Civic Intelligence

Long Term Care Ombudsman

990 • Fiscal year 2016 • EIN 34-1296824

Jan 01, 2016 to Dec 31, 2016 • Filed on May 08, 2017

2800 Euclid Avenue Rm/Ste 200Cleveland, OH 44115

(216) 696-2719

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

35th percentile

0.03x

Higher debt load relative to assets than 35% of similar nonprofits.

2016 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2016

Liabilities / Revenue

26th percentile

0.02x

Higher debt load relative to revenue than 26% of similar nonprofits.

2016 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2016

Net Margin

58th percentile

4.9%

Higher net margin than 58% of similar nonprofits.

2016 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2016

Top Officer Pay

53rd percentile

$68,564

Higher top officer pay than 53% of similar nonprofits.

Top officer pay equals 6.0% of source-year revenue.

2016 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2016

Asset Growth

69th percentile

8.0%

Faster asset growth than 69% of similar nonprofits.

2016 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2015 to 2016

Revenue Growth

22nd percentile

-12%

Faster revenue growth than 22% of similar nonprofits.

2016 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2015 to 2016

Assets

Up

$804,825

Up $59,275 (+8.0%) from 2015

Net Assets

Up

$778,666

Up $56,774 (+7.9%) from 2015

Liabilities

Up

$26,159

Up $2,501 (+11%) from 2015

Revenue

Down

$1,143,774

Down $157,654 (-12%) from 2015

Expenses

Down

$1,087,438

Down $107,683 (-9.0%) from 2015

Net Income

Down

$56,336

Down $49,971 (-47%) from 2015

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$1.5M$1.0M$500K$0Assets 2010: $295,082Liabilities 2010: $8,265Net Assets 2010: $286,8172010Assets 2011: $399,488Liabilities 2011: $15,490Net Assets 2011: $383,9982011Assets 2012: $421,398Liabilities 2012: $6,632Net Assets 2012: $414,7662012Assets 2013: $516,618Liabilities 2013: $19,089Net Assets 2013: $497,5292013Assets 2014: $646,351Liabilities 2014: $20,304Net Assets 2014: $626,0472014Assets 2015: $745,550Liabilities 2015: $23,658Net Assets 2015: $721,8922015Assets 2016: $804,825Liabilities 2016: $26,159Net Assets 2016: $778,6662016Assets 2018: $706,145Liabilities 2018: $18,678Net Assets 2018: $687,4672018Assets 2019: $782,285Liabilities 2019: $21,589Net Assets 2019: $760,6962019Assets 2020: $826,012Liabilities 2020: $31,406Net Assets 2020: $794,6062020Assets 2021: $858,277Liabilities 2021: $23,218Net Assets 2021: $835,0592021Assets 2022: $1,041,936Liabilities 2022: $267,422Net Assets 2022: $774,5142022Assets 2024: $1,087,062Liabilities 2024: $162,945Net Assets 2024: $924,1172024

Highlighted filing

2016

Assets$804,825
Liabilities$26,159
Net Assets$778,666

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$1.5M$1.0M$500K$0-$500KExpenses 2010: $757,0972010Expenses 2011: $879,0412011Expenses 2012: $834,1182012Revenue 2013: $922,187Expenses 2013: $839,424Net Income 2013: $82,7632013Revenue 2014: $1,108,270Expenses 2014: $976,403Net Income 2014: $131,8672014Revenue 2015: $1,301,428Expenses 2015: $1,195,121Net Income 2015: $106,3072015Revenue 2016: $1,143,774Expenses 2016: $1,087,438Net Income 2016: $56,3362016Revenue 2018: $798,827Expenses 2018: $807,425Net Income 2018: -$8,5982018Revenue 2019: $785,746Expenses 2019: $739,392Net Income 2019: $46,3542019Revenue 2020: $867,101Expenses 2020: $866,917Net Income 2020: $1842020Revenue 2021: $1,048,678Expenses 2021: $1,025,483Net Income 2021: $23,1952021Revenue 2022: $1,235,444Expenses 2022: $1,247,376Net Income 2022: -$11,9322022Revenue 2024: $1,193,139Expenses 2024: $1,241,988Net Income 2024: -$48,8492024

Highlighted filing

2016

Revenue$1,143,774
Expenses$1,087,438
Net Income$56,336
Jump To
Filing Snapshot
Filing Period
Jan 1, 2016 to Dec 31, 2016
Signed
May 8, 2017
Return Version
2016v3.0
Gross Receipts
$1,143,774
Mission and Program Overview

Mission

As mandated by the federal older americans act and ohio law, the mission of long term care ombudsman program is to seek the resolution of problems and advocate for the rights of the home care consumers and residents of long- term care facilities with the goal of enhancing quality of life and care of consumers. The ombudsman program advocates for people receiving home care, assisted living, and nursing home care. We do that by working to resolve complaints about services, helping people select a provider, and providing information about benefits and consumer rights.

