Civic Intelligence

People for Irvine Community Health

EIN 33-0063532 • 501(c)3 • Santa Ana, CA

Profile

211OC links Orange County's most vulnerable with the health and human service resources they need. We connect, collaborate and inform to better empower our community. Served over 70,000 requests for help to connect people and families in Orange County when it mattered most.

PO Box 10473Santa Ana, CA 92711

www.211oc.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

Score unavailable

No value available

Liabilities-to-assets requires both liabilities and assets on the latest valid filing.

Source year 2024

Liabilities / Revenue

62nd percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

501(c)3 • <$500k nonprofits • Source year 2024

Net Margin

6th percentile

-268%

Higher net margin than 6% of similar nonprofits.

501(c)3 • <$500k nonprofits • Source year 2024

Top Officer Pay

98th percentile

$111,777

Higher top officer pay than 98% of similar nonprofits.

Top officer pay equals 42.3% of source-year revenue.

501(c)3 • <$500k nonprofits • Source year 2024

Asset Growth

10th percentile

-100%

Faster asset growth than 10% of similar nonprofits.

501(c)3 • <$500k nonprofits • Annualized from 2023 to 2024

Revenue Growth

6th percentile

-94%

Faster revenue growth than 6% of similar nonprofits.

501(c)3 • <$500k nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / AssetsScore unavailable

Assets

Down

$753,944

Down $58,031 (-7.1%) from 2021

Liabilities

Up

$367,300

Up $60,810 (+20%) from 2021

Net Assets

Down

$386,644

Down $118,841 (-24%) from 2021

Operations
Liabilities / Revenue62nd percentileNet Margin6th percentile

Revenue

Up

$5,713,498

Up $776,429 (+16%) from 2021

Expenses

Up

$5,879,089

Up $1,317,398 (+29%) from 2021

Net Income

Down

-$165,591

Down $540,969 (-144%) from 2021

Trend Graphs

Balance Sheet Trend

Asset Growth10th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$1.0M$500K$0-$500KAssets 2014: $379,689Liabilities 2014: $122,688Net Assets 2014: $257,0012014Assets 2015: $661,651Liabilities 2015: $359,140Net Assets 2015: $302,5112015Assets 2016: $634,976Liabilities 2016: $374,503Net Assets 2016: $260,4732016Assets 2017: $650,464Liabilities 2017: $369,016Net Assets 2017: $281,4482017Assets 2018: $498,899Liabilities 2018: $487,854Net Assets 2018: $11,0452018Assets 2019: $279,321Liabilities 2019: $439,846Net Assets 2019: -$160,5252019Assets 2020: $735,471Liabilities 2020: $605,364Net Assets 2020: $130,1072020Assets 2021: $811,975Liabilities 2021: $306,490Net Assets 2021: $505,4852021Assets 2022: $753,944Liabilities 2022: $367,300Net Assets 2022: $386,6442022

Highlighted filing

2022

Assets$753,944
Liabilities$367,300
Net Assets$386,644
Open 2022 Filing

Operations Trend

Revenue Growth6th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$6.0M$4.0M$2.0M$0-$2.0MRevenue 2014: $1,564,900Expenses 2014: $1,496,346Net Income 2014: $68,5542014Revenue 2015: $2,806,259Expenses 2015: $2,760,749Net Income 2015: $45,5102015Revenue 2016: $2,360,115Expenses 2016: $2,402,153Net Income 2016: -$42,0382016Revenue 2017: $3,442,162Expenses 2017: $3,421,187Net Income 2017: $20,9752017Revenue 2018: $3,470,197Expenses 2018: $3,731,662Net Income 2018: -$261,4652018Revenue 2019: $2,714,141Expenses 2019: $2,885,711Net Income 2019: -$171,5702019Revenue 2020: $2,963,705Expenses 2020: $2,673,073Net Income 2020: $290,6322020Revenue 2021: $4,937,069Expenses 2021: $4,561,691Net Income 2021: $375,3782021Revenue 2022: $5,713,498Expenses 2022: $5,879,089Net Income 2022: -$165,5912022

