Civic Intelligence

State Chartered Credit Unions in North Carolina Members Credit Union

EIN 56-6043259 • 501(c)14 • Winston Salem, NC

Profile

To offer reasonable products and services to our members.

2098 Frontis Plaza BlvdWinston Salem, NC 27103

www.memcu.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

14th percentile

0.85x

Higher debt load relative to assets than 14% of similar nonprofits.

501(c)14 • $250M-$1B nonprofits • Source year 2025

Liabilities / Revenue

34th percentile

13.87x

Higher debt load relative to revenue than 34% of similar nonprofits.

501(c)14 • $250M-$1B nonprofits • Source year 2025

Net Margin

80th percentile

16%

Higher net margin than 80% of similar nonprofits.

501(c)14 • $250M-$1B nonprofits • Source year 2025

Top Officer Pay

77th percentile

$602,305

Higher top officer pay than 77% of similar nonprofits.

Top officer pay equals 2.1% of source-year revenue.

501(c)14 • $250M-$1B nonprofits • Source year 2025

Asset Growth

67th percentile

5.0%

Faster asset growth than 67% of similar nonprofits.

501(c)14 • $250M-$1B nonprofits • Annualized from 2024 to 2025

Revenue Growth

16th percentile

3.3%

Faster revenue growth than 16% of similar nonprofits.

501(c)14 • $250M-$1B nonprofits • Annualized from 2024 to 2025

Assets

Up

$438,433,803

Up $3,185,856 (+0.7%) from 2023

Liabilities

Down

$376,083,056

Down $1,879,153 (-0.5%) from 2023

Net Assets

Up

$62,350,747

Up $5,065,009 (+8.8%) from 2023

Revenue

Up

$27,410,451

Up $513,374 (+1.9%) from 2023

Expenses

Up

$22,657,073

Up $2,582,719 (+13%) from 2023

Net Income

Down

$4,753,378

Down $2,069,345 (-30%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$600M$400M$200M$0Assets 2010: $233,315,673Liabilities 2010: $210,620,045Net Assets 2010: $22,695,6282010Assets 2011: $228,882,937Liabilities 2011: $204,553,160Net Assets 2011: $24,329,7772011Assets 2012: $242,778,294Liabilities 2012: $217,083,245Net Assets 2012: $25,695,0492012Assets 2013: $244,224,706Liabilities 2013: $222,814,477Net Assets 2013: $21,410,2292013Assets 2014: $254,555,183Liabilities 2014: $228,413,985Net Assets 2014: $26,141,1982014Assets 2015: $267,005,553Liabilities 2015: $239,927,736Net Assets 2015: $27,077,8172015Assets 2016: $275,117,566Liabilities 2016: $245,724,280Net Assets 2016: $29,393,2862016Assets 2017: $274,529,894Liabilities 2017: $243,304,111Net Assets 2017: $31,225,7832017Assets 2018: $278,055,913Liabilities 2018: $244,372,103Net Assets 2018: $33,683,8102018Assets 2019: $326,531,018Liabilities 2019: $285,044,915Net Assets 2019: $41,486,1032019Assets 2020: $393,966,694Liabilities 2020: $350,535,605Net Assets 2020: $43,431,0892020Assets 2021: $454,901,827Liabilities 2021: $408,280,777Net Assets 2021: $46,621,0502021Assets 2022: $463,047,549Liabilities 2022: $411,910,917Net Assets 2022: $51,136,6322022Assets 2023: $435,247,947Liabilities 2023: $377,962,209Net Assets 2023: $57,285,7382023Assets 2024: $438,433,803Liabilities 2024: $376,083,056Net Assets 2024: $62,350,7472024

Highlighted filing

2024

Assets$438,433,803
Liabilities$376,083,056
Net Assets$62,350,747

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0Expenses 2010: $15,093,4992010Expenses 2011: $14,485,1512011Expenses 2012: $13,039,4132012Revenue 2013: $13,440,714Expenses 2013: $12,554,292Net Income 2013: $886,4222013Revenue 2014: $13,272,683Expenses 2014: $12,253,085Net Income 2014: $1,019,5982014Revenue 2015: $13,369,250Expenses 2015: $12,174,959Net Income 2015: $1,194,2912015Revenue 2016: $13,800,690Expenses 2016: $12,309,308Net Income 2016: $1,491,3822016Revenue 2017: $14,576,973Expenses 2017: $12,519,158Net Income 2017: $2,057,8152017Revenue 2018: $15,894,984Expenses 2018: $13,208,215Net Income 2018: $2,686,7692018Revenue 2019: $16,580,352Expenses 2019: $14,085,519Net Income 2019: $2,494,8332019Revenue 2020: $16,257,917Expenses 2020: $14,447,894Net Income 2020: $1,810,0232020Revenue 2021: $18,489,124Expenses 2021: $14,683,534Net Income 2021: $3,805,5902021Revenue 2022: $22,460,729Expenses 2022: $16,270,011Net Income 2022: $6,190,7182022Revenue 2023: $26,897,077Expenses 2023: $20,074,354Net Income 2023: $6,822,7232023Revenue 2024: $27,410,451Expenses 2024: $22,657,073Net Income 2024: $4,753,3782024

