Civic Intelligence

Greater Springfield Senior Services Inc.

990 • Fiscal year 2021 • EIN 04-2510895

Jul 01, 2020 to Jun 30, 2021 • Filed on Nov 23, 2021

66 Industry Avenue No Ste 9Springfield, MA 01104

(413) 781-8800

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

41st percentile

0.13x

Higher debt load relative to assets than 41% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Liabilities / Revenue

22nd percentile

0.08x

Higher debt load relative to revenue than 22% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Net Margin

34th percentile

4.9%

Higher net margin than 34% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Top Officer Pay

29th percentile

$172,130

Higher top officer pay than 29% of similar nonprofits.

Top officer pay equals 0.5% of source-year revenue.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Asset Growth

52nd percentile

11%

Faster asset growth than 52% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Revenue Growth

32nd percentile

2.1%

Faster revenue growth than 32% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Assets

Up

$21,180,734

Up $2,092,265 (+11%) from 2020

Net Assets

Up

$18,400,724

Up $1,792,869 (+11%) from 2020

Liabilities

Up

$2,780,010

Up $299,396 (+12%) from 2020

Revenue

Up

$33,749,084

Up $698,868 (+2.1%) from 2020

Expenses

Up

$32,081,120

Up $326,735 (+1.0%) from 2020

Net Income

Up

$1,667,964

Up $372,133 (+29%) from 2020

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$40M$30M$20M$10M$0Assets 2012: $7,892,473Liabilities 2012: $1,882,070Net Assets 2012: $6,010,4032012Assets 2013: $8,838,584Liabilities 2013: $1,814,688Net Assets 2013: $7,023,8962013Assets 2014: $10,676,290Liabilities 2014: $2,088,819Net Assets 2014: $8,587,4712014Assets 2015: $12,688,175Liabilities 2015: $2,345,543Net Assets 2015: $10,342,6322015Assets 2016: $13,612,785Liabilities 2016: $2,113,965Net Assets 2016: $11,498,8202016Assets 2017: $15,068,961Liabilities 2017: $2,011,723Net Assets 2017: $13,057,2382017Assets 2018: $15,817,178Liabilities 2018: $2,112,668Net Assets 2018: $13,704,5102018Assets 2019: $17,442,514Liabilities 2019: $2,130,490Net Assets 2019: $15,312,0242019Assets 2020: $19,088,469Liabilities 2020: $2,480,614Net Assets 2020: $16,607,8552020Assets 2021: $21,180,734Liabilities 2021: $2,780,010Net Assets 2021: $18,400,7242021Assets 2022: $23,398,762Liabilities 2022: $3,186,510Net Assets 2022: $20,212,2522022Assets 2023: $27,262,407Liabilities 2023: $5,150,079Net Assets 2023: $22,112,3282023Assets 2024: $30,629,073Liabilities 2024: $4,872,199Net Assets 2024: $25,756,8742024Assets 2025: $35,493,728Liabilities 2025: $7,315,718Net Assets 2025: $28,178,0102025

Highlighted filing

2021

Assets$21,180,734
Liabilities$2,780,010
Net Assets$18,400,724

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0Revenue 2012: $19,439,356Expenses 2012: $18,970,167Net Income 2012: $469,1892012Revenue 2013: $21,316,456Expenses 2013: $20,302,963Net Income 2013: $1,013,4932013Revenue 2014: $24,183,074Expenses 2014: $22,619,499Net Income 2014: $1,563,5752014Revenue 2015: $27,559,859Expenses 2015: $25,804,698Net Income 2015: $1,755,1612015Revenue 2016: $28,785,001Expenses 2016: $27,682,874Net Income 2016: $1,102,1272016Revenue 2017: $29,783,337Expenses 2017: $28,531,477Net Income 2017: $1,251,8602017Revenue 2018: $29,462,229Expenses 2018: $28,853,642Net Income 2018: $608,5872018Revenue 2019: $30,935,282Expenses 2019: $29,327,768Net Income 2019: $1,607,5142019Revenue 2020: $33,050,216Expenses 2020: $31,754,385Net Income 2020: $1,295,8312020Revenue 2021: $33,749,084Expenses 2021: $32,081,120Net Income 2021: $1,667,9642021Revenue 2022: $36,731,351Expenses 2022: $34,919,823Net Income 2022: $1,811,5282022Revenue 2023: $38,883,229Expenses 2023: $36,888,538Net Income 2023: $1,994,6912023Revenue 2024: $44,810,105Expenses 2024: $41,418,623Net Income 2024: $3,391,4822024Revenue 2025: $49,180,131Expenses 2025: $46,758,995Net Income 2025: $2,421,1362025

