Civic Intelligence

Senior Resources of West Michigan

EIN 38-2048765 • 501(c)3 • Muskegon, MI

View Organization Page

Profile

Provide comprehensive and coordinated services to the aging population of Muskegon, Ottawa, and Oceana Counties

560 Seminole RoadMuskegon, MI 49444

www.seniorresourceswmi.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

66th percentile

0.40x

Higher debt load relative to assets than 66% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Liabilities / Revenue

34th percentile

0.15x

Higher debt load relative to revenue than 34% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Net Margin

50th percentile

4.3%

Higher net margin than 50% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Top Officer Pay

23rd percentile

$162,594

Higher top officer pay than 23% of similar nonprofits.

Top officer pay equals 0.4% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Asset Growth

98th percentile

145%

Faster asset growth than 98% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2024 to 2025

Revenue Growth

58th percentile

11%

Faster revenue growth than 58% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets66th percentile

Assets

Up

$14,287,542

Up $8,459,854 (+145%) from 2024

Liabilities

Up

$5,650,622

Up $1,878,501 (+50%) from 2024

Net Assets

Up

$8,636,920

Up $6,581,353 (+320%) from 2024

Operations
Liabilities / Revenue34th percentileNet Margin50th percentile

Revenue

Up

$37,057,513

Up $3,653,503 (+11%) from 2024

Expenses

Up

$35,458,101

Up $1,130,811 (+3.3%) from 2024

Net Income

Up

$1,599,412

Up $2,522,692 (+273%) from 2024

Trend Graphs

Balance Sheet Trend

Asset Growth98th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$15M$10M$5.0M$0Assets 2010: $4,607,106Liabilities 2010: $2,444,781Net Assets 2010: $2,162,3252010Assets 2011: $4,714,891Liabilities 2011: $2,223,658Net Assets 2011: $2,491,2332011Assets 2012: $5,637,134Liabilities 2012: $2,445,180Net Assets 2012: $3,191,9542012Assets 2013: $7,948,969Liabilities 2013: $4,000,569Net Assets 2013: $3,948,4002013Assets 2014: $9,431,573Liabilities 2014: $4,289,544Net Assets 2014: $5,142,0292014Assets 2015: $8,160,207Liabilities 2015: $2,077,827Net Assets 2015: $6,082,3802015Assets 2016: $8,279,249Liabilities 2016: $1,873,798Net Assets 2016: $6,405,4512016Assets 2017: $8,970,031Liabilities 2017: $2,389,749Net Assets 2017: $6,580,2822017Assets 2018: $10,053,939Liabilities 2018: $2,646,637Net Assets 2018: $7,407,3022018Assets 2019: $9,882,141Liabilities 2019: $2,748,702Net Assets 2019: $7,133,4392019Assets 2020: $9,630,972Liabilities 2020: $3,363,086Net Assets 2020: $6,267,8862020Assets 2021: $9,048,650Liabilities 2021: $3,854,871Net Assets 2021: $5,193,7792021Assets 2022: $9,040,002Liabilities 2022: $4,377,001Net Assets 2022: $4,663,0012022Assets 2023: $6,672,832Liabilities 2023: $3,841,687Net Assets 2023: $2,831,1452023Assets 2024: $5,827,688Liabilities 2024: $3,772,121Net Assets 2024: $2,055,5672024Assets 2025: $14,287,542Liabilities 2025: $5,650,622Net Assets 2025: $8,636,9202025

Highlighted filing

2025

Assets$14,287,542
Liabilities$5,650,622
Net Assets$8,636,920
Open 2025 Filing

Operations Trend

Revenue Growth58th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$40M$30M$20M$10M$0-$10MExpenses 2010: $10,580,9732010Revenue 2011: $12,596,168Expenses 2011: $12,218,337Net Income 2011: $377,8312011Expenses 2012: $13,264,6522012Revenue 2013: $15,675,444Expenses 2013: $15,146,126Net Income 2013: $529,3182013Revenue 2014: $17,967,282Expenses 2014: $16,570,155Net Income 2014: $1,397,1272014Revenue 2015: $20,398,817Expenses 2015: $19,425,744Net Income 2015: $973,0732015Revenue 2016: $21,190,788Expenses 2016: $20,880,029Net Income 2016: $310,7592016Revenue 2017: $22,453,599Expenses 2017: $22,234,987Net Income 2017: $218,6122017Revenue 2018: $25,767,015Expenses 2018: $24,939,402Net Income 2018: $827,6132018Revenue 2019: $26,666,080Expenses 2019: $27,083,547Net Income 2019: -$417,4672019Revenue 2020: $28,199,534Expenses 2020: $29,150,257Net Income 2020: -$950,7232020Revenue 2021: $28,896,008Expenses 2021: $29,993,425Net Income 2021: -$1,097,4172021Revenue 2022: $32,747,612Expenses 2022: $33,206,976Net Income 2022: -$459,3642022Revenue 2023: $32,715,767Expenses 2023: $34,674,726Net Income 2023: -$1,958,9592023Revenue 2024: $33,404,010Expenses 2024: $34,327,290Net Income 2024: -$923,2802024Revenue 2025: $37,057,513Expenses 2025: $35,458,101Net Income 2025: $1,599,4122025

