Civic Intelligence

Step by Step Inc.

990 • Fiscal year 2024 • EIN 23-2053563

Jul 01, 2023 to Jun 30, 2024 • Filed on May 11, 2025

Organization ProfileWWW.STEPBYSTEPUSA.COM

View Organization Page

744 Kidder StreetWilkesbarre, PA 18702

(570) 829-3477

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

60th percentile

0.37x

Higher debt load relative to assets than 60% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2024

Liabilities / Revenue

25th percentile

0.18x

Higher debt load relative to revenue than 25% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2024

Net Margin

45th percentile

2.7%

Higher net margin than 45% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2024

Top Officer Pay

34th percentile

$365,330

Higher top officer pay than 34% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2024

Asset Growth

77th percentile

14%

Faster asset growth than 77% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Revenue Growth

66th percentile

15%

Faster revenue growth than 66% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets60th percentile

Assets

Up

$52,045,800

Up $6,503,969 (+14%) from 2023

Net Assets

Up

$32,895,873

Up $3,010,157 (+10%) from 2023

Liabilities

Up

$19,149,927

Up $3,493,812 (+22%) from 2023

Revenue And Expenses
Liabilities / Revenue25th percentileNet Margin45th percentile

Revenue

Up

$107,083,167

Up $14,187,089 (+15%) from 2023

Expenses

Up

$104,200,198

Up $13,314,535 (+15%) from 2023

Net Income

Up

$2,882,969

Up $872,554 (+43%) from 2023

Historical Trend

Balance Sheet Trend

Asset Growth77th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$60M$40M$20M$0Assets 2010: $16,505,173Liabilities 2010: $9,998,567Net Assets 2010: $6,506,6062010Assets 2011: $17,399,183Liabilities 2011: $10,242,421Net Assets 2011: $7,156,7622011Assets 2012: $16,374,113Liabilities 2012: $9,538,803Net Assets 2012: $6,835,3102012Assets 2013: $19,146,775Liabilities 2013: $10,008,930Net Assets 2013: $9,137,8452013Assets 2014: $20,262,684Liabilities 2014: $10,291,896Net Assets 2014: $9,970,7882014Assets 2015: $19,639,160Liabilities 2015: $9,553,907Net Assets 2015: $10,085,2532015Assets 2016: $22,122,890Liabilities 2016: $10,176,997Net Assets 2016: $11,945,8932016Assets 2017: $24,415,236Liabilities 2017: $11,046,027Net Assets 2017: $13,369,2092017Assets 2018: $26,224,158Liabilities 2018: $11,529,215Net Assets 2018: $14,694,9432018Assets 2019: $30,517,179Liabilities 2019: $13,455,030Net Assets 2019: $17,062,1492019Assets 2020: $35,199,527Liabilities 2020: $15,684,260Net Assets 2020: $19,515,2672020Assets 2021: $34,766,610Liabilities 2021: $13,528,432Net Assets 2021: $21,238,1782021Assets 2022: $42,280,342Liabilities 2022: $14,486,240Net Assets 2022: $27,794,1022022Assets 2023: $45,541,831Liabilities 2023: $15,656,115Net Assets 2023: $29,885,7162023Assets 2024: $52,045,800Liabilities 2024: $19,149,927Net Assets 2024: $32,895,8732024

Highlighted filing

2024

Assets$52,045,800
Liabilities$19,149,927
Net Assets$32,895,873
Open 2024 Filing

Operations Trend

Revenue Growth66th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$150M$100M$50M$0-$50MExpenses 2010: $52,103,5872010Expenses 2011: $54,351,6702011Revenue 2012: $54,324,021Expenses 2012: $54,635,296Net Income 2012: -$311,2752012Expenses 2013: $55,936,5212013Revenue 2014: $58,398,052Expenses 2014: $57,563,658Net Income 2014: $834,3942014Revenue 2015: $59,451,819Expenses 2015: $59,357,967Net Income 2015: $93,8522015Revenue 2016: $62,513,151Expenses 2016: $61,495,730Net Income 2016: $1,017,4212016Revenue 2017: $65,201,923Expenses 2017: $63,792,809Net Income 2017: $1,409,1142017Revenue 2018: $68,651,215Expenses 2018: $67,430,379Net Income 2018: $1,220,8362018Revenue 2019: $73,765,793Expenses 2019: $71,733,189Net Income 2019: $2,032,6042019Revenue 2020: $77,102,183Expenses 2020: $74,771,583Net Income 2020: $2,330,6002020Revenue 2021: $77,394,755Expenses 2021: $75,931,309Net Income 2021: $1,463,4462021Revenue 2022: $85,796,322Expenses 2022: $82,727,068Net Income 2022: $3,069,2542022Revenue 2023: $92,896,078Expenses 2023: $90,885,663Net Income 2023: $2,010,4152023Revenue 2024: $107,083,167Expenses 2024: $104,200,198Net Income 2024: $2,882,9692024

Highlighted filing

2024

Revenue$107,083,167
Expenses$104,200,198
Net Income$2,882,969
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 11, 2025
Return Version
2023v6.0
Gross Receipts
$109,500,817
Mission and Program Overview

Mission

The provision of Housing, Rehabilitation, and Support Services to individuals with emotional and developmental disabilities along with Support and Treatment Services for individuals with drug and alcohol addictions.

