Civic Intelligence

American Arbitration Association Inc

EIN 13-0429745 • 501(c)3 • New York, NY

Profile

The american arbitration association ("aaa") is dedicated to effective, efficient and economical methods of dispute resolution through education, technology and solutions-oriented service.

Refreshing map…

120 Broadway FL 21New York, NY 10271

www.adr.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

77th percentile

0.67x

Higher debt load relative to assets than 77% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Source year 2024

Liabilities / Revenue

86th percentile

2.15x

Higher debt load relative to revenue than 86% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Source year 2024

Net Margin

47th percentile

3.2%

Higher net margin than 47% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Source year 2024

Top Officer Pay

72nd percentile

$1,542,427

Higher top officer pay than 72% of similar nonprofits.

Top officer pay equals 1.0% of source-year revenue.

501(c)3 • $250M-$1B nonprofits • Source year 2024

Asset Growth

55th percentile

7.1%

Faster asset growth than 55% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Annualized from 2023 to 2024

Revenue Growth

49th percentile

8.4%

Faster revenue growth than 49% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Annualized from 2023 to 2024

Assets

Up

$484,602,469

Up $32,034,196 (+7.1%) from 2023

Liabilities

Up

$325,626,140

Up $14,985,140 (+4.8%) from 2023

Net Assets

Up

$158,976,329

Up $17,049,056 (+12%) from 2023

Revenue

Up

$151,332,133

Up $11,753,518 (+8.4%) from 2023

Expenses

Up

$146,478,770

Up $20,916,830 (+17%) from 2023

Net Income

Down

$4,853,363

Down $9,163,312 (-65%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$600M$400M$200M$0Assets 2010: $127,394,271Liabilities 2010: $84,190,242Net Assets 2010: $43,204,0292010Assets 2011: $122,301,545Liabilities 2011: $87,015,518Net Assets 2011: $35,286,0272011Assets 2012: $124,433,750Liabilities 2012: $81,202,788Net Assets 2012: $43,230,9622012Assets 2013: $137,519,818Liabilities 2013: $81,127,687Net Assets 2013: $56,392,1312013Assets 2014: $143,989,713Liabilities 2014: $93,013,667Net Assets 2014: $50,976,0462014Assets 2015: $151,242,404Liabilities 2015: $95,737,790Net Assets 2015: $55,504,6142015Assets 2016: $175,847,053Liabilities 2016: $106,747,897Net Assets 2016: $69,099,1562016Assets 2017: $195,656,359Liabilities 2017: $112,579,359Net Assets 2017: $83,077,0002017Assets 2018: $208,558,266Liabilities 2018: $123,132,430Net Assets 2018: $85,425,8362018Assets 2019: $245,517,590Liabilities 2019: $170,432,786Net Assets 2019: $75,084,8042019Assets 2020: $348,880,514Liabilities 2020: $254,565,882Net Assets 2020: $94,314,6322020Assets 2021: $423,000,729Liabilities 2021: $301,111,730Net Assets 2021: $121,888,9992021Assets 2022: $402,845,409Liabilities 2022: $294,047,479Net Assets 2022: $108,797,9302022Assets 2023: $452,568,273Liabilities 2023: $310,641,000Net Assets 2023: $141,927,2732023Assets 2024: $484,602,469Liabilities 2024: $325,626,140Net Assets 2024: $158,976,3292024

Highlighted filing

2024

Assets$484,602,469
Liabilities$325,626,140
Net Assets$158,976,329

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$200M$150M$100M$50M$0Expenses 2010: $74,051,9372010Expenses 2011: $74,196,8282011Expenses 2012: $66,161,5762012Revenue 2013: $77,218,410Expenses 2013: $68,741,930Net Income 2013: $8,476,4802013Revenue 2014: $73,150,895Expenses 2014: $67,901,290Net Income 2014: $5,249,6052014Revenue 2015: $79,866,302Expenses 2015: $71,854,272Net Income 2015: $8,012,0302015Revenue 2016: $94,452,912Expenses 2016: $83,226,842Net Income 2016: $11,226,0702016Revenue 2017: $97,120,270Expenses 2017: $87,636,456Net Income 2017: $9,483,8142017Revenue 2018: $108,104,189Expenses 2018: $97,332,013Net Income 2018: $10,772,1762018Revenue 2019: $117,859,585Expenses 2019: $108,480,881Net Income 2019: $9,378,7042019Revenue 2020: $121,358,942Expenses 2020: $109,663,148Net Income 2020: $11,695,7942020Revenue 2021: $144,138,888Expenses 2021: $119,169,626Net Income 2021: $24,969,2622021Revenue 2022: $148,424,918Expenses 2022: $126,040,509Net Income 2022: $22,384,4092022Revenue 2023: $139,578,615Expenses 2023: $125,561,940Net Income 2023: $14,016,6752023Revenue 2024: $151,332,133Expenses 2024: $146,478,770Net Income 2024: $4,853,3632024