Form 990, page 1, part i, line 1: the mission of long term care ombudsman (ltco) is to vigorously promote a system of long term care services responsive to the needs and choices of consumers through systemic change, complaint resolution, and provision of information about choices and alternatives in long term care.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$575,090$637,628▲ $62,538
Investments in Publicly Traded Securities$138,062$135,034▼ $3,028
Land, Buildings, and Equipment, Net$22,641$15,455▼ $7,186
Pledges and Grants Receivable$7,616$14,567▲ $6,951
Total Assets$745,550$804,825▲ $59,275
Other Assets Total$2,141$2,141→ $0
Liabilities
Accounts Payable and Accrued Expenses$23,658$26,159▲ $2,501
Total Liabilities$23,658$26,159▲ $2,501
Net Assets / Fund Balance
Unrestricted Net Assets$721,892$778,666▲ $56,774
Total Net Assets Fund Balance$721,892$778,666▲ $56,774
Total Liabilities and Net Assets / Fund Balance$745,550$804,825▲ $59,275

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$15,455$83,994$99,449
Compensation and Service Providers

Employees

NameTitleBaseOtherTotal
Jennifer CoyneProgram Dire$66,567$1,997$68,564
Linda ArnautExecutive Di$64,018$3,841$67,859

Board Members and Trustees

NameTitle
Patrick MurrayPresident
Georgia AnetzbergerBoard Member
Husein NakhoodaBoard Member
Kathleen JurcagoBoard Member
Louise MckinneyBoard Member
Marty GelfandBoard Member
Nancy a LikensSecretary
James JenkinsTreasurer
Karla PerryVicepresiden
Revenue and Support

Revenue Composition

Contributions and Grants
$1,133,802
Program Service Revenue
$0
Investment Income
$9,192
Other Revenue
$780
All Other Contributions
$1,133,802
Change in Net Assets
$56,336

Audited Revenue Reconciliation

Revenue per Audited Statements
$1,143,774
Revenue Not Reported on Form 990
$438
Total Revenue per Audited Statements
$1,144,212
Total Revenue per Form 990
$1,143,774
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$811,125
Other Expenses$276,313
Total Fundraising Expense$3,050
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$460,243$53,705$629$514,577
Current Officers, Directors, Trustees, and Key Employees$112,016$17,263$1,306$130,585
Other Employee Benefits$82,311$10,207$279$92,797
Occupancy$50,817$6,302$172$57,291
Payroll Taxes$42,073$5,218$142$47,433
Travel$23,480$2,912$79$26,471
Pension Plan Contributions$22,825$2,831$77$25,733
Conferences and Meetings$18,188$2,256$62$20,506
Other Expenses$10,609$1,316$36$11,961
Depreciation Depletion$6,373$791$22$7,186
Office Expenses$5,049$627$18$5,694
All Other Expenses$3,191$397$10$3,598
Insurance$3,172$393$11$3,576
Fees for Service Investment Mgmnt Fees$2,640--$2,640
Advertising$36$4-$40
Total Functional Expenses$972,608$111,780$3,050$1,087,438

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$1,087,438
Total Expenses per Audited Statements$1,087,438
Total Expenses per Form 990$1,087,438
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

Preparers review draft with management and the finance committee. After any needed modifications, the revised draft is emailed to the entire board for their review. Any corrections, if needed are made and the form 990 is finalized.

Form 990, Page 6, Part VI, Line 12C

The organization is covered by the state of ohio long term care ombudsman policy as well as an internal policy to monitor conflict of interest. As a part of such policy, all board members and employees are required to complete an annual questionnaire indicating that they understand the policy and disclose any potential or actual instances of any conflict of interest. Such completed questionnaries are reviewed by management to determine the appropriate course of action, if any is needed.

