Civic Intelligence

Patient Advocate Foundation Inc.

990 • Fiscal year 2021 • EIN 54-1806317

Jul 01, 2020 to Jun 30, 2021 • Filed on Oct 27, 2021

421 Butler Farm RoadHampton, VA 23666

(800) 532-5274

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

23rd percentile

0.09x

Higher debt load relative to assets than 23% of similar nonprofits.

2021 filings • 501(c)3 • $250M-$1B nonprofits • Source year 2021

Liabilities / Revenue

12th percentile

0.11x

Higher debt load relative to revenue than 12% of similar nonprofits.

2021 filings • 501(c)3 • $250M-$1B nonprofits • Source year 2021

Net Margin

65th percentile

15%

Higher net margin than 65% of similar nonprofits.

2021 filings • 501(c)3 • $250M-$1B nonprofits • Source year 2021

Top Officer Pay

25th percentile

$418,290

Higher top officer pay than 25% of similar nonprofits.

Top officer pay equals 0.1% of source-year revenue.

2021 filings • 501(c)3 • $250M-$1B nonprofits • Source year 2021

Asset Growth

51st percentile

13%

Faster asset growth than 51% of similar nonprofits.

2021 filings • 501(c)3 • $250M-$1B nonprofits • Annualized from 2020 to 2021

Revenue Growth

36th percentile

5.8%

Faster revenue growth than 36% of similar nonprofits.

2021 filings • 501(c)3 • $250M-$1B nonprofits • Annualized from 2020 to 2021

Assets

Up

$401,924,747

Up $46,661,877 (+13%) from 2020

Net Assets

Up

$367,693,382

Up $49,642,559 (+16%) from 2020

Liabilities

Down

$34,231,365

Down $2,980,682 (-8.0%) from 2020

Revenue

Up

$318,538,074

Up $17,472,921 (+5.8%) from 2020

Expenses

Up

$269,959,506

Up $8,432,491 (+3.2%) from 2020

Net Income

Up

$48,578,568

Up $9,040,430 (+23%) from 2020

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$600M$400M$200M$0Assets 2011: $46,120,293Liabilities 2011: $3,484,941Net Assets 2011: $42,635,3522011Assets 2012: $31,786,946Liabilities 2012: $2,126,904Net Assets 2012: $29,660,0422012Assets 2013: $38,319,179Liabilities 2013: $4,126,003Net Assets 2013: $34,193,1762013Assets 2014: $51,356,753Liabilities 2014: $5,222,074Net Assets 2014: $46,134,6792014Assets 2015: $84,425,651Liabilities 2015: $5,986,911Net Assets 2015: $78,438,7402015Assets 2016: $182,470,919Liabilities 2016: $12,276,922Net Assets 2016: $170,193,9972016Assets 2017: $230,411,429Liabilities 2017: $23,079,550Net Assets 2017: $207,331,8792017Assets 2018: $322,982,588Liabilities 2018: $29,717,694Net Assets 2018: $293,264,8942018Assets 2019: $303,594,671Liabilities 2019: $24,204,947Net Assets 2019: $279,389,7242019Assets 2020: $355,262,870Liabilities 2020: $37,212,047Net Assets 2020: $318,050,8232020Assets 2021: $401,924,747Liabilities 2021: $34,231,365Net Assets 2021: $367,693,3822021Assets 2022: $403,543,559Liabilities 2022: $34,769,539Net Assets 2022: $368,774,0202022Assets 2023: $345,144,684Liabilities 2023: $33,351,723Net Assets 2023: $311,792,9612023Assets 2024: $313,168,594Liabilities 2024: $31,994,671Net Assets 2024: $281,173,9232024Assets 2025: $234,459,658Liabilities 2025: $25,435,042Net Assets 2025: $209,024,6162025

Highlighted filing

2021

Assets$401,924,747
Liabilities$34,231,365
Net Assets$367,693,382

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$400M$200M$0-$200MExpenses 2011: $35,842,4392011Expenses 2012: $56,357,5362012Expenses 2013: $43,412,0072013Revenue 2014: $60,018,696Expenses 2014: $48,065,772Net Income 2014: $11,952,9242014Revenue 2015: $76,020,912Expenses 2015: $43,711,519Net Income 2015: $32,309,3932015Revenue 2016: $160,974,067Expenses 2016: $69,227,791Net Income 2016: $91,746,2762016Revenue 2017: $225,099,389Expenses 2017: $186,165,629Net Income 2017: $38,933,7602017Revenue 2018: $378,626,073Expenses 2018: $292,409,890Net Income 2018: $86,216,1832018Revenue 2019: $244,427,016Expenses 2019: $257,659,315Net Income 2019: -$13,232,2992019Revenue 2020: $301,065,153Expenses 2020: $261,527,015Net Income 2020: $39,538,1382020Revenue 2021: $318,538,074Expenses 2021: $269,959,506Net Income 2021: $48,578,5682021Revenue 2022: $291,381,792Expenses 2022: $290,124,836Net Income 2022: $1,256,9562022Revenue 2023: $276,274,188Expenses 2023: $333,201,298Net Income 2023: -$56,927,1102023Revenue 2024: $243,478,172Expenses 2024: $274,207,632Net Income 2024: -$30,729,4602024Revenue 2025: $133,773,940Expenses 2025: $205,845,065Net Income 2025: -$72,071,1252025

Highlighted filing

2021

Revenue$318,538,074
Expenses$269,959,506
Net Income$48,578,568
Jump To
Filing Snapshot
Filing Period
Jul 1, 2020 to Jun 30, 2021
Signed
Oct 27, 2021
Return Version
2020v4.1
Gross Receipts
$318,544,651
Mission and Program Overview

Mission

Patient advocate foundation (paf) is a national 501 (c)(3) non-profit organization that provides professional case management and financial aid services to americans with chronic, life threatening and debilitating illnesses. Paf case managers serve as active liaisons between the patient and their insurer, employer and/or creditors to resolve insurance, job retention and/or debt crisis matters as they relate to their diagnosis. Patient advocate foundation seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of their financial stability.