Highlighted filing

2025

Revenue$37,057,513
Expenses$35,458,101
Net Income$1,599,412
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$14,287,542
Liabilities
$5,650,622
Net assets
$8,636,920
Revenue
$37,057,513
Expenses
$35,458,101
Net income
$1,599,412
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$14.3$5.65$8.64$37.1$35.5$1.60
2024XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$5.83$3.77$2.06$33.4$34.3$0.92
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$6.67$3.84$2.83$32.7$34.7$1.96
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$9.04$4.38$4.66$32.7$33.2$0.46
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$9.05$3.85$5.19$28.9$30.0$1.10
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$9.63$3.36$6.27$28.2$29.2$0.95
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$9.88$2.75$7.13$26.7$27.1$0.42
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$10.1$2.65$7.41$25.8$24.9$0.83
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$8.97$2.39$6.58$22.5$22.2$0.22
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$8.28$1.87$6.41$21.2$20.9$0.31
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$8.16$2.08$6.08$20.4$19.4$0.97
2014Detailed filing. Detailed filing data is available for this year.$9.43$4.29$5.14$18.0$16.6$1.40
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.95$4.00$3.95$15.7$15.1$0.53
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.64$2.45$3.19$13.3
2011Summary only. Only limited summary data is available for this year.$4.71$2.22$2.49$12.6$12.2$0.38
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.61$2.44$2.16$10.6
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Oct 1, 2024 to Sep 30, 2025
Signed
Feb 12, 2026
Return Version
2024v5.2
Gross Receipts
$37,422,503
Mission and Program Overview

Mission

Provide comprehensive and coordinated services to the aging population of Muskegon, Ottawa, and Oceana Counties

To provide a comprehensive and coordinated system of services designed to promote the independence and dignity of older adults and families

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments Program Related-$4,903,847-
Savings and Temporary Cash Investments-$4,625,313-
Pledges and Grants Receivable-$2,637,176-
Investments in Publicly Traded Securities$1,803,317$1,579,182▼ $224,135
Accounts Receivable$1,406,790$517,409▼ $889,381
Prepaid Expenses and Deferred Charges$21,045$13,330▼ $7,715
Cash and Non-Interest-Bearing Accounts$2,591,536$11,285▼ $2,580,251
Total Assets$5,827,688$14,287,542▲ $8,459,854
Other Assets Total$5,000--
Liabilities
Accounts Payable and Accrued Expenses$3,772,121$5,650,622▲ $1,878,501
Total Liabilities$3,772,121$5,650,622▲ $1,878,501
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$2,055,567$8,636,920▲ $6,581,353
Total Net Assets Fund Balance$2,055,567$8,636,920▲ $6,581,353
Total Liabilities and Net Assets / Fund Balance$5,827,688$14,287,542▲ $8,459,854

Asset Categories

AssetBook ValueDepreciationBasis
Leasehold Improvements-$582,301$582,301
Equipment-$63,358$63,358
Investment Program Related Org$4,903,847--
Compensation and Service Providers
Top Officer Pay23rd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Pamela CurtisCEOFT$137,926$24,668$162,594
Michael BorgeldMedical DirectorPT$138,004$6,900$144,904
Steve CanumCFOFT$109,035$23,556$132,591
Sheyenne ColeMI Choice Waiver DirectorFT$119,094$7,299$126,393

Board Members and Trustees

NameTitle
Sherry WhiteBoard Chairman
Mary BoydVice Chairman
Charlie Vander BroekBoard Member
Estelita RankinBoard Member
Joel MccormickBoard Member
Larry FifeBoard Member
Lesa JordanBoard Member
Madelon KrissoffBoard Member
Neal MillerBoard Member
Penny BurilloBoard Member
Raymond KomrayBoard Member
Susan HousemanBoard Member
Susan StukBoard Member
Ken MahoneySecretaryTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Heart & Hands in Home CareHome Health Care2999 Whitehall Rd, Muskegon, MI 49445$2,378,040
Martell & Company Home CarHome Health Care845 Oak Ridge Rd, Muskegon, MI 49441$2,074,287
Great Lakes Healthcare ResHome Health Care4155 56th St SW Ste A, Grandville, MI 49418$1,639,691
Help at Home of MichiganHome Health Care33 S State St Ste 500, Chicago, IL 60603$1,188,751
Northcrest Operating CoHome Health Care2650 Ruddiman, Muskegon, MI 49445$1,127,227
Revenue and Support