Form 990, Page 6, Part VI, Line 15A

The ltco process to come up with compensation package for the executive director is based on information from a compensation survey from a joint effort of united way and erc, and considers, among other factors, the individual's experience and years in the aging network. The joint survey targets non profits in the cleveland marketplace and arrives at average compensation packages for executive directors in organizations of similar size. The overall compensation package is approved by the board of trustees.

Form 990, Page 6, Part VI, Line 19

Such documents are made available in hard copy upon request to the executive director.

Filing and Contact Details

Filer

Filer Name
Long Term Care Ombudsman
EIN
34-1296824
Phone
2166962719
Address
2800 EUCLID AVENUE RM/STE 200, CLEVELAND, OH 44115

Signing Officer

Name
Jennifer Coyne
Title
Program Director
Phone
2166962719
Signed
2017-05-08
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jennifer Coyne
Formed
1979
Legal Domicile
Oh
Voting Board Members
9
Independent Board Members
9
Employees
22
Volunteers
38

Preparer

Firm
Nms Inc
Address
8383 MENTOR AVENUE, MENTOR, OH 44060
Preparer
Joseph R Michalski CPA
Phone
4402865222
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

Form 990, page 2, part iii, line 1: the mission of long term care ombudsman (ltco) is to vigorously promote a system of long term care services responsive to the needs and choices of consumers through systemic change, complaint resolution, and provision of information about choices and alternatives in long term care.

Form 990, Page 2, Part III, Line 4A

Life for people receiving long term care services. We believe that by helping one person at a time understand and exercise his or her rights, all people in long term care will benefit.

Financial Statement Notes

Schedule D, Page 3, Part X

The organization is exempt from income taxes under section 501(c)(3) of the internal revenue code as other than a private foundation. The organization believes that it has appropriate support for any tax positions taken, and as such, does not have any uncertain tax positions that are material to the financial statements. As of december 31, 2016, the organization's annual information return for exempt organizations (form 990) and other returns for the past three years, are subject to examination by the internal revenue service. However, any unrelated business income may be subject to taxation. Currently, the organization has no obligation for any unrelated business income tax.

