Civic Intelligence

Community Seniorserv Inc

EIN 95-2771715 • 501(c)3 • Anaheim, CA

View Organization Page

Profile

To improve the quality of life for older adults and their families by creating a safety net of health, nutrition, and supportive services that enhance independence, well being and dignity.

1200 N Knollwood CircleAnaheim, CA 92801

www.communityseniorserv.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

46th percentile

0.15x

Higher debt load relative to assets than 46% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2023

Liabilities / Revenue

39th percentile

0.15x

Higher debt load relative to revenue than 39% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2023

Net Margin

7th percentile

-41%

Higher net margin than 7% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2023

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

3rd percentile

-30%

Faster asset growth than 3% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2022 to 2023

Revenue Growth

23rd percentile

-6.5%

Faster revenue growth than 23% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2022 to 2023

Balance Sheet
Liabilities / Assets46th percentile

Assets

Down

$19,239,651

Down $8,146,721 (-30%) from 2022

Liabilities

Down

$2,795,965

Down $175,616 (-5.9%) from 2022

Net Assets

Down

$16,443,686

Down $7,971,105 (-33%) from 2022

Operations
Liabilities / Revenue39th percentileNet Margin7th percentile

Revenue

Down

$19,268,749

Down $1,332,132 (-6.5%) from 2022

Expenses

Up

$27,251,966

Up $7,533,723 (+38%) from 2022

Net Income

Down

-$7,983,217

Down $8,865,855 (-1004%) from 2022

Trend Graphs

Balance Sheet Trend

Asset Growth3rd percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30M$20M$10M$0Assets 2010: $7,467,669Liabilities 2010: $2,168,237Net Assets 2010: $5,299,4322010Assets 2011: $7,732,034Liabilities 2011: $2,191,916Net Assets 2011: $5,540,1182011Assets 2012: $8,057,276Liabilities 2012: $2,376,224Net Assets 2012: $5,681,0522012Assets 2013: $7,962,578Liabilities 2013: $2,250,499Net Assets 2013: $5,712,0792013Assets 2014: $8,740,320Liabilities 2014: $2,371,246Net Assets 2014: $6,369,0742014Assets 2015: $9,213,706Liabilities 2015: $2,460,881Net Assets 2015: $6,752,8252015Assets 2016: $8,760,782Liabilities 2016: $2,141,859Net Assets 2016: $6,618,9232016Assets 2017: $8,872,834Liabilities 2017: $2,091,770Net Assets 2017: $6,781,0642017Assets 2018: $8,684,728Liabilities 2018: $2,023,156Net Assets 2018: $6,661,5722018Assets 2019: $9,151,317Liabilities 2019: $2,062,312Net Assets 2019: $7,089,0052019Assets 2020: $11,236,773Liabilities 2020: $2,597,345Net Assets 2020: $8,639,4282020Assets 2021: $27,474,570Liabilities 2021: $3,685,833Net Assets 2021: $23,788,7372021Assets 2022: $27,386,372Liabilities 2022: $2,971,581Net Assets 2022: $24,414,7912022Assets 2023: $19,239,651Liabilities 2023: $2,795,965Net Assets 2023: $16,443,6862023

Highlighted filing

2023

Assets$19,239,651
Liabilities$2,795,965
Net Assets$16,443,686
Open 2023 Filing

Operations Trend

Revenue Growth23rd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0-$20MExpenses 2010: $10,896,2062010Expenses 2011: $11,859,4022011Expenses 2012: $11,599,0572012Expenses 2013: $10,756,9192013Revenue 2014: $11,791,044Expenses 2014: $11,134,049Net Income 2014: $656,9952014Revenue 2015: $12,524,764Expenses 2015: $12,141,013Net Income 2015: $383,7512015Revenue 2016: $11,600,333Expenses 2016: $11,734,235Net Income 2016: -$133,9022016Revenue 2017: $11,960,797Expenses 2017: $11,711,293Net Income 2017: $249,5042017Revenue 2018: $12,734,221Expenses 2018: $12,485,808Net Income 2018: $248,4132018Revenue 2019: $13,415,260Expenses 2019: $13,014,535Net Income 2019: $400,7252019Revenue 2020: $17,134,519Expenses 2020: $15,626,734Net Income 2020: $1,507,7852020Revenue 2021: $57,075,194Expenses 2021: $42,045,793Net Income 2021: $15,029,4012021Revenue 2022: $20,600,881Expenses 2022: $19,718,243Net Income 2022: $882,6382022Revenue 2023: $19,268,749Expenses 2023: $27,251,966Net Income 2023: -$7,983,2172023

