Civic Intelligence

Senior Services Inc.

990 • Fiscal year 2016 • EIN 38-1747660

Oct 01, 2015 to Sep 30, 2016 • Filed on Jul 31, 2017

918 Jasper StreetKalamazoo, MI 49001

(269) 382-0515

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

40th percentile

0.14x

Higher debt load relative to assets than 40% of similar nonprofits.

2016 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2016

Liabilities / Revenue

26th percentile

0.10x

Higher debt load relative to revenue than 26% of similar nonprofits.

2016 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2016

Net Margin

22nd percentile

-5.9%

Higher net margin than 22% of similar nonprofits.

2016 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2016

Top Officer Pay

43rd percentile

$154,866

Higher top officer pay than 43% of similar nonprofits.

Top officer pay equals 1.1% of source-year revenue.

2016 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2016

Asset Growth

25th percentile

-3.0%

Faster asset growth than 25% of similar nonprofits.

2016 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2015 to 2016

Revenue Growth

19th percentile

-14%

Faster revenue growth than 19% of similar nonprofits.

2016 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2015 to 2016

Assets

Down

$9,156,956

Down $287,579 (-3.0%) from 2015

Net Assets

Down

$7,848,811

Down $401,709 (-4.9%) from 2015

Liabilities

Up

$1,308,145

Up $114,130 (+9.6%) from 2015

Revenue

Down

$13,763,682

Down $2,169,148 (-14%) from 2015

Expenses

Down

$14,569,670

Down $1,403,689 (-8.8%) from 2015

Net Income

Down

-$805,988

Down $765,459 (-1889%) from 2015

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$15M$10M$5.0M$0Assets 2010: $8,274,602Liabilities 2010: $1,223,104Net Assets 2010: $7,051,4982010Assets 2011: $8,131,895Liabilities 2011: $962,711Net Assets 2011: $7,169,1842011Assets 2012: $8,974,876Liabilities 2012: $1,414,054Net Assets 2012: $7,560,8222012Assets 2013: $9,096,192Liabilities 2013: $1,169,744Net Assets 2013: $7,926,4482013Assets 2014: $9,479,866Liabilities 2014: $1,298,233Net Assets 2014: $8,181,6332014Assets 2015: $9,444,535Liabilities 2015: $1,194,015Net Assets 2015: $8,250,5202015Assets 2016: $9,156,956Liabilities 2016: $1,308,145Net Assets 2016: $7,848,8112016Assets 2017: $8,573,889Liabilities 2017: $1,165,932Net Assets 2017: $7,407,9572017Assets 2018: $8,722,964Liabilities 2018: $1,032,589Net Assets 2018: $7,690,3752018Assets 2019: $8,430,322Liabilities 2019: $1,171,397Net Assets 2019: $7,258,9252019Assets 2020: $8,933,065Liabilities 2020: $1,220,238Net Assets 2020: $7,712,8272020Assets 2021: $10,618,830Liabilities 2021: $1,273,447Net Assets 2021: $9,345,3832021Assets 2022: $9,897,246Liabilities 2022: $1,194,303Net Assets 2022: $8,702,9432022Assets 2023: $11,911,451Liabilities 2023: $1,599,931Net Assets 2023: $10,311,5202023Assets 2024: $13,897,311Liabilities 2024: $1,770,552Net Assets 2024: $12,126,7592024

Highlighted filing

2016

Assets$9,156,956
Liabilities$1,308,145
Net Assets$7,848,811

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$20M$10M$0-$10MExpenses 2010: $10,382,2492010Expenses 2011: $10,842,1992011Expenses 2012: $12,279,3682012Revenue 2013: $13,211,354Expenses 2013: $13,191,590Net Income 2013: $19,7642013Revenue 2014: $15,180,409Expenses 2014: $15,386,423Net Income 2014: -$206,0142014Revenue 2015: $15,932,830Expenses 2015: $15,973,359Net Income 2015: -$40,5292015Revenue 2016: $13,763,682Expenses 2016: $14,569,670Net Income 2016: -$805,9882016Revenue 2017: $12,919,018Expenses 2017: $13,836,955Net Income 2017: -$917,9372017Revenue 2018: $13,747,805Expenses 2018: $13,829,974Net Income 2018: -$82,1692018Revenue 2019: $13,763,236Expenses 2019: $14,536,388Net Income 2019: -$773,1522019Revenue 2020: $15,596,796Expenses 2020: $15,743,006Net Income 2020: -$146,2102020Revenue 2021: $16,068,018Expenses 2021: $15,199,887Net Income 2021: $868,1312021Revenue 2022: $16,844,404Expenses 2022: $16,522,458Net Income 2022: $321,9462022Revenue 2023: $18,821,563Expenses 2023: $17,765,840Net Income 2023: $1,055,7232023Revenue 2024: $19,758,356Expenses 2024: $19,173,641Net Income 2024: $584,7152024

