Civic Intelligence

Commquest Services Inc

EIN 34-0737793 • 501(c)3 • Canton, OH

View Organization Page

Profile

To provide collaborative care and advocacy for people through three pillars of service: mental health, addiction recovery, and social support.

601 Cleveland Avenue NWCanton, OH 44702

www.commquest.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

50th percentile

0.22x

Higher debt load relative to assets than 50% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2022

Liabilities / Revenue

33rd percentile

0.15x

Higher debt load relative to revenue than 33% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2022

Net Margin

64th percentile

11%

Higher net margin than 64% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2022

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

24th percentile

-1.5%

Faster asset growth than 24% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2021 to 2022

Revenue Growth

44th percentile

4.7%

Faster revenue growth than 44% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2021 to 2022

Balance Sheet
Liabilities / Assets50th percentile

Assets

Up

$24,797,323

Up $2,204,231 (+9.8%) from 2023

Liabilities

Down

$3,844,973

Down $827,292 (-18%) from 2023

Net Assets

Up

$20,952,350

Up $3,031,523 (+17%) from 2023

Operations
Liabilities / Revenue33rd percentileNet Margin64th percentile

Revenue

Down

$23,061,593

Down $3,291,810 (-12%) from 2023

Expenses

Down

$20,031,306

Down $299,577 (-1.5%) from 2023

Net Income

Down

$3,030,287

Down $2,992,233 (-50%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth24th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30M$20M$10M$0Assets 2010: $2,899,719Liabilities 2010: $702,125Net Assets 2010: $2,197,5942010Assets 2011: $3,800,259Liabilities 2011: $838,434Net Assets 2011: $2,961,8252011Assets 2012: $3,477,592Liabilities 2012: $916,612Net Assets 2012: $2,560,9802012Assets 2013: $3,489,244Liabilities 2013: $899,659Net Assets 2013: $2,589,5852013Assets 2014: $3,259,798Liabilities 2014: $620,635Net Assets 2014: $2,639,1632014Assets 2016: $3,658,173Liabilities 2016: $805,286Net Assets 2016: $2,852,8872016Assets 2017: $9,348,090Liabilities 2017: $3,053,683Net Assets 2017: $6,294,4072017Assets 2018: $10,041,029Liabilities 2018: $3,939,176Net Assets 2018: $6,101,8532018Assets 2019: $12,872,058Liabilities 2019: $5,589,914Net Assets 2019: $7,282,1442019Assets 2020: $15,578,706Liabilities 2020: $8,382,572Net Assets 2020: $7,196,1342020Assets 2021: $15,460,194Liabilities 2021: $6,026,582Net Assets 2021: $9,433,6122021Assets 2022: $15,234,604Liabilities 2022: $3,349,770Net Assets 2022: $11,884,8342022Assets 2023: $22,593,092Liabilities 2023: $4,672,265Net Assets 2023: $17,920,8272023Assets 2024: $24,797,323Liabilities 2024: $3,844,973Net Assets 2024: $20,952,3502024

Highlighted filing

2024

Assets$24,797,323
Liabilities$3,844,973
Net Assets$20,952,350
Open 2024 Filing

Operations Trend

Revenue Growth44th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MExpenses 2010: $7,294,9232010Expenses 2011: $6,814,8902011Expenses 2012: $6,456,4942012Revenue 2013: $6,303,071Expenses 2013: $6,274,466Net Income 2013: $28,6052013Revenue 2014: $6,493,854Expenses 2014: $6,444,276Net Income 2014: $49,5782014Revenue 2016: $7,387,918Expenses 2016: $7,645,949Net Income 2016: -$258,0312016Revenue 2017: $22,804,242Expenses 2017: $22,827,169Net Income 2017: -$22,9272017Revenue 2018: $23,082,705Expenses 2018: $23,298,822Net Income 2018: -$216,1172018Revenue 2019: $26,976,042Expenses 2019: $25,891,701Net Income 2019: $1,084,3412019Revenue 2020: $24,138,855Expenses 2020: $24,244,638Net Income 2020: -$105,7832020Revenue 2021: $21,854,906Expenses 2021: $19,761,760Net Income 2021: $2,093,1462021Revenue 2022: $22,881,469Expenses 2022: $20,439,289Net Income 2022: $2,442,1802022Revenue 2023: $26,353,403Expenses 2023: $20,330,883Net Income 2023: $6,022,5202023Revenue 2024: $23,061,593Expenses 2024: $20,031,306Net Income 2024: $3,030,2872024