Highlighted filing

2023

Revenue$19,268,749
Expenses$27,251,966
Net Income-$7,983,217
Open 2023 Filing

Filings

Most recent year

2023 • Form 990Summary only. Only limited summary data is available for this year.

Open filing
Assets
$19,239,651
Liabilities
$2,795,965
Net assets
$16,443,686
Revenue
$19,268,749
Expenses
$27,251,966
Net income
-$7,983,217
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2023Summary only. Only limited summary data is available for this year.$19.2$2.80$16.4$19.3$27.3$7.98
2022Summary only. Only limited summary data is available for this year.$27.4$2.97$24.4$20.6$19.7$0.88
2021Summary only. Only limited summary data is available for this year.$27.5$3.69$23.8$57.1$42.0$15.0
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$11.2$2.60$8.64$17.1$15.6$1.51
2019Summary only. Only limited summary data is available for this year.$9.15$2.06$7.09$13.4$13.0$0.40
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.68$2.02$6.66$12.7$12.5$0.25
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.87$2.09$6.78$12.0$11.7$0.25
2016Detailed filing. Detailed filing data is available for this year.$8.76$2.14$6.62$11.6$11.7$0.13
2015Detailed filing. Detailed filing data is available for this year.$9.21$2.46$6.75$12.5$12.1$0.38
2014Detailed filing. Detailed filing data is available for this year.$8.74$2.37$6.37$11.8$11.1$0.66
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.96$2.25$5.71$10.8
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.06$2.38$5.68$11.6
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.73$2.19$5.54$11.9
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.47$2.17$5.30$10.9
Latest Detailed Filing

The latest 2023 filing currently has summary financial data only. Showing the latest detailed filing from 2018 below.

Jump To
Filing Snapshot
Filing Period
Jul 1, 2017 to Jun 30, 2018
Signed
May 13, 2019
Return Version
2017v2.2
Gross Receipts
$13,119,904
Mission and Program Overview

Mission

To improve the quality of life for older adults and their families by creating a safety net of health, nutrition, and supportive services that enhance independence, well being and dignity.

To nourish the wellness, purpose and dignity of seniors and their families in our community.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$4,383,066$4,136,307▼ $246,759
Land, Buildings, and Equipment, Net$2,542,564$2,428,504▼ $114,060
Accounts Receivable$1,415,643$1,492,399▲ $76,756
Inventories for Sale or Use$143,061$176,375▲ $33,314
Savings and Temporary Cash Investments$105,649$105,712▲ $63
Prepaid Expenses and Deferred Charges$73,156$76,809▲ $3,653
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Total Assets$8,872,834$8,684,728▼ $188,106
Other Assets Total$209,695$268,622▲ $58,927
Liabilities
Other Liabilities$777,674$806,584▲ $28,910
Unsecured Notes Loans Payable$732,917$615,000▼ $117,917
Accounts Payable and Accrued Expenses$500,733$478,570▼ $22,163
Deferred Revenue$80,446$123,002▲ $42,556
Total Liabilities$2,091,770$2,023,156▼ $68,614
Net Assets / Fund Balance
Unrestricted Net Assets$5,902,060$6,150,473▲ $248,413
Temporarily Rstr Net Assets$879,004$511,099▼ $367,905
Total Net Assets Fund Balance$6,781,064$6,661,572▼ $119,492
Total Liabilities and Net Assets / Fund Balance$8,872,834$8,684,728▼ $188,106

