Civic Intelligence

Better Business Bureau Inc

990 • Fiscal year 2019 • EIN 57-0789537

Jan 01, 2019 to Dec 31, 2019 • Filed on Feb 03, 2020

Organization ProfileWWW.BBB.org

View Organization Page

PO Box 8326Columbia, SC 29202

(803) 254-2525

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

88th percentile

0.49x

Higher debt load relative to assets than 88% of similar nonprofits.

2019 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2019

Liabilities / Revenue

87th percentile

0.42x

Higher debt load relative to revenue than 87% of similar nonprofits.

2019 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2019

Net Margin

74th percentile

12%

Higher net margin than 74% of similar nonprofits.

2019 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2019

Top Officer Pay

59th percentile

$77,675

Higher top officer pay than 59% of similar nonprofits.

Top officer pay equals 10.2% of source-year revenue.

2019 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2019

Asset Growth

75th percentile

17%

Faster asset growth than 75% of similar nonprofits.

2019 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2018 to 2019

Revenue Growth

64th percentile

8.1%

Faster revenue growth than 64% of similar nonprofits.

2019 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2018 to 2019

Balance Sheet
Liabilities / Assets88th percentile

Assets

Up

$657,889

Up $94,553 (+17%) from 2018

Net Assets

Up

$336,632

Up $102,369 (+44%) from 2018

Liabilities

Down

$321,257

Down $7,816 (-2.4%) from 2018

Revenue And Expenses
Liabilities / Revenue87th percentileNet Margin74th percentile

Revenue

Up

$760,669

Up $57,287 (+8.1%) from 2018

Expenses

Down

$666,357

Down $17,026 (-2.5%) from 2018

Net Income

Up

$94,312

Up $74,313 (+372%) from 2018

Historical Trend

Balance Sheet Trend

Asset Growth75th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$1.5M$1.0M$500K$0-$500KAssets 2011: $180,472Liabilities 2011: $245,596Net Assets 2011: -$65,1242011Assets 2012: $250,053Liabilities 2012: $254,759Net Assets 2012: -$4,7062012Assets 2013: $313,814Liabilities 2013: $265,763Net Assets 2013: $48,0512013Assets 2014: $341,462Liabilities 2014: $284,342Net Assets 2014: $57,1202014Assets 2015: $407,523Liabilities 2015: $296,826Net Assets 2015: $110,6972015Assets 2016: $469,562Liabilities 2016: $293,561Net Assets 2016: $176,0012016Assets 2017: $469,850Liabilities 2017: $255,586Net Assets 2017: $214,2642017Assets 2018: $563,336Liabilities 2018: $329,073Net Assets 2018: $234,2632018Assets 2019: $657,889Liabilities 2019: $321,257Net Assets 2019: $336,6322019Assets 2020: $805,846Liabilities 2020: $356,921Net Assets 2020: $448,9252020Assets 2021: $1,007,701Liabilities 2021: $400,452Net Assets 2021: $607,2492021Assets 2022: $942,126Liabilities 2022: $359,970Net Assets 2022: $582,1562022Assets 2023: $1,206,964Liabilities 2023: $490,179Net Assets 2023: $716,7852023Assets 2024: $1,311,627Liabilities 2024: $532,605Net Assets 2024: $779,0222024

Highlighted filing

2019

Assets$657,889
Liabilities$321,257
Net Assets$336,632
Open 2019 Filing

Operations Trend

Revenue Growth64th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$1.0M$500K$0-$500KRevenue 2011: $567,966Expenses 2011: $484,004Net Income 2011: $83,9622011Revenue 2012: $546,094Expenses 2012: $485,676Net Income 2012: $60,4182012Revenue 2013: $569,999Expenses 2013: $517,242Net Income 2013: $52,7572013Revenue 2014: $566,127Expenses 2014: $557,058Net Income 2014: $9,0692014Revenue 2015: $638,757Expenses 2015: $585,180Net Income 2015: $53,5772015Revenue 2016: $671,207Expenses 2016: $605,903Net Income 2016: $65,3042016Revenue 2017: $640,627Expenses 2017: $602,364Net Income 2017: $38,2632017Revenue 2018: $703,382Expenses 2018: $683,383Net Income 2018: $19,9992018Revenue 2019: $760,669Expenses 2019: $666,357Net Income 2019: $94,3122019Revenue 2020: $736,822Expenses 2020: $642,857Net Income 2020: $93,9652020Revenue 2021: $807,443Expenses 2021: $678,376Net Income 2021: $129,0672021Revenue 2022: $717,329Expenses 2022: $677,718Net Income 2022: $39,6112022Revenue 2023: $776,010Expenses 2023: $740,275Net Income 2023: $35,7352023Revenue 2024: $719,529Expenses 2024: $740,820Net Income 2024: -$21,2912024