Highlighted filing

2022

Revenue$5,713,498
Expenses$5,879,089
Net Income-$165,591
Open 2022 Filing

Filings

Most recent year

2022 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$753,944
Liabilities
$367,300
Net assets
$386,644
Revenue
$5,713,498
Expenses
$5,879,089
Net income
-$165,591
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.75$0.37$0.39$5.71$5.88$0.17
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.81$0.31$0.51$4.94$4.56$0.38
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.74$0.61$0.13$2.96$2.67$0.29
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.28$0.44$0.16$2.71$2.89$0.17
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.50$0.49$0.01$3.47$3.73$0.26
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.65$0.37$0.28$3.44$3.42$0.02
2016Detailed filing. Detailed filing data is available for this year.$0.63$0.37$0.26$2.36$2.40$0.04
2015Detailed filing. Detailed filing data is available for this year.$0.66$0.36$0.30$2.81$2.76$0.05
2014Detailed filing. Detailed filing data is available for this year.$0.38$0.12$0.26$1.56$1.50$0.07
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2021 to Jun 30, 2022
Signed
Jul 28, 2023
Return Version
2021v4.2
Gross Receipts
$5,713,498
Mission and Program Overview

Mission

211OC links Orange County's most vulnerable with the health and human service resources they need. We connect, collaborate and inform to better empower our community. Served over 70,000 requests for help to connect people and families in Orange County when it mattered most.

211OC links Orange County's most vulnerable with the health and human service resources they need.

Balance Sheet Detail
LineBeginningEndChange
Assets
Pledges and Grants Receivable$395,271$371,043▼ $24,228
Land, Buildings, and Equipment, Net$18,341$204,332▲ $185,991
Cash and Non-Interest-Bearing Accounts$251,902$110,368▼ $141,534
Prepaid Expenses and Deferred Charges$134,691$63,139▼ $71,552
Savings and Temporary Cash Investments$2,188$1,062▼ $1,126
Total Assets$811,975$753,944▼ $58,031
Other Assets Total$9,582$4,000▼ $5,582
Liabilities
Accounts Payable and Accrued Expenses$216,031$296,373▲ $80,342
Unsecured Notes Loans Payable$79,992$70,927▼ $9,065
Deferred Revenue$10,467--
Total Liabilities$306,490$367,300▲ $60,810
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$348,397$283,142▼ $65,255
Net Assets With Donor Restrictions$157,088$103,502▼ $53,586
Total Net Assets Fund Balance$505,485$386,644▼ $118,841
Total Liabilities and Net Assets / Fund Balance$811,975$753,944▼ $58,031

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$190,058$2,983$193,041
Equipment$14,274$6,058$20,332
Compensation and Service Providers
Top Officer Pay98th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Karen B WilliamsPresident & CEOFT$167,075$10,824$177,899

Board Members and Trustees

NameTitle
Janice GenevroChairman
Lesley HanrahanChairman (part year)
Carol UrieVice-Chair
Faisal M ZubairiDirector
Paul WyattDirector
Russ InglishDirector
Leticia ClarkSecretary
Karen AspinallSecretary (part year)
Mahboob AkhterTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Eureka Food EntMeal preparation serv.410 MacArthur Blvd, Newport Beach, CA 92660$645,525
Bitfocus IncIT support - HMIS System548 Market St 60866, San Francisco, CA 94104$300,480
Viet Bamboo BistroMeal preparation serv.2600 E Coast Hwy, Corona Del Mar, CA 92625$153,635
Baires USAMeal preparation serv.25254 La Paz Rd, Laguna Hills, CA 92653$117,690
Interface Children & Family ServicesCall center service4001 Mission Oaks, Camarillo, CA 93012$103,323
Revenue and Support

Revenue Composition

Contributions and Grants
$4,658,813
Program Service Revenue
$1,038,895
Investment Income
$30
Other Revenue
$15,760
All Other Contributions
$583,792
Change in Net Assets
$-165,591

Audited Revenue Reconciliation

Revenue per Audited Statements
$5,713,498
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$271,470
Total Revenue per Audited Statements
$5,984,968
Total Revenue per Form 990
$5,713,498
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$2,964,581
Other Expenses$2,914,508
Total Fundraising Expense$233,926
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$2,109,564$159,642$125,419$2,394,625
Fees for Services Other$2,035,715$10,425$38,057$2,084,197
Information Technology$438,447$34,485$20,733$493,665
Payroll Taxes$194,292$15,281$11,245$220,818
Other Employee Benefits$158,235$12,445$9,151$179,831
Current Officers, Directors, Trustees, and Key Employees$135,445$16,931$16,931$169,307
Office Expenses$150,291$8,414$5,746$164,451
Occupancy$53,277$4,190$2,394$59,861
Fees for Services Accounting$41,106$3,233$1,847$46,186
Insurance$25,168$1,980$1,131$28,279
Advertising$9,127-$800$9,927
Conferences and Meetings$9,442-$45$9,487
Interest$8,256--$8,256
Depreciation Depletion$6,202$488$360$7,050
Travel$1,582-$67$1,649
All Other Expenses$1,500--$1,500
Total Functional Expenses$5,377,649$267,514$233,926$5,879,089

