Civic Intelligence

Westminster Services Inc.

990 • Fiscal year 2024 • EIN 59-3614812

Apr 01, 2023 to Mar 31, 2024 • Filed on Mar 02, 2025

80 West Lucerne CircleOrlando, FL 32801

(407) 839-5050

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

96th percentile

1.08x

Higher debt load relative to assets than 96% of similar nonprofits.

2024 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

74th percentile

0.67x

Higher debt load relative to revenue than 74% of similar nonprofits.

2024 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

23rd percentile

-5.8%

Higher net margin than 23% of similar nonprofits.

2024 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

95th percentile

$836,263

Higher top officer pay than 95% of similar nonprofits.

Top officer pay equals 4.5% of source-year revenue.

2024 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2024

Asset Growth

69th percentile

12%

Faster asset growth than 69% of similar nonprofits.

2024 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

44th percentile

5.2%

Faster revenue growth than 44% of similar nonprofits.

2024 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Assets

Up

$11,471,548

Up $1,207,488 (+12%) from 2023

Net Assets

Down

-$941,894

Down $1,074,261 (-812%) from 2023

Liabilities

Up

$12,413,442

Up $2,281,749 (+23%) from 2023

Revenue

Up

$18,434,108

Up $908,574 (+5.2%) from 2023

Expenses

Up

$19,508,369

Up $1,427,548 (+7.9%) from 2023

Net Income

Down

-$1,074,261

Down $518,974 (-93%) from 2023

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$20M$15M$10M$5.0M$0-$5.0MAssets 2010: $4,902,060Liabilities 2010: $3,591,463Net Assets 2010: $1,310,5972010Assets 2011: $5,107,751Liabilities 2011: $3,797,154Net Assets 2011: $1,310,5972011Assets 2012: $5,778,048Liabilities 2012: $4,578,988Net Assets 2012: $1,199,0602012Assets 2013: $6,576,189Liabilities 2013: $5,377,129Net Assets 2013: $1,199,0602013Assets 2014: $6,775,517Liabilities 2014: $6,016,999Net Assets 2014: $758,5182014Assets 2015: $7,106,128Liabilities 2015: $6,774,843Net Assets 2015: $331,2852015Assets 2016: $7,748,898Liabilities 2016: $7,429,653Net Assets 2016: $319,2452016Assets 2017: $8,126,580Liabilities 2017: $7,932,519Net Assets 2017: $194,0612017Assets 2018: $9,774,385Liabilities 2018: $8,941,525Net Assets 2018: $832,8602018Assets 2019: $8,332,118Liabilities 2019: $7,499,262Net Assets 2019: $832,8562019Assets 2020: $8,620,386Liabilities 2020: $7,669,059Net Assets 2020: $951,3272020Assets 2021: $8,754,066Liabilities 2021: $7,802,744Net Assets 2021: $951,3222021Assets 2022: $10,527,032Liabilities 2022: $9,839,378Net Assets 2022: $687,6542022Assets 2023: $10,264,060Liabilities 2023: $10,131,693Net Assets 2023: $132,3672023Assets 2024: $11,471,548Liabilities 2024: $12,413,442Net Assets 2024: -$941,8942024Assets 2025: $16,015,107Liabilities 2025: $16,362,179Net Assets 2025: -$347,0722025

