Civic Intelligence

Human Service Center

990 • Fiscal year 2024 • EIN 37-1004882

Jan 01, 2024 to Dec 31, 2024 • Filed on Nov 15, 2025

611 W Park StreetUrbana, IL 61801

(217) 383-3311

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

29th percentile

0.06x

Higher debt load relative to assets than 29% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

22nd percentile

0.09x

Higher debt load relative to revenue than 22% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

64th percentile

10%

Higher net margin than 64% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

98th percentile

$2,348,482

Higher top officer pay than 98% of similar nonprofits.

Top officer pay equals 10.4% of source-year revenue.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Asset Growth

51st percentile

6.0%

Faster asset growth than 51% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Revenue Growth

28th percentile

-1.3%

Faster revenue growth than 28% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Assets

Up

$32,757,306

Up $1,851,892 (+6.0%) from 2023

Net Assets

Up

$30,739,849

Up $1,814,644 (+6.3%) from 2023

Liabilities

Up

$2,017,457

Up $37,248 (+1.9%) from 2023

Revenue

Down

$22,541,662

Down $305,209 (-1.3%) from 2023

Expenses

Up

$20,190,212

Up $2,060,867 (+11%) from 2023

Net Income

Down

$2,351,450

Down $2,366,076 (-50%) from 2023

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$40M$30M$20M$10M$0Assets 2015: $10,082,085Liabilities 2015: $2,556,481Net Assets 2015: $7,525,6042015Assets 2016: $9,133,035Liabilities 2016: $1,963,441Net Assets 2016: $7,169,5942016Assets 2017: $9,309,123Liabilities 2017: $1,691,551Net Assets 2017: $7,617,5722017Assets 2018: $9,239,528Liabilities 2018: $1,783,051Net Assets 2018: $7,456,4772018Assets 2019: $11,436,509Liabilities 2019: $1,821,140Net Assets 2019: $9,615,3692019Assets 2020: $11,437,427Liabilities 2020: $2,262,031Net Assets 2020: $9,175,3962020Assets 2021: $12,002,072Liabilities 2021: $3,119,462Net Assets 2021: $8,882,6102021Assets 2022: $16,353,293Liabilities 2022: $4,503,469Net Assets 2022: $11,849,8242022Assets 2023: $30,905,414Liabilities 2023: $1,980,209Net Assets 2023: $28,925,2052023Assets 2024: $32,757,306Liabilities 2024: $2,017,457Net Assets 2024: $30,739,8492024

Highlighted filing

2024

Assets$32,757,306
Liabilities$2,017,457
Net Assets$30,739,849

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$40M$30M$20M$10M$0-$10MRevenue 2015: $16,359,227Expenses 2015: $16,574,816Net Income 2015: -$215,5892015Revenue 2016: $15,552,826Expenses 2016: $15,908,836Net Income 2016: -$356,0102016Revenue 2017: $16,636,165Expenses 2017: $16,193,504Net Income 2017: $442,6612017Revenue 2018: $16,753,922Expenses 2018: $16,919,028Net Income 2018: -$165,1062018Revenue 2019: $35,791,250Expenses 2019: $33,537,753Net Income 2019: $2,253,4972019Revenue 2020: $15,162,453Expenses 2020: $15,439,894Net Income 2020: -$277,4412020Revenue 2021: $16,631,062Expenses 2021: $16,843,955Net Income 2021: -$212,8932021Revenue 2022: $21,410,419Expenses 2022: $17,940,786Net Income 2022: $3,469,6332022Revenue 2023: $22,846,871Expenses 2023: $18,129,345Net Income 2023: $4,717,5262023Revenue 2024: $22,541,662Expenses 2024: $20,190,212Net Income 2024: $2,351,4502024

Highlighted filing

2024

Revenue$22,541,662
Expenses$20,190,212
Net Income$2,351,450
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 15, 2025
Return Version
2024v5.1
Gross Receipts
$22,541,662
Mission and Program Overview

Mission

A community organization providing comprehensive mental health and substance abuse services. The mission is to improve the life of each person we serve and the quality of life of our community.

