Civic Intelligence

Credit Unions Chartered in the State of Colorado

EIN 84-0470451 • 501(c)14 • Colorado Springs, CO

Profile

The mission of ent credit union is to improve members' quality of life through education, unbiased financial advice, and access to the highest quality financial products and services.

Refreshing map…

11550 Ent ParkwayColorado Springs, CO 80921

ent.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

37th percentile

0.90x

Higher debt load relative to assets than 37% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2024

Liabilities / Revenue

45th percentile

14.90x

Higher debt load relative to revenue than 45% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2024

Net Margin

65th percentile

12%

Higher net margin than 65% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2024

Top Officer Pay

85th percentile

$1,895,916

Higher top officer pay than 85% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

501(c)14 • $1B+ nonprofits • Source year 2024

Asset Growth

31st percentile

0.5%

Faster asset growth than 31% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Annualized from 2023 to 2024

Revenue Growth

28th percentile

11%

Faster revenue growth than 28% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Annualized from 2023 to 2024

Assets

Up

$9,839,179,338

Up $35,752,450 (+0.4%) from 2022

Liabilities

Down

$8,862,411,740

Down $48,927,469 (-0.5%) from 2022

Net Assets

Up

$976,767,598

Up $84,679,919 (+9.5%) from 2022

Revenue

Up

$594,695,379

Up $188,584,711 (+46%) from 2022

Expenses

Up

$525,410,231

Up $191,292,913 (+57%) from 2022

Net Income

Down

$69,285,148

Down $2,708,202 (-3.8%) from 2022

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$10B$5.0B$0Assets 2016: $4,739,287,724Liabilities 2016: $4,145,306,312Net Assets 2016: $593,981,4122016Assets 2017: $5,053,221,792Liabilities 2017: $4,402,949,628Net Assets 2017: $650,272,1642017Assets 2018: $5,567,859,600Liabilities 2018: $4,847,885,811Net Assets 2018: $719,973,7892018Assets 2019: $6,685,914,011Liabilities 2019: $5,891,682,848Net Assets 2019: $794,231,1632019Assets 2020: $7,489,436,406Liabilities 2020: $6,658,854,067Net Assets 2020: $830,582,3392020Assets 2021: $8,749,547,485Liabilities 2021: $7,873,866,091Net Assets 2021: $875,681,3942021Assets 2022: $9,803,426,888Liabilities 2022: $8,911,339,209Net Assets 2022: $892,087,6792022Assets 2024: $9,839,179,338Liabilities 2024: $8,862,411,740Net Assets 2024: $976,767,5982024

Highlighted filing

2024

Assets$9,839,179,338
Liabilities$8,862,411,740
Net Assets$976,767,598

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$600M$400M$200M$0Revenue 2016: $185,714,412Expenses 2016: $129,303,917Net Income 2016: $56,410,4952016Revenue 2017: $210,276,767Expenses 2017: $155,397,543Net Income 2017: $54,879,2242017Revenue 2018: $244,756,615Expenses 2018: $186,430,088Net Income 2018: $58,326,5272018Revenue 2019: $285,571,543Expenses 2019: $216,153,465Net Income 2019: $69,418,0782019Revenue 2020: $285,590,472Expenses 2020: $253,933,673Net Income 2020: $31,656,7992020Revenue 2021: $326,625,920Expenses 2021: $273,872,799Net Income 2021: $52,753,1212021Revenue 2022: $406,110,668Expenses 2022: $334,117,318Net Income 2022: $71,993,3502022Revenue 2024: $594,695,379Expenses 2024: $525,410,231Net Income 2024: $69,285,1482024

Highlighted filing

2024

Revenue$594,695,379
Expenses$525,410,231
Net Income$69,285,148

Filings

Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Sep 16, 2025
Return Version
2024v5.2
Gross Receipts
$654,453,621
Mission and Program Overview

Mission

The mission of ent credit union is to improve members' financial quality of life.

The mission of ent credit union is to help members improve their financial quality of life.

