Civic Intelligence

Better Business Bureau Inc

990 • Fiscal year 2018 • EIN 06-1002092

Jan 01, 2018 to Dec 31, 2018 • Filed on Nov 08, 2019

Organization Profilewww.bbb.org/us/ct

View Organization Page

29 Berlin RoadCromwell, CT 06416

(860) 741-4500

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

93rd percentile

0.78x

Higher debt load relative to assets than 93% of similar nonprofits.

2018 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2018

Liabilities / Revenue

90th percentile

0.72x

Higher debt load relative to revenue than 90% of similar nonprofits.

2018 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2018

Net Margin

78th percentile

13%

Higher net margin than 78% of similar nonprofits.

2018 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2018

Top Officer Pay

76th percentile

$221,326

Higher top officer pay than 76% of similar nonprofits.

Top officer pay equals 6.3% of source-year revenue.

2018 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2018

Asset Growth

85th percentile

19%

Faster asset growth than 85% of similar nonprofits.

2018 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2017 to 2018

Revenue Growth

98th percentile

115%

Faster revenue growth than 98% of similar nonprofits.

2018 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2017 to 2018

Balance Sheet
Liabilities / Assets93rd percentile

Assets

Up

$3,225,209

Up $518,008 (+19%) from 2017

Net Assets

Up

$723,862

Up $453,395 (+168%) from 2017

Liabilities

Up

$2,501,347

Up $64,613 (+2.7%) from 2017

Revenue And Expenses
Liabilities / Revenue90th percentileNet Margin78th percentile

Revenue

Up

$3,488,544

Up $1,864,499 (+115%) from 2017

Expenses

Up

$3,035,145

Up $74,106 (+2.5%) from 2017

Net Income

Up

$453,399

Up $1,790,393 (+134%) from 2017

Historical Trend

Balance Sheet Trend

Asset Growth85th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2011: $1,250,438Liabilities 2011: $355,685Net Assets 2011: $894,7532011Assets 2012: $1,505,341Liabilities 2012: $346,992Net Assets 2012: $1,158,3492012Assets 2013: $1,807,895Liabilities 2013: $392,729Net Assets 2013: $1,415,1662013Assets 2014: $2,636,487Liabilities 2014: $1,116,709Net Assets 2014: $1,519,7782014Assets 2015: $2,794,084Liabilities 2015: $1,075,618Net Assets 2015: $1,718,4662015Assets 2016: $2,724,947Liabilities 2016: $1,117,486Net Assets 2016: $1,607,4612016Assets 2017: $2,707,201Liabilities 2017: $2,436,734Net Assets 2017: $270,4672017Assets 2018: $3,225,209Liabilities 2018: $2,501,347Net Assets 2018: $723,8622018Assets 2019: $3,486,195Liabilities 2019: $2,476,846Net Assets 2019: $1,009,3492019Assets 2020: $4,015,883Liabilities 2020: $2,461,263Net Assets 2020: $1,554,6202020Assets 2021: $4,604,199Liabilities 2021: $2,322,566Net Assets 2021: $2,281,6332021Assets 2022: $4,796,553Liabilities 2022: $2,360,538Net Assets 2022: $2,436,0152022Assets 2023: $5,065,855Liabilities 2023: $2,380,208Net Assets 2023: $2,685,6472023Assets 2024: $5,358,596Liabilities 2024: $2,406,989Net Assets 2024: $2,951,6072024

Highlighted filing

2018

Assets$3,225,209
Liabilities$2,501,347
Net Assets$723,862
Open 2018 Filing

Operations Trend

Revenue Growth98th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$4.0M$2.0M$0-$2.0MRevenue 2011: $2,106,205Expenses 2011: $1,861,965Net Income 2011: $244,2402011Revenue 2012: $2,289,822Expenses 2012: $2,026,226Net Income 2012: $263,5962012Revenue 2013: $2,472,227Expenses 2013: $2,215,410Net Income 2013: $256,8172013Revenue 2014: $2,502,696Expenses 2014: $2,398,084Net Income 2014: $104,6122014Revenue 2015: $2,641,398Expenses 2015: $2,442,710Net Income 2015: $198,6882015Revenue 2016: $2,627,681Expenses 2016: $2,738,686Net Income 2016: -$111,0052016Revenue 2017: $1,624,045Expenses 2017: $2,961,039Net Income 2017: -$1,336,9942017Revenue 2018: $3,488,544Expenses 2018: $3,035,145Net Income 2018: $453,3992018Revenue 2019: $3,497,791Expenses 2019: $3,212,304Net Income 2019: $285,4872019Revenue 2020: $3,427,785Expenses 2020: $2,892,514Net Income 2020: $535,2712020Revenue 2021: $3,629,219Expenses 2021: $3,031,293Net Income 2021: $597,9262021Revenue 2022: $3,649,516Expenses 2022: $3,412,320Net Income 2022: $237,1962022Revenue 2023: $3,724,041Expenses 2023: $3,561,754Net Income 2023: $162,2872023Revenue 2024: $3,904,188Expenses 2024: $3,683,721Net Income 2024: $220,4672024

