Civic Intelligence

Senior Services Inc.

990 • Fiscal year 2019 • EIN 56-1085968

Jul 01, 2018 to Jun 30, 2019 • Filed on Feb 21, 2020

2895 Shorefair DriveWinstonsalem, NC 27105-4237

(336) 725-0907

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

19th percentile

0.05x

Higher debt load relative to assets than 19% of similar nonprofits.

2019 filings • NTEE P • $10M-$25M nonprofits • Source year 2019

Liabilities / Revenue

28th percentile

0.10x

Higher debt load relative to revenue than 28% of similar nonprofits.

2019 filings • NTEE P • $10M-$25M nonprofits • Source year 2019

Net Margin

6th percentile

-28%

Higher net margin than 6% of similar nonprofits.

2019 filings • NTEE P • $10M-$25M nonprofits • Source year 2019

Top Officer Pay

53rd percentile

$196,620

Higher top officer pay than 53% of similar nonprofits.

Top officer pay equals 3.6% of source-year revenue.

2019 filings • NTEE P • $10M-$25M nonprofits • Source year 2019

Asset Growth

4th percentile

-12%

Faster asset growth than 4% of similar nonprofits.

2019 filings • NTEE P • $10M-$25M nonprofits • Annualized from 2018 to 2019

Revenue Growth

49th percentile

2.8%

Faster revenue growth than 49% of similar nonprofits.

2019 filings • NTEE P • $10M-$25M nonprofits • Annualized from 2018 to 2019

Assets

Down

$10,620,451

Down $1,476,977 (-12%) from 2018

Net Assets

Down

$10,042,870

Down $1,526,965 (-13%) from 2018

Liabilities

Up

$577,581

Up $49,988 (+9.5%) from 2018

Revenue

Up

$5,522,915

Up $152,931 (+2.8%) from 2018

Expenses

Up

$7,075,607

Up $358,841 (+5.3%) from 2018

Net Income

Down

-$1,552,692

Down $205,910 (-15%) from 2018

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$40M$30M$20M$10M$0Assets 2011: $12,292,792Liabilities 2011: $440,284Net Assets 2011: $11,852,5082011Assets 2012: $12,878,981Liabilities 2012: $479,173Net Assets 2012: $12,399,8082012Assets 2013: $12,140,685Liabilities 2013: $529,133Net Assets 2013: $11,611,5522013Assets 2014: $12,104,184Liabilities 2014: $554,430Net Assets 2014: $11,549,7542014Assets 2015: $11,507,919Liabilities 2015: $639,956Net Assets 2015: $10,867,9632015Assets 2016: $14,088,363Liabilities 2016: $757,449Net Assets 2016: $13,330,9142016Assets 2017: $13,398,040Liabilities 2017: $510,740Net Assets 2017: $12,887,3002017Assets 2018: $12,097,428Liabilities 2018: $527,593Net Assets 2018: $11,569,8352018Assets 2019: $10,620,451Liabilities 2019: $577,581Net Assets 2019: $10,042,8702019Assets 2020: $10,444,290Liabilities 2020: $1,505,665Net Assets 2020: $8,938,6252020Assets 2021: $9,654,055Liabilities 2021: $491,516Net Assets 2021: $9,162,5392021Assets 2022: $22,278,206Liabilities 2022: $5,608,051Net Assets 2022: $16,670,1552022Assets 2023: $31,691,802Liabilities 2023: $3,712,747Net Assets 2023: $27,979,0552023Assets 2024: $31,586,280Liabilities 2024: $989,508Net Assets 2024: $30,596,7722024Assets 2025: $32,570,453Liabilities 2025: $694,490Net Assets 2025: $31,875,9632025

