Civic Intelligence

Better Business Bureau Inc

990 • Fiscal year 2018 • EIN 94-0322280

Apr 01, 2017 to Mar 31, 2018 • Filed on Jul 16, 2018

Organization ProfileBBB.ORG

View Organization Page

1000 BroadwayOakland, CA 94607

(510) 844-2020

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

78th percentile

0.48x

Higher debt load relative to assets than 78% of similar nonprofits.

2018 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2018

Liabilities / Revenue

67th percentile

0.44x

Higher debt load relative to revenue than 67% of similar nonprofits.

2018 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2018

Net Margin

13th percentile

-7.0%

Higher net margin than 13% of similar nonprofits.

2018 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2018

Top Officer Pay

61st percentile

$306,143

Higher top officer pay than 61% of similar nonprofits.

Top officer pay equals 5.7% of source-year revenue.

2018 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2018

Asset Growth

9th percentile

-12%

Faster asset growth than 9% of similar nonprofits.

2018 filings • 501(c)6 • $5M-$10M nonprofits • Annualized from 2017 to 2018

Revenue Growth

44th percentile

2.6%

Faster revenue growth than 44% of similar nonprofits.

2018 filings • 501(c)6 • $5M-$10M nonprofits • Annualized from 2017 to 2018

Balance Sheet
Liabilities / Assets78th percentile

Assets

Down

$4,952,483

Down $682,557 (-12%) from 2017

Net Assets

Down

$2,592,983

Down $2,663,290 (-51%) from 2017

Liabilities

Up

$2,359,500

Up $1,980,733 (+523%) from 2017

Revenue And Expenses
Liabilities / Revenue67th percentileNet Margin13th percentile

Revenue

Up

$5,346,626

Up $134,534 (+2.6%) from 2017

Expenses

Up

$5,720,281

Up $269,263 (+4.9%) from 2017

Net Income

Down

-$373,655

Down $134,729 (-56%) from 2017

Historical Trend

Balance Sheet Trend

Asset Growth9th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2011: $4,119,218Liabilities 2011: $18Net Assets 2011: $4,119,2002011Assets 2012: $4,393,827Liabilities 2012: $0Net Assets 2012: $4,393,8272012Assets 2013: $4,626,888Liabilities 2013: $0Net Assets 2013: $4,626,8882013Assets 2014: $5,232,272Liabilities 2014: $0Net Assets 2014: $5,232,2722014Assets 2015: $5,709,013Liabilities 2015: $290Net Assets 2015: $5,708,7232015Assets 2016: $5,984,326Liabilities 2016: $489,127Net Assets 2016: $5,495,1992016Assets 2017: $5,635,040Liabilities 2017: $378,767Net Assets 2017: $5,256,2732017Assets 2018: $4,952,483Liabilities 2018: $2,359,500Net Assets 2018: $2,592,9832018Assets 2019: $4,360,604Liabilities 2019: $2,164,427Net Assets 2019: $2,196,1772019Assets 2020: $4,018,108Liabilities 2020: $2,007,242Net Assets 2020: $2,010,8662020Assets 2021: $5,257,620Liabilities 2021: $2,968,872Net Assets 2021: $2,288,7482021Assets 2022: $5,371,959Liabilities 2022: $2,403,324Net Assets 2022: $2,968,6352022Assets 2023: $4,878,039Liabilities 2023: $2,302,781Net Assets 2023: $2,575,2582023Assets 2024: $4,396,225Liabilities 2024: $2,470,380Net Assets 2024: $1,925,8452024Assets 2025: $4,016,836Liabilities 2025: $2,368,837Net Assets 2025: $1,647,9992025

