Civic Intelligence

Better Business Bureau Inc

990 • Fiscal year 2022 • EIN 06-1002092

Jan 01, 2022 to Dec 31, 2022 • Filed on Oct 11, 2023

Organization ProfileWWW.BBB.ORG/US/CT

View Organization Page

29 Berlin RoadCromwell, CT 06416

(860) 740-4500

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

85th percentile

0.49x

Higher debt load relative to assets than 85% of similar nonprofits.

2022 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2022

Liabilities / Revenue

87th percentile

0.65x

Higher debt load relative to revenue than 87% of similar nonprofits.

2022 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2022

Net Margin

54th percentile

6.5%

Higher net margin than 54% of similar nonprofits.

2022 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2022

Top Officer Pay

90th percentile

$323,848

Higher top officer pay than 90% of similar nonprofits.

Top officer pay equals 8.9% of source-year revenue.

2022 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2022

Asset Growth

56th percentile

4.2%

Faster asset growth than 56% of similar nonprofits.

2022 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2021 to 2022

Revenue Growth

34th percentile

0.6%

Faster revenue growth than 34% of similar nonprofits.

2022 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2021 to 2022

Balance Sheet
Liabilities / Assets85th percentile

Assets

Up

$4,796,553

Up $192,354 (+4.2%) from 2021

Net Assets

Up

$2,436,015

Up $154,382 (+6.8%) from 2021

Liabilities

Up

$2,360,538

Up $37,972 (+1.6%) from 2021

Revenue And Expenses
Liabilities / Revenue87th percentileNet Margin54th percentile

Revenue

Up

$3,649,516

Up $20,297 (+0.6%) from 2021

Expenses

Up

$3,412,320

Up $381,027 (+13%) from 2021

Net Income

Down

$237,196

Down $360,730 (-60%) from 2021

Historical Trend

Balance Sheet Trend

Asset Growth56th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2011: $1,250,438Liabilities 2011: $355,685Net Assets 2011: $894,7532011Assets 2012: $1,505,341Liabilities 2012: $346,992Net Assets 2012: $1,158,3492012Assets 2013: $1,807,895Liabilities 2013: $392,729Net Assets 2013: $1,415,1662013Assets 2014: $2,636,487Liabilities 2014: $1,116,709Net Assets 2014: $1,519,7782014Assets 2015: $2,794,084Liabilities 2015: $1,075,618Net Assets 2015: $1,718,4662015Assets 2016: $2,724,947Liabilities 2016: $1,117,486Net Assets 2016: $1,607,4612016Assets 2017: $2,707,201Liabilities 2017: $2,436,734Net Assets 2017: $270,4672017Assets 2018: $3,225,209Liabilities 2018: $2,501,347Net Assets 2018: $723,8622018Assets 2019: $3,486,195Liabilities 2019: $2,476,846Net Assets 2019: $1,009,3492019Assets 2020: $4,015,883Liabilities 2020: $2,461,263Net Assets 2020: $1,554,6202020Assets 2021: $4,604,199Liabilities 2021: $2,322,566Net Assets 2021: $2,281,6332021Assets 2022: $4,796,553Liabilities 2022: $2,360,538Net Assets 2022: $2,436,0152022Assets 2023: $5,065,855Liabilities 2023: $2,380,208Net Assets 2023: $2,685,6472023Assets 2024: $5,358,596Liabilities 2024: $2,406,989Net Assets 2024: $2,951,6072024