Highlighted filing

2024

Revenue$151,332,133
Expenses$146,478,770
Net Income$4,853,363

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$485$326$159$151$146$4.85
2023Detailed filing. Detailed filing data is available for this year.$453$311$142$140$126$14.0
2022Detailed filing. Detailed filing data is available for this year.$403$294$109$148$126$22.4
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$423$301$122$144$119$25.0
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$349$255$94.3$121$110$11.7
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$246$170$75.1$118$108$9.38
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$209$123$85.4$108$97.3$10.8
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$196$113$83.1$97.1$87.6$9.48
2016Detailed filing. Detailed filing data is available for this year.$176$107$69.1$94.5$83.2$11.2
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$151$95.7$55.5$79.9$71.9$8.01
2014Detailed filing. Detailed filing data is available for this year.$144$93.0$51.0$73.2$67.9$5.25
2013Detailed filing. Detailed filing data is available for this year.$138$81.1$56.4$77.2$68.7$8.48
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$124$81.2$43.2$66.2
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$122$87.0$35.3$74.2
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$127$84.2$43.2$74.1
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Sep 16, 2025
Return Version
2024v5.2
Gross Receipts
$389,280,683
Mission and Program Overview

Mission

The american arbitration association ("aaa") is dedicated to effective, efficient and economical methods of dispute resolution through education, technology and solutions-oriented service. As a not-for-profit organization, our mission is one of service and education. We are committed to providing exceptional neutrals, proficient case management, dedicated personnel, advanced education and training, and innovative process knowledge to meet the conflict management and dispute resolution needs of the public now and in the future.the corporate purpose of the aaa, as described in its bylaws, is "for the benefit and education of the general public and interested parties, to study, research, promote, establish and administer procedures for the resolution of disputes of all kinds through the use of arbitration, mediation, conciliation, negotiation, democratic elections and other voluntary procedures."

The american arbitration association ("aaa") is dedicated to effective, efficient and economical methods of dispute resolution through education, technology and solutions-oriented service.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$349,656,431$375,597,140▲ $25,940,709
Accounts Receivable$36,249,688$37,757,207▲ $1,507,519
Savings and Temporary Cash Investments$20,524,476$23,323,049▲ $2,798,573
Intangible Assets$25,326,232$18,816,705▼ $6,509,527
Land, Buildings, and Equipment, Net$14,386,468$11,040,600▼ $3,345,868
Prepaid Expenses and Deferred Charges$5,445,813$5,475,428▲ $29,615
Cash and Non-Interest-Bearing Accounts$3,008$1,420▼ $1,588
Total Assets$452,568,273$484,602,469▲ $32,034,196
Other Assets Total$976,157$12,590,920▲ $11,614,763
Liabilities
Accounts Payable and Accrued Expenses$216,486,534$233,298,291▲ $16,811,757
Deferred Revenue$50,291,117$57,385,434▲ $7,094,317
Other Liabilities$36,535,784$34,848,278▼ $1,687,506
Escrow Account Liability$7,327,565$94,137▼ $7,233,428
Total Liabilities$310,641,000$325,626,140▲ $14,985,140
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$141,927,273$158,976,329▲ $17,049,056
Total Net Assets Fund Balance$141,927,273$158,976,329▲ $17,049,056
Total Liabilities and Net Assets / Fund Balance$452,568,273$484,602,469▲ $32,034,196