Highlighted filing

2018

Revenue$3,488,544
Expenses$3,035,145
Net Income$453,399
Open 2018 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2018 to Dec 31, 2018
Signed
Nov 8, 2019
Return Version
2018v3.1
Gross Receipts
$3,488,544
Mission and Program Overview

Mission

To promote the environment of business conditions and practices and to promote consumer protection. Membership at the better business bureau was 5419 members for the 2018 year. The bureau publishes a newletter with consumer tips and member spotlights. Consumers can check members business history to see its rating to determine if they want to do business with them.

Bbb's mission is to be the leader in creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging & supporting best practices.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$1,348,768$1,377,343▲ $28,575
Savings and Temporary Cash Investments$239,662$795,040▲ $555,378
Accounts Receivable$231,452$646,991▲ $415,539
Cash and Non-Interest-Bearing Accounts$864,439$388,953▼ $475,486
Prepaid Expenses and Deferred Charges$22,880$16,882▼ $5,998
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0$0→ $0
Investments Program Related$0$0→ $0
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$2,707,201$3,225,209▲ $518,008
Other Assets Total$0$0→ $0
Liabilities
Deferred Revenue$1,407,911$1,544,621▲ $136,710
Mortgage Notes Payable Secured by Investment Property$653,733$626,587▼ $27,146
Other Liabilities$330,047$297,600▼ $32,447
Accounts Payable and Accrued Expenses$45,043$32,539▼ $12,504
Grants Payable$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$2,436,734$2,501,347▲ $64,613
Net Assets / Fund Balance
Unrestricted Net Assets$267,956$723,851▲ $455,895
Temporarily Rstr Net Assets$2,511$11▼ $2,500
Permanently Rstr Net Assets$0$0→ $0
Total Net Assets Fund Balance$270,467$723,862▲ $453,395
Total Liabilities and Net Assets / Fund Balance$2,707,201$3,225,209▲ $518,008

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$225,835$96,054$321,889
Other Land Buildings$35,977$124,330$160,307
Leasehold Improvements$42,743$6,149$48,892
Buildings$798,288$96,394-
Land$274,500--
Compensation and Service Providers
Top Officer Pay76th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Paulette ScarpettiPresidentFT$221,326$221,326
Jeannie MeccaVice-presFT$142,861$142,861

Board Members and Trustees

NameTitle
David ConnerChairman
KEVIN O'ROURKEChairman-elect
Stuart PhillipsImmediate Past Chair
Chris WalkerV President
Basil Devito JrDirector
Bob HoldsworthDirector
Catherine Y DavisDirector
David DenvirDirector
Jason GarbusDirector
Jennifer CooperDirector
John HoneDirector
Michele TingleyDirector
Myles MeehanDirector
Richard SchechterDirector
Ruth FrankDirector
Shari-lynn ShoreDirector
Tom Wholley SrDirector
Lori DufficyDirctor
Anthony Lofrisco JrEc at Large
David ConnerEc at Large
Michael DebaiseEc at Large
Michael TingleyEc at Large
Roy FriedmanEc At-large
Bernard KavalerEd at Large
Dominic Scarano JrTreasurer/secretary
Revenue and Support

Revenue Composition

Contributions and Grants
$3,135,195
Program Service Revenue
$343,144
Investment Income
$10,205
Other Revenue
$0
Change in Net Assets
$453,399
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$2,061,579
Other Expenses$973,566
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,318,248$190,994-$1,509,242
All Other Expenses$276,793$25,289-$302,082
Current Officers, Directors, Trustees, and Key Employees$110,663$110,663-$221,326
Other Employee Benefits$132,777$14,753-$147,530
Payroll Taxes$121,807$14,611-$136,418
Office Expenses-$114,863-$114,863
Occupancy$55,782$30,036-$85,818
Depreciation Depletion$76,339--$76,339
Insurance-$50,851-$50,851
Pension Plan Contributions-$47,063-$47,063
Information Technology$37,628--$37,628
Interest-$27,539-$27,539
Other Expenses$18,214--$18,214
Conferences and Meetings$11,228--$11,228
Fees for Services Legal-$8,557-$8,557
Fees for Services Accounting-$8,500-$8,500
Travel$6,260--$6,260
Total Functional Expenses$2,391,426$643,719$0$3,035,145
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$0
Fundraising Gross Income$0
Gaming Direct Expenses$0
Gaming Gross Income$0
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Compensated Absences$269,190
Accrued Payroll$28,410
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
No
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No
Filing and Contact Details