Highlighted filing

2019

Revenue$760,669
Expenses$666,357
Net Income$94,312
Open 2019 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2019 to Dec 31, 2019
Signed
Feb 3, 2020
Return Version
2019v5.0
Gross Receipts
$760,669
Mission and Program Overview

Mission

The Bureau is a public service agency devoted to protecting the consuming public. The Bureau serves 15 counties in South Carolina and is funded by membership dues.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$400,865$357,743▼ $43,122
Cash and Non-Interest-Bearing Accounts$137,400$226,528▲ $89,128
Investments in Publicly Traded Securities-$57,121-
Accounts Receivable$14,615$7,734▼ $6,881
Prepaid Expenses and Deferred Charges$6,128$5,994▼ $134
Land, Buildings, and Equipment, Net$4,328$2,769▼ $1,559
Total Assets$563,336$657,889▲ $94,553
Liabilities
Deferred Revenue$293,674$297,643▲ $3,969
Accounts Payable and Accrued Expenses$35,399$23,614▼ $11,785
Total Liabilities$329,073$321,257▼ $7,816
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$234,263$336,632▲ $102,369
Total Net Assets Fund Balance$234,263$336,632▲ $102,369
Total Liabilities and Net Assets / Fund Balance$563,336$657,889▲ $94,553

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$2,769$16,365$19,134
Compensation and Service Providers
Top Officer Pay59th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Christopher M HadleyPresidentFT$73,500$4,175$77,675

Board Members and Trustees

NameTitle
Brandon CrutchfieldChairman
Stuart BurginVice chairman
Chris MorrisonDirector
David ClarkDirector
Edgar AlewineDirector
Gavin GreenDirector
Harris EckstromDirector
John AndersonDirector
Jordan StallingsDirector
Marlo KanipeDirector
Todd KaminerDirector
Anne ShiversSecretary
Karan SorensenTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$753,256
Investment Income
$7,413
Other Revenue
$0
Change in Net Assets
$94,312

Audited Revenue Reconciliation

Revenue per Audited Statements
$760,669
Revenue Not Reported on Form 990
$8,057
Total Revenue per Audited Statements
$768,726
Total Revenue per Form 990
$760,669
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$352,377
Other Expenses$313,980
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$244,348--$244,348
Current Officers, Directors, Trustees, and Key Employees$73,500--$73,500
Occupancy$47,008--$47,008
Information Technology$39,148--$39,148
Conferences and Meetings$27,084--$27,084
Advertising$26,776--$26,776
Payroll Taxes$25,352--$25,352
Office Expenses$13,982--$13,982
Fees for Services Accounting$12,133--$12,133
Pension Plan Contributions$9,177--$9,177
Insurance$4,086--$4,086
Depreciation Depletion$1,559--$1,559
Other Expenses$1,017--$1,017
Total Functional Expenses$666,357$0$0$666,357

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$666,357
Total Expenses per Audited Statements$666,357
Total Expenses per Form 990$666,357
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990 governing body review Part VI line 11

“Return reviewed by president and treasurer and copy given to all board members prior to filing return with the IRS”

Conflict of interest policy compliance Part VI line 12C

“Board performs annual review of potential conflict on interest by board members”

CEO executive director top management comp Part VI line 15A

“Presidents compensation reviewed by board executive committee on a annual basis”

Other officer or key employee compensation Part VI line 15B

“President is only paid officer or key employee”

Form 990 availability to public Part VI line 18

“990 made available to public upon request”

Governing documents etc available to public Part VI line 19

“Governing documents made available to the public upon request”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau Inc
EIN
57-0789537
Address
PO Box 8326, Columbia, SC 29202

Signing Officer

Name
Christopher M Hadley
Title
President
Phone
8032542525
Signed
2020-02-03
Discuss with paid preparer
Yes

Organization Details

Formed
1985
Legal Domicile
Sc
Voting Board Members
13
Independent Board Members
13
Employees
7

