Civic Intelligence

Metrocrest Services

990 • Fiscal year 2023 • EIN 75-1548334

Oct 01, 2022 to Sep 30, 2023 • Filed on Mar 18, 2024

Organization ProfileWWW.METROCRESTSERVICES.ORG
1145 N Josey LaneCarrollton, TX 75006

(972) 446-2100

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

49th percentile

0.17x

Higher debt load relative to assets than 49% of similar nonprofits.

2023 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2023

Liabilities / Revenue

45th percentile

0.20x

Higher debt load relative to revenue than 45% of similar nonprofits.

2023 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2023

Net Margin

71st percentile

16%

Higher net margin than 71% of similar nonprofits.

2023 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2023

Top Officer Pay

77th percentile

$293,253

Higher top officer pay than 77% of similar nonprofits.

Top officer pay equals 1.6% of source-year revenue.

2023 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2023

Asset Growth

84th percentile

30%

Faster asset growth than 84% of similar nonprofits.

2023 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2022 to 2023

Revenue Growth

17th percentile

-19%

Faster revenue growth than 17% of similar nonprofits.

2023 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2022 to 2023

Balance Sheet
Liabilities / Assets49th percentile

Assets

Flat

$21,236,399

Flat from 2023

Net Assets

Flat

$17,553,952

Flat from 2023

Liabilities

Flat

$3,682,447

Flat from 2023

Revenue And Expenses
Liabilities / Revenue45th percentileNet Margin71st percentile

Revenue

Flat

$17,998,442

Flat from 2023

Expenses

Flat

$15,178,935

Flat from 2023

Net Income

Flat

$2,819,507

Flat from 2023

Historical Trend

Balance Sheet Trend

Asset Growth84th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$30M$20M$10M$0Assets 2011: $401,849Liabilities 2011: $63,880Net Assets 2011: $337,9692011Assets 2012: $421,934Liabilities 2012: $76,030Net Assets 2012: $345,9042012Assets 2013: $733,247Liabilities 2013: $122,953Net Assets 2013: $610,2942013Assets 2014: $926,009Liabilities 2014: $106,533Net Assets 2014: $819,4762014Assets 2015: $1,221,411Liabilities 2015: $151,937Net Assets 2015: $1,069,4742015Assets 2016: $1,380,457Liabilities 2016: $171,805Net Assets 2016: $1,208,6522016Assets 2017: $1,331,385Liabilities 2017: $169,625Net Assets 2017: $1,161,7602017Assets 2018: $1,637,919Liabilities 2018: $221,639Net Assets 2018: $1,416,2802018Assets 2019: $1,702,584Liabilities 2019: $237,901Net Assets 2019: $1,464,6832019Assets 2020: $4,931,543Liabilities 2020: $989,560Net Assets 2020: $3,941,9832020Assets 2021: $9,970,724Liabilities 2021: $2,799,052Net Assets 2021: $7,171,6722021Assets 2022: $16,311,455Liabilities 2022: $1,604,771Net Assets 2022: $14,706,6842022Assets 2023: $21,236,399Liabilities 2023: $3,682,447Net Assets 2023: $17,553,9522023Assets 2023: $21,236,399Liabilities 2023: $3,682,447Net Assets 2023: $17,553,9522023Assets 2024: $27,010,890Liabilities 2024: $12,241,443Net Assets 2024: $14,769,4472024Assets 2025: $26,073,032Liabilities 2025: $12,073,228Net Assets 2025: $13,999,8042025

