Civic Intelligence

Self-Help Credit Union

EIN 56-1382971 • 501(c)14 • Durham, NC

Profile

Our mission is to create ownership and economic opportunities for all, especially minorities, women, rural residents and low-wealth families. We provided loans to members at reasonable rates. Total loans originated were 5,886. We provided services and paid competitive rates of interest to members. Total members served 58,568.

Refreshing map…

301 W Main StreetDurham, NC 27701

www.self-help.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

7th percentile

0.87x

Higher debt load relative to assets than 7% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2024

Liabilities / Revenue

71st percentile

16.79x

Higher debt load relative to revenue than 71% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2024

Net Margin

95th percentile

24%

Higher net margin than 95% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2024

Top Officer Pay

1st percentile

$142,886

Higher top officer pay than 1% of similar nonprofits.

Top officer pay equals 0.1% of source-year revenue.

501(c)14 • $1B+ nonprofits • Source year 2024

Asset Growth

92nd percentile

12%

Faster asset growth than 92% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Annualized from 2023 to 2024

Revenue Growth

18th percentile

10%

Faster revenue growth than 18% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Annualized from 2023 to 2024

Assets

Up

$1,979,006,644

Up $219,316,781 (+12%) from 2023

Liabilities

Up

$1,716,112,628

Up $195,685,968 (+13%) from 2023

Net Assets

Up

$262,894,016

Up $23,630,813 (+9.9%) from 2023

Revenue

Up

$102,180,876

Up $9,333,885 (+10%) from 2023

Expenses

Up

$77,223,875

Up $14,127,611 (+22%) from 2023

Net Income

Down

$24,957,001

Down $4,793,726 (-16%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$2.0B$1.5B$1.0B$500M$0Assets 2010: $540,280,328Liabilities 2010: $490,335,746Net Assets 2010: $49,944,5822010Assets 2011: $564,926,667Liabilities 2011: $519,677,976Net Assets 2011: $45,248,6912011Assets 2012: $579,883,449Liabilities 2012: $529,471,058Net Assets 2012: $50,412,3912012Assets 2013: $645,697,982Liabilities 2013: $576,376,865Net Assets 2013: $69,321,1172013Assets 2014: $673,352,669Liabilities 2014: $596,244,853Net Assets 2014: $77,107,8162014Assets 2015: $714,921,461Liabilities 2015: $627,361,465Net Assets 2015: $87,559,9962015Assets 2016: $745,138,460Liabilities 2016: $645,685,637Net Assets 2016: $99,452,8232016Assets 2017: $894,630,122Liabilities 2017: $765,768,890Net Assets 2017: $128,861,2322017Assets 2018: $1,011,155,892Liabilities 2018: $858,919,445Net Assets 2018: $152,236,4472018Assets 2019: $1,100,074,054Liabilities 2019: $937,527,148Net Assets 2019: $162,546,9062019Assets 2020: $1,280,395,686Liabilities 2020: $1,101,659,479Net Assets 2020: $178,736,2072020Assets 2021: $1,341,389,804Liabilities 2021: $1,143,399,993Net Assets 2021: $197,989,8112021Assets 2022: $1,812,435,213Liabilities 2022: $1,564,642,091Net Assets 2022: $247,793,1222022Assets 2023: $1,759,689,863Liabilities 2023: $1,520,426,660Net Assets 2023: $239,263,2032023Assets 2024: $1,979,006,644Liabilities 2024: $1,716,112,628Net Assets 2024: $262,894,0162024

Highlighted filing

2024

Assets$1,979,006,644
Liabilities$1,716,112,628
Net Assets$262,894,016

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$150M$100M$50M$0Expenses 2010: $31,505,4482010Expenses 2011: $30,932,8932011Expenses 2012: $26,900,4792012Revenue 2013: $29,989,171Expenses 2013: $25,211,643Net Income 2013: $4,777,5282013Revenue 2014: $35,796,381Expenses 2014: $29,012,667Net Income 2014: $6,783,7142014Revenue 2015: $36,298,449Expenses 2015: $27,846,357Net Income 2015: $8,452,0922015Revenue 2016: $40,087,758Expenses 2016: $30,995,685Net Income 2016: $9,092,0732016Revenue 2017: $45,979,441Expenses 2017: $32,971,984Net Income 2017: $13,007,4572017Revenue 2018: $51,060,936Expenses 2018: $35,341,463Net Income 2018: $15,719,4732018Revenue 2019: $58,486,696Expenses 2019: $41,124,933Net Income 2019: $17,361,7632019Revenue 2020: $56,753,400Expenses 2020: $50,964,953Net Income 2020: $5,788,4472020Revenue 2021: $52,319,101Expenses 2021: $40,972,922Net Income 2021: $11,346,1792021Revenue 2022: $77,946,111Expenses 2022: $49,710,208Net Income 2022: $28,235,9032022Revenue 2023: $92,846,991Expenses 2023: $63,096,264Net Income 2023: $29,750,7272023Revenue 2024: $102,180,876Expenses 2024: $77,223,875Net Income 2024: $24,957,0012024