Preparer

Firm
Theodore H Reading II CPA PA
Address
38 Huntwick Court, Columbia, SC 29206
Preparer
Theodore H Reading II
Phone
8037827172
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IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherExpensesGrp/Desc0Marketing
IRS990/OtherExpensesGrp/Desc1Bank charges
IRS990/OtherExpensesGrp/Desc2Dues and subscriptions
IRS990/OtherExpensesGrp/Desc3Miscellaneous
IRS990/OtherExpensesGrp/ProgramServicesAmt098834
IRS990/OtherExpensesGrp/ProgramServicesAmt13281
IRS990/OtherExpensesGrp/ProgramServicesAmt239072
IRS990/OtherExpensesGrp/ProgramServicesAmt31017
IRS990/OtherExpensesGrp/TotalAmt098834
IRS990/OtherExpensesGrp/TotalAmt13281
IRS990/OtherExpensesGrp/TotalAmt239072
IRS990/OtherExpensesGrp/TotalAmt31017
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt0244348
IRS990/OtherSalariesAndWagesGrp/TotalAmt0244348
IRS990/PartialLiquidationInd0false
IRS990/PayrollTaxesGrp/ProgramServicesAmt025352
IRS990/PayrollTaxesGrp/TotalAmt025352
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt09177
IRS990/PensionPlanContributionsGrp/TotalAmt09177
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt06128
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt05994
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/BusinessCd0900099
IRS990/ProgramServiceRevenueGrp/BusinessCd1541100
IRS990/ProgramServiceRevenueGrp/Desc0Membership dues & fees
IRS990/ProgramServiceRevenueGrp/Desc1Arbitration fees
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt0749861
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt13395
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt0749861
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt13395
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYInvestmentIncomeAmt0363
IRS990/PYOtherExpensesAmt0321189
IRS990/PYProgramServiceRevenueAmt0703019
IRS990/PYRevenuesLessExpensesAmt019999
IRS990/PYSalariesCompEmpBnftPaidAmt0362194
IRS990/PYTotalExpensesAmt0683383
IRS990/PYTotalRevenueAmt0703382
IRS990/ReconcilationRevenueExpnssAmt094312
IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0false
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/ReportInvestmentsOtherSecInd0false
IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0false
IRS990/ReportOtherLiabilitiesInd0false
IRS990/ReportProgramRelatedInvstInd0false
IRS990/SavingsAndTempCashInvstGrp/BOYAmt0400865
IRS990/SavingsAndTempCashInvstGrp/EOYAmt0357743
IRS990/ScheduleBRequiredInd0false
IRS990ScheduleD/EquipmentGrp/BookValueAmt02769
IRS990ScheduleD/EquipmentGrp/DepreciationAmt016365
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt019134
IRS990ScheduleD/ExpensesSubtotalAmt0666357
IRS990ScheduleD/NetUnrealizedGainsInvstAmt08057
IRS990ScheduleD/RevenueNotReportedAmt08057
IRS990ScheduleD/RevenueSubtotalAmt0760669
IRS990ScheduleD/TotalBookValueLandBuildingsAmt02769
IRS990ScheduleD/TotalExpensesPerForm990Amt0666357
IRS990ScheduleD/TotalRevenuePerForm990Amt0760669
IRS990ScheduleD/TotalRevEtcAuditedFinclStmtAmt0768726
IRS990ScheduleD/TotExpnsEtcAuditedFinclStmtAmt0666357
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0Return reviewed by president and treasurer and copy given to all board members prior to filing return with the IRS
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1Board performs annual review of potential conflict on interest by board members
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2Presidents compensation reviewed by board executive committee on a annual basis
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3President is only paid officer or key employee
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4990 made available to public upon request
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5Governing documents made available to the public upon request
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Form 990 governing body review Part VI line 11
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Conflict of interest policy compliance Part VI line 12c
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2CEO executive director top management comp Part VI line 15a
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3Other officer or key employee compensation Part VI line 15b
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4Form 990 availability to public Part VI line 18
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5Governing documents etc available to public Part VI line 19
IRS990/SchoolOperatingInd0false
IRS990/SignificantChangeInd0false
IRS990/SignificantNewProgramSrvcInd0false
IRS990/SubjectToExcsTaxNetInvstIncInd0false
IRS990/SubjectToProxyTaxInd0false
IRS990/SubjToTaxRmnrtnExPrchtPymtInd0false
IRS990/TaxablePartyNotificationInd0false
IRS990/TaxExemptBondsInd0false
IRS990/TerminateOperationsInd0false
IRS990/TotalAssetsBOYAmt0563336
IRS990/TotalAssetsEOYAmt0657889
IRS990/TotalAssetsGrp/BOYAmt0563336
IRS990/TotalAssetsGrp/EOYAmt0657889
IRS990/TotalCompGreaterThan150KInd0false
IRS990/TotalEmployeeCnt07
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt00
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt0666357
IRS990/TotalFunctionalExpensesGrp/TotalAmt0666357
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt0329073
IRS990/TotalLiabilitiesEOYAmt0321257
IRS990/TotalLiabilitiesGrp/BOYAmt0329073
IRS990/TotalLiabilitiesGrp/EOYAmt0321257
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt0234263
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt0336632
IRS990/TotalOtherCompensationAmt04175
IRS990/TotalProgramServiceExpensesAmt0666357
IRS990/TotalProgramServiceRevenueAmt0753256
IRS990/TotalReportableCompFromOrgAmt073500
IRS990/TotalRevenueGrp/ExclusionAmt00
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt0760669
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt0760669
IRS990/TotalRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt0563336
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt0657889
IRS990/TotReportableCompRltdOrgAmt00
IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd0false
IRS990/UponRequestInd0X
IRS990/VotingMembersGoverningBodyCnt013
IRS990/VotingMembersIndependentCnt013
IRS990/WebsiteAddressTxt0WWW.BBB.org
IRS990/WhistleblowerPolicyInd0true
ReturnHeader/BuildTS02020-11-19 02:30:22Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd0true
ReturnHeader/BusinessOfficerGrp/PersonNm0Christopher M Hadley
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0President
ReturnHeader/BusinessOfficerGrp/PhoneNum08032542525
ReturnHeader/BusinessOfficerGrp/SignatureDt02020-02-03
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0Better Business Bureau Inc
ReturnHeader/Filer/BusinessNameControlTxt0BETT
ReturnHeader/Filer/EIN0570789537
ReturnHeader/Filer/USAddress/AddressLine1Txt0PO Box 8326
ReturnHeader/Filer/USAddress/CityNm0Columbia
ReturnHeader/Filer/USAddress/StateAbbreviationCd0SC
ReturnHeader/Filer/USAddress/ZIPCd029202
ReturnHeader/FilingSecurityInformation/AtSubmissionCreationDeviceId0E6D89852072D64611C832EE63798DA46BA508B8A
ReturnHeader/FilingSecurityInformation/AtSubmissionFilingDeviceId0E6D89852072D64611C832EE63798DA46BA508B8A
ReturnHeader/FilingSecurityInformation/FederalOriginalSubmissionId05733152020051dt2ej03
ReturnHeader/FilingSecurityInformation/FederalOriginalSubmissionIdDt02020-02-20
ReturnHeader/FilingSecurityInformation/FilingLicenseTypeCd0P
ReturnHeader/FilingSecurityInformation/IPAddress/IPv4AddressTxt098.25.46.236
ReturnHeader/FilingSecurityInformation/IPDt02020-02-20
ReturnHeader/FilingSecurityInformation/IPTm010:06:52
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0570903040
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0Theodore H Reading II CPA PA
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt038 Huntwick Court
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0Columbia
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0SC
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd029206
ReturnHeader/PreparerPersonGrp/PhoneNum08037827172