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$833,187$1,531,525$2,364,712
Buildings$577,438$1,670,943$2,248,381
Equipment$363,910$836,135$1,200,045
Land$500,000-$500,000
Leasehold Improvements$153,969$292,179$446,148
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseOtherTotal
Holly HaglerPresident & CEOFT$205,435$40,469$245,904
Jane RothChief Financial & AdministrativeFT$150,958$21,751$172,709
Byron CorzoVP of Home & CareFT$136,993$8,395$145,388
Darla OlsonVP of AdvancementFT$134,748$4,093$138,841

Board Members and Trustees

NameTitle
Mary Ann VincentChair
Randy PlattVice Chair
David CopleyDirector
Earle ZuchtDirector
Jonathan HillDirector
Larry SchultzDirector
Lynn DaucherDirector
Mark Miller MDDirector
Pat BrydgesDirector
Paula SeriosDirector
Richard AtnipDirector
Scott HeinilaDirector
Stuart M MossSecretary
Don LewisTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
AbrazarTransportation7101 Wyoming St, Westminster, CA 92683$940,384
BaronLaborPO BOX 4738, Houston, TX 77210$470,777
Higher Ground PersonnelLabor1340 W VALLEY PKWY 207, Escondido, CA 92029$289,979
Revenue and Support

Revenue Composition

Contributions and Grants
$7,087,089
Program Service Revenue
$5,590,342
Investment Income
$26,430
Other Revenue
$30,360
All Other Contributions
$1,666,305
Change in Net Assets
$248,413

Audited Revenue Reconciliation

Revenue per Audited Statements
$12,734,221
Revenue Not Reported on Form 990
$385,683
Total Revenue per Audited Statements
$13,119,904
Total Revenue per Form 990
$12,734,221
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$7,505,778
Salaries, Compensation, and Employee Benefits$4,980,030
Total Fundraising Expense$400,176
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$3,050,958$241,485$159,788$3,452,231
Fees for Services Other$1,519,859-$5,127$1,524,986
Travel$982,058-$5,252$987,310
Other Employee Benefits$642,699$46,512$31,220$720,431
All Other Expenses$322,750$99,790$8,904$431,444
Current Officers, Directors, Trustees, and Key Employees$366,277$7,546$3,481$377,304
Payroll Taxes$243,502$17,834$11,664$273,000
Depreciation Depletion$134,884$129,177-$264,061
Pension Plan Contributions$27,723$127,972$1,369$157,064
Occupancy$149,885--$149,885
Insurance$108,173$37,082-$145,255
Other Expenses$124,307$14,071$162,287$138,378
Information Technology$94,005$15,997$9,514$119,516
Office Expenses$92,536$8,731$279$101,546
Fees for Services Legal-$66,119-$66,119
Fees for Services Accounting$48,971$2,167-$51,138
Interest-$47,017-$47,017
Total Functional Expenses$11,187,808$897,824$400,176$12,485,808

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$12,871,491
Expenses per Audited Statements$12,485,808
Total Expenses per Form 990$12,485,808
Expenses Not Reported on Form 990$385,683
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$173,304
Fundraising Direct Expenses$144,617
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Senior Care Hero Awards$263,309$173,304$77,167$96,137
Total Events$263,309$173,304$144,617$28,687
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Accrued Salaries and Wages$474,805
Accrued Liabilities$307,111
Ssf$18,451
Misc. Current Liabilities$6,217
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 11B: Form 990 Review Process

“Following the completion of the SeniorServ audit and completion of the SS IRS Form 990, the form is reviewed by the Board Finance Committee and distributed to the SenorServ Board of Directors.”

Form 990, Part VI, Line 12C: Explanation of Monitoring and Enforcement of Conflicts

“Whenever there is reason to believe that a potential conflict of interest exists between SeniorServ and a board member or the CEO, the Board shall determine the appropriate response. The potential conflict of interest will be brought to the attention of the Board for action at the next regular meeting, or during a special meeting called, specifically, to review the potential conflict of interest. The Board member will be asked to complete a Potential Conflict of Interest Disclosure Statement and/or Conflict of Interest Affirmation of Compliance. Also, each year, at the April or May meeting of the Board of Directors, each member is requested to review and sign a conflict of interest disclosure statement and a conflict of interest affirmation of compliance.”

