Civic Intelligence

Caringbridge

990 • Fiscal year 2021 • EIN 42-1529394

Jan 01, 2021 to Dec 31, 2021 • Filed on May 25, 2022

2750 Blue Water Road 275Eagan, MN 55121

(651) 452-7940

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

36th percentile

0.08x

Higher debt load relative to assets than 36% of similar nonprofits.

2021 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2021

Liabilities / Revenue

17th percentile

0.04x

Higher debt load relative to revenue than 17% of similar nonprofits.

2021 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2021

Net Margin

22nd percentile

0.1%

Higher net margin than 22% of similar nonprofits.

2021 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2021

Top Officer Pay

71st percentile

$248,299

Higher top officer pay than 71% of similar nonprofits.

Top officer pay equals 2.3% of source-year revenue.

2021 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2021

Asset Growth

22nd percentile

-0.3%

Faster asset growth than 22% of similar nonprofits.

2021 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2020 to 2021

Revenue Growth

23rd percentile

-4.2%

Faster revenue growth than 23% of similar nonprofits.

2021 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2020 to 2021

Assets

Flat

$5,186,201

Flat from 2021

Net Assets

Flat

$4,774,234

Flat from 2021

Liabilities

Flat

$411,967

Flat from 2021

Revenue

Flat

$10,947,977

Flat from 2021

Expenses

Flat

$10,933,874

Flat from 2021

Net Income

Flat

$14,103

Flat from 2021

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$8.0M$6.0M$4.0M$2.0M$0Assets 2011: $4,122,360Liabilities 2011: $314,502Net Assets 2011: $3,807,8582011Assets 2012: $4,476,694Liabilities 2012: $290,661Net Assets 2012: $4,186,0332012Assets 2013: $4,500,502Liabilities 2013: $230,680Net Assets 2013: $4,269,8222013Assets 2014: $4,051,752Liabilities 2014: $304,209Net Assets 2014: $3,747,5432014Assets 2015: $4,951,082Liabilities 2015: $304,908Net Assets 2015: $4,646,1742015Assets 2016: $5,535,278Liabilities 2016: $810,621Net Assets 2016: $4,724,6572016Assets 2017: $5,672,165Liabilities 2017: $650,478Net Assets 2017: $5,021,6872017Assets 2018: $6,509,649Liabilities 2018: $2,227,401Net Assets 2018: $4,282,2482018Assets 2019: $3,847,348Liabilities 2019: $798,015Net Assets 2019: $3,049,3332019Assets 2020: $5,201,375Liabilities 2020: $432,711Net Assets 2020: $4,768,6642020Assets 2021: $5,186,201Liabilities 2021: $411,967Net Assets 2021: $4,774,2342021Assets 2021: $5,186,201Liabilities 2021: $411,967Net Assets 2021: $4,774,2342021Assets 2022: $4,789,719Liabilities 2022: $526,227Net Assets 2022: $4,263,4922022Assets 2023: $6,535,180Liabilities 2023: $1,169,490Net Assets 2023: $5,365,6902023

Highlighted filing

2021

Assets$5,186,201
Liabilities$411,967
Net Assets$4,774,234

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$15M$10M$5.0M$0-$5.0MExpenses 2011: $8,931,4152011Expenses 2012: $7,961,5682012Revenue 2013: $7,662,118Expenses 2013: $7,578,329Net Income 2013: $83,7892013Revenue 2014: $6,535,180Expenses 2014: $7,029,932Net Income 2014: -$494,7522014Revenue 2015: $6,820,573Expenses 2015: $5,908,804Net Income 2015: $911,7692015Revenue 2016: $6,770,878Expenses 2016: $6,672,738Net Income 2016: $98,1402016Revenue 2017: $7,643,967Expenses 2017: $7,318,728Net Income 2017: $325,2392017Revenue 2018: $8,059,769Expenses 2018: $8,766,739Net Income 2018: -$706,9702018Revenue 2019: $9,745,476Expenses 2019: $11,037,887Net Income 2019: -$1,292,4112019Revenue 2020: $11,426,072Expenses 2020: $9,747,760Net Income 2020: $1,678,3122020Revenue 2021: $10,947,977Expenses 2021: $10,933,874Net Income 2021: $14,1032021Revenue 2021: $10,947,977Expenses 2021: $10,933,874Net Income 2021: $14,1032021Revenue 2022: $11,195,292Expenses 2022: $11,673,862Net Income 2022: -$478,5702022Revenue 2023: $12,845,325Expenses 2023: $11,751,363Net Income 2023: $1,093,9622023