Highlighted filing

2022

Assets$4,796,553
Liabilities$2,360,538
Net Assets$2,436,015
Open 2022 Filing

Operations Trend

Revenue Growth34th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$4.0M$2.0M$0-$2.0MRevenue 2011: $2,106,205Expenses 2011: $1,861,965Net Income 2011: $244,2402011Revenue 2012: $2,289,822Expenses 2012: $2,026,226Net Income 2012: $263,5962012Revenue 2013: $2,472,227Expenses 2013: $2,215,410Net Income 2013: $256,8172013Revenue 2014: $2,502,696Expenses 2014: $2,398,084Net Income 2014: $104,6122014Revenue 2015: $2,641,398Expenses 2015: $2,442,710Net Income 2015: $198,6882015Revenue 2016: $2,627,681Expenses 2016: $2,738,686Net Income 2016: -$111,0052016Revenue 2017: $1,624,045Expenses 2017: $2,961,039Net Income 2017: -$1,336,9942017Revenue 2018: $3,488,544Expenses 2018: $3,035,145Net Income 2018: $453,3992018Revenue 2019: $3,497,791Expenses 2019: $3,212,304Net Income 2019: $285,4872019Revenue 2020: $3,427,785Expenses 2020: $2,892,514Net Income 2020: $535,2712020Revenue 2021: $3,629,219Expenses 2021: $3,031,293Net Income 2021: $597,9262021Revenue 2022: $3,649,516Expenses 2022: $3,412,320Net Income 2022: $237,1962022Revenue 2023: $3,724,041Expenses 2023: $3,561,754Net Income 2023: $162,2872023Revenue 2024: $3,904,188Expenses 2024: $3,683,721Net Income 2024: $220,4672024

Highlighted filing

2022

Revenue$3,649,516
Expenses$3,412,320
Net Income$237,196
Open 2022 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2022 to Dec 31, 2022
Signed
Oct 11, 2023
Return Version
2022v5.0
Gross Receipts
$3,741,064
Mission and Program Overview

Mission

To promote the environment of business conditions and practices and to promote consumer protection. Membership at the better business bureau was 5419 members for the 2018 year. The bureau publishes a newletter with consumer tips and member spotlights. Consumers can check members business history to see its rating to determine if they want to do business with them.

Bbb's mission is to be the leader in creating a community of trustworthy businesses, setting stardards for marketplace trust, encouraging & supporting best practices.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$1,572,699$1,835,112▲ $262,413
Land, Buildings, and Equipment, Net$1,205,389$1,132,360▼ $73,029
Accounts Receivable$791,863$884,919▲ $93,056
Investments Other Securities$479,535$468,030▼ $11,505
Investments in Publicly Traded Securities$510,338$429,102▼ $81,236
Prepaid Expenses and Deferred Charges$34,329$34,699▲ $370
Savings and Temporary Cash Investments$10,046$12,331▲ $2,285
Total Assets$4,604,199$4,796,553▲ $192,354
Liabilities
Deferred Revenue$1,420,724$1,489,411▲ $68,687
Mortgage Notes Payable Secured by Investment Property$534,015$499,748▼ $34,267
Other Liabilities$281,127$300,379▲ $19,252
Accounts Payable and Accrued Expenses$86,700$71,000▼ $15,700
Total Liabilities$2,322,566$2,360,538▲ $37,972
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$2,281,633$2,436,015▲ $154,382
Net Assets With Donor Restrictions$0$0→ $0
Total Net Assets Fund Balance$2,281,633$2,436,015▲ $154,382
Total Liabilities and Net Assets / Fund Balance$4,604,199$4,796,553▲ $192,354

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$703,763$184,710$888,473
Equipment$147,256$283,851$431,107
Land$274,500-$274,500
Other Land Buildings$6,841$61,574$68,415
Other Securities$468,030--
Compensation and Service Providers
Top Officer Pay90th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Paulette ScarpettiPresidentFT$239,189$84,659$323,848
Jeanne M MeccaVice-presidentFT$133,423$34,553$167,976
William F CaputoSalesFT$117,728$17,396$135,124
Joseph a SchwartzDirector Business DevelopmentFT$125,612$4,067$129,679

Board Members and Trustees

NameTitle
KEVIN O'ROURKEChairman
Chris WalkerChairman Elect
David ConnerPast Chairman
Stuart R PhilipsPast Chairman
David SippinVice President
NICK D'AMBROSIAVice-president
Amanda AndersonDirector
Ashley MembrinoDirector
Bob RuffoloDirector
Brian PedersenDirector
Catherine Y DavisDirector
Dana MantilaDirector
Deborah OriDirector
Jamie FiderioDirector
Jason GarbusDirector
John HoneDirector
John SavilleDirector
Keith SantoraDirector
Lori DufficyDirector
Mary Lou StoneburnerDirector
Richard SchechterDirector
Roy FriedmanDirector
Scott TrantoloDirector
Shari-lynn ShoreDirector
Sonia AlveloDirector
Lynn CokerEc at Large
Myles MeehanEc At-large
Ruth FrankEc At-large
Dominic Scarano JrTreasurer/secretary
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$3,647,875
Investment Income
$-1,065
Other Revenue
$2,706
Change in Net Assets
$237,196