Highlighted filing

2023

Assets$21,236,399
Liabilities$3,682,447
Net Assets$17,553,952
Open 2023 Filing

Operations Trend

Revenue Growth17th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$30M$20M$10M$0-$10MRevenue 2011: $2,341,865Expenses 2011: $2,388,464Net Income 2011: -$46,5992011Revenue 2012: $2,174,020Expenses 2012: $2,166,085Net Income 2012: $7,9352012Revenue 2013: $2,937,768Expenses 2013: $2,673,377Net Income 2013: $264,3912013Revenue 2014: $3,705,377Expenses 2014: $3,496,195Net Income 2014: $209,1822014Revenue 2015: $4,438,034Expenses 2015: $4,188,036Net Income 2015: $249,9982015Revenue 2016: $4,974,079Expenses 2016: $4,827,893Net Income 2016: $146,1862016Revenue 2017: $5,482,356Expenses 2017: $5,543,047Net Income 2017: -$60,6912017Revenue 2018: $5,784,692Expenses 2018: $5,533,241Net Income 2018: $251,4512018Revenue 2019: $5,669,098Expenses 2019: $5,619,646Net Income 2019: $49,4522019Revenue 2020: $12,006,063Expenses 2020: $9,544,439Net Income 2020: $2,461,6242020Revenue 2021: $16,762,396Expenses 2021: $13,559,020Net Income 2021: $3,203,3762021Revenue 2022: $22,147,837Expenses 2022: $14,709,258Net Income 2022: $7,438,5792022Revenue 2023: $17,998,442Expenses 2023: $15,178,935Net Income 2023: $2,819,5072023Revenue 2023: $17,998,442Expenses 2023: $15,178,935Net Income 2023: $2,819,5072023Revenue 2024: $16,140,743Expenses 2024: $18,979,341Net Income 2024: -$2,838,5982024Revenue 2025: $17,439,454Expenses 2025: $17,543,561Net Income 2025: -$104,1072025

Highlighted filing

2023

Revenue$17,998,442
Expenses$15,178,935
Net Income$2,819,507
Open 2023 Filing
Jump To
Filing Snapshot
Filing Period
Oct 1, 2022 to Sep 30, 2023
Signed
Mar 18, 2024
Return Version
2022v5.0
Gross Receipts
$18,044,491
Mission and Program Overview

Mission

To provide hope through programs for individuals, families, and seniors that lead to self-sufficiency and foster independence.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$7,965,803$16,783,726▲ $8,817,923
Savings and Temporary Cash Investments$4,284,471$1,806,751▼ $2,477,720
Pledges and Grants Receivable$2,508,303$1,081,670▼ $1,426,633
Inventories for Sale or Use$555,822$528,356▼ $27,466
Cash and Non-Interest-Bearing Accounts$479,041$487,137▲ $8,096
Investments in Publicly Traded Securities$377,783$427,123▲ $49,340
Prepaid Expenses and Deferred Charges$42,765$27,767▼ $14,998
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Intangible Assets-$0-
Total Assets$16,311,455$21,236,399▲ $4,924,944
Other Assets Total$97,467$93,869▼ $3,598
Liabilities
Mortgage Notes Payable Secured by Investment Property-$2,433,509-
Accounts Payable and Accrued Expenses$1,572,526$1,127,080▼ $445,446
Other Liabilities-$87,708-
Deferred Revenue$32,245$34,150▲ $1,905
Total Liabilities$1,604,771$3,682,447▲ $2,077,676
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$2,069,225$16,301,208▲ $14,231,983
Net Assets With Donor Restrictions$12,637,459$1,252,744▼ $11,384,715
Total Net Assets Fund Balance$14,706,684$17,553,952▲ $2,847,268
Total Liabilities and Net Assets / Fund Balance$16,311,455$21,236,399▲ $4,924,944

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$15,302,859$107,228$15,410,087
Equipment$1,286,490$755,446$2,041,936
Other Land Buildings$181,087$42,610$223,697
Leasehold Improvements$13,290$48,921$62,211

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2022$377,783-▲ $49,340-$427,123
2021$458,369-▼ $80,586-$377,783
2020$389,001-▲ $69,368-$458,369
2019$366,535-▲ $22,466-$389,001
2018$353,219$1,000▲ $12,316-$366,535
Compensation and Service Providers
Top Officer Pay77th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Tracy EubanksCEOFT$201,266$91,987$293,253
Bev GrimleyCPOFT$105,020$18,770$123,790

Board Members and Trustees

NameTitle
Shellie RayfordChair-Elect
Andy DasturChairman
Aaron AugustineDirector
Coby SparksDirector
Greg WilcoxDirector
Jamie RobertsonDirector
Jesse CastanedaDirector
Kita HobbsDirector
Kristi ValentineDirector
Lauren TurnerDirector
Maggie De La RosaDirector
Steve GraybillDirector
Mike HansenSecretary
Jayson SimsTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Talley RigginsConstruction1217 Digital Drive Suite 100, Richardson, TX 75081$8,380,386
Revenue and Support

Revenue Composition

Contributions and Grants
$16,862,764
Program Service Revenue
$10,217
Investment Income
$38,913
Other Revenue
$1,086,548
All Other Contributions
$15,442,444
Change in Net Assets
$2,819,507