Highlighted filing

2019

Assets$10,620,451
Liabilities$577,581
Net Assets$10,042,870

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$20M$10M$0-$10MRevenue 2011: $6,764,804Expenses 2011: $5,574,065Net Income 2011: $1,190,7392011Revenue 2012: $6,072,222Expenses 2012: $5,599,245Net Income 2012: $472,9772012Expenses 2013: $5,683,0852013Revenue 2014: $5,552,891Expenses 2014: $5,743,661Net Income 2014: -$190,7702014Revenue 2015: $5,353,679Expenses 2015: $6,016,632Net Income 2015: -$662,9532015Revenue 2016: $9,100,513Expenses 2016: $6,603,851Net Income 2016: $2,496,6622016Revenue 2017: $6,434,496Expenses 2017: $6,935,007Net Income 2017: -$500,5112017Revenue 2018: $5,369,984Expenses 2018: $6,716,766Net Income 2018: -$1,346,7822018Revenue 2019: $5,522,915Expenses 2019: $7,075,607Net Income 2019: -$1,552,6922019Revenue 2020: $6,221,825Expenses 2020: $7,306,650Net Income 2020: -$1,084,8252020Revenue 2021: $7,354,586Expenses 2021: $7,179,759Net Income 2021: $174,8272021Revenue 2022: $15,636,681Expenses 2022: $8,040,102Net Income 2022: $7,596,5792022Revenue 2023: $19,662,854Expenses 2023: $8,400,835Net Income 2023: $11,262,0192023Revenue 2024: $11,759,382Expenses 2024: $9,220,523Net Income 2024: $2,538,8592024Revenue 2025: $10,545,508Expenses 2025: $9,334,089Net Income 2025: $1,211,4192025

Highlighted filing

2019

Revenue$5,522,915
Expenses$7,075,607
Net Income-$1,552,692
Jump To
Filing Snapshot
Filing Period
Jul 1, 2018 to Jun 30, 2019
Signed
Feb 21, 2020
Return Version
2018v3.2
Gross Receipts
$6,159,629
Mission and Program Overview

Mission

The mission of senior services, inc. Is to help older adults remain at home as long as possible and to help them live with dignity. With concern for those who care for senior adults, we also help caregivers through services and education that will benefit them. Individuals who cannot afford to pay for services are of special concern to senior services and receive assistance to every extent possible through philanthropic contributions and available public funds.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$5,904,674$5,724,867▼ $179,807
Investments Other Securities$3,256,249$2,956,428▼ $299,821
Pledges and Grants Receivable$1,488,866$740,626▼ $748,240
Accounts Receivable$325,042$635,532▲ $310,490
Savings and Temporary Cash Investments$609,777--
Cash and Non-Interest-Bearing Accounts$358,434$435,095▲ $76,661
Prepaid Expenses and Deferred Charges$134,406$103,753▼ $30,653
Inventories for Sale or Use$19,980$24,150▲ $4,170
Total Assets$12,097,428$10,620,451▼ $1,476,977
Liabilities
Accounts Payable and Accrued Expenses$411,193$467,348▲ $56,155
Other Liabilities$99,562$85,076▼ $14,486
Deferred Revenue$16,838$25,157▲ $8,319
Total Liabilities$527,593$577,581▲ $49,988
Net Assets / Fund Balance
Unrestricted Net Assets$7,120,526$6,891,001▼ $229,525
Temporarily Rstr Net Assets$4,449,309$3,151,869▼ $1,297,440
Total Net Assets Fund Balance$11,569,835$10,042,870▼ $1,526,965
Total Liabilities and Net Assets / Fund Balance$12,097,428$10,620,451▼ $1,476,977

