Civic Intelligence

Innovative Services Inc.

990 • Fiscal year 2022 • EIN 39-1969834

Jan 01, 2022 to Dec 31, 2022 • Filed on Oct 29, 2023

Organization ProfileISIINC.ORG

View Organization Page

2321 San Luis PlGreen Bay, WI 54304

(920) 431-0962

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

83rd percentile

0.68x

Higher debt load relative to assets than 83% of similar nonprofits.

2022 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2022

Liabilities / Revenue

56th percentile

0.36x

Higher debt load relative to revenue than 56% of similar nonprofits.

2022 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2022

Net Margin

54th percentile

7.9%

Higher net margin than 54% of similar nonprofits.

2022 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2022

Top Officer Pay

27th percentile

$169,047

Higher top officer pay than 27% of similar nonprofits.

Top officer pay equals 0.7% of source-year revenue.

2022 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2022

Asset Growth

98th percentile

187%

Faster asset growth than 98% of similar nonprofits.

2022 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2021 to 2022

Revenue Growth

47th percentile

2.6%

Faster revenue growth than 47% of similar nonprofits.

2022 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2021 to 2022

Balance Sheet
Liabilities / Assets83rd percentile

Assets

Up

$13,673,258

Up $8,911,469 (+187%) from 2021

Net Assets

Up

$4,373,845

Up $2,044,681 (+88%) from 2021

Liabilities

Up

$9,299,413

Up $6,866,788 (+282%) from 2021

Revenue And Expenses
Liabilities / Revenue56th percentileNet Margin54th percentile

Revenue

Up

$25,867,166

Up $665,665 (+2.6%) from 2021

Expenses

Down

$23,822,485

Down $1,679,854 (-6.6%) from 2021

Net Income

Up

$2,044,681

Up $2,345,519 (+780%) from 2021

Historical Trend

Balance Sheet Trend

Asset Growth98th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$15M$10M$5.0M$0Assets 2010: $3,854,876Liabilities 2010: $3,547,756Net Assets 2010: $307,1202010Assets 2011: $4,065,565Liabilities 2011: $3,645,584Net Assets 2011: $419,9812011Assets 2012: $4,120,419Liabilities 2012: $3,470,924Net Assets 2012: $649,4952012Assets 2013: $4,339,587Liabilities 2013: $3,059,357Net Assets 2013: $1,280,2302013Assets 2014: $5,203,459Liabilities 2014: $3,355,920Net Assets 2014: $1,847,5392014Assets 2015: $5,824,991Liabilities 2015: $3,596,927Net Assets 2015: $2,228,0642015Assets 2016: $5,475,431Liabilities 2016: $3,066,241Net Assets 2016: $2,409,1902016Assets 2017: $6,213,987Liabilities 2017: $3,644,312Net Assets 2017: $2,569,6752017Assets 2018: $5,784,588Liabilities 2018: $2,855,327Net Assets 2018: $2,929,2612018Assets 2019: $6,449,629Liabilities 2019: $3,255,705Net Assets 2019: $3,193,9242019Assets 2020: $5,311,567Liabilities 2020: $2,681,565Net Assets 2020: $2,630,0022020Assets 2021: $4,761,789Liabilities 2021: $2,432,625Net Assets 2021: $2,329,1642021Assets 2022: $13,673,258Liabilities 2022: $9,299,413Net Assets 2022: $4,373,8452022Assets 2023: $13,489,995Liabilities 2023: $9,301,299Net Assets 2023: $4,188,6962023Assets 2024: $12,417,729Liabilities 2024: $8,040,232Net Assets 2024: $4,377,4972024