Patient advocate foundation (paf) is a national 501 (c)(3) non-profit organization that provides professional case management and financial aid assistance to americans with chronic, life threatening and debilitating illnesses. Paf case managers serve as active liaisons between the patient and their insurer, employer and/or creditors to resolve insurance, job retention and/or debt crisis matters as they relate to their diagnosis. Patient advocate foundation seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of their financial stability.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$298,552,115$347,997,242▲ $49,445,127
Cash and Non-Interest-Bearing Accounts$34,643,003$28,356,319▼ $6,286,684
Pledges and Grants Receivable$14,086,492$17,613,158▲ $3,526,666
Land, Buildings, and Equipment, Net$3,919,924$3,861,164▼ $58,760
Accounts Receivable$1,919,436$1,900,284▼ $19,152
Investments in Publicly Traded Securities$1,565,110$1,683,007▲ $117,897
Prepaid Expenses and Deferred Charges$471,457$390,886▼ $80,571
Inventories for Sale or Use$55,002$72,356▲ $17,354
Total Assets$355,262,870$401,924,747▲ $46,661,877
Other Assets Total$50,331$50,331→ $0
Liabilities
Deferred Revenue$19,151,391$21,918,604▲ $2,767,213
Accounts Payable and Accrued Expenses$13,105,119$8,777,237▼ $4,327,882
Other Liabilities$4,955,537$3,535,524▼ $1,420,013
Total Liabilities$37,212,047$34,231,365▼ $2,980,682
Net Assets / Fund Balance
Net Assets With Donor Restrictions$299,602,427$346,645,358▲ $47,042,931
Net Assets Without Donor Restrictions$18,448,396$21,048,024▲ $2,599,628
Total Net Assets Fund Balance$318,050,823$367,693,382▲ $49,642,559
Total Liabilities and Net Assets / Fund Balance$355,262,870$401,924,747▲ $46,661,877

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$3,173,990$8,610,779$11,784,769
Other Land Buildings$618,891-$618,891
Leasehold Improvements$68,283$22,710$90,993

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2020$2,186,163-▲ $8,361-$2,194,524
2019$2,078,900-▲ $107,263-$2,186,163
2018$1,999,015-▲ $79,885-$2,078,900
2017$1,996,636-▲ $2,379-$1,999,015
2016$1,486,242$512,115▼ $1,721-$1,996,636
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Alan J Balch PhdChief Executive OfficerFT$262,490$32,267$294,757
Frances CastellowPresident of OperationsFT$233,367$18,013$251,380
William J NasonChief Financial OfficerFT$218,756$17,658$236,414
Angela M WalkerChief of Talent ManagementFT$195,230$15,400$210,630
Sakthi ChokkalingamSenior Pega Systems ArchitFT$172,887$10,921$183,808
Christine WilsonVP Advocacy CommunicationsFT$166,445$8,098$174,543
Erin BradshawChief of Mission DeliveryFT$155,699$12,916$168,615
Alan WoodEvp Business Development aFT$156,031$12,397$168,428

Board Members and Trustees

NameTitle
John L MurphyFinance Committee Chair
Pearl Moore Rn Mn FaanBoard President
Deborah Parham Hopson Phd Rn FaanImmediate Past President
Otis Maynard EsqBoard Vice President
Aaron Lyss MbaBoard Member
Al Benson Iii Md FacpBoard Member
Anaeze C Offodile Ii Md MphBoard Member
Daniel Press PhdBoard Member
David Jackman MdBoard Member
David WhiteBoard Member
Edith Mitchell Md FacpBoard Member
Gabrielle Rocque MdBoard Member
Maureen CulbertsonBoard Member
Norman Hubbard MbaBoard Member
Reginald Tucker-seeley Ma Scm ScdBoard Member
Rolf BenirschkeBoard Member
Veena Shankaran MdBoard Member
Larri Short JdBoard Secretary

Highest Paid Contractors

ContractorServicesLocationCompensation
Tekclan Software Solutions Pvt LtdIt Support8530 CROSSROADS DR, Poland, OH 44514, In$1,621,438
Pharmacy Data Management GroupProcess Pharamcy ClaimsPO BOX 886133, Los Angeles, CA 90088, Es$583,239
Passport Health Communications GroupIncome VerificationPO BOX 644672, Pittsburg, PA 15264$187,369
Arent Fox LLPCompliance Counsel-$172,219
Andes MartinezIt Support-$126,205
Revenue and Support

Revenue Composition

Contributions and Grants
$310,011,893
Program Service Revenue
$7,809,874
Investment Income
$716,307
Other Revenue
$0
All Other Contributions
$309,469,066
Change in Net Assets
$48,578,568