Highlighted filing

2016

Revenue$13,763,682
Expenses$14,569,670
Net Income-$805,988
Jump To
Filing Snapshot
Filing Period
Oct 1, 2015 to Sep 30, 2016
Signed
Jul 31, 2017
Return Version
2015v3.0
Gross Receipts
$13,763,682
Mission and Program Overview

Mission

The mission of senior services, inc., is to promote the well-being of all elders, with special commitments to those who are most vulnerable. Senior services will provide leadership in the delivery, promotion, and coordination of community and social services. The agency will actively advocate on behalf of its clients and the older adult population. Senior services will work in collaboration with families and organizations sharing interest in elders. All activities of senior services will reflect concern for the dignity of the individual and will be conducted in a caring, compassionate way, demonstrating the highest standards of professional excellence.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$1,701,566$1,595,899▼ $105,667
Accounts Receivable$1,037,055$1,443,980▲ $406,925
Cash and Non-Interest-Bearing Accounts$2,104,466$1,189,754▼ $914,712
Inventories for Sale or Use$101,446$83,162▼ $18,284
Savings and Temporary Cash Investments$64,862$65,494▲ $632
Total Assets$9,341,513$9,156,956▼ $184,557
Other Assets Total$4,332,118$4,778,667▲ $446,549
Liabilities
Accounts Payable and Accrued Expenses$964,407$1,089,780▲ $125,373
Deferred Revenue$229,608$218,365▼ $11,243
Total Liabilities$1,194,015$1,308,145▲ $114,130
Net Assets / Fund Balance
Unrestricted Net Assets$6,477,387$6,039,769▼ $437,618
Temporarily Rstr Net Assets$1,670,111$1,809,042▲ $138,931
Total Net Assets Fund Balance$8,147,498$7,848,811▼ $298,687
Total Liabilities and Net Assets / Fund Balance$9,341,513$9,156,956▼ $184,557

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$1,392,704$1,649,464$3,042,168
Equipment$167,047$848,734$1,015,781
Land$36,148-$36,148
Other Assets Org$4,778,667--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2016$4,332,118-▲ $458,938-$4,778,667
2015$3,825,724$500,000▲ $18,755-$4,332,118
2014$4,464,525$3,064▲ $468,860-$3,825,724
2013$4,118,664-▲ $356,271-$4,464,525
2012$3,521,283-▲ $607,888-$4,118,664
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Robert LittkeExecutive DiFT$143,291$11,575$154,866
Robert LittkeExecutive Director-$143,291$11,575$154,866

Board Members and Trustees

NameTitle
Jeff CassadaChair
Brian KaufmanBoard Member
Dr Denise WashingtonBoard Member
Edward MorganBoard Member
Jennifer NapBoard Member
Shaun PhillipsBoard Member
Shawn PremerBoard Member
Susan DelsiBoard Member
Jeanne Grubb1st Vice CHA
Connie DouglasConsumer Rep
Scott AldrichConsumer Rep
Joel CooperPartner Agen
William LeonardSecretary
Wendy LawrenceTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$12,220,039
Program Service Revenue
$1,531,825
Investment Income
$635
Other Revenue
$11,183
All Other Contributions
$426,249
Change in Net Assets
$-805,988

Audited Revenue Reconciliation

Revenue per Audited Statements
$13,763,682
Revenue Not Reported on Form 990
$507,301
Total Revenue per Audited Statements
$14,270,983
Total Revenue per Form 990
$13,763,682
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$9,271,251
Salaries, Compensation, and Employee Benefits$5,298,419
Total Fundraising Expense$104,649
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Fees for Services Other$7,067,899$47,641$680$7,116,220
Other Salaries and Wages$3,956,173$254,465$74,234$4,284,872
Payroll Taxes$391,296$29,521$6,144$426,961
Other Employee Benefits$276,201$24,132$5,456$305,789
Occupancy$250,285$8,575$1,683$260,543
Travel$160,977$940$421$162,338
Current Officers, Directors, Trustees, and Key Employees-$149,315-$149,315
Depreciation Depletion$98,743$47,524$1,145$147,412
Pension Plan Contributions$112,460$16,007$3,015$131,482
Office Expenses$55,853$5,650$4,112$65,615
Information Technology$54,254$5,080$130$59,464
Fees for Services Legal-$48,859-$48,859
Fees for Services Accounting$24,744$1,290$289$26,323
Insurance$16,914$872$196$17,982
Conferences and Meetings$10,874$-1,296$5,714$15,292
Other Expenses$12,688$250$1$12,938
All Other Expenses$11,015$39$308$11,362
Advertising$10,859$-672$937$11,124
Fees for Service Investment Mgmnt Fees$6,370$199$135$6,704
Total Functional Expenses$13,823,085$641,936$104,649$14,569,670