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$6,103,809
Expenses per Audited Statements$5,879,089
Total Expenses per Form 990$5,879,089
Expenses Not Reported on Form 990$224,720
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, line 1A

“The organization has an executive committee that has the broad authority to act on behalf of the board. The Board Chairman, Treasurer, and Secretary serve on the executive committee.”

Form 990, Part VI, Section B, line 11B

“The Form 990 was prepared by an independent CPA firm. The Form 990 is reviewed in detail and approved by the Finance Committee and President. The Form 990 is then distributed to the Board of Directors before it was filed with the IRS.”

Form 990, Part VI, Section B, line 12C

“Annually, each Board Member and Officer is required to review and report any potential conflicts and sign the conflict of interest form which is subsequently reviewed by independent members of the Board of Directors. Should any potential conflicts of interest be disclosed, the Board Member or Officer would be asked to refrain from participation in any deliberation or decision with regard to matters affected by the relationship.”

Form 990, Part VI, Section B, line 15

“Line 15a: When determining the President's salary, the Compensation Committee reviews comparable salary surveys and confirms the salary level is within budget. The budget is then approved by the full independent Board. The process is documented in the Board minutes. Line 15b: When determining salary for other officers, the Finance Committee reviews comparable salary surveys and confirms the salary level is within budget. The budget is then approved by the full independent Board. The process is documented in the Board minutes.”

Form 990, Part VI, Section C, line 19

“The organization's governing documents, conflict of interest policy, and financial statement are available upon request.”

Filing and Contact Details

Filer

Filer Name
People For Irvine Community Health
EIN
33-0063532
Phone
7145892343
Address
PO Box 10473, Santa Ana, CA 92711
Doing Business As
2-1-1 Orange County

Signing Officer

Name
Karen B Williams
Title
President and CEO
Phone
7145892343
Signed
2023-07-28
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Karen B Williams
Formed
1984
Legal Domicile
CA
Voting Board Members
8
Independent Board Members
7
Employees
50
Volunteers
160

Preparer

Firm
Capin Crouse LLP
Address
3200 Guasti Road Suite 230, Ontario, CA 91761
Preparer
Ashley Peabody
Phone
5055022746
Supplemental Narrative

Additional Explanations

Form 990, Part IX, line 11G

“Nutrition Gap Program: Program service expenses 1,768,695. Management and general expenses 0. Fundraising expenses 0. Total expenses 1,768,695. Other professional fees: Program service expenses 267,020. Management and general expenses 10,425. Fundraising expenses 38,057. Total expenses 315,502.”

