Civic Intelligence

Better Business Bureau Inc

990 • Fiscal year 2021 • EIN 57-0789537

Jan 01, 2021 to Dec 31, 2021 • Filed on Feb 10, 2022

PO Box 8326Columbia, SC 29202

(803) 254-2525

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

80th percentile

0.40x

Higher debt load relative to assets than 80% of similar nonprofits.

2021 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2021

Liabilities / Revenue

78th percentile

0.50x

Higher debt load relative to revenue than 78% of similar nonprofits.

2021 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2021

Net Margin

63rd percentile

16%

Higher net margin than 63% of similar nonprofits.

2021 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2021

Top Officer Pay

33rd percentile

$85,575

Higher top officer pay than 33% of similar nonprofits.

Top officer pay equals 10.6% of source-year revenue.

2021 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2021

Asset Growth

76th percentile

25%

Faster asset growth than 76% of similar nonprofits.

2021 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2020 to 2021

Revenue Growth

50th percentile

9.6%

Faster revenue growth than 50% of similar nonprofits.

2021 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2020 to 2021

Assets

Up

$1,007,701

Up $201,855 (+25%) from 2020

Net Assets

Up

$607,249

Up $158,324 (+35%) from 2020

Liabilities

Up

$400,452

Up $43,531 (+12%) from 2020

Revenue

Up

$807,443

Up $70,621 (+9.6%) from 2020

Expenses

Up

$678,376

Up $35,519 (+5.5%) from 2020

Net Income

Up

$129,067

Up $35,102 (+37%) from 2020

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$1.5M$1.0M$500K$0-$500KAssets 2011: $180,472Liabilities 2011: $245,596Net Assets 2011: -$65,1242011Assets 2012: $250,053Liabilities 2012: $254,759Net Assets 2012: -$4,7062012Assets 2013: $313,814Liabilities 2013: $265,763Net Assets 2013: $48,0512013Assets 2014: $341,462Liabilities 2014: $284,342Net Assets 2014: $57,1202014Assets 2015: $407,523Liabilities 2015: $296,826Net Assets 2015: $110,6972015Assets 2016: $469,562Liabilities 2016: $293,561Net Assets 2016: $176,0012016Assets 2017: $469,850Liabilities 2017: $255,586Net Assets 2017: $214,2642017Assets 2018: $563,336Liabilities 2018: $329,073Net Assets 2018: $234,2632018Assets 2019: $657,889Liabilities 2019: $321,257Net Assets 2019: $336,6322019Assets 2020: $805,846Liabilities 2020: $356,921Net Assets 2020: $448,9252020Assets 2021: $1,007,701Liabilities 2021: $400,452Net Assets 2021: $607,2492021Assets 2022: $942,126Liabilities 2022: $359,970Net Assets 2022: $582,1562022Assets 2023: $1,206,964Liabilities 2023: $490,179Net Assets 2023: $716,7852023Assets 2024: $1,311,627Liabilities 2024: $532,605Net Assets 2024: $779,0222024

Highlighted filing

2021

Assets$1,007,701
Liabilities$400,452
Net Assets$607,249

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$1.0M$500K$0-$500KRevenue 2011: $567,966Expenses 2011: $484,004Net Income 2011: $83,9622011Revenue 2012: $546,094Expenses 2012: $485,676Net Income 2012: $60,4182012Revenue 2013: $569,999Expenses 2013: $517,242Net Income 2013: $52,7572013Revenue 2014: $566,127Expenses 2014: $557,058Net Income 2014: $9,0692014Revenue 2015: $638,757Expenses 2015: $585,180Net Income 2015: $53,5772015Revenue 2016: $671,207Expenses 2016: $605,903Net Income 2016: $65,3042016Revenue 2017: $640,627Expenses 2017: $602,364Net Income 2017: $38,2632017Revenue 2018: $703,382Expenses 2018: $683,383Net Income 2018: $19,9992018Revenue 2019: $760,669Expenses 2019: $666,357Net Income 2019: $94,3122019Revenue 2020: $736,822Expenses 2020: $642,857Net Income 2020: $93,9652020Revenue 2021: $807,443Expenses 2021: $678,376Net Income 2021: $129,0672021Revenue 2022: $717,329Expenses 2022: $677,718Net Income 2022: $39,6112022Revenue 2023: $776,010Expenses 2023: $740,275Net Income 2023: $35,7352023Revenue 2024: $719,529Expenses 2024: $740,820Net Income 2024: -$21,2912024