Highlighted filing

2024

Revenue$102,180,876
Expenses$77,223,875
Net Income$24,957,001

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$1,979$1,716$263$102$77.2$25.0
2023Summary only. Only limited summary data is available for this year.$1,760$1,520$239$92.8$63.1$29.8
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$1,812$1,565$248$77.9$49.7$28.2
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$1,341$1,143$198$52.3$41.0$11.3
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1,280$1,102$179$56.8$51.0$5.79
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1,100$938$163$58.5$41.1$17.4
2018Summary only. Only limited summary data is available for this year.$1,011$859$152$51.1$35.3$15.7
2017Summary only. Only limited summary data is available for this year.$895$766$129$46.0$33.0$13.0
2016Facts available. Structured filing facts are available, but richer extracted sections are limited.$745$646$99.5$40.1$31.0$9.09
2015Detailed filing. Detailed filing data is available for this year.$715$627$87.6$36.3$27.8$8.45
2014Detailed filing. Detailed filing data is available for this year.$673$596$77.1$35.8$29.0$6.78
2013Detailed filing. Detailed filing data is available for this year.$646$576$69.3$30.0$25.2$4.78
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$580$529$50.4$26.9
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$565$520$45.2$30.9
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$540$490$49.9$31.5
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 12, 2025
Return Version
2024v5.2
Gross Receipts
$102,180,876
Mission and Program Overview

Mission

Our mission is to create ownership and economic opportunities for all, especially people of color, women, rural residents,low-wealth families and communities. We provided loans to members at reasonable rates and pay competitive rates of interest to members.

Our mission is to create ownership and economic opportunities for all, especially people of color, women, rural residents,low-wealth families and communities. We provide loans to members at reasonable rates and pay competitive rates of interest to members.

Balance Sheet Detail
LineBeginningEndChange
Assets
Other Notes and Loans Receivable, Net$1,492,372,620$1,615,879,605▲ $123,506,985
Rtn Earn Endowment Incm Other Fnds$239,263,202$262,894,016▲ $23,630,814
Savings and Temporary Cash Investments$142,695,814$232,397,434▲ $89,701,620
Land, Buildings, and Equipment, Net$54,870,971$57,041,015▲ $2,170,044
Accounts Receivable$16,657,286$17,828,319▲ $1,171,033
Cash and Non-Interest-Bearing Accounts$6,554,197$8,539,119▲ $1,984,922
Investments in Publicly Traded Securities$10,565,422$8,538,874▼ $2,026,548
Investments Other Securities$1,421,300$1,383,700▼ $37,600
Prepaid Expenses and Deferred Charges$750,851$1,124,366▲ $373,515
Total Assets$1,759,689,863$1,979,006,644▲ $219,316,781
Other Assets Total$33,801,402$36,274,212▲ $2,472,810
Liabilities
Other Liabilities$1,237,342,832$1,433,490,676▲ $196,147,844
Unsecured Notes Loans Payable$243,000,000$243,000,000→ $0
Accounts Payable and Accrued Expenses$37,359,304$38,517,346▲ $1,158,042
Mortgage Notes Payable Secured by Investment Property$2,724,525$1,104,606▼ $1,619,919
Total Liabilities$1,520,426,661$1,716,112,628▲ $195,685,967
Net Assets / Fund Balance
Total Net Assets Fund Balance$239,263,202$262,894,016▲ $23,630,814
Total Liabilities and Net Assets / Fund Balance$1,759,689,863$1,979,006,644▲ $219,316,781

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$20,317,495$5,972,371$26,289,866
Other Land Buildings$18,975,566-$18,975,566
Land$14,703,514-$14,703,514
Equipment$2,950,417$4,910,494$7,860,911
Leasehold Improvements$94,023$113,342$207,365
Compensation and Service Providers

Employees

NameTitleFull / Part TimeOtherTotal
Randy ChambersPresident of SHCU-$142,886$142,886
Adam HerbageApplication Dev LeadFT$137,951$137,951
Martin EakesCEODirector-$136,788$136,788
Kerri J SmithRegional PresidentFT$133,136$133,136
Brandon ColemanAsst General CounselFT$131,988$131,988
Ronald WileyRegional DirectorFT$131,929$131,929
Sharon L CarlsonDirector Remote Prod ServicesFT$125,941$125,941
Cameron EaglesDirectorFT$119,623$119,623
Juan CoronelDirectorFT$89,398$89,398

Board Members and Trustees

NameTitle
Deborah McKettyChair
Thomas KingVice Chair
Annie LordDirector
Doris AsburyDirector
Ed FulbrightDirector
Ivan ParraDirector
Jackie MondoraDirector
Jose OlivaDirector
LaTorrie GeerDirector
Laura Pichardo-CruzDirector
Natalie WilliamsDirector
Tessa PetitDirector
Scott MisnerSecretary
F David KearnsTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Synergy Development Partners LLCConstruction Servi55 Ivan Allen Jr Blvd Suite 8, Atlanta, GA 30308$989,377
Coxschepp Constructions LLCConstruction Servi2410 Dunavant Street, Charlotte, NC 28203$252,485
Nationwide Property & Appraisal SerAppraisalValuatio1103 Laurel Oak Road Suite 160, Voorhees, NJ 08043$142,985
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$93,764,916
Investment Income
$8,415,960
Other Revenue
$0
Change in Net Assets
$24,957,001