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$4,185,040$14,494,570$18,679,610
Equipment$3,723,468$8,845,262$12,568,730
Leasehold Improvements$3,132,092$8,547,957$11,680,049
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Bridget MccormackPresident and CEOFT$759,292$783,135$1,542,427
Francesco RossiEvp/CROFT$631,509$667,157$1,298,666
Diana N DidiaSVP/chief Information and InnovationFT$436,015$528,126$964,141
Eric P TuchmannEvp/chief Legal Officer and Corp SecretaryFT$772,085$180,325$952,410
Eric P TuchmannEvp/chief Legal Officer and Corp Sec-$563,735$388,675$952,410
Eric DillSVP/ Chief People OfficerFT$403,617$436,692$840,309
Sasha CarboneSVP/ General CounselFT$362,666$381,832$744,498
Maureen KurdzielSVP/dispute Resolution ServicesFT$380,180$359,497$739,677
Christine L NewhallSenior Vice PresidentFT$381,872$314,908$696,780
Steven ErrickChief Development OfficerFT$395,093$289,936$685,029
Kelly WeisbrodSVP/ CFOFT$355,748$186,009$541,757
Harold Coleman JrSenior Vice PresidentFT$295,325$203,937$499,262
Interna KhutorskyVP/ Software Development & OperationFT$230,210$139,476$369,686
Sanjay PatelVice President/technology SolutionsFT$238,649$130,165$368,814
Tracey FrischVP/senior Counsel IiFT$232,791$82,577$315,368

Board Members and Trustees

NameTitle
Kimberly WiehlChairperson
William CrosbyChairperson of Council
Christi UnderwoodChairperson of Council (outgoing)
Barbara BenningtonDirector
Barbara McgivernDirector
J Michael KirklandDirector
Karen P LayngDirector
Martin F Scheinman EsqDirector
Michelle Johnson TidjaniDirector
Richard a AndersonDirector
Frank RussoDirector (outgoing)
Matthew BibenTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Zensar Technologies INCIt Support & Development55 W MONROE STREET SUITE 1200, Chicago, IL 60603$4,857,238
Tyler Technologies INCSoftware CompanyPO BOX 203556, Dallas, TX 75320$2,357,128
Big IdeaMarketing Services6 MAIDEN LANE SUITE 925, Oak Brook, IL 60523$1,689,808
Grant Thornton LLPInternal Audit & Other Services33562 TREASURY CENTER, Chicago, IL 60694-3500$946,888
Sheppard Mullin Richter & Hampton LLPLegal Services333 SOUTH HOPE STREET 43RD FLOOR, Los Angeles, CA 90071$546,432
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$144,007,343
Investment Income
$6,802,614
Other Revenue
$522,176
Change in Net Assets
$4,853,363

Audited Revenue Reconciliation

Revenue per Audited Statements
$151,332,133
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$13,230,867
Total Revenue per Audited Statements
$164,563,000
Total Revenue per Form 990
$151,332,133
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$98,684,736
Other Expenses$47,402,469
Grants and Similar Amounts Paid$391,565
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$68,717,082$2,807,417-$71,524,499
Other Employee Benefits$10,319,415$216,548-$10,535,963
Fees for Services Management$9,420,032$363,421-$9,783,453
Occupancy$9,053,820$160,407-$9,214,227
Current Officers, Directors, Trustees, and Key Employees$4,023,778$2,310,554-$6,334,332
Information Technology$5,896,595$297,162-$6,193,757
Payroll Taxes$5,336,639$235,945-$5,572,584
Pension Plan Contributions$4,588,693$128,665-$4,717,358
Depreciation Depletion$3,761,418$92,607-$3,854,025
Office Expenses$3,093,832$154,347-$3,248,179
Advertising$3,025,183$58,695-$3,083,878
Travel$1,649,831$196,735-$1,846,566
All Other Expenses$1,078,364$173,764-$1,252,128
Fees for Services Legal$586,019$638,764-$1,224,783
Conferences and Meetings$1,032,430$158,301-$1,190,731
Insurance$909,496$19,895-$929,391
Grants to Domestic Orgs$391,565--$391,565
Other Expenses$363,478--$363,478
Fees for Services Accounting$255,026$55,158-$310,184
Total Functional Expenses$138,410,385$8,068,385$0$146,478,770

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$151,763,000
Total Expenses per Form 990$146,478,770
Expenses per Audited Statements$145,211,832
Expenses Not Reported on Form 990$6,551,168
Expenses Not Reported on Financial Statements$1,266,938
Other Expense Adjustments$1,266,938
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Suffolk UniversityBoston, MA501(c)(3)General Support$316,565
Aaa-icdr Foundation IncNew York, NY501(c)(3)General Support$50,000
Center for Med & Collaboration RiWarwick, RI501(c)(3)General Support$25,000

