Bridgeway Center Inc.

“Organization's process used to review form 990 - the board of trustees meets with the chief executive officercer and the chief administrative officer to review the form 990 prior to submittal to the internal revenue service.”

“Enforcement of conflicts policy - all officers, employees, associates, volunteer, and interns are covered under the policy. The human resource program will investigate all allegations of violations. Proportionate disciplinary action will be taken including dismissal based upon the fact finding of the due diligence investigation(s).”

“Compensation process for top official - the chairperson of board of trustees human resources (hr) committee requests the chief executive officer (ceo) to provide a written assessment of the organization's performance and achievements for the fiscal year. The ceo provides his written input. The hr committee chair ask the chief administrative officer to secure information from the florida council for community mental health concerning salaries and compensation elements for ceo's of community mental health centers similar in geographic areas and size of the organization in the state of florida as well as the complexity of healthcare maintenance organization (hmo) s for medicaid "capitation full-risk" contracts currently. The hr committee will review the board of trustees organizational performance evaluation rating and formulate the aggregate rating. The hr committee utilizes the ceo compensation standard operating procedure to prepare a proposal recommendation for the board of trustees. The human resources committee and other board members review the results accomplished on the ceo performance evaluation rating form and independently assess the ceo's performance. The committee will recommend merit compensation and/or pay for performance variable pay to be presented to the board for consideration along with a written cover letter of evaluation to accompany the ceo performance evaluation rating form. The board of trustees will meet in closed executive session where the board will vote for final resolution of the amount of the ceo's compensation based upon the previous fiscal year's organizational performance. A written letter with signatory approval from the chairperson of the human resources committee is forwarded to the ceo's personnel file. Form 990, part vi, section b, line 15b (compensation process for officers) the organization establishes salary ranges for associate classifications by reviewing the base range salary for competitive positions within the behavioral health care industry by size and geographical area, the quantity of functional responsibility, and impact of each function. The organization utilizes survey data of organizations which are approximately the same size of organization, which is collected and disseminated by the florida council for community mental health. Additional variables of the number and complexity of "full-risk" capitation contracts are included.”

“Governing documents disclosure explanation - the organization makes available to the public upon request its governing documents and financial statements. These governing documents include: (1) board of trustees by-laws (2) articles of incorporation (3) board of trustees orientation and training manual (4) board trustees job standards (5) board of trustees chairperson job standards (6) board trustee code of ethics (7) board trustee conflict of interest questionnaire (8) board trustee related party questionnaire (9) board of trustees corporate resolution for signatory approval of contracts (10) board of trustees corporate criteria for the performance evaluation sheet for the chief executive officer exclusionary documents that are proprietary and classified confidential information: (1) salaried wages of employees and contractors (2) recruitment contracts for medical staff and key professional staff (3) strategic business plan document (4) payroll classification plan of all employee categories (5) all employee performance evaluations (6) employee counseling's and disciplinary documents (7) bridgeway center, inc.'s associate engagement survey (8) healthcare consumers survey results”

“The organization did not change its oversight or selection process during the tax year.”

“Bridgeway center, inc. (bci) distinguishes itself as a valuable asset for okaloosa county. Our strategic business model process, together with our wide range of 24x7x365 days on-call response system for children with a crisis. In-home therapy, supportive housing services, targeted case management, outpatient services, and bci's medical staff's medication management system serves as the core of our behavioral healthcare treatment. The application of strategy into tactical objectives with specific, measurable, attainable, realistic, and time-bound with start mid-point tier i, tier ii, and tier iii priorities finish date are (smart) and established by the ceo for senior leadership and management in each program. Each program utilizes as evidence based practice (ebp) standard (proven on a national research basis to have the best patient/client outcomes for success). Outcomes are tracked daily and reported monthly for analysis of patterns. Corrective action is initiated as needed. Bci, is a non-profit 501 (c) (3) for behavioral healthcare treatment for okaloosa county, serves as the default care coordination manager or public safety net provider for low income, uninsured individuals as well as individuals eligible for medicaid. Our technology is an integrated, best in class, legacy system. It is linked to real time point of service with financial/accounting systems. The specific electronic healthcare record (ehr) software technology was purchased from askesis corporation, a subsidiary of the university of pittsburgh medical center (upmc) in pennsylvania. It is a transparent system which allows the users to have compelling real-time data of work to be done for each provider on a daily basis. This ensures greater accuracy for quality and accuracy of productivity from a bottom-up and top-down feedback. Bci has prepared to enter a full risk bearing hmo contract for all medicaid patients/clients in okaloosa county in august 2014. Bci is not a fee for service provider based upon the volume of services rendered. Bci has transitioned to a value-based payment reimbursement model. This presents more challenges that are more complex than ever before. Bridgeway center, inc.'s behavioral healthcare delivery systems continue to evaluate alternatives to reduce risk, drive costs down, increase efficiency, and improve quality of care coordination for better patient/client outcomes.”