Highlighted filing

2022

Assets$13,673,258
Liabilities$9,299,413
Net Assets$4,373,845
Open 2022 Filing

Operations Trend

Revenue Growth47th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$40M$30M$20M$10M$0-$10MRevenue 2010: $21,229,736Expenses 2010: $21,216,390Net Income 2010: $13,3462010Revenue 2011: $24,378,402Expenses 2011: $24,265,541Net Income 2011: $112,8612011Revenue 2012: $22,396,386Expenses 2012: $22,208,820Net Income 2012: $187,5662012Revenue 2013: $22,619,597Expenses 2013: $21,988,862Net Income 2013: $630,7352013Revenue 2014: $24,154,556Expenses 2014: $23,587,247Net Income 2014: $567,3092014Revenue 2015: $31,359,916Expenses 2015: $30,979,391Net Income 2015: $380,5252015Revenue 2016: $35,355,964Expenses 2016: $35,128,014Net Income 2016: $227,9502016Revenue 2017: $35,911,735Expenses 2017: $35,751,250Net Income 2017: $160,4852017Revenue 2018: $35,074,945Expenses 2018: $34,715,359Net Income 2018: $359,5862018Revenue 2019: $33,122,222Expenses 2019: $32,857,559Net Income 2019: $264,6632019Revenue 2020: $27,821,314Expenses 2020: $28,517,863Net Income 2020: -$696,5492020Revenue 2021: $25,201,501Expenses 2021: $25,502,339Net Income 2021: -$300,8382021Revenue 2022: $25,867,166Expenses 2022: $23,822,485Net Income 2022: $2,044,6812022Revenue 2023: $23,337,476Expenses 2023: $23,522,625Net Income 2023: -$185,1492023Revenue 2024: $21,769,231Expenses 2024: $21,580,430Net Income 2024: $188,8012024

Highlighted filing

2022

Revenue$25,867,166
Expenses$23,822,485
Net Income$2,044,681
Open 2022 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2022 to Dec 31, 2022
Signed
Oct 29, 2023
Return Version
2022v5.0
Gross Receipts
$25,968,058
Mission and Program Overview

Mission

Innovative services, inc. (isi) is committed to flexible, accessible, and family centered support services that honor the dignity, respect the rights, and maximize the potential of each individual.

Innovative services, inc. (isi) is one of the largest nonprofits in wisconsin providing community supportive livining, residential care, and mental health care to people with disabiltieis and their families. Isi's clients live throughout the state in their own homes, in isi's adult family homes, or in our community based residential facilities. We serve youth and adults with physical and mental health needs and in 2022 we assisted over 1,000 clients maintain maximum independence while living their best possible life.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$2,640,013$2,906,353▲ $266,340
Cash and Non-Interest-Bearing Accounts$807,132$2,402,460▲ $1,595,328
Land, Buildings, and Equipment, Net$1,148,763$2,287,632▲ $1,138,869
Prepaid Expenses and Deferred Charges$165,881$299,084▲ $133,203
Total Assets$4,761,789$13,673,258▲ $8,911,469
Other Assets Total$0$5,777,729▲ $5,777,729
Liabilities
Other Liabilities$0$5,786,455▲ $5,786,455
Mortgage Notes Payable Secured by Investment Property$1,408,597$2,262,383▲ $853,786
Accounts Payable and Accrued Expenses$1,024,028$1,250,575▲ $226,547
Total Liabilities$2,432,625$9,299,413▲ $6,866,788
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$2,329,164$4,373,845▲ $2,044,681
Total Net Assets Fund Balance$2,329,164$4,373,845▲ $2,044,681
Total Liabilities and Net Assets / Fund Balance$4,761,789$13,673,258▲ $8,911,469

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$1,357,527$1,064,220$2,421,747
Buildings$544,360$879,847$1,424,207
Equipment$36,545$415,963$452,508
Leasehold Improvements$173,734$224,466$398,200
Land$175,466-$175,466
Other Assets Org$5,777,729--
Compensation and Service Providers
Top Officer Pay27th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Melissa MichelDirector of Operations/CEOFT$155,509$13,538$169,047
Carolyn JazgerVP FinanceFT$120,936$14,415$135,351
Rebecca HrdlickaVP OperationsFT$91,829$42,907$134,736
Doug BerganVP PeopleFT$95,720$27,467$123,187
Jill RowlandVP OperationsFT$117,999$3,421$121,420
Kerry BlondheimVP AdministrationPT$80,465-$80,465

Board Members and Trustees

NameTitle
Bill LaaksoChairman
Ed KruegerDirector
Kristine Hackbarth-hornDirector
Rick SenseSecretary
Jackie DrawsTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Wi Dept Of Health Svcs Div Of EnterprisTravel NursesPO BOX 1668, Madison, WI 53701$242,020
Revenue and Support

