Christian Service Center For

“The form 990 is provided to all members of the board prior to its filing. It is reviewed and approved by the executive committee on behalf of the board of directors.”

“The board of directors and the staff are required to disclose any potential conflict of interest. In the case of board members, they must abstain from voting on the issue at hand. The policy is reviewed annually at the annual board meeting and specifically with new board members during their orientation.”

“At the time of hiring, the board & staff development committee conducted a salary review of similar organizations for the executive director. Upon any changes of the key leadership, it is the responsibility of this board committee to survey and recommend a competitive compensation plan for approval by the general board of directors.”

“Prior to hiring, the board & staff development committee would conduct a salary review of similar organizations to determine a competitive compensation plan for any officers or key employees.”

“Governing documents are available upon written request.”

“To prevent homelessness, combat poverty, cultivate self-sufficiency, restore hope and glorify god through the faithful provision of services that directly address physical, emotional and spiritual needs for families and individuals who are struggling in central florida.”

“The christian service center exists to prevent and end homelessness through a comprehensive, dignity-first approach. In 2024, we directly served 8,257 individuals at our downtown orlando and ocoee campuses through housing placement, financial assistance, and critical day services. 2024 marked a record: 1,235 chronically homeless adults and children were placed into permanent housing. An additional 823 households avoided eviction through emergency rent and utility assistance; 594 with rent/mortgage aid and 337 with utility support, with some receiving both. Our campuses provide essential services such as showers, laundry, hygiene supplies, emergency clothing, mail access, haircuts, computer lab access, and referrals. Of particular note, over 700 individuals relied on our mailing services to receive job correspondence, identification, health insurance cards, and other vital documents. In 2024, we began a major campus renovation that will double hygiene access, expand shelter from extreme weather, and introduce a physical and mental health clinic. The renovations will be complete by early 2026. Our work is powered by partnerships with the city of orlando, orange county, central florida's continuum of care, adventhealth, orlando health, and over 50 family foundations. The christian service center also provides essential clothing through a low-barrier voucher system at our downtown orlando campus and a community thrift store in ocoee. Donations to the thrift store are sold to generate revenue for core services and provide low-cost goods to the broader community. In 2024, we distributed 10,209 clothing vouchers to individuals experiencing homelessness from our downtown orlando campus. Many guests arrive without shoes, belts, or weather-appropriate clothing. In florida's extreme heat, walking barefoot on pavement can lead to serious burns. Our program offers immediate access to clean, functional clothing that supports safety, mobility and dignity. Clothing donations to our downtown orlando campus directly support the voucher program and are provided at no cost to guests. Intake staff speak with individuals about their needs, and typically vouchers are issued the same day.”

“Our daily bread program provides hot, nutritious meals to individuals experiencing homelessness. In 2024, we served 181,681 meals across our downtown orlando and ocoee campuses, averaging nearly 500 meals a day, including breakfast, lunch and dinner throughout the week. Meals are cooked fresh on-site using food donated by local grocery stores, and supported daily by 20-25 volunteers. Guests are served with dignity in our air-conditioned dining hall or shaded outdoor spaces. For many, daily bread is their first interaction with the christian service center, and often becomes the entry point to case management, housing support, and healthcare. The program operates through a highly efficient food recovery model. A dedicated driver collects food donations five days a week from local grocery partners and delivers them to both campuses. Roughly 90% of our food is donated, with primary expenses going toward transportation, pantry staples, and paper goods.”