Audited Revenue Reconciliation

Revenue per Audited Statements
$102,180,876
Total Revenue per Audited Statements
$102,180,876
Total Revenue per Form 990
$102,180,876
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$77,223,875
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Salaries, Compensation, and Employee Benefits$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Interest---$29,651,251
Office Expenses---$4,051,330
Occupancy---$3,157,295
All Other Expenses---$2,897,310
Other Expenses$2,302,859--$2,302,859
Depreciation Depletion---$1,956,513
Information Technology---$1,450,072
Travel---$603,425
Advertising---$516,981
Insurance---$189,227
Fees for Services Accounting---$89,515
Conferences and Meetings---$81,224
Fees for Services Legal---$-19,046
Total Functional Expenses$0$0$0$77,223,875

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$77,223,875
Total Expenses per Audited Statements$77,223,875
Total Expenses per Form 990$77,223,875
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Member Money Market Shares$793,162,000
Member Share Certificates and IRAs$330,396,952
Member Shares and Share Drafts$308,288,527
Right of Use Lease Liability$1,643,197
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Members or stockholder classes and rights Part VI line 6

The organization is a member-owned credit union. Members elect directors on a staggered annual basis at the annual meeting. Certain decisions, such as amendments to bylaws are subject to approval by the North Carolina Credit Union Division and/or the National Credit Union Administration.

Member election for additional members Part VI line 7A

The organization is a member owned credit union. Individuals meeting membership criteria may join for $5.

Governing body decisions Part VI line 7B

The organization is a member-owned credit union. Members elect directors on a staggered annual basis at the annual meeting. Certain decisions, such as amendments to bylaws, are subject to approval by the North Carolina Credit Union Division and/or the National Credit Union Administration.

Form 990 governing body review Part VI line 11

The Form 990 is prepared by staff accountants. The Chief Financial Officer, the Controller, and in-house cousel review multiple drafts and verify all answers before the form is provided to the Chief Executive Officer and board of directors for further review and comment prior to submission.

Conflict of interest policy compliance Part VI line 12C

The organizations Conflict of Interest Policy covers its officers, directors or trustees, all employees of the organization or any related organizations, and family members of persons in these categories. All covered persons are required under the policy to disclose actual or potential conflicts as soon as they arise and the directors of the organization and related organizations confirm anually that there are no existing conflicts of interest. Persons with actual conflicts are prohibited from participating in any decision relevant to the situation where the conflict exists. Most conflicts are clearly delineated by the policy; situations that are not so clear-cut are reviewed by in-house counsel, the CEO, or Board, as appropriate.

CEO executive director top management comp Part VI line 15A

The organization pays its highest-paid workers, including the CEO, top management officials, and other officers, in accordance with a salary ceiling that is confirmed annually by the board and was last confirmed in November 2023. This ceiling is subject to adjustment for the increased cost of living associated with the geographical areas in which workers are working and is within the average market salary for workers with comparable levels of expertise and experience.

Other officer or key employee compensation Part VI line 15B

The organization pays its highest-paid workers, including the CEO, top management officials, and other officers, in accordance with a salary ceiling that is confirmed annually by the board and was last confirmed in November 2023. This ceiling is subject to adjustment for the increased cost of living associated with the geographical areas in which workers are working and is within the average market salary for workers with comparable levels of expertise and experience.

Governing documents etc available to public Part VI line 19

No documents available to the public.

Part VII response or note to any other line in Part VII

No director or officer receives compensation for their work as a director, officer or trustee; instead the amount listed in columns (E) and (F) are compensation paid to full-time (40 hours per week) employees of the related organization, Self-Help Services Corporation, which serves as the employer for all the filing organizations workers.

Filing and Contact Details

Filer

Filer Name
Self-Help Credit Union
EIN
56-1382971
In Care Of
% Randy Chambers
Phone
9199564400
Address
301 W Main Street, Durham, NC 27701

Signing Officer

Name
Randy Chambers
Title
President
Phone
9199564400
Signed
2025-11-12

Organization Details

Principal Officer
Randy Chambers
Formed
1983
Legal Domicile
Nc
Voting Board Members
16
Independent Board Members
14
Employees
0
Supplemental Narrative

Additional Explanations

Explanation of other changes in net assets or fund balances Part XI line 9

Unrealized derivative gain $3,258,121Cash dividends paid on secondary capital ($4,663,653)Merged equity acquired $79,345.00

Financial Statement Notes

Part X, Line 2-Text in footnote regarding FIN 48 (ASC 740)

Self-Help Credit Union has determined that all tax positions taken for the current year ended December 31, 2024 and all years open under the stature of limitations are highly certain. In accordance with the accounting guidance for uncertainty in income taxes, Self-Help Credit Union has determined that no recognized tax liability exists.

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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