Form 990, Part VI, Line 15A: Compensation Review & Approval Process - CEO, Top Management

“The compensation of the person is reviewed and approved by the board of directors or compensation committee of the Organization, provided that persons with conflicts of interest with respect to the compensation arrangement at issue are not involved in this review and approval. The board is provided a comparability analysis provided by Human Resources taken from substantive sources in deciding on compensation for its top executives. All relevant data of the boards deliberation is recorded in the minutes.”

Form 990, Part VI, Line 15B: Compensation Review and Approval Process for Officers and Key Employees

“The compensation of the person is reviewed and approved by the board of directors or compensation committee of the Organization, provided that persons with conflicts of interest with respect to the compensation arrangement at issue are not involved in this review and approval. The board is provided a comparability analysis provided by Human Resources taken from substantive sources in deciding on compensation for its top executives. All relevant data of the boards deliberation is recorded in the minutes.”

Form 990, Part VI, Line 19: Other Organization Documents Publicly Available

“Governing documents, policies, and financial statements are posted on the agency website and provided by mail, if requested.”

Filing and Contact Details

Filer

Filer Name
Community SeniorServ Inc
EIN
95-2771715
Phone
7142200224
Address
1200 N Knollwood Circle, Anaheim, CA 92801

Signing Officer

Name
Holly Hagler
Title
CEO
Signed
2019-05-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Holly Hagler
Formed
1967
Legal Domicile
CA
Voting Board Members
14
Independent Board Members
14
Employees
123
Volunteers
747

Preparer

Firm
White Nelson Diehl Evans LLP
Address
2875 Michelle Drive Suite 300, Irvine, CA 92606
Preparer
Christina M Wenk CPA
Phone
7149781300
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 4D: Other Program Services Description

“OTHER PROGRAM SERVICES 4: Adult Day Health Care (Santa Ana VIP) - Comprehensive daytime care and medical supervision to functionally impaired adults which include rehabilitative therapies and social activities. OTHER PROGRAM SERVICES 5: Social Meals - This program provides nutrition and supportive services to enhance the physical and mental well-being of the elderly population. It encourages dignity and self control. It provides stimulating activities and volunteer opportunities. It augments participants' financial resources by providing donation-based meals and products. OTHER PROGRAM SERVICES 6: Case Management - This provides arrangement for needed services such as legal, financial, medical and in-home help. OTHER PROGRAM SERVICES 7: In-Home Bound - This provides assistance for seniors to remain in their homes by making available basic housekeeping and personal care services. OTHER PROGRAM SERVICES 8: Buena Park Day Care Program - Adult Day Care - This program provides a safe, uplifting daytime environment for frail, elderly persons. The program also provides temporary respite to family care givers.”

Other Changes In Net Assets Or Fund Balances - Other Decreases

“Net Assets Released from Restrictions = -$712594”

Other Changes In Net Assets Or Fund Balances - Other Increases

“Temporarily Restricted Assets = $344689”

Financial Statement Notes

Part X : FIN48 Footnote

“The Organization adopted the provisions of FASB ASC 740-10-25 (formerly FASB Interpretation No. 48, Accounting for Uncertainty in Income Taxes). In accordance with ASC 740-10-25, an organization must recognize the tax benefit associated with tax taken for tax return purposes when it is more likely than not the position will be sustained. The implementation of ASC 740-10-25 had no impact on the Organizations financial statements. The Organization does not believe there are any material uncertain tax positions, and accordingly, it has not recognized any liability for unrecognized tax benefits or any related interest or penalties.”

Part XI, Line 2D: Other revenue amounts included in F/S but not included on form 990

“Cost of Goods Sold From Cook/Chill $241066 Special Event Expenses $144617”

Part XII, Line 2D: Other expenses and losses per audited F/S

“Cost of Goods Sold From Cook/Chill $241066 Special Event Expenses $144617”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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