Audited Revenue Reconciliation

Revenue per Audited Statements
$318,540,295
Revenue Not Reported on Financial Statements
$-2,221
Revenue Not Reported on Form 990
$-26,688
Other Revenue Adjustments
$-2,221
Total Revenue per Audited Statements
$318,513,607
Total Revenue per Form 990
$318,538,074
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Grants and Similar Amounts Paid$247,467,194
Salaries, Compensation, and Employee Benefits$14,788,999
Other Expenses$7,703,313
Total Fundraising Expense$1,036,502
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Grants to Domestic Individuals$247,467,194--$247,467,194
Other Salaries and Wages$10,285,233$720,826$679,795$11,685,854
Fees for Services Other$1,627,486$24,845-$1,652,331
Office Expenses$1,254,877$115,887$53,696$1,424,460
Depreciation Depletion$1,208,539$53,116$30,901$1,292,556
Other Employee Benefits$925,706$62,512$25,747$1,013,965
Payroll Taxes$809,309$57,806$44,751$911,866
Information Technology$785,774$66,028$14,373$866,175
Current Officers, Directors, Trustees, and Key Employees$393,553$313,548$117,031$824,132
Fees for Services Lobbying-$780,000-$780,000
Occupancy$699,533$31,122$22,909$753,564
Pension Plan Contributions$182,437$135,010$35,735$353,182
Other Expenses$264,040--$264,040
Fees for Services Legal-$200,003-$200,003
Fees for Services Accounting$24,000$136,980-$160,980
Interest$111,665$32,787$8,971$153,423
Insurance$11,237$87,671$368$99,276
Conferences and Meetings$46,474$1,443$1,028$48,945
Travel$5,769$594$1,197$7,560
Total Functional Expenses$266,102,826$2,820,178$1,036,502$269,959,506

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$269,961,727
Expenses per Audited Statements$269,959,506
Total Expenses per Form 990$269,959,506
Expenses Not Reported on Form 990$2,221
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Alan J BalchChief Executive OfficerINTERCOMPANY ACTIVITY OCCURS BETWEEN PATIENT ADVOCATE FOUNDATION (PAF) AND NATIONAL PATIENT ADVOCATE FOUNDATION (NPAF). NPAF HAS A CONSULTING AGREEMENT IN WHICH PAF PAYS NPAF FEES TO REPRESENT THE POLICY INTERESTS OF PAF. THE CONSULTING FEES FOR FY 2020/2021 WERE $780,000. IN FY 2020/2021, THE INTERCOMPANY ACTIVITY ALSO CONSISTED OF SHARED SALARIES AND OTHER EXPENSES. NPAF REIMBURSED PAF FOR SALARIES TOTALING $369,632 FOR SHARED SERVICES. THIS INCLUDES $125,000 WHICH IS NPAF'S PORTION OF THE CHIEF EXECUTIVE OFFICER'S SALARY. PAF REIMBURSED NPAF FOR SALARIES TOTALING $150,362 FOR SHARED SERVICES. NPAF REIMBURSED PAF $61,677 FOR OTHER EXPENSES, AND PAF REIMBURSED NPAF $10,923 FOR OTHER EXPENSES.No$1,372,594
Shawn NasonSpecial Events DirectorRelated Party Is the Wife of William Nason, Chief Financial Officer of Paf.No$88,513
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Postretirement Liability$2,773,297
Accrued Vacation$574,462
Ibnr Reserve$152,603
Due to Npaf$35,162
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
Yes
Business relationship with family members
Yes
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

The finance committee of the board of directors receives a draft copy of the form 990 then subsequently reviews it for accuracy and compliance. Once it is approved by the finance committee, all members of the executive board of directors receive the final copy of the form 990 for review and approval prior to filing and is so noted in the board meeting minutes.

Form 990, Part VI, Section B, Line 12C

Under the direction of the governance committee, members of the paf board of directors are required to review and sign the conflict of interest policy upon establishing membership on the board and again annually. This includes completing an updated conflict of interest disclosure questionnaire in which each member must disclose any/all known conflicts of interest at that time. If any conflicts of interest are noted more information will be gathered by the governance committee and a determination on the existence of a material conflict will be issued. The governance committee of the board of directors is charged with enforcement of this policy.

Form 990, Part VI, Section B, Line 15

Patient advocate foundation completes compensation studies that utilize national comparability data of organizations similar in mission, size and revenues. Paf has a compensation committee within the board of directors that consists of at least 4 independent executive board members and is chaired by the board president. This committee is provided with the compensation report and utilizes it to establish the ceo's annual compensation. This committee also reviews the compensation of key employees utilizing the compensation report. This process is documented through minutes of the compensation committee meeting.

Form 990, Part VI, Section C, Line 19

Patient advocate foundation makes available the last 10 years of form 990s, audited financial statements, annual reports and current list of board members on the organization's website, www.patientadvocate.org under the "learn about us" section. Additionally, paf makes available the governing documents, conflict of interest policy, archived form 990s (older than 10 years) and audited financial statements (older than 10 years) upon request.

