Civic Intelligence

Crossroads Inc

EIN 86-0182987 • 501(c)3 • Phoenix, AZ

View Organization Page

Profile

To provide high quality, affordable, comprehensive programs and services that promote recovery from alcoholism and drug addiction, personal growth, accountability, self-sufficiency, and healing.

2002 E Osborn RoadPhoenix, AZ 85016

www.thecrossroadsinc.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

20th percentile

0.03x

Higher debt load relative to assets than 20% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Liabilities / Revenue

15th percentile

0.06x

Higher debt load relative to revenue than 15% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Net Margin

70th percentile

15%

Higher net margin than 70% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Top Officer Pay

38th percentile

$288,167

Higher top officer pay than 38% of similar nonprofits.

Top officer pay equals 0.8% of source-year revenue.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Asset Growth

59th percentile

8.2%

Faster asset growth than 59% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2023 to 2024

Revenue Growth

30th percentile

0.6%

Faster revenue growth than 30% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets20th percentile

Assets

Up

$66,468,254

Up $13,625,375 (+26%) from 2022

Liabilities

Up

$2,269,011

Up $273,202 (+14%) from 2022

Net Assets

Up

$64,199,243

Up $13,352,173 (+26%) from 2022

Operations
Liabilities / Revenue15th percentileNet Margin70th percentile

Revenue

Up

$36,946,784

Up $1,669,860 (+4.7%) from 2022

Expenses

Up

$31,541,903

Up $6,729,844 (+27%) from 2022

Net Income

Down

$5,404,881

Down $5,059,984 (-48%) from 2022

Trend Graphs

Balance Sheet Trend

Asset Growth59th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$80M$60M$40M$20M$0Assets 2011: $4,082,360Liabilities 2011: $1,733,574Net Assets 2011: $2,348,7862011Assets 2012: $4,381,672Liabilities 2012: $1,722,272Net Assets 2012: $2,659,4002012Assets 2013: $4,726,533Liabilities 2013: $1,727,191Net Assets 2013: $2,999,3422013Assets 2014: $5,662,579Liabilities 2014: $2,601,011Net Assets 2014: $3,061,5682014Assets 2015: $6,933,507Liabilities 2015: $1,830,921Net Assets 2015: $5,102,5862015Assets 2016: $7,585,283Liabilities 2016: $1,551,462Net Assets 2016: $6,033,8212016Assets 2017: $11,198,683Liabilities 2017: $1,778,308Net Assets 2017: $9,420,3752017Assets 2019: $23,101,091Liabilities 2019: $1,796,578Net Assets 2019: $21,304,5132019Assets 2020: $31,173,107Liabilities 2020: $1,727,640Net Assets 2020: $29,445,4672020Assets 2021: $41,720,132Liabilities 2021: $1,211,820Net Assets 2021: $40,508,3122021Assets 2022: $52,842,879Liabilities 2022: $1,995,809Net Assets 2022: $50,847,0702022Assets 2024: $66,468,254Liabilities 2024: $2,269,011Net Assets 2024: $64,199,2432024

Highlighted filing

2024

Assets$66,468,254
Liabilities$2,269,011
Net Assets$64,199,243
Open 2024 Filing

Operations Trend

Revenue Growth30th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$40M$30M$20M$10M$0Expenses 2011: $2,348,4662011Expenses 2012: $2,914,3602012Expenses 2013: $3,023,0052013Revenue 2014: $3,697,095Expenses 2014: $3,634,869Net Income 2014: $62,2262014Revenue 2015: $6,408,706Expenses 2015: $4,344,231Net Income 2015: $2,064,4752015Revenue 2016: $6,081,923Expenses 2016: $5,126,260Net Income 2016: $955,6632016Revenue 2017: $9,003,367Expenses 2017: $6,572,114Net Income 2017: $2,431,2532017Revenue 2019: $21,222,057Expenses 2019: $13,704,060Net Income 2019: $7,517,9972019Revenue 2020: $25,505,076Expenses 2020: $17,283,443Net Income 2020: $8,221,6332020Revenue 2021: $30,046,591Expenses 2021: $19,057,190Net Income 2021: $10,989,4012021Revenue 2022: $35,276,924Expenses 2022: $24,812,059Net Income 2022: $10,464,8652022Revenue 2024: $36,946,784Expenses 2024: $31,541,903Net Income 2024: $5,404,8812024