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$14,569,670
Total Expenses per Audited Statements$14,569,670
Total Expenses per Form 990$14,569,670
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$11,183
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

The form 990 is emailed to the board to review prior to filing.

Form 990, Page 6, Part VI, Line 12C

Conflicts of interest are disclosed and reviewed annually. Bylaws reviewed annually by board of directors.

Form 990, Page 6, Part VI, Line 15A

Biannual comparison to michigan non profit wage & benefit survey by hr committee with board approval.

Form 990, Page 6, Part VI, Line 15B

Biannual comparison to michigan non profit wage & benefit survey by hr committee with board approval.

Form 990, Page 6, Part VI, Line 19

Governing documents, conflict of interest policy, and financial statements are available to the public upon request.

Filing and Contact Details

Filer

Filer Name
Senior Services Inc
EIN
38-1747660
Phone
2693820515
Address
918 JASPER STREET, KALAMAZOO, MI 49001

Signing Officer

Name
Robert Littke
Title
Executive Director
Phone
2693820515
Signed
2017-07-31
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Robert Littke
Formed
1963
Legal Domicile
Mi
Voting Board Members
14
Independent Board Members
14
Employees
273
Volunteers
720

Preparer

Firm
Seber Tans Plc
Address
555 W CROSSTOWN PARKWAY STE 304, KALAMAZOO, MI 49008
Preparer
Jennifer Holder
Phone
2693438180
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

The mission of senior services, inc., is to promote the well-being of all elders, with special commitments to those who are most vulnerable. Senior services will provide leadership in the delivery, promotion, and coordination of community and social services. The agency will actively advocate on behalf of its clients and the older adult population. Senior services will work in collaboration with families and organizations sharing interest in elders. All activities of senior services will reflect concern for the dignity of the individual and will be conducted in a caring, compassionate way, demonstrating the highest standards of professional excellence.

Form 990, Page 2, Part III, Line 4C

Referral sources to any senior, family and community members in need of assistance. Senior center - this program gives older adults a variety of volunteer, enrichment, educational, social, and recreational opportunities. Behavioral health and wellness - this program serves adults, age 55 or over, who are at immediate risk of psychiatric hospitalization or out-of- home placement due to the onset of mental illness or chronic mental illness. Obra/nursing home monitoring - nursing home screening and annual review. Tobacco respite care - this program provides a break from the responsibilities of care giving for specified block of time. Coover emergency fund - this program provides for those people in the community with emergency needs who don't have the ability to pay.

Form 990, Page 2, Part III, Line 4D

Volunteer opportunities mmap - information and advocacy on medicare, medicaid, long-term care insurance, supplemental insurance, and prescription assistance. Retired senior volunteer program - this program provides volunteer opportunities for people, age 55 and over, to enable them to actively participate in their community. Foster grandparent - this volunteer program allows seniors 60 years and older to serve children with special needs. Senior companion program - this program matches low-income senior volunteers with frail, elderly and developmentally disabled "companions." volunteers provide 20 hours of service per week and receive a small stipend. Give - offers volunteers 18 and older, the opportunity to provide free assistance to seniors and the disabled, to help them remain independent and in their own home.

Form 990, Part IX, Line 11G

Other purchased services 6,924,715 0 0 other purchased services 36,504 0 0 other purchased services 103,972 0 0 other purchased services 2,708 47,641 680

Form 990, Part X

Form 990, part x lines 15 and 27 - certain errors, as a result of an overstatement of investment income related to beneficial interest in assets held by kalamazoo community foundation (kcf) in the year ended september 30, 2015, resulted in an overstatement of previously reported beneficial interest assets held by the kalamazoo community foundation as of september 30, 2015, and investment income for the year then ended. This misstatement was discovered in the current year. Income and beneficial interest in assets held by kcf was restated as follows: overstated interest income from kcf (103,022)

Financial Statement Notes

Schedule D, Page 3, Part X

The internal revenue service has determined the organization to be exempt from federal income taxes under section 501(c)(3) of the internal revenue code. Management does not believe that there are any uncertain tax positions that would require disclosure. Management of the organization considers the likelihood of changes by taxing authorities in its exempt organization returns and discloses potential significant changes that management believes are more likely than not to occur upon examination by tax authorities. Management has not identified any uncertain tax positions in filed returns that require disclosure in the accompanying combined financial statements.

