Civic Intelligence

Better Business Bureau Of

EIN 53-0034880 • 501(c)6 • Washington, DC

View Organization Page

Profile

Voluntary member organization providing information, marketing/advertising monitoring, complaint resolution to businesses and consumers, and public education.

1411 K Street NW 10th FloorWashington, DC 20005

bbb.org/DC-EASTERNPA

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

48th percentile

0.22x

Higher debt load relative to assets than 48% of similar nonprofits.

501(c)6 • $10M-$25M nonprofits • Source year 2025

Liabilities / Revenue

65th percentile

0.53x

Higher debt load relative to revenue than 65% of similar nonprofits.

501(c)6 • $10M-$25M nonprofits • Source year 2025

Net Margin

9th percentile

-14%

Higher net margin than 9% of similar nonprofits.

501(c)6 • $10M-$25M nonprofits • Source year 2025

Top Officer Pay

82nd percentile

$651,316

Higher top officer pay than 82% of similar nonprofits.

Top officer pay equals 11.2% of source-year revenue.

501(c)6 • $10M-$25M nonprofits • Source year 2025

Asset Growth

28th percentile

0.2%

Faster asset growth than 28% of similar nonprofits.

501(c)6 • $10M-$25M nonprofits • Annualized from 2024 to 2025

Revenue Growth

48th percentile

5.6%

Faster revenue growth than 48% of similar nonprofits.

501(c)6 • $10M-$25M nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets48th percentile

Assets

Up

$14,083,111

Up $1,248,266 (+9.7%) from 2023

Liabilities

Up

$3,047,862

Up $718,647 (+31%) from 2023

Net Assets

Up

$11,035,249

Up $529,619 (+5.0%) from 2023

Operations
Liabilities / Revenue65th percentileNet Margin9th percentile

Revenue

Up

$5,485,916

Up $130,574 (+2.4%) from 2023

Expenses

Up

$6,139,285

Up $506,817 (+9.0%) from 2023

Net Income

Down

-$653,369

Down $376,243 (-136%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth28th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$15M$10M$5.0M$0Assets 2011: $3,771,423Liabilities 2011: $511,566Net Assets 2011: $3,259,8572011Assets 2012: $4,294,151Liabilities 2012: $572,906Net Assets 2012: $3,721,2452012Assets 2013: $4,904,430Liabilities 2013: $662,424Net Assets 2013: $4,242,0062013Assets 2014: $5,879,239Liabilities 2014: $761,181Net Assets 2014: $5,118,0582014Assets 2015: $6,522,553Liabilities 2015: $827,905Net Assets 2015: $5,694,6482015Assets 2016: $7,428,001Liabilities 2016: $887,848Net Assets 2016: $6,540,1532016Assets 2017: $8,839,496Liabilities 2017: $1,278,885Net Assets 2017: $7,560,6112017Assets 2018: $10,040,964Liabilities 2018: $1,507,515Net Assets 2018: $8,533,4492018Assets 2019: $11,145,468Liabilities 2019: $1,735,452Net Assets 2019: $9,410,0162019Assets 2020: $11,527,961Liabilities 2020: $1,706,774Net Assets 2020: $9,821,1872020Assets 2021: $13,750,929Liabilities 2021: $1,965,411Net Assets 2021: $11,785,5182021Assets 2022: $11,908,865Liabilities 2022: $1,622,938Net Assets 2022: $10,285,9272022Assets 2023: $12,834,845Liabilities 2023: $2,329,215Net Assets 2023: $10,505,6302023Assets 2024: $14,083,111Liabilities 2024: $3,047,862Net Assets 2024: $11,035,2492024