Raw XML AppendixShowing 400 of 554 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
IRS990/AccountsPayableAccrExpnssGrp/BOYAmt0216031
IRS990/AccountsPayableAccrExpnssGrp/EOYAmt0296373
IRS990/ActivitiesConductedPrtshpInd00
IRS990/ActivityOrMissionDesc0211OC links Orange County's most vulnerable with the health and human service resources they need.
IRS990/AdvertisingGrp/FundraisingAmt0800
IRS990/AdvertisingGrp/ProgramServicesAmt09127
IRS990/AdvertisingGrp/TotalAmt09927
IRS990/AllOtherContributionsAmt0583792
IRS990/AllOtherExpensesGrp/ProgramServicesAmt01500
IRS990/AllOtherExpensesGrp/TotalAmt01500
IRS990/AnnualDisclosureCoveredPrsnInd01
IRS990/AuditCommitteeInd01
IRS990/BackupWthldComplianceInd01
IRS990/BooksInCareOfDetail/PersonNm0Karen Williams
IRS990/BooksInCareOfDetail/PhoneNum07145892343
IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt0PO Box 10473
IRS990/BooksInCareOfDetail/USAddress/CityNm0Santa Ana
IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd0CA
IRS990/BooksInCareOfDetail/USAddress/ZIPCd092711
IRS990/BusinessRlnWith35CtrlEntInd00
IRS990/BusinessRlnWithFamMemInd00
IRS990/BusinessRlnWithOrgMemInd00
IRS990/CashNonInterestBearingGrp/BOYAmt0251902
IRS990/CashNonInterestBearingGrp/EOYAmt0110368
IRS990/ChangeToOrgDocumentsInd00
IRS990/CntrctRcvdGreaterThan100KCnt05
IRS990/CollectionsOfArtInd00
IRS990/CompCurrentOfcrDirectorsGrp/FundraisingAmt016931
IRS990/CompCurrentOfcrDirectorsGrp/ManagementAndGeneralAmt016931
IRS990/CompCurrentOfcrDirectorsGrp/ProgramServicesAmt0135445
IRS990/CompCurrentOfcrDirectorsGrp/TotalAmt0169307
IRS990/CompensationFromOtherSrcsInd00
IRS990/CompensationProcessCEOInd01
IRS990/CompensationProcessOtherInd01
IRS990/ConferencesMeetingsGrp/FundraisingAmt045
IRS990/ConferencesMeetingsGrp/ProgramServicesAmt09442
IRS990/ConferencesMeetingsGrp/TotalAmt09487
IRS990/ConflictOfInterestPolicyInd01
IRS990/ConservationEasementsInd00
IRS990/ConsolidatedAuditFinclStmtInd00
IRS990/ContractorCompensationGrp/CompensationAmt0645525
IRS990/ContractorCompensationGrp/CompensationAmt1300480
IRS990/ContractorCompensationGrp/CompensationAmt2153635
IRS990/ContractorCompensationGrp/CompensationAmt3117690
IRS990/ContractorCompensationGrp/CompensationAmt4103323
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt0410 MacArthur Blvd
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt1548 Market St 60866
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt22600 E Coast Hwy
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt325254 La Paz Rd
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt44001 Mission Oaks
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/CityNm0Newport Beach
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/CityNm1San Francisco
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/CityNm2Corona Del Mar
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/CityNm3Laguna Hills
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/CityNm4Camarillo
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/StateAbbreviationCd0CA
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/StateAbbreviationCd1CA
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/StateAbbreviationCd2CA
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/StateAbbreviationCd3CA
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/StateAbbreviationCd4CA
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/ZIPCd092660
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IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/ZIPCd392653
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/ZIPCd493012
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt0Eureka Food Ent
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt1Bitfocus Inc
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt2Viet Bamboo Bistro
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt3Baires USA
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt4Interface Children & Family Services
IRS990/ContractorCompensationGrp/ServicesDesc0Meal preparation serv.
IRS990/ContractorCompensationGrp/ServicesDesc1IT support - HMIS System
IRS990/ContractorCompensationGrp/ServicesDesc2Meal preparation serv.
IRS990/ContractorCompensationGrp/ServicesDesc3Meal preparation serv.
IRS990/ContractorCompensationGrp/ServicesDesc4Call center service
IRS990/CreditCounselingInd00
IRS990/CYBenefitsPaidToMembersAmt00
IRS990/CYContributionsGrantsAmt04658813
IRS990/CYGrantsAndSimilarPaidAmt00
IRS990/CYInvestmentIncomeAmt030
IRS990/CYOtherExpensesAmt02914508
IRS990/CYOtherRevenueAmt015760
IRS990/CYProgramServiceRevenueAmt01038895
IRS990/CYRevenuesLessExpensesAmt0-165591
IRS990/CYSalariesCompEmpBnftPaidAmt02964581
IRS990/CYTotalExpensesAmt05879089
IRS990/CYTotalFundraisingExpenseAmt0233926
IRS990/CYTotalProfFndrsngExpnsAmt00
IRS990/CYTotalRevenueAmt05713498
IRS990/DecisionsSubjectToApprovaInd00
IRS990/DeductibleArtContributionInd00
IRS990/DeductibleNonCashContriInd00
IRS990/DeferredRevenueGrp/BOYAmt010467
IRS990/DelegationOfMgmtDutiesInd00
IRS990/DepreciationDepletionGrp/FundraisingAmt0360
IRS990/DepreciationDepletionGrp/ManagementAndGeneralAmt0488