Filer

Filer Name
Better Business Bureau Inc
EIN
06-1002092
In Care Of
% SUSAN DUDLEY
Phone
8607414500
Address
29 Berlin Road, Cromwell, CT 06416

Signing Officer

Name
Paulette Scarpetti
Title
President
Phone
8607404500
Signed
2019-11-08
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Paulette Scarpetti
Formed
1954
Legal Domicile
Ct
Voting Board Members
22
Independent Board Members
22
Employees
39
Volunteers
0

Preparer

Firm
Federico & Sette PC
Address
2690 Whitney Avenue, Hamden, CT 06518
Preparer
Lynn V Sette CPA
Phone
2032489966
Supplemental Narrative

Additional Explanations

Governance

“Line 11--form 990 emailed to all members of governing body to review prior to filing. Line 15--the ceo is reviewed yearly by board. At the meeting the ceo's goals and objectives are discussed, yearly salary is set based on accomplishments of prior years goals as well as a review of comparable salaries for position. Line 19--documents will be provided upon request.”

Program

“Special events such as the annual meeting & awards banquet foster business relations in the community and recognize business and consumer achievements. Revenue $26,011 expenses 48,988”

Raw XML AppendixShowing 400 of 628 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt1TREASURER/SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt2CHAIRMAN-ELECT
IRS990/Form990PartVIISectionAGrp/TitleTxt3CHAIRMAN
IRS990/Form990PartVIISectionAGrp/TitleTxt4EC AT LARGE
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8EC AT-LARGE
IRS990/Form990PartVIISectionAGrp/TitleTxt9ED AT LARGE
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRCTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12EC AT LARGE
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15EC AT LARGE
IRS990/Form990PartVIISectionAGrp/TitleTxt16EC AT LARGE
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18V PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt20DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt21DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt22DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt23DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt24DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt25PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt26VICE-PRES
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IRS990/FundraisingActivitiesInd0false
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IRS990/MissionDesc0TO PROMOTE THE ENVIRONMENT OF BUSINESS CONDITIONS AND PRACTICES AND TO PROMOTE CONSUMER PROTECTION. MEMBERSHIP AT THE BETTER BUSINESS BUREAU WAS 5419 MEMBERS FOR THE 2018 YEAR. THE BUREAU PUBLISHES A NEWLETTER WITH CONSUMER TIPS AND MEMBER SPOTLIGHTS. CONSUMERS CAN CHECK MEMBERS BUSINESS HISTORY TO SEE ITS RATING TO DETERMINE IF THEY WANT TO DO BUSINESS WITH THEM.
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Document Assets

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Filings

Displayed year

2018 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$3,225,209
Liabilities
$2,501,347
Net assets
$723,862
Revenue
$3,488,544
Expenses
$3,035,145
Net income
$453,399
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.36$2.41$2.95$3.90$3.68$0.22
2023Detailed filing. Detailed filing data is available for this year.$5.07$2.38$2.69$3.72$3.56$0.16
2022Detailed filing. Detailed filing data is available for this year.$4.80$2.36$2.44$3.65$3.41$0.24
2021Detailed filing. Detailed filing data is available for this year.$4.60$2.32$2.28$3.63$3.03$0.60
2020Detailed filing. Detailed filing data is available for this year.$4.02$2.46$1.55$3.43$2.89$0.54
2019Detailed filing. Detailed filing data is available for this year.$3.49$2.48$1.01$3.50$3.21$0.29
2018Detailed filing. Detailed filing data is available for this year.$3.23$2.50$0.72$3.49$3.04$0.45
2017Detailed filing. Detailed filing data is available for this year.$2.71$2.44$0.27$1.62$2.96$1.34
2016Detailed filing. Detailed filing data is available for this year.$2.72$1.12$1.61$2.63$2.74$0.11
2015Detailed filing. Detailed filing data is available for this year.$2.79$1.08$1.72$2.64$2.44$0.20
2014Detailed filing. Detailed filing data is available for this year.$2.64$1.12$1.52$2.50$2.40$0.10
2013Summary only. Only limited summary data is available for this year.$1.81$0.39$1.42$2.47$2.22$0.26
2012Summary only. Only limited summary data is available for this year.$1.51$0.35$1.16$2.29$2.03$0.26
2011Summary only. Only limited summary data is available for this year.$1.25$0.36$0.89$2.11$1.86$0.24