Civic Intelligence

Senior Services Inc

EIN 56-1085968 • 501(c)3 • Winstonsalem, NC

Profile

The mission of senior services, inc. Is to help older adults remain at home as long as possible and to help them live with dignity. With concern for those who care for senior adults, we also help caregivers through services and education that will benefit them. Individuals who cannot afford to pay for services are of special concern to senior services and receive assistance to every extent possible through philanthropic contributions and available public funds.

2895 Shorefair Drive NWWinstonsalem, NC 27105

www.seniorservicesinc.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

18th percentile

0.02x

Higher debt load relative to assets than 18% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Liabilities / Revenue

18th percentile

0.07x

Higher debt load relative to revenue than 18% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Net Margin

65th percentile

11%

Higher net margin than 65% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

34th percentile

1.4%

Faster asset growth than 34% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2025

Revenue Growth

9th percentile

-27%

Faster revenue growth than 9% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2025

Assets

Up

$32,570,453

Up $984,173 (+3.1%) from 2024

Liabilities

Down

$694,490

Down $295,018 (-30%) from 2024

Net Assets

Up

$31,875,963

Up $1,279,191 (+4.2%) from 2024

Revenue

Down

$10,545,508

Down $1,213,874 (-10%) from 2024

Expenses

Up

$9,334,089

Up $113,566 (+1.2%) from 2024

Net Income

Down

$1,211,419

Down $1,327,440 (-52%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$40M$30M$20M$10M$0Assets 2011: $12,292,792Liabilities 2011: $440,284Net Assets 2011: $11,852,5082011Assets 2012: $12,878,981Liabilities 2012: $479,173Net Assets 2012: $12,399,8082012Assets 2013: $12,140,685Liabilities 2013: $529,133Net Assets 2013: $11,611,5522013Assets 2014: $12,104,184Liabilities 2014: $554,430Net Assets 2014: $11,549,7542014Assets 2015: $11,507,919Liabilities 2015: $639,956Net Assets 2015: $10,867,9632015Assets 2016: $14,088,363Liabilities 2016: $757,449Net Assets 2016: $13,330,9142016Assets 2017: $13,398,040Liabilities 2017: $510,740Net Assets 2017: $12,887,3002017Assets 2018: $12,097,428Liabilities 2018: $527,593Net Assets 2018: $11,569,8352018Assets 2019: $10,620,451Liabilities 2019: $577,581Net Assets 2019: $10,042,8702019Assets 2020: $10,444,290Liabilities 2020: $1,505,665Net Assets 2020: $8,938,6252020Assets 2021: $9,654,055Liabilities 2021: $491,516Net Assets 2021: $9,162,5392021Assets 2022: $22,278,206Liabilities 2022: $5,608,051Net Assets 2022: $16,670,1552022Assets 2023: $31,691,802Liabilities 2023: $3,712,747Net Assets 2023: $27,979,0552023Assets 2024: $31,586,280Liabilities 2024: $989,508Net Assets 2024: $30,596,7722024Assets 2025: $32,570,453Liabilities 2025: $694,490Net Assets 2025: $31,875,9632025

Highlighted filing

2025

Assets$32,570,453
Liabilities$694,490
Net Assets$31,875,963

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$20M$10M$0-$10MRevenue 2011: $6,764,804Expenses 2011: $5,574,065Net Income 2011: $1,190,7392011Revenue 2012: $6,072,222Expenses 2012: $5,599,245Net Income 2012: $472,9772012Expenses 2013: $5,683,0852013Revenue 2014: $5,552,891Expenses 2014: $5,743,661Net Income 2014: -$190,7702014Revenue 2015: $5,353,679Expenses 2015: $6,016,632Net Income 2015: -$662,9532015Revenue 2016: $9,100,513Expenses 2016: $6,603,851Net Income 2016: $2,496,6622016Revenue 2017: $6,434,496Expenses 2017: $6,935,007Net Income 2017: -$500,5112017Revenue 2018: $5,369,984Expenses 2018: $6,716,766Net Income 2018: -$1,346,7822018Revenue 2019: $5,522,915Expenses 2019: $7,075,607Net Income 2019: -$1,552,6922019Revenue 2020: $6,221,825Expenses 2020: $7,306,650Net Income 2020: -$1,084,8252020Revenue 2021: $7,354,586Expenses 2021: $7,179,759Net Income 2021: $174,8272021Revenue 2022: $15,636,681Expenses 2022: $8,040,102Net Income 2022: $7,596,5792022Revenue 2023: $19,662,854Expenses 2023: $8,400,835Net Income 2023: $11,262,0192023Revenue 2024: $11,759,382Expenses 2024: $9,220,523Net Income 2024: $2,538,8592024Revenue 2025: $10,545,508Expenses 2025: $9,334,089Net Income 2025: $1,211,4192025

