Civic Intelligence

Hope Services

EIN 94-1399287 • 501(c)3 • San Jose, CA

View Organization Page

Profile

Hope services' mission is to improve the quality of life for people with developmental disabilities.

30 Las Colinas LaneSan Jose, CA 95119

www.hopeservices.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

75th percentile

0.56x

Higher debt load relative to assets than 75% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Liabilities / Revenue

64th percentile

0.58x

Higher debt load relative to revenue than 64% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Net Margin

47th percentile

3.6%

Higher net margin than 47% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Top Officer Pay

79th percentile

$681,080

Higher top officer pay than 79% of similar nonprofits.

Top officer pay equals 1.3% of source-year revenue.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Asset Growth

48th percentile

5.4%

Faster asset growth than 48% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2023 to 2024

Revenue Growth

52nd percentile

9.2%

Faster revenue growth than 52% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets75th percentile

Assets

Up

$51,710,310

Up $16,515,006 (+47%) from 2022

Liabilities

Up

$30,240,053

Up $17,323,848 (+134%) from 2022

Net Assets

Down

$21,470,257

Down $808,842 (-3.6%) from 2022

Operations
Liabilities / Revenue64th percentileNet Margin47th percentile

Revenue

Down

$47,968,430

Down $3,972,664 (-7.6%) from 2022

Expenses

Down

$49,315,089

Down $542,818 (-1.1%) from 2022

Net Income

Down

-$1,346,659

Down $3,429,846 (-165%) from 2022

Trend Graphs

Balance Sheet Trend

Asset Growth48th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$60M$40M$20M$0Assets 2010: $24,653,352Liabilities 2010: $9,908,153Net Assets 2010: $14,745,1992010Assets 2011: $24,408,647Liabilities 2011: $10,048,826Net Assets 2011: $14,359,8212011Assets 2012: $24,077,004Liabilities 2012: $10,619,138Net Assets 2012: $13,457,8662012Assets 2013: $25,185,813Liabilities 2013: $9,675,172Net Assets 2013: $15,510,6412013Assets 2014: $27,277,598Liabilities 2014: $10,259,368Net Assets 2014: $17,018,2302014Assets 2015: $24,121,574Liabilities 2015: $6,465,417Net Assets 2015: $17,656,1572015Assets 2016: $25,914,666Liabilities 2016: $8,305,812Net Assets 2016: $17,608,8542016Assets 2017: $27,997,665Liabilities 2017: $9,222,449Net Assets 2017: $18,775,2162017Assets 2018: $30,349,887Liabilities 2018: $12,613,043Net Assets 2018: $17,736,8442018Assets 2019: $30,686,403Liabilities 2019: $14,253,726Net Assets 2019: $16,432,6772019Assets 2020: $29,576,978Liabilities 2020: $13,056,133Net Assets 2020: $16,520,8452020Assets 2021: $34,940,680Liabilities 2021: $13,319,809Net Assets 2021: $21,620,8712021Assets 2022: $35,195,304Liabilities 2022: $12,916,205Net Assets 2022: $22,279,0992022Assets 2023: $51,710,310Liabilities 2023: $30,240,053Net Assets 2023: $21,470,2572023

Highlighted filing

2023

Assets$51,710,310
Liabilities$30,240,053
Net Assets$21,470,257
Open 2023 Filing

Operations Trend

Revenue Growth52nd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0-$20MExpenses 2010: $38,262,7472010Revenue 2011: $38,212,480Expenses 2011: $39,009,898Net Income 2011: -$797,4182011Expenses 2012: $38,518,4032012Expenses 2013: $38,665,4662013Revenue 2014: $38,550,581Expenses 2014: $39,084,559Net Income 2014: -$533,9782014Revenue 2015: $39,261,509Expenses 2015: $38,163,426Net Income 2015: $1,098,0832015Revenue 2016: $40,373,315Expenses 2016: $40,180,299Net Income 2016: $193,0162016Revenue 2017: $48,328,620Expenses 2017: $47,506,785Net Income 2017: $821,8352017Revenue 2018: $51,154,286Expenses 2018: $51,845,252Net Income 2018: -$690,9662018Revenue 2019: $50,652,204Expenses 2019: $52,035,655Net Income 2019: -$1,383,4512019Revenue 2020: $50,688,950Expenses 2020: $50,700,013Net Income 2020: -$11,0632020Revenue 2021: $52,401,913Expenses 2021: $48,340,362Net Income 2021: $4,061,5512021Revenue 2022: $51,941,094Expenses 2022: $49,857,907Net Income 2022: $2,083,1872022Revenue 2023: $47,968,430Expenses 2023: $49,315,089Net Income 2023: -$1,346,6592023

Highlighted filing

2023

Revenue$47,968,430
Expenses$49,315,089
Net Income-$1,346,659
Open 2023 Filing

Filings

Most recent year

2023 • Form 990Summary only. Only limited summary data is available for this year.