Highlighted filing

2021

Revenue$807,443
Expenses$678,376
Net Income$129,067
Jump To
Filing Snapshot
Filing Period
Jan 1, 2021 to Dec 31, 2021
Signed
Feb 10, 2022
Return Version
2021v4.1
Gross Receipts
$846,238
Mission and Program Overview

Mission

The Bureau is a public service agency devoted to protecting the consuming public. The Bureau serves 15 counties in South Carolina and is funded by membership dues.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$534,308$681,586▲ $147,278
Cash and Non-Interest-Bearing Accounts$146,071$170,448▲ $24,377
Savings and Temporary Cash Investments$85,559$55,757▼ $29,802
Accounts Receivable$16,255$16,375▲ $120
Land, Buildings, and Equipment, Net$3,505$5,084▲ $1,579
Prepaid Expenses and Deferred Charges$5,313$2,779▼ $2,534
Total Assets$805,846$1,007,701▲ $201,855
Other Assets Total$14,835$75,672▲ $60,837
Liabilities
Deferred Revenue$319,373$302,937▼ $16,436
Other Liabilities-$75,672-
Accounts Payable and Accrued Expenses$37,548$21,843▼ $15,705
Total Liabilities$356,921$400,452▲ $43,531
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$448,925$607,249▲ $158,324
Total Net Assets Fund Balance$448,925$607,249▲ $158,324
Total Liabilities and Net Assets / Fund Balance$805,846$1,007,701▲ $201,855

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$5,084$14,424$19,508
Other Assets Org$75,672--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Christopher M HadleyPresidentFT$81,500$4,075$85,575

Board Members and Trustees

NameTitle
Karan SorensenChair
Stuart BurginPast chairman
Marlo KanipeVice chair
Chris MorrisonDirector
Gwendolyn RiversDirector
Harris EckstromDirector
Matt ThompsonDirector
Tom MooreDirector
Tom MosesDirector
Gavin GreenSecretary
Edgar AlewineTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$780,603
Investment Income
$26,840
Other Revenue
$0
Change in Net Assets
$129,067

Audited Revenue Reconciliation

Revenue per Audited Statements
$798,822
Revenue Not Reported on Financial Statements
$8,621
Revenue Not Reported on Form 990
$29,257
Total Revenue per Audited Statements
$828,079
Total Revenue per Form 990
$807,443
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$365,059
Other Expenses$313,317
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$249,228--$249,228
Current Officers, Directors, Trustees, and Key Employees$81,168--$81,168
Occupancy$51,043--$51,043
Information Technology$35,664--$35,664
Advertising$30,144--$30,144
Payroll Taxes$25,447--$25,447
Conferences and Meetings$17,025--$17,025
Office Expenses$11,803--$11,803
Fees for Services Accounting$11,609--$11,609
Pension Plan Contributions$9,216--$9,216
Fees for Service Investment Mgmnt Fees$8,621--$8,621
Insurance$2,510--$2,510
Depreciation Depletion$1,652--$1,652
Other Expenses$638--$638
Total Functional Expenses$678,376$0$0$678,376

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$678,376
Expenses per Audited Statements$669,755
Total Expenses per Audited Statements$669,755
Expenses Not Reported on Financial Statements$8,621
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Future lease obligation$75,672
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990 governing body review Part VI line 11

Return reviewed by president and treasurer and copy given to all board members prior to filing return with the IRS

Conflict of interest policy compliance Part VI line 12C

Board performs annual review of potential conflict on interest by board members

CEO executive director top management comp Part VI line 15A

Presidents compensation reviewed by board executive committee on a annual basis

Other officer or key employee compensation Part VI line 15B

President is only paid officer or key employee

Form 990 availability to public Part VI line 18

990 made available to public upon request

Governing documents etc available to public Part VI line 19

Governing documents made available to the public upon request

Filing and Contact Details

Filer

Filer Name
Better Business Bureau Inc
EIN
57-0789537
Address
PO Box 8326, Columbia, SC 29202

Signing Officer

Name
Christopher J Hadley
Title
President
Phone
8032542525
Signed
2022-02-10
Discuss with paid preparer
Yes

Organization Details

Formed
1985
Legal Domicile
Sc
Voting Board Members
11
Independent Board Members
11
Employees
8