Highlighted filing

2025

Revenue$10,545,508
Expenses$9,334,089
Net Income$1,211,419

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$32.6$0.69$31.9$10.5$9.33$1.21
2024Detailed filing. Detailed filing data is available for this year.$31.6$0.99$30.6$11.8$9.22$2.54
2023Detailed filing. Detailed filing data is available for this year.$31.7$3.71$28.0$19.7$8.40$11.3
2022Detailed filing. Detailed filing data is available for this year.$22.3$5.61$16.7$15.6$8.04$7.60
2021Detailed filing. Detailed filing data is available for this year.$9.65$0.49$9.16$7.35$7.18$0.17
2020Detailed filing. Detailed filing data is available for this year.$10.4$1.51$8.94$6.22$7.31$1.08
2019Detailed filing. Detailed filing data is available for this year.$10.6$0.58$10.0$5.52$7.08$1.55
2018Detailed filing. Detailed filing data is available for this year.$12.1$0.53$11.6$5.37$6.72$1.35
2017Detailed filing. Detailed filing data is available for this year.$13.4$0.51$12.9$6.43$6.94$0.50
2016Detailed filing. Detailed filing data is available for this year.$14.1$0.76$13.3$9.10$6.60$2.50
2015Summary only. Only limited summary data is available for this year.$11.5$0.64$10.9$5.35$6.02$0.66
2014Detailed filing. Detailed filing data is available for this year.$12.1$0.55$11.5$5.55$5.74$0.19
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$12.1$0.53$11.6$5.68
2012Summary only. Only limited summary data is available for this year.$12.9$0.48$12.4$6.07$5.60$0.47
2011Summary only. Only limited summary data is available for this year.$12.3$0.44$11.9$6.76$5.57$1.19
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Jan 23, 2026
Return Version
2024v5.0
Gross Receipts
$10,938,624
Mission and Program Overview

Mission

The mission of senior services, inc. Is to help older adults remain at home as long as possible and to help them live with dignity. With concern for those who care for senior adults, we also help caregivers through services and education that will benefit them. Individuals who cannot afford to pay for services are of special concern to senior services and receive assistance to every extent possible through philanthropic contributions and available public funds.

Balance Sheet Detail
LineBeginningEndChange
Assets
Other Notes and Loans Receivable, Net$15,006,250$15,006,250→ $0
Land, Buildings, and Equipment, Net$6,949,537$8,768,497▲ $1,818,960
Pledges and Grants Receivable$4,771,260$5,854,578▲ $1,083,318
Cash and Non-Interest-Bearing Accounts$583,542$1,525,173▲ $941,631
Investments Other Securities$768,191$808,994▲ $40,803
Accounts Receivable$400,252$299,704▼ $100,548
Prepaid Expenses and Deferred Charges$120,933$136,588▲ $15,655
Savings and Temporary Cash Investments$222,690$55,874▼ $166,816
Inventories for Sale or Use$19,980$19,980→ $0
Total Assets$31,586,280$32,570,453▲ $984,173
Other Assets Total$2,743,645$94,815▼ $2,648,830
Liabilities
Accounts Payable and Accrued Expenses$863,231$596,228▼ $267,003
Other Liabilities$109,473$86,916▼ $22,557
Deferred Revenue$16,804$11,346▼ $5,458
Total Liabilities$989,508$694,490▼ $295,018
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$26,354,570$26,150,818▼ $203,752
Net Assets With Donor Restrictions$4,242,202$5,725,145▲ $1,482,943
Total Net Assets Fund Balance$30,596,772$31,875,963▲ $1,279,191
Total Liabilities and Net Assets / Fund Balance$31,586,280$32,570,453▲ $984,173

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$4,964,673$2,413,214$7,377,887
Equipment$2,095,918$2,102,777$4,198,695
Land$1,700,000-$1,700,000
Other Land Buildings$7,906$95,101$103,007

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$768,191$2,495▲ $75,612$29,464$808,994
2023$718,462$275▲ $86,175$29,404$768,191
2022$690,288$10,323▲ $53,734$29,030$718,462
2021$805,291$2,348▼ $80,995$28,388$690,288
2020$672,639$250▲ $167,660$28,038$805,291
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
T Lee CovingtonPresident/ceFT$212,536$32,485$245,021
T Lee CovingtonPresident/CEO-$207,536$37,485$245,021
Kristen PerryCOOFT$127,184$10,064$137,248
Mark BattenChief Dev. OFT$93,892$8,650$102,542