International Summary

Offices
1
Employees
3
Spending
$554,935

International Compliance

Foreign grant records maintained
Yes
Activity in boycott countries
No
Foreign corporation ownership
No
Foreign partnership interest
No
Interest in foreign trust
No
Passive foreign investment company interest
No
Transfers to foreign corporations
No

International Activities

RegionActivityServicesOfficesEmployeesSpending
East Asia and the PacificProgram ServicesAdr Services13$554,935
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liability$22,554,913
Accrued Post Retirement Medical Costs$7,643,385
Data Privacy Framework Arbitral Fund$4,649,980
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
Yes
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 4

The bylaw amendments reconstituted the council of the aaa (the "council") to a standing voluntary advisory body of aaa rather than as its corporate membership body. The bylaw amendments also made changes to the structure and administration of the board to reflect best practices and new york not-for-profit law. These include changes to the board, committees, the voting practices of the board, and revisions to the provisions governing officers (all of whom are now members of the board).

Form 990, Part VI, Section B, Line 11B

Prior to submission to the audit committee, the substantive input for the form 990 is compiled and reviewed by the finance department with the assistance of the aaa's independent accounting firm. It is then submitted for review to the executive management (president and ceo, cfo, and general counsel) subsequent to these reviews the form 990 is forwarded to the audit committee, and is made available to the board of directors. Once reviewed by the committee, it is signed by the cfo as the appropriate representative of the aaa.

Form 990, Part VI, Section B, Line 12C

Directors and officers complete a conflict of interest form annually and these are reviewed by the audit committee of the board of directors. The aaa's general counsel, manages the receipt and review of conflict of interest submissions. The aaa has relied upon the responses of officers, and directors to annual questionnaires designed to elicit the disclosure of these relationships.

Form 990, Part VI, Section B, Line 15

Each year, the compensation committee of the aaa's board of directors is responsible for reviewing and recommending the compensation of the aaa's president and ceo. The full board of directors then reviews and determines the president and ceo's compensation. The compensation committee consists entirely of independent board members who did not have a conflict of interest. In conducting their review and making their determination, the compensation committee and the board of directors rely upon market comparability data for similarly qualified individuals in functionally comparable positions at similarly situated organizations provided by an independent nationally recognized compensation consulting firm with expertise advising nonprofit organizations. In addition, the compensation consulting firm also issued an opinion letter certifying to the reasonableness of the president and ceo's total compensation under section 4958 of the internal revenue code. Performance reviews are taken into account, including achievement towards objectives aligned with promoting the aaa's mission and supporting its operations. The compensation committee and board's deliberations and vote are documented contemporaneously. The compensation determination process is intended to qualify for the "rebuttable presumption of reasonableness" under treasury regulation 53.4958-6. Part vi, section b, line 15b: the compensation committee of the aaa's board of directors is responsible for reviewing and approving the overall compensation strategy of other officers and key employees, and the president's recommendations for base salary and incentive compensation. The compensation committee consists entirely of independent board members who did not have a conflict of interest. In conducting their review and making their determination, the compensation committee and the board of directors rely upon market comparability data for similarly qualified individuals in functionally comparable positions at similarly situated organizations provided by an independent nationally recognized compensation consulting firm with expertise advising nonprofit organizations. In addition, the compensation consulting firm also issued an opinion letter certifying to the reasonableness of the total compensation of the aaa's officers and key employees under section 4958 of the internal revenue code. Performance reviews are taken into account, including achievement towards objectives aligned with promoting the aaa's mission and supporting its operations. The compensation committee's deliberations and vote are documented contemporaneously. The compensation determination process is intended to qualify for the "rebuttable presumption of reasonableness" under treasury regulation 53.4958-6.

Form 990, Part VI, Section C, Line 19

The american arbitration association ("aaa") makes available its form 990 for public inspection upon request, and it is made available on the www.guidestar.org website as well. The aaa does not provide form 1023 per guidance on the irs website as the aaa did not file this form after july 15, 1987, nor did it have a copy on that date. To date, governing documents and policies concerning conflict of interest have not been made available to the public.

FORM 990, PART VI, SECTION A, LINE 2:

While the american arbitration association ("aaa") has no actual knowledge of any family or business relationship between officers, trustees or key employees, through our annual conflict of interest procedures, we would anticipate that among the governing body, that is composed of a wide range of leaders from various fields, that some relationship may exist.