Highlighted filing

2024

Revenue$27,410,451
Expenses$22,657,073
Net Income$4,753,378

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$438$376$62.4$27.4$22.7$4.75
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$435$378$57.3$26.9$20.1$6.82
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$463$412$51.1$22.5$16.3$6.19
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$455$408$46.6$18.5$14.7$3.81
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$394$351$43.4$16.3$14.4$1.81
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$327$285$41.5$16.6$14.1$2.49
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$278$244$33.7$15.9$13.2$2.69
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$275$243$31.2$14.6$12.5$2.06
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$275$246$29.4$13.8$12.3$1.49
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$267$240$27.1$13.4$12.2$1.19
2014XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$255$228$26.1$13.3$12.3$1.02
2013Detailed filing. Detailed filing data is available for this year.$244$223$21.4$13.4$12.6$0.89
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$243$217$25.7$13.0
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$229$205$24.3$14.5
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$233$211$22.7$15.1
Latest Detailed Filing

The latest 2024 filing currently has linked XML that has not been fully parsed yet. Showing the latest detailed filing from 2020 below.

Jump To
Filing Snapshot
Filing Period
Jan 1, 2020 to Dec 31, 2020
Signed
May 13, 2021
Return Version
2020v4.0
Gross Receipts
$16,257,917
Mission and Program Overview

Mission

To offer reasonable products and services to our members.

As a member owned cooperative, our primary responsibility is to contribute to the well being of our members who depend on us to provide a full range of diverse products so that we may be their primary financial institution.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$142,141,736$204,143,508▲ $62,001,772
Other Notes and Loans Receivable, Net$149,184,346$164,291,849▲ $15,107,503
Rtn Earn Endowment Incm Other Fnds$41,486,103$43,431,089▲ $1,944,986
Land, Buildings, and Equipment, Net$9,138,903$9,133,308▼ $5,595
Cash and Non-Interest-Bearing Accounts$18,321,973$8,069,027▼ $10,252,946
Pd in Cap Srpls Land Bldg Eqp Fund$0$0→ $0
Cap Stk Tr Prin Current Funds$0$0→ $0
Total Assets$326,531,018$393,966,694▲ $67,435,676
Other Assets Total$7,744,060$8,329,002▲ $584,942
Liabilities
Other Liabilities$282,301,925$347,538,903▲ $65,236,978
Accounts Payable and Accrued Expenses$2,742,990$2,996,702▲ $253,712
Total Liabilities$285,044,915$350,535,605▲ $65,490,690
Net Assets / Fund Balance
Total Net Assets Fund Balance$41,486,103$43,431,089▲ $1,944,986
Total Liabilities and Net Assets / Fund Balance$326,531,018$393,966,694▲ $67,435,676

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$4,474,412$2,295,789$6,770,201
Land$3,968,219-$3,968,219
Other Land Buildings$318,307$2,212,767$2,531,074
Equipment$256,768$1,266,360$1,523,128
Leasehold Improvements$115,602$258,364$373,966
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Robert C DonleyPresident/CEOFT$361,253$81,815$443,068
Cindy J StiffCFO & TreasurerFT$132,743-$132,743
Melanie H HuffmanExecutive SecretaryPT$60,131-$60,131

Board Members and Trustees

Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$13,842,594
Investment Income
$2,191,121
Other Revenue
$224,202
Change in Net Assets
$1,810,023