Highlighted filing

2021

Revenue$10,947,977
Expenses$10,933,874
Net Income$14,103
Jump To
Filing Snapshot
Filing Period
Jan 1, 2021 to Dec 31, 2021
Signed
May 25, 2022
Return Version
2021v4.2
Gross Receipts
$10,947,977
Mission and Program Overview

Mission

CaringBridge has a single vision: a world where no one goes through a health journey alone. In order to turn this vision into reality, we've made it our mission to build bridges of care and communication providing love and support on a health journey.

From the launch of the very first caringbridge site, we've been working toward a single vision: a world where no one goes through a health journey alone. In order to turn this vision into reality, we've made it our mission to build bridges of care and communication providing love and support on a health journey.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$3,105,297$2,489,463▼ $615,834
Investments in Publicly Traded Securities$1,441,683$1,433,150▼ $8,533
Savings and Temporary Cash Investments$174,319$1,056,115▲ $881,796
Prepaid Expenses and Deferred Charges$175,773$121,185▼ $54,588
Accounts Receivable$34,701$48,998▲ $14,297
Land, Buildings, and Equipment, Net$252,296$16,401▼ $235,895
Inventories for Sale or Use$2,006$5,589▲ $3,583
Total Assets$5,201,375$5,186,201▼ $15,174
Other Assets Total$15,300$15,300→ $0
Liabilities
Accounts Payable and Accrued Expenses$354,885$405,980▲ $51,095
Other Liabilities$77,826$5,987▼ $71,839
Total Liabilities$432,711$411,967▼ $20,744
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$4,546,266$4,551,390▲ $5,124
Net Assets With Donor Restrictions$222,398$222,844▲ $446
Total Net Assets Fund Balance$4,768,664$4,774,234▲ $5,570
Total Liabilities and Net Assets / Fund Balance$5,201,375$5,186,201▼ $15,174

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$0$2,657,113$2,657,113
Leasehold Improvements$16,401$407,057$423,458
Equipment$0$363,275$363,275

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2021$222,398-▲ $446-$222,844
2020$219,469-▲ $2,929-$222,398
2019$212,257-▲ $7,212-$219,469
2018$209,544-▲ $2,713-$212,257
2017$207,172-▲ $2,372-$209,544
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Brigid BonnerChief Experience Officer (part-year)FT$130,265$118,034$248,299
Tia NewcomerChief Executive OfficerFT$229,923$14,993$244,916
Mike ThykenChief Technology Officer (part-year)FT$204,938$20,723$225,661
Elizabeth OlsonChief Financial OfficerFT$182,210$32,385$214,595
Dale DurhamPrincipal Architect (part-year)FT$168,642$27,356$195,998
Ming TanDirector of Technology (part-year)FT$174,875$14,197$189,072
Amanda MarkChief Development OfficerFT$164,363$18,094$182,457
Megan BonifasDirector of Product MangementFT$153,307$28,594$181,901
Jason ColemanLead Software EngineerFT$145,170$21,606$166,776
Liwanag Q OjalaChief Executive Officer (part-year)FT$147,464$16,479$163,943
Simi GeorgeSolution ArchitectFT$154,251$5,028$159,279

Board Members and Trustees

NameTitle
Bruce SmithBoard Co-chair
Jodi HublerBoard Co-chair
Adrian SlobinBoard Member
Andy ThiemanBoard Member
Archelle GeorgiouBoard Member
Cris RossBoard Member
Don LiuBoard Member
Dr Sharon BerryBoard Member
Jim CueneBoard Member
John OrnerBoard Member
John WernzBoard Member
KEVIN O'LEARYBoard Member
Paurvi BhattBoard Member
Pete SegarBoard Member
Pete SommernessBoard Member
Scott SpikerBoard Member
Solome TibebuBoard Member
Dr Veronique RogerBoard Member (part-year)
Berit FrancisBoard Secretary (part-year)
Molly JungbauerBoard Treasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Amazon Web ServicesTechnology Hosting410 TERRY AVENUE NORTH, Seattle, WA 98109-5210$318,128
Wise It Consulting INCTechnology Staffing And Consulting10780 201ST AVE NW, Elk River, MN 55330$282,520
The Holdingcompany Lab LLCUser Experience/product Consulting444 SPEAR STREET STE 213, San Francisco, CA 94105$197,500
Charter SolutionsTechnology Consulting3033 CAMPUS DR, Plymouth, MN 55441$160,093
Nextafter LLCDevelopment/fundraising Consulting5810 TENNYSON PARKWAY SUITE 12, Plano, TX 75024$144,500
Revenue and Support

