Civic Intelligence

West Central Services Inc

EIN 22-2645978 • 501(c)3 • Lebanon, NH

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Profile

West central behavioral health's mission is to promote the health and quality of life of individuals, families and communities by providing treatment for mental illness and substance use disorders, while helping to reduce the stigma associated with these challenging conditions.

85 Mechanic St Ste C2-1 Box A-10Lebanon, NH 03766

www.wcbh.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

54th percentile

0.21x

Higher debt load relative to assets than 54% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Liabilities / Revenue

42nd percentile

0.17x

Higher debt load relative to revenue than 42% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Net Margin

28th percentile

-2.7%

Higher net margin than 28% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Top Officer Pay

59th percentile

$177,862

Higher top officer pay than 59% of similar nonprofits.

Top officer pay equals 1.6% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Asset Growth

13th percentile

-7.6%

Faster asset growth than 13% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2024 to 2025

Revenue Growth

40th percentile

2.8%

Faster revenue growth than 40% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets54th percentile

Assets

Down

$8,694,291

Down $719,815 (-7.6%) from 2024

Liabilities

Down

$1,823,247

Down $485,519 (-21%) from 2024

Net Assets

Down

$6,871,044

Down $234,296 (-3.3%) from 2024

Operations
Liabilities / Revenue42nd percentileNet Margin28th percentile

Revenue

Up

$11,046,851

Up $301,463 (+2.8%) from 2024

Expenses

Up

$11,344,780

Up $653,462 (+6.1%) from 2024

Net Income

Down

-$297,929

Down $351,999 (-651%) from 2024

Trend Graphs

Balance Sheet Trend

Asset Growth13th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$10M$5.0M$0Assets 2010: $2,569,354Liabilities 2010: $2,251,783Net Assets 2010: $317,5712010Assets 2011: $2,680,289Liabilities 2011: $2,260,787Net Assets 2011: $419,5022011Assets 2012: $2,493,906Liabilities 2012: $1,915,932Net Assets 2012: $577,9742012Assets 2013: $2,748,168Liabilities 2013: $1,978,872Net Assets 2013: $769,2962013Assets 2014: $2,820,394Liabilities 2014: $1,762,597Net Assets 2014: $1,057,7972014Assets 2015: $2,604,455Liabilities 2015: $1,231,921Net Assets 2015: $1,372,5342015Assets 2016: $2,730,541Liabilities 2016: $1,356,191Net Assets 2016: $1,374,3502016Assets 2017: $2,731,608Liabilities 2017: $1,342,937Net Assets 2017: $1,388,6712017Assets 2018: $2,446,291Liabilities 2018: $1,300,292Net Assets 2018: $1,145,9992018Assets 2019: $2,444,567Liabilities 2019: $1,239,656Net Assets 2019: $1,204,9112019Assets 2020: $4,490,269Liabilities 2020: $2,329,043Net Assets 2020: $2,161,2262020Assets 2021: $5,204,522Liabilities 2021: $1,220,147Net Assets 2021: $3,984,3752021Assets 2022: $7,170,287Liabilities 2022: $1,596,056Net Assets 2022: $5,574,2312022Assets 2023: $9,756,993Liabilities 2023: $2,811,885Net Assets 2023: $6,945,1082023Assets 2024: $9,414,106Liabilities 2024: $2,308,766Net Assets 2024: $7,105,3402024Assets 2025: $8,694,291Liabilities 2025: $1,823,247Net Assets 2025: $6,871,0442025