Revenue Composition

Contributions and Grants
$7,309,403
Program Service Revenue
$18,053,447
Investment Income
$504,316
Other Revenue
$0
Change in Net Assets
$2,044,681
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$17,748,477
Other Expenses$6,074,008
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$13,600,233$845,579-$14,445,812
Occupancy$1,522,986$333,457-$1,856,443
Other Employee Benefits$1,416,885$71,256-$1,488,141
Payroll Taxes$875,165$96,281-$971,446
Office Expenses$782,065$98,370-$880,435
Current Officers, Directors, Trustees, and Key Employees-$764,206-$764,206
Depreciation Depletion$447,161$106,275-$553,436
Travel$441,913$90,674-$532,587
Insurance$314,968$89,389-$404,357
Information Technology$74,771$262,679-$337,450
All Other Expenses$261,607$43,361-$304,968
Other Expenses$158,495$26,063-$184,558
Interest$111,122$-435-$110,687
Pension Plan Contributions$78,872--$78,872
Fees for Services Accounting-$73,410-$73,410
Fees for Services Other-$21,797-$21,797
Fees for Services Legal-$12,151-$12,151
Conferences and Meetings-$11,503-$11,503
Total Functional Expenses$20,779,415$3,043,070$0$23,822,485
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Rou Obligation - Operating Type Leases$5,786,455
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Distributed to members of board to review using the board pro application which also retains a permanent copy of the document available to all members. If there are questions, the vice president of finance addresses each one by responding using the board pro application. If issues or disagreements arise, a meeting may be scheduled for the board to review.”

Form 990, Part VI, Section B, Line 12C

“The conflict of interest policy applies to directors, officers, employees and volunteers and is annually reviewed by board of directors and management. Employees are expected to disclose conflicts, including outside employment that may create conflicts and personal relationships with clients, business partners, etc. The board of directors then determines whether a person with a covered interest has a conflict of interest and the appropriate course of action is taken. Routine conflicts for roles with limited decision-making authority, such as a personal relationship with someone receiving services, are managed within that business unit to ensure proper safeguards.”

Form 990, Part VI, Section B, Line 15

“An annual executive team compensation review was completed in september, which includes the use of an outside consultant, wage studies and a process approved by the board.”

Form 990, Part VI, Section C, Line 19

“All documents are available upon request.”

Filing and Contact Details

Filer

Filer Name
Innovative Services Inc
EIN
39-1969834
Phone
9204310962
Address
2321 SAN LUIS PL, GREEN BAY, WI 54304

Signing Officer

Name
Carolyn Jazgar
Title
VP Finance
Phone
9204310962
Signed
2023-10-29
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Michael Schwartz
Formed
2003
Legal Domicile
Wi
Voting Board Members
5
Independent Board Members
5
Employees
842
Volunteers
5

Preparer

Firm
Wipfli Llp
Address
PO BOX 12237, GREEN BAY, WI 54307-2237
Preparer
Terri Rexrode CPA Mst
Phone
9206620016
Supplemental Narrative

Financial Statement Notes

PART X, LINE 2:

“In order to account for any uncertain tax positions, the organization determines whether it is more likely than not that a tax position will be sustained upon examination. If the tax position does not meet the more-likely-than not recognition threshold, the benefit of that position is not recognized. The organization has recorded no assets or liabilities related to uncertain tax positions.”