To be the trusted partner in all healthcare decisions and to improve health by providing highly accessible, world-class care and services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$12,298,141$11,865,725▼ $432,416
Cash and Non-Interest-Bearing Accounts$13,004,847$10,821,323▼ $2,183,524
Accounts Receivable$2,455,989$2,333,487▼ $122,502
Pledges and Grants Receivable$1,133,886$808,755▼ $325,131
Investments in Publicly Traded Securities$655,998$678,169▲ $22,171
Prepaid Expenses and Deferred Charges$265,739$219,030▼ $46,709
Savings and Temporary Cash Investments$0$161,464▲ $161,464
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0--
Investments Program Related$0--
Loans From Officers Directors$0$0→ $0
Total Assets$30,905,414$32,757,306▲ $1,851,892
Other Assets Total$1,090,814$5,869,353▲ $4,778,539
Liabilities
Accounts Payable and Accrued Expenses$1,433,102$1,772,988▲ $339,886
Deferred Revenue$547,107$244,469▼ $302,638
Other Liabilities$0$0→ $0
Total Liabilities$1,980,209$2,017,457▲ $37,248
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$28,812,635$30,627,279▲ $1,814,644
Net Assets With Donor Restrictions$112,570$112,570→ $0
Total Net Assets Fund Balance$28,925,205$30,739,849▲ $1,814,644
Total Liabilities and Net Assets / Fund Balance$30,905,414$32,757,306▲ $1,851,892

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$6,035,010$892,587$6,927,597
Land$4,937,575-$4,937,575
Equipment$565,683$219,031$784,714
Other Land Buildings$327,457$171,616$499,073
Other Assets Org$5,869,353--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jon MooneyNurse Practioner - PsychiatricFT$130,019$40,800$170,819
Vicky CochranAdmissions CoordinatorFT$124,013$17,602$141,615
Larry BraunManager - FacilitiesFT$110,223$28,623$138,846
Susan WalshNurse Practioner - PsychiatricFT$125,825-$125,825

Board Members and Trustees

NameTitle
Monica HendricksonChair
James C Leonard MDOfficer - President & CEO
Keith Knepp MDOfficer - President, Carle Health - West Region
Matthew Kolb JD MHAOfficer - President, Carle Health Regions // EVP, Chief Operating Officer
Mary ThompsonOfficer - President, Trillium Place
Terry WatersVice Chair
Bobby ZimmermanBoard Member
Martha HermBoard Member
Matthew McMillin MDBoard Member
Peter Johnsen PHDBoard Member
Terry CarmichaelBoard Member
John WielandBOARD MEMBER // Assoc Chief Medical Officer, BroMenn & Eureka
Derrick BoothExecutive Director, Community Services
Lauren Schmid MBAEVP, Chief Human Resources Officer
Ann CampenOfficer - Chief Finance Officer, Trillium Place
Dennis HeschOfficer - EVP, Chief Finance & Strategy Officer
Napoleon Knight MD MBAOfficer - EVP, Chief Medical Officer
Rick SwanSecretary/Treasurer
Nicholas CromptonVP, Construction & Facility Services
Ken Dicken MBAVP, Finance - West Region

Highest Paid Contractors

ContractorServicesLocationCompensation
Vonachen Group INCJanitorial Services8900 N PIONEER RD, Peoria, IL 61615$240,570
Gms Medical Staffing INCMedical StaffingPO BOX 733375, Dallas, TX 75397$157,474
Pj Hoerr INCContracting107 N COMMERCE PLACE, Peoria, IL 61604$154,497
Robert Young CenterConsulting4600 33RD STREET, Moline, IL 61265$127,133
Chestnut Health Systems INCconsulting1003 Martin Luther King Dr, Bloomington, IL 61701$122,782
Revenue and Support