Highlighted filing

2024

Assets$11,471,548
Liabilities$12,413,442
Net Assets-$941,894

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$30M$20M$10M$0-$10MExpenses 2010: $8,241,7772010Revenue 2011: $8,245,214Expenses 2011: $8,245,214Net Income 2011: $02011Expenses 2012: $8,283,8802012Revenue 2013: $8,562,043Expenses 2013: $8,562,043Net Income 2013: $02013Revenue 2014: $8,953,364Expenses 2014: $9,393,906Net Income 2014: -$440,5422014Revenue 2015: $9,805,287Expenses 2015: $10,232,520Net Income 2015: -$427,2332015Revenue 2016: $10,613,481Expenses 2016: $10,613,481Net Income 2016: $02016Revenue 2017: $11,232,782Expenses 2017: $11,357,966Net Income 2017: -$125,1842017Revenue 2018: $12,203,512Expenses 2018: $11,564,713Net Income 2018: $638,7992018Revenue 2019: $13,508,907Expenses 2019: $13,508,911Net Income 2019: -$42019Revenue 2020: $14,034,927Expenses 2020: $13,916,456Net Income 2020: $118,4712020Revenue 2021: $15,177,939Expenses 2021: $15,177,944Net Income 2021: -$52021Revenue 2022: $16,166,513Expenses 2022: $16,430,181Net Income 2022: -$263,6682022Revenue 2023: $17,525,534Expenses 2023: $18,080,821Net Income 2023: -$555,2872023Revenue 2024: $18,434,108Expenses 2024: $19,508,369Net Income 2024: -$1,074,2612024Revenue 2025: $21,575,540Expenses 2025: $20,980,718Net Income 2025: $594,8222025

Highlighted filing

2024

Revenue$18,434,108
Expenses$19,508,369
Net Income-$1,074,261
Jump To
Filing Snapshot
Filing Period
Apr 1, 2023 to Mar 31, 2024
Signed
Mar 2, 2025
Return Version
2023v6.0
Gross Receipts
$18,434,108
Mission and Program Overview

Mission

The entity is organized for exempt charitable, educational, and scientific purposes, including the provision of general operational services to the entities of the westminster retirement communities, inc. (wrc) and presbyterian retirement communities, inc. (prc). All of the entities of wrc and prc are exempt under irc section 501(c)(3). The organization provides certain financial and operational management services to the entities of wrc and prc.

Balance Sheet Detail
LineBeginningEndChange
Assets
Receivables From Officers Etc$6,985,352$7,146,349▲ $160,997
Cash and Non-Interest-Bearing Accounts$1,951,816$1,038,930▼ $912,886
Prepaid Expenses and Deferred Charges$406,292$379,641▼ $26,651
Accounts Receivable$311,525$154,658▼ $156,867
Investments Other Securities$93,592--
Inventories for Sale or Use$44,790$28,175▼ $16,615
Total Assets$10,264,060$11,471,548▲ $1,207,488
Other Assets Total$470,693$2,723,795▲ $2,253,102
Liabilities
Other Liabilities$7,575,446$9,416,282▲ $1,840,836
Accounts Payable and Accrued Expenses$2,556,247$2,997,160▲ $440,913
Total Liabilities$10,131,693$12,413,442▲ $2,281,749
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$132,367$-941,894▼ $1,074,261
Total Net Assets Fund Balance$132,367$-941,894▼ $1,074,261
Total Liabilities and Net Assets / Fund Balance$10,264,060$11,471,548▲ $1,207,488

Asset Categories

AssetBook ValueDepreciationBasis
Other Assets Org$212,409--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Terence RogersCEO/presidenFT$791,826$44,437$836,263
Terence RogersCEO/president-$594,300$241,963$836,263
Henry T KeithCFO/treasur/FT$613,220$29,978$643,198
Henry T KeithCFO/treasur/exec VP-$483,066$160,132$643,198
Gary D HennisCOO/executivFT$564,179$28,188$592,367
Gary D HennisCOO/executive VP-$439,908$152,459$592,367
Mary M KleinChroFT$318,657$200,368$521,497
Raymond J PolaskiSenior VP OpFT$407,746$25,439$433,185
Raymond J PolaskiSenior VP Operations-$301,084$134,150$433,185
Dominick DesarroVP PharmacyFT$358,419$28,375$386,794
Dominick DesarroVP Pharmacy Services-$250,125$133,538$386,794
Janet R HerronVice PresideFT$350,561$23,084$373,645
Janet R HerronVice President-$232,392$140,276$373,645
Christian WickbergVP of ConstrFT$311,371$22,710$334,081
Christian WickbergVP of Construction-$220,203$101,795$334,081
Laurie MckayControllerFT$138,663$45,812$167,861