Highlighted filing

2024

Assets$14,083,111
Liabilities$3,047,862
Net Assets$11,035,249
Open 2024 Filing

Operations Trend

Revenue Growth48th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0-$2.0MRevenue 2011: $4,340,673Expenses 2011: $3,866,417Net Income 2011: $474,2562011Revenue 2012: $4,163,860Expenses 2012: $3,828,477Net Income 2012: $335,3832012Revenue 2013: $4,374,660Expenses 2013: $3,909,223Net Income 2013: $465,4372013Revenue 2014: $4,582,426Expenses 2014: $3,943,874Net Income 2014: $638,5522014Revenue 2015: $4,901,672Expenses 2015: $4,269,637Net Income 2015: $632,0352015Revenue 2016: $4,933,661Expenses 2016: $4,234,782Net Income 2016: $698,8792016Revenue 2017: $5,286,964Expenses 2017: $4,571,108Net Income 2017: $715,8562017Revenue 2018: $5,400,916Expenses 2018: $4,645,491Net Income 2018: $755,4252018Revenue 2019: $5,605,762Expenses 2019: $4,932,897Net Income 2019: $672,8652019Revenue 2020: $5,354,878Expenses 2020: $5,048,457Net Income 2020: $306,4212020Revenue 2021: $5,557,141Expenses 2021: $5,298,129Net Income 2021: $259,0122021Revenue 2022: $5,350,301Expenses 2022: $5,038,222Net Income 2022: $312,0792022Revenue 2023: $5,355,342Expenses 2023: $5,632,468Net Income 2023: -$277,1262023Revenue 2024: $5,485,916Expenses 2024: $6,139,285Net Income 2024: -$653,3692024

Highlighted filing

2024

Revenue$5,485,916
Expenses$6,139,285
Net Income-$653,369
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$14,083,111
Liabilities
$3,047,862
Net assets
$11,035,249
Revenue
$5,485,916
Expenses
$6,139,285
Net income
-$653,369
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$14.1$3.05$11.0$5.49$6.14$0.65
2023Detailed filing. Detailed filing data is available for this year.$12.8$2.33$10.5$5.36$5.63$0.28
2022Detailed filing. Detailed filing data is available for this year.$11.9$1.62$10.3$5.35$5.04$0.31
2021Detailed filing. Detailed filing data is available for this year.$13.8$1.97$11.8$5.56$5.30$0.26
2020Detailed filing. Detailed filing data is available for this year.$11.5$1.71$9.82$5.35$5.05$0.31
2019Detailed filing. Detailed filing data is available for this year.$11.1$1.74$9.41$5.61$4.93$0.67
2018Detailed filing. Detailed filing data is available for this year.$10.0$1.51$8.53$5.40$4.65$0.76
2017Detailed filing. Detailed filing data is available for this year.$8.84$1.28$7.56$5.29$4.57$0.72
2016Detailed filing. Detailed filing data is available for this year.$7.43$0.89$6.54$4.93$4.23$0.70
2015Detailed filing. Detailed filing data is available for this year.$6.52$0.83$5.69$4.90$4.27$0.63
2014Summary only. Only limited summary data is available for this year.$5.88$0.76$5.12$4.58$3.94$0.64
2013Summary only. Only limited summary data is available for this year.$4.90$0.66$4.24$4.37$3.91$0.47
2012Summary only. Only limited summary data is available for this year.$4.29$0.57$3.72$4.16$3.83$0.34
2011Summary only. Only limited summary data is available for this year.$3.77$0.51$3.26$4.34$3.87$0.47
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
Apr 3, 2025
Return Version
2023v6.0
Gross Receipts
$5,627,092
Mission and Program Overview