Highlighted filing

2025

Assets$8,694,291
Liabilities$1,823,247
Net Assets$6,871,044
Open 2025 Filing

Operations Trend

Revenue Growth40th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$15M$10M$5.0M$0-$5.0MExpenses 2010: $11,748,8202010Revenue 2011: $10,510,663Expenses 2011: $10,427,706Net Income 2011: $82,9572011Revenue 2012: $9,929,514Expenses 2012: $9,763,688Net Income 2012: $165,8262012Expenses 2013: $10,106,9582013Revenue 2014: $9,975,905Expenses 2014: $9,730,032Net Income 2014: $245,8732014Revenue 2015: $10,207,746Expenses 2015: $9,903,603Net Income 2015: $304,1432015Revenue 2016: $9,718,564Expenses 2016: $9,723,597Net Income 2016: -$5,0332016Revenue 2017: $9,906,917Expenses 2017: $9,932,179Net Income 2017: -$25,2622017Revenue 2018: $9,340,757Expenses 2018: $9,618,764Net Income 2018: -$278,0072018Revenue 2019: $9,700,938Expenses 2019: $9,672,295Net Income 2019: $28,6432019Revenue 2020: $10,929,235Expenses 2020: $10,001,728Net Income 2020: $927,5072020Revenue 2021: $12,134,324Expenses 2021: $10,437,148Net Income 2021: $1,697,1762021Revenue 2022: $11,627,644Expenses 2022: $9,863,208Net Income 2022: $1,764,4362022Revenue 2023: $11,103,066Expenses 2023: $9,801,558Net Income 2023: $1,301,5082023Revenue 2024: $10,745,388Expenses 2024: $10,691,318Net Income 2024: $54,0702024Revenue 2025: $11,046,851Expenses 2025: $11,344,780Net Income 2025: -$297,9292025

Highlighted filing

2025

Revenue$11,046,851
Expenses$11,344,780
Net Income-$297,929
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$8,694,291
Liabilities
$1,823,247
Net assets
$6,871,044
Revenue
$11,046,851
Expenses
$11,344,780
Net income
-$297,929
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$8.69$1.82$6.87$11.0$11.3$0.30
2024Detailed filing. Detailed filing data is available for this year.$9.41$2.31$7.11$10.7$10.7$0.05
2023Detailed filing. Detailed filing data is available for this year.$9.76$2.81$6.95$11.1$9.80$1.30
2022Detailed filing. Detailed filing data is available for this year.$7.17$1.60$5.57$11.6$9.86$1.76
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.20$1.22$3.98$12.1$10.4$1.70
2020Detailed filing. Detailed filing data is available for this year.$4.49$2.33$2.16$10.9$10.0$0.93
2019Detailed filing. Detailed filing data is available for this year.$2.44$1.24$1.20$9.70$9.67$0.03
2018Detailed filing. Detailed filing data is available for this year.$2.45$1.30$1.15$9.34$9.62$0.28
2017Detailed filing. Detailed filing data is available for this year.$2.73$1.34$1.39$9.91$9.93$0.03
2016Detailed filing. Detailed filing data is available for this year.$2.73$1.36$1.37$9.72$9.72$0.01
2015Detailed filing. Detailed filing data is available for this year.$2.60$1.23$1.37$10.2$9.90$0.30
2014Detailed filing. Detailed filing data is available for this year.$2.82$1.76$1.06$9.98$9.73$0.25
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.75$1.98$0.77$10.1
2012Summary only. Only limited summary data is available for this year.$2.49$1.92$0.58$9.93$9.76$0.17
2011Summary only. Only limited summary data is available for this year.$2.68$2.26$0.42$10.5$10.4$0.08
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.57$2.25$0.32$11.7
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Oct 15, 2025
Return Version
2024v5.0
Gross Receipts
$11,096,851
Mission and Program Overview

Mission

West central behavioral health's mission is to promote the health and quality of life of individuals, families and communities by providing treatment for mental illness and substance use disorders, while helping to reduce the stigma associated with these challenging conditions.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$1,896,281$2,454,606▲ $558,325
Savings and Temporary Cash Investments$2,499,497$2,261,687▼ $237,810
Cash and Non-Interest-Bearing Accounts$1,488,420$1,458,001▼ $30,419
Accounts Receivable$1,497,694$859,702▼ $637,992
Land, Buildings, and Equipment, Net$480,917$472,449▼ $8,468
Prepaid Expenses and Deferred Charges$172,958$126,852▼ $46,106
Total Assets$9,414,106$8,694,291▼ $719,815
Other Assets Total$1,378,339$1,060,994▼ $317,345
Liabilities
Other Liabilities$1,363,275$950,402▼ $412,873
Mortgage Notes Payable Secured by Investment Property$543,715$543,715→ $0
Accounts Payable and Accrued Expenses$340,776$318,130▼ $22,646
Deferred Revenue$61,000$11,000▼ $50,000
Total Liabilities$2,308,766$1,823,247▼ $485,519
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$6,818,915$6,585,763▼ $233,152
Net Assets With Donor Restrictions$286,425$285,281▼ $1,144
Total Net Assets Fund Balance$7,105,340$6,871,044▼ $234,296
Total Liabilities and Net Assets / Fund Balance$9,414,106$8,694,291▼ $719,815

