Civic Intelligence

Caringbridge

990 • Fiscal year 2019 • EIN 42-1529394

Jan 01, 2019 to Dec 31, 2019 • Filed on Apr 23, 2020

2750 Blue Water Road No 275Eagan, MN 55121

(651) 452-7940

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

56th percentile

0.21x

Higher debt load relative to assets than 56% of similar nonprofits.

2019 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2019

Liabilities / Revenue

34th percentile

0.08x

Higher debt load relative to revenue than 34% of similar nonprofits.

2019 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2019

Net Margin

16th percentile

-13%

Higher net margin than 16% of similar nonprofits.

2019 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2019

Top Officer Pay

83rd percentile

$245,758

Higher top officer pay than 83% of similar nonprofits.

Top officer pay equals 2.5% of source-year revenue.

2019 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2019

Asset Growth

1st percentile

-41%

Faster asset growth than 1% of similar nonprofits.

2019 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2018 to 2019

Revenue Growth

78th percentile

21%

Faster revenue growth than 78% of similar nonprofits.

2019 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2018 to 2019

Assets

Down

$3,847,348

Down $2,662,301 (-41%) from 2018

Net Assets

Down

$3,049,333

Down $1,232,915 (-29%) from 2018

Liabilities

Down

$798,015

Down $1,429,386 (-64%) from 2018

Revenue

Up

$9,745,476

Up $1,685,707 (+21%) from 2018

Expenses

Up

$11,037,887

Up $2,271,148 (+26%) from 2018

Net Income

Down

-$1,292,411

Down $585,441 (-83%) from 2018

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$8.0M$6.0M$4.0M$2.0M$0Assets 2011: $4,122,360Liabilities 2011: $314,502Net Assets 2011: $3,807,8582011Assets 2012: $4,476,694Liabilities 2012: $290,661Net Assets 2012: $4,186,0332012Assets 2013: $4,500,502Liabilities 2013: $230,680Net Assets 2013: $4,269,8222013Assets 2014: $4,051,752Liabilities 2014: $304,209Net Assets 2014: $3,747,5432014Assets 2015: $4,951,082Liabilities 2015: $304,908Net Assets 2015: $4,646,1742015Assets 2016: $5,535,278Liabilities 2016: $810,621Net Assets 2016: $4,724,6572016Assets 2017: $5,672,165Liabilities 2017: $650,478Net Assets 2017: $5,021,6872017Assets 2018: $6,509,649Liabilities 2018: $2,227,401Net Assets 2018: $4,282,2482018Assets 2019: $3,847,348Liabilities 2019: $798,015Net Assets 2019: $3,049,3332019Assets 2020: $5,201,375Liabilities 2020: $432,711Net Assets 2020: $4,768,6642020Assets 2021: $5,186,201Liabilities 2021: $411,967Net Assets 2021: $4,774,2342021Assets 2022: $4,789,719Liabilities 2022: $526,227Net Assets 2022: $4,263,4922022Assets 2023: $6,535,180Liabilities 2023: $1,169,490Net Assets 2023: $5,365,6902023

Highlighted filing

2019

Assets$3,847,348
Liabilities$798,015
Net Assets$3,049,333

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$15M$10M$5.0M$0-$5.0MExpenses 2011: $8,931,4152011Expenses 2012: $7,961,5682012Revenue 2013: $7,662,118Expenses 2013: $7,578,329Net Income 2013: $83,7892013Revenue 2014: $6,535,180Expenses 2014: $7,029,932Net Income 2014: -$494,7522014Revenue 2015: $6,820,573Expenses 2015: $5,908,804Net Income 2015: $911,7692015Revenue 2016: $6,770,878Expenses 2016: $6,672,738Net Income 2016: $98,1402016Revenue 2017: $7,643,967Expenses 2017: $7,318,728Net Income 2017: $325,2392017Revenue 2018: $8,059,769Expenses 2018: $8,766,739Net Income 2018: -$706,9702018Revenue 2019: $9,745,476Expenses 2019: $11,037,887Net Income 2019: -$1,292,4112019Revenue 2020: $11,426,072Expenses 2020: $9,747,760Net Income 2020: $1,678,3122020Revenue 2021: $10,947,977Expenses 2021: $10,933,874Net Income 2021: $14,1032021Revenue 2022: $11,195,292Expenses 2022: $11,673,862Net Income 2022: -$478,5702022Revenue 2023: $12,845,325Expenses 2023: $11,751,363Net Income 2023: $1,093,9622023

