Civic Intelligence

Carilion Services Inc.

990 • Fiscal year 2023 • EIN 54-1190879

Oct 01, 2022 to Sep 30, 2023 • Filed on Aug 16, 2024

PO Box 12385Roanoke, VA 24025-2385

(540) 224-5102

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

25th percentile

0.14x

Higher debt load relative to assets than 25% of similar nonprofits.

2023 filings • 501(c)3 • $1B+ nonprofits • Source year 2023

Liabilities / Revenue

31st percentile

0.41x

Higher debt load relative to revenue than 31% of similar nonprofits.

2023 filings • 501(c)3 • $1B+ nonprofits • Source year 2023

Net Margin

38th percentile

1.7%

Higher net margin than 38% of similar nonprofits.

2023 filings • 501(c)3 • $1B+ nonprofits • Source year 2023

Top Officer Pay

70th percentile

$3,187,971

Higher top officer pay than 70% of similar nonprofits.

Top officer pay equals 0.8% of source-year revenue.

2023 filings • 501(c)3 • $1B+ nonprofits • Source year 2023

Asset Growth

82nd percentile

14%

Faster asset growth than 82% of similar nonprofits.

2023 filings • 501(c)3 • $1B+ nonprofits • Annualized from 2022 to 2023

Revenue Growth

39th percentile

0.8%

Faster revenue growth than 39% of similar nonprofits.

2023 filings • 501(c)3 • $1B+ nonprofits • Annualized from 2022 to 2023

Assets

Up

$1,131,010,157

Up $135,492,693 (+14%) from 2022

Net Assets

Up

$974,110,676

Up $149,314,470 (+18%) from 2022

Liabilities

Down

$156,899,481

Down $13,821,777 (-8.1%) from 2022

Revenue

Up

$382,602,553

Up $2,855,032 (+0.8%) from 2022

Expenses

Down

$376,025,019

Down $1,070,224 (-0.3%) from 2022

Net Income

Up

$6,577,534

Up $3,925,256 (+148%) from 2022

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$1.5B$1.0B$500M$0Assets 2010: $475,930,223Liabilities 2010: $86,179,346Net Assets 2010: $389,750,8772010Assets 2011: $452,933,961Liabilities 2011: $97,520,765Net Assets 2011: $355,413,1962011Assets 2012: $490,813,240Liabilities 2012: $125,598,892Net Assets 2012: $365,214,3482012Assets 2013: $547,369,880Liabilities 2013: $117,823,043Net Assets 2013: $429,546,8372013Assets 2014: $585,983,937Liabilities 2014: $147,461,879Net Assets 2014: $438,522,0582014Assets 2015: $634,923,314Liabilities 2015: $170,199,987Net Assets 2015: $464,723,3272015Assets 2016: $682,251,881Liabilities 2016: $205,952,636Net Assets 2016: $476,299,2452016Assets 2017: $733,606,657Liabilities 2017: $185,777,827Net Assets 2017: $547,828,8302017Assets 2018: $805,087,779Liabilities 2018: $173,188,680Net Assets 2018: $631,899,0992018Assets 2019: $904,033,763Liabilities 2019: $260,313,237Net Assets 2019: $643,720,5262019Assets 2020: $938,637,589Liabilities 2020: $271,186,753Net Assets 2020: $667,450,8362020Assets 2021: $929,594,621Liabilities 2021: $219,864,261Net Assets 2021: $709,730,3602021Assets 2022: $995,517,464Liabilities 2022: $170,721,258Net Assets 2022: $824,796,2062022Assets 2023: $1,131,010,157Liabilities 2023: $156,899,481Net Assets 2023: $974,110,6762023Assets 2024: $1,225,982,731Liabilities 2024: $198,297,807Net Assets 2024: $1,027,684,9242024