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$300,026$349,196$649,222
Equipment$121,115$393,803$514,918
Leasehold Improvements$7,135$174,567$181,702
Other Land Buildings$23,478$58,364$81,842
Land$20,695-$20,695
Other Assets Org$8,345--
Compensation and Service Providers
Top Officer Pay59th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Matthew SquiresMedical DirePT$166,072$11,790$177,862
Matthew SquiresMedical Director-$166,072$11,790$177,862
Diane RostonPsychiatristPT$134,558$8,125$142,683
Robert GonyoCFOFT$114,451$3,383$117,834
Laurie MudgeChief OperatFT$109,535$7,580$117,115
Lori ShibinettePresident /FT$82,777-$82,777

Board Members and Trustees

NameTitle
William Torrey MdChair
Robert HansenVice Chair
Aimee ClaiborneDirector
Andrew SmithDirector
Brian Lombardo MdDirector
Brian MarsicovetereDirector
Charlene LovettDirector
Courtney PorterDirector
Darrell HotchkissDirector
Lisa CohenDirector
Matthew HoudeDirector
Pete BleylerDirector
Sarah RutterDirector
Sheila ShulmanDirector
Susan SeidlerDirector
Alexander HorvathInterm Presi
Phillip StockenSecretary/tr
Revenue and Support

Revenue Composition

Contributions and Grants
$3,360,316
Program Service Revenue
$7,449,275
Investment Income
$237,260
Other Revenue
$0
All Other Contributions
$2,224,079
Change in Net Assets
$-297,929

Audited Revenue Reconciliation

Revenue per Audited Statements
$11,046,851
Revenue Not Reported on Form 990
$63,633
Total Revenue per Audited Statements
$11,110,484
Total Revenue per Form 990
$11,046,851
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$8,534,559
Other Expenses$2,810,221
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$6,150,042$316,111-$6,466,153
Occupancy$1,168,847$94,357-$1,263,204
Other Employee Benefits$883,946$53,360-$937,306
Current Officers, Directors, Trustees, and Key Employees$189,171$386,849-$576,020
Payroll Taxes$449,132$46,100-$495,232
Fees for Services Other$418,742--$418,742
Insurance$130,098$76,063-$206,161
Office Expenses$60,474$57,663-$118,137
Travel$96,584$1,153-$97,737
Depreciation Depletion$40,680$53,794-$94,474
Pension Plan Contributions$56,441$3,407-$59,848
Fees for Services Accounting-$45,000-$45,000
Other Expenses$34,874$7,821-$42,695
All Other Expenses$33,036$5,841-$38,877
Fees for Services Legal-$10,674-$10,674
Advertising$2,536$830-$3,366
Interest$83--$83
Total Functional Expenses$9,995,225$1,349,555$0$11,344,780

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$11,344,780
Total Expenses per Audited Statements$11,344,780
Total Expenses per Form 990$11,344,780
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Right of Use Liability$942,216
Deposits and Other Liabilities$8,186
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“The 990 is reviewed by the chief financial officer and the finance committee and approved by the board of directors before it is filed.”

Form 990, Page 6, Part VI, Line 12C

“The organizations governance committee regularly and consistently monitors and enforces compliance with the conflict of interest policy by requiring officers,board members and key employees to disclose annually interest that may give rise to conflicts.”

Form 990, Page 6, Part VI, Line 15A

“The ceo salary decisions are supported by review of comparable industry salaries by the executive committee of the board of directors that functions as the compensation committee.”