Mission

Voluntary member organization providing information, marketing/advertising monitoring, complaint resolution to businesses and consumers, and public education.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$7,090,942$8,342,988▲ $1,252,046
Intangible Assets$1,080,015$1,726,915▲ $646,900
Investments Other Securities$962,754$1,514,404▲ $551,650
Savings and Temporary Cash Investments$930,550$993,300▲ $62,750
Land, Buildings, and Equipment, Net$741,453$696,235▼ $45,218
Accounts Receivable$228,991$369,772▲ $140,781
Cash and Non-Interest-Bearing Accounts$1,051,309$279,044▼ $772,265
Prepaid Expenses and Deferred Charges$80,526$73,968▼ $6,558
Other Notes and Loans Receivable, Net$650,565$70,172▼ $580,393
Total Assets$12,834,845$14,083,111▲ $1,248,266
Other Assets Total$17,740$16,313▼ $1,427
Liabilities
Other Liabilities$1,655,075$2,480,708▲ $825,633
Deferred Revenue$528,673$417,999▼ $110,674
Accounts Payable and Accrued Expenses$145,467$149,155▲ $3,688
Total Liabilities$2,329,215$3,047,862▲ $718,647
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$10,505,630$11,035,249▲ $529,619
Total Net Assets Fund Balance$10,505,630$11,035,249▲ $529,619
Total Liabilities and Net Assets / Fund Balance$12,834,845$14,083,111▲ $1,248,266

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$470,791$273,206$743,997
Leasehold Improvements$37,038$198,075$235,113
Equipment$6,938$177,979$184,917
Land$180,113-$180,113
Other Land Buildings$1,653$66,589$68,242
Other Securities$1,514,404--
Compensation and Service Providers
Top Officer Pay82nd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Edward JohnsonPresident &FT$548,333$98,605$646,938
Edward JohnsonPresident & CEO-$498,333$154,605$646,938
Andrew GoodeRegional VicFT$168,497$32,504$201,001
Andrew GoodeRegional Vice Pres.-$158,497$42,504$201,001
Rebecca KieserDirector - BFT$166,200$28,500$194,700
Rebecca KieserDirector - Bus Dev-$160,000$28,700$194,700
Angela ObitzDirector of OperaFT$105,563$14,614$120,177

Board Members and Trustees

NameTitle
Dudley DworkenChairman/Director
George SchaubDirector
Gerald MurphyDirector
James MurphyDirector
Kyle KnauffDirector
Mark RichardsonDirector
Mark ZetlinDirector
Michael SullivanDirector
Mike SchwartzDirector
Morlon Bell-izzardDirector
William KiniryDirector
William NicolaisDirector
Mark DimuzioSecretary/di
Albert Corrato JrTreasurer/di
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$4,713,542
Investment Income
$363,861
Other Revenue
$408,513
Change in Net Assets
$-653,369
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$4,463,799
Other Expenses$1,675,486
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$2,462,911
Current Officers, Directors, Trustees, and Key Employees---$1,083,675
Other Employee Benefits---$373,042
Occupancy---$335,440
Pension Plan Contributions---$293,391
Payroll Taxes---$250,780
Office Expenses---$189,192
All Other Expenses---$185,181
Other Expenses---$93,823
Information Technology---$76,615
Depreciation Depletion---$52,595
Fees for Services Accounting---$34,825
Travel---$31,137
Insurance---$28,217
Conferences and Meetings---$9,643
Total Functional Expenses$0$0$0$6,139,285
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
In-house lobbying only
No
Subject to proxy tax
Yes
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Payable$1,329,893
Deferred Retirement Payable$1,150,815
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 6

“The organization is a non-profit non-stock corporation with members.”

Form 990, Page 6, Part VI, Line 7A

“The board of directors is elected by members.”

Form 990, Page 6, Part VI, Line 11B

“A draft copy of the form 990 and attachments is provided to the finance committee for review for the board of directors at least one week prior to the filing of the return.”

Form 990, Page 6, Part VI, Line 12C

“The organization annually reviews the conflict of interest disclosures, and requires board members to annually submit updated disclosures.”

Form 990, Page 6, Part VI, Line 15A

“Executive compensation is reviewed by the wage and compensation committee and approved by the board of directors.”