Preparer

Firm
Theodore H Reading II CPA PA
Address
38 Huntwick Court, Columbia, SC 29206
Preparer
Theodore H Reading II
Phone
8037827172
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IRS990/OtherExpensesGrp/ProgramServicesAmt239312
IRS990/OtherExpensesGrp/ProgramServicesAmt3638
IRS990/OtherExpensesGrp/TotalAmt0100853
IRS990/OtherExpensesGrp/TotalAmt12443
IRS990/OtherExpensesGrp/TotalAmt239312
IRS990/OtherExpensesGrp/TotalAmt3638
IRS990/OtherLiabilitiesGrp/EOYAmt075672
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt0249228
IRS990/OtherSalariesAndWagesGrp/TotalAmt0249228
IRS990/PartialLiquidationInd0false
IRS990/PayrollTaxesGrp/ProgramServicesAmt025447
IRS990/PayrollTaxesGrp/TotalAmt025447
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt09216
IRS990/PensionPlanContributionsGrp/TotalAmt09216
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt05313
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt02779
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/BusinessCd0900099
IRS990/ProgramServiceRevenueGrp/BusinessCd1541100
IRS990/ProgramServiceRevenueGrp/Desc0Membership dues & fees
IRS990/ProgramServiceRevenueGrp/Desc1Arbitration fees
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt0779978
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt1625
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt0779978
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt1625
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYInvestmentIncomeAmt05755
IRS990/PYOtherExpensesAmt0289176
IRS990/PYProgramServiceRevenueAmt0731067
IRS990/PYRevenuesLessExpensesAmt093965
IRS990/PYSalariesCompEmpBnftPaidAmt0353681
IRS990/PYTotalExpensesAmt0642857
IRS990/PYTotalRevenueAmt0736822
IRS990/ReconcilationRevenueExpnssAmt0129067
IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0false
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/ReportInvestmentsOtherSecInd0false
IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0true
IRS990/ReportOtherLiabilitiesInd0true
IRS990/ReportProgramRelatedInvstInd0false
IRS990/SavingsAndTempCashInvstGrp/BOYAmt085559
IRS990/SavingsAndTempCashInvstGrp/EOYAmt055757
IRS990/ScheduleBRequiredInd0false
IRS990ScheduleD/EquipmentGrp/BookValueAmt05084
IRS990ScheduleD/EquipmentGrp/DepreciationAmt014424
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt019508
IRS990ScheduleD/ExpensesNotRptFinclStmtAmt08621
IRS990ScheduleD/ExpensesSubtotalAmt0669755
IRS990ScheduleD/InvestmentExpensesNotIncld2Amt08621
IRS990ScheduleD/InvestmentExpensesNotIncldAmt08621
IRS990ScheduleD/NetUnrealizedGainsInvstAmt029257
IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt075672
IRS990ScheduleD/OtherAssetsOrgGrp/Desc0Right of use asset lease
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt075672
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0Future lease obligation
IRS990ScheduleD/RevenueNotReportedAmt029257
IRS990ScheduleD/RevenueNotReportedFinclStmtAmt08621
IRS990ScheduleD/RevenueSubtotalAmt0798822
IRS990ScheduleD/TotalBookValueLandBuildingsAmt05084
IRS990ScheduleD/TotalBookValueOtherAssetsAmt075672
IRS990ScheduleD/TotalExpensesPerForm990Amt0678376
IRS990ScheduleD/TotalLiabilityAmt075672
IRS990ScheduleD/TotalRevenuePerForm990Amt0807443
IRS990ScheduleD/TotalRevEtcAuditedFinclStmtAmt0828079
IRS990ScheduleD/TotExpnsEtcAuditedFinclStmtAmt0669755
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0Return reviewed by president and treasurer and copy given to all board members prior to filing return with the IRS
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1Board performs annual review of potential conflict on interest by board members
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2Presidents compensation reviewed by board executive committee on a annual basis
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3President is only paid officer or key employee
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4990 made available to public upon request
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5Governing documents made available to the public upon request
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Form 990 governing body review Part VI line 11
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Conflict of interest policy compliance Part VI line 12c
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2CEO executive director top management comp Part VI line 15a
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3Other officer or key employee compensation Part VI line 15b
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4Form 990 availability to public Part VI line 18
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5Governing documents etc available to public Part VI line 19
IRS990/SchoolOperatingInd0false
IRS990/SignificantChangeInd0false
IRS990/SignificantNewProgramSrvcInd0false
IRS990/SubjectToExcsTaxNetInvstIncInd0false
IRS990/SubjectToProxyTaxInd0false
IRS990/SubjToTaxRmnrtnExPrchtPymtInd0false
IRS990/TaxablePartyNotificationInd0false
IRS990/TaxExemptBondsInd0false
IRS990/TerminateOperationsInd0false
IRS990/TotalAssetsBOYAmt0805846
IRS990/TotalAssetsEOYAmt01007701
IRS990/TotalAssetsGrp/BOYAmt0805846
IRS990/TotalAssetsGrp/EOYAmt01007701
IRS990/TotalCompGreaterThan150KInd0false
IRS990/TotalEmployeeCnt08
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt00
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt0678376
IRS990/TotalFunctionalExpensesGrp/TotalAmt0678376
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt0356921
IRS990/TotalLiabilitiesEOYAmt0400452
IRS990/TotalLiabilitiesGrp/BOYAmt0356921
IRS990/TotalLiabilitiesGrp/EOYAmt0400452
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt0448925
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt0607249
IRS990/TotalOtherCompensationAmt04075
IRS990/TotalProgramServiceExpensesAmt0678376
IRS990/TotalProgramServiceRevenueAmt0780603
IRS990/TotalReportableCompFromOrgAmt081500
IRS990/TotalRevenueGrp/ExclusionAmt00
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt0807443
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt0807443
IRS990/TotalRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt0805846
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt01007701
IRS990/TotReportableCompRltdOrgAmt00
IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd0false
IRS990/UponRequestInd0X
IRS990/VotingMembersGoverningBodyCnt011
IRS990/VotingMembersIndependentCnt011
IRS990/WebsiteAddressTxt0WWW.BBB.org
IRS990/WhistleblowerPolicyInd0true
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/AuthenticationAssuranceLevelCd0AAL2
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/IdentityAssuranceLevelCd0IAL1
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/OOBSecurityVerificationCd000
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/TrustedCustomerCd00
ReturnHeader/BuildTS02022-09-23 18:48:47Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd0true
ReturnHeader/BusinessOfficerGrp/PersonNm0Christopher J Hadley
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0President
ReturnHeader/BusinessOfficerGrp/PhoneNum08032542525
ReturnHeader/BusinessOfficerGrp/SignatureDt02022-02-10
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0Better Business Bureau Inc
ReturnHeader/Filer/BusinessNameControlTxt0BETT
ReturnHeader/Filer/EIN0570789537
ReturnHeader/Filer/USAddress/AddressLine1Txt0PO Box 8326
ReturnHeader/Filer/USAddress/CityNm0Columbia
ReturnHeader/Filer/USAddress/StateAbbreviationCd0SC
ReturnHeader/Filer/USAddress/ZIPCd029202
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0570903040
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0Theodore H Reading II CPA PA
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt038 Huntwick Court
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0Columbia
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0SC
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd029206
ReturnHeader/PreparerPersonGrp/PhoneNum08037827172