Open filing
Assets
$51,710,310
Liabilities
$30,240,053
Net assets
$21,470,257
Revenue
$47,968,430
Expenses
$49,315,089
Net income
-$1,346,659
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2023Summary only. Only limited summary data is available for this year.$51.7$30.2$21.5$48.0$49.3$1.35
2022Summary only. Only limited summary data is available for this year.$35.2$12.9$22.3$51.9$49.9$2.08
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$34.9$13.3$21.6$52.4$48.3$4.06
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$29.6$13.1$16.5$50.7$50.7$0.01
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$30.7$14.3$16.4$50.7$52.0$1.38
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$30.3$12.6$17.7$51.2$51.8$0.69
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$28.0$9.22$18.8$48.3$47.5$0.82
2016Detailed filing. Detailed filing data is available for this year.$25.9$8.31$17.6$40.4$40.2$0.19
2015Detailed filing. Detailed filing data is available for this year.$24.1$6.47$17.7$39.3$38.2$1.10
2014Summary only. Only limited summary data is available for this year.$27.3$10.3$17.0$38.6$39.1$0.53
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$25.2$9.68$15.5$38.7
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$24.1$10.6$13.5$38.5
2011Summary only. Only limited summary data is available for this year.$24.4$10.0$14.4$38.2$39.0$0.80
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$24.7$9.91$14.7$38.3
Latest Detailed Filing

The latest 2023 filing currently has summary financial data only. Showing the latest detailed filing from 2021 below.

Jump To
Filing Snapshot
Filing Period
Jul 1, 2020 to Jun 30, 2021
Signed
Apr 25, 2022
Return Version
2020v4.2
Gross Receipts
$60,335,807
Mission and Program Overview

Mission

Hope services fosters inclusive communities that empower individuals and families navigating intellectual and developmental disabilities (idd) and mental health needs to access opportunities for growth, connection, and lifelong success.

Employment and training services, mental health services, senior services, community living

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$12,800,971$12,280,382▼ $520,589
Cash and Non-Interest-Bearing Accounts$2,201,974$6,165,008▲ $3,963,034
Investments in Publicly Traded Securities$4,058,960$6,125,200▲ $2,066,240
Accounts Receivable$6,071,911$5,038,103▼ $1,033,808
Investments Other Securities$2,821,146$4,310,802▲ $1,489,656
Savings and Temporary Cash Investments$1,103,592$566,476▼ $537,116
Prepaid Expenses and Deferred Charges$66,697$163,770▲ $97,073
Pledges and Grants Receivable$259,240$112,288▼ $146,952
Inventories for Sale or Use$93,665$83,799▼ $9,866
Total Assets$29,576,978$34,940,680▲ $5,363,702
Other Assets Total$98,822$94,852▼ $3,970
Liabilities
Accounts Payable and Accrued Expenses$6,238,765$7,034,550▲ $795,785
Mortgage Notes Payable Secured by Investment Property$4,832,856$3,970,826▼ $862,030
Other Liabilities$1,972,575$2,005,537▲ $32,962
Deferred Revenue$11,937$308,896▲ $296,959
Total Liabilities$13,056,133$13,319,809▲ $263,676
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$14,768,630$19,300,093▲ $4,531,463
Net Assets With Donor Restrictions$1,752,215$2,320,778▲ $568,563
Total Net Assets Fund Balance$16,520,845$21,620,871▲ $5,100,026
Total Liabilities and Net Assets / Fund Balance$29,576,978$34,940,680▲ $5,363,702