Form 990, Sch A, Part II, Section C, Line 17A, Facts and Circumstances Test

Continued from schedule a (a) qualifying applicants are enrolled in a disease-specific fund for up to one year from the date of enrollment and must re-apply thereafter to continue receiving assistance from a given disease-specific fund. Enrollment in and financial assistance from any disease-specific fund is provided on a first come, first serve basis to the extent funding is and remains available. Financial assistance from any cpr disease-specific fund is not dependent on the use a particular drug or provider and enrollees are free to switch drug therapies, treating physicians, pharmacies and suppliers at any time without affecting their continued eligibility for financial assistance from a disease-specific fund. Enrollees are required to inform paf in the event their financial circumstances change, and/or they lose their health insurance coverage during their enrollment period as such changes may affect enrollee eligibility for a given cpr fund. In fy2020/2021, paf's co-pay relief program expanded its impact through the addition of seven (7) new funds, assisting patients through forty-two (42) disease specific funds including acromegaly, asthma, bladder cancer, breast cancer, cancer genetic and genomic testing, cervical cancer, chronic pain, covid-19,cystic fibrosis, electrolyte imbalance, gaucher disease, hemophilia, hepatitis b, hepatitis c, hepatocellular carcinoma, hiv, aids and prevention, homozygous familial hypercholesterolemia, inherited or acquired lipodystrophy, lupus, melanoma, metastatic breast cancer, metastatic colorectal cancer, metastatic gastric cancer, metastatic melanoma, metastatic prostate cancer, multiple myeloma, multiple sclerosis, myelodysplastic syndrome, non-small cell lung cancers (nsclc), osteoporosis, ovarian cancer, pancreatic cancer, peripheral vascular disease, periodic paralysis, prostate cancer, pulmonary fibrosis, pulmonary hypertension, renal cell carcinoma, rheumatoid arthritis, skin cancer, spinal muscular atrophy and ulcerative colitis. The foundation's co-pay relief program offers a dedicated, secure web-based application for patients and/or their family members to enroll electronically for the co-pay relief program directly from the co-pay relief program website. As well, cpr offers two dedicated, secured websites for medical providers and pharmacy representatives to enroll electronically for the co-pay relief program on behalf of the patients they are working with. The foundation also offers telephonic support services to patients who prefer to receive personal assistance from a program specialist. In fy2020/2021, the foundation administered co-payment assistance to 61,678 qualified patients through the 42 assistance funds available through the co-pay relief program. The program staff fielded 187,301 telephone calls and processed claims, totaling over $243,000,000, in support of qualified patients' out of pocket expenses for required co-payments, co-insurance and deductibles. Since its inception in 2004, the foundation has provided co-payment assistance to over 533,000 individuals allocating more than $1.6 billion dollars in co-payment awards. Health equity initiative, community outreach & patient engagement the foundation promotes health equity by addressing social needs gaps and social determinants of health at the individual, community, and national level. Broad local and national outreach events address populations with low socio-economic characteristics and focus on communities with high disease morbidity and premature mortality from the leading causes of death. Specific activities focus on tackling social/financial support needs and mitigating barriers that impact access to health services. In september 2020, paf entered year three of its five-year cooperative agreement from the cdc's office of smoking on health and the division of cancer prevention and control (dcpc) to continue administration of the selfmade health network (smhn). The smhn focuses providing technical assista

Form 990, Sch A, Part II, Section C, Line 17A, Facts and Circumstances Test

Continued from schedule o (b) paf he staff provided thought leadership across a variety of forums during this fiscal year from chairing a national workgroup focused on elevating cancer equity; to various webinar presentations on racial disparities and the social determinants of health; to interviews on covid-19 and underserved communities; to articles elevating the impact of unaddressed social determinants of health on populations of color. The evp of health equity and community engagement co-chaired with dr. Robert winn, director, virginia commonwealth university massey cancer center, the inaugural elevating cancer equity workgroup (a partnership among national comprehensive cancer network, national minority quality forum, and american cancer society-cancer action network). The workgroup was tasked with developing policy and practices recommendations to reduce racial disparities in cancer care. Paf evp health equity and community engagement participated in seven webinars highlighting the recommendations from the workgroup reaching over 2370 health professional and healthcare advocates. Additionally, he staff contributed to various interviews that address covid-19 and racial and ethnic minority populations, including "covid-19 vaccinations in underrepresented communities" published online in the february 2021 by the american society for microbiology. Paf he staff was featured in the summer editions of cancer health magazine-the cancer health 25: black lives matter, and in cancer today (a publication of american association of cancer research). Patient education & empowerment lastly, paf extends the impact of its one-to-one case management services through the development and delivery of patient education and empowerment tools focused on providing actionable advice and guidance to healthcare consumers to improve their everyday experience with insurance and to encourage patient's engagement in the healthcare system. Each year, paf creates, maintains, and distributes a wide array of patient education materials and online tools, in printed and electronic form. Paf's educational portfolio covers a broad range of topics, available in a variety of formats, to meet the needs and preferences of multiple audiences, including patients, caregivers and professionals including those who interact directly with the foundation requesting assistance as well as the public visiting our website and connecting with paf. Paf's patient education materials are routinely utilized by other organizations and facilities who share them with their patients. The foundation maintains an extensive library of paf authored patient educational publications, on-demand webinars, learn from the expert training series, interactive resource tools and all of which are available free of charge to patients. During fy2020/ 2021, the foundation's patient education and empowerment team published 38 new, translated, or revised publications and produced 1 video and 36 educational webinars. Paf also supported 4 multi-year educational projects including health insurance literacy, migraine matters and matters of the heart. Paf also received 3 awards. Paf national financial resource directory - users completed 29,985 electronic searches for resources - 651,853 matching resources were provided to users - 78 resources added, 1,254 resources updated, 142 resources deactivated by paf staff - users searched for financial assistance categories most frequently. The top 8 categories include: medical bills & general financial help, charitable copayment assistance, housing & lodging, affordable options for care, utilities, transportation, other medication assistance and dental care. Patient education content awards - received the 2021 graphic design usa | health and wellness award for our specialty pharmacy guide - migraine matters widget received a merit award in the 22nd annual digital health awards fall 2020 session - national financial resource directory received a bronze award in the