Revenue Composition

Contributions and Grants
$7,806,646
Program Service Revenue
$13,571,960
Investment Income
$385,529
Other Revenue
$777,527
All Other Contributions
$541,670
Change in Net Assets
$2,351,450

Audited Revenue Reconciliation

Revenue per Audited Statements
$0
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Other Revenue Adjustments
$0
Total Revenue per Form 990
$0
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$14,991,372
Other Expenses$5,137,140
Grants and Similar Amounts Paid$61,700
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$11,632,237$231,363-$11,863,600
Other Employee Benefits$1,614,985$40,692-$1,655,677
Office Expenses$1,486,902--$1,486,902
Fees for Services Other$896,460$58,279$0$954,739
Payroll Taxes$868,976$16,622-$885,598
Depreciation Depletion$691,234$50,470-$741,704
Pension Plan Contributions$573,236$13,261-$586,497
Occupancy$381,709$73,845-$455,554
Insurance$413,463$15,694-$429,157
Travel$226,328$24,146-$250,474
Advertising$109,044$55-$109,099
Information Technology$86,447$3,812-$90,259
Grants to Domestic Orgs$52,850--$52,850
Conferences and Meetings$9,721$577-$10,298
Grants to Domestic Individuals$8,850--$8,850
Other Expenses$5,000$102-$5,000
All Other Expenses$2,033$279$0$2,312
Fees for Services Accounting$208$2-$210
Total Functional Expenses$19,661,013$529,199$0$20,190,212

Audited Expense Reconciliation

Line ItemAmount
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Expenses per Audited Statements$0
Other Expense Adjustments$0
Total Expenses per Form 990$0
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Community Foundation of Central IllinoisPeoria, IL501(c)(3)Program Support$52,850
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Federal Income Taxes-
Health and Welfare Benefits Reserve-
Due to Affiliates-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 2 Family/business relationships amongst interested persons

JAMES C. LEONARD, MD (OFFICER), MATTHEW KOLB, JD, MHA (OFFICER), AND NAPOLEON KNIGHT, MD, MBA (OFFICER) - Business relationship, JAMES C. LEONARD, MD (OFFICER) AND NAPOLEON KNIGHT, MD, MBA (OFFICER) - Business relationship, JAMES C. LEONARD, MD (OFFICER), DENNIS HESCH (OFFICER), AND LAUREN SCHMID, MBA (KEY EMPLOYEE) - Business relationship, DENNIS HESCH (OFFICER), MATTHEW KOLB, JD, MHA (OFFICER), AND NICHOLAS CROMPTON (KEY EMPLOYEE) - Business relationship, KEITH KNEPP, MD (OFFICER) AND KEN DICKEN, MBA (OFFICER) - Business relationship

Form 990, Part VI, Line 6 Classes of members or stockholders

TRILLIUM PLACE, A TAX-EXEMPT ILLINOIS NOT-FOR-PROFIT CORPORATION, is the sole member.

Form 990, Part VI, Line 7A Members or stockholders electing members of governing body

TRILLIUM PLACE, AS The sole member, has the power to elect and remove the MEMBERS OF THE GOVERNING BOARD.

Form 990, Part VI, Line 7B Decisions requiring approval by members or stockholders