Balance Sheet Detail
LineBeginningEndChange
Assets
Other Notes and Loans Receivable, Net$8,150,268,450$8,380,629,962▲ $230,361,512
Rtn Earn Endowment Incm Other Fnds$899,799,815$976,767,598▲ $76,967,783
Investments in Publicly Traded Securities$621,428,782$536,464,851▼ $84,963,931
Land, Buildings, and Equipment, Net$334,041,591$335,024,090▲ $982,499
Savings and Temporary Cash Investments$375,664,833$247,685,047▼ $127,979,786
Cash and Non-Interest-Bearing Accounts$40,512,308$46,991,547▲ $6,479,239
Prepaid Expenses and Deferred Charges$16,527,590$22,052,602▲ $5,525,012
Intangible Assets$8,000,000$7,666,666▼ $333,334
Investments Other Securities$15,672,600$7,265,500▼ $8,407,100
Accounts Receivable$5,325,200$5,234,049▼ $91,151
Pd in Cap Srpls Land Bldg Eqp Fund$0$0→ $0
Cap Stk Tr Prin Current Funds$0$0→ $0
Total Assets$9,792,983,683$9,839,179,338▲ $46,195,655
Other Assets Total$225,542,329$250,165,024▲ $24,622,695
Liabilities
Other Liabilities$8,291,473,144$8,622,805,810▲ $331,332,666
Accounts Payable and Accrued Expenses$156,246,741$140,232,945▼ $16,013,796
Mortgage Notes Payable Secured by Investment Property$403,248,583$50,233,352▼ $353,015,231
Escrow Account Liability$42,215,400$49,139,633▲ $6,924,233
Total Liabilities$8,893,183,868$8,862,411,740▼ $30,772,128
Net Assets / Fund Balance
Total Net Assets Fund Balance$899,799,815$976,767,598▲ $76,967,783
Total Liabilities and Net Assets / Fund Balance$9,792,983,683$9,839,179,338▲ $46,195,655

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$217,252,059$36,976,793$254,228,852
Equipment$50,605,229$43,576,389$94,181,618
Land$52,382,258-$52,382,258
Leasehold Improvements$14,784,544$7,329,210$22,113,754
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Graves Chad MPresident/CEOFT$925,000$970,916$1,895,916
Dombrowski Stephanie SMort Loan OfficerFT$50,000$1,156,756$1,206,756
Gendron Matthew JChief Engagement OfficerFT$507,926$537,653$1,045,579
Scholes Richard aChief Experience Officer - Part YearFT$507,926$420,859$928,785
Leclerc Dan NChief Financial OfficerFT$416,875$432,269$849,144
Sussman Jennifer SChief Marketing Officer - Part YearFT$402,735$425,349$828,084
Bell Mollie BChief Development OfficerFT$507,926$316,327$824,253
Marshall Christopher JChief Technology OfficerFT$428,967$380,694$809,661
Paukovich Jon aChief Lending OfficerFT$416,626$261,371$677,997
Chippindale ChristopherChief Experience Officer - Part YearFT$333,060$321,674$654,734
Duboue Tanya LFinancial Advisor SrFT$55,000$465,594$520,594
Kouri Jessica SFinancial Advisor SrFT$55,000$444,543$499,543
Fistani Eugene aFinancial Advisor SrFT$55,000$396,419$451,419
Harris Matthew EFinancial Advisor SrFT$55,000$370,315$425,315
Nicholson PamelaBoard Chair-$83,733-$83,733
Vadala ChrisVice Chairman-$77,918-$77,918
Ayen WilliamDirector-$77,672-$77,672
Glover WalterTreasurer-$75,884-$75,884
Galgano JeffreySecretary-$75,425-$75,425
Drummer TimothyDirector-$72,803-$72,803
Henze KatrinaDirector-$71,875-$71,875
Farmer ShannaDirector-$55,000-$55,000
Irizarry SarahDirector-$43,198-$43,198
Martinez RonDirector - Part Year-$35,750-$35,750