Form 990, Sch A, Part II, Section C, Line 17A, Facts and Circumstances Test

Continued from schedule o (c) scholarship for survivors program it is not uncommon for foundation staff to interact with patients and families who are struggling to afford post-secondary education due to the financial burden associated with a chronic illness or life-threatening disease. The scholarship for survivors program was established twenty years ago to assist such individuals by offering educational scholarships to qualified applicants who have suffered (or are suffering) from a life-threatening disease or chronic condition. These students have, despite their disease/condition, excelled academically, served the community, and desire to pursue a secondary education. With paf's signature fundraising event for our scholarship program, a promise of hope affair, being postponed to late 2021 due to the global pandemic, our team pivoted and designed new virtual fundraising campaigns to sustain and grow the scholarship program. Through these community online fundraising initiatives, generous donors to paf helped maintain the existing scholarships and expand the number of students supported through the scholarship for survivors program from thirty in the 2020-2021 academic year to thirty-one for the 2021-2022 academic year. To date, the foundation has awarded 135 scholarships totaling over $823,000. Public support percentage the foundation's cumulative public support percentage through june 30, 2021, is 19.08%. This is above the minimum amount of 10% at which facts and circumstances will be considered by the irs in determining the foundation's ongoing status as a public charity. Paf's ongoing operations, governing structure and broad fundraising activities reflect the hallmark standards of a public charity and as such, support its ongoing classification as such. These facts and circumstances include the following: 1. The foundation maintains its independence from its donors both operationally and from a governance perspective. Donors to paf do not have influence or control over the foundation, its operations or its programming. It is important to note that, by its' very nature, the co-pay relief program, to which charitable donations are made that effect paf's public support percentage the greatest, is required to be independently operated, without the influence or control of its donors per guidance provided by the office of inspector general (oig) in its opinion 04-15. Paf has a deep commitment to compliance with its oig opinion, as is evidenced by its organizational compliance program and ongoing outcomes of both internal and external annual reviews and audits. 2. Paf seeks, and successfully secures, funding for all its programs from a multitude of sources including governmental agencies, other public charities, corporations and from the general public. 3. Paf's executive board of directors is comprised of members with diverse professional backgrounds, representing the interests of the chronically and critically ill segment of the general public served by paf. The members of the paf board of directors have expertise in the fields of healthcare administration, clinical practice and research, higher education, direct patient care, non-profit management, government, patient advocacy, health insurance, technology and law; when combined, the members clearly represent a broad cross section of the views and interests of the community/public. 4. All voting members of the paf board of directors are independent per the director's independence test, based on the irs test for independence that is used to determine the independence of each member of the board of a charitable organization. Per policy, the foundation's board does not include any employee or board members of a donor organization, thus, eliminating the influence of a donor from the governing body. 5. The foundation's support and services broadly benefit the general public, specifically those diagnosed and living with chronic and critical diseases, their families and care teams

Form 990, Sch A, Part II, Section C, Line 17A, Facts and Circumstances Test

Continued from schedule o (d) in fy2020/2021, paf added, expanded, and maintained several key patient programs with the support of other non-profit organizations. Paf launched the financial navigation for cancer patients in cincinnati program with support from cincinnati cancer advisors and the esophageal cancer careline with support from the esophageal cancer awareness association. Zero: the end of prostate cancer continued its support of the zero:360 case management program for prostate cancer patients and expanded their support with the creation of the zero drive program, providing transportation grants to prostate cancer patients in iowa, pennsylvania, texas, new york, and florida. The als association continued to partner with paf, providing patient education on insurance benefits and providing case management services. As well, paf continued its partnerships with the american cancer society, a partnership that began in 2013, the pancreatic cancer action network providing services to patients with pancreatic cancer who were seeking treatments based upon their individual tumors and the donna foundation, providing case management and financial aid programs serving breast cancer patients. The wildflower foundation provided support for paf's case management services for the ninth consecutive year. The mahan foundation provided continued support for the mahan foundation financial aid fund supporting patients with acute myeloid leukemia (aml) and the begin again foundation not only continued supporting patients with sepsis, ards, and toxic shock through the leishline financial aid fund but expanded its programming with the opening of the angel fund, helping with burial/funeral expenses. Paf maintains, on its public websites, (www.patientadvocate.org and www.copays.org ), donation pages that the general public uses to make donations to the foundation. Paf development team designed and launched dedicated campaigns within disease communities: pandemic response, oncology, neurology, cardiology, virology, immunology, pulmonology, and rare disease. In fy2020/2021, paf development team continued the "transform a patient's life", a diy fundraising platform for ongoing, online peer-to-peer fundraising campaigns as well as amazon smiles and kroger community programs donation lists. Further, paf maintains clear independence of operations of its programs so to ensure they are designed and operated in a manner that addresses the needs of chronically and critically ill patients in the general population as supported by paf patient needs data. Paf proactively, independently, and without donor influence or control, identifies the need for, and defines and establishes the operational parameters for, each of its disease specific funds in the cpr program consistent with its oig advisory opinion, 04-15, as modified and all published oig guidance that is applicable to charitable patient assistance programs. The process utilized is directed and completed by paf and includes a review and approval by the chair of the scientific committee of the paf board of directors, paf compliance counsel and the governance committee of the paf board of directors. Paf has fully defined 100 disease funds as of the end of 2020. Paf also identifies the need for, defines and establishes the operational parameters for its case management programming, small grant programs and public/patient education programs, free from donor influence or control. The paf board of directors adopted the charitable patient assistance program (cpap) code of ethics that was drafted in 2014-2015 by a collection of organizations who all provide charitable patient assistance similar to that provided by paf through its co-pay relief program. This initiative was led by paf and managed by regulatory counsel from washington, dc. Paf has a governance committee of the board of directors. Adoption of this voluntary code further demonstrates paf's commitment to compliance and independence from donor infl

