Civic Intelligence

Hope Services

990 • Fiscal year 2022 • EIN 94-1399287

Jul 01, 2021 to Jun 30, 2022 • Filed on Apr 17, 2023

Organization ProfileWWW.HOPESERVICES.ORG

View Organization Page

30 Las Colinas LaneSan Jose, CA 95119

(408) 284-2850

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

62nd percentile

0.37x

Higher debt load relative to assets than 62% of similar nonprofits.

2022 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2022

Liabilities / Revenue

41st percentile

0.25x

Higher debt load relative to revenue than 41% of similar nonprofits.

2022 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2022

Net Margin

44th percentile

4.0%

Higher net margin than 44% of similar nonprofits.

2022 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2022

Top Officer Pay

60th percentile

$411,815

Higher top officer pay than 60% of similar nonprofits.

Top officer pay equals 0.8% of source-year revenue.

2022 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2022

Asset Growth

55th percentile

0.7%

Faster asset growth than 55% of similar nonprofits.

2022 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2021 to 2022

Revenue Growth

38th percentile

-0.9%

Faster revenue growth than 38% of similar nonprofits.

2022 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2021 to 2022

Balance Sheet
Liabilities / Assets62nd percentile

Assets

Flat

$35,195,304

Flat from 2022

Net Assets

Flat

$22,279,099

Flat from 2022

Liabilities

Flat

$12,916,205

Flat from 2022

Revenue And Expenses
Liabilities / Revenue41st percentileNet Margin44th percentile

Revenue

Flat

$51,941,094

Flat from 2022

Expenses

Flat

$49,857,907

Flat from 2022

Net Income

Flat

$2,083,187

Flat from 2022

Historical Trend

Balance Sheet Trend

Asset Growth55th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$60M$40M$20M$0Assets 2010: $24,653,352Liabilities 2010: $9,908,153Net Assets 2010: $14,745,1992010Assets 2011: $24,408,647Liabilities 2011: $10,048,826Net Assets 2011: $14,359,8212011Assets 2012: $24,077,004Liabilities 2012: $10,619,138Net Assets 2012: $13,457,8662012Assets 2013: $25,185,813Liabilities 2013: $9,675,172Net Assets 2013: $15,510,6412013Assets 2014: $27,277,598Liabilities 2014: $10,259,368Net Assets 2014: $17,018,2302014Assets 2015: $24,121,574Liabilities 2015: $6,465,417Net Assets 2015: $17,656,1572015Assets 2016: $25,914,666Liabilities 2016: $8,305,812Net Assets 2016: $17,608,8542016Assets 2017: $27,997,665Liabilities 2017: $9,222,449Net Assets 2017: $18,775,2162017Assets 2018: $30,349,887Liabilities 2018: $12,613,043Net Assets 2018: $17,736,8442018Assets 2019: $30,686,403Liabilities 2019: $14,253,726Net Assets 2019: $16,432,6772019Assets 2020: $29,576,978Liabilities 2020: $13,056,133Net Assets 2020: $16,520,8452020Assets 2021: $34,940,680Liabilities 2021: $13,319,809Net Assets 2021: $21,620,8712021Assets 2022: $35,195,304Liabilities 2022: $12,916,205Net Assets 2022: $22,279,0992022Assets 2022: $35,195,304Liabilities 2022: $12,916,205Net Assets 2022: $22,279,0992022Assets 2023: $51,710,310Liabilities 2023: $30,240,053Net Assets 2023: $21,470,2572023

Highlighted filing

2022

Assets$35,195,304
Liabilities$12,916,205
Net Assets$22,279,099
Open 2022 Filing

Operations Trend

Revenue Growth38th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0-$20MExpenses 2010: $38,262,7472010Revenue 2011: $38,212,480Expenses 2011: $39,009,898Net Income 2011: -$797,4182011Expenses 2012: $38,518,4032012Expenses 2013: $38,665,4662013Revenue 2014: $38,550,581Expenses 2014: $39,084,559Net Income 2014: -$533,9782014Revenue 2015: $39,261,509Expenses 2015: $38,163,426Net Income 2015: $1,098,0832015Revenue 2016: $40,373,315Expenses 2016: $40,180,299Net Income 2016: $193,0162016Revenue 2017: $48,328,620Expenses 2017: $47,506,785Net Income 2017: $821,8352017Revenue 2018: $51,154,286Expenses 2018: $51,845,252Net Income 2018: -$690,9662018Revenue 2019: $50,652,204Expenses 2019: $52,035,655Net Income 2019: -$1,383,4512019Revenue 2020: $50,688,950Expenses 2020: $50,700,013Net Income 2020: -$11,0632020Revenue 2021: $52,401,913Expenses 2021: $48,340,362Net Income 2021: $4,061,5512021Revenue 2022: $51,941,094Expenses 2022: $49,857,907Net Income 2022: $2,083,1872022Revenue 2022: $51,941,094Expenses 2022: $49,857,907Net Income 2022: $2,083,1872022Revenue 2023: $47,968,430Expenses 2023: $49,315,089Net Income 2023: -$1,346,6592023