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1.31$0.53$0.78$0.72$0.74$0.02
2023Detailed filing. Detailed filing data is available for this year.$1.21$0.49$0.72$0.78$0.74$0.04
2022Detailed filing. Detailed filing data is available for this year.$0.94$0.36$0.58$0.72$0.68$0.04
2021Detailed filing. Detailed filing data is available for this year.$1.01$0.40$0.61$0.81$0.68$0.13
2020Detailed filing. Detailed filing data is available for this year.$0.81$0.36$0.45$0.74$0.64$0.09
2019Detailed filing. Detailed filing data is available for this year.$0.66$0.32$0.34$0.76$0.67$0.09
2018Detailed filing. Detailed filing data is available for this year.$0.56$0.33$0.23$0.70$0.68$0.02
2017Detailed filing. Detailed filing data is available for this year.$0.47$0.26$0.21$0.64$0.60$0.04
2016Detailed filing. Detailed filing data is available for this year.$0.47$0.29$0.18$0.67$0.61$0.07
2015Detailed filing. Detailed filing data is available for this year.$0.41$0.30$0.11$0.64$0.59$0.05
2014Detailed filing. Detailed filing data is available for this year.$0.34$0.28$0.06$0.57$0.56$0.01
2013Summary only. Only limited summary data is available for this year.$0.31$0.27$0.05$0.57$0.52$0.05
2012Summary only. Only limited summary data is available for this year.$0.25$0.25$0.00$0.55$0.49$0.06
2011Summary only. Only limited summary data is available for this year.$0.18$0.25$0.07$0.57$0.48$0.08