Highlighted filing

2021

Revenue$33,749,084
Expenses$32,081,120
Net Income$1,667,964
Jump To
Filing Snapshot
Filing Period
Jul 1, 2020 to Jun 30, 2021
Signed
Nov 23, 2021
Return Version
2020v4.1
Gross Receipts
$33,749,084
Mission and Program Overview

Mission

Greater springfield senior services, inc., founded in 1972, is a private, nonprofit organization dedicated to maintaining quality of life for older adults, caregivers, and persons with disabilities. This mission is achieved through the provision of programs and services which foster independence, dignity, safety and peace of mind.

Greater springfield senior services, inc., founded in 1972, is a private, nonprofit organization dedicated to maintaining quality of life for older adults,caregivers and persons with disabilities. This mission is achieved through the provision of programs and services which foster independence, dignity, safety and peace of mind.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$12,400,814$13,321,976▲ $921,162
Accounts Receivable$6,252,789$7,495,314▲ $1,242,525
Land, Buildings, and Equipment, Net$382,370$320,213▼ $62,157
Prepaid Expenses and Deferred Charges$31,079$28,663▼ $2,416
Cash and Non-Interest-Bearing Accounts$21,417$14,568▼ $6,849
Total Assets$19,088,469$21,180,734▲ $2,092,265
Liabilities
Accounts Payable and Accrued Expenses$2,475,185$2,666,468▲ $191,283
Escrow Account Liability-$92,553-
Deferred Revenue$5,429$20,989▲ $15,560
Total Liabilities$2,480,614$2,780,010▲ $299,396
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$16,606,766$18,400,058▲ $1,793,292
Net Assets With Donor Restrictions$1,089$666▼ $423
Total Net Assets Fund Balance$16,607,855$18,400,724▲ $1,792,869
Total Liabilities and Net Assets / Fund Balance$19,088,469$21,180,734▲ $2,092,265

Asset Categories

AssetBook ValueDepreciationBasis
Leasehold Improvements$78,526$1,220,824$1,299,350
Equipment$241,687$992,763$1,234,450
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jill KeoughExecutive DirectorFT$145,930$26,200$172,130
Patricia S YoungAdmin & Finance DirectorFT$131,518$15,684$147,202

Board Members and Trustees

NameTitle
Linda AlstonPresident
Gloria WilsonVice President
Alan WardDirector
Anne ThomasDirector
Carol Lewis CaultonDirector
Daniel KeenanDirector
Debra AskwithDirector
Frances MiffittDirector
Jeanette RodriquezDirector
Jessica LangloisDirector
Julie QuinkDirector
Lynn FieldDirector
Nancy RoqueDirector
Olga EllisDirector
Peter BenjaminDirector
Robin CournoyerDirector
Sr Mary Caritas SpDirector
Theresa Govoni MoylanDirector
Tracey MessinaDirector
William CaplinDirector
Francis GrimaldiAssistant Treasurer
Sharon ConnorSecretary
Barbara MorinTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Associated Home Care INCHome Health CarePO BOX 639401, Cincinnati, OH 45263-9401$1,091,333
Cw Resources INCNutrition Caterer200 MYRTLE STREET, New Britain, CT 06053$1,012,823
Professional Medical Services INCHome Health Care112 WESTFIELD STREET, West Springfield, MA 01089$845,390
Excel Nursing Services INCHome Health Care4 STONEY HILL ROAD, Wilbraham, MA 01095$799,866
O'connel Professional Nurse Services InHome Health Care19 COLLEGE STREET SUITE 7, South Hadley, MA 01075$678,005
Revenue and Support