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IRS990/Desc0OMBUDSMAN SERVICES: LONG TERM CARE OMBUDSMAN (LTCO) INVESTIGATES AND ATTEMPTS TO RESOLVE COMPLAINTS AND CONCERNS RELATED TO LONG TERM CARE SERVICES, INFORMS AND CONNECTS PEOPLE TO INSTITUTIONAL AND COMMUNITY-BASED LONG TERM CARE SERVICES, AND ADVOCATES FOR BETTER QUALITY LONG TERM CARE. CONFIDENTIAL INVESTIGATIONS ARE HANDLED BY CERTIFIED STAFF AND VOLUNTEER OMBUDSMEN AND ARE DETERMINED BY THE CONSUMER'S NEEDS AND INTERESTS. OMBUDSMEN UTILIZE NEGOTIATION, MEDIATION, EDUCATION, AND ADVOCACY TO ATTEMPT TO RESOLVE THE CONCERN. LTCO WORKS CLOSELY WITH LONG TERM CARE PROVIDERS TO INFORM, EDUCATE, AND ENCOURAGE THE DELIVERY OF HIGH QUALITY CARE THAT MEETS THEIR CONSUMER'S NEEDS AND WISHES, AND PARTICIPATES IN ADVOCACY EFFORTS TO PROMOTE A BETTER QUALITY OF SERVICE AND QUALITY OF LIFE FOR PEOPLE RECEIVING LONG TERM CARE SERVICES. WE BELIEVE THAT BY HELPING ONE PERSON AT A TIME UNDERSTAND AND EXERCISE HIS OR HER RIGHTS, ALL PEOPLE IN LONG TERM CARE WILL BENEFIT.
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IRS990/NetAssetsOrFundBalancesEOYAmt0778666
IRS990/NetGainOrLossInvestmentsGrp/RelatedOrExemptFuncIncomeAmt02609
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt02609
IRS990/NetUnrlzdGainsLossesInvstAmt0438
IRS990/NondeductibleContributionsInd0false
IRS990/OccupancyGrp/FundraisingAmt0172
IRS990/OccupancyGrp/ManagementAndGeneralAmt06302
IRS990/OccupancyGrp/ProgramServicesAmt050817
IRS990/OccupancyGrp/TotalAmt057291
IRS990/OfficeExpensesGrp/FundraisingAmt018
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt0627
IRS990/OfficeExpensesGrp/ProgramServicesAmt05049
IRS990/OfficeExpensesGrp/TotalAmt05694
IRS990/OfficerMailingAddressInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsSFAS117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt02141
IRS990/OtherAssetsTotalGrp/EOYAmt02141
IRS990/OtherEmployeeBenefitsGrp/FundraisingAmt0279
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt010207
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt082311
IRS990/OtherEmployeeBenefitsGrp/TotalAmt092797
IRS990/OtherExpensesGrp/Desc0HOME CHOICE GOODS
IRS990/OtherExpensesGrp/Desc1PROFESSIONAL FEES
IRS990/OtherExpensesGrp/Desc2TELEPHONE
IRS990/OtherExpensesGrp/Desc3SUPPLIES
IRS990/OtherExpensesGrp/FundraisingAmt0132
IRS990/OtherExpensesGrp/FundraisingAmt175
IRS990/OtherExpensesGrp/FundraisingAmt236
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt04821
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt12737
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt21316
IRS990/OtherExpensesGrp/ProgramServicesAmt068637
IRS990/OtherExpensesGrp/ProgramServicesAmt138876
IRS990/OtherExpensesGrp/ProgramServicesAmt222072
IRS990/OtherExpensesGrp/ProgramServicesAmt310609
IRS990/OtherExpensesGrp/TotalAmt068637
IRS990/OtherExpensesGrp/TotalAmt143829
IRS990/OtherExpensesGrp/TotalAmt224884
IRS990/OtherExpensesGrp/TotalAmt311961
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS INCOME
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt0780
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt0780
IRS990/OtherRevenueTotalAmt0780
IRS990/OtherSalariesAndWagesGrp/FundraisingAmt0629
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt053705
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt0460243
IRS990/OtherSalariesAndWagesGrp/TotalAmt0514577
IRS990/OtherWebsiteInd0X
IRS990/OwnWebsiteInd0X
IRS990/PartialLiquidationInd0false
IRS990/PayPremiumsPrsnlBnftCntrctInd0false
IRS990/PayrollTaxesGrp/FundraisingAmt0142
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt05218
IRS990/PayrollTaxesGrp/ProgramServicesAmt042073
IRS990/PayrollTaxesGrp/TotalAmt047433
IRS990/PensionPlanContributionsGrp/FundraisingAmt077
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt02831
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt022825
IRS990/PensionPlanContributionsGrp/TotalAmt025733
IRS990/PledgesAndGrantsReceivableGrp/BOYAmt07616
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt014567
IRS990/PoliticalCampaignActyInd0false
IRS990/PrincipalOfficerNm0JENNIFER COYNE
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgSrvcAccomActy2Grp/Desc0HOME CHOICE: LTCO PROVIDES TRANSITION COORDINATION SERVICES FOR THE HOME CHOICE PROGRAM, A FEDERAL DEMONSTRATION PROJECT THAT ENABLES ELIGIBLE RESIDENTS OF LONG TERM CARE FACILITIES TO MOVE BACK INTO A HOME, APARTMENT OR OTHER HOUSING OPTIONS. TRANSITION COORDINATION INCLUDES ASSISTING THE CONSUMER IN SELECTING HOUSING, PURCHASING NECESSARY HOUSEHOLD ITEMS, ESTABLISHING BANKING AND UTILITY SERVICES, AND ARRANGING FOR ESSENTIAL COMMUNITY SERVICES SUCH AS MENTAL HEALTH COUNSELING, PERSONAL CARE AND MEALS.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt0275106