Highlighted filing

2018

Assets$4,952,483
Liabilities$2,359,500
Net Assets$2,592,983
Open 2018 Filing

Operations Trend

Revenue Growth44th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0-$2.0MRevenue 2011: $4,464,869Expenses 2011: $4,169,069Net Income 2011: $295,8002011Revenue 2012: $4,927,484Expenses 2012: $4,634,839Net Income 2012: $292,6452012Revenue 2013: $4,988,317Expenses 2013: $4,755,256Net Income 2013: $233,0612013Revenue 2014: $5,314,119Expenses 2014: $4,708,735Net Income 2014: $605,3842014Revenue 2015: $5,297,083Expenses 2015: $4,820,632Net Income 2015: $476,4512015Revenue 2016: $5,473,927Expenses 2016: $5,129,951Net Income 2016: $343,9762016Revenue 2017: $5,212,092Expenses 2017: $5,451,018Net Income 2017: -$238,9262017Revenue 2018: $5,346,626Expenses 2018: $5,720,281Net Income 2018: -$373,6552018Revenue 2019: $5,062,743Expenses 2019: $5,459,549Net Income 2019: -$396,8062019Revenue 2020: $5,144,427Expenses 2020: $5,329,738Net Income 2020: -$185,3112020Revenue 2021: $4,600,354Expenses 2021: $4,322,472Net Income 2021: $277,8822021Revenue 2022: $5,607,401Expenses 2022: $4,927,514Net Income 2022: $679,8872022Revenue 2023: $5,169,839Expenses 2023: $5,563,215Net Income 2023: -$393,3762023Revenue 2024: $5,416,856Expenses 2024: $6,131,378Net Income 2024: -$714,5222024Revenue 2025: $5,854,404Expenses 2025: $6,099,485Net Income 2025: -$245,0812025

Highlighted filing

2018

Revenue$5,346,626
Expenses$5,720,281
Net Income-$373,655
Open 2018 Filing
Jump To
Filing Snapshot
Filing Period
Apr 1, 2017 to Mar 31, 2018
Signed
Jul 16, 2018
Return Version
2017v2.2
Gross Receipts
$5,346,626
Mission and Program Overview

Mission

The mission of better business bureau, inc. (bbb) is to be the leader in advancing marketplace trust.

To be the leader in advancing marketplace trust.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$4,645,137$4,166,898▼ $478,239
Cash and Non-Interest-Bearing Accounts$858,177$684,592▼ $173,585
Land, Buildings, and Equipment, Net$110,054$78,971▼ $31,083
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Prepaid Expenses and Deferred Charges-$0-
Total Assets$5,635,040$4,952,483▼ $682,557
Other Assets Total$21,672$22,022▲ $350
Liabilities
Deferred Revenue-$1,712,209-
Other Liabilities$378,767$353,660▼ $25,107
Accounts Payable and Accrued Expenses-$293,631-
Total Liabilities$378,767$2,359,500▲ $1,980,733
Net Assets / Fund Balance
Unrestricted Net Assets$5,256,273$2,592,983▼ $2,663,290
Total Net Assets Fund Balance$5,256,273$2,592,983▼ $2,663,290
Total Liabilities and Net Assets / Fund Balance$5,635,040$4,952,483▼ $682,557

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$78,971$471,057$550,028
Leasehold Improvements-$62,665$62,665
Compensation and Service Providers
Top Officer Pay61st percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Lori WilsonPresident & CEOFT$240,000$66,143$306,143
Kim SharpVP OperationsFT$130,447$33,951$164,398
Jarrod Michael WiseV. Presid Mktg&busFT$130,000$31,175$161,175
Leroy BetheaBusiness Dev SpeciFT$141,351$3,780$145,131
Richard SayersBus Dev SpecialistFT$133,897$5,356$139,253

Board Members and Trustees

NameTitle
Svetlana WalkerChairperson
Anna MichnickaDirector
Brian BrowningDirector
Curt RebhanDirector
David PinsleyDirector
Doug LeightonDirector
George EganDirector
Grant E HundleyDirector
Jennifer GoundasDirector
Kwamena Acheampong-quayeDirector
Lawrence PonDirector
Lynnette WattersonDirector
Mark CassanegoDirector
Ralph WedgeDirector
Randy MageeDirector
Steve BankerDirector
Steven SaarmanDirector
Terry GuilloryDirector
Bob RognonSec/treasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Complimentary Peanuts INCBus Development360 EAST 55TH STREET 3C, New York, NY 10022$182,238
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$5,197,258
Investment Income
$28,211
Other Revenue
$121,157
Change in Net Assets
$-373,655
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$4,137,122
Other Expenses$1,583,159
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$3,162,392
Other Employee Benefits---$394,874
Current Officers, Directors, Trustees, and Key Employees---$306,143
Occupancy---$276,581
Payroll Taxes---$273,713
Advertising---$271,353
Fees for Services Other---$150,173
Travel---$115,171
Office Expenses---$75,799
Insurance---$68,351
All Other Expenses---$44,197
Other Expenses---$40,172
Depreciation Depletion---$31,083
Conferences and Meetings---$2,359
Total Functional Expenses$0$0$0$5,720,281
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Comp$316,641
Other$37,019
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 11B: Form 990 Review Process