Revenue Composition

Contributions and Grants
$10,677,083
Program Service Revenue
$0
Investment Income
$17,186
Other Revenue
$253,708
All Other Contributions
$10,677,083
Change in Net Assets
$14,103

Audited Revenue Reconciliation

Revenue per Audited Statements
$10,947,977
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$478,063
Total Revenue per Audited Statements
$11,426,040
Total Revenue per Form 990
$10,947,977
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$6,643,707
Other Expenses$4,192,667
Total Fundraising Expense$1,094,188
Professional Fundraising Fees$97,500
Grants and Similar Amounts Paid$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$3,580,789$443,890$402,516$4,427,195
Fees for Services Other$1,112,059$333,408$33,627$1,479,094
Current Officers, Directors, Trustees, and Key Employees$1,035,119$128,384$116,368$1,279,871
Advertising$773,387-$6,722$780,109
Information Technology$565,611$39,853$42,243$647,707
Other Employee Benefits$319,670$39,897$35,974$395,541
Payroll Taxes$317,555$39,630$35,736$392,921
Depreciation Depletion$218,093$9,393$10,565$238,051
Office Expenses$59,398$10,963$140,836$211,197
Occupancy$124,496$12,443$13,995$150,934
Pension Plan Contributions$119,756$14,946$13,477$148,179
Fees for Services Professional Fundraising--$97,500$97,500
Fees for Services Legal$240$37,257-$37,497
Other Expenses$13,609$17,179$1,594$30,788
Insurance$21,682$2,167$2,437$26,286
Travel$5,273$13,002$132$18,407
Fees for Services Accounting-$16,100-$16,100
Total Functional Expenses$8,310,317$1,529,369$1,094,188$10,933,874

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$11,420,470
Expenses per Audited Statements$10,933,874
Total Expenses per Form 990$10,933,874
Expenses Not Reported on Form 990$486,596
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
Yes

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$97,500
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Leasehold Improvements$5,987
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 1A

The organization's executive committee consists of the board chair, vice chair, secretary, treasurer, and three additional board members. The executive committee is responsible for financial oversight, overall strategic planning, resource planning/evaluation, and managing external relationships.

Form 990, Part VI, Section B, Line 11B

The form 990 is prepared by an independent accounting firm and reviewed by the chief executive officer and a combination of the executive committee and the finance committee prior to filing with the irs. The form 990 will be distributed to all board members prior to filing with the irs.

Form 990, Part VI, Section B, Line 12C

When drafting the agenda for each board or committee meeting, the chair and caringbridge staff review the agenda and any possible conflicts of interest. The board or committee reviews any possible conflicts, then determines if there is an actual conflict of interest. The conflicted director/employee is not permitted to participate in decision making or vote on the transaction in question. All proceedings related to conflicts of interest are reflected in the meeting minutes.

Form 990, Part VI, Section B, Line 15

The process for deteriming compensation for the ceo includes all of the following elements: (1) compensation is reviewed by and approved by the executive committee; (2) compensation is reviewed on an annual basis and approved using data of comparable pay for similarly qualified persons in functionally comparable positions at similarly situated organizations; (2) there is contemporaneous documentation and recordkeeping with respect to the deliberations and decisions regarding comp arrangements in emails and/or the meeting minutes. This process was last conducted in may 2021 with the hire of a new ceo. The process for making compensation decisions for officers and key employees includes all of the following elements: (1) compensation of each individual is reviewed and approved by the ceo in consultation with human resources manager; (2) compensation of each individual is reviewed on an annual basis and approved using data of comparable pay for similarly qualified persons in functionally comparable positions at similarly situated organizations. This process occurs each year in january.

Form 990, Part VI, Section C, Line 19

The organization makes its governing documents and conflict of interest policy available to the public upon request. In addition, current and past years' audited financial statements and forms 990 are available on the organization's website.