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$3,660,682$2,194,536$5,855,218
Equipment$364,185$1,376,793$1,740,978
Land$1,700,000-$1,700,000
Leasehold Improvements-$95,097$95,097
Other Securities$26,660--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2018$782,252$250▲ $35,729$22,500$761,246
2017$787,266$1,325▲ $50,686$22,500$782,252
2016$771,519$325▲ $72,352$22,500$787,266
2015$1,003,624$4,228▼ $17,725$184,004$771,519
2014$875,070$164,529▲ $21,220$22,500$1,003,624
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
T Lee CovingtonPresident/ceFT$164,560$32,060$196,620
T Lee CovingtonPresident/CEO-$164,560$32,060$196,620
Kristen PerryCOOFT$97,810$5,561$103,371
Laura VaughnVP FinanceFT$70,428$9,789$80,217
Marguerite BeckerCFO-$39,827$2,736$42,563
Revenue and Support

Revenue Composition

Contributions and Grants
$2,688,030
Program Service Revenue
$2,763,980
Investment Income
$94,892
Other Revenue
$-23,987
All Other Contributions
$1,626,008
Change in Net Assets
$-1,552,692
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$4,844,571
Other Expenses$2,150,842
Total Fundraising Expense$468,853
Grants and Similar Amounts Paid$80,194
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$3,018,909$82,687$288,991$3,390,587
Other Employee Benefits$667,246$17,165$52,081$736,492
Current Officers, Directors, Trustees, and Key Employees$398,502$13,283$30,994$442,779
Payroll Taxes$247,242$8,241$19,230$274,713
Depreciation Depletion$220,115$6,648$8,419$235,182
Occupancy$220,565$6,727$61$227,353
Advertising$78,795$791$17,324$96,910
Grants to Domestic Orgs$80,194--$80,194
Travel$75,359$390$147$75,896
Other Expenses$48,306$5,385$6,468$60,159
Insurance$48,765$2,354$330$51,449
All Other Expenses$12,865$31,785$5,984$50,634
Fees for Services Accounting$23,813$17,404$6,048$47,265
Office Expenses$41,434$1,944$1,625$45,003
Total Functional Expenses$6,390,475$216,279$468,853$7,075,607
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Senior Services FoundationWinston Salem, NC501(c)-$80,194
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$74,245
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Auction$328,229-$47,068-
Art Show and Sa$118,745-$27,177-
Total Events$446,974-$74,245$-74,245
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Obligation$85,076
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

Senior services inc's form 990 is completed by the organization's external auditors with assistance and review by the organization's vice president of finance. The final draft is delivered to senior services for review and approval by management and the audit committee following the review of the annual audit. After the 990 is finalized, the entire board of directors will receive a copy of the full final form 990, excluding schedule b (to protect donor confidentiality), which will be distributed either by secure email or at the late november/early december meeting of the full board of directors.

Form 990, Page 6, Part VI, Line 12C

On an annual basis, all officers and directors, president and ceo and employees will make a written disclosure to the chief operating officer, president and ceo and the chair of the board of all potential conflicts of interest. The accounting dept prepares and distributes a list of vendors with whom the organization has transacted business at any time during the preceding year along with a copy of the disclosure statement. The chief operating officer will review and approve the list of vendors prior to distribution. The chief operating officer will review all disclosure statements completed by employees and the chair of the board will review all disclosure statements completed by directors and the president and ceo and determine appropriate resolution in accordance with the procedure in the fiscal operating policy.

Form 990, Page 6, Part VI, Line 15A

Prior to the annual performance review, the president and ceo provides a written overview of the key events, actions and accomplishments of senior services during the previous year to the executive compensation committee. The committee consists of the chair, vice chair, chair elect, immediate past chair, and the treasurer of the board of directors. In establishing a recommendation for compensation, the committee reviews compensation comparability factors obtained from the irs form 990 of similar local nonprofit organizations and/or credible salary survey data as well as the president and ceo's written overview. A member of the committee presents the recommended compensation package to the board of directors during a subsequent executive session for approval. This action will be recorded and the notes from the executive session placed in the president and ceo's personnel file.

Form 990, Page 6, Part VI, Line 19

The organization's governing documents, conflict of interest and financial statements are available upon request.