Highlighted filing

2024

Revenue$36,946,784
Expenses$31,541,903
Net Income$5,404,881
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$66,468,254
Liabilities
$2,269,011
Net assets
$64,199,243
Revenue
$36,946,784
Expenses
$31,541,903
Net income
$5,404,881
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$66.5$2.27$64.2$36.9$31.5$5.40
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$52.8$2.00$50.8$35.3$24.8$10.5
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$41.7$1.21$40.5$30.0$19.1$11.0
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$31.2$1.73$29.4$25.5$17.3$8.22
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$23.1$1.80$21.3$21.2$13.7$7.52
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$11.2$1.78$9.42$9.00$6.57$2.43
2016Detailed filing. Detailed filing data is available for this year.$7.59$1.55$6.03$6.08$5.13$0.96
2015Detailed filing. Detailed filing data is available for this year.$6.93$1.83$5.10$6.41$4.34$2.06
2014Detailed filing. Detailed filing data is available for this year.$5.66$2.60$3.06$3.70$3.63$0.06
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.73$1.73$3.00$3.02
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.38$1.72$2.66$2.91
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.08$1.73$2.35$2.35
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Oct 28, 2025
Return Version
2024v5.2
Gross Receipts
$37,262,057
Mission and Program Overview

Mission

To provide high quality, affordable, comprehensive programs and services that promote recovery from alcoholism and drug addiction, personal growth, accountability, self-sufficiency, and healing.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$552,261$30,561,429▲ $30,009,168
Land, Buildings, and Equipment, Net$17,816,489$23,970,824▲ $6,154,335
Cash and Non-Interest-Bearing Accounts$37,501,272$6,211,905▼ $31,289,367
Accounts Receivable$4,082,780$3,882,030▼ $200,750
Investments in Publicly Traded Securities$670,119$772,474▲ $102,355
Prepaid Expenses and Deferred Charges$325,079$421,990▲ $96,911
Pledges and Grants Receivable-$247,399-
Total Assets$61,416,123$66,468,254▲ $5,052,131
Other Assets Total$468,123$400,203▼ $67,920
Liabilities
Accounts Payable and Accrued Expenses$1,351,657$1,663,722▲ $312,065
Other Liabilities$466,168$398,667▼ $67,501
Deferred Revenue$876,636$206,622▼ $670,014
Total Liabilities$2,694,461$2,269,011▼ $425,450
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$58,721,662$64,199,243▲ $5,477,581
Total Net Assets Fund Balance$58,721,662$64,199,243▲ $5,477,581
Total Liabilities and Net Assets / Fund Balance$61,416,123$66,468,254▲ $5,052,131

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$14,143,848$4,924,250$19,068,098
Other Land Buildings$6,498,910$248,240$6,747,150
Land$3,157,377-$3,157,377
Equipment$170,689$716,073$886,762
Compensation and Service Providers
Top Officer Pay38th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Christopher RileyExecutive DirectorFT$220,464$67,703$288,167
Melissa MorrisonPsychiatric MhnpFT$170,017$21,272$191,289
Tammy WilsonChief Financial OfficerFT$152,577$36,217$188,794
Dr Rick SloanChief Medical DirectorFT$175,545$7,770$183,315
Karem GarciaChief Clinical Quality OfficerFT$145,170$32,103$177,273
Kendal RomigFamily Nurse PractitionerFT$148,276$17,674$165,950
Lee PioskeExecutive AdvisorFT$150,692$7,662$158,354
Olufisayo AkinnasoNextgen AdministratorFT$137,471$17,585$155,056
Lynn SorensonFamily Nurse PractitionerFT$131,256$19,096$150,352
Jorge LomasDirector of Food ServicesFT$139,859$8,603$148,462