Raw XML AppendixShowing 400 of 527 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0INNOVATIVE SERVICES, INC. (ISI) IS ONE OF THE LARGEST NONPROFITS IN WISCONSIN PROVIDING COMMUNITY SUPPORTIVE LIVINING, RESIDENTIAL CARE, AND MENTAL HEALTH CARE TO PEOPLE WITH DISABILTIEIS AND THEIR FAMILIES. ISI'S CLIENTS LIVE THROUGHOUT THE STATE IN THEIR OWN HOMES, IN ISI'S ADULT FAMILY HOMES, OR IN OUR COMMUNITY BASED RESIDENTIAL FACILITIES. WE SERVE YOUTH AND ADULTS WITH PHYSICAL AND MENTAL HEALTH NEEDS AND IN 2022 WE ASSISTED OVER 1,000 CLIENTS MAINTAIN MAXIMUM INDEPENDENCE WHILE LIVING THEIR BEST POSSIBLE LIFE.
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IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0299084
IRS990/PrincipalOfficerNm0MICHAEL SCHWARTZ
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0623990
IRS990/ProgramServiceRevenueGrp/Desc0RESIDENTIAL SERVICES
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IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt018053447
IRS990/ProgSrvcAccomActy2Grp/Desc0INNOVATIVE SERVICES INC. (ISI) OFFERS COMMUNITY SUPPORTIVE LIVING (CSL) PROGRAMS TO PEOPLE WITH DISABILITIES TO ALLOW THEM TO REMAIN AND THRIVE IN THEIR OWN HOMES. CSL SERVICES ARE PROVIDED AS NEEDED AND ARE FOCUSED ON ACHIEVEMENT OF OUTCOMES, NOT SPECIFIC HOURS OF SERVICE. THIS FLEXIBLE AND LOW-COST MODEL SAVES TAXPAYERS MONEY AND SERVES ANYWHERE FROM 3 TO 30 INDIVIDUALS IN A COMMUNITY WITH ANY OF THE FOLLOWING NEEDS: PERSONAL GROOMING, MEDICATIONS, HOUSEKEEPING, MEAL PREPARATION, LAUNDRY, SHOPPING, LEISURE ACTIVITIES INCLUSIVE OF TRANSPORTATION AND ACCOMPANIMENT FOR MEDICAL AND OTHER APPOINTMENTS. THE USE OF ASSISTIVE MONITORING TECHNOLOGY ALLOWS GREATER INDEPENDENCE FOR INDIVIDUALS IN A COMMUNITY SUPPORTIVE LIVING PROGRAM. THESE PROGRAMS SERVED AN AVERAGE OF 367 CLIENTS PER MONTH IN 2022.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt04946943
IRS990/ProgSrvcAccomActy2Grp/GrantAmt00
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt06651893
IRS990/ProgSrvcAccomActy3Grp/Desc0ISI OFFERS COMPREHENSIVE COMMUNITY SERVICES (CCS) FOR YOUTH AND ADULTS AS WELL AS MENTAL HEALTH SERVICES FOR INDIVIDUALS WITH MENTAL ILLNESS, SUBSTANCE ABUSE DISORDERS, AND OTHER DIAGNOSES. CLIENTS MOST IN NEED RECEIVE SUPPORT AND MENTAL HEALTH CARE BY LICENSED TEAM MEMBERS. THE ORGANIZATION PROVIDED SERVICES TO AN AVERAGE OF 110 CLIENTS PER MONTH.YOUTH SERVICES CCS/CLTS CONSIST OF MAXIMIZING COMMUNITY-BASED SUPPORTS THAT TEACH STRUGGLING YOUTH (AND THEIR PARENTS) ABOUT BARRIERS AND HOW TO OVERCOME THEM. SERVICES ARE PROVIDED TO YOUTHS FROM PRE-SCHOOL TO HIGH SCHOOL WITH MENTAL ILLNESS, BEHAVIORAL DIFFICULTIES, DEVELOPMENTAL DISABILITIES, AND MORE. ADULT COMPREHENSIVE COMMUNITY SUPPORTS ARE ALSO OFFERED TO ADULTS THAT TEACH ABOUT BARRIERS AND HOW TO OVERCOME THEM. FINALLY, SERVICES ARE PROVIDED TO ADULTS WITH MENTAL ILLNESS, SUBSTANCE ABUSE DISORDERS, AND OTHER DIAGNOSES.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt04777280
IRS990/ProgSrvcAccomActy3Grp/GrantAmt00
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt0386605
IRS990/ProgSrvcAccomActyOtherGrp/Desc0ISI OFFERS SUPPORTIVE HOME CARE SERVICES TO PEOPLE LIVING IN THE COMMUNITY THAT MAY CONSIST OF ASSISTANCE WITH ANY OF THE FOLLOWING: PERSONAL GROOMING, MEDICATIONS, HOUSEKEEPING, MEAL PREPARATION, LAUNDRY, SHOPPING, TRANSPORTATION AND ACCOMPANIMENT FOR MEDICAL/SOCIAL APPOINTMENTS. CLIENTS CAN SELECT THEIR OWN VENDORS, PAY THEIR OWN BILLS AND PURCHASE THEIR OWN SUPPLIES. WHILE CLIENT NEED DICTATES THE SPECIFIC LEVEL OF SUPPORT, STAFF ARE AVAILABLE 24/7 AND MOST OF OUR PROGRAMS ARE STAFFED 24 HOURS A DAY. DURING THE YEAR, THE ORGANIZATION PROVIDED CARE FOR AN AVERAGE OF 19 CLIENTS PER MONTH.
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IRS990/ProgSrvcAccomActyOtherGrp/GrantAmt00
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt02339675
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
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IRS990/PYGrantsAndSimilarPaidAmt00
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IRS990/PYOtherExpensesAmt07154306
IRS990/PYOtherRevenueAmt00
IRS990/PYProgramServiceRevenueAmt0418661
IRS990/PYRevenuesLessExpensesAmt0-300838
IRS990/PYSalariesCompEmpBnftPaidAmt018348033
IRS990/PYTotalExpensesAmt025502339
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt025201501
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt02044681
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd00
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd01
IRS990/ReportOtherLiabilitiesInd01
IRS990/ReportProgramRelatedInvstInd00
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IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0ROU OBLIGATION - OPERATING TYPE LEASES
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0IN ORDER TO ACCOUNT FOR ANY UNCERTAIN TAX POSITIONS, THE ORGANIZATION DETERMINES WHETHER IT IS MORE LIKELY THAN NOT THAT A TAX POSITION WILL BE SUSTAINED UPON EXAMINATION. IF THE TAX POSITION DOES NOT MEET THE MORE-LIKELY-THAN NOT RECOGNITION THRESHOLD, THE BENEFIT OF THAT POSITION IS NOT RECOGNIZED. THE ORGANIZATION HAS RECORDED NO ASSETS OR LIABILITIES RELATED TO UNCERTAIN TAX POSITIONS.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0PART X, LINE 2:
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IRS990ScheduleJ/InitialContractExceptionInd00
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusFilingOrganizationAmount0900