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IRS990/Form990PartVIISectionAGrp/PersonNm8SHAUN PHILLIPS
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IRS990/Form990PartVIISectionAGrp/PersonNm11CONNIE DOUGLAS
IRS990/Form990PartVIISectionAGrp/PersonNm12SCOTT ALDRICH
IRS990/Form990PartVIISectionAGrp/PersonNm13JOEL COOPER
IRS990/Form990PartVIISectionAGrp/PersonNm14ROBERT LITTKE
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IRS990/Form990PartVIISectionAGrp/TitleTxt2TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3SECRETARY
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IRS990/Form990PartVIISectionAGrp/TitleTxt12CONSUMER REP
IRS990/Form990PartVIISectionAGrp/TitleTxt13PARTNER AGEN
IRS990/Form990PartVIISectionAGrp/TitleTxt14EXECUTIVE DI
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IRS990/MissionDesc0THE MISSION OF SENIOR SERVICES, INC., IS TO PROMOTE THE WELL-BEING OF ALL ELDERS, WITH SPECIAL COMMITMENTS TO THOSE WHO ARE MOST VULNERABLE. SENIOR SERVICES WILL PROVIDE LEADERSHIP IN THE DELIVERY, PROMOTION, AND COORDINATION OF COMMUNITY AND SOCIAL SERVICES. THE AGENCY WILL ACTIVELY ADVOCATE ON BEHALF OF ITS CLIENTS AND THE OLDER ADULT POPULATION. SENIOR SERVICES WILL WORK IN COLLABORATION WITH FAMILIES AND ORGANIZATIONS SHARING INTEREST IN ELDERS. ALL ACTIVITIES OF SENIOR SERVICES WILL REFLECT CONCERN FOR THE DIGNITY OF THE INDIVIDUAL AND WILL BE CONDUCTED IN A CARING, COMPASSIONATE WAY, DEMONSTRATING THE HIGHEST STANDARDS OF PROFESSIONAL EXCELLENCE.
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IRS990/ProgSrvcAccomActy2Grp/Desc0NUTRITION SERVICES CONGREGATE MEALS - NUTRITIOUS MEALS ARE SERVED AT FRIENDSHIP CENTERS LOCATED THROUGHOUT SOUTHWEST MICHIGAN. RECREATIONAL AND EDUCATIONAL ACTIVITIES ARE ALSO OFFERED TO SENIORS AT CENTERS IN SOUTHWEST MICHIGAN. HOME DELIVERED MEALS - THIS PROGRAM PROVIDES NUTRITIOUS HOME-DELIVERED MEALS TO HOMEBOUND SENIORS. CATERING - THIS PROGRAM PROVIDES CATERING SERVICE FOR SMALL AND LARGE EVENTS. KITCHEN - OVER 800 MEALS A DAY ARE PROVIDED FOR THE HOME DELIVERED MEALS AND CONGREGATE MEAL PROGRAMS AS WELL AS CATERING AND AGENCY FUNCTIONS. THE KITCHEN ALSO PRODUCES MEALS FOR OTHER NON-PROFIT ORGANIZATIONS.
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IRS990/ProgSrvcAccomActy3Grp/Desc0IN-HOME SUPPORT SERVICES HOME REPAIR - ASSESSMENTS AND REPAIR OF HOMES, INCLUDING MINOR ROOFING, PLUMBING, AND BARRIER-FREE RENOVATIONS ARE OFFERED TO SENIORS IN ORDER TO KEEP PEOPLE IN A SAFE ENVIRONMENT. HOME CARE - IN-HOME CARE AIDES PROVIDE ASSISTANCE WITH PERSONAL CARE NEEDS, MOBILITY, COMPANIONSHIP AND CAN COMPLETE ROUTINE HOUSEHOLD TASKS TO MAINTAIN A HEALTHY AND SAFE LIVING ENVIRONMENT. TRANSPORTATION - SERVICE IS PROVIDED TO SENIORS WITHOUT TRANSPORTATION AVAILABILITY. INFORMATION AND ASSISTANCE - THE CONSULTATION AND REFERRAL SPECIALIST HELPS TO IDENTIFY PROBLEMS, OFFERS INFORMATION AND CONSULTATION, AND PROVIDES REFERRAL SOURCES TO ANY SENIOR, FAMILY AND COMMUNITY MEMBERS IN NEED OF ASSISTANCE. SENIOR