Board Members and Trustees

NameTitle
Sandlin DouglasChair
Iris ColeChair-elect
Alex JohnstonDirector
Alisha HutchensDirector
Anita FieldsDirector
Ann RiddleDirector
Ashley KohlrusDirector
Ben CarsonDirector
Chris ChapmanDirector
Dale DriscollDirector
Donald JenkinsDirector
Dr Goldie ByrdDirector
Evelyn TerryDirector
Garry WhitakerDirector
Gini PiekarskiDirector
J Stanley ScottDirector
Jolyn RobertsDirector
Linda DavisDirector
Melvin ScalesDirector
Peggy ReingoldDirector
Roberta IrvinDirector
Tom CannonDirector
Wallace WuDirector
Yvette StackhouseDirector
Lynn EisenbergImmediate Pa
Sylvia OberleSecretary
Shana HurtTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Professional Air Systems LLCHvac ServicesPO BOX 930, Rural Hall, NC 27045$365,293
Frank L Blum Construction CompanyConstruction830 E 25TH STREET, Winstonsalem, NC 27105$184,408
Mecklenberg Roofing INCRoofing ServicePO BOX 19121, Charlotte, NC 28219$178,610
Building Automation Services LLCEquipment1515 BETHEL DRIVE SUITE 103, High Point, NC 27260$143,940
Jani-king Of The TriadJanitorial166-B THATCHER ROAD, Greensboro, NC 27409$133,973
Revenue and Support

Revenue Composition

Contributions and Grants
$8,508,304
Program Service Revenue
$1,733,646
Investment Income
$305,422
Other Revenue
$-1,864
All Other Contributions
$4,769,022
Change in Net Assets
$1,211,419

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Other Non Cash Contri Table29$145,122Fair Market Value
Securities Publicly Traded7$83,553Fair Market Value
Other Non Cash Contri Table15$26,091Fair Market Value
Total Noncash Contributions51$254,766-
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$5,956,120
Other Expenses$3,377,969
Total Fundraising Expense$400,533
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$3,865,235$220,406$264,574$4,350,215
Depreciation Depletion$658,962$11,016$7,815$677,793
Other Employee Benefits$448,484$116,964$17,748$583,196
Current Officers, Directors, Trustees, and Key Employees$430,413$32,801$28,291$491,505
Payroll Taxes$259,987$83,253$16,537$359,777
Insurance$228,044$39,507$4,412$271,963
Occupancy$54,968$126,613$867$182,448
Pension Plan Contributions$131,829$34,381$5,217$171,427
Fees for Services Other$119,695$7,768$2,707$130,170
Office Expenses$94,172$13,206$1,485$108,863
Travel$73,935$871$300$75,106
Fees for Services Accounting$51,011-$1,154$52,165
Conferences and Meetings$18,997$20,450$5,653$45,100
Other Expenses$21,190$4,841$450$26,481
Advertising$2,048$798$2,402$5,248
Fees for Services Legal$2,645$354$60$3,059
All Other Expenses$-32,615$13,594$12,740$-6,281
Total Functional Expenses$8,164,230$769,326$400,533$9,334,089
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$75,939
Fundraising Gross Income$34,682
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Arts Show$159,667$18,569$22,707$-4,138
Efac Auction$316,420$9,339$6,510$2,829
Total Events$630,086$34,682$75,939$-41,257
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Obligation$86,916
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

The organization's process to review senior services inc.'s form 990 is completed by the organization's external auditors with assistance and review by the organization's ceo & president and finance director. The final draft is delivered to senior services for review and approval by management and the audit committee following the review of the annual audit. After the 990 is finalized, the entire board of directors will receive a copy of the full final form 990, excluding schedule b (to protect donor confidentiality), which will be distributed either by secure email or at the earliest meeting with the full board of directors.

Form 990, Page 6, Part VI, Line 12C

Enforcement of conflicts policy on an annual basis, all officers and directors, president and ceo and employees will make a written disclosure to the chief operating officer, president and ceo and the chair of the board of all potential conflicts of interest. The accounting department prepares and distributes a list of vendors with whom the organization has transacted business with at any time during the preceding year along with a copy of the disclosure statement. The chief operating officer will review and approve the list of vendors prior to distribution. The chief operating officer will review all disclosure statements completed by employees and the chair of the board will review all disclosure statements completed by directors and the president and ceo and determine appropriate resolution in accordance with the procedure in the fiscal operating policy.

Form 990, Page 6, Part VI, Line 15A

Compensation process for top official- prior to the annual performance review, the president and ceo provides a written overview of the key events, actions and accomplishments of senior services during the previous year to the executive compensation committee. The committee consists of the chair, vice chair, chair elect, immediate past chair, and the treasurer of the board of directors. In establishing a recommendation for compensation, the committee reviews compensation comparability factors obtained from the irs form 990 of similar local nonprofit organizations and or credible salary survey data as well as the president and ceo's written overview. This action will be recorded and documentation placed in the president and ceo's personnel file.