Audited Revenue Reconciliation

Revenue per Audited Statements
$14,468,855
Revenue Not Reported on Financial Statements
$1,789,062
Revenue Not Reported on Form 990
$0
Other Revenue Adjustments
$1,789,062
Total Revenue per Audited Statements
$14,468,855
Total Revenue per Form 990
$16,257,917
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$7,410,858
Salaries, Compensation, and Employee Benefits$6,802,840
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$4,533,924
Office Expenses---$1,123,623
Occupancy---$1,062,839
Other Employee Benefits---$1,009,494
Interest---$757,840
Information Technology---$744,052
Current Officers, Directors, Trustees, and Key Employees---$635,942
Payroll Taxes---$346,245
Depreciation Depletion---$310,974
All Other Expenses---$309,822
Pension Plan Contributions---$277,235
Advertising---$250,222
Benefits to Members---$234,196
Other Expenses---$96,240
Travel---$55,945
Fees for Services Accounting---$34,140
Conferences and Meetings---$7,495
Fees for Services Legal---$3,500
Total Functional Expenses$0$0$0$14,447,894

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$14,447,894
Expenses per Audited Statements$12,658,832
Total Expenses per Audited Statements$12,658,832
Expenses Not Reported on Financial Statements$1,789,062
Other Expense Adjustments$1,789,062
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Member Deposits$347,538,903
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

The credit union has members

Form 990, Part VI, Section A, Line 7A

Members vote to elect the members of the governing body

Form 990, Part VI, Section B, Line 11B

Form 990 is reviewed by the President of the Credit Union. The form and all subsequent schedules are are reviewed prior to submission to the IRS.

Form 990, Part VI, Section B, Line 12C

Written reports are submitted monthly to the board of directors.

Form 990, Part VI, Section B, Line 15

There is a board approved salary plan for all non exempt employees of the credit union. This plan is reviewed annually by the board of directors. The board uses industry survey data as a major component for any changes to the plan and in determining salaries of all non exempt employees.

Form 990, Part VI, Section C, Line 19

The governing documents of the organization are made available to the public upon request. Additionally, financial statements are posted in the common areas of credit union branches.

Filing and Contact Details

Filer

Filer Name
Members Credit Union
EIN
56-6043259
Phone
3367484800
Address
2098 Frontis Plaza Blvd, Winston Salem, NC 27103

Signing Officer

Name
Robert C Donley
Title
President/CEO
Phone
3367484800
Signed
2021-05-13

Organization Details

Principal Officer
Robert C Donley
Formed
1953
Legal Domicile
Nc
Voting Board Members
11
Independent Board Members
9
Employees
121
Volunteers
0
Supplemental Narrative

Financial Statement Notes

Schedule D, Part XI, Line 4B

Schedule D - Part XI, Line 4B - ATM and Visa expenses are offset against income

Schedule D, Part XII, Line 4B

Schedule D Part XII - Line 4B ATM and Visa expenses are offset against income.