Audited Revenue Reconciliation

Revenue per Audited Statements
$3,649,516
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$-88,758
Total Revenue per Audited Statements
$3,560,758
Total Revenue per Form 990
$3,649,516
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$2,100,385
Other Expenses$1,311,935
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,217,096$123,103-$1,340,199
Current Officers, Directors, Trustees, and Key Employees$347,226$215,401-$562,627
All Other Expenses$145,772$50,583-$196,355
Insurance$137,594$45,909-$183,503
Payroll Taxes$120,827$26,146-$146,973
Occupancy$77,000$41,461-$118,461
Office Expenses$112,536$4,601-$117,137
Other Expenses$98,787--$98,787
Payments to Affiliates$21,815$69,083-$90,898
Depreciation Depletion$36,586$19,700-$56,286
Pension Plan Contributions$41,587$8,999-$50,586
Information Technology$18,898$2,100-$20,998
Conferences and Meetings$8,646$2,882-$11,528
Fees for Services Accounting$8,000$250-$8,250
Fees for Services Legal-$5,370-$5,370
Fees for Services Other-$2,975-$2,975
Travel$1,299--$1,299
Total Functional Expenses$2,793,757$618,563$0$3,412,320

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$3,412,320
Expenses per Audited Statements$3,406,376
Total Expenses per Audited Statements$3,406,376
Expenses Not Reported on Financial Statements$5,944
Other Expense Adjustments$5,944
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
In-house lobbying only
No
Subject to proxy tax
Yes
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Compensated Absences$251,278
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 2

“The president is a parent of the vice president of marketing, commnications, community relations and bbb foundation.”

Form 990, Part VI, Section B, Line 11B

“Emailed to all members of governing body to review prior to filing.”

Form 990, Part VI, Section B, Line 12C

“The organization regularly and consistently monitors and enforces compliance with its conflict of interest policy on an annual basis. Each year the organization has staff and board members review and sign the agreement, which is then reviewed.”

Form 990, Part VI, Section B, Line 15

“The president/ceo is reviewed annually by board compensation committee. At the meeting, goals and objectives are discussed. Yearly salary is set based on accomplishments of prior years goals as well as a review of comparable salaries for position. The president/ceo has discretion with regards to other employee compensation. Annually, there is an overall staff increase, if deemed appropriate, once the overall budget is approved. Board approval is required for any increases in excess of the approved budget.”

Form 990, Part VI, Section C, Line 19

“Documents will be provided upon request.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau Inc
EIN
06-1002092
Phone
8607404500
Address
29 BERLIN ROAD, CROMWELL, CT 06416

Signing Officer

Name
Paulette Scarpetti
Title
President
Phone
8607414500
Signed
2023-10-11
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Paulette Scarpetti
Formed
1954
Legal Domicile
Ct
Voting Board Members
32
Independent Board Members
32
Employees
36
Volunteers
0

Preparer

Firm
Bailey Moore Glazer Schaefer Proto Llp
Address
16 LUNAR DRIVE, WOODBRIDGE, CT 06525-2232
Preparer
Vincent J Derobertis CPA
Phone
2033977700
Supplemental Narrative

Financial Statement Notes

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Investment fees not netted against revenues”

PART XII, LINE 4B - OTHER ADJUSTMENTS:

“INVESTMENT EXPENSES”