Highlighted filing

2022

Revenue$51,941,094
Expenses$49,857,907
Net Income$2,083,187
Open 2022 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2021 to Jun 30, 2022
Signed
Apr 17, 2023
Return Version
2021v4.2
Gross Receipts
$57,980,982
Mission and Program Overview

Mission

Hope services' mission is to improve the quality of life for people with developmental disabilities.

Employment and training services, mental health services, senior services, community living

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$12,280,382$12,259,472▼ $20,910
Cash and Non-Interest-Bearing Accounts$6,165,008$7,167,087▲ $1,002,079
Investments in Publicly Traded Securities$6,125,200$5,387,563▼ $737,637
Accounts Receivable$5,038,103$4,709,921▼ $328,182
Investments Other Securities$4,310,802$3,931,197▼ $379,605
Savings and Temporary Cash Investments$566,476$632,090▲ $65,614
Pledges and Grants Receivable$112,288$404,834▲ $292,546
Inventories for Sale or Use$83,799$372,770▲ $288,971
Prepaid Expenses and Deferred Charges$163,770$197,775▲ $34,005
Total Assets$34,940,680$35,195,304▲ $254,624
Other Assets Total$94,852$132,595▲ $37,743
Liabilities
Accounts Payable and Accrued Expenses$7,034,550$7,277,915▲ $243,365
Mortgage Notes Payable Secured by Investment Property$3,970,826$3,657,986▼ $312,840
Other Liabilities$2,005,537$1,980,304▼ $25,233
Deferred Revenue$308,896$0▼ $308,896
Total Liabilities$13,319,809$12,916,205▼ $403,604
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$19,300,093$20,169,187▲ $869,094
Net Assets With Donor Restrictions$2,320,778$2,109,912▼ $210,866
Total Net Assets Fund Balance$21,620,871$22,279,099▲ $658,228
Total Liabilities and Net Assets / Fund Balance$34,940,680$35,195,304▲ $254,624

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$5,166,665$6,454,964$11,621,629
Land$4,223,482-$4,223,482
Other Land Buildings$1,328,570$1,876,131$3,204,701
Leasehold Improvements$1,337,582$1,638,975$2,976,557
Equipment$203,173$1,559,393$1,762,566
Other Securities$3,931,197--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2021$2,038,051-▼ $126,748-$1,911,303
2020$1,517,082$5,500▲ $515,469-$2,038,051
2019$1,374,670$50,000▲ $93,412$1,000$1,517,082
2018$2,811,081$6,500▲ $133,511$1,576,422$1,374,670
2017$2,724,128$5,000▲ $81,953-$2,811,081
Compensation and Service Providers
Top Officer Pay60th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Charles Chip HugginsPresident/CEOFT$342,373$69,442$411,815
Paul SheaVP of Operations (left 12/21)FT$211,304$67,874$279,178
Clayton NgCFOFT$215,600$23,721$239,321
Anna FernandezDirector of Mental Health ServFT$185,461$40,657$226,118
Clara LeePsychiatristFT$204,131$6,324$210,455
Kristi AlaridDirector - South DistrictFT$127,867$38,678$166,545
Cathy BouchardDirector - Central DistrictFT$126,377$39,783$166,160
Tara BeckmanCPOFT$149,029$11,435$160,464
Francie HsuControllerFT$126,721$26,230$152,951