CENTER - THIS PROGRAM GIVES OLDER ADULTS A VARIETY OF VOLUNTEER, ENRICHMENT, EDUCATIONAL, SOCIAL, AND RECREATIONAL OPPORTUNITIES. BEHAVIORAL HEALTH AND WELLNESS - THIS PROGRAM SERVES ADULTS, AGE 55 OR OVER, WHO ARE AT IMMEDIATE RISK OF PSYCHIATRIC HOSPITALIZATION OR OUT-OF- HOME PLACEMENT DUE TO THE ONSET OF MENTAL ILLNESS OR CHRONIC MENTAL ILLNESS. OBRA/NURSING HOME MONITORING - NURSING HOME SCREENING AND ANNUAL REVIEW. TOBACCO RESPITE CARE - THIS PROGRAM PROVIDES A BREAK FROM THE RESPONSIBILITIES OF CARE GIVING FOR SPECIFIED BLOCK OF TIME. COOVER EMERGENCY FUND - THIS PROGRAM PROVIDES FOR THOSE PEOPLE IN THE COMMUNITY WITH EMERGENCY NEEDS WHO DON'T HAVE THE ABILITY TO PAY.
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IRS990/ProgSrvcAccomActyOtherGrp/Desc0VOLUNTEER OPPORTUNITIES MMAP - INFORMATION AND ADVOCACY ON MEDICARE, MEDICAID, LONG-TERM CARE INSURANCE, SUPPLEMENTAL INSURANCE, AND PRESCRIPTION ASSISTANCE. RETIRED SENIOR VOLUNTEER PROGRAM - THIS PROGRAM PROVIDES VOLUNTEER OPPORTUNITIES FOR PEOPLE, AGE 55 AND OVER, TO ENABLE THEM TO ACTIVELY PARTICIPATE IN THEIR COMMUNITY. FOSTER GRANDPARENT - THIS VOLUNTEER PROGRAM ALLOWS SENIORS 60 YEARS AND OLDER TO SERVE CHILDREN WITH SPECIAL NEEDS. SENIOR COMPANION PROGRAM - THIS PROGRAM MATCHES LOW-INCOME SENIOR VOLUNTEERS WITH FRAIL, ELDERLY AND DEVELOPMENTALLY DISABLED "COMPANIONS." VOLUNTEERS PROVIDE 20 HOURS OF SERVICE PER WEEK AND RECEIVE A SMALL STIPEND. GIVE - OFFERS VOLUNTEERS 18 AND OLDER, THE OPPORTUNITY TO PROVIDE FREE ASSISTANCE TO SENIORS AND THE DISABLED, TO HELP THEM REMAIN INDEPENDENT AND IN THEIR OWN HOME.
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Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$13.9$1.77$12.1$19.8$19.2$0.58
2023Detailed filing. Detailed filing data is available for this year.$11.9$1.60$10.3$18.8$17.8$1.06
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$9.90$1.19$8.70$16.8$16.5$0.32
2021Detailed filing. Detailed filing data is available for this year.$10.6$1.27$9.35$16.1$15.2$0.87
2020Detailed filing. Detailed filing data is available for this year.$8.93$1.22$7.71$15.6$15.7$0.15
2019Detailed filing. Detailed filing data is available for this year.$8.43$1.17$7.26$13.8$14.5$0.77
2018Detailed filing. Detailed filing data is available for this year.$8.72$1.03$7.69$13.7$13.8$0.08
2017Detailed filing. Detailed filing data is available for this year.$8.57$1.17$7.41$12.9$13.8$0.92
2016Detailed filing. Detailed filing data is available for this year.$9.16$1.31$7.85$13.8$14.6$0.81
2015Detailed filing. Detailed filing data is available for this year.$9.44$1.19$8.25$15.9$16.0$0.04
2014Detailed filing. Detailed filing data is available for this year.$9.48$1.30$8.18$15.2$15.4$0.21
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$9.10$1.17$7.93$13.2$13.2$0.02
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.97$1.41$7.56$12.3
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.13$0.96$7.17$10.8
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.27$1.22$7.05$10.4