Civic Intelligence

Helpline House

EIN 91-0902503 • 501(c)3 • Bainbridge Island, WA

View Organization Page

Profile

Social service agency for the community of bainbridge island, washington

282 Knechtel Way NEBainbridge Island, WA 98110

www.helplinehouse.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

7th percentile

0.00x

Higher debt load relative to assets than 7% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

8th percentile

0.00x

Higher debt load relative to revenue than 8% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

88th percentile

48%

Higher net margin than 88% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

35th percentile

$146,231

Higher top officer pay than 35% of similar nonprofits.

Top officer pay equals 2.4% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Asset Growth

90th percentile

35%

Faster asset growth than 90% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

81st percentile

37%

Faster revenue growth than 81% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets7th percentile

Assets

Up

$12,243,792

Up $3,174,421 (+35%) from 2023

Liabilities

Up

$5,490

Up $5,325 (+3227%) from 2023

Net Assets

Up

$12,238,302

Up $3,169,096 (+35%) from 2023

Operations
Liabilities / Revenue8th percentileNet Margin88th percentile

Revenue

Up

$6,076,771

Up $1,627,632 (+37%) from 2023

Expenses

Up

$3,188,204

Up $303,650 (+11%) from 2023

Net Income

Up

$2,888,567

Up $1,323,982 (+85%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth90th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$15M$10M$5.0M$0Assets 2011: $3,798,847Liabilities 2011: $13,950Net Assets 2011: $3,784,8972011Assets 2012: $3,741,876Liabilities 2012: $25,209Net Assets 2012: $3,716,6672012Assets 2013: $4,042,295Liabilities 2013: $38,012Net Assets 2013: $4,004,2832013Assets 2014: $4,172,138Liabilities 2014: $37,935Net Assets 2014: $4,134,2032014Assets 2015: $4,197,115Liabilities 2015: $470Net Assets 2015: $4,196,6452015Assets 2016: $4,311,538Liabilities 2016: $1,653Net Assets 2016: $4,309,8852016Assets 2017: $4,461,797Liabilities 2017: $550Net Assets 2017: $4,461,2472017Assets 2018: $4,391,074Liabilities 2018: $5,247Net Assets 2018: $4,385,8272018Assets 2019: $4,958,025Liabilities 2019: $5,000Net Assets 2019: $4,953,0252019Assets 2020: $6,529,621Liabilities 2020: $703Net Assets 2020: $6,528,9182020Assets 2021: $7,462,329Liabilities 2021: $5,000Net Assets 2021: $7,457,3292021Assets 2022: $7,094,002Liabilities 2022: $5,000Net Assets 2022: $7,089,0022022Assets 2023: $9,069,371Liabilities 2023: $165Net Assets 2023: $9,069,2062023Assets 2024: $12,243,792Liabilities 2024: $5,490Net Assets 2024: $12,238,3022024

Highlighted filing

2024

Assets$12,243,792
Liabilities$5,490
Net Assets$12,238,302
Open 2024 Filing

Operations Trend

Revenue Growth81st percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0-$2.0MRevenue 2011: $806,588Expenses 2011: $815,031Net Income 2011: -$8,4432011Revenue 2012: $797,777Expenses 2012: $866,007Net Income 2012: -$68,2302012Revenue 2013: $1,089,275Expenses 2013: $801,659Net Income 2013: $287,6162013Revenue 2014: $913,657Expenses 2014: $783,738Net Income 2014: $129,9192014Revenue 2015: $798,052Expenses 2015: $768,823Net Income 2015: $29,2292015Revenue 2016: $1,300,970Expenses 2016: $1,268,152Net Income 2016: $32,8182016Revenue 2017: $1,188,898Expenses 2017: $1,270,824Net Income 2017: -$81,9262017Revenue 2018: $1,250,292Expenses 2018: $1,206,731Net Income 2018: $43,5612018Revenue 2019: $1,556,838Expenses 2019: $1,311,889Net Income 2019: $244,9492019Revenue 2020: $2,692,098Expenses 2020: $1,540,896Net Income 2020: $1,151,2022020Revenue 2021: $2,198,893Expenses 2021: $1,536,967Net Income 2021: $661,9262021Revenue 2022: $2,219,265Expenses 2022: $1,943,820Net Income 2022: $275,4452022Revenue 2023: $4,449,139Expenses 2023: $2,884,554Net Income 2023: $1,564,5852023Revenue 2024: $6,076,771Expenses 2024: $3,188,204Net Income 2024: $2,888,5672024

