Civic Intelligence

Help by Phone Ltd.

990 • Fiscal year 2024 • EIN 52-1125864

Jan 01, 2024 to Dec 31, 2024 • Filed on May 14, 2025

Organization Profile
6201 Belcrest RdHyattsville, MD 20782

(301) 927-6133

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

56th percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

2024 filings • 501(c)3 • <$500k nonprofits • Source year 2024

Liabilities / Revenue

57th percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

2024 filings • 501(c)3 • <$500k nonprofits • Source year 2024

Net Margin

44th percentile

0.5%

Higher net margin than 44% of similar nonprofits.

2024 filings • 501(c)3 • <$500k nonprofits • Source year 2024

Top Officer Pay

82nd percentile

$9,350

Higher top officer pay than 82% of similar nonprofits.

Top officer pay equals 32.0% of source-year revenue.

2024 filings • 501(c)3 • <$500k nonprofits • Source year 2024

Asset Growth

12th percentile

-47%

Faster asset growth than 12% of similar nonprofits.

2024 filings • 501(c)3 • <$500k nonprofits • Annualized from 2023 to 2024

Revenue Growth

11th percentile

-49%

Faster revenue growth than 11% of similar nonprofits.

2024 filings • 501(c)3 • <$500k nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets56th percentile

Assets

Down

$4,189

Down $3,765 (-47%) from 2023

Net Assets

Down

$4,189

Down $3,765 (-47%) from 2023

Liabilities

Flat

$0

Flat from 2023

Revenue And Expenses
Liabilities / Revenue57th percentileNet Margin44th percentile

Revenue

Down

$29,257

Down $28,213 (-49%) from 2023

Expenses

Down

$29,106

Down $24,352 (-46%) from 2023

Net Income

Down

$151

Down $3,861 (-96%) from 2023

Historical Trend

Balance Sheet Trend

Asset Growth12th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$150K$100K$50K$0Assets 2011: $64,375Liabilities 2011: $0Net Assets 2011: $64,3752011Assets 2012: $26,597Liabilities 2012: $0Net Assets 2012: $26,5972012Assets 2013: $45,241Liabilities 2013: $0Net Assets 2013: $45,2412013Assets 2014: $58,264Liabilities 2014: $0Net Assets 2014: $58,2642014Assets 2015: $68,184Liabilities 2015: $0Net Assets 2015: $68,1842015Assets 2016: $98,545Liabilities 2016: $0Net Assets 2016: $98,5452016Assets 2017: $111,653Liabilities 2017: $0Net Assets 2017: $111,6532017Assets 2018: $82,404Liabilities 2018: $0Net Assets 2018: $82,4042018Assets 2019: $97,014Liabilities 2019: $0Net Assets 2019: $97,0142019Assets 2020: $83,063Liabilities 2020: $0Net Assets 2020: $83,0632020Assets 2021: $76,594Liabilities 2021: $0Net Assets 2021: $76,5942021Assets 2022: $3,942Liabilities 2022: $0Net Assets 2022: $3,9422022Assets 2023: $7,954Liabilities 2023: $0Net Assets 2023: $7,9542023Assets 2024: $4,189Liabilities 2024: $0Net Assets 2024: $4,1892024

Highlighted filing

2024

Assets$4,189
Liabilities$0
Net Assets$4,189
Open 2024 Filing

Operations Trend

Revenue Growth11th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$200K$100K$0-$100KRevenue 2011: $122,982Expenses 2011: $109,455Net Income 2011: $13,5272011Revenue 2012: $77,737Expenses 2012: $115,516Net Income 2012: -$37,7792012Revenue 2013: $127,986Expenses 2013: $109,342Net Income 2013: $18,6442013Revenue 2014: $133,731Expenses 2014: $120,708Net Income 2014: $13,0232014Revenue 2015: $135,975Expenses 2015: $126,054Net Income 2015: $9,9212015Revenue 2016: $157,784Expenses 2016: $127,423Net Income 2016: $30,3612016Revenue 2017: $151,326Expenses 2017: $138,217Net Income 2017: $13,1092017Revenue 2018: $120,463Expenses 2018: $149,711Net Income 2018: -$29,2482018Revenue 2019: $151,708Expenses 2019: $137,098Net Income 2019: $14,6102019Revenue 2020: $128,929Expenses 2020: $142,880Net Income 2020: -$13,9512020Revenue 2021: $147,249Expenses 2021: $153,719Net Income 2021: -$6,4702021Revenue 2022: $65,028Expenses 2022: $137,680Net Income 2022: -$72,6522022Revenue 2023: $57,470Expenses 2023: $53,458Net Income 2023: $4,0122023Revenue 2024: $29,257Expenses 2024: $29,106Net Income 2024: $1512024