Board Members and Trustees

NameTitle
Russell SmoldonChair
Benjamin GreerVice Chair
Andrew PachecoDirector
Bas AjaDirector
Christopher J CurranDirector
Donald MiddletonDirector
Gordon JamesDirector
Ileana WeaverDirector
Jeffrey BradfordDirector
Shagun MisraDirector
Will MeekinDirector
Khadijah GuySecretary
Teresa MillerTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Cor Azul ConstructionConstruction Services8536 W SONOMA WAY, Florence, AZ 85132$502,892
Early Bird LandscapingLandscaping Services6920 E BELLEVIEW STREET, Scottsdale, AZ 85257$204,989
Rock Bottom Consulting LLCArt Therapy Services75 E GRISWOLD ROAD, Phoenix, AZ 85020$175,500
Safe Wing LLCTransportation Services4914 E MCDOWELL ROAD UNIT 104, Phoenix, AZ 85008$110,980
Revenue and Support

Revenue Composition

Contributions and Grants
$2,226,909
Program Service Revenue
$33,410,997
Investment Income
$1,252,919
Other Revenue
$55,959
All Other Contributions
$2,226,909
Change in Net Assets
$5,404,881
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$21,350,492
Other Expenses$10,035,231
Grants and Similar Amounts Paid$156,180
Total Fundraising Expense$123,641
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$13,085,749$3,308,943$80,366$16,475,058
Other Employee Benefits$1,606,612$497,252$10,101$2,113,965
Payroll Taxes$1,174,105$386,248$7,210$1,567,563
Current Officers, Directors, Trustees, and Key Employees-$1,045,356-$1,045,356
Occupancy$905,723--$905,723
All Other Expenses$793,553$80,784$4,308$878,645
Depreciation Depletion$697,760$5,589-$703,349
Other Expenses$630,200$63,029-$630,200
Office Expenses$456,128$70,118$2,358$528,604
Insurance$371,560$68,543-$440,103
Information Technology$251,634$76,083$1,224$328,941
Fees for Services Other$273,176$4,320-$277,496
Conferences and Meetings$122,497$131,695-$254,192
Advertising$223$198,671$17,290$216,184
Travel$174,127--$174,127
Fees for Services Legal$55,495$113,068-$168,563
Grants to Domestic Individuals$156,180--$156,180
Pension Plan Contributions$124,695$23,071$784$148,550
Fees for Services Accounting-$41,022-$41,022
Fees for Service Investment Mgmnt Fees-$8,983-$8,983
Total Functional Expenses$25,295,487$6,122,775$123,641$31,541,903
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liabilities$398,667
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 is reviewed by the finance committee and electronic copies of the tax return are provided to all members of the board of directors for their review prior to filing the form 990.”

Form 990, Part VI, Section B, Line 12C

“Members of the board of directors agree to disclose any conflict of interest and to disclose any conflicts of interest that occur during discussion of board of director matters. Members of the board of directors inquire whether there are any conflicts of interest at board meetings.”

Form 990, Part VI, Section B, Line 15A

“The board of directors sets the compensation of the executive director based on consideration of the size of the organization, the duties of the position, and comparison with similar organizations and positions.”

Form 990, Part VI, Section C, Line 19

“The organization makes its form 990 and 1023 available to the public upon request at their office during normal business hours.”

Filing and Contact Details

Filer

Filer Name
Crossroads Inc
EIN
86-0182987
Phone
6022635242
Address
2002 E OSBORN ROAD, PHOENIX, AZ 85016

Signing Officer

Name
Chris Riley
Title
Executive Director
Phone
6022635242
Signed
2025-10-28
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Chris Riley
Formed
1960
Legal Domicile
Az
Voting Board Members
13
Independent Board Members
13
Employees
484
Volunteers
63

Preparer

Firm
Baker Tilly Advisory Group Lp
Address
2055 E WARNER RD STE 101, TEMPE, AZ 85284
Preparer
Colette Kamps
Phone
4808394900
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

“The process has not changed from the prior year.”