Highlighted filing

2023

Assets$1,131,010,157
Liabilities$156,899,481
Net Assets$974,110,676

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$600M$400M$200M$0-$200MExpenses 2010: $185,545,0622010Expenses 2011: $188,622,2142011Expenses 2012: $178,482,9842012Expenses 2013: $187,253,4302013Revenue 2014: $198,466,846Expenses 2014: $200,724,013Net Income 2014: -$2,257,1672014Revenue 2015: $206,754,995Expenses 2015: $203,247,584Net Income 2015: $3,507,4112015Revenue 2016: $238,438,811Expenses 2016: $235,623,673Net Income 2016: $2,815,1382016Revenue 2017: $254,537,118Expenses 2017: $258,806,086Net Income 2017: -$4,268,9682017Revenue 2018: $267,707,517Expenses 2018: $265,476,443Net Income 2018: $2,231,0742018Revenue 2019: $285,536,868Expenses 2019: $279,988,354Net Income 2019: $5,548,5142019Revenue 2020: $302,052,496Expenses 2020: $320,096,416Net Income 2020: -$18,043,9202020Revenue 2021: $339,416,707Expenses 2021: $334,141,124Net Income 2021: $5,275,5832021Revenue 2022: $379,747,521Expenses 2022: $377,095,243Net Income 2022: $2,652,2782022Revenue 2023: $382,602,553Expenses 2023: $376,025,019Net Income 2023: $6,577,5342023Revenue 2024: $427,070,951Expenses 2024: $412,141,678Net Income 2024: $14,929,2732024

Highlighted filing

2023

Revenue$382,602,553
Expenses$376,025,019
Net Income$6,577,534
Jump To
Filing Snapshot
Filing Period
Oct 1, 2022 to Sep 30, 2023
Signed
Aug 16, 2024
Return Version
2022v5.0
Gross Receipts
$491,619,719
Mission and Program Overview

Mission

Our mission is to improve the health of the communities we serve through our commitment to a common purpose of better patient care, better community health, and lower cost.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments Program Related$608,170,024$749,883,901▲ $141,713,877
Investments in Publicly Traded Securities$109,833,728$140,011,528▲ $30,177,800
Investments Other Securities$67,995,962$124,978,056▲ $56,982,094
Land, Buildings, and Equipment, Net$33,212,408$39,406,732▲ $6,194,324
Prepaid Expenses and Deferred Charges$22,047,961$27,184,588▲ $5,136,627
Savings and Temporary Cash Investments$107,757,420$18,585,409▼ $89,172,011
Inventories for Sale or Use$7,583,989$5,048,110▼ $2,535,879
Accounts Receivable$2,315,467$4,621,907▲ $2,306,440
Cash and Non-Interest-Bearing Accounts$3,420$2,070▼ $1,350
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$995,517,464$1,131,010,157▲ $135,492,693
Other Assets Total$36,597,085$21,287,856▼ $15,309,229
Liabilities
Accounts Payable and Accrued Expenses$108,292,180$87,721,360▼ $20,570,820
Other Liabilities$61,574,086$68,467,866▲ $6,893,780
Deferred Revenue$763,992$641,164▼ $122,828
Grants Payable$91,000$69,091▼ $21,909
Total Liabilities$170,721,258$156,899,481▼ $13,821,777
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$824,796,206$974,110,676▲ $149,314,470
Total Net Assets Fund Balance$824,796,206$974,110,676▲ $149,314,470
Total Liabilities and Net Assets / Fund Balance$995,517,464$1,131,010,157▲ $135,492,693

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$25,168,552$174,194,304$199,362,856
Other Land Buildings$12,115,164$501,543$12,616,707
Buildings$529,479$6,787,749$7,317,228
Land$1,471,728-$1,471,728
Leasehold Improvements$121,809$164,153$285,962
Investment Program Related Org$749,883,901--
Other Securities$124,978,056--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
-Director/President/CEO, Carilion ClinicPT$1,567,773$1,620,198$3,187,971
-Former EVP-$546,237$1,697,078$2,243,315
-DirectorFT$770,439$491,476$1,261,915
-COO, Carilion Clinic-$892,203$114,250$1,006,453
-SecretaryPT$642,289$259,415$901,704
-Director/Asst. TreasurerFT$745,723$104,929$850,652
-Senior Vice President/CHROFT$416,448$104,995$521,443
-Senior Vice President/CIOFT$431,759$78,033$509,792
-Vice President / CIOFT$319,297$132,124$451,421
-Vice PresidentFT$239,683$35,326$275,009
-Senior Vice President/CMIOFT$383,735$-118,440$265,295
-Senior Vice PresidentFT$316,054$-147,779$168,275
-Director/Treasurer/SVPFT$341,967$-186,160$155,807
-Asst. SecretaryFT$61,128$12,403$73,531
-Asst. TreasurerFT$150,264$-111,461$38,803