Highlighted filing

2024

Revenue$29,257
Expenses$29,106
Net Income$151
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
May 14, 2025
Return Version
2024v5.0
Gross Receipts
$29,257
Mission and Program Overview

Mission

Distribution of free food and clothing. Limited Payments towards short-term prescriptions. Free food and shelter in Churches for 15 weeks during winter months. (We were not able to this in 2021 due to COVID 19).

Distribution of free food and clothing. Limited Payments towards short term prescriptions. Free food and Shelter in Churches for 15 weeks during winter month. (We were not able to do this this past year due to COVID 19.)

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$7,954$4,189▼ $3,765
Savings and Temporary Cash Investments$0$0→ $0
Accounts Receivable$0$0→ $0
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0$0→ $0
Investments Program Related$0$0→ $0
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Prepaid Expenses and Deferred Charges$0$0→ $0
Total Assets$7,954$4,189▼ $3,765
Other Assets Total$0--
Liabilities
Accounts Payable and Accrued Expenses$0$0→ $0
Grants Payable$0$0→ $0
Mortgage Notes Payable Secured by Investment Property$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Deferred Revenue$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$0$0→ $0
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$7,954$4,189▼ $3,765
Net Assets With Donor Restrictions$0$0→ $0
Total Net Assets Fund Balance$7,954$4,189▼ $3,765
Total Liabilities and Net Assets / Fund Balance$7,954$4,189▼ $3,765
Compensation and Service Providers
Top Officer Pay82nd percentile

Employees

NameTitleFull / Part TimeBaseTotal
Daphne MarkeTreasurerPT$9,350$9,350
DirectorPamella MillerPT$7,113$7,113
Revenue and Support

Revenue Composition

Contributions and Grants
$29,257
Program Service Revenue
$0
Investment Income
$0
Other Revenue
$0
All Other Contributions
$29,257
Change in Net Assets
$151
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$19,737
Other Expenses$9,369
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Current Officers, Directors, Trustees, and Key Employees$16,463--$16,463
Office Expenses$8,924--$8,924
Payroll Taxes$3,274--$3,274
Information Technology$445--$445
Total Functional Expenses$29,106$0$0$29,106
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
No
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Members are given this form to confirm that no significant changes have taken Place. Members also confirm any amounts listed on the form. This si done at meetings.”

Form 990, Part VI, Section B, Line 15

“Any compensation process is decided at meetings and minutes are taken and preserved by the secretary.”

Form 990, Part VI, Section C, Line 19

“The website has information of the business and anyone can view these documents.”

Filing and Contact Details

Filer

Filer Name
Help by Phone Ltd
EIN
52-1125864
Phone
3019276133
Address
6201 Belcrest Rd, Hyattsville, MD 20782

Signing Officer

Name
Daphne Marke
Title
Treasurer
Phone
2404780351
Signed
2025-05-14

Organization Details

Formed
1976
Legal Domicile
Md
Voting Board Members
7
Independent Board Members
7
Employees
2
Volunteers
25
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 9

“Changes in Expenses and contrbutions.”