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$5,505,254$6,116,375$11,621,629
Land$4,223,482-$4,223,482
Equipment$923,563$3,179,972$4,103,535
Leasehold Improvements$1,628,083$1,348,474$2,976,557
Other Securities$4,310,802--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2020$1,517,082$5,500▲ $515,469-$2,038,051
2019$1,374,670$50,000▲ $93,412$1,000$1,517,082
2018$2,811,081$6,500▲ $133,511$1,576,422$1,374,670
2017$2,724,128$5,000▲ $81,953-$2,811,081
2016$2,694,349$500▲ $29,279-$2,724,128
Compensation and Service Providers
Top Officer Pay79th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Charles Chip HugginsPresident/CEOFT$335,395$107,872$443,267
Clayton NgCFOFT$196,672$48,268$244,940
Clara LeePsychiatristFT$224,230$9,536$233,766
Anna FernandezDirector of Mental Health ServFT$152,815$38,554$191,369
Paul SheaVP of OperationsFT$169,761$3,746$173,507
Susan BellDirector of Human ResourcesFT$114,231$38,378$152,609
Francie HsuControllerFT$120,010$13,173$133,183
Scott ArendtManagerFT$115,249$6,349$121,598

Board Members and Trustees

NameTitle
Bill PalmerChair
Roxanne VaneVice Chair
Cameron HasteBoard Member
Christine JosephBoard Member
Dan FosterBoard Member
Ivan FujiharaBoard Member
Jenn HenleyBoard Member
Joe PertBoard Member
Karen CottleBoard Member
Libo Cao MeyersBoard Member
Ori KochaviBoard Member
Sam Dennis Left 1020Board Member
Steve ClintonBoard Member
Gopal KumarappanBoard Member (start 1/21)
Tom McgovernBoard Member (start 7/20)
Lisa ChapmanSecretary
Ralph HarnettTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Symed CorporationCounseling Center Billing ServicesPO BOX 238, Napa, CA 94559$676,024
Jackson & Coker Locumtenens LLCLocum Tenens Staffing Services3000 OLD ALABAMA RD 119-608, Alpharetta, GA 30022$530,884
Rrrr Janitorial ServicesJanitorial Services7393 VIA CANTARES, San Jose, CA 95139$353,290
Sandra Kamiak MdCounseling Center Physician14583 BIG BASIN WAY UNIT 3B, Saratoga, CA 95070$285,445
Tao Van NguyenCounseling Center Physician1661 BURDETTE DRIVE B, San Jose, CA 95121$234,438
Revenue and Support

Revenue Composition

Contributions and Grants
$6,449,817
Program Service Revenue
$44,831,018
Investment Income
$1,121,078
Other Revenue
$0
All Other Contributions
$6,399,651
Change in Net Assets
$4,061,551

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
Yes

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Clothing and Household Goods-$3,971,670Fair Market Value (FMV)
Cars and Other Vehicles64$58,079Fair Market Value (FMV)
Securities Publicly Traded3$14,413Fair Market Value (FMV)
Other Non Cash Contri Table50$4,433Fair Market Value (FMV)
Total Noncash Contributions117$4,048,595-

Audited Revenue Reconciliation

Revenue per Audited Statements
$52,334,301
Revenue Not Reported on Financial Statements
$67,612
Revenue Not Reported on Form 990
$6,000,168
Total Revenue per Audited Statements
$58,334,469
Total Revenue per Form 990
$52,401,913
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$34,305,339
Other Expenses$14,035,023
Total Fundraising Expense$425,832
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$22,437,387$1,974,989$216,506$24,628,882
Other Employee Benefits$5,560,123$524,464$48,296$6,132,883
Fees for Services Other$3,887,194$441,286$14,193$4,342,673
Occupancy$4,044,781$94,010$8,578$4,147,369
Payroll Taxes$1,717,060$179,304$16,466$1,912,830
Office Expenses$1,333,648$137,257$5,991$1,476,896
Depreciation Depletion$781,034$167,484$261$948,779
Current Officers, Directors, Trustees, and Key Employees$168,459$673,839-$842,298
Pension Plan Contributions$581,462$202,243$4,741$788,446
Travel$667,555$48,395-$715,950
Fees for Services Accounting$509,351$86,468-$595,819
Advertising$265,333$99,488$101,134$465,955
Information Technology$232,776$97,569$3,156$333,501
Insurance$241,454$47,855$876$290,185
Fees for Services Legal$1,440$208,223-$209,663
Interest$9,745$192,817-$202,562
Fees for Service Investment Mgmnt Fees-$67,612-$67,612
Other Expenses$58$42,084$1,238$43,380
Fees for Services Management-$6,570-$6,570
Total Functional Expenses$42,584,008$5,330,522$425,832$48,340,362

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$53,234,443
Total Expenses per Form 990$48,340,362
Expenses per Audited Statements$48,272,750
Expenses Not Reported on Form 990$4,961,693
Expenses Not Reported on Financial Statements$67,612
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
Yes

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$60,803
Fundraising Gross Income$60,803
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
In Concert With Hope$77,959$60,803$33,048$27,755
Total Events$77,959$60,803$60,803$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Rent$2,005,537
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 is prepared by outside accountants. It is reviewed by management and presented to the audit committee. Once approved by the audit committee, the form 990 is provided to the rest of the board for review and comment before it is electronically filed.”