Raw XML AppendixShowing 400 of 509 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
IRS990/AccountsPayableAccrExpnssGrp/BOYAmt02742990
IRS990/AccountsPayableAccrExpnssGrp/EOYAmt02996702
IRS990/ActivitiesConductedPrtshpInd00
IRS990/ActivityOrMissionDesc0As a member owned cooperative, our primary responsibility is to contribute to the well being of our members who depend on us to provide a full range of diverse products so that we may be their primary financial institution.
IRS990/AdvertisingGrp/TotalAmt0250222
IRS990/AllOtherExpensesGrp/TotalAmt0309822
IRS990/AnnualDisclosureCoveredPrsnInd01
IRS990/AuditCommitteeInd01
IRS990/BenefitsToMembersGrp/TotalAmt0234196
IRS990/BooksInCareOfDetail/BusinessName/BusinessNameLine1Txt0Members Credit Union
IRS990/BooksInCareOfDetail/BusinessName/BusinessNameLine2Txt0Cindy Stiff
IRS990/BooksInCareOfDetail/PhoneNum03367484800
IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt02098 Frontis Plaza Blvd
IRS990/BooksInCareOfDetail/USAddress/CityNm0Winston Salem
IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd0NC
IRS990/BooksInCareOfDetail/USAddress/ZIPCd027103
IRS990/BusinessRlnWith35CtrlEntInd00
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IRS990/CapStkTrPrinCurrentFundsGrp/BOYAmt00
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IRS990/ChangeToOrgDocumentsInd00
IRS990/CntrctRcvdGreaterThan100KCnt00
IRS990/CollectionsOfArtInd00
IRS990/CompCurrentOfcrDirectorsGrp/TotalAmt0635942
IRS990/CompDisqualPersonsGrp/TotalAmt00
IRS990/CompensationFromOtherSrcsInd00
IRS990/CompensationProcessCEOInd01
IRS990/CompensationProcessOtherInd01
IRS990/ConferencesMeetingsGrp/TotalAmt07495
IRS990/ConflictOfInterestPolicyInd01
IRS990/ConservationEasementsInd00
IRS990/ConsolidatedAuditFinclStmtInd00
IRS990/CostOfGoodsSoldAmt00
IRS990/CreditCounselingInd00
IRS990/CYBenefitsPaidToMembersAmt0234196
IRS990/CYContributionsGrantsAmt00
IRS990/CYGrantsAndSimilarPaidAmt00
IRS990/CYInvestmentIncomeAmt02191121
IRS990/CYOtherExpensesAmt07410858
IRS990/CYOtherRevenueAmt0224202
IRS990/CYProgramServiceRevenueAmt013842594
IRS990/CYRevenuesLessExpensesAmt01810023
IRS990/CYSalariesCompEmpBnftPaidAmt06802840
IRS990/CYTotalExpensesAmt014447894
IRS990/CYTotalFundraisingExpenseAmt00
IRS990/CYTotalProfFndrsngExpnsAmt00
IRS990/CYTotalRevenueAmt016257917
IRS990/DecisionsSubjectToApprovaInd00
IRS990/DeductibleArtContributionInd00
IRS990/DeductibleNonCashContriInd00
IRS990/DelegationOfMgmtDutiesInd00
IRS990/DepreciationDepletionGrp/TotalAmt0310974
IRS990/Desc0Credit Union programs. Loans to members. Total number of loans equal 23,636. Services to all members. Total number of members equal 53,494 Checking accounts, savings accounts, consumer loans, mortgage loans through Fairway Mortgage. Members financial planning. Remote account access. Family Security Plan. Ability to perform transactions through the Co-Op Shared Branching network.
IRS990/DescribedInSection501c3Ind00
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IRS990/EmployeeCnt0121
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IRS990/FeesForServicesManagementGrp/TotalAmt00
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IRS990/FeesForServicesProfFundraising/TotalAmt00
IRS990/FeesForSrvcInvstMgmntFeesGrp/TotalAmt00
IRS990/ForeignActivitiesInd00
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IRS990/Form990PartVIISectionAGrp/FormerOfcrDirectorTrusteeInd0X
IRS990/Form990PartVIISectionAGrp/HighestCompensatedEmployeeInd0X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd0X
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IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd3X
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IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd5X
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IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd10X
IRS990/Form990PartVIISectionAGrp/KeyEmployeeInd0X
IRS990/Form990PartVIISectionAGrp/KeyEmployeeInd1X
IRS990/Form990PartVIISectionAGrp/OfficerInd0X
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IRS990/Form990PartVIISectionAGrp/PersonNm0Robert C Donley
IRS990/Form990PartVIISectionAGrp/PersonNm1Cindy J Stiff
IRS990/Form990PartVIISectionAGrp/PersonNm2Melanie H Huffman
IRS990/Form990PartVIISectionAGrp/PersonNm3Jack V Braswell Jr
IRS990/Form990PartVIISectionAGrp/PersonNm4Jerry P Church
IRS990/Form990PartVIISectionAGrp/PersonNm5karen Keller
IRS990/Form990PartVIISectionAGrp/PersonNm6William A Tittsworth
IRS990/Form990PartVIISectionAGrp/PersonNm7Richard L Trotter
IRS990/Form990PartVIISectionAGrp/PersonNm8Durham C White Jr
IRS990/Form990PartVIISectionAGrp/PersonNm9Jeff Seaford
IRS990/Form990PartVIISectionAGrp/PersonNm10Thomas Rhooney
IRS990/Form990PartVIISectionAGrp/PersonNm11Delphine Dennis
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt110
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/TitleTxt0President/CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1CFO & Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt2Executive Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt3Director
IRS990/Form990PartVIISectionAGrp/TitleTxt4Director
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Board Chairman
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
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IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Director
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IRS990/GrantsToDomesticOrgsGrp/TotalAmt00
IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
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IRS990/GrossSalesOfInventoryAmt025
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IRS990/PrincipalOfficerNm0Robert C Donley
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IRS990ScheduleD/OtherLandBuildingsGrp/BookValueAmt0318307
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IRS990ScheduleD/RevenueSubtotalAmt014468855
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0Schedule D - Part XI, Line 4B - ATM and Visa expenses are offset against income
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt1Schedule D Part XII - Line 4B ATM and Visa expenses are offset against income.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0Schedule D, Part XI, Line 4b
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc1Schedule D, Part XII, Line 4b
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/OtherCompensationRltdOrgsAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm0Robert C Donley

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