Civic Intelligence

Better Business Bureau Detroit and Eastern Michigan

EIN 38-0347220 • 501(c)6 • Southfield, MI

View Organization Page

Profile

Our mission is to be the leader in advancing marketplace trust. We accomplish this mission by: 1) creating a community of trustworthy businesses. 2) setting standards for marketplace trust. 3) encouraging and supporting best practices. 4) celebrating marketplace role models,and 5) denouncing substandard marketplace behavior.the bbb is a public service agency devoted to the protection of the consuming public and the vitality of the free enterprise system. It fulfills its purpose by fostering high standards of responsibility in business practices and services and by advocating truth in advertising, such objectives to be achieved through voluntary regulation and monitoring activities designed to enhance public confidence in business.

20300 W 12 Mile Road 202Southfield, MI 48076

www.easternmichiganbbb.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

93rd percentile

0.73x

Higher debt load relative to assets than 93% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

90th percentile

0.69x

Higher debt load relative to revenue than 90% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Source year 2024

Net Margin

79th percentile

16%

Higher net margin than 79% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

68th percentile

$191,851

Higher top officer pay than 68% of similar nonprofits.

Top officer pay equals 5.1% of source-year revenue.

501(c)6 • $1M-$5M nonprofits • Source year 2024

Asset Growth

98th percentile

102%

Faster asset growth than 98% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Revenue Growth

90th percentile

39%

Faster revenue growth than 90% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets93rd percentile

Assets

Up

$3,505,207

Up $1,765,718 (+102%) from 2023

Liabilities

Up

$2,569,615

Up $1,202,548 (+88%) from 2023

Net Assets

Up

$935,592

Up $563,170 (+151%) from 2023

Operations
Liabilities / Revenue90th percentileNet Margin79th percentile

Revenue

Up

$3,734,420

Up $1,045,094 (+39%) from 2023

Expenses

Up

$3,118,250

Up $299,480 (+11%) from 2023

Net Income

Up

$616,170

Up $745,614 (+576%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth98th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$4.0M$3.0M$2.0M$1.0M$0Assets 2010: $1,114,084Liabilities 2010: $93,503Net Assets 2010: $1,020,5812010Assets 2011: $1,419,386Liabilities 2011: $145,102Net Assets 2011: $1,274,2842011Assets 2012: $1,574,151Liabilities 2012: $116,787Net Assets 2012: $1,457,3642012Assets 2013: $1,664,453Liabilities 2013: $85,733Net Assets 2013: $1,578,7202013Assets 2014: $1,764,194Liabilities 2014: $73,865Net Assets 2014: $1,690,3292014Assets 2015: $1,983,309Liabilities 2015: $145,022Net Assets 2015: $1,838,2872015Assets 2016: $2,286,494Liabilities 2016: $130,649Net Assets 2016: $2,155,8452016Assets 2017: $2,462,335Liabilities 2017: $131,588Net Assets 2017: $2,330,7472017Assets 2018: $2,534,032Liabilities 2018: $84,099Net Assets 2018: $2,449,9332018Assets 2019: $2,045,551Liabilities 2019: $63,460Net Assets 2019: $1,982,0912019Assets 2020: $1,392,453Liabilities 2020: $1,011,904Net Assets 2020: $380,5492020Assets 2021: $1,716,862Liabilities 2021: $1,081,578Net Assets 2021: $635,2842021Assets 2022: $1,517,606Liabilities 2022: $1,068,740Net Assets 2022: $448,8662022Assets 2023: $1,739,489Liabilities 2023: $1,367,067Net Assets 2023: $372,4222023Assets 2024: $3,505,207Liabilities 2024: $2,569,615Net Assets 2024: $935,5922024

Highlighted filing

2024

Assets$3,505,207
Liabilities$2,569,615
Net Assets$935,592
Open 2024 Filing

Operations Trend

Revenue Growth90th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$4.0M$2.0M$0-$2.0MExpenses 2010: $1,794,6172010Expenses 2011: $1,989,1062011Expenses 2012: $1,950,3412012Revenue 2013: $2,126,653Expenses 2013: $2,005,297Net Income 2013: $121,3562013Revenue 2014: $2,088,557Expenses 2014: $1,976,948Net Income 2014: $111,6092014Revenue 2015: $2,191,517Expenses 2015: $2,043,559Net Income 2015: $147,9582015Revenue 2016: $2,378,438Expenses 2016: $2,155,716Net Income 2016: $222,7222016Revenue 2017: $2,600,733Expenses 2017: $2,425,831Net Income 2017: $174,9022017Revenue 2018: $2,488,775Expenses 2018: $2,369,589Net Income 2018: $119,1862018Revenue 2019: $2,335,576Expenses 2019: $2,538,093Net Income 2019: -$202,5172019Revenue 2020: $1,232,632Expenses 2020: $2,082,161Net Income 2020: -$849,5292020Revenue 2021: $2,518,626Expenses 2021: $2,263,891Net Income 2021: $254,7352021Revenue 2022: $2,287,924Expenses 2022: $2,474,342Net Income 2022: -$186,4182022Revenue 2023: $2,689,326Expenses 2023: $2,818,770Net Income 2023: -$129,4442023Revenue 2024: $3,734,420Expenses 2024: $3,118,250Net Income 2024: $616,1702024