Raw XML AppendixShowing 400 of 687 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm29PAULETTE SCARPETTI
IRS990/Form990PartVIISectionAGrp/PersonNm30JEANNE M MECCA
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt190
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt200
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt210
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt220
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IRS990/Form990PartVIISectionAGrp/TitleTxt0PAST CHAIRMAN
IRS990/Form990PartVIISectionAGrp/TitleTxt1CHAIRMAN
IRS990/Form990PartVIISectionAGrp/TitleTxt2CHAIRMAN ELECT
IRS990/Form990PartVIISectionAGrp/TitleTxt3VICE-PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt4TREASURER/SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt5EC AT-LARGE
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7EC AT-LARGE
IRS990/Form990PartVIISectionAGrp/TitleTxt8PAST CHAIRMAN
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18VICE PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt20DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt21DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt22EC AT LARGE
IRS990/Form990PartVIISectionAGrp/TitleTxt23DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt24DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt25DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt26DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt27DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt28DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt29PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt30VICE-PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt31SALES
IRS990/Form990PartVIISectionAGrp/TitleTxt32DIRECTOR BUSINESS DEVELOPMENT
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IRS990/Form990TFiledInd01
IRS990/FormationYr01954
IRS990/FormerOfcrEmployeesListedInd00
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IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd00
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IRS990/GamingActivitiesInd00
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IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
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IRS990/GrossReceiptsAmt03741064
IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd00
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IRS990/IndoorTanningServicesInd00
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IRS990/InformationTechnologyGrp/TotalAmt020998
IRS990/InsuranceGrp/ManagementAndGeneralAmt045909
IRS990/InsuranceGrp/ProgramServicesAmt0137594
IRS990/InsuranceGrp/TotalAmt0183503
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IRS990/MinutesOfCommitteesInd01
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IRS990/MissionDesc0TO PROMOTE THE ENVIRONMENT OF BUSINESS CONDITIONS AND PRACTICES AND TO PROMOTE CONSUMER PROTECTION. MEMBERSHIP AT THE BETTER BUSINESS BUREAU EXCEEDED 5000 MEMBERS. THE BUREAU PUBLISHES A NEWSLETTER WITH CONSUMER TIPS AND MEMBER SPOTLIGHTS. CONSUMERS CAN CHECK HISTORY TO SEE BUSINESS RATING TO DETERMINE IF THEY WANT TO DO BUSINESS WITH THEM.
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IRS990/OtherExpensesGrp/Desc1IABBB DUES
IRS990/OtherExpensesGrp/Desc2MARKETING CAMPAIGN
IRS990/OtherExpensesGrp/Desc3INTERNET & TELEPHONE
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IRS990/OtherExpensesGrp/ProgramServicesAmt1200808
IRS990/OtherExpensesGrp/ProgramServicesAmt2131221

Document Assets

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Filings

Displayed year

2022 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$4,796,553
Liabilities
$2,360,538
Net assets
$2,436,015
Revenue
$3,649,516
Expenses
$3,412,320
Net income
$237,196
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.36$2.41$2.95$3.90$3.68$0.22
2023Detailed filing. Detailed filing data is available for this year.$5.07$2.38$2.69$3.72$3.56$0.16
2022Detailed filing. Detailed filing data is available for this year.$4.80$2.36$2.44$3.65$3.41$0.24
2021Detailed filing. Detailed filing data is available for this year.$4.60$2.32$2.28$3.63$3.03$0.60
2020Detailed filing. Detailed filing data is available for this year.$4.02$2.46$1.55$3.43$2.89$0.54
2019Detailed filing. Detailed filing data is available for this year.$3.49$2.48$1.01$3.50$3.21$0.29
2018Detailed filing. Detailed filing data is available for this year.$3.23$2.50$0.72$3.49$3.04$0.45
2017Detailed filing. Detailed filing data is available for this year.$2.71$2.44$0.27$1.62$2.96$1.34
2016Detailed filing. Detailed filing data is available for this year.$2.72$1.12$1.61$2.63$2.74$0.11
2015Detailed filing. Detailed filing data is available for this year.$2.79$1.08$1.72$2.64$2.44$0.20
2014Detailed filing. Detailed filing data is available for this year.$2.64$1.12$1.52$2.50$2.40$0.10
2013Summary only. Only limited summary data is available for this year.$1.81$0.39$1.42$2.47$2.22$0.26
2012Summary only. Only limited summary data is available for this year.$1.51$0.35$1.16$2.29$2.03$0.26
2011Summary only. Only limited summary data is available for this year.$1.25$0.36$0.89$2.11$1.86$0.24