Raw XML Appendix350 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0Members are given this form to confirm that no significant changes have taken Place. Members also confirm any amounts listed on the form. This si done at meetings.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1Any compensation process is decided at meetings and minutes are taken and preserved by the secretary.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2The website has information of the business and anyone can view these documents.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3Changes in Expenses and contrbutions.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Form 990, Part VI, Section B, Line 11b
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Form 990, Part VI, Section B, Line 15
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2Form 990, Part VI, Section C, Line 19
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3Form 990, Part XI, Line 9
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IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt029106
IRS990/TotalFunctionalExpensesGrp/TotalAmt029106
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt00
IRS990/TotalLiabilitiesEOYAmt00
IRS990/TotalLiabilitiesGrp/BOYAmt00
IRS990/TotalLiabilitiesGrp/EOYAmt00
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt07954
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt04189
IRS990/TotalOtherCompensationAmt00
IRS990/TotalOtherProgSrvcExpenseAmt00
IRS990/TotalOtherProgSrvcGrantAmt00
IRS990/TotalOtherProgSrvcRevenueAmt00
IRS990/TotalProgramServiceExpensesAmt029106
IRS990/TotalProgramServiceRevenueAmt00
IRS990/TotalReportableCompFromOrgAmt016463
IRS990/TotalRevenueGrp/ExclusionAmt00
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt00
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt029257
IRS990/TotalRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/TotalVolunteersCnt025
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt07954
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt04189
IRS990/TotReportableCompRltdOrgAmt00
IRS990/TravelGrp/ProgramServicesAmt00
IRS990/TravelGrp/TotalAmt00
IRS990/TrnsfrExmptNonChrtblRltdOrgInd00
IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd00
IRS990/UnsecuredNotesLoansPayableGrp/BOYAmt00
IRS990/UnsecuredNotesLoansPayableGrp/EOYAmt00
IRS990/USAddress/AddressLine1Txt06201 Belcrest Rd
IRS990/USAddress/CityNm0Hyattsville
IRS990/USAddress/StateAbbreviationCd0MD
IRS990/USAddress/ZIPCd020782
IRS990/VotingMembersGoverningBodyCnt07
IRS990/VotingMembersIndependentCnt07
IRS990/WhistleblowerPolicyInd00
ReasonableCauseExplanation/ExplanationTxt0I Had some difficulties in getting the figures to agree as i did not understand some aspects of the form even though I have been preparing this form for a few years. Some items and description confused me.
ReturnHeader/BuildTS02025-03-06 01:10:19Z
ReturnHeader/BusinessOfficerGrp/PersonNm0Daphne Marke
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0Treasurer
ReturnHeader/BusinessOfficerGrp/PhoneNum02404780351
ReturnHeader/BusinessOfficerGrp/SignatureDt02025-05-14
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0HELP BY PHONE LTD
ReturnHeader/Filer/BusinessNameControlTxt0HELP
ReturnHeader/Filer/EIN0521125864
ReturnHeader/Filer/PhoneNum03019276133
ReturnHeader/Filer/USAddress/AddressLine1Txt06201 Belcrest Rd
ReturnHeader/Filer/USAddress/CityNm0Hyattsville
ReturnHeader/Filer/USAddress/StateAbbreviationCd0MD
ReturnHeader/Filer/USAddress/ZIPCd020782
ReturnHeader/IRSResponsiblePrtyInfoCurrInd01
ReturnHeader/ReturnTs02025-05-20T11:45:30-07:00
ReturnHeader/ReturnTypeCd0990
ReturnHeader/TaxPeriodBeginDt02024-01-01
ReturnHeader/TaxPeriodEndDt02024-12-31
ReturnHeader/TaxYr02024

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Displayed year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$4,189
Liabilities
$0
Net assets
$4,189
Revenue
$29,257
Expenses
$29,106
Net income
$151
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$0.04$0.00$0.04$0.29$0.29$0.00
2023Summary only. Only limited summary data is available for this year.$0.08$0.00$0.08$0.57$0.53$0.04
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.04$0.00$0.04$0.65$1.38$0.73
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.77$0.00$0.77$1.47$1.54$0.06
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.83$0.00$0.83$1.29$1.43$0.14
2019Summary only. Only limited summary data is available for this year.$0.97$0.00$0.97$1.52$1.37$0.15
2018Summary only. Only limited summary data is available for this year.$0.82$0.00$0.82$1.20$1.50$0.29
2017Summary only. Only limited summary data is available for this year.$1.12$0.00$1.12$1.51$1.38$0.13
2016Summary only. Only limited summary data is available for this year.$0.99$0.00$0.99$1.58$1.27$0.30
2015Summary only. Only limited summary data is available for this year.$0.68$0.00$0.68$1.36$1.26$0.10
2014Summary only. Only limited summary data is available for this year.$0.58$0.00$0.58$1.34$1.21$0.13
2013Summary only. Only limited summary data is available for this year.$0.45$0.00$0.45$1.28$1.09$0.19
2012Summary only. Only limited summary data is available for this year.$0.27$0.00$0.27$0.78$1.16$0.38
2011Summary only. Only limited summary data is available for this year.$0.64$0.00$0.64$1.23$1.09$0.14