Highlighted filing

2024

Revenue$3,734,420
Expenses$3,118,250
Net Income$616,170
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$3,505,207
Liabilities
$2,569,615
Net assets
$935,592
Revenue
$3,734,420
Expenses
$3,118,250
Net income
$616,170
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.51$2.57$0.94$3.73$3.12$0.62
2023Detailed filing. Detailed filing data is available for this year.$1.74$1.37$0.37$2.69$2.82$0.13
2022Detailed filing. Detailed filing data is available for this year.$1.52$1.07$0.45$2.29$2.47$0.19
2021Detailed filing. Detailed filing data is available for this year.$1.72$1.08$0.64$2.52$2.26$0.25
2020Detailed filing. Detailed filing data is available for this year.$1.39$1.01$0.38$1.23$2.08$0.85
2019Detailed filing. Detailed filing data is available for this year.$2.05$0.06$1.98$2.34$2.54$0.20
2018Detailed filing. Detailed filing data is available for this year.$2.53$0.08$2.45$2.49$2.37$0.12
2017Detailed filing. Detailed filing data is available for this year.$2.46$0.13$2.33$2.60$2.43$0.17
2016Detailed filing. Detailed filing data is available for this year.$2.29$0.13$2.16$2.38$2.16$0.22
2015Detailed filing. Detailed filing data is available for this year.$1.98$0.15$1.84$2.19$2.04$0.15
2014Detailed filing. Detailed filing data is available for this year.$1.76$0.07$1.69$2.09$1.98$0.11
2013Detailed filing. Detailed filing data is available for this year.$1.66$0.09$1.58$2.13$2.01$0.12
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.57$0.12$1.46$1.95
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.42$0.15$1.27$1.99
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.11$0.09$1.02$1.79
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 4, 2025
Return Version
2024v5.2
Gross Receipts
$3,734,420
Mission and Program Overview

Mission

The bbb is a public service agency devoted to the protection of the consuming public and the vitality of the free enterprise system. It fulfills its purpose by fostering high standards of responsibility in business practices and services and by advocating truth in advertising, such objectives to be achieved through voluntary regulation and monitoring activities designed to enhance public confidence in business.

Our mission is to be the leader in advancing marketplace trust. We accomplish this mission by: 1) creating a community of trustworthy businesses. 2) setting standards for marketplace trust. 3) encouraging and supporting best practices. 4) celebrating marketplace role models,and 5) denouncing substandard marketplace behavior.the bbb is a public service agency devoted to the protection of the consuming public and the vitality of the free enterprise system. It fulfills its purpose by fostering high standards of responsibility in business practices and services and by advocating truth in advertising, such objectives to be achieved through voluntary regulation and monitoring activities designed to enhance public confidence in business.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$1,014,885$1,695,543▲ $680,658
Accounts Receivable$512,735$423,989▼ $88,746
Land, Buildings, and Equipment, Net$41,093$98,991▲ $57,898
Prepaid Expenses and Deferred Charges$33,647$39,106▲ $5,459
Cash and Non-Interest-Bearing Accounts$1,500$1,500→ $0
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Total Assets$1,739,489$3,505,207▲ $1,765,718
Other Assets Total$135,629$1,246,078▲ $1,110,449
Liabilities
Deferred Revenue$1,303,320$1,318,832▲ $15,512
Other Liabilities-$1,174,435-
Accounts Payable and Accrued Expenses$63,747$76,348▲ $12,601
Total Liabilities$1,367,067$2,569,615▲ $1,202,548
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$372,422$935,592▲ $563,170
Total Net Assets Fund Balance$372,422$935,592▲ $563,170
Total Liabilities and Net Assets / Fund Balance$1,739,489$3,505,207▲ $1,765,718

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$98,991$234,505$333,496
Other Assets Org$1,163,128--
Compensation and Service Providers
Top Officer Pay68th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Melanie DuquesnelPast PresidentFT$191,851$191,851

