Civic Intelligence

Springwell Inc

EIN 04-2616064 • 501(c)3 • Waltham, MA

Profile

Springwell helps individuals improve their quality of life and reduce their need for residential care by helping them access community resources. Springwell works with individuals directly as well as with government agencies, health providers and housing entities to improve their patients and residents' health and satisfaction, while reducing the costs associated with care. Care managers and rns conduct comprehensive in-home assessments, identify supports, access supports and, where appropriate, coordinate services. In-home services provided include assistance with personal care such as bathing, dressing and toileting, assistance with homemaking, grocery shopping and laundry.

307 Waverly Oaks Road 205Waltham, MA 02452

www.springwell.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

50th percentile

0.26x

Higher debt load relative to assets than 50% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2025

Liabilities / Revenue

16th percentile

0.10x

Higher debt load relative to revenue than 16% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2025

Net Margin

44th percentile

2.4%

Higher net margin than 44% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2025

Top Officer Pay

17th percentile

$237,095

Higher top officer pay than 17% of similar nonprofits.

Top officer pay equals 0.2% of source-year revenue.

501(c)3 • $100M-$250M nonprofits • Source year 2025

Asset Growth

6th percentile

-9.8%

Faster asset growth than 6% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Annualized from 2024 to 2025

Revenue Growth

57th percentile

9.2%

Faster revenue growth than 57% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Annualized from 2024 to 2025

Assets

Down

$43,740,559

Down $4,759,541 (-9.8%) from 2024

Liabilities

Down

$11,549,536

Down $7,649,101 (-40%) from 2024

Net Assets

Up

$32,191,023

Up $2,889,560 (+9.9%) from 2024

Revenue

Up

$119,463,998

Up $10,078,864 (+9.2%) from 2024

Expenses

Up

$116,574,438

Up $12,087,252 (+12%) from 2024

Net Income

Down

$2,889,560

Down $2,008,388 (-41%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$60M$40M$20M$0Assets 2011: $4,541,771Liabilities 2011: $1,659,610Net Assets 2011: $2,882,1612011Assets 2012: $5,284,509Liabilities 2012: $2,280,467Net Assets 2012: $3,004,0422012Assets 2013: $5,942,708Liabilities 2013: $2,338,708Net Assets 2013: $3,604,0002013Assets 2014: $7,208,749Liabilities 2014: $2,698,459Net Assets 2014: $4,510,2902014Assets 2015: $8,976,713Liabilities 2015: $3,040,262Net Assets 2015: $5,936,4512015Assets 2016: $10,118,158Liabilities 2016: $3,199,501Net Assets 2016: $6,918,6572016Assets 2017: $11,797,880Liabilities 2017: $3,620,703Net Assets 2017: $8,177,1772017Assets 2018: $13,535,188Liabilities 2018: $3,793,946Net Assets 2018: $9,741,2422018Assets 2019: $18,597,712Liabilities 2019: $7,752,157Net Assets 2019: $10,845,5552019Assets 2020: $21,002,244Liabilities 2020: $8,351,594Net Assets 2020: $12,650,6502020Assets 2021: $23,019,805Liabilities 2021: $8,447,814Net Assets 2021: $14,571,9912021Assets 2022: $26,869,035Liabilities 2022: $9,719,594Net Assets 2022: $17,149,4412022Assets 2023: $43,286,662Liabilities 2023: $18,883,147Net Assets 2023: $24,403,5152023Assets 2024: $48,500,100Liabilities 2024: $19,198,637Net Assets 2024: $29,301,4632024Assets 2025: $43,740,559Liabilities 2025: $11,549,536Net Assets 2025: $32,191,0232025

Highlighted filing

2025

Assets$43,740,559
Liabilities$11,549,536
Net Assets$32,191,023

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$150M$100M$50M$0Revenue 2011: $19,869,339Expenses 2011: $19,366,021Net Income 2011: $503,3182011Expenses 2012: $23,126,0842012Revenue 2013: $27,072,148Expenses 2013: $26,472,190Net Income 2013: $599,9582013Revenue 2014: $30,995,773Expenses 2014: $30,089,483Net Income 2014: $906,2902014Revenue 2015: $34,680,364Expenses 2015: $33,254,203Net Income 2015: $1,426,1612015Revenue 2016: $36,358,430Expenses 2016: $35,376,224Net Income 2016: $982,2062016Revenue 2017: $39,236,713Expenses 2017: $37,978,193Net Income 2017: $1,258,5202017Revenue 2018: $41,195,700Expenses 2018: $39,631,635Net Income 2018: $1,564,0652018Revenue 2019: $46,533,750Expenses 2019: $45,429,437Net Income 2019: $1,104,3132019Revenue 2020: $49,797,029Expenses 2020: $47,991,934Net Income 2020: $1,805,0952020Revenue 2021: $51,833,689Expenses 2021: $49,912,348Net Income 2021: $1,921,3412021Revenue 2022: $61,604,301Expenses 2022: $59,026,851Net Income 2022: $2,577,4502022Revenue 2023: $98,073,652Expenses 2023: $94,603,557Net Income 2023: $3,470,0952023Revenue 2024: $109,385,134Expenses 2024: $104,487,186Net Income 2024: $4,897,9482024Revenue 2025: $119,463,998Expenses 2025: $116,574,438Net Income 2025: $2,889,5602025