Revenue Composition

Contributions and Grants
$17,194,033
Program Service Revenue
$16,409,489
Investment Income
$141,802
Other Revenue
$3,760
All Other Contributions
$201,681
Change in Net Assets
$1,667,964

Audited Revenue Reconciliation

Revenue per Audited Statements
$33,749,084
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$33,749,084
Total Revenue per Form 990
$33,749,084
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$18,998,284
Salaries, Compensation, and Employee Benefits$13,082,836
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Fees for Services Other$17,246,848$83,851-$17,330,699
Other Salaries and Wages$9,139,123$783,106-$9,922,229
Other Employee Benefits$2,176,842$216,757-$2,393,599
Occupancy$403,974$98,422-$502,396
Pension Plan Contributions$373,193$55,149-$428,342
Current Officers, Directors, Trustees, and Key Employees-$338,666-$338,666
Depreciation Depletion$56,051$132,940-$188,991
Office Expenses$86,517$55,449-$141,966
Travel$112,127$417-$112,544
Information Technology$17,478$69,730-$87,208
All Other Expenses$14,356$41,455-$55,811
Insurance$1,090$53,051-$54,141
Fees for Services Accounting-$38,600-$38,600
Advertising$5,596$7,396-$12,992
Other Expenses$2,070$3,015-$5,085
Conferences and Meetings$581$110-$691
Total Functional Expenses$30,083,456$1,997,664$0$32,081,120

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$32,081,120
Total Expenses per Audited Statements$32,081,120
Total Expenses per Form 990$32,081,120
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

A copy of form 990 is provided to the board of directors for their review and comment prior to submitting the form 990 to the irs.

Form 990, Part VI, Section B, Line 12C

Employees, management and board members are required to complete and submit pertinent information annually.

Form 990, Part VI, Section B, Line 15

The initial compensation for a new executive director or a new administration & finance director is established by the hiring committee at that time based on an analysis of the position(s) and comparable rates for similar positions of like agencies taking into consideration the experience and expertise of all the various individuals. Subsequent salary increases for these two positions most often occur when agency-wide increases are reviewed and approved by the board of directors however the personnel committee may perform an interim analysis of either or both positions when circumstances warrant and recommend compensation changes to the board of directors who would be responsible for approving any changes.

Form 990, Part VI, Section C, Line 19

The organization makes its governing documents, conflict of interest policy, and financial statements available to the public upon request. The public can also view form 990, financial statements, and mass form pc on the official website of the attorney general of massachusetts (public charities annual filing website) and the ufr on the massachusetts operational services division website.

Filing and Contact Details

Filer

Filer Name
Greater Springfield Senior Services Inc
EIN
04-2510895
Phone
4137818800
Address
66 INDUSTRY AVENUE NO STE 9, SPRINGFIELD, MA 01104

Signing Officer

Name
Barbara Morin
Title
President
Phone
4137818800
Signed
2021-11-23
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Julie Quink
Formed
1972
Legal Domicile
Ma
Voting Board Members
23
Independent Board Members
23
Employees
303
Volunteers
51

Preparer

Firm
Adelson & Company Pc
Address
100 NORTH STREET, PITTSFIELD, MA 01201
Preparer
David M Irwin CPA
Phone
4134436408
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Purchased services: program service expenses 16,199,181. Management and general expenses 0. Fundraising expenses 0. Total expenses 16,199,181. Subgrantee expense: program service expenses 849,405. Management and general expenses 0. Fundraising expenses 0. Total expenses 849,405. Caregiver grants: program service expenses 106,660. Management and general expenses 0. Fundraising expenses 0. Total expenses 106,660. Payroll service: program service expenses 33,825. Management and general expenses 4,021. Fundraising expenses 0. Total expenses 37,846. Other professional fees: program service expenses 57,777. Management and general expenses 79,830. Fundraising expenses 0. Total expenses 137,607.

FORM 990, PART XI, LINE 9:

Eoea required payment from asap network 124,905.

Financial Statement Notes

PART IV, LINE 2B:

The organization maintains a social security representative payment program for elders in the money management program. The organization provides financial management for the social security funds on behalf of the individuals.

PART X, LINE 2:

Management has evaluated significant tax positions against the criteria established by professional standards and believes there are no such tax positions requiring accounting recognition.

