Civic Intelligence

United Services Inc.

990 • Fiscal year 2020 • EIN 06-0804423

Jul 01, 2019 to Jun 30, 2020 • Filed on May 05, 2021

Organization ProfileWWW.UNITEDSERVICESCT.ORG

View Organization Page

1007 Main StreetDayville, CT 06241

(860) 774-2020

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

72nd percentile

0.50x

Higher debt load relative to assets than 72% of similar nonprofits.

2020 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2020

Liabilities / Revenue

29th percentile

0.13x

Higher debt load relative to revenue than 29% of similar nonprofits.

2020 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2020

Net Margin

28th percentile

-2.9%

Higher net margin than 28% of similar nonprofits.

2020 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2020

Top Officer Pay

77th percentile

$286,055

Higher top officer pay than 77% of similar nonprofits.

Top officer pay equals 1.7% of source-year revenue.

2020 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2020

Asset Growth

7th percentile

-9.1%

Faster asset growth than 7% of similar nonprofits.

2020 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2019 to 2020

Revenue Growth

38th percentile

-2.4%

Faster revenue growth than 38% of similar nonprofits.

2020 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2019 to 2020

Balance Sheet
Liabilities / Assets72nd percentile

Assets

Down

$4,463,612

Down $448,455 (-9.1%) from 2019

Net Assets

Down

$2,224,050

Down $496,076 (-18%) from 2019

Liabilities

Up

$2,239,562

Up $47,621 (+2.2%) from 2019

Revenue And Expenses
Liabilities / Revenue29th percentileNet Margin28th percentile

Revenue

Down

$16,861,777

Down $411,344 (-2.4%) from 2019

Expenses

Up

$17,357,853

Up $323,005 (+1.9%) from 2019

Net Income

Down

-$496,076

Down $734,349 (-308%) from 2019

Historical Trend

Balance Sheet Trend

Asset Growth7th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$8.0M$6.0M$4.0M$2.0M$0Assets 2010: $4,410,993Liabilities 2010: $3,131,220Net Assets 2010: $1,279,7732010Assets 2011: $2,490,519Liabilities 2011: $1,149,900Net Assets 2011: $1,340,6192011Assets 2012: $3,670,718Liabilities 2012: $2,208,540Net Assets 2012: $1,462,1782012Assets 2013: $3,124,740Liabilities 2013: $1,790,662Net Assets 2013: $1,334,0782013Assets 2014: $3,592,384Liabilities 2014: $2,186,139Net Assets 2014: $1,406,2452014Assets 2015: $4,292,519Liabilities 2015: $2,154,387Net Assets 2015: $2,138,1322015Assets 2016: $3,979,001Liabilities 2016: $1,319,732Net Assets 2016: $2,659,2692016Assets 2017: $4,046,923Liabilities 2017: $1,269,669Net Assets 2017: $2,777,2542017Assets 2018: $3,553,237Liabilities 2018: $1,071,382Net Assets 2018: $2,481,8552018Assets 2019: $4,912,067Liabilities 2019: $2,191,941Net Assets 2019: $2,720,1262019Assets 2020: $4,463,612Liabilities 2020: $2,239,562Net Assets 2020: $2,224,0502020Assets 2021: $3,965,594Liabilities 2021: $1,796,255Net Assets 2021: $2,169,3392021Assets 2022: $5,006,075Liabilities 2022: $1,951,593Net Assets 2022: $3,054,4822022Assets 2023: $6,385,196Liabilities 2023: $2,277,313Net Assets 2023: $4,107,8832023Assets 2024: $7,219,973Liabilities 2024: $2,499,623Net Assets 2024: $4,720,3502024