Filing and Contact Details

Filer

Filer Name
Caringbridge
EIN
42-1529394
Phone
6514527940
Address
2750 BLUE WATER ROAD 275, EAGAN, MN 55121

Signing Officer

Name
Tia Newcomer
Title
Chief Executive Officer
Phone
6514527940
Signed
2022-05-25
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Tia Newcomer
Formed
2002
Legal Domicile
Mn
Voting Board Members
16
Independent Board Members
16
Employees
63
Volunteers
20

Preparer

Firm
Baker Tilly US Llp
Address
225 S 6TH ST 2300, MINNEAPOLIS, MN 55402
Preparer
Lawrence H Mohr CPA
Phone
6128764500
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Outsourcing: program service expenses 217,798. Management and general expenses 65,298. Fundraising expenses 6,586. Total expenses 289,682. Business development: program service expenses 24,811. Management and general expenses 7,439. Fundraising expenses 750. Total expenses 33,000. Recruiting: program service expenses 149,278. Management and general expenses 44,755. Fundraising expenses 4,514. Total expenses 198,547. Payroll processing: program service expenses 4,411. Management and general expenses 1,323. Fundraising expenses 133. Total expenses 5,867. Contracted services: program service expenses 715,761. Management and general expenses 214,593. Fundraising expenses 21,644. Total expenses 951,998.

Financial Statement Notes

PART V, LINE 4:

The purpose of the endowment fund is to provide ongoing financial support, the income of which shall be used to further the exempt charitable purposes of caringbridge.

PART X, LINE 2:

The internal revenue service has determined that caringbridge is exempt from federal income tax under section 501(c)(3) of the u.s. Internal revenue code. It is also exempt from state income tax. However, any unrelated business income may be subject to taxation. There was no unrelated business income tax recorded for the years ended december 31, 2021 and 2020. The organization follows the accounting standards for contingencies in evaluating uncertain tax positions. This guidance prescribes recognition threshold principles for the financial statement recognition of tax positions taken or expected to be taken on a tax return that are not certain to be realized. No liability has been recognized by the organization for uncertain tax positions as of december 31, 2021 and 2020. The organization's tax returns are subject to review and examination by federal and state authorities.