To provide housing, rehabilitation, and support services to individuals.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$20,297,004$22,681,947▲ $2,384,943
Accounts Receivable$12,063,006$13,278,128▲ $1,215,122
Savings and Temporary Cash Investments$5,728,823$10,818,994▲ $5,090,171
Investments in Publicly Traded Securities$5,037,821$4,400,452▼ $637,369
Prepaid Expenses and Deferred Charges$1,842,178$403,082▼ $1,439,096
Cash and Non-Interest-Bearing Accounts$80,660$80,710▲ $50
Investments Other Securities$75,000$75,000→ $0
Intangible Assets$45,128$40,615▼ $4,513
Total Assets$45,541,831$52,045,800▲ $6,503,969
Other Assets Total$372,211$266,872▼ $105,339
Liabilities
Accounts Payable and Accrued Expenses$8,138,918$9,340,995▲ $1,202,077
Mortgage Notes Payable Secured by Investment Property$2,798,931$5,112,254▲ $2,313,323
Other Liabilities$4,534,753$4,696,678▲ $161,925
Deferred Revenue$183,513$0▼ $183,513
Total Liabilities$15,656,115$19,149,927▲ $3,493,812
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$29,868,690$32,883,822▲ $3,015,132
Net Assets With Donor Restrictions$17,026$12,051▼ $4,975
Total Net Assets Fund Balance$29,885,716$32,895,873▲ $3,010,157
Total Liabilities and Net Assets / Fund Balance$45,541,831$52,045,800▲ $6,503,969

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$12,550,132$12,270,205$24,820,337
Other Land Buildings$6,537,581$5,472,710$12,010,291
Land$2,849,119-$2,849,119
Equipment$631,840$1,293,228$1,925,068
Leasehold Improvements$113,275$678,763$792,038
Compensation and Service Providers
Top Officer Pay34th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Eric LindeyPresident/CEOFT$311,401$53,929$365,330
Lesley CoreyExec VP of Operations/COOFT$218,318$56,120$274,438
SUSANNE O'DONNELLVP of Finance/CFOFT$198,075$58,601$256,676
Justin HymonSr. VP of OperationsFT$200,733$34,153$234,886
Joseph SileoChief Administrative & Legal Affairs OfficerFT$221,510$201$221,711
Joseph SileoChief Administrative & Legal Affairs-$216,565$5,146$221,711
Melanie WhiteDirector of Human ResourcesFT$125,065$43,666$168,731
Daniel RipaControllerFT$129,426$36,926$166,352
Colleen HimmelwrightNurseFT$122,176$36,917$159,093
Janet RomeroVP of OperationsFT$103,662$51,342$155,004
Denise CavenaughVP of OperationsFT$110,222$34,015$144,237
Beth PuchalskyVP of Operations (until 12-8-23)FT$138,436$314$138,750
Roli EdunejuDirect Support StaffFT$124,325$13,901$138,226
Adrian SquareId Program SupervisorFT$117,327$13,793$131,120
Margaret LukaszewskiVP of OperationsFT$99,006$22,563$121,569
Michael KasenchakFormer VP of Finance/CFO-$116,500$116,500$116,500
Michael BernatovichFormer Interim President/c-$102,700$102,700$102,700

Board Members and Trustees

NameTitle
Atty John EllisBoard Chairperson
Paula JumpBoard Vice- Chairperson
Mary Beth FarrellImmediate Past Board Chairperson
Cornelia RomanowskiBoard Member
Dr Cindy CharnetskiBoard Member
Dr Sandi KislanBoard Member
Greg ChaffeeBoard Member
Margaret NevilleBoard Member
Matt MucciBoard Member
Tina MccarthyBoard Member
Tom FreitasBoard Member
Dr Kim FerenceBoard Member (until May 2024)
George RableBoard Member (until May 2024)
Karen FriarBoard Secretary
James HarowiczBoard Treasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Willetts Technology INCInformation Technology ServicesPO BOX 118, Cumberland, MD 21501$613,542
Delta-t Group INCTemporary Staff ServicesPO BOX 884, Bryn Mawr, PA 19010$423,395
Amare Medical Staffing INCTemporary Staff ServicesPO BOX 799, Gloucester, VA 23061$333,769
Jdb Service Group INCBuilding Improvement Services442 N EASTON RD, Glenside, PA 19038$314,411
John SchenckBuilding Improvement Services420 SAINT JOHNS ROAD, Wapwallopen, PA 18660$176,662
Revenue and Support