Board Members and Trustees

NameTitle
Lawrence LevyChairman
Eric PhillipsVice Chair
Adam HelfmanDirector
Celeste DunnDirector
Douglas SchwartzDirector
Dr Anita HicksDirector
Jeff SchleuningDirector
John CookDirector
John ValentiDirector
Joy Morse-GreenDirector
Keith PaulDirector
Mark MontanteDirector
Matt FarrellDirector
Rev Curtis WilliamsDirector
Scott KingDirector
Shlome Ben-EzraDirector
Tasha WilliamsDirector
Timothy MayerDirector
Tommy KashDirector
Trevor AstiDirector
Wade SolomonDirector
Walter ElliottDirector
Revenue and Support

Revenue Composition

Contributions and Grants
$659,096
Program Service Revenue
$3,049,200
Investment Income
$26,124
Other Revenue
$0
All Other Contributions
$659,096
Change in Net Assets
$616,170
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$1,703,873
Salaries, Compensation, and Employee Benefits$1,414,377
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$1,270,153
Fees for Services Other---$428,849
Advertising---$241,879
Occupancy---$164,766
Insurance---$132,634
Payroll Taxes---$125,217
Office Expenses---$78,506
All Other Expenses---$72,611
Other Expenses---$65,234
Fees for Services Legal---$52,231
Depreciation Depletion---$33,382
Conferences and Meetings---$32,743
Fees for Services Accounting---$24,500
Pension Plan Contributions---$19,007
Travel---$4,781
Total Functional Expenses$0$0$0$3,118,250
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Right of Use Liability - Operating Lease$1,174,435
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The governing body receives, reviews and approves the form 990 and 990t prior to filing with the internal revenue service.”

Form 990, Part VI, Section B, Line 12C

“All new board members and employees are given the conflict of interest policy upon joining the bureau. Annually the policy is reviewed with the board, officers and key employees.”

Form 990, Part VI, Section B, Line 15B

“A selection committee of independent board members utilizes the compensation of the former president/ceo, and comparable ceo compensation from other better business bureaus, to determine the compensation package for the current president/ceo. The selection committee make the recommendation for president/ceo to the full board for discussion and approval.”

Form 990, Part VI, Section C, Line 19

“Documents, policies and financial statements are available upon request.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau Detroit and
EIN
38-0347220
Phone
2482239400
Address
20300 W 12 MILE ROAD 202, SOUTHFIELD, MI 48076

Signing Officer

Name
Lawrence Levy
Title
Chairman
Signed
2025-11-04
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Lawrence Levy
Formed
1917
Legal Domicile
Mi
Voting Board Members
22
Independent Board Members
22
Employees
41

Preparer

Firm
Derderian Kann Seyferth & Salucci PC
Address
3001 West Big Beaver Suite 700, Troy, MI 48084
Preparer
Jean M Stenger CPA
Phone
2486493400
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 9

“DEFERRED TAXES = -$53000”

Raw XML AppendixShowing 400 of 569 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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IRS990/ActivitiesConductedPrtshpInd0false
IRS990/ActivityOrMissionDesc0OUR MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. WE ACCOMPLISH THIS MISSION BY: 1) CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES. 2) SETTING STANDARDS FOR MARKETPLACE TRUST. 3) ENCOURAGING AND SUPPORTING BEST PRACTICES. 4) CELEBRATING MARKETPLACE ROLE MODELS,AND 5) DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.THE BBB IS A PUBLIC SERVICE AGENCY DEVOTED TO THE PROTECTION OF THE CONSUMING PUBLIC AND THE VITALITY OF THE FREE ENTERPRISE SYSTEM. IT FULFILLS ITS PURPOSE BY FOSTERING HIGH STANDARDS OF RESPONSIBILITY IN BUSINESS PRACTICES AND SERVICES AND BY ADVOCATING TRUTH IN ADVERTISING, SUCH OBJECTIVES TO BE ACHIEVED THROUGH VOLUNTARY REGULATION AND MONITORING ACTIVITIES DESIGNED TO ENHANCE PUBLIC CONFIDENCE IN BUSINESS.
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IRS990/DepreciationDepletionGrp/TotalAmt033382
IRS990/Desc0THE ORGANIZATION SERVES APPROXIMATELY 3,700 ACCREDITED BUSINESSES LOCATED IN THE EASTERN HALF OF THE LOWER PENINSULA AND ALL OF THE UPPER PENINSULA OF THE STATE OF MICHIGAN. THE BUREAU ALSO SERVES AS AN ARBITRATION SITE AMONG BUSINESSES, CONSUMERS AND AUTOMOBILE DEALERSHIPS AND/OR AUTOMOBILE MANUFACTURERS.
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