Highlighted filing

2024

Revenue$6,076,771
Expenses$3,188,204
Net Income$2,888,567
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$12,243,792
Liabilities
$5,490
Net assets
$12,238,302
Revenue
$6,076,771
Expenses
$3,188,204
Net income
$2,888,567
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$12.2$0.01$12.2$6.08$3.19$2.89
2023Summary only. Only limited summary data is available for this year.$9.07$0.00$9.07$4.45$2.88$1.56
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.09$0.01$7.09$2.22$1.94$0.28
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$7.46$0.01$7.46$2.20$1.54$0.66
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$6.53$0.00$6.53$2.69$1.54$1.15
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.96$0.01$4.95$1.56$1.31$0.24
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.39$0.01$4.39$1.25$1.21$0.04
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.46$0.00$4.46$1.19$1.27$0.08
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.31$0.00$4.31$1.30$1.27$0.03
2015Detailed filing. Detailed filing data is available for this year.$4.20$0.00$4.20$0.80$0.77$0.03
2014Detailed filing. Detailed filing data is available for this year.$4.17$0.04$4.13$0.91$0.78$0.13
2013Detailed filing. Detailed filing data is available for this year.$4.04$0.04$4.00$1.09$0.80$0.29
2012Summary only. Only limited summary data is available for this year.$3.74$0.03$3.72$0.80$0.87$0.07
2011Summary only. Only limited summary data is available for this year.$3.80$0.01$3.78$0.81$0.82$0.01
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Sep 18, 2025
Return Version
2024v5.2
Gross Receipts
$6,112,890
Mission and Program Overview

Mission

Social service agency for the community of bainbridge island, washington

Social service agency for the community of bainbridge island, wa

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$1,689,195$4,064,568▲ $2,375,373
Investments Other Securities$3,525,731$3,975,012▲ $449,281
Land, Buildings, and Equipment, Net$2,180,656$2,453,561▲ $272,905
Savings and Temporary Cash Investments$1,626,560$1,711,839▲ $85,279
Inventories for Sale or Use$12,100$4,979▼ $7,121
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Prepaid Expenses and Deferred Charges-$0-
Total Assets$9,069,371$12,243,792▲ $3,174,421
Other Assets Total$35,129$33,833▼ $1,296
Liabilities
Other Liabilities$165$5,490▲ $5,325
Total Liabilities$165$5,490▲ $5,325
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$7,669,357$8,576,939▲ $907,582
Net Assets With Donor Restrictions$1,399,849$3,661,363▲ $2,261,514
Total Net Assets Fund Balance$9,069,206$12,238,302▲ $3,169,096
Total Liabilities and Net Assets / Fund Balance$9,069,371$12,243,792▲ $3,174,421

Asset Categories

AssetBook ValueDepreciationBasis
Land$1,619,670-$1,619,670
Buildings$829,733$277,132$1,106,865
Other Land Buildings$4,158$36,916$41,074

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$3,525,731$52,765▲ $396,516-$3,975,012
2023$3,037,865-▲ $487,866-$3,525,731
2022$3,603,588$10,000▼ $575,723-$3,037,865
2021$3,206,825-▲ $396,763-$3,603,588
2020$2,261,631$437,020▲ $508,174-$3,206,825
Compensation and Service Providers
Top Officer Pay35th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Maria MetzlerExecutive DirectorFT$145,648$583$146,231

Board Members and Trustees

NameTitle
Joan HemphillPresident
Annie HodgesVice President
Alix StricklandDirector
Bruce EremicDirector
Charlie FousheeDirector
Julie MatthewsDirector
Mev HobergDirector
Michael ReederDirector
Rachel HoferDirector
Stacy MarchesanoDirector
Sylvia PizziniDirector
Tom CrokerDirector
Wandee PryorDirector
Linda StranahanSecretary
Rich GawlowskiTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$5,883,269
Program Service Revenue
$0
Investment Income
$229,621
Other Revenue
$-36,119
All Other Contributions
$5,459,140
Change in Net Assets
$2,888,567