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Food Inventory522$6,372,335Fair Market Value (FMV)
Clothing and Household Goods-$1,082,660Fair Market Value (FMV)
Other Non Cash Contri Table-$622,534Fair Market Value (FMV)
Other Non Cash Contri Table576$40,971Fair Market Value (FMV)
Total Noncash Contributions1,098$8,118,500-

Audited Revenue Reconciliation

Revenue per Audited Statements
$17,993,822
Revenue Not Reported on Financial Statements
$4,620
Revenue Not Reported on Form 990
$363,691
Total Revenue per Audited Statements
$18,357,513
Total Revenue per Form 990
$17,998,442
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Grants and Similar Amounts Paid$9,841,324
Salaries, Compensation, and Employee Benefits$3,326,229
Other Expenses$2,011,382
Total Fundraising Expense$1,489,241
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Grants to Domestic Individuals$9,841,324--$9,841,324
Other Salaries and Wages$1,503,792$313,063$499,547$2,316,402
Occupancy$428,426$10,755$8,963$448,144
Current Officers, Directors, Trustees, and Key Employees$308,612$50,045$58,386$417,043
Other Employee Benefits$169,526$108,944$70,024$348,494
Depreciation Depletion$28,997$18,227$230,768$277,992
Payroll Taxes$130,474$24,273$36,753$191,500
Fees for Services Other$70,029$28,879$49,891$148,799
Advertising$30,796$31,587$86,382$148,765
Insurance-$111,617-$111,617
Travel$72,352$1,233$1,957$75,542
Interest--$61,000$61,000
Other Expenses$3,935$39,634$16,590$60,159
Pension Plan Contributions$25,173$16,888$10,729$52,790
Fees for Services Accounting-$26,500-$26,500
Office Expenses$22,594$2,003$1,741$26,338
All Other Expenses$3,177$5,061$15,605$23,843
Fees for Service Investment Mgmnt Fees-$4,620-$4,620
Fees for Services Legal-$360-$360
Total Functional Expenses$12,755,032$934,662$1,489,241$15,178,935

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$15,510,245
Total Expenses per Form 990$15,178,935
Expenses per Audited Statements$15,174,315
Expenses Not Reported on Form 990$335,930
Expenses Not Reported on Financial Statements$4,620
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$46,049
Fundraising Gross Income$39,664
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Hidden Heros$84,977$43,225$1,514$41,711
Keyholder Breakfast$64,105$-3,561$1,096$-4,657
Total Events$149,082$39,664$46,049$-6,385
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liability$87,708
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 is prepared by an independent accountant. The form is then reviewed by the chairman of the board of directors. Any issues or concerns are addressed and corrections made if necessary. The final form 990 is provided to the board of directors, prior to filing, and filed with the internal revenue service.”

Form 990, Part VI, Section B, Line 12C

“Each employee is required to review latest documents in the employee handbook at hiring and to sign receipt of handbook. During onboarding process employee and HR review the entire handbook. The voting members of the Board are required each year to sign an agreement to serve that contains a paragraph with our conflict of interest policy.”

Form 990, Part VI, Section B, Line 15A

“The Governance Committee of the Board reviews performance, Non Profit Salary Surveys and then approves the CEO salary.”

Form 990, Part VI, Section B, Line 15B

“The Governance Committee of the Board reviews performance, Non Profit Salary Surveys and then approves salaries of officers and key employees.”

Form 990, Part VI, Section C, Line 19

“The organization makes its governing documents, conflict of interest policy, and financial statements available to the public upon request.”

Form 990, Part VIII Income From Fundraising Events

“The net economic benefit from our fundraising events is calculated as follows:Contributions from fundraising events reported on Part VIII, line 1c $ 109,418Gross income from fundraising events reported on Part VIII, line 8a 43,439Less: Direct costs of events reported on part VIII, Line 8b (46,049) Net economic benefit of fundraising events $ 103,033”

Filing and Contact Details

Filer

Filer Name
Metrocrest Services
EIN
75-1548334
Phone
9724462100
Address
1145 N Josey Lane, Carrollton, TX 75006

Signing Officer

Name
Tracy Eubanks
Title
CEO
Signed
2024-03-18
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Tracy Eubanks
Formed
1977
Legal Domicile
TX
Voting Board Members
15
Independent Board Members
15
Employees
73
Volunteers
1,997

Preparer

Firm
Sutton Frost Cary LLP
Address
200 E Front St Suite 200, Arlington, TX 76011
Preparer
Carroll Elizabeth Arnott
Phone
8176498083
Supplemental Narrative

Financial Statement Notes

Part V, Line 4: Intended uses of the endowment fund.