Revenue Composition

Contributions and Grants
$55,458
Program Service Revenue
$106,489,030
Investment Income
$391,215
Other Revenue
$147,464
All Other Contributions
$43,169
Change in Net Assets
$2,882,969

Audited Revenue Reconciliation

Revenue per Audited Statements
$107,083,167
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$98,046
Total Revenue per Audited Statements
$107,181,213
Total Revenue per Form 990
$107,083,167
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$81,793,549
Other Expenses$22,406,649
Total Fundraising Expense$7,630
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$61,469,784$1,787,354$7,044$63,264,182
Other Employee Benefits$9,796,485$473,435$47$10,269,967
Occupancy$6,188,416$345,727-$6,534,143
Payroll Taxes$4,571,821$237,863$539$4,810,223
Fees for Services Other$2,748,908$429,666-$3,178,574
Depreciation Depletion$1,956,315$212,969-$2,169,284
Current Officers, Directors, Trustees, and Key Employees-$2,056,751-$2,056,751
Office Expenses$577,993$887,904-$1,465,897
Pension Plan Contributions$1,301,325$91,101-$1,392,426
Insurance$451,161$634,674-$1,085,835
Other Expenses$867,437$79,142-$946,579
Travel$423,089$109,630-$532,719
Information Technology$144,243$360,941-$505,184
All Other Expenses$394,236$72,859-$467,095
Interest$261,719$13,135-$274,854
Fees for Services Accounting-$89,100-$89,100
Fees for Services Legal$22,177$55,494-$77,671
Fees for Service Investment Mgmnt Fees-$29,142-$29,142
Total Functional Expenses$96,065,956$8,126,612$7,630$104,200,198

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$104,200,198
Expenses per Audited Statements$104,171,056
Total Expenses per Audited Statements$104,171,056
Expenses Not Reported on Financial Statements$29,142
Other Expense Adjustments$29,142
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$4,004
Fundraising Gross Income$4,004
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Purse Bingo$16,293$4,004$533$3,471
Total Events$16,293$4,004$4,004$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liability$3,099,676
Deferred Compensation Plan Liability$684,978
Finance Lease Liability$616,887
Security Deposits$295,137
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The organization's form 990 is provided to the board of directors for review prior to its submission to the irs. The board's acceptance of form 990 is documented in board minutes.”

Form 990, Part VI, Section B, Line 12C

“It is an ongoing process whereby the board of directors and management monitor and enforce compliance with the conflict of interest policy. An individual with a potential conflict of interest is prohibited from making any decisions concerning the respective transaction.”

Form 990, Part VI, Section B, Line 15

“Compensation of the organization's management / officers is reviewed and approved by the board of directors on an annual basis. Specifically, compensation levels for the referenced employees were set by the executive committee of the board based on a compensation study that was completed by an independent consultant. The committee voted on and approved the compensation levels. Any subsequent adjustments are approved by the same committee of the board. All decisions are documented each year.”

Form 990, Part VI, Section C, Line 19

“The organization makes the applicable documents / financial statements available for inspection upon request. Additionally, a copy of the organization's annual audit report has been filed with the federal single audit clearinghouse, the commonwealth of pennsylvania, and all of the counites and political subdivisions with which the organization contracts.”

Filing and Contact Details

Filer

Filer Name
Step by Step Inc
EIN
23-2053563
Phone
5708293477
Address
744 KIDDER STREET, WILKESBARRE, PA 18702

Signing Officer

Name
SUSANNE O'DONNELL
Title
VP Finance
Phone
5708293477
Signed
2025-05-11
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Eric Lindey
Formed
1977
Legal Domicile
Pa
Voting Board Members
13
Independent Board Members
13
Employees
1,751
Volunteers
30

Preparer

Firm
Baker Tilly Advisory Group Lp
Address
1000 COMMERCE PARK DR, WILLIAMSPORT, PA 17701
Preparer
Jaime L Kuntz CPA
Phone
5703236023
Supplemental Narrative

Financial Statement Notes

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Investment management fees netted against revenue on financials -29,142.”

PART XII, LINE 4B - OTHER ADJUSTMENTS:

“Investment management fees netted against revenue on financials 29,142.”