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeReported AmountValuation Method
Food Inventory$1,563,008Cost
Other Non Cash Contri Table$4,070Cost
Total Noncash Contributions$1,567,078-

Audited Revenue Reconciliation

Revenue per Audited Statements
$6,076,771
Revenue Not Reported on Form 990
$280,529
Total Revenue per Audited Statements
$6,357,300
Total Revenue per Form 990
$6,076,771
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$1,959,123
Salaries, Compensation, and Employee Benefits$926,424
Grants and Similar Amounts Paid$224,545
Total Fundraising Expense$151,050
Professional Fundraising Fees$78,112

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$574,929$52,266$26,133$653,328
Grants to Domestic Individuals$224,545--$224,545
Current Officers, Directors, Trustees, and Key Employees$128,170$11,652$5,826$145,648
Fees for Services Professional Fundraising--$78,112$78,112
Office Expenses$65,237$7,242$131$72,610
Payroll Taxes$60,719$5,520$2,760$68,999
Occupancy$48,403$8,542-$56,945
Other Employee Benefits$50,071$4,552$2,276$56,899
Insurance$19,024$2,114-$21,138
Depreciation Depletion$629$13,681-$14,310
Other Expenses$13,543-$35,209$13,543
Fees for Services Accounting-$12,757-$12,757
All Other Expenses$7,784$2,828$541$11,153
Travel$5,838--$5,838
Fees for Services Management-$1,674-$1,674
Pension Plan Contributions$1,364$124$62$1,550
Total Functional Expenses$2,914,202$122,952$151,050$3,188,204

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$3,188,204
Total Expenses per Audited Statements$3,188,204
Total Expenses per Form 990$3,188,204
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
Yes

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$78,112
Fundraising Direct Expenses$36,119

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Turkey Trot$65,280-$15,353-
Gobblefest$20,018-$2,788-
Total Events$90,493-$36,119$-36,119
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Accrued Payroll Taxes$5,490
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
No
Audit committee
Yes
Backup withholding compliance
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The 990 is reviewed and approved by the helpline finance committee. The helpline finance committee recommends approval to the board of directors prior to filing.”

Form 990, Part VI, Section C, Line 19

“The 990 is available on the organization's website, at the organization's office, as well as from the state's website for non-profit organizations.”

Filing and Contact Details

Filer

Filer Name
Helpline House
EIN
91-0902503
Phone
2068427621
Address
282 KNECHTEL WAY NE, BAINBRIDGE ISLAND, WA 98110

Signing Officer

Name
Maria Metzler
Title
Executive Director
Signed
2025-09-18
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Maria Metzler
Formed
1968
Legal Domicile
Wa
Voting Board Members
15
Independent Board Members
15
Employees
17
Volunteers
150

Preparer

Firm
Jeffie H Pike CPA
Address
1295 Bad Route Rd, Terry, MT 59349
Preparer
Jeffie H Pike
Phone
3609200914
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

“There has been no change in the process by which the committee oversees the audit of its financial statements.”

Statement Note 1

“Schedule i, part iv, supplemental informationschedule i, part 1, line 2:recipients are interviewed by social workers to determine level of assistance required. Service providers are required to submit documents to verify amounts. Support payments are made directly to service providers.”

Financial Statement Notes

Part V, Line 4: Intended uses of the endowment fund.

“The helpline house endowment fund is used for general operating purposes.”

Part X : FIN48 Footnote

“The Organization is exempt from income taxes under Section 501 (c) (3) of the Internal Revenue Code and has been classified by the Internal Revenue Service as a not for profit organization and is not classified as a "private foundation" within the meaning of Section 509 (a) of the Internal Revenue Code.Management evaluated the Organization's tax positions and concluded that the Organization had taken no uncertain tax positions that require adjustment to the financial statements.”

Raw XML AppendixShowing 400 of 622 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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