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IRS990/ActivityOrMissionDesc0GREATER SPRINGFIELD SENIOR SERVICES, INC., FOUNDED IN 1972, IS A PRIVATE, NONPROFIT ORGANIZATION DEDICATED TO MAINTAINING QUALITY OF LIFE FOR OLDER ADULTS,CAREGIVERS AND PERSONS WITH DISABILITIES. THIS MISSION IS ACHIEVED THROUGH THE PROVISION OF PROGRAMS AND SERVICES WHICH FOSTER INDEPENDENCE, DIGNITY, SAFETY AND PEACE OF MIND.
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IRS990/Form990PartVIISectionAGrp/PersonNm3FRANCIS GRIMALDI
IRS990/Form990PartVIISectionAGrp/PersonNm4SHARON CONNOR
IRS990/Form990PartVIISectionAGrp/PersonNm5DEBRA ASKWITH
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IRS990/Form990PartVIISectionAGrp/PersonNm14JESSICA LANGLOIS
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IRS990/Form990PartVIISectionAGrp/PersonNm23PATRICIA S YOUNG
IRS990/Form990PartVIISectionAGrp/PersonNm24JILL KEOUGH
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IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt1VICE PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt2TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3ASSISTANT TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt4SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt20DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt21DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt22DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt23ADMIN & FINANCE DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt24EXECUTIVE DIRECTOR
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IRS990/FormationYr01972
IRS990/FormerOfcrEmployeesListedInd00
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IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd00
IRS990/GamingActivitiesInd00
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IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
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IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd01
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IRS990/IndoorTanningServicesInd00
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IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0GREATER SPRINGFIELD SENIOR SERVICES, INC., FOUNDED IN 1972, IS A PRIVATE, NONPROFIT ORGANIZATION DEDICATED TO MAINTAINING QUALITY OF LIFE FOR OLDER ADULTS, CAREGIVERS, AND PERSONS WITH DISABILITIES. THIS MISSION IS ACHIEVED THROUGH THE PROVISION OF PROGRAMS AND SERVICES WHICH FOSTER INDEPENDENCE, DIGNITY, SAFETY AND PEACE OF MIND.
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IRS990/OfficeExpensesGrp/ProgramServicesAmt086517
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IRS990/OtherExpensesGrp/Desc0OTHER PROGRAM EXPENSES
IRS990/OtherExpensesGrp/Desc1DISPOSABLES
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IRS990/OtherExpensesGrp/Desc3STAFF TRAINING
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IRS990/OtherSalariesAndWagesGrp/TotalAmt09922229
IRS990/OtherWebsiteInd0X

Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Facts available. Structured filing facts are available, but richer extracted sections are limited.$35.5$7.32$28.2$49.2$46.8$2.42
2024Detailed filing. Detailed filing data is available for this year.$30.6$4.87$25.8$44.8$41.4$3.39
2023Detailed filing. Detailed filing data is available for this year.$27.3$5.15$22.1$38.9$36.9$1.99
2022Detailed filing. Detailed filing data is available for this year.$23.4$3.19$20.2$36.7$34.9$1.81
2021Detailed filing. Detailed filing data is available for this year.$21.2$2.78$18.4$33.7$32.1$1.67
2020Detailed filing. Detailed filing data is available for this year.$19.1$2.48$16.6$33.1$31.8$1.30
2019Detailed filing. Detailed filing data is available for this year.$17.4$2.13$15.3$30.9$29.3$1.61
2018Detailed filing. Detailed filing data is available for this year.$15.8$2.11$13.7$29.5$28.9$0.61
2017Detailed filing. Detailed filing data is available for this year.$15.1$2.01$13.1$29.8$28.5$1.25
2016Detailed filing. Detailed filing data is available for this year.$13.6$2.11$11.5$28.8$27.7$1.10
2015Detailed filing. Detailed filing data is available for this year.$12.7$2.35$10.3$27.6$25.8$1.76
2014Detailed filing. Detailed filing data is available for this year.$10.7$2.09$8.59$24.2$22.6$1.56
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.84$1.81$7.02$21.3$20.3$1.01
2012Summary only. Only limited summary data is available for this year.$7.89$1.88$6.01$19.4$19.0$0.47