“1. Case management for children & adults - (850) 376-5216 case management services link, monitor, and advocate for the child and family for services in the community while assisting with the reduction of baker act hospitalizations. In addition, parents and guardians are taught empowerment skills to obtain needed services for their children. 2. Comprehensive behavioral health assessments (dcf/ffn referrals only for dependency court cases) - (850) 659-9550 comprehensive behavioral health assessments provide specific information and recommendations to accomplish family preservation, reunification, and permanency planning. 3. Early childhood court & child parent psychotherapy (dcf referrals only for dependency court cases) - (850) 659-9550 ecc is focused on improving how the courts, child welfare agencies and related child-serving organizations work together to improve and expedite services for children, from birth to age three, who have been removed from their home. All parents and caregivers will have the opportunity to engage in child parent psychotherapy (cpp), an evidenced based treatment for trauma-exposed children aged 0-5. 4. Family care unit (dcf/ffn referrals only for dependency court cases) - (850) 659-9550 the family care unit works directly with dcf referred families and children to initiate family reunification plans. Fcu counselors act as a court liaison to ensure the parents participation in recommended services are accurately provided to other service providers and the court. 5. Hiv/aids education - (850) 833-7500 ext. 215 predicated on the prevalence of risky behavior in the substance abuse population, hiv/aids education and testing information is provided to these clients. Education is provided both in group and individual settings. 6. Juvenile substance use addiction counseling - (850) 833-7500 ext. 203 fwb / (850) 689-7810 cv this program accepts referrals from other bci programs such as tasc and provides drug education and/or substance abuse treatment based on the juvenile's need. Services include intervention, prevention and treatment services for children and adolescents ages 12 to 17 with substance abuse concerns. 7. Mental health treatment - (850) 833-7500 ext. 203 fwb / (850) 689-7810 cv mental health therapy services provide a wide array of services for all age groups. Services available include children, individual, couples, family and group therapy for all mental health needs as well as life skills, classes all of which focus on the needs of the individual 8. Nurturing parenting classes for dependency court cases and non-dependency court cases - (850) 833-7500 ext. 203 fwb / (850) 689-7810 cv nurturing parenting is an evidenced based parenting program that supports bridgeway center's vision by teaching parenting skills that create functional, healthy families. 9. Pharmacy on-site services - (850) 659-7471 fwb / (850) 634-3929 cv bci in partnership with genoa a qol healthcare company. 10. Projects for assistance in transition from homelessness (path) - (850) 833-7500 ext. 203 path provides services to people with serious mental illness, including those with co-occurring substance use disorders, who are experiencing homelessness or at imminent risk of becoming homeless. 11. Psychiatric services - (850) 833-7500 ext. 257 fwb / (850) 689-7810 cv this program provides medical staff psychiatric evaluations and outpatient psychiatric treatment to include initial psychiatric evaluations and medication management for children, adolescents and adults. 12. Psychosocial rehabilitation wellness center - (850) 833-3965 fwb / (850) 689-7827 ext. 3 cv adult psychosocial rehabilitation service programs are designed for members of the community as well as residents, to help members learn psychosocial skills to manage their home, occupational lives, and social and interpersonal skills. Guest services apartments are available on a limited basis. 13. Family support services - (850) 833-7500 ext. 203 family support service”

“Bci's strategic 10-point business plan is based on ten major initiatives to build the foundation for success. The basic foundation consists of: 1. Creating a positive customer experience for happier and healthier patients/clients as well as attracting, recruiting, retaining, and recognizing the talent to fit into bci's work tempo for a performance-based culture. 2. Growth of referrals for patient/client encounters with the installation of an on-site pharmacy in bci's outpatient locations in south and north county providing a one-stop service to patients. 3. Bci's medical staff prescribers and providers (therapeutic staff) strive for optimal service efficiency. 4. Good will services to the community includes numerous hours of community presentations and employee benefit fairs. Bci's recognition program reinforces our corporate values, improves patient/client/customer experience with our services and helps us retain top talent. Examples include: a. Peer to peer "spot-on recognition b. "applause" award recognition based on peer to peer recognition c. Employee milestone recognition d. Perfect attendance recognition and awards 5. Creating a children's specialty services program for under and un-insured children, adolescents, and families in okaloosa county. This includes working with close collaboration with the judicial circuit court, law enforcement agencies, and child welfare agencies. 6. Engaging with circuit i partners: contract payers, stakeholders, and community leaders, with designated seven (7) bci leaders as liaisons representative. 7. External community meetings that bci's seven (7) leadership staff actively participates in a total of over thirty (30) different meetings. 8. Bci's leadership continues to help outperform with more patient/clients with coordinated care. This includes in-home, outpatient and 24x7 for children/families crisis support services. 9. Reduce risks with quality improvements, lessons learned, and system of care staffing to ensure the safety of clients by reducing hospital admissions and readmissions. 10. Bridgeway center's team of talented professionals is a shining example of why our patients/clients believe so strongly in bci's clinical and medical staff as well as the management team's leadership to strive for excellence.”

“Bridgeway center, inc.'s end of fiscal year financial audit was conducted by the independent, external auditors of carr, riggs, & ingram, llc (cri). The timeframe examined was for the operations for fiscal year 2015 in accordance with omb circular a-133. Bridgeway center, inc. Received a favorable unqualified or unmodified opinion from the independent auditor's report with zero (0) findings and zero (0) recommendations. Based on these findings, a management letter was not required. It is notable that bci has been rated for seventeen (17) consecutive years as a "low-risk auditee". Bridgeway center, inc. Is nationally accredited for twenty-four (24) years.”