Board Members and Trustees

NameTitle
Bill PalmerChair
Roxanne VaneVice Chair
Cameron HasteBoard Member
Christine JosephBoard Member
Dan FosterBoard Member
Gopal KumarappanBoard Member
Ivan FujiharaBoard Member
Jenn HenleyBoard Member
Joe PertBoard Member
Karen CottleBoard Member
Libo Cao MeyersBoard Member
Ori KochaviBoard Member
Steve ClintonBoard Member
Tom McgovernBoard Member
Candace BeyerBoard Member (start 04/22)
Harkishin NachnaniBoard Member (start 04/22)
Rohan BafnaBoard Member (start 04/22)
Lisa ChapmanSecretary
Ralph HarnettTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Symed CorporationCounseling Center Billing ServicesPO BOX 238, Napa, CA 94559$676,839
LocumtenenscomLocum Tenens Staffing ServicesPO BOX 405547, Atlanta, GA 30384$494,919
Rrrr Janitorial ServicesJanitorial Services7393 VIA CANTARES, San Jose, CA 95139$352,529
Sandra Kamiak MdCounseling Center Physician14583 BIG BASIN WAY UNIT 3B, Saratoga, CA 95070$299,366
Jackson & Coker Locumtenens LLCLocum Tenens Staffing Services3000 OLD ALABAMA RD 119-608, Alpharetta, GA 30022$288,615
Revenue and Support

Revenue Composition

Contributions and Grants
$6,482,308
Program Service Revenue
$44,983,533
Investment Income
$475,253
Other Revenue
$0
All Other Contributions
$5,577,344
Change in Net Assets
$2,083,187

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
Yes

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Clothing and Household Goods-$4,208,192Fair Market Value (FMV)
Securities Publicly Traded4$51,193Fair Market Value (FMV)
Cars and Other Vehicles22$35,327Fair Market Value (FMV)
Other Non Cash Contri Table2$23,706Fair Market Value (FMV)
Total Noncash Contributions28$4,318,418-

Audited Revenue Reconciliation

Revenue per Audited Statements
$51,855,182
Revenue Not Reported on Financial Statements
$85,912
Revenue Not Reported on Form 990
$3,460,447
Total Revenue per Audited Statements
$55,315,629
Total Revenue per Form 990
$51,941,094
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$36,133,144
Other Expenses$13,724,763
Total Fundraising Expense$625,397
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$24,216,959$2,203,136$298,592$26,718,687
Other Employee Benefits$4,839,525$504,785$98,167$5,442,477
Occupancy$4,055,272$81,319$7,927$4,144,518
Fees for Services Other$3,338,436$687,251$22,120$4,047,807
Payroll Taxes$1,859,276$198,734$22,481$2,080,491
Office Expenses$1,222,905$145,679$12,095$1,380,679
Current Officers, Directors, Trustees, and Key Employees$382,018$809,688-$1,191,706
Depreciation Depletion$835,336$142,616-$977,952
Fees for Services Accounting$695,215$89,547-$784,762
Pension Plan Contributions$618,389$72,654$8,740$699,783
Travel$496,329$103,621$212$600,162
Advertising$222,525$148,047$141,125$511,697
Insurance$249,101$79,653$891$329,645
Information Technology$230,675$76,864$4,527$312,066
Interest$13,088$121,574-$134,662
Fees for Services Legal-$133,540-$133,540
Fees for Service Investment Mgmnt Fees-$85,912-$85,912
Other Expenses$8,420$63,515$1,499$8,420
Fees for Services Management-$4,150-$4,150
Total Functional Expenses$43,391,079$5,841,431$625,397$49,857,907

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$54,657,401
Expenses per Audited Statements$53,718,581
Total Expenses per Form 990$49,857,907
Expenses Not Reported on Form 990$938,820
Expenses Not Reported on Financial Statements$-3,860,674
Other Expense Adjustments$-3,946,586
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$230,238
Fundraising Gross Income$230,238
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
In Concert With Hope 2021$624,281$132,874$16,694$116,180
In Concert With Hope 2022$498,887$97,364$3,817$93,547
Total Events$1,123,168$230,238$230,238$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Rent$1,980,304
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 is prepared by outside accountants. It is reviewed by management and presented to the audit committee. Once approved by the audit committee, the form 990 is provided to the rest of the board for review and comment before it is electronically filed.”

Form 990, Part VI, Section B, Line 12C

“Covered in new employee orientation sessions; regular awareness reminders are sent out to staff via managers and training sessions on the policy and the "whistleblower's" policy. Human resources department annually reviews and requests update in status.”

Form 990, Part VI, Section B, Line 15

“Article viii, section 2(a)(v) of the by-laws states that the executive committee of the board shall annually evaluate the performance and compensation of the corporation's president/ceo and the compensation of the cfo and recommend any changes to the board for approval.”

Form 990, Part VI, Section C, Line 19

“The organization's website, www.hopeservices.org, provides annual reports, audited financial statements, and form 990's. Policies or documents not contained therein are available upon request.”