FORM 990, PART VII, SECTION B, LINE 1:

The american arbitration association ("aaa", "the association") maintains a roster of approximately 5,300 impartial arbitrators and mediators to hear and resolve cases. To maintain neutrality and integrity of the alternative dispute resolution process, the association facilitates payment to arbitrators and mediators on most cases on behalf of the parties to aaa administered cases by acting as a conduit for such payments. In other words, the association delivers party payments to arbitrators and mediators, and issues a 1099-nec form to each arbitrator and mediator at year end consolidating all party payments made through the aaa in that period. Arbitrators and mediators are not considered to be independent contractors as defined by the irs for the purposes of the form 990, as they provide no good or service directly to the association. The 3,357 form 1099-nec submissions noted on part v, question 1a include accounts for payments made by parties to impartial arbitrators and mediators through the aaa. The aaa records these funds in a custodial capacity as a liability on the aaa's balance sheet. These funds are not recorded or recognized as income or expense. Some arbitrators and mediators are members of the association's board of directors. However, such service is purely voluntary and no member of the board is compensated for their service as a member of the board.

Filing and Contact Details

Filer

Filer Name
American Arbitration Association Inc
EIN
13-0429745
Phone
2127165800
Address
120 BROADWAY FL 21, NEW YORK, NY 10271

Signing Officer

Name
Kelly Weisbrod
Title
SVP, CFO
Phone
2127165810
Signed
2025-09-16
Discuss with paid preparer
No

Organization Details

Principal Officer
Bridget Mccormack
Formed
1926
Legal Domicile
Ny
Voting Board Members
11
Independent Board Members
10
Employees
805
Volunteers
12

Preparer

Firm
Cohnreznick Advisory LLC
Address
1301 AVENUE OF THE AMERICAS, NEW YORK, NY 10019
Preparer
Zachary Segal
Phone
2122970400
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 1

The american arbitration association ("aaa") is dedicated to effective, efficient and economical methods of dispute resolution through education, technology and solutions-oriented service. The aaa does not decide cases. Rather, it provides a forum for the hearing of disputes, tested rules and procedures that have broad acceptance and a roster of approximately 5,300 impartial arbitrators and mediators to hear and resolve cases. Their conduct is guided by a code of ethics, such as one developed jointly by the aaa and the american bar association. Additionally, the administration of election services is a specialized and unique capability of the aaa, and is provided to various organizations, associations and unions. Procedures seek to assure the fairness of results and give the participants the security of knowing that their democratic rights have been fully and fairly preserved.

FORM 990, PART XI, LINE 9:

Post retirement obligation -602,703.

Financial Statement Notes

PART IV, LINE 2B:

The association holds funds pertaining to arbitration cases. During 2024, the total funds in escrow at year end was $94,137. The associations' international centre for dispute resolution has a custodial arrangement with the u.s. Department of commerce. The eu-u.s. Data privacy framework is a program that requires participating organizations to pay a periodic contribution to the fund to be used for costs associated with arbitrations arising out of the program. The association records restricted cash and a corresponding liability for amounts received from these participating organizations. The restricted cash and corresponding liability balances as of december 31, 2024 was $4,646,000.

PART X, LINE 2:

The association is exempt from federal income tax under the provisions of section 501(c) (3) of the internal revenue code; therefore, no provision for income taxes is included in the association's consolidated financial statements. The association has no unrecognized tax benefits at december 31, 2024 and 2023. The association's federal and state income tax returns prior to fiscal year 2021 are closed, and management continually evaluates expiring statutes of limitations, audits, proposed settlements, changes in tax law, and new authoritative rulings. If applicable, the association will recognize interest and penalties associated with tax matters as part of the income tax provision and include accrued interest and penalties with the related tax liability in the consolidated balance sheets. There were no interest or penalties paid for the years ended december 31, 2024 and 2023.

PART XI, LINE 2D - OTHER ADJUSTMENTS:

Bank fees -1,266,938. Removal of consolidated entity 1,472,743.

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Removal of consolidated entity 6,324,502.

PART XII, LINE 4B - OTHER ADJUSTMENTS:

BANK FEES 1,266,938.

Raw XML AppendixShowing 400 of 1,075 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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