Highest Paid Contractors

ContractorServicesLocationCompensation
Nordic Consulting Partners INCConsulting Services2601 W BELTINE HIGHWAY, SUITE 600, Madison, WI 53715$7,930,215
Sirius Computer Solutions INCSoftware Services804 GREEN VALLEY ROAD, 104, Greensboro, NC 27408$6,538,647
Firstsource Solutions USA LLCSoftware Services10400 LINN STATION ROAD, SUITE 100, Louisville, KY 40223$5,651,860
Epic Systems CorporationSoftware Services1979 MILKY WAY, 200, Verona, WI 53593$5,155,634
Evergreen Healthcare PartnersConsulting Services6720 FRANK LLOYD WRIGHT AVE, Middleton, WI 53562$4,845,117
Revenue and Support

Revenue Composition

Contributions and Grants
$134,616
Program Service Revenue
$377,336,282
Investment Income
$3,496,656
Other Revenue
$1,634,999
All Other Contributions
$19,738
Change in Net Assets
$6,577,534
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$217,718,774
Other Expenses$158,306,245
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$165,335,756$2,528,014-$167,863,770
Information Technology$50,243,435--$50,243,435
Fees for Services Other$49,266,252$718,601$0$49,984,853
Other Employee Benefits$20,808,184$1,563,179-$22,371,363
Occupancy$13,287,054$368,955-$13,656,009
Depreciation Depletion$13,035,579--$13,035,579
Payroll Taxes$11,506,656$636,039-$12,142,695
Current Officers, Directors, Trustees, and Key Employees$2,327,944$7,158,572-$9,486,516
Office Expenses$6,066,313$1,733,391-$7,799,704
Pension Plan Contributions$5,438,894$95,527-$5,534,421
All Other Expenses$3,109,770$406,411$0$3,516,181
Insurance$966,901$2,237,706-$3,204,607
Advertising$2,556,210$1,048-$2,557,258
Fees for Services Management-$1,524,479-$1,524,479
Fees for Service Investment Mgmnt Fees-$1,458,154-$1,458,154
Other Expenses$1,402,854$1,794-$1,402,854
Fees for Services Legal-$902,757-$902,757
Fees for Services Accounting-$898,661-$898,661
Travel$665,336$154,675-$820,011
Comp Disqual Persons$320,009--$320,009
Fees for Services Lobbying$83,193--$83,193
Interest$12,973--$12,973
Total Functional Expenses$351,657,862$24,367,157$0$376,025,019
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
-Family member of G. Robert Vaughan, OfficerEmployeeNo$206,800
-Family Member of Jeanne Armentrout, DirectorEmployeeNo$113,209

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
BRIC Claims Payable$32,067,243
Pension Liability$17,299,867
Deferred Compensation Payable$10,744,361
Due to Affiliates$7,724,139
Lease Liability$632,256
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
Yes
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 2 Family/business relationships amongst interested persons

Nancy Howell Agee, Jeanne Armentrout, Nicholas Conte, David Hagadorn, Donald Halliwill, G. Robert Vaughan, Jr, Julie Smith-Hamilton and Paul Hudgins - Business relationship

Form 990, Part VI, Line 6 Classes of members or stockholders

The organization has a single member. The sole member is Carilion Clinic, a charitable tax-exempt organization which serves as the parent company of the Carilion Clinic integrated health care delivery system. The sole member elects the directors of the organization and has certain other reserved powers.

Form 990, Part VI, Line 7A Members or stockholders electing members of governing body

The sole member of the organization, Carilion Clinic, elects the members of the governing body of the organization periodically as terms expire. The sole member also has the right to remove directors and fill any vacancies on the Board that may occur for any reason.

Form 990, Part VI, Line 7B Decisions requiring approval by members or stockholders

The sole member of the organization, Carilion Clinic, holds reserved powers with respect to certain enumerated actions, including appointment of CEO; approval of borrowings, budgets, and strategic plans; and amendments of Articles of Incorporation and Bylaws, among others. Approval by the Board of Directors of Carilion Clinic is required for such actions. In addition to the reserved powers, under the laws of the Commonwealth of Virginia, certain extraordinary actions require member approval, such as mergers, consolidations, liquidations, and the sale of substantially all of the assets of the organization. See also Schedule O disclosure for Form 990, Part VI, Section A, Line 7a.