Form 990, Part VI, Section B, Line 12C

“Covered in new employee orientation sessions; regular awareness reminders are sent out to staff via managers and training sessions on the policy and the "whistleblower's" policy. Human resources department annually reviews and requests update in status.”

Form 990, Part VI, Section B, Line 15

“Article viii, section 2(a)(v) of the by-laws states that the executive committee of the board shall annually evaluate the performance and compensation of the corporation's president/ceo and the compensation of the cfo and recommend any changes to the board for approval.”

Form 990, Part VI, Section C, Line 19

“The organization's website, www.hopeservices.org, provides annual reports, audited financial statements, and form 990's. Policies or documents not contained therein are available upon request.”

Filing and Contact Details

Filer

Filer Name
Hope Services
EIN
94-1399287
Phone
4082842850
Address
30 LAS COLINAS LANE, SAN JOSE, CA 95119

Signing Officer

Name
Charles Huggins Jd
Title
President/CEO
Phone
4082842850
Signed
2022-04-25
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Charles Huggins Jd
Formed
1952
Legal Domicile
CA
Voting Board Members
16
Independent Board Members
16
Employees
957
Volunteers
449

Preparer

Firm
Armanino Llp
Address
50 W SAN FERNANDO ST STE 500, SAN JOSE, CA 95113
Preparer
Matthew Petroski
Phone
4082006400
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

“The process has not changed from prior years.”

Financial Statement Notes

PART V, LINE 4:

“The appropriated expenditures from the earnings on the endowment funds are intended to be used for all of the organization's programs which fall under its exempt purpose.”

PART X, LINE 2:

“Generally accepted accounting principles provide accounting and disclosure guidance about positions taken by an organization in its tax returns that might be uncertain. Management has considered its tax positions and believes that all of the positions taken by the organization in its federal and state exempt organization tax returns are more likely than not to be sustained upon examination. The organization files information returns in the u.s. Federal jurisdiction and state of california. The organization's federal returns for the years ended june 30, 2018 and beyond remain subject to possible examination by the internal revenue service. The organization's california returns for the years ended june 30, 2017 and beyond remain subject to possible examination by the franchise tax board”

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Cost of goods sold 4,019,593.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“Cost of goods sold 4,019,593.”

Raw XML AppendixShowing 400 of 939 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
IRS990/AccountsPayableAccrExpnssGrp/BOYAmt06238765
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IRS990/AccountsReceivableGrp/EOYAmt05038103
IRS990/ActivitiesConductedPrtshpInd00
IRS990/ActivityOrMissionDesc0EMPLOYMENT AND TRAINING SERVICES, MENTAL HEALTH SERVICES, SENIOR SERVICES, COMMUNITY LIVING
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IRS990/BooksInCareOfDetail/USAddress/CityNm0SAN JOSE
IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd0CA
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IRS990/Desc0DAY ACTIVITY AND TRAINING SERVICES - THESE SERVICES ARE DESIGNED TO HELP PEOPLE WITH A WIDE RANGE OF DEVELOPMENTAL DISABILITIES TO ACHIEVE FULL SOCIAL INCLUSION IN THE COMMUNITIES, REGARDLESS OF THE LEVEL OF SUPPORT THEY MAY NEED. THIS INCLUDES ASSISTING WITH PERSONAL INDEPENDENCE, LIFE AND SOCIAL SKILLS AND COMMUNITY ADJUSTMENTS. THESE PROGRAMS SERVED OVER 1500 CLIENTS IN VARIOUS DAY ACTIVITY OR DAY TRAINING PROGRAMS, INCLUDING FOR SENIORS AND CHILDREN, IN SANTA CLARA, SAN MATEO, SANTA CRUZ, SAN BENITO AND MONTEREY COUNTIES.1,516 PEOPLE WERE SERVED.
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