Highlighted filing

2025

Revenue$119,463,998
Expenses$116,574,438
Net Income$2,889,560

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Facts available. Structured filing facts are available, but richer extracted sections are limited.$43.7$11.5$32.2$119$117$2.89
2024Detailed filing. Detailed filing data is available for this year.$48.5$19.2$29.3$109$104$4.90
2023Detailed filing. Detailed filing data is available for this year.$43.3$18.9$24.4$98.1$94.6$3.47
2022Detailed filing. Detailed filing data is available for this year.$26.9$9.72$17.1$61.6$59.0$2.58
2021Detailed filing. Detailed filing data is available for this year.$23.0$8.45$14.6$51.8$49.9$1.92
2020Detailed filing. Detailed filing data is available for this year.$21.0$8.35$12.7$49.8$48.0$1.81
2019Detailed filing. Detailed filing data is available for this year.$18.6$7.75$10.8$46.5$45.4$1.10
2018Detailed filing. Detailed filing data is available for this year.$13.5$3.79$9.74$41.2$39.6$1.56
2017Detailed filing. Detailed filing data is available for this year.$11.8$3.62$8.18$39.2$38.0$1.26
2016Detailed filing. Detailed filing data is available for this year.$10.1$3.20$6.92$36.4$35.4$0.98
2015Detailed filing. Detailed filing data is available for this year.$8.98$3.04$5.94$34.7$33.3$1.43
2014Detailed filing. Detailed filing data is available for this year.$7.21$2.70$4.51$31.0$30.1$0.91
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.94$2.34$3.60$27.1$26.5$0.60
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.28$2.28$3.00$23.1
2011Summary only. Only limited summary data is available for this year.$4.54$1.66$2.88$19.9$19.4$0.50
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Oct 27, 2025
Return Version
2024v5.2
Gross Receipts
$119,463,998
Mission and Program Overview

Mission

Springwell helps individuals improve their quality of life and reduce their need for residential care by helping them access community resources. Springwell works with individuals directly as well as with government agencies, health providers and housing entities to improve their patients and residents' health and satisfaction, while reducing the costs associated with care. Care managers and rns conduct comprehensive in-home assessments, identify supports, access supports and, where appropriate, coordinate services. In-home services provided include assistance with personal care such as bathing, dressing and toileting, assistance with homemaking, grocery shopping and laundry.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$27,984,395$27,553,026▼ $431,369
Savings and Temporary Cash Investments$17,349,648$8,755,893▼ $8,593,755
Cash and Non-Interest-Bearing Accounts$167,155$5,289,658▲ $5,122,503
Prepaid Expenses and Deferred Charges$539,062$694,512▲ $155,450
Land, Buildings, and Equipment, Net$161,350$70,670▼ $90,680
Total Assets$48,500,100$43,740,559▼ $4,759,541
Other Assets Total$2,298,490$1,376,800▼ $921,690
Liabilities
Accounts Payable and Accrued Expenses$16,733,513$10,029,534▼ $6,703,979
Other Liabilities$2,465,124$1,520,002▼ $945,122
Total Liabilities$19,198,637$11,549,536▼ $7,649,101
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$29,050,868$31,842,075▲ $2,791,207
Net Assets With Donor Restrictions$250,595$348,948▲ $98,353
Total Net Assets Fund Balance$29,301,463$32,191,023▲ $2,889,560
Total Liabilities and Net Assets / Fund Balance$48,500,100$43,740,559▼ $4,759,541

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$70,670$914,033$984,703
Leasehold Improvements$0$204,836$204,836
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Patricia SchefflerCEOFT$198,816$38,279$237,095
Kara DonellonCFOFT$168,040$26,250$194,290
Kristen Letourneau-luceCOOFT$127,917$30,444$158,361
Arthur AvakianDirector of ItFT$122,452$31,634$154,086
Andrew MooradianIt Systems ManagerFT$114,043$18,672$132,715
Laura OberlanderChief Program Development OfficerFT$107,223$18,446$125,669
Sarah HubbardChroFT$111,521$10,234$121,755
Beth SchultzChief Community Engagement OfficerPT$110,123$10,804$120,927
Jennifer DarbyAssoc Director of Community ServicesFT$100,901$13,664$114,565