Form 990, Page 6, Part VI, Line 19

Governing documents disclosure explanation- the organization's governing documents, conflict of interest and financial statements are available upon request.

Filing and Contact Details

Filer

Filer Name
Senior Services Inc
EIN
56-1085968
Phone
3367250907
Address
2895 SHOREFAIR DRIVE NW, WINSTONSALEM, NC 27105

Signing Officer

Name
T Lee Covington
Title
President/CEO
Phone
3367250907
Signed
2026-01-23
Discuss with paid preparer
Yes

Organization Details

Principal Officer
T Lee Covington
Formed
1974
Legal Domicile
Nc
Voting Board Members
27
Independent Board Members
27
Employees
132
Volunteers
1,127

Preparer

Firm
Butler Burke Llp
Address
100 CLUB OAKS COURT SUITE A, WINSTONSALEM, NC 27104
Preparer
Jane R Potter
Phone
3367682310
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

The mission of senior services, inc. Is to help older adults remain at home as long as possible and to help them live with dignity. With concern for those who care for senior adults, we also help caregivers through services and education that will benefit them. Individuals who cannot afford to pay for services are of special concern to senior services and receive assistance to every extent possible through philanthropic contributions and available public funds.

Form 990, Page 2, Part III, Line 3

The patient-centered outcomes research institute (pcori) program dissolved in the 2023-2024 fiscal year.

Form 990, Page 2, Part III, Line 4D

Living at home: 240 high risk elders were able to remain living at home through specialized packages of services coordinated by nurses and social workers of senior services. This "nursing home without walls" approach is less expensive and preferred by seniors. An estimated 307,713 in-home service hours and 40,552 baths were arranged for by our case managers and provided indirectly as a result of this medicaid program. Helpline: the helpline is staffed with aging resource specialists who provide information, referrals and options counseling to seniors and their caregivers on a variety of aging topics such as in-home service, housing options, community resources, and long-term planning. Aging resource specialists answered 10,611 information and assistance questions of seniors or family caregivers. Senior lunch: 12,192 hot lunches were served to 157 older adults at four congregate nutrition sites in forsyth county. In addition to lunch, participants benefitted from informational and entertaining programs and regular socialization. Creative connections: 907 older adults were served in creative connections with 82 new participants this year. Older adults participated in 1,035 creative connections activities. Age-friendly forsyth: is a program of senior services that engages and informs aging adults and community partners on ways to create a livable community through strategic collaborative planning, advocacy and awareness, and community data gathering, analysis, and reporting elder care choices of senior services is a referral and consultation service for employees of contracting companies. The service is designed to save employees time in identifying and locating appropriate resources to help in their caregiving needs. Family care giver support- this program provides support and information to caregivers that are providing care to a senior adult. This program also supports older adults who are serving in a kinship care role, such as grandparents raising grandchildren.

Financial Statement Notes

Schedule D, Page 2, Part V, Line 4

To provide program and general support.

Schedule D, Page 3, Part X

Senior services, inc. Is a not-for-profit organization and is exempt from income taxes under section 501(c)(3) of the internal revenue code. Accordingly, income tax expense is limited to activities that are deemed by the internal revenue service to be unrelated to its exempt purpose. Senior services, inc.'s primary tax position relate to its status as a not-for-profit entity exempt from income taxes and classification of activities related to its exempt purpose. It is the opinion of management that senior services, inc. Does not have an uncertain tax position that would be subject to change upon examination. Senior services, inc. Is required to file a federal exempt organization tax return (form 990) annually to retain its exempt status. Senior services, inc. Is also required to file an exempt organization business income tax return (form 990-t) for any year unrelated business income exceeds 1,000. Form 990 filings for senior services, inc. Is generally subject to examination by the internal revenue service for three years after it is filed.

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IRS990/Desc0ADULT DAY CARE: DAY CARE/DAY HEALTH SERVICES PROVIDED TO OLDER ADULTS, THE MAJORITY OF WHOM ARE LIVING WITH MEMORY LOSS. DURING THE YEAR 18,253 DAYS OF CARE WAS PROVIDED TO 305 PEOPLE AT THE AWARD-WINNING ELIZABETH AND TAB WILLIAMS ADULT DAY CENTER OF SENIOR SERVICES. THE WILLIAMS CENTER IS OPEN FROM 7:00 A.M. TO 6:00 P.M., MONDAY THROUGH FRIDAY AND PROVIDES SUPERVISION, MEMORY STIMULATING ACTIVITIES, MEALS, BATHS, HAIRCUTS, DENTAL CARE, ETC. TO OLDER ADULTS LIVING WITH MEMORY LOSS, AS WELL AS SUPPORT GROUPS FOR FAMILY CAREGIVERS.
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