Form 990, Part VI, Line 8B Documentation of meetings held by committees of governing body

The filing organization has no committees.

Form 990, Part VI, Line 11B Review of form 990 by governing body

The Form 990 was prepared by Carilion's internal Tax Department with input from various Carilion departments, as applicable, and reviewed by internal management. Prior to filing, all Board Members were notified via email that the final Form 990 was posted on the organization's Board portal, which is the mechanism used to disseminate meeting materials to the directors, and were encouraged to call with any questions they might have.

Form 990, Part VI, Line 12C Conflict of interest policy

Our organization monitors and reviews proposed and current transactions for conflicts of interest in a variety of ways. At the governing board level, we have board members complete an initial (upon appointment) and annual conflict of interest questionnaire to disclose actual or potential conflicts. Board members are required to update their disclosure as needed in between questionnaires. All disclosures are reviewed by the Compliance Office and as needed escalated to the appropriate leaders/board members for further discussion/review. If a disclosure is viewed as an actual or potential conflict, an action is recommended to the Compliance Committee of the Carilion Clinic Board and implemented as approved. Actions can include recusal in discussion/voting at board meetings, limitation/termination of the transaction, removal from board appointment or other appropriate controls. In addition, at any time, board members are encouraged to disclose any potential conflicts as they arise at a board meeting and to recuse themselves as deemed appropriate. The same process takes place as described above for key employees (upon hire and annually thereafter), including all officers, members of the management team, physicians/mid-level practitioners, pharmacists and key supply chain buyers. After review and further discussion as needed, action may be required to manage an actual conflict or to reduce the appearance of such as approved by the Compliance Office and other key management team members. As needed, the governing board leaders are notified of any conflicts which may impact board proceedings.

Form 990, Part VI, Line 15A Process to establish compensation of top management official

The organization has a single member, Carilion Clinic, a charitable tax-exempt organization which serves as the parent company of the Carilion Clinic integrated health care delivery system. Executive compensation is reviewed annually by the Carilion Clinic Board of Directors Compensation Committee. This Committee is made up of independent Board Members of Carilion Clinic who do not have a conflict of interest with any of the executives being reviewed. With respect to Carilion Clinic, the Compensation Committee reviews the compensation of the Board of Governors annually, which includes the President and Chief Executive Officer, the Executive Vice Presidents (Chief Financial Officer, Chief Medical Officer, Chief Operating Officer, Chief Administrative Officer and Chief Legal Officer), and select Senior Vice Presidents who are the physician Chairs of the Clinical Departments. For the fiscal year covered by this return, the Compensation Committee also used the same process to review the compensation of other Disqualified Individuals, including the Hospital Vice Presidents. In addition, the Compensation Committee annually reviews the compensation philosophy for all executive leaders, which includes Vice Presidents, Senior Vice Presidents, Executive Vice Presidents, and the CEO, as well as the compensation philosophy for employed physicians. Some officers of the organization who are not compensated in their capacity as an officer but rather in their role as employee in a position not mentioned above are not subject to Committee review. This review included review of a comprehensive report from an independent, outside compensation consultant specializing in healthcare organizations for certain select positions and the prior year's report on all of the reviewed positions. The reports reviewed by the Committee included a detailed comparison of total compensation and each element thereof, including base salary, bonus, 'at-risk other cash compensation, and benefits, including deferred and retirement benefits. Compensation was compared to both a national and regional peer group of organizations similar in size and structure to the organization, the list of which was reviewed by the Compensation Committee. The Compensation Committee maintained minutes of its meetings, setting forth the deliberations and decisions of the Committee regarding the compensation of these executives.

Form 990, Part VI, Line 15B Process to establish compensation of other employees

See response to line 15A.

Form 990, Part VI, Line 19 Required documents available to the public

The organization's governing documents, conflict of interest statement, and financial statements are released from time to time during the tax year upon request. The conflict of interest policy is included in our Code of Excellence which is available to the public on our website. The Articles of Incorporation are available from the Virginia State Corporation Commission. Limited financial information for the Carilion Clinic companies as a whole is available on the Carilion Clinic website.