Highlighted filing

2020

Assets$4,463,612
Liabilities$2,239,562
Net Assets$2,224,050
Open 2020 Filing

Operations Trend

Revenue Growth38th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$30M$20M$10M$0-$10MExpenses 2010: $16,577,6542010Expenses 2011: $16,663,9962011Revenue 2012: $17,113,279Expenses 2012: $16,991,720Net Income 2012: $121,5592012Revenue 2013: $17,063,873Expenses 2013: $17,191,973Net Income 2013: -$128,1002013Revenue 2014: $17,820,106Expenses 2014: $17,747,939Net Income 2014: $72,1672014Revenue 2015: $18,301,034Expenses 2015: $17,569,147Net Income 2015: $731,8872015Revenue 2016: $19,091,940Expenses 2016: $18,570,801Net Income 2016: $521,1392016Revenue 2017: $18,429,531Expenses 2017: $18,311,546Net Income 2017: $117,9852017Revenue 2018: $17,103,743Expenses 2018: $17,399,143Net Income 2018: -$295,4002018Revenue 2019: $17,273,121Expenses 2019: $17,034,848Net Income 2019: $238,2732019Revenue 2020: $16,861,777Expenses 2020: $17,357,853Net Income 2020: -$496,0762020Revenue 2021: $17,625,603Expenses 2021: $17,680,314Net Income 2021: -$54,7112021Revenue 2022: $18,734,654Expenses 2022: $17,849,511Net Income 2022: $885,1432022Revenue 2023: $21,708,783Expenses 2023: $20,655,382Net Income 2023: $1,053,4012023Revenue 2024: $23,430,865Expenses 2024: $22,818,398Net Income 2024: $612,4672024

Highlighted filing

2020

Revenue$16,861,777
Expenses$17,357,853
Net Income-$496,076
Open 2020 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2019 to Jun 30, 2020
Signed
May 5, 2021
Return Version
2019v5.2
Gross Receipts
$17,078,958
Mission and Program Overview

Mission

To provide an effective response to the youth, family & adult social & behavioral needs in the community. United services is the most comprehensive private, non-profit center in connecticut providing psychosocial, mental health, chemical abuse, education and prevention services to the community, and employee assistance program services for business and industry. Our primary service area is the 21 towns in northeast connecticut. Client services are available in 12 locations, including four main offices located in columbia, dayville, wauregan and windham.

To provide an effective response to the youth,family & adult social & behavioral health needs in the community. United services, inc. Is the most comprehensive private, non-profit center in connecticut providing psychosocial, mental health, chemical abuse, education and prevention services to the community, and employee assistance program services for business and industry. United services, inc.'s primary service area is the 21 towns in northeast connecticut. Client services are available in 8 locations, including three main offices located in dayville, wauregan, and windham.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$420,130$1,439,083▲ $1,018,953
Pledges and Grants Receivable$463,523$697,502▲ $233,979
Accounts Receivable$171,418$267,799▲ $96,381
Prepaid Expenses and Deferred Charges$169,723$194,956▲ $25,233
Land, Buildings, and Equipment, Net$69,142$31,380▼ $37,762
Cash and Non-Interest-Bearing Accounts$3,550$3,050▼ $500
Total Assets$4,912,067$4,463,612▼ $448,455
Other Assets Total$3,614,581$1,829,842▼ $1,784,739
Liabilities
Accounts Payable and Accrued Expenses$1,706,529$1,587,094▼ $119,435
Mortgage Notes Payable Secured by Investment Property$400,000$0▼ $400,000
Deferred Revenue-$360,744-
Grants Payable$73,026$239,406▲ $166,380
Other Liabilities$12,386$52,318▲ $39,932
Total Liabilities$2,191,941$2,239,562▲ $47,621
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$2,484,118$2,121,561▼ $362,557
Net Assets With Donor Restrictions$236,008$102,489▼ $133,519
Total Net Assets Fund Balance$2,720,126$2,224,050▼ $496,076
Total Liabilities and Net Assets / Fund Balance$4,912,067$4,463,612▼ $448,455