IRS990/DepreciationDepletionGrp/ProgramServicesAmt06202
IRS990/DepreciationDepletionGrp/TotalAmt07050
IRS990/Desc0Nutrition Gap ProgramThrough a partnership with Second Harvest Food Bank, program participants received boxes of shelf-stable food and, on alternating weeks, eight pre-made, frozen meals prepared by Ruby's Diner (San Clemente). In August 2021, the program transitioned to restaurant meals only from Bella Colina (San Clemente), Villa Roma (Laguna Hills), Bamboo Bistro (Laguna Hills), and Ruby's (San Clemente). Program participants received fourteen pre-made, frozen meals delivered by volunteers and DoorDash drivers. The first week of the program, 42 clients were served. As the program wound down, (May 30, 2022) when the funding ended, 335 clients were receiving weekly meals; 67% of program participants were over the age of 55, 10% had a disability, and 1% were either active military or a veteran.
IRS990/DescribedInSection501c3Ind01
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IRS990/DonatedServicesAndUseFcltsAmt046750
IRS990/DonorAdvisedFundInd00
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IRS990/DonorRestrictionNetAssetsGrp/EOYAmt0103502
IRS990/DonorRstrOrQuasiEndowmentsInd00
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IRS990/ForeignActivitiesInd00
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IRS990/Form990PartVIISectionAGrp/OfficerInd0X
IRS990/Form990PartVIISectionAGrp/OfficerInd1X
IRS990/Form990PartVIISectionAGrp/OfficerInd2X
IRS990/Form990PartVIISectionAGrp/OfficerInd3X
IRS990/Form990PartVIISectionAGrp/OfficerInd4X
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IRS990/Form990PartVIISectionAGrp/OfficerInd6X
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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt10
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt20
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt30
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt40
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt50
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt60
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt70
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt90
IRS990/Form990PartVIISectionAGrp/PersonNm0Karen B Williams
IRS990/Form990PartVIISectionAGrp/PersonNm1Janice Genevro
IRS990/Form990PartVIISectionAGrp/PersonNm2Lesley Hanrahan
IRS990/Form990PartVIISectionAGrp/PersonNm3Carol Urie
IRS990/Form990PartVIISectionAGrp/PersonNm4Mahboob Akhter
IRS990/Form990PartVIISectionAGrp/PersonNm5Leticia Clark
IRS990/Form990PartVIISectionAGrp/PersonNm6Karen Aspinall
IRS990/Form990PartVIISectionAGrp/PersonNm7Faisal M Zubairi
IRS990/Form990PartVIISectionAGrp/PersonNm8Paul Wyatt
IRS990/Form990PartVIISectionAGrp/PersonNm9Russ Inglish
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt0177075
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt20
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
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IRS990/Form990PartVIISectionAGrp/TitleTxt0President & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1Chairman
IRS990/Form990PartVIISectionAGrp/TitleTxt2Chairman (part year)
IRS990/Form990PartVIISectionAGrp/TitleTxt3Vice-Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt4Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt5Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt6Secretary (part year)
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
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IRS990/MissionDesc0211OC links Orange County's most vulnerable with the health and human service resources they need. Last year alone, we served over 100,000 requests for help (call/email/in-person/online). Everyone knows someone who needs help. For thousands, #HELPSTARTSHERE211
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IRS990/PrincipalOfficerNm0Karen B Williams
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IRS990/ProgramServiceRevenueGrp/Desc0Contact Center
IRS990/ProgramServiceRevenueGrp/Desc1Emergency Rental Assis
IRS990/ProgramServiceRevenueGrp/Desc2Pub. Safety Pwr Assist
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IRS990/ProgSrvcAccomActy2Grp/Desc0Information & Referral Contact Center 211OC provides the region's most comprehensive call center with experienced multi-lingual information and referral specialist who screen, enroll, and connect clients to vital assistance/targeted programs via phone, email, text, and/or self-directed searches online 24/7. In FY 21-22, the 211OC contact center provided live help to over 161,500 contacts and supported over 333,000 self-searches for resources via our comprehensive Information and referral database available for free at 211OC.org. Client satisfaction with contact center services was 96%. Resource curators updated 900+ agencies and 2,600+ services information in the referral database, in addition to maintaining rapidly changing COVID-19 related resource information.The Aging and Disability Resource Connection is a collaboration with the OC Office on Aging, Dayle McIntosh Center, and other community-based organizations to connect individuals with disabilities and/or older adults to specific resources. 211OC's Care Coordinator provides intake, assessment, and warm handoffs to needed community resources. Community Navigators, in partnership with 211LA and OC Human Relations, provide care coordination and assistance with filling out Hate Incidents/Crimes via a centralized reporting form and connections to community partners through GetHelpOC. 211OC recruited and trained 100+ volunteers, interns, and workforce development people to assist with providing Information and Referral services, outreach, and driving activities.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt01221206