“The form 990 will be sent electronically before the executive committee meeting is held. The executive committee will review and approve the form 990 at the following committee meeting.”

Form 990, Part VI, Line 12C: Explanation of Monitoring and Enforcement of Conflicts

“The board reviews the policy annually”

Form 990, Part VI, Line 15A: Compensation Review & Approval Process - CEO, Top Management

“The board of directors follows the guidance of the bbb national office policy for ceo/president compensation. This policy requires the ceo performce and salary be reviewed annually by the executive committee.”

Form 990, Part VI, Line 19: Other Organization Documents Publicly Available

“The organization will provide copies of the governing docs, policies and financial statements upon written request to the organization's headquater.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau
EIN
94-0322280
Phone
5108442020
Address
1000 BROADWAY, OAKLAND, CA 94607

Signing Officer

Name
Lori Wilson
Title
President & CEO
Signed
2018-07-16
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Lori Wilson
Formed
1927
Legal Domicile
CA
Voting Board Members
20
Independent Board Members
20
Employees
74

Preparer

Firm
Vavrinek Trine Day & Co LLP
Address
5000 Hopyard Road Suite 335, Pleasanton, CA 94588-3351
Preparer
Xiupin Guillaume
Phone
9257346600
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 1: Change of Accounting Method

“Changed from modified cash to full accrual accounting.”

Financial Statement Notes

Part X : FIN48 Footnote

“PART IV 11f - FIN 48 FOOTNOTEACCOUNTING PRINCIPLES GENERALLY ACCEPTED IN THE UNITED STATES OF AMERICA REQUIRE MANAGEMENT TO EVALUATE TAX POSITIONS TAKEN BY THE ORGANIZATION AND RECOGNIZE A TAX LIABILITY OR ASSET IF THE ORGANIZATION HAS TAKEN AN UNCERTAIN POSITION THAT MORE LIKELY THAN NOT WOULD NOT BE SUSTAINED UPON EXAMINATION BY THE IRS OR THE FRANCHISE TAX BOARD. MANAGEMENT HAS ANALYZED THE TAX POSITIONS TAKEN BY THE ORGANIZATION, AND HAS CONCLUDED THAT, AS OF MARCH 31, 2018, THERE ARE NO UNCERTAIN TAX POSITIONS TAKEN OR EXPECTED TO BE TAKEN THAT WOULD REQUIRE RECOGNITION OF A LIABILITY OR ASSET OR DISCLOSURE IN THE FINANCIAL STATEMENTS. THE ORGANIZATION IS SUBJECT TO ROUTINE AUDITS BY TAXING JURISDICTIONS; HOWEVER, THERE ARE CURRENTLY NO AUDITS FOR ANY TAX PERIODS IN QUESTION. MANAGEMENT BELIEVES IT IS NO LONGER SUBJECT TO TAX EXAMINATIONS FOR YEARS PRIOR TO MARCH 31, 2013.”