TRILLIUM PLACE, AS SOLE MEMBER, APPROVES ALL DECISIONS OF THE GOVERNING BOARD INCLUDING voting on matters including amending governing documents, ELECTING OR REMOVING MEMBERS OF THE BOARD, recommending the president to the Board, ESTABLISHING COMPENSATION AND BENEFITS OF THE PRESIDENT AND/OR POLICIES FOR THE ORGANIZATION, REVIEWING FINANCIAL POLICIES, PLANS, AND STANDARDS FOR IMPLEMENTATION, REVIEWING AND APPROVING ANNUAL BUDGETS, INITIATING OR AUTHORIZING TRANSACTIONS IN EXCESS OF $50,000 OUTSIDE OF NORMAL OPERATIONS, DEVELOPING PLANS AND AUTHORIZING FUNDING OF NEW SERVICES, SPACES, OR CAPITAL, INITIATING OR APPROVING THE INCURRENCE, RENEWAL, REFINANCING, REFUNDING, OR MODIFICATION OF ANY INDEBTEDNESS OR DEBT INSTRUMENT, INITIATING OR APPROVING THE ENCUMBRANCE, LEASE, SALE, EXCHANGES, TRANSFER, OR DISPOSITION OF ANY OF THE CORPORATION'S ASSETS IN EXCESS OF $50,000, AUTHORIZING THE SALE, LEASE, EXCHANGE, OR OTHER DISPOSITION OF ALL, OR SUBSTANTIALLY ALL, OF THE CORPORATION'S asSETS, AUTHORIZING OR ADOPTING A PLAN OF MERGER, CONSOLIDATION, CORPORATE REORGANIZATION, DISSOLUTION, OR LIQUIDATION, AUTHORIZING OR ADOPTING ANY TRANSACTION THAT RESULTS IN CHANGE OF CONTROL, ESTABLISHING POLICY GUIDELINES AND CRITERIA FOR IMPLEMENTATION OF THE CORPORATE MISSION, ADOPTING, AMENDING, SUPPLEMENTING OR MODIFYING THE PURPOSE, MISSION, OR PHILOSOPHY OF THE CORPORATION, REVIEWING AND APPROVING STRATEGIC INITIATIVES, ESTABLISHING POLICIES AND GUIDELINES TO ENSURE THE EFFECTIVE GOVERNING OF THE CORPORATION, APPROVING THE APPOINTMENT OF AN INDEPENDENT AUDITOR, DEVELOPING AND/OR AUTHORIZING ACCOUNTING SYSTEMS AND INVESTMENT STRATEGIES, INITIATING AND/OR AUTHORIZING THE INVOLVEMENT IN JOINT VENTURES, AND DEVELOPING OR MODIFYING CORPORATE COMPLIANCE PROGRAMS.

Form 990, Part VI, Line 11B Review of form 990 by governing body

Form 990 was prepared by staff and an external tax advisor and reviewed by management. Prior to filing this form 990, a full and complete copy was provided to the governing body by posting to the organization's director communication portal. Also, before filing, each board member received notification that the form 990 was posted and available for review at his/her discretion. Each board member has the opportunity to contact management or discuss and address concerns at subsequent board meetings.

Form 990, Part VI, Line 12C Conflict of interest policy

The organization's established conflict of interest policies require annual disclosure of actual and potential conflicts of interest for officers, directors, members of the governing board, members of board committees, administrative and managerial employees as well as all employees of the purchasing department. If circumstances change during the course of a year, interim disclosure is also required of the same individuals. The disclosures of employees are reviewed initially by the compliance department and any identified conflicts are referred to and addressed by the organization's internal legal counsel and/or corporate integrity officer. The disclosures of members of the governing board and members of the board committees are reviewed by the chair of the board. The entire board, absent the subject board or committee member determines whether a conflict exists. Board members and/or board committee members with identified conflicts are required to recuse themselves from deliberating and voting on matters that may present a conflict. The organization also maintains purchasing policies requiring counter signatures to further minimize the risk associated with actual and/or potential conflicts of interest.

Form 990, Part VI, Line 19 Required documents available to the public

The carle foundation, the system parent organization of human service center, publishes through www.dacbond.com and https://emma.msrb.org/ its quarterly unaudited financial statements, annual audited financial statements, a management's discussion & analysis to accompany the financial statements, and an annual report of certain operating and financial information. Additionally, official statements for outstanding municipal bond issues for which the carle foundation is obligated are available at these websites. These documents include extensive information about the organization's health care delivery system model, recent highlights/accomplishments, governance and administration, strategic plan, facilities, clinical programs, medical staff, service area, competitive environment, demographic data, utilization statistics, summary financial information, academic affiliations and educational programs, medical research, accreditations, and its employees. This information is available at no charge to those who register at the www.dacbond.com website or by searching at https://emma.msrb.org/. In addition, forms 990 of the organization's filing entities are available through dacbond. Quarterly financial statements are also available upon request delivered to the organization's administrative offices. The organization's governing documents and conflict of interest policies are also available upon request to the organization's administrative offices.