Raw XML AppendixShowing 400 of 993 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm1PAULA JUMP
IRS990/Form990PartVIISectionAGrp/PersonNm2KAREN FRIAR
IRS990/Form990PartVIISectionAGrp/PersonNm3JAMES HAROWICZ
IRS990/Form990PartVIISectionAGrp/PersonNm4MARY BETH FARRELL
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IRS990/Form990PartVIISectionAGrp/PersonNm6GREG CHAFFEE
IRS990/Form990PartVIISectionAGrp/PersonNm7MATT MUCCI
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IRS990/Form990PartVIISectionAGrp/PersonNm13DR KIM FERENCE
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IRS990/Form990PartVIISectionAGrp/PersonNm16LESLEY COREY
IRS990/Form990PartVIISectionAGrp/PersonNm17SUSANNE O'DONNELL
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IRS990/Form990PartVIISectionAGrp/PersonNm21MARGARET LUKASZEWSKI
IRS990/Form990PartVIISectionAGrp/PersonNm22BETH PUCHALSKY
IRS990/Form990PartVIISectionAGrp/PersonNm23JOSEPH SILEO
IRS990/Form990PartVIISectionAGrp/PersonNm24MELANIE WHITE
IRS990/Form990PartVIISectionAGrp/PersonNm25DANIEL RIPA
IRS990/Form990PartVIISectionAGrp/PersonNm26COLLEEN HIMMELWRIGHT
IRS990/Form990PartVIISectionAGrp/PersonNm27ROLI EDUNEJU
IRS990/Form990PartVIISectionAGrp/PersonNm28ADRIAN SQUARE
IRS990/Form990PartVIISectionAGrp/PersonNm29MICHAEL KASENCHAK
IRS990/Form990PartVIISectionAGrp/PersonNm30MICHAEL BERNATOVICH
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IRS990/Form990PartVIISectionAGrp/TitleTxt0BOARD CHAIRPERSON
IRS990/Form990PartVIISectionAGrp/TitleTxt1BOARD VICE- CHAIRPERSON
IRS990/Form990PartVIISectionAGrp/TitleTxt2BOARD SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt3BOARD TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt4IMMEDIATE PAST BOARD CHAIRPERSON
IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt7BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt8BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt9BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt10BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt11BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt12BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt13BOARD MEMBER (UNTIL MAY 2024)
IRS990/Form990PartVIISectionAGrp/TitleTxt14BOARD MEMBER (UNTIL MAY 2024)
IRS990/Form990PartVIISectionAGrp/TitleTxt15PRESIDENT/CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt16EXEC VP OF OPERATIONS/COO
IRS990/Form990PartVIISectionAGrp/TitleTxt17VP OF FINANCE/CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt18SR. VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt19VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt20VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt21VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt22VP OF OPERATIONS (UNTIL 12-8-23)
IRS990/Form990PartVIISectionAGrp/TitleTxt23CHIEF ADMINISTRATIVE & LEGAL AFFAIRS OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt24DIRECTOR OF HUMAN RESOURCES
IRS990/Form990PartVIISectionAGrp/TitleTxt25CONTROLLER
IRS990/Form990PartVIISectionAGrp/TitleTxt26NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt27DIRECT SUPPORT STAFF
IRS990/Form990PartVIISectionAGrp/TitleTxt28ID PROGRAM SUPERVISOR
IRS990/Form990PartVIISectionAGrp/TitleTxt29FORMER VP OF FINANCE/CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt30FORMER INTERIM PRESIDENT/C
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr01977
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IRS990/FSAuditedInd01
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IRS990/IncludeFIN48FootnoteInd00

Document Assets

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Filings

Displayed year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$52,045,800
Liabilities
$19,149,927
Net assets
$32,895,873
Revenue
$107,083,167
Expenses
$104,200,198
Net income
$2,882,969
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$52.0$19.1$32.9$107$104$2.88
2023Summary only. Only limited summary data is available for this year.$45.5$15.7$29.9$92.9$90.9$2.01
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$42.3$14.5$27.8$85.8$82.7$3.07
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$34.8$13.5$21.2$77.4$75.9$1.46
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$35.2$15.7$19.5$77.1$74.8$2.33
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$30.5$13.5$17.1$73.8$71.7$2.03
2018Summary only. Only limited summary data is available for this year.$26.2$11.5$14.7$68.7$67.4$1.22
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$24.4$11.0$13.4$65.2$63.8$1.41
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$22.1$10.2$11.9$62.5$61.5$1.02
2015Summary only. Only limited summary data is available for this year.$19.6$9.55$10.1$59.5$59.4$0.09
2014Summary only. Only limited summary data is available for this year.$20.3$10.3$9.97$58.4$57.6$0.83
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$19.1$10.0$9.14$55.9
2012Summary only. Only limited summary data is available for this year.$16.4$9.54$6.84$54.3$54.6$0.31
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$17.4$10.2$7.16$54.4
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$16.5$10.00$6.51$52.1