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$31,380$1,099,108$1,130,488
Buildings$0$37,527$37,527
Other Assets Org$1,040--
Compensation and Service Providers
Top Officer Pay77th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Venugopal ThangadaPsychiatristFT$267,867$18,188$286,055
Dianne ManningPresident / CEOFT$183,805$17,294$201,099
Robert DevernaVP, FinanceFT$145,352$28,012$173,364
Colleen HarringtonChief Operating OfficerFT$121,233$20,352$141,585
Kimberly MilaneyAprn NurseFT$136,490-$136,490
Samer AshourAprn NurseFT$112,269$24,180$136,449
Linda GechasNurseFT$105,804$22,947$128,751

Board Members and Trustees

NameTitle
John DearyChair
Terri PearsallVice Chair
Allison NuhferBoard Member
Anne KonczakowskiBoard Member
Diane SauerBoard Member
Idun GreenBoard Member
Jeanne NuhferBoard Member
Linda ParsonsBoard Member
Peter MalinovBoard Member
Preston GreenBoard Member
Sandra Flores-gonzalesBoard Member
Stephanie HarringtonBoard Member
Todd PearsallBoard Member
Valentine IamartinoBoard Member
Mary BrommOutgoing Board Member
Romeo BlackmarOutgoing Board Member
Sheldon MossbergOutgoing Board Member
Michael TuranoSecretary
Carol KentTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Salvatore Iacobello MdPsychiatrist281 HARTFORD TURNPIKE SUITE 505, Vernon, CT 06066$146,768
Revenue and Support

Revenue Composition

Contributions and Grants
$13,225,495
Program Service Revenue
$3,311,501
Investment Income
$28,804
Other Revenue
$295,977
All Other Contributions
$178,185
Change in Net Assets
$-496,076
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$12,594,407
Other Expenses$4,763,446
Total Fundraising Expense$146,312
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$7,371,941$1,749,241$50,131$9,171,313
Other Employee Benefits$1,630,665$386,918$7,982$2,025,565
Occupancy$1,572,308$320,867$6,909$1,900,084
Payroll Taxes$488,469$141,922$3,328$633,719
Pension Plan Contributions$267,205$118,574$5,452$391,231
Current Officers, Directors, Trustees, and Key Employees-$372,579-$372,579
Office Expenses$164,167$32,459$4,745$201,371
Travel$146,577$13,106$723$160,406
Other Expenses$103,892$44,795$962$103,892
Fees for Services Accounting$10,943$84,313-$95,256
Fees for Services Legal-$66,826-$66,826
Conferences and Meetings$39,409$15,160$365$54,934
Fees for Services Lobbying-$41,559-$41,559
Depreciation Depletion$40,863$-3,178$77$37,762
Advertising$21,394$9,187$532$31,113
Interest-$2,455-$2,455
All Other Expenses$3,322,849$-3,322,849--
Total Functional Expenses$16,670,824$540,717$146,312$17,357,853
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Related Party$52,318
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 2

“Board members terri and todd pearsall are related. Board members allison and jeanne nuhfer are related.”

Form 990, Part VI, Section B, Line 11B

“The form 990 is prepared by the center's independent accountants based upon the audited financial statements and supplemental information provided by the fiscal management team. The draft 990 is presented to the organization's finance committee by the cfo. After review by the finance committee, the form 990 is presented to the board of directors for review and approval prior to submission to the irs.”

Form 990, Part VI, Section B, Line 12C

“The board secretary distibutes the organization's conflict of interest and code of professional ethics policies to all directors and officers annually. Each officer and director is required to sign a statement which affirms that they have received a copy of the conflict of interest policy; has read and understands the policy; and has complied with the policy.”

