Civic Intelligence

Concern Hotline Inc.

990 • Fiscal year 2024 • EIN 54-1097847

Jan 01, 2024 to Dec 31, 2024 • Filed on Sep 22, 2025

Organization ProfileWWW.CONCERNHOTLINE.ORG
301 North Cameron Street 201Winchester, VA 22601

(540) 667-0145

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

76th percentile

0.07x

Higher debt load relative to assets than 76% of similar nonprofits.

2024 filings • 501(c)3 • <$500k nonprofits • Source year 2024

Liabilities / Revenue

74th percentile

0.03x

Higher debt load relative to revenue than 74% of similar nonprofits.

2024 filings • 501(c)3 • <$500k nonprofits • Source year 2024

Net Margin

53rd percentile

4.8%

Higher net margin than 53% of similar nonprofits.

2024 filings • 501(c)3 • <$500k nonprofits • Source year 2024

Top Officer Pay

98th percentile

$94,597

Higher top officer pay than 98% of similar nonprofits.

Top officer pay equals 42.4% of source-year revenue.

2024 filings • 501(c)3 • <$500k nonprofits • Source year 2024

Asset Growth

74th percentile

21%

Faster asset growth than 74% of similar nonprofits.

2024 filings • 501(c)3 • <$500k nonprofits • Annualized from 2023 to 2024

Revenue Growth

54th percentile

6.1%

Faster revenue growth than 54% of similar nonprofits.

2024 filings • 501(c)3 • <$500k nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets76th percentile

Assets

Up

$97,421

Up $17,214 (+21%) from 2023

Net Assets

Up

$90,866

Up $10,659 (+13%) from 2023

Liabilities

Up

$6,555

Up $6,555 from 2023

Revenue And Expenses
Liabilities / Revenue74th percentileNet Margin53rd percentile

Revenue

Up

$223,329

Up $12,879 (+6.1%) from 2023

Expenses

Up

$212,670

Up $21,571 (+11%) from 2023

Net Income

Down

$10,659

Down $8,692 (-45%) from 2023

Historical Trend

Balance Sheet Trend

Asset Growth74th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$100K$50K$0Assets 2010: $22,731Liabilities 2010: $8,8562010Assets 2011: $35,088Liabilities 2011: $8,406Net Assets 2011: $26,6822011Assets 2012: $40,425Liabilities 2012: $5,008Net Assets 2012: $35,4172012Assets 2013: $59,291Liabilities 2013: $5,197Net Assets 2013: $54,0942013Assets 2014: $70,489Liabilities 2014: $4,966Net Assets 2014: $65,5232014Assets 2015: $74,430Liabilities 2015: $3,891Net Assets 2015: $70,5392015Assets 2016: $57,283Liabilities 2016: $1,783Net Assets 2016: $55,5002016Assets 2018: $52,758Liabilities 2018: $0Net Assets 2018: $52,7582018Assets 2019: $50,675Liabilities 2019: $0Net Assets 2019: $50,6752019Assets 2020: $73,300Liabilities 2020: $0Net Assets 2020: $73,3002020Assets 2021: $86,930Liabilities 2021: $0Net Assets 2021: $86,9302021Assets 2022: $60,856Liabilities 2022: $0Net Assets 2022: $60,8562022Assets 2023: $80,207Liabilities 2023: $0Net Assets 2023: $80,2072023Assets 2024: $97,421Liabilities 2024: $6,555Net Assets 2024: $90,8662024

Highlighted filing

2024

Assets$97,421
Liabilities$6,555
Net Assets$90,866
Open 2024 Filing

Operations Trend

Revenue Growth54th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$300K$200K$100K$0-$100KRevenue 2010: $89,913Expenses 2010: $92,297Net Income 2010: -$2,3842010Revenue 2011: $115,627Expenses 2011: $102,820Net Income 2011: $12,8072011Revenue 2012: $118,414Expenses 2012: $109,679Net Income 2012: $8,7352012Revenue 2013: $123,298Expenses 2013: $104,621Net Income 2013: $18,6772013Revenue 2014: $112,093Expenses 2014: $100,664Net Income 2014: $11,4292014Revenue 2015: $118,195Expenses 2015: $113,179Net Income 2015: $5,0162015Revenue 2016: $112,244Expenses 2016: $127,283Net Income 2016: -$15,0392016Revenue 2018: $155,025Expenses 2018: $135,570Net Income 2018: $19,4552018Revenue 2019: $134,796Expenses 2019: $136,879Net Income 2019: -$2,0832019Revenue 2020: $163,018Expenses 2020: $140,393Net Income 2020: $22,6252020Revenue 2021: $173,378Expenses 2021: $159,748Net Income 2021: $13,6302021Revenue 2022: $143,730Expenses 2022: $169,804Net Income 2022: -$26,0742022Revenue 2023: $210,450Expenses 2023: $191,099Net Income 2023: $19,3512023Revenue 2024: $223,329Expenses 2024: $212,670Net Income 2024: $10,6592024

Highlighted filing

2024

Revenue$223,329
Expenses$212,670
Net Income$10,659
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Sep 22, 2025
Return Version
2024v5.0
Gross Receipts
$286,921
Mission and Program Overview

Mission

To comfort and calm community members in crisis by providing crisis intervention, suicide prevention, information and referral services via a 24 hour, 7 days a week volunteer telephone hotline.