Form 990, Part VII, Section A COLUMN B

The average estimated hours per week listed for the reporting organization and related organizations are based on a standard 40-hour week. Members may frequently devote more than 40 hours of service to the entire organization during an average week.

Form 990, Part VI, Line 15 15A & 15B - Process to Establish Compensation of Top Management Official

Human service center does not compensate its officers. Employee compensation for these individuals is paid by the system parent organization, the carle foundation. The governing board of the carle foundation, the system parent organization of human service center through its compensation committee comprised of independent members free of conflict, annually reviews executive compensation levels and establishes appropriate salary ranges and other features of the compensation plan in accordance with the organization's approved compensation philosophy and strategy: -the committee is comprised of members of the governing board; who are independent of the carle foundation management; have no personal interest in the compensation arrangements; are not related to, or under the control of any individual whose compensation arrangement is being reviewed; and have no material business relationship with the carle foundation. -the chief executive officer's compensation is determined by the compensation committee in relation to appropriate comparability data. Compensation for other members of the executive staff is developed by the ceo, evaluated against market data, and reviewed and approved by the committee. -the committee approves all annual compensation decisions in advance of their implementation and documents its determinations and discussions. -the compensation committee relies upon a number of external resources and comparisons, and its analysis includes total compensation (cash compensation plus benefits provided by the carle foundation) in relation to organizational performance and prevailing industry practices for like responsibilities at comparably sized organizations. The committee has engaged the services of a compensation consulting firm specializing in the not-for-profit sector, which has worked with the carle foundation and makes its reports directly available to the compensation committee.

Filing and Contact Details

Filer

Filer Name
Human Service Center
EIN
37-1004882
Phone
2173833311
Address
611 W PARK STREET, URBANA, IL 61801

Signing Officer

Name
Dennis Hesch
Title
Exec VP & CFO
Phone
2173833311
Signed
2025-11-15
Discuss with paid preparer
Yes

Organization Details

Formed
1976
Legal Domicile
Il
Voting Board Members
9
Independent Board Members
8
Employees
274
Volunteers
0

Preparer

Firm
Ernst & Young US Llp
Address
835 N COLLEGE AVENUE, INDIANAPOLIS, IN 46202
Preparer
Jennifer D Rhoderick
Phone
3176817000
Supplemental Narrative

Additional Explanations

Form 990, Part V, Line 1A 1B

Cash disbursements are centralized through the system parent organization, the carle foundation. The system parent makes the payments and files the related forms 1099 and 1096 on behalf of all carle health system related organizations.

Form 990, Part XI, Line 9 Other changes in net assets or fund balances

INTERCOMPANY RECEIVABLE/PAYABLE SETTLEMENTS - -532204; reversal of 12/31/2023 contribution - -4602; Total - -536806;

Form 990, Part XII, Line 2C CHANGE OF OVERSIGHT PROCESS OR SELECTION PROCESS

Form 990, part xii, lines 2a, b, c and part iv, lines 12, 12a the financial statements for human service center were audited on a consolidated basis. The carle foundation has an audit committee consisting of members of the governing board and the chief financial officer who together assume responsibility for the audit of its financial statements and selection of an independent accountant or auditor.

Financial Statement Notes

Schedule D, Part X, Line 2 FIN 48 (ASC 740) footnote

The guidance on accounting for uncertainty in income taxes prescribes a more-likely-than-not recognition threshold and measurement attribute for financial statements recognition of a tax position taken or expected to be taken. There were no uncertain tax benefits identified or recorded as a liability as of december 31, 2024, and 2023.

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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