Filing and Contact Details

Filer

Filer Name
Senior Services Inc
EIN
56-1085968
Phone
3367250907
Address
2895 SHOREFAIR DRIVE, WINSTONSALEM, NC 27105-4237

Signing Officer

Name
T Lee Covington
Title
President/CEO
Phone
3367250907
Signed
2020-02-21
Discuss with paid preparer
Yes

Organization Details

Principal Officer
T Lee Covington
Formed
1974
Legal Domicile
Nc
Voting Board Members
28
Independent Board Members
28
Employees
147
Volunteers
1,786

Preparer

Firm
Cannon & Company Llp
Address
2160 COUNTRY CLUB RD, WINSTONSALEM, NC 27104-4208
Preparer
Valerie D Kiger
Phone
3367250635
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

The mission of senior services, inc. Is to help older adults remain at home as long as possible and to help them live with dignity. With concern for those who care for senior adults, we also help caregivers through services and education that will benefit them. Individuals who cannot afford to pay for services are of special concern to senior services and receive assistance to every extent possible through philanthropic contributions and available public funds.

Form 990, Page 2, Part III, Line 4D

Living at home: 252 "high risk" elders were able to remain living at home through specialized packages of services coordinated by nurses and social workers of senior services. This "nursing home without walls" approach is less expensive and preferred by seniors. An estimated 367,039 in-home service hours and 42,080 baths were arranged for by our case managers and provided indirectly as a result of this medicaid program. Aging resources: specialists in aging answered 8,987 information and assistance questions of seniors or family caregivers. Senior lunch: 14,038 hot lunches were served to 179 older adults at four congregate nutrition sites in forsyth county. In addition to lunch, participants benefitted from informational and entertaining programs and regular socialization. Aging with purpose: 150 older adults participated in a pilot project focused on alleviating loneliness, helplessness, and boredom through connecting them with opportunities for meaningful activities tied to their strengths and interests. 18 living histories were written, 18 outcome/impact assessments and 78 reassessments were done, and approximately 6,262 telephone reassurance calls were made by volunteers. 8 staff and 2 community members were also trained in the "eden at home" model.

Financial Statement Notes

Schedule D, Page 2, Part V, Line 4

The intended uses for the endowment funds are for operations and scholarships for services.

Schedule D, Page 3, Part X

The organization is an exempt organization under section 501(c)(3) of the united states internal revenue code. The organization is subject to income tax on unrelated business income. The organization believes that it has appropriate support for any tax positions taken, and as such, does not have any uncertain tax positions that are material to the financial statements. The organization's forms 990, return of organization exempt from income tax, and federal exempt organization business income tax returns (form 990t) for 2018, 2017, and 2016 are subject to examination by the irs, generally for three years after they are filed.