Form 990, Part VI, Section B, Line 15

“Under the organization's by-laws, the executive committee is responsible for conducting the annual performance review of the president/ceo and making its recommendation to the board of directors regarding compensation & benefits. The board of directors is responsible for the employment, discharge & compensation of the presdient/ceo. The executive committee is provided with comparative compensation data from the mental health corporation of america (mhca), connecticut community nonprofit alliance & hartford business journal for the president/ceo, medical director, senior vice president/cfo and vice president of services. The president/ceo determines the compensation of the other officers and the amounts are included in the organization's annual budget. The annual budget is reviewed and approved by the board of directors.”

Form 990, Part VI, Section C, Line 19

“Governing documents are made available upon request. The conflict of interest policy is part of the personnel policy manual, which is issued annually to all employees and to new employees upon hire during orientation and is made available upon request. Annually, following the board of directors approval, the consolidated audited financial statements for united social and mental health services, inc. & subsidiaries are submitted to funding sources and the banks and are made available upon request. The form 990 is also available through guidestar.org.”

Filing and Contact Details

Filer

Filer Name
United Services Inc
EIN
06-0804423
Phone
8607742020
Address
1007 MAIN STREET, DAYVILLE, CT 06241

Signing Officer

Name
Diane Manning
Title
President/CEO
Phone
8607742020
Signed
2021-05-05
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Diane Manning
Formed
1966
Legal Domicile
Ct
Voting Board Members
16
Independent Board Members
16
Employees
296
Volunteers
0

Preparer

Firm
Cohnreznick Llp
Address
350 CHURCH STREET 12TH FLOOR, HARTFORD, CT 06103
Preparer
Lori Rothe Yokobosky CPA
Phone
9592007000
Supplemental Narrative

Additional Explanations

FORM 990 PART XII LINE 2C:

“There have been no changes to the organization's oversight or selection process during the tax year.”

Financial Statement Notes

PART X, LINE 2:

“The agency has no unrecognized tax benefits at june 30, 2020 and 2019. The agency's federal and state information and tax returns prior to fiscal year 2017 are closed and management continually evaluates expiring statutes of limitations, audits, proposed settlements, changes in tax law and new authoritative rulings. If the agency has unrelated business income taxes, the agency will recognize interest and penalties associated with uncertain tax positions as part of the income tax provision and include accrued interest and penalties with the related tax liability in the consolidated statements of financial position.”