Form 990, Sch A, Part II, Section C, Line 17A, Facts and Circumstances Test

Continued from schedule o (e) o t. Rowe price program for charitable giving o the benevity community impact fund o the donna foundation o the sontag foundation o the wildflower foundation, inc. O the wishlist foundation o tiaa charitable inc. O united way of the capital region o united way salt lake o vanguard charitable o yourcause llc o zero - the end of prostate cancer - governmental agencies: o centers for disease control and prevention o city of modesto o commonwealth of virginia - corporations and corporate foundations o 210 donating corporations and corporate foundations o 66 made donations in fy2020/2021 - academic and research institutions & private foundations o american international college o august & rosemary ridolfi irrevocable trust o begin again foundation o ecog-acrin medical research foundation, inc o fred hutchinson cancer research center o high pines foundation o mahan foundation o randolph d. Rouse foundation o robert wood johnson foundation o saint leo university o the sontag foundation o the university of alabama at birmingham o the wildflower foundation, inc. O unc at chapel hill office of sponsored research o university of california, irvine - general public o received memorial, honorary, and general support and contributions from over 655 individuals in fy2020/2021, a 19.3% increase from the prior fy o received support from more than 160 individual donors and 6 corporate donors in support of staff participation in crawlin' crab virtual 5k race to in 2020, a 32% increase in individual donors over the previous fiscal year. O received donations from over 1711 individuals over the past 5 years in fy2020/2021, paf received contributions from over 758 donors including support from individuals, corporate partners and foundations, government agencies and non-profit organizations. 3. Representative governing body the paf executive board of directors comprised of 21 voting members, and 3 non-voting members, all of whom are nationally recognized experts in the fields of healthcare administration, clinical practice and research, higher education, direct patient care, non-profit management, government/public health, patient advocacy, health insurance, technology, and law. The composition of the board is a demonstration in practice to paf's commitment representing the broad interest, and unique perspectives, of the general public and to govern the operations with a diverse, yet unified, point of view that will enable the foundation to execute meaningful patient programs, designed to address gaps in the current healthcare environment and attract support from a broad range of potential donors. The paf executive board of directors holds fiduciary responsibility and manages and controls the organization and property of paf to the extent vested in them by the paf bylaws. It is the responsibility of the board to ensure the organization is run in a fiscally responsible manner and that all programs initiated and delivered by paf are germane to the mission of paf. The paf board of directors assesses the organizations performance and effectiveness and determines future actions required, if any, to achieve its mission. The board of directors structure also has seven (7) subcommittees that include: executive committee, governance committee, finance & audit committee, compensation and benefits committee, program committee, nominating committee, and building and grounds committee. The full board of directors meets three (3) times per year, to be fully briefed on the activities of the foundation including program initiatives and outcomes, financials and overall organizational growth and functionality. The full board is also supplied with supplemental organizational impact reports twice per year as well as the annual impact report, which is also made publicly available. The finance committee is supplied with financial reports on a regular basis for review and comment and the full executive board receives a full financial reporting

Form 990, Sch A, Part II, Section C, Line 17A, Facts and Circumstances Test

Continued from schedule o (f) - development and maintenance of paf and cpr websites; inclusive of extensive patient education materials and resource directories/online tools. - routine participation in local, regional and national outreach events; including exhibiting at conferences, speaking engagements, and training sessions for other agencies. - routine delivery of "patient empowerment series", an educational webinar series designed to teach the fundamental concepts of various healthcare/insurance and/or entitlement programs, live and on demand - development and release of paf topic-based story boards - ad placements on social channels including facebook and spotify - publishing and dissemination of annual impact report - links from and to various non-profit patient organizations websites and paf's websites and online resource tools. - ongoing relationship development and maintenance with disease specific non-profit organizations that serve the patients for which we have programs available to ensure they are connecting patients to our programs as they need our support. - distribution of press releases publicly announcing the addition of new patient programs and/or expansion of existing programs. - inclusion in earned media stories; profiles of paf programs and patients served by paf. Summary in summary, patient advocate foundation embodies all the characteristics of a publicly supported organization, based on the facts and circumstances test described in section 1.170a-9(e) (3) of the treasury regulations. Paf demonstrates, in policy and practice, that its operations are free from the influence and control of its donors, further, there is no evidence that a small group of donors control paf; rather, paf is a diverse, complex patient support organization that has operated as a publicly supported organization, meeting the one-third test for most of its 24-year history. Paf continues to operate congruently with a publicly supported organization, including garnering support from a broad cross section of donors, including the government, other public charities and the general public, with a representative governing body. Paf continues its diligence in seeking new sources of support from the general public as well as other organizations and governmental agencies. Accordingly, the foundation qualifies as a "publicly supported organization as described in section 170(b) (1) (a) (vi).