Financial Statement Notes

PART X, LINE 2:

“Crossroads, inc. Recognizes uncertain tax positions in the financial statements when it is more-likely-than-not the positions will not be sustained upon examination by the tax authorities. As of december 31, 2024, crossroads had no uncertain tax positions that qualify for either recognition or disclosure in the financial statements.”

Raw XML AppendixShowing 400 of 792 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
IRS990/AccountsPayableAccrExpnssGrp/BOYAmt01351657
IRS990/AccountsPayableAccrExpnssGrp/EOYAmt01663722
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IRS990/AccountsReceivableGrp/EOYAmt03882030
IRS990/ActivitiesConductedPrtshpInd00
IRS990/ActivityOrMissionDesc0TO PROVIDE HIGH QUALITY, AFFORDABLE, COMPREHENSIVE PROGRAMS AND SERVICES THAT PROMOTE RECOVERY FROM ALCOHOLISM AND DRUG ADDICTION, PERSONAL GROWTH, ACCOUNTABILITY, SELF-SUFFICIENCY, AND HEALING.
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IRS990/BooksInCareOfDetail/PhoneNum06022635242
IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt02002 E OSBORN ROAD
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IRS990/BooksInCareOfDetail/USAddress/ZIPCd085016
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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt0COR AZUL CONSTRUCTION
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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt2ROCK BOTTOM CONSULTING LLC
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IRS990/Desc0CROSSROADS, INC'S FACILITIES ARE STATE LICENSED RESIDENTIAL, AND OUTPATIENT SUBSTANCE USE TREATMENT CENTERS. ALL PROGRAMS ARE SPECIALIZED IN ADDRESSING SUBSTANCE USE DISORDERS; SERVICES INCLUDE, BUT ARE NOT LIMITED TO RIGHT TRACK RESIDENTIAL, OUTPATIENT, PHYSICAL HEALTH VISITS, PSYCHIATRIC CARE, AND MEDICATION FOR OPIOID USE DISORDERS. THE RIGHT TRACK RESIDENTIAL PROGRAM HAS 2 PHASES; PHASE 1 IS AN INTENSIVE RESIDENTIAL, AND PAHSE 2 IS A STRUCTURED 90-DAY COMMUNITY LIVING TRANSITIONAL, THAT PREPARES MEN AND WOMEN FOR SUCCESSFUL COMMUNITY REINTEGRATION AND SELF-SUFFICIENCY. THE RIGHT TRACK OUTPATIENT SUBSTANCE USE TREATMENT ALSO OFFERS EVIDENCE BASED COUNSELING AS WELL AS SUPPORTIVE CARE WITH FLEXIBLE SCHEDULES THAT ALLOW INDIVIDUALS TO PARTICIPATE IN DAILY AFFAIRS AS THEY TRANSITION INTO NEW, ADDICTION FREE LIVES EQUIPPED WITH THE TOOLS TO SUSTAIN LONG-TERM SOBRIETY. CROSSROADS OFFERS THE FOLLOWING PROGRAMATIC CONTENT: RELAPSE PREVENTION, SMART RECOVERY, FAMILY & FRIENDS PROGRAMS, 12 STEP FACILITATION, ONE ON ONE MEETINGS/COUNSELING, GROUP COUNSELING, LIFE SKILLS EDUCATION, COGNITIVE BEHAVIORAL THERAPY. IN 2024 ADDITIONAL INTEGRATIVE AND HOLISTIC CARE ENHANCE THE MENU OF SKILL TRAINING, SUCH AS HEALING THROUGH ART, YOGA AND DIGITAL THERAPEUTICS.
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