Board Members and Trustees

Highest Paid Contractors

ContractorServicesLocationCompensation
Shi International CorpIt Services290 DAVIDSON AVENUE, Somerset, NJ 08873$436,887
Fugleberg Koch PllcArchitecture2555 TEMPLE TRAIL, Winter Park, FL 32789$299,574
Moore Stephens Lovelace PaCPA Firm255 S ORANGE AVE STE 600, Orlando, FL 32801$200,269
Think Construction Services LLCConstruction4685 118TH AVE N, Clearwater, FL 33762$196,386
Canopy Advertising LLCMarketing4929 MONROE ROAD, Charlotte, NC 28205$179,375
Revenue and Support

Revenue Composition

Contributions and Grants
$289,610
Program Service Revenue
$17,983,501
Investment Income
$0
Other Revenue
$160,997
All Other Contributions
$289,610
Change in Net Assets
$-1,074,261
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$15,795,923
Other Expenses$3,712,446
Total Fundraising Expense$1,773,984
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$8,760,093$1,250,777$1,068,149$11,079,019
Current Officers, Directors, Trustees, and Key Employees$1,638,179$233,901$199,749$2,071,829
Pension Plan Contributions$792,605$110,036$37,107$939,748
Other Employee Benefits$734,091$105,292$98,592$937,975
Payroll Taxes$592,200$85,474$89,678$767,352
Travel$333,780-$3,919$337,699
Conferences and Meetings$233,649$32,834$18,484$284,967
Occupancy$214,936$29,310-$244,246
All Other Expenses$205,613$17,065$7,536$230,214
Other Expenses$347,826$45,387$212,908$212,908
Insurance$178,373$24,324-$202,697
Fees for Services Legal$167,966$22,905-$190,871
Fees for Services Accounting$149,243$21,394$19,811$190,448
Office Expenses$59,169$8,284$4,083$71,536
Advertising$38,056-$12,580$50,636
Total Functional Expenses$15,631,084$2,103,301$1,773,984$19,508,369
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Officers, Directors, Trustees, and Key Employees$6,985,352$7,146,349▲ $160,997
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Affiliates$9,416,282
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 6

The sole member of the organization is westminster retirement communities, inc.

Form 990, Page 6, Part VI, Line 7A

Westminster retirement communities, inc. May elect one or more members of the board of directors.

Form 990, Page 6, Part VI, Line 7B

Westminster retirement communities, inc. Must approve dissolution of the organization, sale of substantial assets, new board members or replacement of the management company.

Form 990, Page 6, Part VI, Line 11B

The audit committee of the board of directors reviews the 990 before it is filed.

Form 990, Page 6, Part VI, Line 12C

The written conflict of interest policy is reviewed and signed annually by the board of directors, officers and employees. With a centralized accounts payable and payroll system, the management company monitors all payments and transactions with vendors. In addition, the organization has a toll-free compliance hotline that can be used by board members or staff to report any issues.

Form 990, Page 6, Part VI, Line 15A

SEE BELOW.

Form 990, Page 6, Part VI, Line 15B

The organization utilizes numerous salary surveys with like-kind organizations to determine the proper salary/wage amount for each employee.

Form 990, Page 6, Part VI, Line 19

The governing documents, conflict of interest policy and financial statements are made available to the public upon written request.

Form 990, Part VII

Average hours per week are shared between the related organizations of westminster retirement communities, inc. And presbyterian retirement communities, inc.