Board Members and Trustees

NameTitle
Harriet MerkowitzPresident
Jeffrey LelandVice President
Ann CosgroveDirector
Debra ShawDirector
Douglas PeckDirector
Jane ShapiroDirector
Joel BaumanDirector
Judith ChasinDirector
Larry GriffinDirector
Laura ShawDirector
Naomi KrasnerDirector
Rosemary BaladyDirector
Steven ZafronDirector
Wayne JohnsonDirector
GERALD O'KEEFEDirector (until 11/2024)
Sally TiptonDirector (until 7/2024)
Eileen Hsu-balzerClerk
Joe BisolTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Advanced Home Care Services LLCElderly Home Care Services260 COCHITUATE RD STE 201, Framingham, MA 01701$5,029,714
Dia Feliz Adult Day HealthElderly Home Care Services63 FOUNTAIN ST STE 101, Framingham, MA 01702$835,883
My Personal Home Health Care LLCElderly Home Care Services99 DERBY STREET SUITE 200, Hingham, MA 02043$337,645
Natale Company And Safety CareElderly Home Care Services11 EAMES STREET, Wilmington, MA 01887$181,265
Revenue and Support

Revenue Composition

Contributions and Grants
$437,551
Program Service Revenue
$118,135,571
Investment Income
$890,876
Other Revenue
$0
All Other Contributions
$437,551
Change in Net Assets
$2,889,560

Audited Revenue Reconciliation

Revenue per Audited Statements
$119,463,998
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$1,163
Total Revenue per Audited Statements
$119,465,161
Total Revenue per Form 990
$119,463,998
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Grants and Similar Amounts Paid$94,492,629
Salaries, Compensation, and Employee Benefits$18,467,897
Other Expenses$3,613,912
Total Fundraising Expense$131,594
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Grants to Domestic Individuals$94,228,141--$94,228,141
Other Salaries and Wages$12,989,381$885,043$87,610$13,962,034
Other Employee Benefits$1,517,186$145,106$10,028$1,672,320
Occupancy$788,084$742,058$15,207$1,545,349
Payroll Taxes$955,782$108,259$6,303$1,070,344
Current Officers, Directors, Trustees, and Key Employees$317,087$701,723-$1,018,810
Pension Plan Contributions$706,087$33,558$4,744$744,389
Office Expenses$275,084$15,068$2,294$292,446
Grants to Domestic Orgs$264,488--$264,488
Travel$252,309$1,178$32$253,519
Fees for Services Other$242,920$9,853$81$252,854
Fees for Services Legal$122,947$47,862-$170,809
Depreciation Depletion$36,693$70,239-$106,932
Advertising$96,447$6,935-$103,382
Insurance$1,225$89,332-$90,557
Fees for Services Accounting-$73,772-$73,772
Conferences and Meetings$43,668$1,530-$45,198
Other Expenses$23,104$3,480$5,085$31,669
Total Functional Expenses$113,478,976$2,963,868$131,594$116,574,438

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$116,575,601
Expenses per Audited Statements$116,574,438
Total Expenses per Form 990$116,574,438
Expenses Not Reported on Form 990$1,163
Expenses Not Reported on Financial Statements$0
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Metrowest Legal ServicesFramingham, MA501(c)(3)Legal Services$110,000
Hudson CoaHudson, MA501(c)(3)Social Day Health Mfcsp$30,992
Greater Boston ChineseBoston, MA501(c)(3)The Program Aims to Enable a Non-english Speaking Elderly Population to Increase Their Access to Essential Services, Maintain Their Financial and Health Status So They Can Continue to Live Independently at Home in the Community.$15,000
Healthy WalthamWaltham, MA501(c)(3)Outreach and Information & Assistance$15,000
Newton HousingNewton Highlands, MA501(c)(3)The Goal of Newton Housing Authoritys (nha) Cross Cultural Outreach and Engagement Program Is to Increase Access to Public Benefits, Community-based Resources, and Recreation Events for Low-income Chinese and Russian Speaking Populations in Newton.$15,000
Weston CoaWeston, MA501(c)(3)Financial Assistance$15,000
Good Shepard Community CareNewton Highlands, MA501(c)(3)Short Term Overnight Stay$14,760
Metrowest YmcaFramingham, MA501(c)(3)Education - Diabetes Self Management Program$12,500
Natick CoaNatick, MA501(c)(3)Transportation$8,910
Healthy WalthamWaltham, MA501(c)(3)Other Services- Computer Education$8,500
Greater Boston ChineseBoston, MA501(c)(3)Education - Chronic Disease Self Management Program$8,326
Enhance Asian Community on Health IncBoston, MA501(c)(3)Education - Chronic Disease Self Management Program$6,000
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liabilities$1,422,062
Conditional Grant Advance$97,940
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 7B

The eoea must approve the hiring of a ceo.