Form 990, Page 6, Part VI, Line 19

“The form 990 is made available to the public through guidestar as well as upon request at the administrative office. The financial statements and conflict of interest policy are available only through the request of the administrative office. All other governing documents can be obtained through the state of new hampshire website as well as the request of the administrative office.”

Filing and Contact Details

Filer

Filer Name
West Central Services Inc
EIN
22-2645978
Phone
6034480126
Address
85 MECHANIC ST STE C2-1 BOX A-10, LEBANON, NH 03766
Doing Business As
West Central Behavioral Health

Signing Officer

Name
Lori Shibinette
Title
President / CEO
Phone
6034480126
Signed
2025-10-15

Organization Details

Principal Officer
Lori Shibinette
Formed
1987
Legal Domicile
Nh
Voting Board Members
18
Independent Board Members
16
Employees
159
Volunteers
21

Preparer

Firm
Kittell Branagan & Sargent
Address
154 N MAIN ST, ST ALBANS, VT 05478
Preparer
Mark Mayer CPA
Phone
8025249531
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

“West central behavioral health's mission is to promote the health and quality of life of individuals, families and communities by providing treatment for mental illness and substance use disorders, while helping to reduce the stigma associated with these challenging conditions.”

Form 990, Page 2, Part III, Line 4D

“West central services provides 24 hour mobile crisis services across lower grafton and sullivan counties. West central services provides assertive community treatment (act) services for individuals that are unable to be successfully served in standard care. West central services provides on- site clinical programming for adults aged 50+ who are diagnosed with severe and persistent mental illness in a licensed 16-bed, recovery-focused community residence located in newport,nh.”

Financial Statement Notes

Schedule D, Page 3, Part X

“Consideration has been given to uncertain tax positions. The federal income tax returns for the years ended after june 30, 2022 renmain open for potential examination by major tax jurisdictions generally for three years after they were filed.”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt0MEDICAL DIRE
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IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt9INTERM PRESI
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR
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IRS990/MissionDesc0WEST CENTRAL BEHAVIORAL HEALTH'S MISSION IS TO PROMOTE THE HEALTH AND QUALITY OF LIFE OF INDIVIDUALS, FAMILIES AND COMMUNITIES BY PROVIDING TREATMENT FOR MENTAL ILLNESS AND SUBSTANCE USE DISORDERS, WHILE HELPING TO REDUCE THE STIGMA ASSOCIATED WITH THESE CHALLENGING CONDITIONS.
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IRS990/ProgSrvcAccomActy2Grp/Desc0WEST CENTRAL SERVICES INC. PROVIDES CHILD SERVICES IN LEBANON, CLAREMONT, AND NEWPORT, NH. THESE PROGRAMS PROVIDE CHILDREN IN OUR CATCHMENT AREA WITH BEHAVIORAL HEALTH SERVICES INCLUDING WORKING CLOSELY WITH SCHOOLS IN THESE LOCATIONS.
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IRS990/ProgSrvcAccomActy3Grp/Desc0WEST CENTRAL SERVICES INC. PROVIDES ADULT SERVICES IN LEBANON AND CLAREMONT NH. THESE PROGRAMS PROVIDE ADULTS IN OUR CATCHMENT AREA WITH BEHAVIORAL HEALTH SERVICES.
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IRS990/ProgSrvcAccomActyOtherGrp/Desc0WEST CENTRAL SERVICES PROVIDES 24 HOUR MOBILE CRISIS SERVICES ACROSS LOWER GRAFTON AND SULLIVAN COUNTIES. WEST CENTRAL SERVICES PROVIDES ASSERTIVE COMMUNITY TREATMENT (ACT) SERVICES FOR INDIVIDUALS THAT ARE UNABLE TO BE SUCCESSFULLY SERVED IN STANDARD CARE. WEST CENTRAL SERVICES PROVIDES ON- SITE CLINICAL PROGRAMMING FOR ADULTS AGED 50+ WHO ARE DIAGNOSED WITH SEVERE AND PERSISTENT MENTAL ILLNESS IN A LICENSED 16-BED, RECOVERY-FOCUSED COMMUNITY RESIDENCE LOCATED IN NEWPORT,NH.
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