Highlighted filing

2024

Revenue$23,061,593
Expenses$20,031,306
Net Income$3,030,287
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$24,797,323
Liabilities
$3,844,973
Net assets
$20,952,350
Revenue
$23,061,593
Expenses
$20,031,306
Net income
$3,030,287
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$24.8$3.84$21.0$23.1$20.0$3.03
2023Detailed filing. Detailed filing data is available for this year.$22.6$4.67$17.9$26.4$20.3$6.02
2022Detailed filing. Detailed filing data is available for this year.$15.2$3.35$11.9$22.9$20.4$2.44
2021Detailed filing. Detailed filing data is available for this year.$15.5$6.03$9.43$21.9$19.8$2.09
2020Detailed filing. Detailed filing data is available for this year.$15.6$8.38$7.20$24.1$24.2$0.11
2019Detailed filing. Detailed filing data is available for this year.$12.9$5.59$7.28$27.0$25.9$1.08
2018Detailed filing. Detailed filing data is available for this year.$10.0$3.94$6.10$23.1$23.3$0.22
2017Detailed filing. Detailed filing data is available for this year.$9.35$3.05$6.29$22.8$22.8$0.02
2016Detailed filing. Detailed filing data is available for this year.$3.66$0.81$2.85$7.39$7.65$0.26
2014Detailed filing. Detailed filing data is available for this year.$3.26$0.62$2.64$6.49$6.44$0.05
2013Detailed filing. Detailed filing data is available for this year.$3.49$0.90$2.59$6.30$6.27$0.03
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.48$0.92$2.56$6.46
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.80$0.84$2.96$6.81
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.90$0.70$2.20$7.29
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 7, 2025
Return Version
2023v6.0
Gross Receipts
$26,085,719
Mission and Program Overview

Mission

Community services of stark county shall serve all persons with dignity and respect. We shall empower individuals and families to enhance the quality of their lives through support, advocacy and counseling.

We provide hope to all people through prevention, advocacy, support, education, treatment, and recovery.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$3,233,519$11,364,132▲ $8,130,613
Land, Buildings, and Equipment, Net$6,575,653$7,516,914▲ $941,261
Accounts Receivable$8,697,083$2,304,891▼ $6,392,192
Cash and Non-Interest-Bearing Accounts$1,446,091$973,779▼ $472,312
Investments Other Securities$671,761$711,348▲ $39,587
Pledges and Grants Receivable-$333,333-
Prepaid Expenses and Deferred Charges$138,600$152,345▲ $13,745
Total Assets$22,593,092$24,797,323▲ $2,204,231
Other Assets Total$1,830,385$1,440,581▼ $389,804
Liabilities
Accounts Payable and Accrued Expenses$1,838,676$1,562,924▼ $275,752
Other Liabilities$1,658,652$1,232,961▼ $425,691
Unsecured Notes Loans Payable$981,186$924,183▼ $57,003
Deferred Revenue$193,751$124,905▼ $68,846
Total Liabilities$4,672,265$3,844,973▼ $827,292
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$16,859,364$16,617,652▼ $241,712
Net Assets With Donor Restrictions$1,061,463$4,334,698▲ $3,273,235
Total Net Assets Fund Balance$17,920,827$20,952,350▲ $3,031,523
Total Liabilities and Net Assets / Fund Balance$22,593,092$24,797,323▲ $2,204,231

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$5,210,347$3,240,645$8,450,992
Equipment$174,178$1,228,653$1,402,831
Other Land Buildings$1,214,832$56,013$1,270,845
Leasehold Improvements$627,109$481,838$1,108,947
Land$290,448-$290,448
Other Assets Org$205,820--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2023$527,342-▲ $64,183-$587,297
2022$485,984-▲ $45,126-$527,342
2021$522,310-▼ $32,395-$485,984
2020$404,758-▲ $121,122-$522,310
2019$409,493-▼ $1,706-$404,758
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseOtherTotal
Dr Ashlie MartinMedical Director, Addiction MedicineFT$258,137$30,075$288,212
Elaine Russell ReolfiChief Executive OfficerFT$233,977$37,904$271,881
Denise Hecht-hewitLead Psychiatric Nurse PractitionerFT$128,360$33,335$161,695
Melissa HochChief Financial OfficerFT$140,146$17,773$157,919
Kristen MillerCNP (through 11/2023)FT$120,933$23,336$144,269
Leslie NeubergerPsychiatric Nurse PractitionerFT$127,730$8,929$136,659
Michele HeberlingChief Clinical OfficerFT$109,656$15,573$125,229
Nikki GlassCNP (through 11/2023)FT$119,420$2,837$122,257