Raw XML AppendixShowing 400 of 545 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt0Director
IRS990/Form990PartVIISectionAGrp/TitleTxt1SEC/TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt2Director
IRS990/Form990PartVIISectionAGrp/TitleTxt3Director
IRS990/Form990PartVIISectionAGrp/TitleTxt4Director
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10President & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt11Director
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Director
IRS990/Form990PartVIISectionAGrp/TitleTxt18CHAIRPERSON
IRS990/Form990PartVIISectionAGrp/TitleTxt19Director
IRS990/Form990PartVIISectionAGrp/TitleTxt20BUSINESS DEV SPECI
IRS990/Form990PartVIISectionAGrp/TitleTxt21VP OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt22V. PRESID MKTG&BUS
IRS990/Form990PartVIISectionAGrp/TitleTxt23BUS DEV SPECIALIST
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IRS990/FSAuditedInd0false
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IRS990/GamingActivitiesInd0false
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IRS990/GrantsToDomesticOrgsGrp/TotalAmt00
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IRS990/IndoorTanningServicesInd0false
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IRS990/InsuranceGrp/TotalAmt068351
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IRS990/InterestGrp/TotalAmt00
IRS990/InventoriesForSaleOrUseGrp/EOYAmt00
IRS990/InvestmentIncomeGrp/ExclusionAmt028211
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt028211
IRS990/InvestmentInJointVentureInd0false
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IRS990/InvestmentsProgramRelatedGrp/EOYAmt00
IRS990/InvestmentsPubTradedSecGrp/EOYAmt00
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IRS990/IRPDocumentCnt04
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IRS990/LandBldgEquipBasisNetGrp/EOYAmt078971
IRS990/LandBldgEquipCostOrOtherBssAmt0612693
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IRS990/LicensedMoreThanOneStateInd0false
IRS990/LoanOutstandingInd0false
IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembersOrStockholdersInd0false
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IRS990/MinutesOfCommitteesInd0true
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IRS990/MiscellaneousRevenueGrp/TotalRevenueColumnAmt08379
IRS990/MissionDesc0TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST.
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IRS990/MoreThan5000KToOrgInd0false
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IRS990/NetIncomeFromGamingGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeOrLossGrp/TotalRevenueColumnAmt00
IRS990/NetRentalIncomeOrLossGrp/TotalRevenueColumnAmt00
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IRS990/OfficeExpensesGrp/TotalAmt075799
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IRS990/OtherExpensesGrp/TotalAmt1142609
IRS990/OtherExpensesGrp/TotalAmt250954
IRS990/OtherExpensesGrp/TotalAmt340172
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IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt125660
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt275333
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Document Assets

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Filings

Displayed year

2018 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$4,952,483
Liabilities
$2,359,500
Net assets
$2,592,983
Revenue
$5,346,626
Expenses
$5,720,281
Net income
-$373,655
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$4.02$2.37$1.65$5.85$6.10$0.25
2024Detailed filing. Detailed filing data is available for this year.$4.40$2.47$1.93$5.42$6.13$0.71
2023Detailed filing. Detailed filing data is available for this year.$4.88$2.30$2.58$5.17$5.56$0.39
2022Detailed filing. Detailed filing data is available for this year.$5.37$2.40$2.97$5.61$4.93$0.68
2021Detailed filing. Detailed filing data is available for this year.$5.26$2.97$2.29$4.60$4.32$0.28
2020Detailed filing. Detailed filing data is available for this year.$4.02$2.01$2.01$5.14$5.33$0.19
2019Detailed filing. Detailed filing data is available for this year.$4.36$2.16$2.20$5.06$5.46$0.40
2018Detailed filing. Detailed filing data is available for this year.$4.95$2.36$2.59$5.35$5.72$0.37
2017Detailed filing. Detailed filing data is available for this year.$5.64$0.38$5.26$5.21$5.45$0.24
2016Detailed filing. Detailed filing data is available for this year.$5.98$0.49$5.50$5.47$5.13$0.34
2015Summary only. Only limited summary data is available for this year.$5.71$0.00$5.71$5.30$4.82$0.48
2014Summary only. Only limited summary data is available for this year.$5.23$0.00$5.23$5.31$4.71$0.61
2013Summary only. Only limited summary data is available for this year.$4.63$0.00$4.63$4.99$4.76$0.23
2012Summary only. Only limited summary data is available for this year.$4.39$0.00$4.39$4.93$4.63$0.29
2011Summary only. Only limited summary data is available for this year.$4.12$0.00$4.12$4.46$4.17$0.30