Highest Paid Contractors

ContractorServicesLocationCompensation
Keys & Laurer ArchitectsArchitectural Planning And Design11681 VOYAGER PKWY SUITE 200, Colorado Springs, CO 80921$749,314
Crowe LLPConsulting, SoftwarePO BOX 71570, Chicago, IL 60694$611,179
Alm First Financial AdvisorsFinancial Advisory & Consulting3800 MAPLE AVE SUITE 600, Dallas, TX 75219$517,645
Optimal Blue LLCValuation Consulting And SoftwarePO BOX 844004, Dallas, TX 75284$259,242
Plante & Moran PllcFinancial Audit & Advisory Services3000 TOWN CENTER SUITE 100, Southfield, MI 48075$239,686
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$545,503,545
Investment Income
$47,619,795
Other Revenue
$1,572,039
Change in Net Assets
$69,285,148
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$343,021,601
Salaries, Compensation, and Employee Benefits$179,913,630
Grants and Similar Amounts Paid$2,475,000
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Interest---$157,397,981
Other Salaries and Wages---$129,045,637
Depreciation Depletion---$19,844,015
Other Employee Benefits---$18,290,024
Information Technology---$18,027,816
Advertising---$17,702,680
Office Expenses---$17,365,287
Occupancy---$13,963,869
Pension Plan Contributions---$12,547,538
Payroll Taxes---$10,947,020
Current Officers, Directors, Trustees, and Key Employees---$9,083,411
Fees for Services Other---$7,138,204
All Other Expenses---$6,214,242
Grants to Domestic Orgs---$2,375,000
Insurance---$984,941
Travel---$879,768
Fees for Services Legal---$768,566
Fees for Services Accounting---$341,687
Other Expenses---$206,345
Fees for Service Investment Mgmnt Fees---$124,791
Grants to Domestic Individuals---$100,000
Total Functional Expenses$0$0$0$525,410,231
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
CHILDREN'S HOSPITAL COLORADO FOUNDATIONAurora, CO501(c)3General Support, Endowment$265,250
Pikes Peak United WayColorado Springs, CO501(c)3Alice, 2-1-1 Program,$175,500
University of Colorado Colorado SpringsColorado Springs, CO501(c)3Annual Scholarship Program, Economic Forum, Scholarships$174,171
Broncos FoundationEnglewood, CO501(c)3ANNUAL SUPPORT AND "ENTERCEPTION" PAYMENT$138,000
Front Range Community CollegeWestminster, CO501(c)3Partnership Agreement$100,000
Habitat for Humanity of Fort CollinsFort Collins, CO501(c)3Build the Change Support$100,000
Care & Share IncColorado Springs, CO501(c)3Receipt for Hope, Truck, Anniversary Tickets$97,785
Early Connections Learning CentersColorado Springs, CO501(c)3Books at Home, Building at Home Libraries a Program of Early Connections Learning Centers$96,500
Catholic Charities of Central ColoradoColorado Springs, CO501(c)3SHAMROCK SHINDIG (ST. PATRICK'S DAY EVENT), HUNT FAMILY HOUSING$91,000
CHILDREN'S ADVOCACY CENTER FOR THE PIKESColorado Springs, CO501(c)3Safe Passage Luncheon, General Operating Support, Shorts Week$58,025
United Way of Larimer CountyFort Collins, CO501(c)3Annual Campaign Loveland Youth Campus, Cornerstone Program Support$50,000
Goodwill of ColoradoColorado Springs, CO501(c)3Enchanted Weekend$46,000
Pat Surtain FoundationFlorence, KY501(c)3Inspiration Room$35,000
Arapahoe Community CollegeLittleton, CO501(c)3Scholarship Support$25,000
Arapahoe Community College FoundationLittleton, CO501(c)3Scholarship Support$25,000
Metropolitan State University of DenverDenver, CO501(c)3Food Pantry$25,000
National Credit Union FoundationMadison, WI501(c)3Annual Support$25,000
City of Manitou Springs Carnegie LibraryManitou Springs, CO501(c)3Partnership Agreement$15,000
Denver Scholarship FoundationDenver, CO501(c)3Annual Gala Scholarship Program$15,000
Ray of Hope Cancer FoundationDenver, CO501(c)3Family Hope$15,000
Habitat for Humanity Metro Denver IncDenver, CO501(c)3Credit Unions Building Community$13,000
Childsafe Colorado IncFort Collins, CO501(c)3For the Love of Beer, Shorts Week$12,500
Colorado Springs Police FoundationColorado Springs, CO501(c)3Medal of Valor$12,500
TessaColorado Springs, CO501(c)3Safehouse Support, Pasta in the Park Sponsorship$12,500
Mile High United WayDenver, CO501(c)3Employee Campaign$12,000
United Way of Pueblo County IncPueblo, CO501(c)3Annual Campaign, Cornerstone Program Support$11,000
United Way of Weld CountyGreeley, CO501(c)3Annual Campaign, Cornerstone Gift$11,000
Casa of the Pikes Peak Region IncColorado Springs, CO501(c)3CASA OF THE PIKES PEAK REGION: CASA GOES MARDI GRAS$10,000
Empty Stock FundColorado Springs, CO501(c)3Gazette Charities Foundation$10,000
Feeding Our Community Ourselves IncFort Collins, CO501(c)3Kids Feeding Kids (kfk) Summer Family Breakfast Program$10,000
Pikes Peak Community FoundationColorado Springs, CO501(c)3Portal Support Cornerstone Program Support$10,000
Special Kids Special FamiliesColorado Springs, CO501(c)3Serving Low-income Children With Developmental Disabilities$10,000
World Council of Credit UnionsMadison, WI501(c)3Membership/support$10,000
Respite Care IncFort Collins, CO501(c)3Respite Care Holiday Ball, General Support,$9,000
Safehouse DenverDenver, CO501(c)3Safehouse Denver Family Program, Sampling for Hope Event, Family Program Support$9,000
The PlaceColorado Springs, CO501(c)3Services for Youth Experiencing Homelessness,$9,000
Ronald Mcdonald HouseColorado Springs, CO501(c)3Ent Rooms, Radiothon$8,200
Aims Community CollegeGreeley, CO501(c)3Scholarship Support$8,000
BAL SWAN CHILDREN'S CENTERBroomfield, CO501(c)3Emergency Fund, Bal Swan Community Family Fest$8,000
CHILDREN'S LITERACY CENTERColorado Springs, CO501(c)3After School Tutoring, Gala$7,500
Clothes to Kids of Denver IncDenver, CO501(c)3Clothes to Kids of Denver Boutique & Curbside Service$7,500
Colorado Springs ConservatoryColorado Springs, CO501(c)3Cscs Principal & Partner Programs$7,500
Dream Centers of Colorado SpringsColorado Springs, CO501(c)3MARY'S HOME BIG DREAM EARLY LEARNING$7,500
Dumb Friends LeagueDenver, CO501(c)3Pet Assist, Furry Scurry$7,500
Fresh Food ConnectLittletone, CO501(c)3Fresh Food Connect Colorado Network$7,500
Interfaith Hospitality NetworkColorado Springs, CO501(c)3Family Promise of Colorado Springs Day Center Remodel$7,500
Kidpower of Colorado IncColorado Springs, CO501(c)3KIDPOWERS CHOCOHOLIC FROLIC: CELEBRATING 30 YEARS OF PROTECTING THE MAGIC OF CHILDHOOD$7,500
We FortifyColorado Springs, CO501(c)3Working Fusion at Mill Street Gala$7,500
ALZHEIMER'S ASSOCIATIONDenver, CO501(c)3WALK TO END ALZHEIMER'S$6,000
AURORA ARAPAHOE BATTERED WOMEN'S SHELTER (DBA GATEWAY DOMESTIC VIOLENCE SERAurora, CO501(c)3Corks for a Cause Wine Tasting, Emergency Shelter Program$6,000
There With CareBoulder, CO501(c)3Family Stabilization for Children Facing Critical Illness$6,000
Rocky Mountain Down Syndrome Association IncAurora, CO501(c)3Rmdsa Iep Consultation and Education Services$5,500
SecorcaresParker, CO501(c)3Sparking Soiree$5,500
Weld Food BankGreeley, CO501(c)3Stone Soup, Backpack Program$5,500
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Share and Ira Certificates$2,951,046,235
Share Savings Accounts$1,975,638,801
Checking Accounts$1,915,946,765
Money Market Accounts$1,655,978,024
Lease Liabilities$60,821,084
Ira Share Savings$48,640,432
Hsa Accounts$14,734,469
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