Form 990, Part VIII, Line 2F Other Program Service Revenue

Rent from Affiliates - Total Revenue: 3112, Related or Exempt Function Revenue: 3112, Unrelated Business Revenue: , Revenue Excluded from Tax Under Sections 512, 513, or 514: ;

Form 990, Part VIII, Line 11D Other Miscellaneous Revenue

Miscellaneous - Total Revenue: 155323, Related or Exempt Function Revenue: 155323, Unrelated Business Revenue: , Revenue Excluded from Tax Under Sections 512, 513, or 514: ; Miscellaneous - Total Revenue: 139769, Related or Exempt Function Revenue: 139769, Unrelated Business Revenue: , Revenue Excluded from Tax Under Sections 512, 513, or 514: ;

Filing and Contact Details

Filer

Filer Name
Carilion Services Inc
EIN
54-1190879
Phone
5402245102
Address
PO BOX 12385, Roanoke, VA 24025-2385

Signing Officer

Name
G Robert Vaughan Jr
Title
Treasurer
Phone
5402245102
Signed
2024-08-16

Organization Details

Formed
1982
Legal Domicile
Va
Voting Board Members
4
Independent Board Members
0
Employees
2,465
Volunteers
0
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 4A Program Service Accomplishments

Carilion Services Inc., (CSI), provides management services and administrative functions for Carilion Clinic affiliates to enhance our core hospital and system business services for cost-effectiveness, compliance, and quality. CSI provides management leadership and oversight for information technology, human resources, legal services, patient billing, accounting and finance, internal audit, privacy and compliance, materials management, marketing & communications, community health and outreach, market planning and development and overall wellness services. In addition, through its ownership of Carilion Clinic Patient Transportation, LLC, the organization staffs medical air transport helicopters which flew 1,784 patients and operates a ground service which provided 15,560 medical transports during the year. It also provides medical staffing to its supported affiliate hospitals through its Carilion Professional Services, LLC division. These measures assisted the Clinic's hospitals in admitting 43,031 patients and providing 254,220 days of care during the year and supporting numerous programs designed to serve the health needs of the area. Honoring its commitment to serving the health care needs of the region regardless of patient ability to pay, the Carilion Clinic hospitals collectively provided over $81 million in uncompensated care and other community benefits.

Form 990, Part IV, Line 11F Disclosure of Uncertain Tax Positions

Management has evaluated their income tax positions under the guidance included in ASC 740. Based on their review, management has not identified any material uncertain tax positions to be recorded or disclosed in the financial statements.

Form 990, Part IX, Line 11G Other Fees

Physician/Professional/Staffing Services - Total Expense: 3038507, Program Service Expense: 3038507, Management and General Expenses: , Fundraising Expenses: ; Billing & Collection Services - Total Expense: 663351, Program Service Expense: , Management and General Expenses: 663351, Fundraising Expenses: ; Other Purchased Services - Total Expense: 4560017, Program Service Expense: 4540487, Management and General Expenses: 19530, Fundraising Expenses: ; Contract Fees/Consulting - Total Expense: 37733481, Program Service Expense: 37701649, Management and General Expenses: 31832, Fundraising Expenses: ; Repairs and Maintenance - Total Expense: 3729738, Program Service Expense: 3725850, Management and General Expenses: 3888, Fundraising Expenses: ; Reference Labs - Total Expense: 259759, Program Service Expense: 259759, Management and General Expenses: , Fundraising Expenses: ;

Form 990, Part XI, Line 9 Other changes in net assets or fund balances

Pension-related changes other than net periodic pension costs - -5483887; Transfers to/from Affiliates - Net - 48270195; Subsidiary investments adjustment - 90492820;

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Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$1,226$198$1,028$427$412$14.9
2023Detailed filing. Detailed filing data is available for this year.$1,131$157$974$383$376$6.58
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$996$171$825$380$377$2.65
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$930$220$710$339$334$5.28
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$939$271$667$302$320$18.0
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$904$260$644$286$280$5.55
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$805$173$632$268$265$2.23
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$734$186$548$255$259$4.27
2016Detailed filing. Detailed filing data is available for this year.$682$206$476$238$236$2.82
2015Detailed filing. Detailed filing data is available for this year.$635$170$465$207$203$3.51
2014Detailed filing. Detailed filing data is available for this year.$586$147$439$198$201$2.26
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$547$118$430$187
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$491$126$365$178
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$453$97.5$355$189
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$476$86.2$390$186