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt0406647
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYContributionsGrantsAmt01286205
IRS990/PYExcessBenefitTransInd0false
IRS990/PYInvestmentIncomeAmt014275
IRS990/PYOtherExpensesAmt0402823
IRS990/PYOtherRevenueAmt0948
IRS990/PYRevenuesLessExpensesAmt0106307
IRS990/PYSalariesCompEmpBnftPaidAmt0792298
IRS990/PYTotalExpensesAmt01195121
IRS990/PYTotalRevenueAmt01301428
IRS990/QuidProQuoContributionsInd0false
IRS990/RcvFndsToPayPrsnlBnftCntrctInd0false
IRS990/ReconcilationRevenueExpnssAmt056336
IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0false
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/ReportInvestmentsOtherSecInd0false
IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0false
IRS990/ReportOtherLiabilitiesInd0false
IRS990/ReportProgramRelatedInvstInd0false
IRS990/RevenueAmt0727155
IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0MISCELLANEOUS INCOME 19,228
IRS990ScheduleA/Form990ScheduleAPartVIGrp/FormAndLineReferenceDesc0PART II, LINE 10
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearAmt01133802
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt01286205
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt01097785
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt0619633
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt0634436
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt04771861
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt06583
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus1YearAmt07167
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus2YearsAmt01720
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus3YearsAmt01596
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus4YearsAmt068
IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt017134
IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt0780
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearAmt0780
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus1YearAmt0948
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus2YearsAmt08765
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus3YearsAmt05367
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus4YearsAmt03368
IRS990ScheduleA/OtherIncome170Grp/TotalAmt019228
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.99240
IRS990ScheduleA/PublicSupportPY170Pct00.99320
IRS990ScheduleA/PublicSupportTotal170Amt04771861
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY170Ind0X
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearAmt01133802
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus1YearAmt01286205
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus2YearsAmt01097785
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus3YearsAmt0619633
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt0634436
IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt04771861
IRS990ScheduleA/TotalSupportAmt04808223
IRS990ScheduleB/ContributorInformationGrp/ContributorBusinessName/BusinessNameLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine20RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/City0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
IRS990/ScheduleBRequiredInd0true
IRS990ScheduleD/EquipmentGrp/BookValueAmt015455
IRS990ScheduleD/EquipmentGrp/DepreciationAmt083994
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt099449
IRS990ScheduleD/ExpensesSubtotalAmt01087438
IRS990ScheduleD/FootnoteTextInd0X
IRS990ScheduleD/NetUnrealizedGainsInvstAmt0438
IRS990ScheduleD/RevenueNotReportedAmt0438
IRS990ScheduleD/RevenueSubtotalAmt01143774
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0THE ORGANIZATION IS EXEMPT FROM INCOME TAXES UNDER SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE AS OTHER THAN A PRIVATE FOUNDATION. THE ORGANIZATION BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS. AS OF DECEMBER 31, 2016, THE ORGANIZATION'S ANNUAL INFORMATION RETURN FOR EXEMPT ORGANIZATIONS (FORM 990) AND OTHER RETURNS FOR THE PAST THREE YEARS, ARE SUBJECT TO EXAMINATION BY THE INTERNAL REVENUE SERVICE. HOWEVER, ANY UNRELATED BUSINESS INCOME MAY BE SUBJECT TO TAXATION. CURRENTLY, THE ORGANIZATION HAS NO OBLIGATION FOR ANY UNRELATED BUSINESS INCOME TAX.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 3, PART X
IRS990ScheduleD/TotalBookValueLandBuildingsAmt015455
IRS990ScheduleD/TotalExpensesPerForm990Amt01087438
IRS990ScheduleD/TotalRevenuePerForm990Amt01143774
IRS990ScheduleD/TotalRevEtcAuditedFinclStmtAmt01144212
IRS990ScheduleD/TotExpnsEtcAuditedFinclStmtAmt01087438