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IRS990/ActivityOrMissionDesc0FROM THE LAUNCH OF THE VERY FIRST CARINGBRIDGE SITE, WE'VE BEEN WORKING TOWARD A SINGLE VISION: A WORLD WHERE NO ONE GOES THROUGH A HEALTH JOURNEY ALONE. IN ORDER TO TURN THIS VISION INTO REALITY, WE'VE MADE IT OUR MISSION TO BUILD BRIDGES OF CARE AND COMMUNICATION PROVIDING LOVE AND SUPPORT ON A HEALTH JOURNEY.
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IRS990/Desc0CARINGBRIDGE (THE ORGANIZATION) IS A GLOBAL NONPROFIT SOCIAL NETWORK DEDICATED TO HELPING FAMILY AND FRIENDS COMMUNICATE WITH AND SUPPORT LOVED ONES DURING A HEALTH JOURNEY. THANKS TO OUR COMPASSIONATE DONORS, ANYONE, ANYWHERE CAN CREATE A FREE PERSONAL WEBSITE TO EASILY SHARE UPDATES AND RECEIVE THE LOVE AND STRENGTH THEY NEED FROM THEIR COMMUNITY DURING AN ILLNESS OR INJURY. A FREE PERSONAL WEBSITE CAN BE STARTED AT ANY TIME TO SHARE IMPORTANT INFORMATION QUICKLY DURING ANY TYPE OF HEALTH CRISIS. BENEFITS OF USE: ONE PLACE TO DO IT ALL: A FREE CARINGBRIDGE WEBSITE HAS ALL THE TOOLS NEEDED TO KEEP FAMILY AND FRIENDS UPDATED DURING A DIFFICULT TIME. BECAUSE CARINGBRIDGE IS A NONPROFIT, WE PUT OUR USERS' NEEDS FIRST. THROUGH A CARINGBRIDGE WEBSITE USERS CAN: SHARE NEWS AND UPDATES WITH EVERYONE AT THE SAME TIME, COMMUNICATE IN A PRIVATE, AD-FREE PLACE, ACTIVATE FRIENDS AND FAMILY AND COORDINATE HELP, AND RECEIVE EMOTIONAL STRENGTH AND SUPPORT.SAVE TIME AND REDUCE STRESS: A HEALTH CRISIS THROWS EVERYTHING INTO CHAOS. BECAUSE FAMILY AND FRIENDS CARE, QUESTIONS AND PHONE CALLS WON'T STOP AND STUFF BEGINS TO PILE UP. A CARINGBRIDGE WEBSITE GIVES PEOPLE ONE CENTRALIZED, PRIVATE PLACE TO SHARE HEALTH UPDATES AND REQUEST THE HELP THAT MAY BE NEEDED.DEDICATED TO HEALTH: A PERSONAL CARINGBRIDGE WEBSITE IS A PLACE TO SHARE HEALTH UPDATES, PHOTOS AND VIDEOS WITH THE PEOPLE WHO CARE ABOUT A LOVED ONE'S HEALTH JOURNEY. PRIVATE, PROTECTED AND AD-FREE: OUR USERS ARE IN CONTROL OF THEIR PRIVACY SETTINGS, SO ANY GIVEN WEBSITE IS AS PRIVATE OR PUBLIC AS THE AUTHOR/USER WANTS IT TO BE. PERSONAL DATA IS NEVER SOLD, AND THERE IS NO OUTSIDE ADVERTISING, SO THE FOCUS IS ALWAYS ON THE HEALTH JOURNEY, NOT THE LATEST ADVERTISEMENT. COORDINATE HELP: FAMILY AND FRIENDS WANT TO KNOW HOW THEY CAN HELP. THIS IS THE PLACE TO TELL THEM. LET THEM KNOW WHAT IS NEEDED, WHEN VISITORS ARE WELCOME, HOSPITAL OR FACILITY INFORMATION AND HOW TO CONTACT THE AFFECTED PEOPLE. CARINGBRIDGE WEBSITES CAN BE LINKED WITH POPULAR TOOLS SUCH AS PERSONAL FUNDRAISERS OR CALENDARS. SINCE JUNE 7, 1997, NEARLY 950,000 CARINGBRIDGE WEBSITES HAVE BEEN CREATED. COMBINED, THEY HAVE RECEIVED 2.545 BILLION VISITS. TODAY, A NEW CARINGBRIDGE WEBSITE IS CREATED EVERY 12 MINUTES FOR SOMEONE EXPERIENCING A HEALTH CRISIS.
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IRS990/Form990PartVIISectionAGrp/TitleTxt25CHIEF TECHNOLOGY OFFICER (PART-YEAR)
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IRS990/Form990PartVIISectionAGrp/TitleTxt28DIRECTOR OF PRODUCT MANGEMENT
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IRS990/Form990PartVIISectionAGrp/TitleTxt30LEAD SOFTWARE ENGINEER
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IRS990/MissionDesc0CARINGBRIDGE IS WORKING TOWARD A SINGLE VISION: A WORLD WHERE NO ONE GOES THROUGH A HEALTH JOURNEY ALONE. IN ORDER TO TURN THIS VISION INTO REALITY, WE'VE MADE IT OUR MISSION TO BUILD BRIDGES OF CARE AND COMMUNICATION PROVIDING LOVE AND SUPPORT ON A HEALTH JOURNEY.

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2023Summary only. Only limited summary data is available for this year.$6.54$1.17$5.37$12.8$11.8$1.09
2022Summary only. Only limited summary data is available for this year.$4.79$0.53$4.26$11.2$11.7$0.48
2021Detailed filing. Detailed filing data is available for this year.$5.19$0.41$4.77$10.9$10.9$0.01
2021Summary only. Only limited summary data is available for this year.$5.19$0.41$4.77$10.9$10.9$0.01
2020Detailed filing. Detailed filing data is available for this year.$5.20$0.43$4.77$11.4$9.75$1.68
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.85$0.80$3.05$9.75$11.0$1.29
2018Detailed filing. Detailed filing data is available for this year.$6.51$2.23$4.28$8.06$8.77$0.71
2017Detailed filing. Detailed filing data is available for this year.$5.67$0.65$5.02$7.64$7.32$0.33
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$5.54$0.81$4.72$6.77$6.67$0.10
2015Summary only. Only limited summary data is available for this year.$4.95$0.30$4.65$6.82$5.91$0.91
2014Detailed filing. Detailed filing data is available for this year.$4.05$0.30$3.75$6.54$7.03$0.49
2013Detailed filing. Detailed filing data is available for this year.$4.50$0.23$4.27$7.66$7.58$0.08
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.48$0.29$4.19$7.96
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.12$0.31$3.81$8.93