Filing and Contact Details

Filer

Filer Name
Patient Advocate Foundation
EIN
54-1806317
Phone
8005325274
Address
421 BUTLER FARM ROAD, HAMPTON, VA 23666

Signing Officer

Name
Alan J Balch
Title
Chief Executive Officer
Phone
7578736668
Signed
2021-10-27
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Alan J Balch
Formed
1996
Legal Domicile
Va
Voting Board Members
18
Independent Board Members
18
Employees
237
Volunteers
0

Preparer

Firm
Brown Edwards & Company Llp
Address
701 TOWN CENTER DRIVE, NEWPORT NEWS, VA 23606
Preparer
Hugh Barlow
Phone
7578731033
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 4C

Continuation of explanation of program services from part iii, line 4c additional virtual outreach events reached more than 1500 women with breast cancer or metastatic breast cancer across chicago, memphis, and other communities through engagement with living beyond breast cancer. Paf he staff provided thought leadership across a variety of forums during this fiscal year from chairing a national workgroup focused on elevating cancer equity; to various webinar presentations on racial disparities and the social determinants of health; to interviews on covid-19 and underserved communities; to articles elevating the impact of unaddressed social determinants of health on populations of color. The evp of health equity and community engagement co-chaired with dr. Robert winn, director, virginia commonwealth university massey cancer center, the inaugural elevating cancer equity workgroup (a partnership among national comprehensive cancer network, national minority quality forum, and american cancer society-cancer action network). The workgroup was tasked with developing policy and practices recommendations to reduce racial disparities in cancer care. Paf evp health equity and community engagement participated in seven webinars highlighting the recommendations from the workgroup reaching over 2370 health professional and healthcare advocates. Additionally, he staff contributed to various interviews that address covid-19 and racial and ethnic minority populations, including "covid-19 vaccinations in underrepresented communities" published online in the february 2021 by the american society for microbiology. Paf he staff was featured in the summer editions of cancer health magazine-the cancer health 25: black lives matter, and in cancer today (a publication of american association of cancer research). In 2020, through two national and seven local outreach events, paf health equity programming reached more than 2,540 patients, caregivers, lay health navigators and nurses during the 2020 fiscal year. Building on its work in chicago in 2019, paf was invited to convene a forum in the southside of chicago, bringing together organizations to respond to the unique needs of their community. This forum included 10 grassroots organizations serving african american and latina women diagnosed with or at risk for breast cancer from communities across the southside experiencing disparities in breast cancer mortality. Through this convening, three priority areas were identified: 1). Caregiver's support; 2) access to care (insurance); and 3). Quality of care. To address an urgent need that was identified during a chicago community conversation on cancer for the development of a catalogue in english and spanish of all the breast cancer support/services that could be easily accessible for women across chicago. Through a local contractor, paf conducted an environmental scan of such resources that were later embedded into paf's national financial resource directory. The directory reflects a search option specific to "chicago" that helps users connect to local resources, as well as the broader array of national resources already in the directory. Health services research the aim of the health services research portfolio of work is to improve the patient experience by studying the patient journey, unmet needs, and the impact that systems and social support interventions have on patient health and wellbeing. Major research, evaluation, and patient experience initiatives in 2020-2021 included partnership on six health services research projects with academic and scientific partners including: university of north carolina, emory university, university of alabama, md anderson, fred hutchinson cancer research center, and the ecog-acrin cancer research group. These projects utilized survey methodology to capture patient experiences and perspectives, and/or case management as an intervention to address financial and social need. Paf's research evaluation and patient

FORM 990, PART XI, LINE 9:

Postretirement benefit changes other than periodic benefits/costs 1,090,679.

Form 990, Part XI, Line 9, Changes in Net Assets

(continued from above) effective january 1, 2021, participants must have been hired on or before january 1, 2009, to be eligible for post-retirement benefits. The removal of employees hired after january 1, 2009, triggered curtailment accounting which accumulated affect reduced the current year post retirement obligation by $414,637 and is included in the net periodic benefit costs.

Financial Statement Notes

PART V, LINE 4:

The endowment fund of patient advocate foundation was established in 2001 to further its exempt purpose by supporting direct patient services. The endowment fund builds long-term stability for the future of the foundation by providing an additional source of income to meet an increasing demand for national programs and services. It provides for interest income to be used by paf and restricts access to principal based upon board approval.

PART X, LINE 2:

The foundation is exempt from income taxes under section 501(c)(3) of the internal revenue code and the commonwealth of virginia statutes; accordingly, the accompanying financial statements do not reflect a provision or liability for federal and state income taxes.

PART XI, LINE 4B - OTHER ADJUSTMENTS:

Loss on fixed asset included in expenses for f/s -2,221.

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Loss on fixed asset included in expenses for f/s 2,221.