Board Members and Trustees

NameTitle
Aimee BeldenChair
Michael MarinoPrior Chair
Jeffrey DaflerFirst Vice Chair
Dr Brock ReimanSecond Vice Chair
Antonio HallDirector
Bob McbrideDirector
Brian ShaughnessyDirector
Donna ShadleDirector
Fonda WilliamsDirector
Greg BoudreauxDirector
Hillary RossiDirector
Larry W Vogt JrDirector
Madison ConnerDirector
Nicole MorrettDirector
Nicole RussDirector
Roger DuffyDirector
Todd HerberghsDirector
James ConleyEmeritus (through 3/2024)
Amanda SterlingSecretary
Eric SchreiberTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Abdelrahman AbdelazizPart Time Psych Service Dr1995 CLARENDON COURT, Westlake, OH 44145$281,352
Revenue and Support

Revenue Composition

Contributions and Grants
$8,324,370
Program Service Revenue
$13,763,063
Investment Income
$507,760
Other Revenue
$466,400
All Other Contributions
$4,444,633
Change in Net Assets
$3,030,287

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Food Inventory93,662$179,831Est. Price Per Pound
Securities Publicly Traded3$51,369Sold Value
Clothing and Household Goods-$48,037Est Fair Market Value (FMV)
Cars and Other Vehicles1$8,800Est Fair Market Value (FMV)
Other Non Cash Contri Table1$8,500Amount Forgiven
Total Noncash Contributions93,667$296,537-
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$14,791,701
Other Expenses$5,222,565
Total Fundraising Expense$460,006
Grants and Similar Amounts Paid$17,040
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$11,242,350$604,932$171,783$12,019,065
Other Employee Benefits$1,052,286$57,961$6,206$1,116,453
Occupancy$997,680$63,465$23,123$1,084,268
Payroll Taxes$892,866$78,557$16,881$988,304
Fees for Services Other$617,895$134,624$19,665$772,184
Comp Disqual Persons$25,017$480,558$55,650$561,225
Depreciation Depletion$233,335$152,185-$385,520
Office Expenses$272,190$13,132$12,646$297,968
Information Technology$190,115$96,519$3,644$290,278
Insurance$97,580$122,273$547$220,400
All Other Expenses$6,881$69,575$48,000$124,456
Pension Plan Contributions$104,775$1,714$165$106,654
Other Expenses$34,583$53,673$11,768$100,024
Travel$70,264$10,472$1,884$82,620
Fees for Services Accounting-$56,780-$56,780
Conferences and Meetings$47,794$7,124$1,281$56,199
Interest-$34,649$18,165$52,814
Fees for Services Legal-$26,355-$26,355
Grants to Domestic Individuals$17,040--$17,040
Fees for Service Investment Mgmnt Fees-$3,768-$3,768
Total Functional Expenses$17,496,923$2,074,377$460,006$20,031,306
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
Yes
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Gaming Gross Income$3,010,019
Gaming Direct Expenses$2,809,488
Fundraising Direct Expenses$32,835
Fundraising Gross Income$6,600
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Taste of Hope$135,916$5,500$8,862$-3,362
5k Run for Hope$10,810$1,100-$1,100
Total Events$146,726$6,600$32,835$-26,235
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Custodial Cash Obligations$822,771
Operating Lease Liabilities$410,190
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Form 990 was reviewed and approved by the board of directors prior to filing, and then presented to an authorized officer for signature.”

Form 990, Part VI, Section B, Line 12C

“Each board member is required to submit an annual statement declaring that they are free from conflicts of interest. The conflict of interest policy dictates that if a suspected conflict of interest arises, it must be disclosed to management for investigation. Management determines whether a conflict of interest exists. Board members who are found to have conflicts of interest are required to abstain from any discussion or votes taken with respect to such transactions or services as they or their other professional affiliations might be involved.”