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IRS990/Form990PartVIISectionAGrp/PersonNm4MARILYN BROYHILL BEACH
IRS990/Form990PartVIISectionAGrp/PersonNm5BILL BENTON
IRS990/Form990PartVIISectionAGrp/PersonNm6JAMES D BRANCH MD
IRS990/Form990PartVIISectionAGrp/PersonNm7JOHN W DAVIS III
IRS990/Form990PartVIISectionAGrp/PersonNm8RICHARD N DAVIS
IRS990/Form990PartVIISectionAGrp/PersonNm9SANDLIN M DOUGLAS
IRS990/Form990PartVIISectionAGrp/PersonNm10SUE HENDERSON
IRS990/Form990PartVIISectionAGrp/PersonNm11ROBERT J JOHNSON JR
IRS990/Form990PartVIISectionAGrp/PersonNm12LAFAYETTE JONES
IRS990/Form990PartVIISectionAGrp/PersonNm13SUSAN MANN
IRS990/Form990PartVIISectionAGrp/PersonNm14JOE FRAGNITO
IRS990/Form990PartVIISectionAGrp/PersonNm15SYLVIA OBERLE
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IRS990/Form990PartVIISectionAGrp/PersonNm20EDWARD G SHAW MD MA
IRS990/Form990PartVIISectionAGrp/PersonNm21EDWIN L WELCH III
IRS990/Form990PartVIISectionAGrp/PersonNm22WALLACE C WU
IRS990/Form990PartVIISectionAGrp/PersonNm23JANET BRIGHT
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IRS990/Form990PartVIISectionAGrp/TitleTxt0CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt1IMMEDIATE PA
IRS990/Form990PartVIISectionAGrp/TitleTxt2SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt3TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt4DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt20DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt21DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt22DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt23DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt24DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt25CHAIR ELECT
IRS990/Form990PartVIISectionAGrp/TitleTxt26DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt27DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt28PRESIDENT/CE
IRS990/Form990PartVIISectionAGrp/TitleTxt29COO
IRS990/Form990PartVIISectionAGrp/TitleTxt30VP FINANCE
IRS990/Form990PartVIISectionAGrp/TitleTxt31CFO
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IRS990/FormationYr01974
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IRS990/MissionDesc0THE MISSION OF SENIOR SERVICES, INC. IS TO HELP OLDER ADULTS REMAIN AT HOME AS LONG AS POSSIBLE AND TO HELP THEM LIVE WITH DIGNITY. WITH CONCERN FOR THOSE WHO CARE FOR SENIOR ADULTS, WE ALSO HELP CAREGIVERS THROUGH SERVICES AND EDUCATION THAT WILL BENEFIT THEM. INDIVIDUALS WHO CANNOT AFFORD TO PAY FOR SERVICES ARE OF SPECIAL CONCERN TO SENIOR SERVICES AND RECEIVE ASSISTANCE TO EVERY EXTENT POSSIBLE THROUGH PHILANTHROPIC CONTRIBUTIONS AND AVAILABLE PUBLIC FUNDS.
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IRS990/OfficeExpensesGrp/FundraisingAmt01625
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IRS990/OperateHospitalInd0false
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsSFAS117Ind0X
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IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt0667246
IRS990/OtherEmployeeBenefitsGrp/TotalAmt0736492
IRS990/OtherExpensesGrp/Desc0UBIT TAX
IRS990/OtherExpensesGrp/Desc1PROGRAMS FOOD
IRS990/OtherExpensesGrp/Desc2SUPPLIES

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$32.6$0.69$31.9$10.5$9.33$1.21
2024Detailed filing. Detailed filing data is available for this year.$31.6$0.99$30.6$11.8$9.22$2.54
2023Detailed filing. Detailed filing data is available for this year.$31.7$3.71$28.0$19.7$8.40$11.3
2022Detailed filing. Detailed filing data is available for this year.$22.3$5.61$16.7$15.6$8.04$7.60
2021Detailed filing. Detailed filing data is available for this year.$9.65$0.49$9.16$7.35$7.18$0.17
2020Detailed filing. Detailed filing data is available for this year.$10.4$1.51$8.94$6.22$7.31$1.08
2019Detailed filing. Detailed filing data is available for this year.$10.6$0.58$10.0$5.52$7.08$1.55
2018Detailed filing. Detailed filing data is available for this year.$12.1$0.53$11.6$5.37$6.72$1.35
2017Detailed filing. Detailed filing data is available for this year.$13.4$0.51$12.9$6.43$6.94$0.50
2016Detailed filing. Detailed filing data is available for this year.$14.1$0.76$13.3$9.10$6.60$2.50
2015Summary only. Only limited summary data is available for this year.$11.5$0.64$10.9$5.35$6.02$0.66
2014Detailed filing. Detailed filing data is available for this year.$12.1$0.55$11.5$5.55$5.74$0.19
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$12.1$0.53$11.6$5.68
2012Summary only. Only limited summary data is available for this year.$12.9$0.48$12.4$6.07$5.60$0.47
2011Summary only. Only limited summary data is available for this year.$12.3$0.44$11.9$6.76$5.57$1.19