Document Assets

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Filings

Displayed year

2019 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$657,889
Liabilities
$321,257
Net assets
$336,632
Revenue
$760,669
Expenses
$666,357
Net income
$94,312
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1.31$0.53$0.78$0.72$0.74$0.02
2023Detailed filing. Detailed filing data is available for this year.$1.21$0.49$0.72$0.78$0.74$0.04
2022Detailed filing. Detailed filing data is available for this year.$0.94$0.36$0.58$0.72$0.68$0.04
2021Detailed filing. Detailed filing data is available for this year.$1.01$0.40$0.61$0.81$0.68$0.13
2020Detailed filing. Detailed filing data is available for this year.$0.81$0.36$0.45$0.74$0.64$0.09
2019Detailed filing. Detailed filing data is available for this year.$0.66$0.32$0.34$0.76$0.67$0.09
2018Detailed filing. Detailed filing data is available for this year.$0.56$0.33$0.23$0.70$0.68$0.02
2017Detailed filing. Detailed filing data is available for this year.$0.47$0.26$0.21$0.64$0.60$0.04
2016Detailed filing. Detailed filing data is available for this year.$0.47$0.29$0.18$0.67$0.61$0.07
2015Detailed filing. Detailed filing data is available for this year.$0.41$0.30$0.11$0.64$0.59$0.05
2014Detailed filing. Detailed filing data is available for this year.$0.34$0.28$0.06$0.57$0.56$0.01
2013Summary only. Only limited summary data is available for this year.$0.31$0.27$0.05$0.57$0.52$0.05
2012Summary only. Only limited summary data is available for this year.$0.25$0.25$0.00$0.55$0.49$0.06
2011Summary only. Only limited summary data is available for this year.$0.18$0.25$0.07$0.57$0.48$0.08