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1810800
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IRS990/Form990PartVIISectionAGrp/PersonNm0JOHN L MURPHY
IRS990/Form990PartVIISectionAGrp/PersonNm1AL BENSON III MD FACP
IRS990/Form990PartVIISectionAGrp/PersonNm2NORMAN HUBBARD MBA
IRS990/Form990PartVIISectionAGrp/PersonNm3DAVID JACKMAN MD
IRS990/Form990PartVIISectionAGrp/PersonNm4AARON LYSS MBA
IRS990/Form990PartVIISectionAGrp/PersonNm5OTIS MAYNARD ESQ
IRS990/Form990PartVIISectionAGrp/PersonNm6EDITH MITCHELL MD FACP
IRS990/Form990PartVIISectionAGrp/PersonNm7PEARL MOORE RN MN FAAN
IRS990/Form990PartVIISectionAGrp/PersonNm8LARRI SHORT JD
IRS990/Form990PartVIISectionAGrp/PersonNm9MAUREEN CULBERTSON
IRS990/Form990PartVIISectionAGrp/PersonNm10ANAEZE C OFFODILE II MD MPH
IRS990/Form990PartVIISectionAGrp/PersonNm11DANIEL PRESS PHD
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IRS990/Form990PartVIISectionAGrp/PersonNm13ROLF BENIRSCHKE
IRS990/Form990PartVIISectionAGrp/PersonNm14DAVID WHITE
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IRS990/Form990PartVIISectionAGrp/PersonNm17DEBORAH PARHAM HOPSON PHD RN FAAN
IRS990/Form990PartVIISectionAGrp/PersonNm18ALAN J BALCH PHD
IRS990/Form990PartVIISectionAGrp/PersonNm19WILLIAM J NASON
IRS990/Form990PartVIISectionAGrp/PersonNm20FRANCES CASTELLOW
IRS990/Form990PartVIISectionAGrp/PersonNm21ANGELA M WALKER
IRS990/Form990PartVIISectionAGrp/PersonNm22ERIN BRADSHAW
IRS990/Form990PartVIISectionAGrp/PersonNm23SAKTHI CHOKKALINGAM
IRS990/Form990PartVIISectionAGrp/PersonNm24ALAN WOOD
IRS990/Form990PartVIISectionAGrp/PersonNm25CHRISTINE WILSON
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt18125000
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt190
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt250
IRS990/Form990PartVIISectionAGrp/TitleTxt0FINANCE COMMITTEE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt1BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt2BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt3BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt4BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD VICE PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt7BOARD PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt8BOARD SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt9BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt10BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt11BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt12BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt13BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt14BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt15BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt16BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt17IMMEDIATE PAST PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt18CHIEF EXECUTIVE OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt19CHIEF FINANCIAL OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt20PRESIDENT OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt21CHIEF OF TALENT MANAGEMENT
IRS990/Form990PartVIISectionAGrp/TitleTxt22CHIEF OF MISSION DELIVERY
IRS990/Form990PartVIISectionAGrp/TitleTxt23SENIOR PEGA SYSTEMS ARCHIT
IRS990/Form990PartVIISectionAGrp/TitleTxt24EVP BUSINESS DEVELOPMENT A
IRS990/Form990PartVIISectionAGrp/TitleTxt25VP ADVOCACY COMMUNICATIONS
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr01996
IRS990/FormerOfcrEmployeesListedInd00
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd01
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IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
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IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd01
IRS990/IndependentAuditFinclStmtInd01
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IRS990/IndoorTanningServicesInd00
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InfoInScheduleOPartXIIInd0X
IRS990/InfoInScheduleOPartXIInd0X
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IRS990/IRPDocumentW2GCnt00
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IRS990/LobbyingActivitiesInd01
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
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IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0PATIENT ADVOCATE FOUNDATION (PAF) IS A NATIONAL 501 (C)(3) NON-PROFIT ORGANIZATION THAT PROVIDES PROFESSIONAL CASE MANAGEMENT AND FINANCIAL AID SERVICES TO AMERICANS WITH CHRONIC, LIFE THREATENING AND DEBILITATING ILLNESSES. PAF CASE MANAGERS SERVE AS ACTIVE LIAISONS BETWEEN THE PATIENT AND THEIR INSURER, EMPLOYER AND/OR CREDITORS TO RESOLVE INSURANCE, JOB RETENTION AND/OR DEBT CRISIS MATTERS AS THEY RELATE TO THEIR DIAGNOSIS. PATIENT ADVOCATE FOUNDATION SEEKS TO SAFEGUARD PATIENTS THROUGH EFFECTIVE MEDIATION ASSURING ACCESS TO CARE, MAINTENANCE OF EMPLOYMENT AND PRESERVATION OF THEIR FINANCIAL STABILITY.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
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IRS990/NetAssetsOrFundBalancesEOYAmt0367693382
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IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt0-2221
IRS990/NetUnrelatedBusTxblIncmAmt00

Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Facts available. Structured filing facts are available, but richer extracted sections are limited.$234$25.4$209$134$206$72.1
2024Summary only. Only limited summary data is available for this year.$313$32.0$281$243$274$30.7
2023Facts available. Structured filing facts are available, but richer extracted sections are limited.$345$33.4$312$276$333$56.9
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$404$34.8$369$291$290$1.26
2021Detailed filing. Detailed filing data is available for this year.$402$34.2$368$319$270$48.6
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$355$37.2$318$301$262$39.5
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$304$24.2$279$244$258$13.2
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$323$29.7$293$379$292$86.2
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$230$23.1$207$225$186$38.9
2016Detailed filing. Detailed filing data is available for this year.$182$12.3$170$161$69.2$91.7
2015Detailed filing. Detailed filing data is available for this year.$84.4$5.99$78.4$76.0$43.7$32.3
2014Detailed filing. Detailed filing data is available for this year.$51.4$5.22$46.1$60.0$48.1$12.0
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$38.3$4.13$34.2$43.4
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$31.8$2.13$29.7$56.4
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$46.1$3.48$42.6$35.8