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0FORM 990, PAGE 2, PART III, LINE 1: THE MISSION OF LONG TERM CARE OMBUDSMAN (LTCO) IS TO VIGOROUSLY PROMOTE A SYSTEM OF LONG TERM CARE SERVICES RESPONSIVE TO THE NEEDS AND CHOICES OF CONSUMERS THROUGH SYSTEMIC CHANGE, COMPLAINT RESOLUTION, AND PROVISION OF INFORMATION ABOUT CHOICES AND ALTERNATIVES IN LONG TERM CARE.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1LIFE FOR PEOPLE RECEIVING LONG TERM CARE SERVICES. WE BELIEVE THAT BY HELPING ONE PERSON AT A TIME UNDERSTAND AND EXERCISE HIS OR HER RIGHTS, ALL PEOPLE IN LONG TERM CARE WILL BENEFIT.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2PREPARERS REVIEW DRAFT WITH MANAGEMENT AND THE FINANCE COMMITTEE. AFTER ANY NEEDED MODIFICATIONS, THE REVISED DRAFT IS EMAILED TO THE ENTIRE BOARD FOR THEIR REVIEW. ANY CORRECTIONS, IF NEEDED ARE MADE AND THE FORM 990 IS FINALIZED.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE ORGANIZATION IS COVERED BY THE STATE OF OHIO LONG TERM CARE OMBUDSMAN POLICY AS WELL AS AN INTERNAL POLICY TO MONITOR CONFLICT OF INTEREST. AS A PART OF SUCH POLICY, ALL BOARD MEMBERS AND EMPLOYEES ARE REQUIRED TO COMPLETE AN ANNUAL QUESTIONNAIRE INDICATING THAT THEY UNDERSTAND THE POLICY AND DISCLOSE ANY POTENTIAL OR ACTUAL INSTANCES OF ANY CONFLICT OF INTEREST. SUCH COMPLETED QUESTIONNARIES ARE REVIEWED BY MANAGEMENT TO DETERMINE THE APPROPRIATE COURSE OF ACTION, IF ANY IS NEEDED.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4THE LTCO PROCESS TO COME UP WITH COMPENSATION PACKAGE FOR THE EXECUTIVE DIRECTOR IS BASED ON INFORMATION FROM A COMPENSATION SURVEY FROM A JOINT EFFORT OF UNITED WAY AND ERC, AND CONSIDERS, AMONG OTHER FACTORS, THE INDIVIDUAL'S EXPERIENCE AND YEARS IN THE AGING NETWORK. THE JOINT SURVEY TARGETS NON PROFITS IN THE CLEVELAND MARKETPLACE AND ARRIVES AT AVERAGE COMPENSATION PACKAGES FOR EXECUTIVE DIRECTORS IN ORGANIZATIONS OF SIMILAR SIZE. THE OVERALL COMPENSATION PACKAGE IS APPROVED BY THE BOARD OF TRUSTEES.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5SUCH DOCUMENTS ARE MADE AVAILABLE IN HARD COPY UPON REQUEST TO THE EXECUTIVE DIRECTOR.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990 - ORGANIZATION'S MISSION
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 2, PART III, LINE 4A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4FORM 990, PAGE 6, PART VI, LINE 15A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5FORM 990, PAGE 6, PART VI, LINE 19
IRS990/SchoolOperatingInd0false
IRS990/SignificantChangeInd0false
IRS990/SignificantNewProgramSrvcInd0false
IRS990/SubjectToProxyTaxInd0false
IRS990/TaxablePartyNotificationInd0false
IRS990/TaxExemptBondsInd0false
IRS990/TempOrPermanentEndowmentsInd0false
IRS990/TerminateOperationsInd0false
IRS990/TotalAssetsBOYAmt0745550
IRS990/TotalAssetsEOYAmt0804825
IRS990/TotalAssetsGrp/BOYAmt0745550
IRS990/TotalAssetsGrp/EOYAmt0804825
IRS990/TotalCompGreaterThan150KInd0false
IRS990/TotalContributionsAmt01133802
IRS990/TotalEmployeeCnt022
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt03050
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt0111780
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt0972608
IRS990/TotalFunctionalExpensesGrp/TotalAmt01087438
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt023658
IRS990/TotalLiabilitiesEOYAmt026159
IRS990/TotalLiabilitiesGrp/BOYAmt023658
IRS990/TotalLiabilitiesGrp/EOYAmt026159
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt0721892
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt0778666
IRS990/TotalOtherCompensationAmt05838
IRS990/TotalProgramServiceExpensesAmt0972608
IRS990/TotalReportableCompFromOrgAmt0130585
IRS990/TotalRevenueGrp/ExclusionAmt06583
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt03389
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt01143774
IRS990/TotalVolunteersCnt038

Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1.09$0.16$0.92$1.19$1.24$0.05
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.04$0.27$0.77$1.24$1.25$0.01
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.86$0.02$0.84$1.05$1.03$0.02
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.83$0.03$0.79$0.87$0.87$0.00
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.78$0.02$0.76$0.79$0.74$0.05
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.71$0.02$0.69$0.80$0.81$0.01
2016Detailed filing. Detailed filing data is available for this year.$0.80$0.03$0.78$1.14$1.09$0.06
2015Detailed filing. Detailed filing data is available for this year.$0.75$0.02$0.72$1.30$1.20$0.11
2014Detailed filing. Detailed filing data is available for this year.$0.65$0.02$0.63$1.11$0.98$0.13
2013Detailed filing. Detailed filing data is available for this year.$0.52$0.02$0.50$0.92$0.84$0.08
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.42$0.01$0.41$0.83
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.40$0.02$0.38$0.88
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.30$0.01$0.29$0.76