Form 990, Part VI, Section B, Line 11B

The 990 draft copy is shown to the ceo, cfo and the finance committee which includes the president of the board. Once the draft has been reviewed, the final copy is signed by the designated personnel and is mailed to the irs.

Form 990, Part VI, Section B, Line 12C

Every key employee and board member, upon joining the board, is required to sign a conflict of interest statement. Should a conflict arise at any time during the year, they are required to notify springwell's ceo in writing by completion of the provided forms. Also, every year at the annual meeting, the director of hr discusses the conflict of interest policy and the importance of informing springwell about any potential conflicts.

Form 990, Part VI, Section B, Line 15

All positions including that of ceo are assigned a starting salary in accordance with the agency salary plan. The executive committee of the board is responsible for establishing the salary for the ceo. This compensation is determined based on funding available and survey of other comparable sized aging service access provider salaries. The process is that hr reviews the salaries for key employees in relation to those of others in the same positions in similar agencies. The most recent review used the data compiled in the mass home care salary survey.

Form 990, Part VI, Section C, Line 19

It is the policy of springwell to conduct business in an open manner in accordance with accepted business practices. When the agency receives a request for information, we will provide either paper or electronic copies of the most recent audited financial statements and the most recent annual report. A log of all requests will be maintained at the agency.

Filing and Contact Details

Filer

Filer Name
Springwell Inc
EIN
04-2616064
Phone
6179264100
Address
307 WAVERLY OAKS ROAD 205, WALTHAM, MA 02452

Signing Officer

Name
Patricia Scheffler
Title
Chief Executive Officer
Phone
6179264100
Signed
2025-10-27
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Patricia Scheffler
Formed
1976
Legal Domicile
Ma
Voting Board Members
16
Independent Board Members
16
Employees
305
Volunteers
474

Preparer

Firm
Aafcpas Inc
Address
50 WASHINGTON STREET, WESTBOROUGH, MA 01581
Preparer
Thomas F Muldoon CPA
Phone
5083669100
Supplemental Narrative

Additional Explanations

FORM 990, PART III, LINE 1:

Springwell helps individuals improve their quality of life and reduce their need for residential care by helping them access community resources. Springwell works with individuals directly as well as with government agencies, health providers and housing entities to improve their patients and residents' health and satisfaction, while reducing the costs associated with care. Care managers and rns conduct comprehensive in-home assessments, identify supports, access supports and, where appropriate, coordinate services. In-home services provided include assistance with personal care such as bathing, dressing and toileting, assistance with homemaking, grocery shopping and laundry.

FORM 990, PART XII, LINE 2C:

There has been no change to this process since the prior year.

Financial Statement Notes

PART X, LINE 2:

Springwell accounts for uncertainty in income taxes in accordance with asc topic, income taxes. This standard clarifies the accounting for uncertainty in tax positions and prescribes a recognition threshold and measurement attribute for the financial statements regarding a tax position taken or expected to be taken in a tax return. Springwell has determined that there are no uncertain tax positions which qualify for either recognition or disclosure in the financial statements at june 30, 2025. Springwell's information returns are subject to examination by the federal and state jurisdictions.

Raw XML AppendixShowing 400 of 843 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0SPRINGWELL HELPS INDIVIDUALS IMPROVE THEIR QUALITY OF LIFE AND REDUCE THEIR NEED FOR RESIDENTIAL CARE BY HELPING THEM ACCESS COMMUNITY RESOURCES. SPRINGWELL WORKS WITH INDIVIDUALS DIRECTLY AS WELL AS WITH GOVERNMENT AGENCIES, HEALTH PROVIDERS AND HOUSING ENTITIES TO IMPROVE THEIR PATIENTS AND RESIDENTS' HEALTH AND SATISFACTION, WHILE REDUCING THE COSTS ASSOCIATED WITH CARE. CARE MANAGERS AND RNS CONDUCT COMPREHENSIVE IN-HOME ASSESSMENTS, IDENTIFY SUPPORTS, ACCESS SUPPORTS AND, WHERE APPROPRIATE, COORDINATE SERVICES. IN-HOME SERVICES PROVIDED INCLUDE ASSISTANCE WITH PERSONAL CARE SUCH AS BATHING, DRESSING AND TOILETING, ASSISTANCE WITH HOMEMAKING, GROCERY SHOPPING AND LAUNDRY.
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