Highlighted filing

2019

Revenue$9,745,476
Expenses$11,037,887
Net Income-$1,292,411
Jump To
Filing Snapshot
Filing Period
Jan 1, 2019 to Dec 31, 2019
Signed
Apr 23, 2020
Return Version
2019v5.1
Gross Receipts
$9,745,810
Mission and Program Overview

Mission

CaringBridge has a single vision: a world where no one goes through a health journey alone. In order to turn this vision into reality, we've made it our mission to build bridges of care and communication providing love and support on a health journey.

To build bridges of care and communication providing love and support on a health journey.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$1,341,168$1,400,664▲ $59,496
Cash and Non-Interest-Bearing Accounts$1,707,653$1,123,563▼ $584,090
Savings and Temporary Cash Investments$2,451,713$548,954▼ $1,902,759
Land, Buildings, and Equipment, Net$857,927$510,123▼ $347,804
Accounts Receivable$13,540$127,602▲ $114,062
Prepaid Expenses and Deferred Charges$121,477$118,435▼ $3,042
Inventories for Sale or Use$871$2,707▲ $1,836
Total Assets$6,509,649$3,847,348▼ $2,662,301
Other Assets Total$15,300$15,300→ $0
Liabilities
Accounts Payable and Accrued Expenses$857,247$529,567▼ $327,680
Other Liabilities$1,370,154$268,448▼ $1,101,706
Total Liabilities$2,227,401$798,015▼ $1,429,386
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$4,069,991$2,829,864▼ $1,240,127
Net Assets With Donor Restrictions$212,257$219,469▲ $7,212
Total Net Assets Fund Balance$4,282,248$3,049,333▼ $1,232,915
Total Liabilities and Net Assets / Fund Balance$6,509,649$3,847,348▼ $2,662,301

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$224,042$2,433,071$2,657,113
Leasehold Improvements$23,458$400,000$423,458
Equipment$262,623$101,649$364,272

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2019$212,257-▲ $7,212-$219,469
2018$209,544-▲ $2,713-$212,257
2017$207,172-▲ $2,372-$209,544
2016$203,147-▲ $4,025-$207,172
2015$199,585-▲ $3,562-$203,147
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Liwanag Q OjalaChief Executive OfficerFT$213,465$32,293$245,758
Brigid BonnerChief Experience OfficerFT$186,000$28,655$214,655
Mike ThykenChief Technology OfficerFT$179,553$23,274$202,827
Elizabeth OlsonChief Financial OfficerFT$159,820$31,024$190,844
Ming TanDirector of TechnologyFT$155,443$20,148$175,591
Dale DurhamSolutions ArchitectFT$150,080$22,019$172,099
Philip NoyedDirector of Creative and User ExperienceFT$149,221$14,205$163,426
Philip NoyedDirector of Creative and User Experi-$145,503$17,923$163,426
Mike BettisonDirector of Digital MarketingFT$141,758$16,862$158,620
Jason ColemanLead Software EngineerFT$135,925$19,587$155,512

Board Members and Trustees

NameTitle
Bruce SmithBoard Chair
Jodi HublerBoard Vice Chair
Adrian SlobinBoard Member
Archelle GeogiouBoard Member
Berit FrancisBoard Member
Don LiuBoard Member
Dr Sharon BerryBoard Member
Dr Veronique RogerBoard Member
Hitesh PatelBoard Member
Jim CueneBoard Member
Kathy PersianBoard Member
Mikisha NationBoard Member
Molly JungbauerBoard Member
Pete SegarBoard Member
Pete SommernessBoard Member
Scott SpikerBoard Member
John WernzBoard Secretary
John OrnerBoard Treasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
The Nerdery LLCTechnology Consulting9555 JAMES AVE S SUITE 245, Bloomington, MN 55431$507,374
Media HorizonsMarketing Consulting800 CONNECTICUT AVENUE, Norwalk, CT 06854$408,680
Hollstadt ConsultingTechnology Staffing1333 NORTHLAND DRIVE SUITE 220, Mendota Heights, MN 55120$235,377
Amazon Web ServicesTechnology Hosting410 TERRY AVENUE NORTH, Seattle, WA 98109-5210$209,404
Frank N Magid AssociatesMarketing Research And Consulting8500 NORMANDALE LAKE BLVD SUITE 63, Minneapolis, MN 55437$166,437
Revenue and Support

