferences and Meetings$11,145--$11,145
Fees for Services Lobbying$6,250--$6,250
Total Functional Expenses$7,504,913$4,553,740$0$12,058,653

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$12,058,653
Expenses per Audited Statements$11,934,654
Total Expenses per Audited Statements$11,934,654
Expenses Not Reported on Financial Statements$123,999
Expenses Not Reported on Form 990$0
Other Expense Adjustments$-13,850
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Global Empowerment MissionDoral, FL501(c)(3)Operational Support$15,000
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees-$0-
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Federal Income Taxes$435,815
Operating Lease Liability-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 11B Review of form 990 by governing body

RETURN IS GIVEN TO THE CEO TO REVIEW BEFORE IT IS FILED. In addition, qsource posts a draft of the tax return to its board portal and emails a link to the tax return to each board member letting them know where it is posted and giving them a deadline by which to send any comments or questions. if no responses or only "no-change" responses are received by that deadline then approval is assumed and the tax return is filed. If changes are recommended they will be considered in an executive committee meeting before changes are made and the tax return is filed.

Form 990, Part VI, Line 12C Conflict of interest policy

board of directors members, ceo, CFO, vps, directors and key employees complete the conflict of interest disclosure annually. the disclosures are reviewed annually and are updated by the vp, corporate compliance and exceptions are reported to centers for medicare and medicaid services.

Form 990, Part VI, Line 15A Process to establish compensation of top management official

Compensation is reviewed by independent members of the board of directors. Salary survey of comparable entities are considered. Documentation regarding the process is retained.

Form 990, Part VI, Line 19 Required documents available to the public

the organization makes its GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST.

Filing and Contact Details

Filer

Filer Name
QSource
EIN
62-0924699
Phone
9016820381
Address
8245 Tournament Drive 201, Memphis, TN 38125

Signing Officer

Name
Cheryl Masella
Title
VP of Finance
Phone
9016820381
Signed
2026-02-06
Discuss with paid preparer
Yes

Organization Details

Formed
1973
Legal Domicile
Tn
Voting Board Members
10
Independent Board Members
10
Employees
101
Volunteers
0

Preparer

Firm
Forvis Mazars LLP
Address
One Oak Plaza Suite 300, Asheville, NC 28801
Preparer
Amy Bibby
Phone
8282542254
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 4A-4C Description of program services

(Expenses $ 24,575 including grants of $ 15,000)(Revenue $ 4,767,005)

Form 990, Part XII, Line 2C

The organization did not change its oversight or selection process this year.

Financial Statement Notes

Schedule D, Part X, Line 2 FIN 48 (ASC 740) footnote

The Organization has determined that it does not have any uncertain tax positions as of July 31, 2025 and 2024, and there are no interest and penalties related to income tax assessments.

Schedule D, Part XI, Line 4(B) Other revenues in form 990 not in audited financial statements

Losses on disposal - -13850

Schedule D, Part XII, Line 4(B) Other expenses in form 990 not in audited financial statements

Losses on disposal - -13850

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ProgSrvcAccomActy2Grp/Desc0qsource OVERSEES AND IMPROVES THE QUALITY OF CARE DELIVERED TO END-STAGE RENAL DISEASE PATIENTS THROUGH THE DEVELOPMENT AND EXECUTION OF QUALITY IMPROVEMENT PROGRAMS & INTERVENTIONS, THE COLLECTION AND ANALYSIS OF OUTCOMES DATA, AND THE PROVISION OF TECHNICAL ASSISTANCE TO PATIENTS AND PROVIDERS OF DIALYSIS AND KIDNEY TRANSPLANTATION, INCLUDING THE PROCESSING OF COMPLAINTS AND GRIEVANCES.
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IRS990/ProgSrvcAccomActy3Grp/Desc0QSOURCE WORKS WITH HEALTHCARE COMMUNITIES IN THE STATE OF INDIANA TO IMPROVE THE QUALITY OF HEALTHCARE BY ASSISTING PROVIDERS IN MEASURING AND REPORTING QUALITY, PRODUCING AND USING ELECTRONIC CLINICAL IMFORMATION, REDESIGNING CARE PROCESSES, AND TRANSFORMING ORGANIZATIONAL CULTURE TO ACCELERATE QUALITY IMPROVEMENT AND BROADEN ITS IMPACT. To supplement individual technical assistance, we convene providers, practitioners and patients to build and share knowledge, spread best practices, and achieve rapid, wide-scale improvements in patient care.
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