The organization has members and the field of membership of this credit union shall be limited to those having the following common bond: a. Persons who live, work, worship or attend school within adams, alamosa, arapahoe, boulder, broomfield, costilla, crowley, custer, denver, douglas, elbert, el paso, fremont, huerfano, jefferson, larimer, las animas, otero, pueblo, teller and weld counties, colorado; b. Members of record of this credit union as of the date of its conversion to a community charter; c. Employees of this credit union; d. Members of their immediate families or households; and e. Organizations of such persons. F. As a result of mergers: former members of mountain bell credit union, buckley federal credit union, first charter federal credit union, decibel community credit union, and us alliance federal credit union. G. Anyone who is a member of the american consumer council (acc)

Form 990, Part VI, Section A, Line 7A

Our 556,751 members each are allowed one vote during each board election.

Form 990, Part VI, Section A, Line 7B

Members of the credit union have the right to approve the governing body's election and removal of members of the governing body, as well as other matters that are subject to the approval of members of the credit union as they occur, such as certain merger opportunities and potential charter conversions.

Form 990, Part VI, Section B, Line 11B

The 990 is prepared by an outside accounting firm hired for such purpose. Data and other information is supplied to that firm to use in preparation of the document. A copy of form 990 will be provided to the board of directors for review after filing.