Revenue Composition

Contributions and Grants
$9,523,579
Program Service Revenue
$0
Investment Income
$18,012
Other Revenue
$203,885
All Other Contributions
$9,523,579
Change in Net Assets
$-1,292,411

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Securities Publicly Traded2$30,550Publicly Traded
Total Noncash Contributions2$30,550-

Audited Revenue Reconciliation

Revenue per Audited Statements
$9,745,476
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$846,574
Total Revenue per Audited Statements
$10,592,050
Total Revenue per Form 990
$9,745,476
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$5,987,036
Other Expenses$4,960,851
Total Fundraising Expense$968,073
Professional Fundraising Fees$90,000
Grants and Similar Amounts Paid$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$3,425,587$366,579$368,695$4,160,861
Fees for Services Other$1,469,095$103,561$36,928$1,609,584
Advertising$1,247,973-$18,795$1,266,768
Current Officers, Directors, Trustees, and Key Employees$702,143$76,183$75,756$854,082
Information Technology$731,739$34,225$45,520$811,484
Other Employee Benefits$382,820$47,117$42,290$472,227
Depreciation Depletion$340,859$10,069$11,154$362,082
Payroll Taxes$259,101$31,890$28,623$319,614
Office Expenses$49,378$11,320$142,434$203,132
Pension Plan Contributions$146,125$17,985$16,142$180,252
Occupancy$122,137$11,868$13,146$147,151
Fees for Services Professional Fundraising--$90,000$90,000
Travel$28,592$16,117$13,580$58,289
Insurance$27,631$2,685$2,974$33,290
Fees for Services Legal-$24,419-$24,419
Other Expenses$11,175$10,233$8,984$21,408
Fees for Services Accounting-$19,378-$19,378
Total Functional Expenses$8,955,633$1,114,181$968,073$11,037,887

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$11,824,965
Expenses per Audited Statements$11,037,887
Total Expenses per Form 990$11,037,887
Expenses Not Reported on Form 990$787,078
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
Yes

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$90,000
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Adrian SlobinA SLOBIN IS A MEMBER OF CARINGBRIDGE'S BOARD OF TRUSTEESTechnology Consulting Services From the NerderyNo$504,374
Molly JungbauerM JUNGBAUER IS A MEMBER OF CARINGBRIDGE'S BOARD OF TRUSTEESStaffing Services From Hollstadt ConsultingNo$193,071
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Leasehold Improvements$149,664
Deferred Grant Revenue$118,784
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
Yes
Business relationship with family members
No
Business relationship with organization members
Yes
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 1

The organization's executive committee consists of the board chair, vice chair, secretary, treasurer, and two additional board members. The executive committee is responsible for financial oversight, overall strategic planning, resource planning/evaluation, and managing external relationships.

Form 990, Part VI, Section B, Line 11B

The form 990 is prepared by an independent accounting firm and reviewed by the chief executive officer and the executive committee prior to filing with the irs. The form 990 will be distributed to all board members prior to filing with the irs.

Form 990, Part VI, Section B, Line 12C

Each board and committee meeting begins with reviewing the agenda and any possible conflicts of interest. The board determines if there is an actual conflict of interest. The conflicted director/employee is not permitted to participate in decision making or vote on the transaction in question. All proceedings related to conflicts of interest are reflected in the meeting minutes.