Form 990, Page 6, Part VI, Line 19

“The organization's governing documents, policies and financial statements are not made available to the public.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau of
EIN
53-0034880
Phone
2023938031
Address
1411 K STREET NW 10TH FLOOR, WASHINGTON, DC 20005

Signing Officer

Name
Edward Johnson
Title
President & CEO
Phone
2023938031
Signed
2025-04-03
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Edward Johnson
Formed
1920
Legal Domicile
Dc
Voting Board Members
15
Independent Board Members
14
Employees
70
Volunteers
14

Preparer

Firm
Allen CFO Group LLC
Address
108 LOBLOLLY CT, WALLACE, NC 28466
Preparer
Anthony F Allen CPA
Phone
9108329200
Supplemental Narrative

Financial Statement Notes

Schedule D, Page 3, Part X

“The bureau accounts for the effect of any uncertain tax positions based on a "more likely than not" threshold to the recognition of the tax positions being sustained based on the technical merits of the position under scrutiny by the applicable taxing authority. If a tax position or positions are deemed to result in uncertainties of those positions, the unrecognized tax effect is estimated based on a "cumulative probability assessment" that aggregates the estimated tax liability for uncertain tax positions. Interest and penalties, if any, are accrued as a component of general and administrative expenses when assessed. Income tax years ended prior to june 30, 2020 are no longer subject to audit by taxing authorities.”

Raw XML AppendixShowing 400 of 512 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt3DIR OF OPERA
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IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
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IRS990ScheduleD/OtherSecuritiesGrp/Desc0ANNUITY CONTRACTS
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IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0THE BUREAU ACCOUNTS FOR THE EFFECT OF ANY UNCERTAIN TAX POSITIONS BASED ON A "MORE LIKELY THAN NOT" THRESHOLD TO THE RECOGNITION OF THE TAX POSITIONS BEING SUSTAINED BASED ON THE TECHNICAL MERITS OF THE POSITION UNDER SCRUTINY BY THE APPLICABLE TAXING AUTHORITY. IF A TAX POSITION OR POSITIONS ARE DEEMED TO RESULT IN UNCERTAINTIES OF THOSE POSITIONS, THE UNRECOGNIZED TAX EFFECT IS ESTIMATED BASED ON A "CUMULATIVE PROBABILITY ASSESSMENT" THAT AGGREGATES THE ESTIMATED TAX LIABILITY FOR UNCERTAIN TAX POSITIONS. INTEREST AND PENALTIES, IF ANY, ARE ACCRUED AS A COMPONENT OF GENERAL AND ADMINISTRATIVE EXPENSES WHEN ASSESSED. INCOME TAX YEARS ENDED PRIOR TO JUNE 30, 2020 ARE NO LONGER SUBJECT TO AUDIT BY TAXING AUTHORITIES.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 3, PART X
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm0EDWARD JOHNSON
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm1ANDREW GOODE
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm2REBECCA KIESER
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt0PRESIDENT & CEO
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt1REGIONAL VICE PRES.
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt2DIRECTOR - BUS DEV
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IRS990ScheduleJ/SupplementalInformationDetail/ExplanationTxt0PART 1, LINE 4B EDWARD J. JOHNSON, III - NON-QUALIFIED DEFERRED COMPENSATION - 38,956
IRS990ScheduleJ/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE J, PART III
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE ORGANIZATION IS A NON-PROFIT NON-STOCK CORPORATION WITH MEMBERS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE BOARD OF DIRECTORS IS ELECTED BY MEMBERS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2A DRAFT COPY OF THE FORM 990 AND ATTACHMENTS IS PROVIDED TO THE FINANCE COMMITTEE FOR REVIEW FOR THE BOARD OF DIRECTORS AT LEAST ONE WEEK PRIOR TO THE FILING OF THE RETURN.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE ORGANIZATION ANNUALLY REVIEWS THE CONFLICT OF INTEREST DISCLOSURES, AND REQUIRES BOARD MEMBERS TO ANNUALLY SUBMIT UPDATED DISCLOSURES.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4EXECUTIVE COMPENSATION IS REVIEWED BY THE WAGE AND COMPENSATION COMMITTEE AND APPROVED BY THE BOARD OF DIRECTORS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5THE ORGANIZATION'S GOVERNING DOCUMENTS, POLICIES AND FINANCIAL STATEMENTS ARE NOT MADE AVAILABLE TO THE PUBLIC.

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