Raw XML AppendixShowing 400 of 759 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0TO PROVIDE AN EFFECTIVE RESPONSE TO THE YOUTH,FAMILY & ADULT SOCIAL & BEHAVIORAL HEALTH NEEDS IN THE COMMUNITY. UNITED SERVICES, INC. IS THE MOST COMPREHENSIVE PRIVATE, NON-PROFIT CENTER IN CONNECTICUT PROVIDING PSYCHOSOCIAL, MENTAL HEALTH, CHEMICAL ABUSE, EDUCATION AND PREVENTION SERVICES TO THE COMMUNITY, AND EMPLOYEE ASSISTANCE PROGRAM SERVICES FOR BUSINESS AND INDUSTRY. UNITED SERVICES, INC.'S PRIMARY SERVICE AREA IS THE 21 TOWNS IN NORTHEAST CONNECTICUT. CLIENT SERVICES ARE AVAILABLE IN 8 LOCATIONS, INCLUDING THREE MAIN OFFICES LOCATED IN DAYVILLE, WAUREGAN, AND WINDHAM.
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IRS990/Desc0CONTINUING CARE SERVICES - PROVIDES CASE MANAGEMENT, RESIDENTIAL, SOCIAL AND VOCATIONAL SUPPORT SERVICES TO INDIVIDUALS WITH SEVERE AND PROLONGED MENTAL ILLNESS TO ENABLE THEM TO LIVE INDEPENDENTLY IN THE COMMUNITY. COMMUNITY SUPPORT SERVICES/RECOVERY PATHWAYS (405 ADULTS); CSS HOMELESS/SHELTER OUTREACH (7 ADULTS); BEHAVIORAL HEALTH HOME (544 ADULTS & CHILDREN); SENIOR PROGRAMS (42 ADULTS); IN SHAPE PROGRAMS (55 ADULTS); RESIDENTIAL SUPPORT SERVICES (80 ADULTS); SOCIAL REHABILITATION SERVICES (166 ADULTS); WORK SERVICES (168 ADULTS).
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IRS990/Form990PartVIISectionAGrp/TitleTxt1BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt2TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt4BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD MEMBER
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IRS990/Form990PartVIISectionAGrp/TitleTxt7BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt8OUTGOING BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt9SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt10BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt11BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt12OUTGOING BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt13BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt14OUTGOING BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt15BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt16VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt17BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt18BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt19PRESIDENT / CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt20VP, FINANCE
IRS990/Form990PartVIISectionAGrp/TitleTxt21CHIEF OPERATING OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt22APRN NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt23NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt24APRN NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt25PSYCHIATRIST
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IRS990/FormerOfcrEmployeesListedInd00
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IRS990/GrantsToOrganizationsInd00
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IRS990/MissionDesc0TO PROVIDE AN EFFECTIVE RESPONSE TO THE YOUTH,FAMILY & ADULT SOCIAL & BEHAVIORAL HEALTH NEEDS IN THE COMMUNITY. UNITED SERVICES, INC. IS THE MOST COMPREHENSIVE PRIVATE, NON-PROFIT CENTER IN CONNECTICUT PROVIDING PSYCHOSOCIAL, MENTAL HEALTH, CHEMICAL ABUSE, EDUCATION AND PREVENTION SERVICES TO THE COMMUNITY, AND EMPLOYEE ASSISTANCE PROGRAM SERVICES FOR BUSINESS AND INDUSTRY. UNITED SERVICES, INC.'S PRIMARY SERVICE AREA IS THE 21 TOWNS IN NORTHEAST CONNECTICUT. CLIENT SERVICES ARE AVAILABLE IN 11 LOCATIONS, INCLUDING THREE MAIN OFFICES LOCATED IN DAYVILLE, WAUREGAN, AND WINDHAM.
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IRS990/OtherExpensesGrp/ProgramServicesAmt3103892

Document Assets

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Filings

Displayed year

2020 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$4,463,612
Liabilities
$2,239,562
Net assets
$2,224,050
Revenue
$16,861,777
Expenses
$17,357,853
Net income
-$496,076
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$7.22$2.50$4.72$23.4$22.8$0.61
2023Detailed filing. Detailed filing data is available for this year.$6.39$2.28$4.11$21.7$20.7$1.05
2022Detailed filing. Detailed filing data is available for this year.$5.01$1.95$3.05$18.7$17.8$0.89
2021Detailed filing. Detailed filing data is available for this year.$3.97$1.80$2.17$17.6$17.7$0.05
2020Detailed filing. Detailed filing data is available for this year.$4.46$2.24$2.22$16.9$17.4$0.50
2019Detailed filing. Detailed filing data is available for this year.$4.91$2.19$2.72$17.3$17.0$0.24
2018Detailed filing. Detailed filing data is available for this year.$3.55$1.07$2.48$17.1$17.4$0.30
2017Detailed filing. Detailed filing data is available for this year.$4.05$1.27$2.78$18.4$18.3$0.12
2016Detailed filing. Detailed filing data is available for this year.$3.98$1.32$2.66$19.1$18.6$0.52
2015Detailed filing. Detailed filing data is available for this year.$4.29$2.15$2.14$18.3$17.6$0.73
2014Detailed filing. Detailed filing data is available for this year.$3.59$2.19$1.41$17.8$17.7$0.07
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.12$1.79$1.33$17.1$17.2$0.13
2012Summary only. Only limited summary data is available for this year.$3.67$2.21$1.46$17.1$17.0$0.12
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.49$1.15$1.34$16.7
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.41$3.13$1.28$16.6