Form 990, Part VI, Section B, Line 15

The process for determining compensation for the ceo includes all of the following elements: (1) compensation is reviewed by and approved by the executive committee; (2) compensation is reviewed on an annual basis and approved using data of comparable pay for similarly qualified persons in functionally comparable positions at similarly situated organizations; (3) there is contemporaneous documentation and recordkeeping with respect to the deliberations and decisions regarding comp arrangements in the meeting minutes. This process was last conducted in january, 2020. The process for determining compensation decisions for officers and key employees includes all of the following elements: (1) comp of each individual is reviewed and approved by the ceo in consultation with human resources manager; (2) comp of each individual is reviewed on an annual basis and approved using data of comparable pay for similarly qualified persons in functionally comparable positions at similarly situated organizations. This process was last conducted in january 2020.

Form 990, Part VI, Section C, Line 19

The organization makes its governing documents and conflict of interest policy available to the public upon request. In addition, current and past years' audited financial statements and forms 990 are available on the organization's website.

Filing and Contact Details

Filer

Filer Name
Caringbridge
EIN
42-1529394
Phone
6514527940
Address
2750 BLUE WATER ROAD NO 275, EAGAN, MN 55121

Signing Officer

Name
Liwanag Q Ojala
Title
Chief Executive Officer
Phone
6514527940
Signed
2020-04-23
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Liwanag Q Ojala
Formed
2002
Legal Domicile
Mn
Voting Board Members
16
Independent Board Members
14
Employees
60
Volunteers
250

Preparer

Firm
Baker Tilly Virchow Krause Llp
Address
225 S 6TH ST 2300, MINNEAPOLIS, MN 55402
Preparer
Lawrence H Mohr CPA
Phone
6128764500
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Outsourcing: program service expenses 37,612. Management and general expenses 2,651. Fundraising expenses 945. Total expenses 41,208. Business development: program service expenses 39,712. Management and general expenses 2,799. Fundraising expenses 998. Total expenses 43,509. Recruiting: program service expenses 55,940. Management and general expenses 3,943. Fundraising expenses 1,406. Total expenses 61,289. Payroll processing: program service expenses 3,981. Management and general expenses 281. Fundraising expenses 100. Total expenses 4,362. Contracted services: program service expenses 1,331,850. Management and general expenses 93,887. Fundraising expenses 33,479. Total expenses 1,459,216.

Financial Statement Notes

PART V, LINE 4:

The purpose of the endowment fund is to provide ongoing financial support, the income of which shall be used to further the exempt charitable purposes of caringbridge.

PART X, LINE 2:

The internal revenue service has determined that caringbridge is exempt from federal income tax under section 501(c)(3) of the u.s. Internal revenue code. It is also exempt from state income tax. However, any unrelated business income may be subject to taxation. There was no unrelated business income tax recorded for the years ended december 31, 2019 and 2018. The organization follows the accounting standards for contingencies in evaluating uncertain tax positions. This guidance prescribes recognition threshold principles for the financial statement recognition of tax positions taken or expected to be taken on a tax return that are not certain to be realized. No liability has been recognized by the organization for uncertain tax positions as of december 31, 2019 and 2018. The organization's tax returns are subject to review and examination by federal and state authorities.