Filing and Contact Details

Filer

Filer Name
Westminster Services Inc
EIN
59-3614812
Phone
4078395050
Address
80 WEST LUCERNE CIRCLE, ORLANDO, FL 32801

Signing Officer

Name
Henry T Keith
Title
CFO/treasur/exec VP
Phone
4078395050
Signed
2025-03-02
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Henry T Keith
Formed
1999
Legal Domicile
Fl
Voting Board Members
16
Independent Board Members
13
Employees
188

Preparer

Firm
Hoskins Quiros Patel & Loid CPA LLC
Address
926 LAKE BALDWIN LN, ORLANDO, FL 32814
Preparer
Russell K Hoskins
Phone
4072773000
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

The entity is organized for exempt charitable, educational, and scientific purposes, including the provision of general operational services to the entities of the westminster retirement communities, inc. (wrc) and presbyterian retirement communities, inc. (prc). All of the entities of wrc and prc are exempt under irc section 501(c)(3). The organization provides certain financial and operational management services to the entities of wrc and prc.

Form 990

Bond obligations: the following tax-exempt bonds were issued for "the obligated group" listed below. Each member of the obligated group has recorded their portion of the bonds based on the expected use of the bond proceeds. All members of the obligated group are individually and collectively obligated under the terms of the bond. Westminster services, inc. Has not received any proceeds from the bond issues. Bond issues: issuer name date issued issue price 2014 orange county health facilities authority 7/02/14 49,158,980 2015 orange county health facilities authority 6/15/15 48,668,087 2020a st. Johns county industrial development auth 9/28/20 65,855,780 2023a orange county health facilities authority 5/03/23 151,234,814 obligated group members and employer identification numbers (ein): presbyterian retirement communities, inc. 59-0931267 westminster shores, inc. 59-0714826 suncoast manor retirement community, inc. 59-0991279 wesley manor, inc. 59-0872675 palm shores retirement community, inc. 58-3725912 westminster retirement communities foundation, inc. 23-7414048 westminster services, inc. 59-3614812 westminster pines, inc. 59-3725902

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IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16CONTROLLER
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IRS990/Form990PartVIISectionAGrp/TitleTxt18SENIOR VP OP
IRS990/Form990PartVIISectionAGrp/TitleTxt19VP PHARMACY
IRS990/Form990PartVIISectionAGrp/TitleTxt20VICE PRESIDE
IRS990/Form990PartVIISectionAGrp/TitleTxt21VP OF CONSTR
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Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$16.0$16.4$0.35$21.6$21.0$0.59
2024Detailed filing. Detailed filing data is available for this year.$11.5$12.4$0.94$18.4$19.5$1.07
2023Detailed filing. Detailed filing data is available for this year.$10.3$10.1$0.13$17.5$18.1$0.56
2022Detailed filing. Detailed filing data is available for this year.$10.5$9.84$0.69$16.2$16.4$0.26
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.75$7.80$0.95$15.2$15.2$0.00
2020Detailed filing. Detailed filing data is available for this year.$8.62$7.67$0.95$14.0$13.9$0.12
2019Detailed filing. Detailed filing data is available for this year.$8.33$7.50$0.83$13.5$13.5$0.00
2018Detailed filing. Detailed filing data is available for this year.$9.77$8.94$0.83$12.2$11.6$0.64
2017Detailed filing. Detailed filing data is available for this year.$8.13$7.93$0.19$11.2$11.4$0.13
2016Detailed filing. Detailed filing data is available for this year.$7.75$7.43$0.32$10.6$10.6$0.00
2015Detailed filing. Detailed filing data is available for this year.$7.11$6.77$0.33$9.81$10.2$0.43
2014Detailed filing. Detailed filing data is available for this year.$6.78$6.02$0.76$8.95$9.39$0.44
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.58$5.38$1.20$8.56$8.56$0.00
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.78$4.58$1.20$8.28
2011Summary only. Only limited summary data is available for this year.$5.11$3.80$1.31$8.25$8.25$0.00
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.90$3.59$1.31$8.24