Revenue Composition

Contributions and Grants
$33,099,047
Program Service Revenue
$3,834,685
Investment Income
$123,781
Other Revenue
$0
All Other Contributions
$50,153
Change in Net Assets
$1,599,412

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeReported AmountValuation Method
Clothing and Household Goods$50,153Fair Market Value (FMV)
Total Noncash Contributions$50,153-

Audited Revenue Reconciliation

Revenue per Audited Statements
$37,057,513
Revenue Not Reported on Form 990
$304,367
Total Revenue per Audited Statements
$37,361,880
Total Revenue per Form 990
$37,057,513
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$25,560,383
Salaries, Compensation, and Employee Benefits$7,933,609
Grants and Similar Amounts Paid$1,964,109
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Fees for Services Other$24,696,526--$24,696,526
Other Salaries and Wages$5,130,257$848,806-$5,979,063
Grants to Domestic Orgs$1,964,109--$1,964,109
Other Employee Benefits$915,104$182,564-$1,097,668
Payroll Taxes$373,953$70,026-$443,979
Information Technology$244,593$64,630-$309,223
Pension Plan Contributions$222,419$45,500-$267,919
Occupancy$150,131$28,121-$178,252
Current Officers, Directors, Trustees, and Key Employees$14,498$130,482-$144,980
Travel$123,637$7,743-$131,380
Fees for Services Accounting-$42,000-$42,000
Insurance$34,395$3,997-$38,392
Fees for Services Management$24,968$1,309-$26,277
Advertising$23,938$459-$24,397
Conferences and Meetings$9,327$2,632-$11,959
Fees for Services Legal$4,733$2,280-$7,013
Other Expenses$25,116$5,867-$5,867
Total Functional Expenses$34,002,300$1,455,801$0$35,458,101

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$35,458,101
Total Expenses per Audited Statements$35,458,101
Total Expenses per Form 990$35,458,101
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Agewell ServicesMuskegon, MI501c3Care Serv for Older Adults$1,611,502
Evergreen CommonsHolland, MI501c3Care Serv for Older Adults$126,000
North Ottawa Council on AgGrand Haven, MI501c3Care Serv for Older Adults$97,708
Community Access Line of LMuskegon, MI501c3Care Serv for Older Adults$65,000
Legal Aid of Western MichiGrand Rapids, MI501c3Care Serv for Older Adults$29,500
Oceana County Council on AHart, MI501c3Care Serv for Older Adults$18,500
Hackley Community Care CenMuskegon, MI501c3Care Serv for Older Adults$12,899
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Part VI Line 11B

“Prepared by Finance Staff, reviewed by the CFO upon completion of the”

Part VI Line 11B

“independent financial audit, reviewed by CEO, Finance Committee and Board”

Part VI Line 12C

“Each year all employees and board/committee members are required to”

Part VI Line 12C

“disclose any potential conflicts of interest”

Part VI Line 15A or B

“The Executive Committee of the Board conducted an annual performance”

Part VI Line 15A or B

“and salary review of the CEO in 2025”

Part VI Line 19

“These documents are available to the public upon request”

Filing and Contact Details

Filer

Filer Name
Senior Resources of West Michigan
EIN
38-2048765
In Care Of
% Pamela Curtis
Phone
2317395858
Address
560 Seminole Road, Muskegon, MI 49444

Signing Officer

Name
Pamela Curtis
Title
CEO
Phone
2317333521
Signed
2026-02-12

Organization Details

Principal Officer
Pamela A Curtis
Formed
1974
Legal Domicile
Mi
Voting Board Members
14
Independent Board Members
14
Employees
116
Volunteers
25
Supplemental Narrative

Additional Explanations

Part IX Line 11G

“MI Choice Waiver Total expenses - $20887805.00 Program service expenses - $20887805.00 Mgmt and general expenses - $0.00 Fundraising expenses - $0.00”

Part IX Line 11G

“Aging Programs Total expenses - $3189418.00 Program service expenses - $3189418.00 Mgmt and general expenses - $0.00 Fundraising expenses - $0.00”

Part IX Line 11G

“Other Programs Total expenses - $619303.00 Program service expenses - $619303.00 Mgmt and general expenses - $0.00 Fundraising expenses - $0.00”

Financial Statement Notes

Part XI, Line 2D-Other revenue included on Sch D but not on 990

“Equity in Earnings - LifeCircles/PACE”

Other Explanation

“Part VIII Investments - Program Related(1) Investment in LifeCircles(b)Book Value 4,903,847(c) Method of valuation Equity Method”

Raw XML AppendixShowing 400 of 702 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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