Filing and Contact Details

Filer

Filer Name
Hope Services
EIN
94-1399287
Phone
4082842850
Address
30 LAS COLINAS LANE, SAN JOSE, CA 95119

Signing Officer

Name
Charles Huggins Jd
Title
President/CEO
Phone
4082842850
Signed
2023-04-17
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Charles Huggins Jd
Formed
1952
Legal Domicile
CA
Voting Board Members
19
Independent Board Members
19
Employees
833
Volunteers
2,217

Preparer

Firm
Armanino Llp
Address
50 W SAN FERNANDO ST STE 500, SAN JOSE, CA 95113
Preparer
Matthew Petroski
Phone
4082006400
Supplemental Narrative

Financial Statement Notes

PART V, LINE 4:

“The appropriated expenditures from the earnings on the endowment funds are intended to be used for all of the organization's programs which fall under its exempt purpose.”

PART X, LINE 2:

“Generally accepted accounting principles provide accounting and disclosure guidance about positions taken by an organization in its tax returns that might be uncertain. Management has considered its tax positions and believes that all of the positions taken by the organization in its federal and state exempt organization tax returns are more likely than not to be sustained upon examination. The organization files information returns in the u.s. Federal jurisdiction and state of california. The organization's federal returns for the years ended june 30, 2019 and beyond remain subject to possible examination by the internal revenue service. The organization's california returns for the years ended june 30, 2018 and beyond remain subject to possible examination by the franchise tax board”

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Cost of goods sold 3,946,586.”

PART XII, LINE 4B - OTHER ADJUSTMENTS:

“Cost of good sold -3,946,586.”

Raw XML AppendixShowing 400 of 1,003 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt2SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt3TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt4BOARD MEMBER (START 04/22)
IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD MEMBER (START 04/22)
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt7BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt8BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt9BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt10BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt11BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt12BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt13BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt14BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt15BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt16BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt17BOARD MEMBER (START 04/22)
IRS990/Form990PartVIISectionAGrp/TitleTxt18BOARD MEMBER
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IRS990/Form990PartVIISectionAGrp/TitleTxt21CPO
IRS990/Form990PartVIISectionAGrp/TitleTxt22VP OF OPERATIONS (LEFT 12/21)
IRS990/Form990PartVIISectionAGrp/TitleTxt23DIR. OF MENTAL HEALTH SERV
IRS990/Form990PartVIISectionAGrp/TitleTxt24PSYCHIATRIST
IRS990/Form990PartVIISectionAGrp/TitleTxt25DIRECTOR - SOUTH DISTRICT
IRS990/Form990PartVIISectionAGrp/TitleTxt26DIRECTOR - CENTRAL DISTRICT
IRS990/Form990PartVIISectionAGrp/TitleTxt27CONTROLLER
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IRS990/FundraisingDirectExpensesAmt0230238
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IRS990/GainOrLossGrp/OtherAmt015752
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IRS990/GrantsToOrganizationsInd00
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IRS990/InsuranceGrp/ProgramServicesAmt0249101
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IRS990/LobbyingActivitiesInd00
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0HOPE SERVICES' MISSION IS TO IMPROVE THE QUALITY OF LIFE FOR PEOPLE WITH DEVELOPMENTAL DISABILITIES.
IRS990/MoreThan5000KToIndividualsInd00

Document Assets

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Filings

Displayed year

2022 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$35,195,304
Liabilities
$12,916,205
Net assets
$22,279,099
Revenue
$51,941,094
Expenses
$49,857,907
Net income
$2,083,187
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2023Summary only. Only limited summary data is available for this year.$51.7$30.2$21.5$48.0$49.3$1.35
2022Detailed filing. Detailed filing data is available for this year.$35.2$12.9$22.3$51.9$49.9$2.08
2022Summary only. Only limited summary data is available for this year.$35.2$12.9$22.3$51.9$49.9$2.08
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$34.9$13.3$21.6$52.4$48.3$4.06
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$29.6$13.1$16.5$50.7$50.7$0.01
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$30.7$14.3$16.4$50.7$52.0$1.38
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$30.3$12.6$17.7$51.2$51.8$0.69
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$28.0$9.22$18.8$48.3$47.5$0.82
2016Detailed filing. Detailed filing data is available for this year.$25.9$8.31$17.6$40.4$40.2$0.19
2015Detailed filing. Detailed filing data is available for this year.$24.1$6.47$17.7$39.3$38.2$1.10
2014Summary only. Only limited summary data is available for this year.$27.3$10.3$17.0$38.6$39.1$0.53
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$25.2$9.68$15.5$38.7
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$24.1$10.6$13.5$38.5
2011Summary only. Only limited summary data is available for this year.$24.4$10.0$14.4$38.2$39.0$0.80
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$24.7$9.91$14.7$38.3