Form 990, Part VI, Section B, Line 12C

The internal audit department performs annual testing on employee and official accounts for rates, terms & conditions consistent with what would be offered to the general membership outside of the allowed employee discount. Annually a board monitoring report is completed to attest for purchases where normally prudent protections have been given against conflict of interest. This was last completed in 2024.

Form 990, Part VI, Section B, Line 15

Ent credit union participates in multiple, periodic (typically annual) industry salary surveys, for all levels of the organization, in order to assess market pay practices and provide supporting data for internal recommendations and decisions regarding pay structures and increases based on strategic goals and initiatives. The last compensation review was done in 2024.

Form 990, Part VI, Section C, Line 19

The credit union's governing documents are not made available to the public. The credit union's conflict of interest policy is not made available to the public. The credit union's financial statements are available for public viewing on ncua.gov via the quarterly 5300 filing.

Filing and Contact Details

Filer

Filer Name
Ent Credit Union
EIN
84-0470451
Phone
7195741100
Address
11550 ENT PARKWAY, COLORADO SPRINGS, CO 80921

Signing Officer

Name
Chad Graves
Title
President/CEO
Phone
7195741100
Signed
2025-09-16
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Chad Graves
Formed
1991
Legal Domicile
Co
Voting Board Members
9
Independent Board Members
9
Employees
1,779
Volunteers
2

Preparer

Firm
Plante & Moran Pllc
Address
750 TRADE CENTRE WAY STE 300, PORTAGE, MI 49002
Preparer
Joshua Nitz CPA
Phone
2695674500
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

Reclassification adjustment for net hedging losses -1,270,923. Net change in post retirement benefits 352,661.

Financial Statement Notes

PART IV, LINE 1B:

Ent credit union services loans for third-party entities that are not shown on form 990, part x. The loans are serviced for the federal national mortgage association (fnma); the federal home loan bank (fhlb); and the government national mortgage association (gnma). Ent also services loans that were sold in an asset-backed securitization to various investors, as well as services sold participation loans to various banks and credit unions.

PART IV, LINE 2B:

Escrow accounts are maintained for the taxes and insurance payable on the real estate securing the credit union's mortgage loans. The escrows maintained at the credit union for taxes and insurance payable include loans to the federal national mortgage association (fnma), the federal home loan bank (fhlb), and the government national mortgage association (gnma) for which ent credit union retains servicing.

PART X, LINE 2:

The credit union is exempt, by statute, from federal and state income taxes. However, the credit union may be subject to unrelated business income tax. Accounting principles generally accepted in the united states of america require management to evaluate tax positions taken by the credit union and recognize a tax liability if the credit union has taken an uncertain position that more likely than not would not be sustained upon examination by the internal revenue service (irs) or other applicable taxing authorities. Management has analyzed the tax positions taken by the credit union and has concluded that, as of december 31, 2024 and 2023, there are no uncertain positions taken or expected to be taken that would require recognition of a liability or disclosure in the consolidated financial statements. The credit union is subject to routine audits by taxing jurisdictions.

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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt0KEYS & LAURER ARCHITECTS
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt1CROWE LLP
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt2ALM FIRST FINANCIAL ADVISORS
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt3OPTIMAL BLUE LLC
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt4PLANTE & MORAN PLLC
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IRS990/Desc0ENT CREDIT UNION SERVES 21 COUNTIES THROUGHOUT COLORADO, ALONG THE FRONT RANGE. THE CREDIT UNION IMPROVES OUR MEMBERS' FINANCIAL QUALITY OF LIFE BY OFFERING A FULL ARRAY OF PRODUCTS AND SERVICES, INCLUDING DEPOSITORY AND LOAN PRODUCTS, ATM/DEBIT PROGRAM, FINANCIAL EDUCATION, INSURANCE, AND INVESTMENT SALES. WE ENDED THE YEAR WITH 556,751 MEMBERS. THERE WERE 67,592 LOANS GRANTED TOTALING $3,066,494,278. ENT CREDIT UNION CURRENTLY OFFERS 59 BRANCH LOCATIONS WITH A WIDE ARRAY OF REMOTE OPTIONS THROUGH OUR COOPERATION WITH THE COOP ATM NETWORK, SHARED BRANCH NETWORK, AND ONLINE MOBILE BANKING SOLUTIONS.
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IRS990/Form990PartVIISectionAGrp/TitleTxt8CHIEF LENDING OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt9MORT LOAN OFFICER
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