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt0685896
IRS990/ProgSrvcAccomActy3Grp/Desc0Homeless Management Information System (HMIS) / Continuum of Care / Coordinated Entry System (CES)Provided care coordination services including an assessment, starting the record in HMIS, and a warm handoff to CES Access Points to 2,354 families and 111 veteran households experiencing homelessness who contact the 211OC Virtual Front Door.Submitted LSA (previously known as AHAR) to HUDWorked with the agencies to review and submit their HIC and Sheltered PIT forms over three months; submitted to HUD and published reports for the CoCSubmitted System Performance Measures to HUDPublished monthly Project Performance ReportsEngaged with agencies in Anaheim, Santa Ana, Irvine, and Garden Grove who are ESG sub-recipients and also HMIS participants (including Domestic Violence agencies), to increase the accuracy of data collected and disseminated.Submitted HMIS APR to HUDLead monthly HMIS User MeetingsResolved 3,508 Help Desk ticketsPublished quarterly CoC DashboardDeveloped Racial Equity DashboardsImplemented the Individual Bed Reservation SystemLead CES Reports TrainingDeveloped Data Quality PlanDeveloped Data Integration and Data Breach policies
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt01166716
IRS990/ProgSrvcAccomActyOtherGrp/Desc0Covid-19 Virtual Front Door Services / Emergency Rental Assistance211OC partnered with the State of California Covid-19 Rent Relief program in May 2021. The CA Covid-19 Rent Relief program helps renter households who have been impacted by COVID-19 for rental arrears and past due utility and/or home energy costs. Since May 2021, we have received over 4,681 appointments to assist with application assistance and/or utility assistance.During the period of July 01, 2021 - June 30, 2022, 211OC assisted with 3,586 appointments through the State of California's Contact Center/Appointment Center including 211OC helpline referrals. 211OC helpline facilitates the connection to over 150+ languages via a 3rd party interpreter service to those facing language and technology barriers.
IRS990/ProgSrvcAccomActyOtherGrp/Desc1PSPS SDG&E Program211OC continued the SDG&E Public Safety Power Shutoff (PSPS) program and launched the PSPS program with Southern California Edison for people with Access and Functional Needs. Care Coordinators work with clients who rely on power for medical equipment by preparing PSPS safety plans and enrolling them into discount programs. During active PSPS events, the Connection Center responds to community needs by connecting callers to services such as: food, transportation, motel vouchers, and event-specific resources. In FY 22, the Connection Center screened 7,963 people for PSPS vulnerabilities; 190 people were supported with care coordination and planning. The Connection Center responded to 2 PSPS activations during which time they participated in daily activation briefings and reporting.
IRS990/ProgSrvcAccomActyOtherGrp/Desc2Help Me Grow ProgramThrough the Help Me Grow Program, we handled 6,984 calls and helped navigate parents and caregivers concerned about their child's development (2,452 inbound and 4,532 outbound handled contacts). Maintained a 96% customer satisfaction rate.
IRS990/ProgSrvcAccomActyOtherGrp/Desc3CalFresh Program211OC's contact center proactively prescreened for CalFresh Program eligibility to 55,088 contacts. Of those who appeared eligible and not already enrolled, program referrals were provided. 211OC's Enrollment staff directly assisted 2,205 individuals and families with applying for benefits resulting in 1,117 approvals. In addition, we assisted with 85 SAR 7's and 2 annual recertifications. The team provided CalFresh enrollment to the following special populations: 450 children under 18 years, 460 language and access barriers, 1,564 low-income, 552 seniors 60+, and 56 veterans.
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IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt1268618
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt2170263
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IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0Other income - 2019 Amount: $ 3,127. 2020 Amount: $ 311. 2021 Amount: $ 15,760.
IRS990ScheduleA/Form990ScheduleAPartVIGrp/FormAndLineReferenceDesc0Schedule A, Part II, Line 10, Explanation of Other Income:
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