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IRS990/Desc0CARINGBRIDGE (THE ORGANIZATION) IS A GLOBAL NONPROFIT SOCIAL NETWORK DEDICATED TO HELPING FAMILY AND FRIENDS COMMUNICATE WITH AND SUPPORT LOVED ONES DURING A HEALTH JOURNEY. THANKS TO OUR COMPASSIONATE DONORS, ANYONE, ANYWHERE CAN CREATE A FREE PERSONAL WEBSITE TO EASILY SHARE UPDATES AND RECEIVE THE LOVE AND STRENGTH THEY NEED FROM THEIR COMMUNITY DURING AN ILLNESS OR INJURY. A FREE PERSONAL WEBSITE CAN BE STARTED AT ANY TIME TO SHARE IMPORTANT INFORMATION QUICKLY DURING ANY TYPE OF HEALTH CRISIS. BENEFITS OF USE: ONE PLACE TO DO IT ALL: A FREE CARINGBRIDGE WEBSITE HAS ALL THE TOOLS NEEDED TO KEEP FAMILY AND FRIENDS UPDATED DURING A DIFFICULT TIME. BECAUSE CARINGBRIDGE IS A NONPROFIT, WE PUT OUR USERS' NEEDS FIRST. THROUGH A CARINGBRIDGE WEBSITE USERS CAN: SHARE NEWS AND UPDATES WITH EVERYONE AT THE SAME TIME, COMMUNICATE IN A PRIVATE, AD-FREE PLACE, ACTIVATE FRIENDS AND FAMILY AND COORDINATE HELP, AND RECEIVE EMOTIONAL STRENGTH AND SUPPORT.SAVE TIME AND REDUCE STRESS: A HEALTH CRISIS THROWS EVERYTHING INTO CHAOS. BECAUSE FAMILY AND FRIENDS CARE, QUESTIONS AND PHONE CALLS WON'T STOP AND STUFF BEGINS TO PILE UP. A CARINGBRIDGE WEBSITE GIVES PEOPLE ONE CENTRALIZED, PRIVATE PLACE TO SHARE HEALTH UPDATES AND REQUEST THE HELP THAT MAY BE NEEDED.DEDICATED TO HEALTH: A PERSONAL CARINGBRIDGE WEBSITE IS A PLACE TO SHARE HEALTH UPDATES, PHOTOS AND VIDEOS WITH THE PEOPLE WHO CARE ABOUT A LOVED ONE'S HEALTH JOURNEY. PRIVATE, PROTECTED AND AD-FREE: OUR USERS ARE IN CONTROL OF THEIR PRIVACY SETTINGS, SO ANY GIVEN WEBSITE IS AS PRIVATE OR PUBLIC AS THE AUTHOR/USER WANTS IT TO BE. PERSONAL DATA IS NEVER SOLD, AND THERE IS NO OUTSIDE ADVERTISING, SO THE FOCUS IS ALWAYS ON THE HEALTH JOURNEY, NOT THE LATEST ADVERTISEMENT. COORDINATE HELP: FAMILY AND FRIENDS WANT TO KNOW HOW THEY CAN HELP. THIS IS THE PLACE TO TELL THEM. LET THEM KNOW WHAT IS NEEDED, WHEN VISITORS ARE WELCOME, HOSPITAL OR FACILITY INFORMATION AND HOW TO CONTACT THE AFFECTED PEOPLE. CARINGBRIDGE WEBSITES CAN BE LINKED WITH POPULAR TOOLS SUCH AS PERSONAL FUNDRAISERS OR CALENDARS. SINCE JUNE 7, 1997, MORE THAN 850,000 CARINGBRIDGE WEBSITES HAVE BEEN CREATED. COMBINED, THEY HAVE RECEIVED MORE THAN 2.4 BILLION VISITS. TODAY, A NEW CARINGBRIDGE WEBSITE IS CREATED EVERY 10 MINUTES FOR SOMEONE EXPERIENCING A HEALTH CRISIS.
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Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2023Summary only. Only limited summary data is available for this year.$6.54$1.17$5.37$12.8$11.8$1.09
2022Summary only. Only limited summary data is available for this year.$4.79$0.53$4.26$11.2$11.7$0.48
2021Summary only. Only limited summary data is available for this year.$5.19$0.41$4.77$10.9$10.9$0.01
2020Detailed filing. Detailed filing data is available for this year.$5.20$0.43$4.77$11.4$9.75$1.68
2019Detailed filing. Detailed filing data is available for this year.$3.85$0.80$3.05$9.75$11.0$1.29
2018Detailed filing. Detailed filing data is available for this year.$6.51$2.23$4.28$8.06$8.77$0.71
2017Detailed filing. Detailed filing data is available for this year.$5.67$0.65$5.02$7.64$7.32$0.33
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$5.54$0.81$4.72$6.77$6.67$0.10
2015Summary only. Only limited summary data is available for this year.$4.95$0.30$4.65$6.82$5.91$0.91
2014Detailed filing. Detailed filing data is available for this year.$4.05$0.30$3.75$6.54$7.03$0.49
2013Detailed filing. Detailed filing data is available for this year.$4.50$0.23$4.27$7.66$7.58$0.08
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.48$0.29$4.19$7.96
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.12$0.31$3.81$8.93
Peer Organizations

Similar nonprofits based on the same Siviq industry and scale cohort. 2019 filings • 501(c)3 • $5M-$10M nonprofits