Form 990, Part VI, Section B, Line 15

“The compensation of the ceo/executive director is determined annually. Comparable data on ceo/executive director compensation is collected from at least three local providers of similar services and budget size. Executive committee of the board determines what level of compensation to extend in the upcoming year. Once the director's annual review is performed the new approved compensation package is set. Compensation for all other employees, including top management officials, officers, and key employees is determined through the use of data from similar type business entities in comparable sized markets. All employees, total compensation as part of the annual budget is approved by the board as well as the ceo/executive director. Compensation changes (i.e. New hires, additional duties, promotion, etc.) may occur during the course of the year utilizing comparable data, current and future budget information and approval of the ceo/executive director. The process described here was last completed in 2023.”

Form 990, Part VI, Section C, Line 19

“The organization makes copies of its governing documents, conflict of interest policy and most recent audited financial statements available to the public upon request.”

Filing and Contact Details

Filer

Filer Name
Commquest Services Inc
EIN
34-0737793
Phone
3304550374
Address
601 CLEVELAND AVENUE NW, CANTON, OH 44702
Doing Business As
See Schedule O

Signing Officer

Name
Melissa Hoch
Title
Chief Financial Officer
Phone
3304550374
Signed
2025-05-07
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Elaine Russell Reolfi
Formed
1937
Legal Domicile
Oh
Voting Board Members
19
Independent Board Members
19
Employees
390
Volunteers
180

Preparer

Firm
Cliftonlarsonallen Llp
Address
4334 MUNSON STREET SUITE 200, CANTON, OH 44718
Preparer
Jennifer Coleman
Phone
3304972000
Supplemental Narrative

Additional Explanations

Form 990, Part I, Item C

“Dba: canton payee dba: commquest services clients' fund for social security beneficiaries. Dba: canton center payee dba: quest recovery & prevention services, inc.”

Financial Statement Notes

PART X, LINE 2:

“Commquest services, inc. And quest recovery & prevention services, inc. Are nonprofit corporations as described in 501(c)(3) of the internal revenue code (irc) and are exempt from federal income taxes. In addition, these organizations qualify for charitable contribution deductions under section 170(b)(1)(a) and have been classified as organizations that are not private foundations under section 509(a)(2). 601 cleveland avenue holdings, llc is a single member limited liability company who files a consolidated return with its parent, commquest services, inc. The organization has determined that it is not required to record a liability related to uncertain tax positions.”

PART XI, LINE 4B - OTHER ADJUSTMENTS:

“Special event expenses rental expenses eliminated rental income real estate tax recovery income”

PART XII, LINE 4B - OTHER ADJUSTMENTS:

“Special event expenses rental expenses eliminated rental income real estate tax recovery income”

Raw XML AppendixShowing 400 of 939 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm2JEFFREY DAFLER
IRS990/Form990PartVIISectionAGrp/PersonNm3DR BROCK REIMAN
IRS990/Form990PartVIISectionAGrp/PersonNm4AMANDA STERLING
IRS990/Form990PartVIISectionAGrp/PersonNm5ERIC SCHREIBER
IRS990/Form990PartVIISectionAGrp/PersonNm6GREG BOUDREAUX
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IRS990/Form990PartVIISectionAGrp/PersonNm15NICOLE RUSS
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IRS990/Form990PartVIISectionAGrp/PersonNm17BRIAN SHAUGHNESSY
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IRS990/Form990PartVIISectionAGrp/PersonNm21MICHELE HEBERLING
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IRS990/Form990PartVIISectionAGrp/TitleTxt4SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt5TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7EMERITUS (THROUGH 3/2024)
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt20CHIEF EXECUTIVE OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt21CHIEF CLINICAL OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt22CHIEF FINANCIAL OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt23MEDICAL DIRECTOR, ADDICTION MEDICINE
IRS990/Form990PartVIISectionAGrp/TitleTxt24LEAD PSYCHIATRIC NURSE PRACTITIONER
IRS990/Form990PartVIISectionAGrp/TitleTxt25CNP (THROUGH 11/2023)
IRS990/Form990PartVIISectionAGrp/TitleTxt26PSYCHIATRIC NURSE PRACTITIONER
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IRS990/MissionDesc0TO PROVIDE COLLABORATIVE CARE AND ADVOCACY FOR PEOPLE THROUGH THREE PILLARS OF SERVICE: MENTAL HEALTH, ADDICTION RECOVERY, AND SOCIAL SUPPORT.
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IRS990/OfficeExpensesGrp/FundraisingAmt012646
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt013132

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