24 hour, 7 days a week crisis intervention hotline

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$80,207$97,421▲ $17,214
Total Assets$80,207$97,421▲ $17,214
Liabilities
Other Liabilities-$6,555-
Total Liabilities$0$6,555▲ $6,555
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$80,207$88,866▲ $8,659
Net Assets With Donor Restrictions-$2,000-
Total Net Assets Fund Balance$80,207$90,866▲ $10,659
Total Liabilities and Net Assets / Fund Balance$80,207$97,421▲ $17,214
Compensation and Service Providers
Top Officer Pay98th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Russell HollandExecutive DiFT$81,210$13,387$94,597

Board Members and Trustees

NameTitle
C Sean HillearyPresident
Daniel SoaresDirector
Laura SuttonDirector
Lauren CrawfordDirector
Lizi LewisDirector
Michelle SmelserDirector
Nicolas ColemanSecretary
Jo Ann BlakerTreasurer
Dr Rodney BragdonVice Preside
Revenue and Support

Revenue Composition

Contributions and Grants
$182,468
Program Service Revenue
$48,000
Investment Income
$752
Other Revenue
$-7,891
All Other Contributions
$77,457
Change in Net Assets
$10,659
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$148,869
Other Expenses$63,801
Total Fundraising Expense$14,156
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Current Officers, Directors, Trustees, and Key Employees$70,948$13,244$10,406$94,598
Other Salaries and Wages$41,837--$41,837
Office Expenses$13,157$4,216-$17,373
Payroll Taxes$10,915$851$668$12,434
Information Technology-$9,966-$9,966
Occupancy$4,675$1,386$2,895$8,956
Advertising$7,843--$7,843
Insurance$1,323$2,153$127$3,603
Fees for Services Accounting-$2,822-$2,822
All Other Expenses$1,506$1,106-$2,612
Other Expenses$1,608--$1,608
Conferences and Meetings-$720-$720
Travel$60$416$60$536
Total Functional Expenses$161,634$36,880$14,156$212,670
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$63,592
Fundraising Gross Income$55,527
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Fish Fry$81,519$35,029$9,946$25,083
Golf Tournament$42,774$12,383$5,160$7,223
Total Events$131,280$54,399$44,701$9,698
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Payroll Liabilities$6,555
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Backup withholding compliance
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
No
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“A copy of the 990 was sent to the board members to review prior to filing.”

Form 990, Page 6, Part VI, Line 19

“Governing documents and financial statements will be made available to the public upon written request.”

Filing and Contact Details

Filer

Filer Name
Concern Hotline Inc
EIN
54-1097847
Phone
5406670145
Address
301 NORTH CAMERON STREET 201, WINCHESTER, VA 22601

Signing Officer

Name
Russell Holland
Title
Executive Director
Phone
5405361630
Signed
2025-09-22
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Russell Holland
Formed
1979
Legal Domicile
Va
Voting Board Members
9
Independent Board Members
9
Employees
2
Volunteers
225

Preparer

Firm
Updegrove Mcdaniel Mcmullen Chiccehitto
Address
5 LOUDOUN STREET SW SUITE B, LEESBURG, VA 20175
Preparer
Mark S Burgess
Phone
7037711818
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0A COPY OF THE 990 WAS SENT TO THE BOARD MEMBERS TO REVIEW PRIOR TO FILING.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1GOVERNING DOCUMENTS AND FINANCIAL STATEMENTS WILL BE MADE AVAILABLE TO THE PUBLIC UPON WRITTEN REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 19
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Filings

Displayed year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$97,421
Liabilities
$6,555
Net assets
$90,866
Revenue
$223,329
Expenses
$212,670
Net income
$10,659
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.97$0.07$0.91$2.23$2.13$0.11
2023Detailed filing. Detailed filing data is available for this year.$0.80$0.00$0.80$2.10$1.91$0.19
2022Detailed filing. Detailed filing data is available for this year.$0.61$0.00$0.61$1.44$1.70$0.26
2021Detailed filing. Detailed filing data is available for this year.$0.87$0.00$0.87$1.73$1.60$0.14
2020Detailed filing. Detailed filing data is available for this year.$0.73$0.00$0.73$1.63$1.40$0.23
2019Detailed filing. Detailed filing data is available for this year.$0.51$0.00$0.51$1.35$1.37$0.02
2018Detailed filing. Detailed filing data is available for this year.$0.53$0.00$0.53$1.55$1.36$0.19
2016Detailed filing. Detailed filing data is available for this year.$0.57$0.02$0.56$1.12$1.27$0.15
2015Detailed filing. Detailed filing data is available for this year.$0.74$0.04$0.71$1.18$1.13$0.05
2014Detailed filing. Detailed filing data is available for this year.$0.70$0.05$0.66$1.12$1.01$0.11
2013Summary only. Only limited summary data is available for this year.$0.59$0.05$0.54$1.23$1.05$0.19
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.40$0.05$0.35$1.18$1.10$0.09
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.35$0.08$0.27$1.16$1.03$0.13
2010Summary only. Only limited summary data is available for this year.$0.23$0.09$0.90$0.92$0.02