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Filings

Displayed year

2022 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$13,673,258
Liabilities
$9,299,413
Net assets
$4,373,845
Revenue
$25,867,166
Expenses
$23,822,485
Net income
$2,044,681
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$12.4$8.04$4.38$21.8$21.6$0.19
2023Detailed filing. Detailed filing data is available for this year.$13.5$9.30$4.19$23.3$23.5$0.19
2022Detailed filing. Detailed filing data is available for this year.$13.7$9.30$4.37$25.9$23.8$2.04
2021Detailed filing. Detailed filing data is available for this year.$4.76$2.43$2.33$25.2$25.5$0.30
2020Detailed filing. Detailed filing data is available for this year.$5.31$2.68$2.63$27.8$28.5$0.70
2019Detailed filing. Detailed filing data is available for this year.$6.45$3.26$3.19$33.1$32.9$0.26
2018Detailed filing. Detailed filing data is available for this year.$5.78$2.86$2.93$35.1$34.7$0.36
2017Detailed filing. Detailed filing data is available for this year.$6.21$3.64$2.57$35.9$35.8$0.16
2016Detailed filing. Detailed filing data is available for this year.$5.48$3.07$2.41$35.4$35.1$0.23
2015Detailed filing. Detailed filing data is available for this year.$5.82$3.60$2.23$31.4$31.0$0.38
2014Detailed filing. Detailed filing data is available for this year.$5.20$3.36$1.85$24.2$23.6$0.57
2013Summary only. Only limited summary data is available for this year.$4.34$3.06$1.28$22.6$22.0$0.63
2012Summary only. Only limited summary data is available for this year.$4.12$3.47$0.65$22.4$22.2$0.19
2011Summary only. Only limited summary data is available for this year.$4.07$3.65$0.42$24.4$24.3$0.11
2010Summary only. Only limited summary data is available for this year.$3.85$3.55$0.31$21.2$21.2$0.01