“The endowment fund is used to support the mission of the organization.”

Part X : FIN48 Footnote

“The Organization is recognized by the Internal Revenue Service (IRS) as exempt from federal income tax under section 501(c)(3) of the Internal Revenue Code (IRC) and is not a private foundation as defined in the IRC. Income generated from activities unrelated to the Organizations exempt purposes is subject to tax under IRC Section 511. The Organization did not have a material unrelated business income tax liability as of September 30, 2023. Therefore, no tax provision or liability has been reported. GAAP requires the evaluation of tax positions taken in the course of preparing the Organizations tax returns and recognition of a tax liability (or asset) if the Organization has taken an uncertain position that more likely than not would not be sustained upon examination by the IRS. Management has analyzed the tax positions taken by the Organization and has concluded that as of September 30, 2023 there are no uncertain tax positions taken or expected to be taken that would require recognition of a liability (or asset) or disclosure in the financial statements.”

Raw XML AppendixShowing 400 of 703 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0Metrocrest Services helps families, individuals, and seniors who are going through a crisis situation stabilize their lives for a brighter future. We offer a wide range of services including emergency financial assistance focused on housing stability, financial coaching and education, a food pantry, a teaching garden with nutritional coaching, employment coaching and job readiness, programs to help seniors age in place, and seasonal programs focused on children including holiday gifts and summer nutrition. We serve residents of Carrollton, Farmers Branch, Addison, Coppell, and the City of Dallas in Denton County, including residents experiencing homelessness.
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IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Chair-Elect
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
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IRS990/FundraisingDirectExpensesAmt046049
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IRS990/GovernmentGrantsAmt01310902
IRS990/GrantAmt08762009
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IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt0-6385
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IRS990/OccupancyGrp/ManagementAndGeneralAmt010755
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IRS990/OfficeExpensesGrp/FundraisingAmt01741
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt02003
IRS990/OfficeExpensesGrp/ProgramServicesAmt022594
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IRS990/Organization501c3Ind0X
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IRS990/OtherExpensesGrp/FundraisingAmt181855
IRS990/OtherExpensesGrp/FundraisingAmt258936
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IRS990/OtherExpensesGrp/ManagementAndGeneralAmt24412
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt339634
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IRS990/OtherExpensesGrp/ProgramServicesAmt163496
IRS990/OtherExpensesGrp/ProgramServicesAmt21205
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IRS990/ProgSrvcAccomActy2Grp/Desc0METROCREST SERVICES OPERATES A RESALE STORE CONTAINING DONATED MERCHANDISE THAT IS SOLD TO THE PUBLIC.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt01724916

Document Assets

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Filings

Displayed year

2023 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$21,236,399
Liabilities
$3,682,447
Net assets
$17,553,952
Revenue
$17,998,442
Expenses
$15,178,935
Net income
$2,819,507
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Facts available. Structured filing facts are available, but richer extracted sections are limited.$26.1$12.1$14.0$17.4$17.5$0.10
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$27.0$12.2$14.8$16.1$19.0$2.84
2023Detailed filing. Detailed filing data is available for this year.$21.2$3.68$17.6$18.0$15.2$2.82
2023Summary only. Only limited summary data is available for this year.$21.2$3.68$17.6$18.0$15.2$2.82
2022Summary only. Only limited summary data is available for this year.$16.3$1.60$14.7$22.1$14.7$7.44
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$9.97$2.80$7.17$16.8$13.6$3.20
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.93$0.99$3.94$12.0$9.54$2.46
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.70$0.24$1.46$5.67$5.62$0.05
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.64$0.22$1.42$5.78$5.53$0.25
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.33$0.17$1.16$5.48$5.54$0.06
2016Summary only. Only limited summary data is available for this year.$1.38$0.17$1.21$4.97$4.83$0.15
2015Detailed filing. Detailed filing data is available for this year.$1.22$0.15$1.07$4.44$4.19$0.25
2014Detailed filing. Detailed filing data is available for this year.$0.93$0.11$0.82$3.71$3.50$0.21
2013Summary only. Only limited summary data is available for this year.$0.73$0.12$0.61$2.94$2.67$0.26
2012Summary only. Only limited summary data is available for this year.$0.42$0.08$0.35$2.17$2.17$0.01
2011Summary only. Only limited summary data is available for this year.$0.40$0.06$0.34$2.34$2.39$0.05